killer content in the trenches: how to implement scalable, repeatable demand generation programs and...

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#C2C16 Killer Content in the Trenches How To Implement Scalable Repeatable Demand Programs and Processes Jeff Soriano: Sr. Director of Demand Generation, Offerpop

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#C2C16

KillerContentintheTrenchesHowToImplementScalableRepeatableDemandProgramsandProcesses

JeffSoriano:Sr.DirectorofDemandGeneration,Offerpop

#C2C16

Is the plan built to scale?

JeffSorianoSr.DirectorofDemandGeneration,OfferpopE:[email protected]

#C2C16

#C2C16

ScalableBuild processes that can deliver more output, over time, without additional resources

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ICP,MessagingFramework,MessagingMatrix

SalesFramework

BuyerJourneyFramework

ThemeFramework

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ICP,MessagingFramework,MessagingMatrix

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#C2C16

ICP,MessagingFramework,MessagingMatrix

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Definingyouridealcustomerprofile(ICP)Who(Demographics)Industry/Vertical

Revenue

JobFunction

Job Level

UniqueCharacteristicsTechnology theyuse

Wheretheyspendbudget

Businesschallenges

Volumedrivers&Indicators

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MessagingFrameworkCompany

Category

DescriptionofWhatisOffered

Impact#1 Impact#2

Characteristic#2Characteristic#1 Characteristic#4Characteristic#3

Usedto…

UseCase#2UseCase#1 UseCase#4UseCase#3

Differentiator#2Differentiator#1 Differentiator#4Differentiator#3

IMPA

CTWHA

THO

WAP

PSUS

EAS

SETS

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MessagingMatrix

ElevatorPitch…

OurSolution…(Descriptor)

For…(TargetCustomer)

Who…(Compelling ReasontoBuy/AreaofFocus)

Technology/Product…(Companyxhastheabilityto)

That…(KeyBenefits foryourcustomers)

Unlike(Competitive Differentiators)

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ICP,MessagingFramework,MessagingMatrix

SalesFramework

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UnderstandingtheSalesCycleSales Stages Stage 1 Stage 2 Stage3 Stage4 Stage5 WON

DesiredOutcome

EntryCriteria

Exit Criteria

KeyActivities

KeyChallenges

RecurringThemes

UniqueChallenges

Stakeholders

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ICP,MessagingFramework,MessagingMatrix

SalesFramework

BuyerJourneyFramework

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BuyerProcessFramework

BUYINGPHASES NOTINMARKET MOTIVATED NARROWINGOPTIONS

EVALUATION SELECTION IMPLEMENTATION

KEYBUYER ACTIONSBUYER MENTALITY

• ObserveEducationalTrends

• TrackPeerActivity

• Notapriority• Unaware

• EventOccurs• Problem Surfaces• Problem Studied• IsitWorth

Solving

• IdentifyOptions• Establish

FunctionalRequirements

• DetermineApprox.Budget

• InvolveStakeholders

• Explore PromisingOptions

• Narrow Options

• DetailedEvaluationofShortList

• CollectStakeholderFeedback

• CheckReferences• Secure

StakeholderConsensus

• SubmitforApproval

• Implementation• Evaluate

Performance

NotinMarket Motivated NarrowingOptions Evaluation Selection Implementation

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BuyerProcess:MicroQuestions

NotinMarket Motivated NarrowingOptions Evaluation Selection Implementation

NotintheMarket

Key BuyerAction Questions<Name>Asks Answers <Company>Provides

Observetechnologytrends

Trackcompetitive activity

Monitor customer opinions

NAMETitle:TITLE

CompanySize:TBD

PHOTO

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ICP,MessagingFramework,MessagingMatrix

SalesFramework

BuyerJourneyFramework

ThemeFramework

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UmbrellaTheme

Sub-ThemeSub-ThemeSub-Theme

Why

What

How

Why

What

How

Why

What

How

Why

What

How

UmbrellaThemeFramework

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ThemeTheme

DescriptionBriefDescription

ContentTypeDeterminethecontent type

ChannelDefinethedistributionchannels

Why • ThoughtLeadership• StrategicApproach• Business Challenges

• Whitepaper• Research• Infographic

• PR• Advertising• Website• Social

What • BestPractices• Applications• Specific Challenges

• eBook• Webinar• Infographic

• Advertising• Social• Website• Email

How • UseCases• Scenarios• Results

• CaseStudies• Webinar• Blog

• Social• Website• Email• PR

ThemeFramework

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ICP,MessagingFramework,MessagingMatrix

SalesCycleFramework

BuyerJourneyFramework

ThemeFramework

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Are there any questions?

JeffSorianoSr.DirectorofDemandGeneration,OfferpopE:[email protected]

#C2C16