journal fever 8 wendell
TRANSCRIPT
Journal Fever 8Green rocks!
Review Outline
① Journal distribution
② Methodology distribution
③ Theory collection
④ 3 Interesting paper review
⑤ Possible future research
Journal distribution
Journ
al of M
arketing R
esearc
h
Academy o
f Man
agement J
ournal
Journ
al of A
dverti
sing R
esearc
h
Journ
al of M
arketing
Journ
al of S
ervice
Researc
h0123456
Reported Journals
Journals
• 5-year impact factor(~2011)
3.978
5.608
1.575
7.039 4.138
Methodology distribution
Experi
ment
Econometr
ic Model
Structu
ral Eq
uation M
odel
Hierarc
hical L
inear M
odel
Meta-an
alysis
Logis
tic Reg
ressio
n
Documen
ting
Online D
ata Fl
ow Analysis
Comfirmato
ry Fa
ctor A
nalysis
MANOVA0
0.5
1
1.5
2
2.5
3
3.5
Count
Theory collection
1. Price elasticity
2. Prospect theory
3. Ethical leadership
4. Escalation of commitment
5. Ego awareness
6. Social context
7. Social undermining
8. Social identification
9. Social cognition
10.Self-efficacy / other-
efficacy
11.Self-justification
12.Self-identity
13.Flow theory
14.Reference price theory
Topic collection
1. Self-service technology
2. Service participation
3. Comparative evaluation to
brands and copycats
4. Endowment effect (physical
and online)
5. Escalation of commitment
6. Media: owned, paid, earned
7. Leadership within
organization
8. Market demand drivers
9. Organizational identity and
collective memory
10. Social undermining behavior
within organization
• Article:– When High-Similarity Copycats Lose and
Moderate-Similarity Copycats Gain: The Impact of Comparative Evaluation
• Key words:– copycats, similarity, comparative
evaluation, trademark infringement
• Methodology:– Experiments
• Settings:– Electronic survey (Used a set of designed brand
images)– Copycats evaluation
• Leader brand absent or present situation• Comparative or non-comparative situation
Interesting paper review(1/3)
• Results:– In the leader brand
absent condition, high-
similarity brand will be
evaluated more positively
than the low- and moderate-
similarity brands.
– In the leader brand
present condition, moderate
brand will be evaluated more
positively.
– High-similarity copycats are
evaluated more negatively
rather than more positively
when evaluation is
comparative.
Interesting paper review(1/3)
Interesting paper review(2/3)
• Article:– Do Customers and Employees Enjoy
Service Participation? Synergistic Effects of Self- and Other-Efficacy
• Key words:– customer participation, value co-creation,
participation enjoyment, self-efficacy, other-efficacy, financial services
• Methodology:– Confirmatory factor analysis
• Settings:– Customer-employee dyads– Questionnaires
Interesting paper review(2/3)
• Results:– Self and other-efficacy moderate
enjoyment in service participation for both customers and employees.
Interesting paper review(3/3)
• Article:– Only If It Is Convenient: Understanding
How Convenience Influences Self-Service Technology Evaluation
• Key words:– Self-service technology, convenience, need
for interaction, speed, accuracy, exploration
• Methodology:– MANOVA, Confirmatory Factor Analysis
• Settings:– online survey to SST users and non-users
Interesting paper review(3/3)
• Results:– Speed, Accuracy and Exploration show
importance in the SSTs quality evaluation.– What makes customers need less human
interaction?• For SST users, satisfaction is the only influence.• For SST non-users, trust is the only influence.
Possible future research
• No further researches supported
① When doesn’t hospitality work in service
process?..SF
② Does endowment effect/ escalation of
commitment affect consumer’s decision-
making in online auction?
③ Weighting feedbacks on facebook
fanpage from positive and negative
perspectives.
Thanks god. It is over.