kcfd internal investigation into the line of duty deaths

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    Internal Investigation into theLine of Duty Deaths

    Fire Apparatus Operator Larry Leggio

    Firefighter John Mesh

    October 12, 2015

    2608 Independence Avenue

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    Dear Colleagues,

    The Kansas City, Missouri Fire Department has a proud and long history of serving the citizens and

    visitors of this City. The members of KCFD have committed unselfishly to putting their lives on the lineevery day. On October 12, 2015 Fire Apparatus Operator Larry Leggio and Firefighter John Mesh losttheir lives in the line of duty. I have assigned an internal investigation team to construct a report whichcontains the facts and issues surrounding this event. The report covers the incident from the time ofdispatch to the moment of collapse which took the lives of our brothers and friends.

    This document is not intended to lay blame or find fault, it is simply a compilation of facts and data,

    wherein we can learn and hopefully prevent a similar incident from occurring.

    I would like to thank the families of FAO Larry Leggio and Firefighter John Mesh. Because of the danger

    inherent with fighting fires, these families have endured the ultimate sacrifice. The spirit of these twoindividuals and their tremendous contribution to their respective stations, co-workers and members of the

    department will never be forgotten. We the members of the Kansas City, Missouri Fire Department trulyhave had the honor to serve with FAO Leggio and Firefighter Mesh. Both of these gentlemen nevercomplained but understood the importance of what is asked in the line of duty to the community in which

    we serve.

    I am proud of what the members, residents, and governing body of Kansas City, Missouri have done tosupport this Fire Department. I would first like to take this opportunity to personally thank the members

    of this department. Your dedication, devotion, and allegiance to the citizens of the city, to one anotherand the overall department, ensure that we will continue to heal from this tragic event. I also thank thecitizens of Kansas City, Missouri for their continued support of the Kansas City, Missouri Fire

    Department. The outpouring of public support was overwhelming to the members of our department andthe families of our dear brothers. I thank those who took the time to ask their questions and havediscussions about how to better their fire department.

    I would further like to thank the members of the KCFD Investigation Team for their commitment in

    spending many hours working on this investigation. Donating their time within their busy schedules andutilizing their collective talents, is greatly appreciated.

    It is my belief that in providing a report which contains the facts, issues and how the department has

    responded in the aftermath is the most important service we can deliver to our citizens and the men andwomen of the Kansas City, Missouri Fire Department.

    Sincerely,

    Paul Berardi

    Fire Chief

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    International Association of Fire Fighters

    Local 3808 Kansas City Chief Officers

    2800 Cherry

    Kansas City, MO 64108

    Fellow Brothers and Sisters, Colleagues, and Professionals;

    On October 12th

    , 2015 the Kansas City, Missouri Fire Department experienced a stunning

    loss. Two of our dedicated brothers and friends of mine perished while battling a blaze in OldNortheast. This is not the first tragedy our department has had to face in its long, lustrous history

    nor will it likely be our last.

    With that being said our Fire Chief and Locals 42 and 3808 have teamed up to create a

    body to review the events of October 12th

    to come up with recommendations in the hope we can

    forestall any tragedy such as this from touching our lives again. This group of members andmanagement has devoted countless hours of work to complete the task that was asked of them.

    The stacks of reports and standards to review seemed insurmountable in themselves. Couple that

    with the firsthand accounts from the After Action Review and the information from the Bureau

    of Alcohol, Tobacco, and Firearms and you get an idea of the massive task load of the workinggroup. In addition to that task load was the emotional weight this incident carries and the

    personal nature of which many on the group knew the fallen. I want to thank each member of the

    group for doing a job that was exhausting, heart breaking, and what I hope will be worth all of

    the sweat and tears that were shed in this endeavor.

    The intent of this report is not to condemn any person who was on the scene the night of

    the fire but instead to learn from this tragedy and move forward as a group better than we werebefore. Larry and John can continue to contribute to the jobs they loved so much in this

    document and the memories of those who knew them.

    My condolences go out to Stations 10 and 17, the members who were close to the

    brothers, but most importantly to the Mesh and Leggio families. There is not a day I dont think

    of you and the sacrifice you made. This document is dedicated to all of you in the hopes wenever have any such disaster strike us again.

    Clay Calvin

    President

    IAFF Local 3808

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    Kansas City Fire Department Internal Investigative Team

    One Team, One Job, One Mission

    Member(s) Bio

    FAO LARRY LEGGIO

    Last Alarm October 12th, 2015

    FAO Larry Leggio died October 12th

    , 2015, as a result of injuries sustained in the line of

    duty, at a multi alarm response to a building fire at 2608 Independence Avenue, Kansas City,Missouri. Larry was assigned as a Fire Apparatus Operator on Truck 2, akaThe Deuce, C shift.

    Larrys father, Angelo Leggio, was a 17-year veteran of KCFD. Growing up Larry was

    fascinated by this line of work and dreamed of becoming a firefighter. In May of 1998, Larry

    was hired by KCFD and this dream became a reality. His first assignment at Station 23 on

    Independence Avenue allowed him to work in his childhood neighborhood. As his career

    progressed, Larry was moved to Station 17, where he remained until his passing on the tragic day

    of October 12th

    , 2015.

    Aside from fighting fires, Larrys dedication and loyalty was with his wife Missy, his family,

    and his close friends. Together, Larry and Missy enjoyed everything from family vacations to

    charity motorcycle rides. The eagerness Larry had when he began his career as a firefighter never

    dwindled. Missy shared this eagerness and love, watching her husband doing the job he loved

    with the people he loved. Throughout the Kansas City Fire Department, many Brothers and

    Sisters came to know them both as family.

    Larrys outgoing personality, recognizable smirk, and active participation in Union events and

    charity functions made him well-known and well-liked on the job. Larry genuinely and whole

    heartedly embodied the titlefirefighter, which he carried with an unassuming, natural pride. This

    loss is felt from those that knew him best to those he met only for moment, as even brief

    interactions with Larry were often memorable. He could easilybring a smile to anyones face

    and, despite his passing, we will continue to smile as we look back on our time spent together.

    The International Association of Firefighters, Locals 42 and 3808 and The Kansas City Fire

    Department extend their deepest condolences to the family of Larry Leggio and to his Brothers

    and Sisters on the Kansas City Fire Department.

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    Kansas City Fire Department Internal Investigative Team

    One Team, One Job, One Mission

    Member(s) Bio

    FF JOHN MESH

    Last Alarm October 12th, 2015

    Firefighter John Mesh died October 12th

    , 2015, as a result of injuries sustained in the line ofduty at a multi alarm response to a building fire at 2608 Independence Avenue, Kansas City

    Missouri. John was assigned as a firefighter on Pumper 10, B shift.

    John was born and raised in Old Northeast in Kansas City. John was the youngest of eight

    siblings. He married the love of his life, Felicia, and together they had four beautiful daughters.

    Hunting was one Johns favorite hobbies, something he shared with his father and brother, and

    was passing on to his daughters. John was proud of all of his girls, and was active in all their

    school and extracurricular events. John was the complete embodiment of family-man.

    In 2002, John became a firefighter with the Kansas City Fire Department. When he wasnt

    around family or friends, John was quiet and reserved, though it didnt take long to figure out

    what type of person he was. John was humble, polite, and modest. His coworkers and family

    knew him as a strong, brave, highly intelligent person who was proficient in his job and vigilant

    when it came to the safety of his crew, though he would never openly admit to any of those

    things. John was the guy everyone knew they could depend on, whether that meant help at the

    station or in the midst of a working fire. John was a firefighters firefighter who was a leader

    both in the firehouse and on the fireground. He was the guy you wanted to see when you turned

    around. John was assigned to Pumper 10, B shift where he remained and had been working on a

    shift trade on the tragic day of October 12th

    , 2015.

    The International Association of Firefighters, Locals 42 and 3808 and The Kansas City Fire

    Department extend their deepest condolences to the family of John Mesh and to his Brothers and

    Sisters on the Kansas City Fire Department.

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    Kansas City Fire Department Internal Investigative Team

    One Team, One Job, One Mission

    Table of Contents

    Section Page

    Acknowledgements 1

    Overview of the Kansas City, Missouri Fire Department 4

    Organization Chart 5

    Executive Summary 6

    Incident Summation 8

    Scene Map 9

    The Fire Structure 10

    Contributing Factors 15

    Recommendations 29

    Closing 33

    References 34

    Glossary of Terms 35

    Appendix A 41

    Appendix B 62

    Appendix C 63

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    Kansas City Fire Department Internal Investigative Team

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    Acknowledgements

    The Kansas City, Missouri Fire Department wishes to thank the following individuals for all

    their efforts and dedication through the difficult process of examining the circumstances

    involved in the line of duty deaths occurring October 12, 2015. The Kansas City, Missouri FireDepartments goal is to identify any causal factors and recommend appropriate corrective actions

    as it pertains to this tragic event.

    KCFD Investigation Team Members

    Assistant Chief of Department Jeff Grote

    Team Leader and Investigator

    Union Local 42 Designee

    Captain Gary Reese

    Union Local 3808 Designee

    Battalion Chief James Walker

    Deputy Chief Todd Ackerson

    Deputy Chief Vincent Boucher

    Deputy Chief Jeff Johnson

    Battalion Chief Damon BarkleyDocument Group

    Battalion Chief Peter Knudsen

    Document Group

    Battalion Chief Brian Trickey

    Document Group

    Union Local 42 Business Agent Justin AbrahamDocument Group

    Sheryll Wilson

    Recorder of Record

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    Kansas City Fire Department Internal Investigative Team

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    Special Acknowledgements

    FireFighter Fatality Investigation and Prevention Program Division of Safety Research

    National Institute for Occupational Safety and Health

    Investigator Murrey E. LoflinGeneral Engineer Matt Bowyer

    Occupational Health and Safety Specialist Steve Miles

    (ATF) Bureau of Alcohol, Tobacco, Firearms and Explosives

    Lead CFI Ryan ZornesGroup Supervisor Eric ImmesbergerNRT Team Supervisor Chris Porreca

    Scene Fire Protection Engineer Adam St .John

    Lead Coordinator CFI William Marshall

    Lead Coordinator CFIC Robert Looper

    Photographer CES/CFIC Brian LovinOrator CFI Donna Slusser

    Scene/Forensic Mapping Lenwood ReevesScene/Forensic Mapping Ken Whiteley

    Safety Officer Kelley Etinier

    Scene Chemist Meghan MillerScene/Electrical Engineer EE Mike Keller

    Scene/Electrical Engineer Richard Alarcon

    Scene/Medic Donnie MannPIO John Ham

    Peer Support/Scene Jon Hansen

    Lead/Interpreter Hoang Nguyen

    Forensic Auditor/Interpreter Nicole Nguyen-MurleyTechnical Surveillance Specialist Steve Greene

    Polygrapher Chase Bynog

    And the many other ATF Personnel

    Kansas City Missouri Police DepartmentMajor Joe McHale

    Major James Connelly

    Major Robin Houston, K-9Master Patrol Officer Erich Hellerich

    Captain Daniel Gates

    Captain Michael Perne

    Captain Roy TrueSergeant James Gottstein

    Sergeant Ronald Podraza

    Sergeant Kari ThompsonSergeant Mark Bentz

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    Kansas City Fire Department Internal Investigative Team

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    Special Acknowledgements (contd)

    Sergeant Eben HallSergeant William Hewitt

    Sergeant Dan Mairet

    Sergeant Matthew PayneSergeant Bryan Truman

    Detective Terry Carter

    Detective Rick HulmeDetective Sondra HultsDetective Bryan Jobe

    Detective Lowell Lacy

    Detective Mike LusterDetective Greg Mosier

    Detective Chris Skinner

    Detective Jay Thompson

    Detective Lex WallaceAnd our many Police Officer Brothers & Sisters

    Civilian Lynsay Holst

    Kansas City, Missouri Police Departments Bomb and Arson Unit

    Missouri State Fire Marshals Office

    Missouri Search and Rescue (MOSAR)

    Industrial Wrecking Company

    Belger Cartage Service Inc.

    Kansas City Public Works

    Kansas City Power & Light

    Fire Investigator Division of the Kansas City, Missouri Fire Department

    We are indebted to all of our colleagues who aided in the compilation of this narrative. Your

    insight, expertise, and resources greatly assisted in the conducive conditions of the investigativeteamsassignment. The investigative team wishes to thank the following KCFD companies;

    Truck 2, Truck 5, Truck 6, Truck 12, Rescue 9, Pumper 23, Pumper 24, Pumper 27, Pumper 35,

    the KCFD Communications Center and Command Staff. These personnel unselfishly gave their

    time to provide factual information and eyewitness testimony. Without this information, much

    of this report would not have been possible. Their input was and is valued and greatly

    appreciated.

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    Kansas City Fire Department Internal Investigative Team

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    Overview of the Kansas City, Missouri Fire Department

    The Kansas City, Missouri Fire Department consists of uniformed and civilian employees who

    provide fire protection, emergency medical service, emergency rescue, hazardous materials

    response, and community risk management for the residents of Kansas City, Missouri. The

    Department stands committed to deliver their very best with each opportunity to serve.

    Led by Fire Chief Paul Berardi, KCFD delivers emergency services to the citizens of KansasCity, Missouri across 319 square miles from 34 fire stations that are organized into seven

    battalions. The departmentsintegrated system of response includes fire apparatus and

    ambulances stationed strategically throughout the city. This system is designed to place fullytrained emergency medical technicians quickly at the patients side in any life threateningemergency. Every emergency responder in our system, whether riding a fire engine or an

    ambulance is trained to the EMT level or beyond to ensure that care will always be available.

    The department responds to approximately 110,000 emergency calls per year.

    The department is organized into bureaus that include: Professional Development, TechnicalServices, Special Operations, Emergency Operations, Systems Support and the Emergency

    Medical Bureau. An Assistant Chief of Department or Deputy Chief manages each of thebureaus.

    A hallmark of the department is the Labor/Management Partnership program that exists amongfire administration and both locals of the International Association of Fire Fighters. This

    partnership is designed to include the employees as a participant in every significant decision

    within the department concerning policies and programs.

    Mission

    KCFD provides compassionate, professional life safety services by responding to the needs ofthe citizens and visitors of Kansas City, Missouri and its greater metropolitan area. Our services

    are enhanced through training, education, planning and teamwork. We will achieve our missionsafely through the effective and efficient use of all resources.

    Personnel & Equipment

    The department includes more than 1200 emergency response and support personnel. TheKansas City, Missouri Fire Department has a daily deployment to serve the nearly 470,000

    citizens of Kansas City, Missouri that includes:

    -

    34 Pumpers - 3 Technical Rescues 10 ALS Pumpers - 12 Aerial Apparatus

    24 BLS Pumpers - 27 Dynamic ALS Ambulances- 19 Static ALS Ambulances

    - Various specialized support equipment (Air support, HazMat Rescue)

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    Kansas City Fire Department Internal Investigative Team

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    KCFD Organizational Structure

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    Kansas City Fire Department Internal Investigative Team

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    Executive Summary

    This Line of Duty Death (LODD) Investigative Report is dedicated to FAO Larry Leggio and FF

    John Mesh, and to the families, friends, and coworkers of these two brave men. These two

    Kansas City, Missouri firefighters will never be forgotten for their supreme sacrifice. The

    Kansas City, Missouri Fire Department is committed to share this investigative report with thedepartment and the fire service so that organizational learning can occur. It is our hope and

    genuine desire that the findings from this report will be utilized and employed in a manner to

    ensure that a tragic incident such as this one never happens again.

    The findings in the investigative report were derived by applying a multi-dimensional team

    approach. The charge for this investigation included the construction of a final report to be

    presented to the Fire Chief, outlining the facts of the incident, the identification of causal factors,

    and recommendations for appropriate corrective actions. The following bullets present the

    investigation objectives:

    Identify factors which resulted in the Line-of-Duty-Deaths (LODD)

    Identify situations that involve unacceptable risk

    Identify previously unknown hazards

    Identify inadequacies in training, policy or performance

    Ensure lessons learned are communicated to effectively prevent future accidents and

    injuries

    Identify professional standards to be used/applied in the construction of departmental

    policy

    Alcohol, Tobacco, and Firearms (ATF); the Kansas City, Missouri Police Departments Bomband Arson Unit; the Missouri State Fire Marshals Office; and the Fire Investigation Division of

    the Kansas City, Missouri Fire Department worked collaborativly to determine the origin and

    cause of this fire. The joint task force conducted interviews and dissected the structure to analyze

    every aspect and every component of this incident. This exhaustive process encompassed 9 days

    of scene and witness review. The findings of this joint task force were utilized by this

    investigative to establish facts and compose recommendations..

    On the evening of October 12, 2015 FAO Larry Leggio and FF John Mesh were fatally injured in

    a wall collapse at a structure fire that was dispatched at 7:27 pm. The fire involved a three story

    Type III structure with apartments located on the second and third floors. The first floorcontained four commercial spaces, three of which were occupied and open for business on the

    date of this incident.

    Initial regular alarm companies reported heavy smoke and commenced rescuing residents from

    the upper floors of the structure while attempting to determine the location and seat of the fire.

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    Kansas City Fire Department Internal Investigative Team

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    After 19 minutes, 38 seconds of interior operations, the Incident Commander ordered an

    evacuation and switched operational tactics from offensive to defensive.

    Shortly after this change in tactics, the Incident Commander ordered that a collapse zone be

    established. At 8:06 pm, firefighters were operating inside a collapse zone when the D-side

    masonry wall collapsed. Four firefighters were transported emergency to area hospitals and twoof these men passed away from their injuries. Several firefighters reported injuries resulting

    from the collapse, and two of these firefighters are undergoing extensive rehabilitation from

    injuries sustained.

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    Kansas City Fire Department Internal Investigative Team

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    Incident Summation

    On October 12, 2015, at 7:27 pm, the Kansas City, Missouri Fire Department (KCFD)

    dispatched a regular alarm consisting of 3 pumper companies, 2 truck companies, 1 ALStransport medic unit, and a Battalion Chief. The staffing per apparatus is a minimum of 1

    officer, 1 FAO, and 2 firefighters for fire suppression units and 1 EMT and 1 paramedic for the

    ALS transport unit.

    Upon arrival at 7:29 pm, the first KCFD unit reported heavy smoke showing from the rear

    (North side, C-side) of the structure, established command, requested a working fire response,

    and then stretched a 1 -inch, pre-connected hand line to begin fire attack. There was a report of

    civilians trapped and the first and second arriving truck companies began rescue of occupants

    from windows and stairways.

    Command was assumed by the first due Battalion Chief (Incident Commander or IC), who then

    requested a first alarm and reported heavy smoke conditions from a large structure with mixed

    occupancies. The building addressed as 2608 Independence Avenue was a three story, mixed

    occupancy that has four commercial occupancies located on the first floor; it is of Type 3

    construction. The second and third floors were wood frame, balloon construction. All of the

    commercial occupancies were accessible from the south side (street side).

    Upon arriva,l there was little to no smoke visible and no fire showing. There was one (south side,

    A-side) entrance that provided access to the second floor apartments, however they were not

    marked as such. Located at the rear (north side) of the building was access to all three stories

    with easy access to the second and third floor apartments. The first floor commercial

    occupancies were accessible on the north (C- side) with the exception of the unit of fire origin,

    which only had access from the south (A-side).

    Fire companies operating under extreme heat and smoke conditions were able to rescue two

    occupants from the structure. They then provided a primary search after the rescues and reported

    all-clear. Firefighters detected several locations throughout the building where fire conditions

    were becoming untenable, and reporting great difficulty in locating the main seat of the fire.

    Based on this information a second alarm was requested by the incident commander.

    Approximately four minutes later, the IC ordered evacuation of the building. Dispatch confirmedthe order and provided alert tones repeating the ICs request for aPersonnel Accountability

    Report (PAR). All companies responded with reports that all personnel were accounted for. The

    first arriving EMS supervisor completed a face-to-face briefing with the Incident Commander

    and established an initial treatment sector on the A-side of the structure. A medical branch was

    established to address any expanding medical needs.

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    Kansas City Fire Department Internal Investigative Team

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    Scene Map

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    Kansas City Fire Department Internal Investigative Team

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    The Fire Structure

    The departments internal investigation team attended a presentation by the Bureau of Alcohol,

    Tobacco, Firearms and Explosives (ATF) on January 29, 2016, regarding their investigation intothe incident. This presentation provided valuable and detailed insight into the factors that

    leading to this tragic event. This fire was found to be intentionally started. It is the consensus of

    this investigation team that this fire was started in what was very likely the worst possible

    location for civilian, firefighter, and building survivability. Information supplied below

    regarding building construction has been compiled after reviewing various agency reports

    regarding this incident and past incidents involving building collapses.

    The earliest city records show that this building was erected in 1925. It was a 3-story Type III,

    ordinary constructed building with four commercial spaces on the first floor. The measurements

    of this building were 64 by 216 feet on the ground floor, which equates to 41,472 total squarefeet. There were an additional 16 apartments located on the second and third floors. This

    structure did not contain a sprinkler system or a centrally monitored fire alarm system. Several

    of the apartments on the second and third floors contained single station smoke detectors.

    Commercial Spaces

    The first floor contained four commercial occupancies (2606 - 2618 Independence Avenue);

    Jackson Hewitt Tax Service, Gracies Store, LN Salon and Spa, and an unoccupied space.

    (Picture 1)

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    Kansas City Fire Department Internal Investigative Team

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    The first floor was built upon a concrete slab. The upper floors were supported by ceiling joists

    that ran from east to west within the building. There were four large I-beams that ran north and

    south that the ceiling joists rested upon. These I-beams were supported by tubular steel columns

    located throughout the first floor of the structure. It is important to note that the I-beams and

    joists were located within a concealed space which ran the span of the structure. Additionally,

    the tubular steel columns were exposed and unprotected on the first floor.

    (Picture 2)

    The Apartments

    The second and third floors were balloon construction with a vertical vent shaft running the

    length of the structure (see location below). The shaft originated in a wall space between LN

    Salon and Spa and the vacant occupancy directly east of LN Salon and Spa. The main entrances

    into the apartments were located on the C-side of the structure through two main access points.

    It is important to note that there was an additional entrance to the apartments via a stairwell

    located on the A-side of the structure.

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    Kansas City Fire Department Internal Investigative Team

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    (Picture 3)

    Building Components

    The exterior walls were constructed as outlined below:

    A-side the three story front of the structure was masonry constructed with some

    portions of the second and third floors containing a stucco decorative finish.

    B-side this wall was shared on the first floor with an additional building (Speedy

    Loans, not part of this report). It was constructed with a clay tile and brick.

    C-side this wall had several characteristics. Visually, this side of the structure looked

    like two stories due to the grade of the lot. However, this building contained a below

    grade walkway that opened into the rear of the commercial occupancies on the 1stfloor.

    This wall was constructed of clay tile and brick, with the second and third floors covered

    with wood siding.

    D-side this wall was constructed with clay tile and brick. There were no entrances to

    the building from this side of the structure. There were several apartment window

    openings and 3 openings to the unoccupied occupancy on the first floor.

    Unreinforced masonry walls are typically several wythes thick. This can visually be determined

    by viewing bricks laid with the butt end on the exterior face of the wall; this ties the wythes of

    bricks together.

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    Kansas City Fire Department Internal Investigative Team

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    (Picture 4)

    Roof

    The roof was comprised of several dormers and roof gables that can be seen in the aerial and

    exterior photos of the structure. The remainder of the roof was flat with a parapet wall around

    the perimeter. Utility services mainly entered the structure from C-side. There was a separate

    structure due north of the fire building that housed the steam furnace for the structure.

    Division A

    2608 Independence Avenue

    Division

    D

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    Contributing Factors

    The internal investigation team applied an error-based research procedure to determine the most

    accurate framework by which elements of this incident could be highlighted and discussed. For

    analyzing firefighter near-miss reports, the following criteria are utilized to determine and

    recognize causal factors that resulted in the Line-of-Duty-Deaths. These criteria represent alarge body of research that was first developed by the Department of Defense to study and

    analyze aircraft accidents. This system is called the Human Factors and Classification System

    (HFACS). This system is utilized as a tool to assist the investigative process and highlight

    targeted training and prevention efforts recommended for KCFD.

    Below is a comprehensive human error framework which was selected by firefighter near-miss

    reporting system. Below are 18 causal categories related to the four levels of human failure:

    1. Unsafe Acts

    Situational Awareness Communication

    Teamwork

    Individual Action

    Task Allocation

    Human Error

    2. Pre Conditions to Unsafe Acts

    Weather

    Fatigue

    Accountability

    3. Unsafe Supervision/IMS

    Inadequate Supervision Planned Inappropriate

    Operations

    Failure to Correct Known

    Problems

    4. Organizational Influences

    Training issues

    Staffing

    GAG/GOG

    Policy/Procedure

    Equipment

    Limitations

    ~ Unsafe Acts ~

    Situational Awareness

    Situational awareness is developed differently among a wide range of firefighters. Experience,

    education, and departmental policy are all elements that develop situational awareness. Couple

    these elements with knowledge previously gathered regarding the incident, as well as new

    information as it is received, and one begins to develop situational awareness. The overall

    foundation of situation awareness is determining risk versus reward and making incident

    appropriate tactical assignments.

    The 2608 Independence Avenue incident contained several critical elements that shuld typically

    prompt enhanced situational awareness. A large portion of the firefighters had responded to a

    previous structure fire in this building about 10 months prior to this incident. This information

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    was utilized by the first arriving companies and the majority of resources responded to the rear or

    C-side of the structure; knowing that this was the primary entrance into the apartments on the

    second and third floors that presented the greatest life hazard. The initial size-up upon arrival

    indicated heavy smoke. Several company officers stated in the after action review that they

    were surprised that a fire would be that advanced so early in the evening. This was a critical

    incident factor revealing that the fire had transitioned past the incipient stage well before the

    original dispatch or 911 call.

    Company officers had previously pre-planned this structure and determined in many

    cases it would be best to utilize the C-side of the structure for fire attack. The C-side of

    the structure was the main entrance for the apartments and the second and third floors.

    Citizens were motioning for assistance in the rear of the structure on arrival.

    Previous knowledge also assisted in the determination of C-side fire attack.

    A well involved fire was indicated by the size-up provided by the first Incident

    Commander. This is the type of information that should be utilized when determining

    time sequencing for offensive tactics.

    Transfer of command was completed twice during this incident, and three distinct individuals

    held Incident Command at least once during this incident. There are basic tenets that must be

    completed before a transfer of command is to take place. The fundamental premise is that all

    transfers of command take place face to face. During this incident the face to face transfer

    of command did not take place during the first transfer of command.

    In conjunction with the departments IMS manual, the first arriving officer assumed

    command and employed the fire attack mode, directing fire attack on the C- side of

    the structure.

    First arriving chief officer assumed command and began IC operations on the C-side

    of the structure.

    First arriving deputy chief conferred with IC and assumed command. He established

    the command post on the A-side of the structure.

    Upon arrival, the ranking deputy chief began to organize resources and tactics that centered upon

    a large defensive commercial structure fire. The Incident Commander ordered that all chief

    officers report to the Command Post for instruction and assignments. Additionally, the Incident

    Commander began to divide the incident into divisions with assignments made to each side ofthe structure. Also upon arrival, the ranking deputy chief began to consider building collapse.

    The Incident Commander requested tones from the communication center and ordered that a

    collapse zone be established. The communication center received and repeated the Incident

    Commanders message with informational tones.

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    The ranking officer began to establish a working Incident Action Plan that assigned

    chief officers to specific roles.

    The ranking officer established a collapse zone.

    Upon visual determination that firefighters were operating within the collapse zone he

    began to verbally order the evacuation from the D-side alley, just seconds before the

    wall collapsed.

    Between the moments of 7:57:40 pm and 8:02:26 pm, per the radio log, aerial master stream

    operations from the C-side of the structure were commenced. The collapse of interior floors and

    D- side of the structure occurred at 8:06:11 pm. This was the only reported aerial stream in

    operation prior to collapse, though interior hand lines had been in operation for several minutes

    prior to evacuation at 7:49:19 pm. Applied water can add significant weight to a structure,

    though it is unknown if this was a contributing factor to the timing and location of the collapse.

    Situational awareness must be conducted by all personnel operating at emergency incidents.This process searches for signs and information that can be employed when determining strategy

    and tactics. Items that should be communicated to all those at the scene are obvious safety

    concerns, building degradation or structural movement, and human injury or rescue.

    Communication

    The investigation into this event included a review of all audio recordings of the event, personal

    interviews, and information gathered from the departments formal AAR regarding this incident.

    The departments communication model is not consistently utilized by communications and

    emergency personnel. Should messagesbe transmitted utilizing the You, this is me

    foundational concept on all communications? The organization must identify and adhere to a

    prescribed communication model. Without this, communications may not be heard, may be

    dropped, or may be misunderstood. Emergency scenes are dangerous on their best day and a

    system should be adhered to that everyone understands. Missed communications can lead to

    disastrous results. Information gathered from the formal AAR highlights that a number of the

    companies operating on the scene did not hear the Collapse Zone Order issued from command.

    Teamwork

    Within the fire service profession there are countless standards, polices, textbooks, and articles

    that stipulate that tasks performed on the fire ground be conducted in a minimum of a two person

    team. The investigation team did not find any instances of personnel operating outside the scope

    of this professional standard except for the district safety officers who were operating within

    cultural norms.

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    Individual Action

    The investigative team recovered documents that included interviews of the firefighters on the

    scene, reviewed information gathered from the formal After Action Review, and analyzed audio

    recordings to reach their determination under this category. It was found that no select

    individual action was a determining factor in the masonry wall collapse.

    An element of company action was discovered in the course of this investigation that warrants

    mention. There were instances in which KCFD companies self-dispatched to the fire scene.

    Self-dispatching has the potential to derail the process of accountability and order that the

    Incident Commander and Communications staff so desperately need while mitigating chaotic

    emergency scenes. At this scene, there is no negative impact from these actions, but at any

    incident (where a May-Day could occur) the extra burden of that disorder could lead to tragic

    results.

    During this incident and immediately following the wall collapse staging companies self-reported and self-assigned tasks. When serious events transpire at any emergency scene,

    resource tracking becomes paramount. When the collapse of staging occurs, inadequate resource

    tracking is the inevitable result.

    Task Allocation

    Throughout this incident there were a multitude of tactical assignments that were issued and

    completed. On almost every fire scene it is common for resources to be split to perform tasks

    such as two truck firefighters assigned interior to the structure to perform a search and two truck

    firefighters assigned to the roof to ventilate. This happens routinely on all emergency incidents

    and is a normal procedure.

    The tactical decision to place resources within the collapse zone was communicated over the

    radio by the division chief officer after his conversation with a fire apparatus operator that was

    located on the D-side of the structure. This message was not confirmed by the Incident

    Commander. The task consisted of stretching and directing a hose line from the corner of the D-

    side of the structure and to place a water stream into two openings that were showing aggressive

    fire. It was reported from the crews on the D-side of the structure that fire was impinging upon a

    fire apparatus that was spotted in the alley. The resources assigned to complete the tasks by the

    division chief officer were sufficient to complete the task.

    Human Error

    There is a significant cultural error that takes place on large incidents. Once the overall incident

    objectives have been switched to defensive from offensive, several critical things occur.

    Firefighters exit the involved structure and conduct Personal Accountability Reports (PAR).

    Once the all-clear has been broadcast by the communications center, a certain level of scene

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    safety is diminished. Firefighters gather close to their apparatus and begin to remove their

    SCBAs and prepare for defensive operations. Medical indicators such as blood pressure and

    pulse rate all start to decrease at this stage in the incident. Unfortunately, at this point the

    firefighters began to feel that their personal safety had drastically increased from the time they

    were inside the structure. Almost always this instance is true; it is safer outside of a burning

    structure than being on the inside.

    The increased sense of safety on the exterior of the structure was a factor at this incident. This

    flawed safety sense allowed for the tactical decision to perform and maintain operations within

    the alley on D-side of the structure. The alley on the D-side of the structure was utilized as a

    primary avenue of travel for those personnel at the incident until the collapse of the wall. There

    was one fire apparatus parked within the collapse zone on the D-side. Immediately following the

    command staff meeting at the command post on the A-side of the structure, 3 officers utilized the

    alley to reach the location of their assignments. Ultimately, the D-side of the structure was not

    critically evaluated as an immediate danger to firefighters in the area and proper consideration of

    wall collapse was not recognized by most firefighters at the scene.

    ~ Preconditions to Unsafe Acts ~

    Weather-Fatigue

    Weather cannot be considered a contributing factor for these investigations, after reviewing the

    information provided from the National Weather Service (NWS), it outwardly does not seem to

    have an effect on this incident. Weather conditions recorded that night at 7:30 pm were in the

    middle to upper 60s with the winds steady out of the west at less than 5 mph. At 8pm the NWS

    reported a slight drop in temperature to the middle lower 60s with a further drop in wind speeds

    to 0 with no direction registered.

    In this instance, fatigue does not appear to be a contributing factor for the events and decisions

    made at the fire on Independence Avenue. A run report generated for the first in companies

    indicates there is no concern on the issue of crew fatigue. A TeleStaff report generated to

    determine the working hours of the members suggested no critical role in the incident. Nothing

    unusual was determined from the information provided for most of the key members involved.

    One member was from a different shift and was trading time the day of the incident. This

    member had worked an overtime shift in addition to his regularly assigned shift in the days

    preceding the fire. KCFD Communications Center generated a report indicating the run volume

    for the first in due companies who played a major role in the fire attack.:

    Pumper 10 responded to 12 calls including the fire on Independence Ave.

    Truck 3 from the same fire station responded to 4 calls including Independence Ave fire.

    Truck 2 from St. 17 responded to 3 calls including the fire.

    P23 responded to 7 calls, including the fire.

    Truck 10 responded to 3 calls, including the fire.

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    Car 104 responded to 3 calls, including the fire.

    Accountability

    Currently, KCFD does not utilize its existing policy that addresses accountability. On the night

    of the incident there was not an accountability system in place. NFPA 1521, Standard on FireDepartment Safety Officer Professional Qualifications and NFPA 1561, Standard on Emergency

    Services Incident Management System and Command Safety, address the need for such a system

    to be utilized by the fire departments for both emergencies as well as for non-emergency

    operations.

    ~ Unsafe Supervision/IMS ~

    Inadequate supervision

    Were adequate resources ordered for this event and how did this impact span of control? The

    second incident commander requested that the Communication Center not order but prepare for a

    second alarm. During large scale events that require extra alarms, it is important that incident

    commanders consider Level I and Level II staging of extra alarm companies so that systematic

    placement of resources can occur. When the 2nd alarm was requested at this incident, a staging

    location was not communicated. For the first 20 minutes of this incident 2 chief officers were

    responsible for 14 companies. The Medical Branch consisted of 2 EMS supervisors and 4 ALS

    transport units. Additional truck companies were ordered by the second incident commander.

    Per the KCFD IMS manual, span of control is identified as between 3-7 companies for each

    supervisory role. As identified in a previous section of this analysis, self-dispatching disrupts

    span of control and causes confusion. It is imperative for all officers to account for resource

    demands early within an incident.

    Immediately following the wall collapse, a May-Day was issued by the C-side commander. This

    was acknowledged by the incident commander and the Communications Center began May-Day

    communication protocols along with an extra alarm level that is part of the operational May-Day

    GOG.

    All fire ground operations on tactical channel 5 were assigned to the new tactical channel 6 by

    the communications center. This procedure insures that firefighters in trouble do not compete for

    air time with companies operating on the fire ground. On-scene personnel and the incident

    commander did not make the move to the designated fire ground tactical channel 6. The extra

    alarm May-Day companies responded to the scene on tactical channel 6 and did not have

    communication with the incident commander as he remained on tactical channel 5. The failure

    to switch tactical channels caused confusion with the extra alarm May-Day companies and the

    medical branch officers. All companies remained on tactical channel 5 for rescue operations.

    The Communications Center quickly realized the confusion regarding tactical channels and

    switched additional resources to tactical channel 5 for assignments.

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    The potential for communication issues during a May-Day is increased by moving fire ground

    operations to a new tactical channel as prescribed by the May-Day GOG. The switching of May-

    Day event is discussed in the recommendations.

    Planned Inappropriate Operations

    The tactical assignment that generated tragic results was placing resources on the D-side of the

    structure within the designated collapse zone. This tactical assignment was critical due to fire

    impinging upon a fire apparatus parked in the alley. After given his assignment by the incident

    commander the division officer in charge of the D-side was confronted by a member expressing

    the need to secure a water source for one of the apparatus on the D-side. At that time the chief

    saw no one inside the collapse zone and no fire impinging on the apparatus; he then left the D-

    side to search for a water source. Between this moment and the return of the division officer a

    company officer saw fire impinging on the fire apparatus parked in the alley. It was during that

    time that this company officer ordered his crew to direct their hose stream into the windows

    showing fire. The hose was placed in the position of maximum effectiveness, which placed thecrew within the collapse zone. This action should be noted as an effort only to protect the fire

    apparatus and was to be a temporary placement. The building showed no signs of imminent

    collapse, which factored into this decision by a number of experienced personnel. Within

    seconds of the return of the division officer a sudden, catastrophic collapse occurred.

    Why was the apparatus in the alley?Personnel were attempting to protect an apparatus in

    the alley that had been blocked from movement earlier by a utility vehicle

    Had a strict collapse zone been adhered to prior to the hose line placement?No. A

    number of individuals, including chief officers, had travelled to various areas on the fire

    ground via the alley. Why were personnel allowed to operate on the D-side? There were many places on the

    D-side which afforded a safe vantage point to protect exposures and extinguish the fire.

    Personnel on the D-side operated safely outside the collapse zone until minutes before the

    collapse when the fire began impinging upon the apparatus.

    Failure to Correct A Known Problem

    The investigative team identified failures to correct a known problem that occurred during the

    incident.

    The most significant was personnel operating in the alley. Once this was identified, theincident commander immediately began radio traffic to remove personnel from the alley.

    Before the communication could be completed, the wall collapsed on the personnel.

    The alley was utilized as the main path of travel to reach the C-side of the structure by the

    majority of personnel on the scene. Officers leaving the command staff meeting, in

    which the collapse zone order was issued, utilized the alley to reach their assignments.

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    This dovetails with the earlier discussion regarding the lack of understanding and

    implementation of collapse zones.

    Several fire apparatuses were positioned within the collapse zone. There was

    consideration given to moving the fire apparatus in the alley once defensive tactics were

    being prepared.

    The other identified failures to correct did not have a significant impact on this incident but

    require work by the department to correct going forward.

    ~ Organizational Influences ~

    Training Issues

    Training is defined as the effort to increase the knowledge, skills, and abilities (KSAs) of

    employees and managers so that they can better do their jobs. The investigative team has

    highlighted several areas within the auspice of departmental training that are causal factors. The

    department relies predominantly on company level training on a daily basis and rarely performs

    multi-company training or annual training in areas such as situational awareness, resource

    management, building construction, tactics, and the IMS system

    The training records for FAO Leggio and FF Mesh were accounted for from the Fire Training

    Academy and the EMS Training Division. Both employee records reflect certifications from

    either the Division of Missouri Safety for Firefighter 1&2 or the equivalent from the authority

    having jurisdiction (AHJ). Numerous other State of Missouri certifications were noted in their

    training files. The knowledge employed by both of these firefighters is hard to measure. Both of

    these firefighters worked in high call volume areas and were assigned to busy fire companies.

    Staffing

    The investigative team has concluded that staffing did not present any causal factors at this

    incident in accordance with NFPA 1710. Proper staffing levels result in increased experience

    and enhanced safety on emergency incidents.

    GAG/GOG/Policy

    An overall evaluation to identify existing policy that may have affected this incident was

    performed. The following policies were examined for purpose, ability to execute, if it

    contributed negatively or was not followed, and for need of revision.

    FF Safety Manual

    KCFD Rules and Regulations

    GAG 5-1 In-Service Training

    GAG 5-12 Regular Core Competency Training

    GOG 11-2 May Day Communications

    GOG 11-9 KCFD Accountability

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    GOG 11-9.1 Personnel Accountability Report (PAR) Procedures

    Policy specific evaluations are detailed in Appendix C.

    NOTE: GOG 10-1 KCFD IMS and GAG 3-4 Radio Communication Procedure were alsoidentified as relevant policies, but evaluated in separate sections.

    Culture

    Organizational culture is found throughout all spheres of society and the Kansas City, Missouri

    Fire Department has a distinct culture of its own. Several of these cultural norms are addressed

    in this sub-section of the analysis.

    We are a tactically aggressive fire department that is proud of its tactical approach to

    fires. Our aggressive nature often yields life-saving results and saves our citizens

    property. Such was the case at this fire. KCFD firefighters rescued two citizens fromupper balconies on the north side of the structure during this fire fight. This aggressive

    nature, however, needs to be re-calibrated to always include risk versus reward

    determinants. It was noted by interior fire attack crews that some of our members were

    nearly at May-Day conditions while still in the structure due to heat, many felt interior

    operations had become untenable, and some were following hose-lines to escape the

    structure when the evacuation orders were given. This was too close to further tragedy.

    Our mangers, at times, do not manage their personnel. KCFD supervisors at every level

    of an emergency scene need to direct their personnel in conjunction with the overall

    objectives and strategy. We cannot let tactics drive the decision making process. It isperceived that suppression tactics in the alley on the D-side may have driven decision

    making, as opposed to objectives and strategy driving the decisions. When there is little

    to save, we should risk very little.

    Cultural norms are not of necessity detrimental to safety. Some norms provide this department

    strength. But the cultural norms that work against the safety of firefighters are and can

    potentially be disastrous and should not be tolerated.

    Equipment

    It is departmental policy that, whenever entering any type of structure, every person carry their

    assigned portable radio. After reviewing the interviews of those firefighters at the scene, it was

    determined that not all radio transmissions were heard during this incident. It should also be

    noted that numerous members working on the C and D side at the time of the collapse reported

    that they had their radio donned but failed to hear the notification of the collapse zone or

    emergency tones. The current radio system has had technical issues that have required

    adjustments and a Labor/Management Project Team was formed in 2013 to identify and fix

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    problems with the system. The result of this examination was the Labor/Management decision to

    utilize a trunked radio system for tactical fire ground communications. While not a contributing

    factor in the collapse, communication challenges increase the complexity of the response and

    rescue effort.

    No other PPE was found to be an issue at this incident.

    Limitations

    Whenever any public safety organization loses one or more of their valiant servants, the impact

    is destructive. The tragic results of this incident impacted the organization equally as a whole.

    All of the stages of the grief process hold true for organizations as well. In January, 2016 the

    Fire Chief assigned the task to investigate this incident to the team listed in this report. The

    report was compiled in 12 weeks.

    Information from previous interviews, interviews conducted by the investigation team,

    recordings, and results from the formal AAR were utilized in the formation of the material

    presented

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    Recommendations

    Recommendation #1

    The department should develop a Collapse Zone policy. Currently, the fire department does not

    have a specific policy addressing Collapse Zones. This policy should be developed utilizing

    NFPA, NIOSH, IFSTA and other industry recognized standards and recommendations as

    reference. This policy should include the visual identification of establishing Collapse Zones

    such as by lighted beacons or colored incident scene tape.

    Recommendation #2

    The department should update current communication policies as they apply to emergency

    incidents. Currently, the department does not employ a uniform applied to radio

    communications. The policies addressing critical information exchange should be updated. Theinvestigative team also identified the need to establish departmental procedures regarding

    confirmation of critical emergency incident communications. Much in the same manner as we

    conduct PAR procedures, these confirmation steps should be employed for every major

    benchmark within an incident. The investigation team has concluded that GAG 3-4,Radio

    Communications,should contain updated information regarding radio call procedures.

    Recommendation #3

    The department should develop an inclusive training program that revolves around the merits of

    Situational Awareness. The Incident Commander is specifically responsible for managing risk at

    the incident, however, one person cannot be expected to apply these principles to an incident if

    the organization has not integrated a standard approach to risk management into its policies and

    its organizational culture. Firefighters and fire officers should be trained and a system should be

    implemented to outline clear rules of engagement and initial scene size-up. The risk versus

    reward methodology should be employed.. This recommendation coincides with Goal 5 of the

    departments strategic plan (2014):Provide comprehensive training and professional

    development to ensure personnel are fully prepared to effectively perform their duties and

    responsibilities.

    Recommendation #4

    The departments current Incident Management System Manual needs to be updated to include

    current practices and new standards. The following bullets identify the elements of this policy

    that should be included or updated.

    When, where, and how IMS should be employed.

    Clear instruction on how emergency incidents should be organized at the tactical level.

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    The IC should have a dedicated Safety Officer on all incidents.

    The IC should develop a survivability profile when determining offensive or defensive

    operations.

    The initial size-up should consider the type and condition of structure to determine

    possible structural weakness.

    The creation of major incident benchmarks and the announcement and verification of

    these benchmarks (such as the departments current PAR procedures).

    The establishment and verbal announcement by the Communications Center as it

    pertains to the construction of a 20-minute clock that is communicated to the Incident

    Commander.

    The review and changes to the departments IMS manual should refer to: NFPA 1500, Standard

    on Fire Department Occupational Safety and Health Program; NFPA 1561, Standard on

    Emergency Services Incident Management System; and the National Incident Management

    System.

    Recommendation #5

    Train all department officers regarding Safety Officer duties and responsibilities. One critical

    characteristics of the Safety Officer function is t that this incident function is not task oriented.

    The responsibility of this IMS function is overall scene safety. This recommendation coincides

    with Objective 3K of the departments strategic plan (2014):Define the role and function of the

    Safety Officers.

    Recommendation #6

    Train all emergency personnel in building construction. Building construction has drastically

    changed of the last two decades. It is imperative that this organization recognize critical

    structural weaknesses and signs of collapse. The knowledge gained through this department

    training should be incorporated into all scene size-ups given by the first arriving officer. This

    recommendation coincides with Goal 5 of the departments strategic plan (2014):Provide

    comprehensive training and professional development to ensure personnel are fully prepared to

    effectively perform their duties and responsibilities.

    Recommendation #7

    Ensure that all personnel properly wear all assigned Personal Protective Equipment when

    required by policy. The organizational culture that allows for varying interpretations regarding

    when and where PPE should be donned must be terminated. This recommendation coincides

    with Objective 3G of the departments strategic plan (2014):Develop an organizational strategy

    to promote consistent use of personal protective equipment (PPE) to reduce potential for injury.

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    Recommendation #8

    Develop, train and employ an Incident Accountability System for use in all emergency incidents.

    The department currently has a general operating guidline establishing a departmental

    accountability system (GOG 11-9). The details of this policy deal with the administration of an

    accountability system at emergency and non-emergency scenes. Impractical, outdated, andinefficient for emergency scene use, the policy has lacked consistent utilization from its first

    implementation. This recommendation coincides with Goal 7 of the departments strategic plan

    (2014):Develop an updated KCFD incident management accountability system

    Recommendation #9

    The fire department should consider preparing, training, and implementing new policies and

    procedures in a different format. Currently the department has over 200 policies, directives,

    GAGs and GOGs. In order to update and reorganize our current system, we must identify

    operational polices that should not be deviated from. Calling our operational proceduresGeneral Operating Guidelines(GOGs) versus Standard Operating Procedures (SOPs) may

    imply that there is flexibility in complying with any given policy. There is no legal difference

    between GOG vs SOP. All policies and procedures must comply with state and federal

    regulations such as OSHA, NFPA, and the Code of Federal Regulations and should be cross-

    referenced to these standards. A procedure for an annual review of all policies and procedures

    should be implemented.

    Recommendation #10

    The department should develop a policy that addresses the formation of an investigation team

    concept to be employed in any serious injury incidents. The following resources are

    recommended for utilization and construction of this policy: LODD or Injury Investigation

    guides published by IAFF/IAFC; NFPA 1500, Standard on Fire Department Occupational

    Safety and Health Programand NFPA 1521, Standard onSafety Officer Professional

    Qualifications. By preparing in advance, the department will ensure that we are able to handle at

    least some of the myriad items that must be dealt with after a serious incident such as the

    Independence Avenue fire. Other organizations have developed Health and Safety Units that

    hold the responsibilities mentioned in this recommendation.

    Recommendation #11

    The Department should develop and implement a behavioral health training, referral and

    educational program that also addresses peer counseling, suicide prevention and intervention.

    Not all firefighters will need this service or take advantage of it. The construction of this team is

    crucial to ensuring the emotional health and recuperation of department members. Although not

    a contributing factor to the collapse, the department experienced many challenges that were a

    direct result from this incident. The construction of this program is crucial to ensuring the

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    behavioral and emotional health and recuperation of the members of the Kansas City, Missouri

    Fire Department. Recommended resources include the IAFF/IAFC Wellness Fitness Initiative,

    and NFPA 1500, Standard on Fire Department Occupational Safety and Health Program.

    Recommendation #12

    The Department should review the current May-Day GOG and update to include new

    communication considerations. The investigation team identified a possible element of

    confusion within the application of procedures outlined in the policy. After many years of

    successful implementation, this policy has provided a foundation for signaling of firefighters in

    distress. The review of this policy is recommended that also includes a regional perspective.

    Recommendation #13

    The Department should further develop leadership and foster management capabilities as part of

    an Officer Development program. This should include elements of supervision at both

    emergency incidents and non-emergency situations. Achieving this recommendation will

    position the department to be better prepared in the area of succession planning. The following

    resources are recommended for building the framework for this program: the IAFC Officer

    Development Handbook; NFPA 1021, Standard for Fire Officer Professional Qualifications,and

    NFPA 1026,Incident Management Personnel Professional Qualifications; and the Kansas City,

    Missouri Human Resources Academy coursework.

    Recommendation #14

    The Department should enhance its current building data collection methods utilized by

    emergency operations and integrate high hazard risk identification with Fire Prevention records.Pre-fire tactical preplanning should be considered in all areas of the city. Inspection records

    should be interchangeable between divisions within the department. Identification and visiting

    target hazards that have multiple violations will give primary response companies knowledge

    that may impact interior firefighting tactics and strategy. This policy should be developed

    utilizing the standards presented in NFPA 1620, Standard on Pre-Incident Planning,as a

    reference.

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    Closing

    It is hard for the written word to capture the true event which transpired that horrible evening in

    October, 2015. It is the hope of this Investigation Team that this report will be utilized as a

    beginning step in a process that ensures that this type of tragedy does not repeat itself. Utilizing

    the resources within this document will assist the organizations learning process as we move our

    understanding of emergencies even further.

    No one factor led to the wall collapse that ultimately took the lives of FAO Leggio and

    Firefighter Mesh. However, it is comprehended departmentally that the enhanced knowledge of

    fire behavior as well as the development of situational awareness skills will provide improved

    organizational understanding of risk.

    The Kansas City Missouri Fire Department performs hundreds of emergency scene operations

    every single day with skill and precision. Let it be recognized that on the night of October 12,

    2015, at 2608 Independence Avenue, hundreds of tasks and operations were performed

    honorably, correctly, and without flaw, both before the collapse and after. In this recognition, let

    us also have the humility and resolve to evaluate ourselves fairly. We owe it to each other. We

    owe it to John and Larry. This investigation is an attempt to fulfill this obligation.

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    References

    Alexandria Virginia Fire Department. (2012). Line of Duty Death Investigative Report:Medic

    II Joshua A. Weissman.

    Houston Fire Department. (2013). Firefighter Fatality Investigation.

    International Association of Fire Chiefs. (2010). Officer Development Handbook. Alexandria,

    VA: Author.

    Kansas City Fire Department. (2014). Strategic Plan. Available atwww.kcmo.gov/fire

    National Fire Protection Association. NFPA 1021: Standard for Fire Officer Professional

    Qualifications. Quincy, MA: Author.

    National Fire Protection Association. NFPA1026: Standard for Incident Management

    Personnel Qualifications. Quincy, MA: Author.

    National Fire Protection Association. NFPA1500: Standard on Fire Department Occupational

    Health and Safety Program. Quincy, MA: Author.

    National Fire Protection Association. NFPA1521: Standard for Fire Department Safety Officer

    Professional Qualifications. Quincy, MA: Author.

    National Fire Protection Association. NFPA1561: Standard on Emergency Service Incident

    Management System and Command Safety. Quincy, MA: Author.

    National Fire Protection Association. NFPA 1620: Standard for Pre-Incident Planning.

    Quincy, MA: Author.

    Shappell, S. A, & Weigmann, D. A. (2000). The Human Factors Analysis and Classification

    System-HFACS. Office of Aviation Medicine. Washington DC: US Department of

    Transportation.

    http://www.kcmo.gov/firehttp://www.kcmo.gov/firehttp://www.kcmo.gov/firehttp://www.kcmo.gov/fire
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    Glossary of Terms

    AAR: is a structured review or de-brief process for analyzing what happened, why it happened,

    and how it can be done better by the participants and those responsible for the project or event.

    After-action reviews in the formal sense were originally developed by the U.S. Army although

    less structured de-briefs after events have existed since time immemorial.

    Advanced Life Support (ALS): A level of care provided by pre-hospital emergency medical

    services. Advanced life support consists of invasive life-saving procedures including the

    placement of advanced airway adjuncts, intravenous infusions, manual defibrillation,

    electrocardiogram interpretation, and much more.

    ALS Pumper:The KCFD suppression apparatus that is primarily responsible for providing

    advanced medical care at any emergency medical incident. This apparatus is staffed full time

    with a licensed paramedic and works closely with the EMS crews on the ambulances in

    providing advanced medical care. The staffing reflects the staffing of a pumper.

    ATF: Alcohol Tobacco and Firearms; the abbreviated acronym for the federal agency organized

    under the Department of Justice.

    Basic Life Support (BLS): A level of medical care provided by pre-hospital emergency medical

    services. Basic life support consists of essential, non-invasive life-saving procedures including

    CPR, bleeding control, splinting broken bones, artificial ventilation, and basic airway

    management.

    Battalion: The formal designation used by KCFD to divide Kansas City Missouri into

    geographical areas or primary responsibility. KCFD currently operates 7 battalions.

    BLS Pumper: The KCFD suppression apparatus that is primarily responsible for providing

    immediate basic life support for patients at emergency medical scenes until a crew with a higher

    level of medical training can arrive and provide ALS care at an emergency medical scene. The

    staffing reflects the staffing of a pumper.

    Bureaus: The formal designation used by KCFD to designate specialized areas of responsibility

    within the department. KCFD currently operates with 8 bureaus.

    Car: The informal designation used by KCFD to designate the Battalion Chiefs vehicle.

    Centrally Monitored Fire Alarm Systems: a company that provides services to monitor burglar,

    fire and residential alarm systems.

    Command Board: A visual aid used by the fire service to provide incident commanders a better

    awareness of the objectives at an emergency scene.

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    Communications Center (Dispatch): Dispatch personnel are responsible for the operations of the

    Communications Center in accordance with applicable protocol. Dispatch receives requests for

    all Fire Department services; dispatches the appropriate unit, and coordinates the system to

    assure readiness. Provides appropriate pre-arrival instructions to callers, and field personnel, and

    continuously monitor and apply system operations that maintain coverage and efficiency of the

    Fire System.

    Community Risk Management: the identification and prioritization of risks, followed by the

    coordinated application of resources to minimize the probability of occurrence and/or the impact

    of unfortunate events.

    Company Officer: The designation used by KCFD to describe the Captains position in the

    organization. Both terms can be used interchangeably.

    Daily Deployment: The staffing levels of KCFD equipment and personnel as provided to the city

    on a daily basis.

    Department of Defense: is an executive branch department of the federal government of the

    United States charged with coordinating and supervising all agencies and functions of the

    government concerned directly with national security and the United States Armed Forces.

    Defensive: Fire attack tactic used by KCFD by which KCFD crews extinguish a structure fire

    from the exterior of the building. Such tactic is used when the Incident Commander determines

    there is too great of a risk to perform an aggressive interior attack or search and rescue

    operations.

    Division Group Supervisor: The Supervisor is responsible for the implementation of the assignedportion of the Incident Action Plan (IAP), assignment of resources within the Division/Group,

    and reporting on the progress of control operations and status of resources within the

    Division/Group.

    Dynamic ALS Shift:The KCFD medical apparatus that works on a 10 hour rotating shift

    consisting of a paramedic and EMT.

    Emergency Medical Services (EMS): type of emergency service dedicated to providing out-of-

    hospital acute medical care and/or transport to definitive care, to patients with illnesses and

    injuries which the patient, or the medical practitioner, believes constitute a medical emergency.

    The use of the term emergency medical services may solely refer to the re-hospital element of

    the care or be part of an integrated system of care, including the main care provider, such as a

    hospital.

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    Emergency Medical Technician (EMT): EMT personnel are responsible for patient care at the

    BLS level according to patient care modalities in accordance with all applicable federal, state

    and local laws, regulations, statutes and protocols. All EMT personnel shall comply with and

    perform patient care based strictly upon the policies set forth by the Emergency Physicians

    Advisory Board (EPAB) and the Medical Director.

    FAO: The designation used by KCFD for the member whos primary daily responsibility is to

    operate the suppression apparatus.

    Firefighter: The designation used by KCFD for the member whos primary responsibility is to

    support suppression and EMS operations while being supervised by a company officer.

    Firefighter Fatigue: as described in the IAFF report Contributing Factors to Firefighter LODD

    injury in Metro size Fire Departments in the United States, weariness caused by exertion. It can

    describe a range of afflictions, varying from a general state of lethargy to a specific work-

    induced burning sensation within one's muscles. It can be both physical and mental. Physicalfatigue is the inability to continue functioning at the level of one's normal abilities, (Hawley,

    7:97).

    Firefighter Near Miss Reporting System: The National Firefighter Near Miss Reporting System

    was launched August 2005 at Fire Rescue International.

    Fire ground transmission: Radio communications on the fire ground.

    Fire Suppression: The physical acts of extinguishing the fire.

    Functional Command: A command organization based on fire department functions rather than

    geographic areas.

    GAG: (General Administrative Guideline)

    GOG: (General Operating Guideline)

    HazMat: KCFD division with the primary responsibility of operating and mitigating operations

    involving both known and unknown chemical hazards on emergency scenes.

    HFACS: (The Human Factors Analysis and Classification System) developed by Dr. Scott

    Shappell and Dr. Doug Wiegmann. It is a broad human error framework that was originally used

    by the US Air Force to investigate and analyze human factors aspects of aviation. The HFACS

    framework provides a tool to assist in the investigation process and target training and prevention

    efforts.

    IMS: a standardized approach to incident management developed by the Department of

    Homeland Security. Also known as NIMS-National Incident Management System.

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    IMS Form: Documents used to plan and track events and resources at an incident.

    Incident Command: a standardized approach to the command, control, and coordination of

    emergency response providing a common hierarchy within which responders from multiple

    agencies can be effective.

    Incident Safety Officer: is a member of the "Command Team". This person works directly under

    and with the incident commander (IC) to help manage the risks that our members take at

    emergencies.

    Incipient stage: 29 CFR 1910.155(c)(26) defines "incipient stage fire" as a fire which is in the

    initial or beginning stage and which can controlled or extinguished by portable fire extinguishers,

    class II standpipe or small hose systems without the need for protective clothing or breathing

    apparatus.

    KSAs: an acronym that stands for Knowledge, Skills, and Abilities. A detailed list of the

    qualifications, i.e., the Knowledge, Skills, and Abilities, that a person needs to perform a specific

    job.

    May Day:An emergency radio message used by a lost, trapped, or injured firefighter, or any

    other KCFD personnel reporting the knowledge of a lost, trapped, or injured member of KCFD.

    Reference KCFD GOG 11-2.

    National Institute for Occupational Safety and Health (NIOSH): The National Institute for

    Occupational Safety and Health (NIOSH) is the federal agency responsible for conducting

    research and making recommendations for the prevention of work-related injury and illness.

    NIOSH conducts independent investigations of firefighter line of duty deaths.

    NFPA 1500:National Fire Protection Association Standard on Fire Department Occupational

    Safety and Health Program.

    NFPA 1561: National Fire Protection Association Standard on Emergency Services Incident

    Management System

    NIMS: a systematic, proactive approach to guide departments and agencies at all levels of

    government, nongovernmental organizations, and the private sector to work together seamlessly

    and manage incidents involving all threats and hazardsregardless of cause, size, location, or

    complexityin order to reduce loss of life, property and harm to the environment.

    PAR: Personal Accountability Report is a communication, either by radio or face to face,

    between on-scene personnel and the Incident Commander or their designee. A roll call (PAR) of

    on-scene personnel shall be completed immediately upon orders of the Incident Commander or

    other officer operating within the command structure fire.

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    Paramedic (MEDIC): Pre-hospital personnel responsible for all patient care (ALS as well as

    BLS) according to patient care modalities in accordance with all applicable federal, state and

    local laws, regulations, statutes and protocols. All Paramedic personnel shall comply with and

    perform patient care based strictly upon the policies set forth by the Emergency Physicians

    Advisory Board (EPAB) and the Medical Director

    Pumper: The KCFD suppression apparatus that is primarily responsible for attacking and

    extinguishing a fire. KCFD pumpers supply water to other pumpers engaged in fire attack. They

    supply water to fire protection systems and standpipes as well as supplying water to master

    stream appliances like those found on truck companies. KCFD staffs all pumpers with 4

    personnel that consist of a Captain, a Fire Apparatus Operator (FAO) and two firefighters

    Radio Traffic: Verbal communications broadcast over the KCFD radio system.

    Rapid Intervention Team (RIT): a team of four firefighters dedicated solely to the search and

    rescue of other firefighters in distress.

    Rescue Vehicle: See Technical Rescue

    Run Report:the prepared account of a particular event, happening, or incident. The term run

    report is synonymous with and used interchangeably with the term incident report. Utilizing the

    National Fire Incident Reporting System (NFIRS) standard, the run report is the method by

    which fire departments uniformly report to the U.S. Fire Administration (USFA) on the full

    range of their activities, from fire to Emergency Medical Services (EMS) to equipment involved

    in the response.

    SCBA:Self-Contained Breathing Apparatus

    Sectors: BranchA supervisory level above division, group, or sector, designed to provide span

    of control at a high level. A branch is usually applied to the operations or logistics sections and is

    usually identified by a Roman numeral or functional name.

    Static ALS Ambulance:The KCFD medical apparatus that works on a 24 hour rotating shift

    consisting of a paramedic and EMT that primarily operates out of one of the KCFD fire station.

    Strategic Plan: an organizational management activity that is used to set priorities, focus energy

    and resources, strengthen operations, ensure that employees and other stakeholders are working

    toward common goals, establish agreement around intended outcomes/results, and assess andadjust the organization's direction in response to a changing environment.

    Technical Rescue: The KCFD suppression apparatus that is primarily responsible for Forcible

    entry, ventilation, utility control, salvage, and overhaul at the fire scene. KCFD operates the

    heavy rescue version of the rescue company. Th