JOSEPH SKIFF172 East Clay Avenue, Roselle Park, NJ 07204

Cell. (908) 295-5784 jskiff@verizon.net http://www.linkedin.com/in/josephskiff

MANAGER / ANALYST – SALES & OPERATIONS PLANNING / SALES SUPPORTDeveloping & Implementing Policies and Procedures to Drive the Planning and Support of Sales

Activities Sales Forecasting and Trend Analysis Management Reporting Revenue Assurance Financial Analysis Budget Management KPI Administration Sales Pipeline Analysis Sales Compensation Tracking Sales Support

SYNOPSIS OF SIGNIFICANT ACHIEVEMENT Proactive co-recipient of an International Carrier Services and Sales “Excellence in Teamwork” award recognized for

driving a project to implement a critical rating component to the network traffic routing system, within a 6 month period, which was used worldwide by 22 business units to drive sales strategies and planning.

Commended for flexible, positive, and enthusiastic performance (Spot Award) during period of productivity challenges created by temporary and unforeseen absence of key colleagues.

Co-developed procedures to avoid $400K in lost annual revenue as well as processes to streamline the administration of key business information, to win Division Achievement Award.

Co-recipient of Quarterly MVP Award for economical and efficient handling of sales support responsibilities and fiscal acuity.

PROFESSIONAL EXPERIENCE

Metro Media-US, New York City, NY (January 2015 – Present)Sales AnalystAssigned to compile, analyze and report information pertaining to 5 Sales Teams located in 3 US locations, covering 4 Executive Sales Directors and 40+ Sales Representatives of a news media company. Provide support and analysis including daily, weekly, monthly, quarterly and annual sales status and activities reports, and implement sales forecasts and projected trend analysis and SWOT analysis to CEO, CFO, CIO and US Executive Management; create sales productivity metrics; sole responsibility for all aspects of sales commissions reporting for all levels of Sales Division from Executive Sales Directors to Sales Representatives; maintain control of CRM system; enable sales segment strategy to develop short, medium and long term goals; facilitate strategic planning for Executive Management in developing individual and team budgets, targets and plans; challenge business units on their plan execution assumptions, benchmarks and KPI; provide ad-hoc analyses for all levels of Management through individual Sales Representative inquiries.• Key financial analyst for CEO an Sales Directors - analyzing revenue against targets, and profitability by collecting, monitoring, CRM data on a month-over-month basis, across US operations• Implement, improve and evaluate sales forecast models, sales productivity metrics, and compensation metrics• Perform monthly and quarterly commissions and sales bonus reporting• Compare and analyze actual results with budgets and forecasts, providing trends and monitoring variances of KPI• Prepare monthly and quarterly bonus accruals for Finance• Distribute monthly commission reports among teams and Executive Management• Maintain historical data of measured revenues, and track monthly OPEX (COS) reporting

Metro PCS – NY, LLC, Hawthorne, NY (May 2008 – January 2015)Sales Support Coordinator, Direct Sales Operations {April 2009 – January 2015}Assigned to compile, analyze and report information pertaining to 16 retail locations and more than 175 sales representatives for phone and accessory sales (net adds, gross adds and associated projected trend analysis) on a weekly / monthly basis to senior management; perform run rate analyses for better financial planning and target assessment; create and monitor in-store security budget; track cost per gross subscriber additions and sales margins; track sales contest activity; and perform sales representative OT assessments, CRM data maintenance.• Key financial analyst for Sales Director and SVP - analyzing revenue and profitability by collecting, monitoring, and studying overall handset sales, accessories sales and rate plan attachment data on a month-over-month basis, and on a store-by-store basis• Compare and analyze actual results with zero-based budgets and forecasts, providing trends and monitoring variances of direct retail KPI• Maintain retail store security budget responsibility (2.5 mil) • Create, and track all direct retail bids/RFP’s and PO’s, and provide all vendor bill payment and support • Perform monthly, quarterly, annual fixed asset and expense accruals• Initiate all direct retail utility applications and account setups and make payment approvals, and track billing issues

• Activate, monitor and maintain ID badge system for all direct retail employees • Perform all credit card purchases and monthly account reconciliations for direct retail operations Metro PCS – NY, LLC, Hawthorne, NYAccounting Analyst, Finance & Control Operations {May 2008 – April 2009}Hired to plan, deploy and maintain systems for the control of sales and marketing, construction management, customer operations, and network operations in order to maximize revenues, reduce costs, maintain financial controls and optimize shareholder value.• Performed Bid, RFQ and RFP analyses and tracking for over 175 projects• Rectified utility tracking and payment authorization on over 200 sites• Resolved over 250 outstanding invoice investigations and authorized receiving on over 2500 line items in 6 months• Handled direct responsibility for responses to internal and external audits involving all bidding and RFP processes and results• Created process workflow documentation for all Finance Department processes and functional duties• Reported fixed asset and expense accruals, set up payment on accounts, tracked and reconciled utility expenses for over 3400 cell sites• Performed internal store audits, provided feedback and recommendations to increase procedural efficiency

AT&T International Corporation, Morristown, NJ (April 2007 - April 2008)Finance Consultant, International Billing and SettlementsAssigned to compile and analyze information originating from multiple functional areas including network data, contract information, billing history, and settlement work teams. Determined accurate carrier account positions to capture financial opportunities and prevent potential negative financial impacts.• Gathered and analyzed information collected across network, contract, billing and settlement functional work teams to determine accurate carrier account positions in order to capture financial opportunities and prevent potential financial impacts.• Exercised proper network data and revenue assurance tools to investigate, identify and correct root cause of problems, and to resolve disputes of settlement positions with adverse carriers.• Facilitated negotiations between 20 adverse carriers and Finance and Sales teams to set proper account reserves, and coordinated budget adjustments to balance sheet and G/L due to impacts of opportunities and/or exposures.

T-Systems, N.A., Inc. (T-Deutsche Telekom), Red Bank, NJ (July 2001 – May 2006)Manager, Sales Reporting Team {January 2003 – May 2006}Contributed to the development and design of weekly sales reports for executive management team used to evaluate and improve operating efficiencies and maximize sales revenues for voice, I/P, and broadband service offerings through the use of CRM tools, relational databases, and legacy reporting systems. Supported sales and operations organization of more than 300 people worldwide through the creation of user guidelines, program documentations, training sessions and user administration of Salesforce.com CRM.• Enhanced sales management organizational control through the development of weekly pipeline opportunity status reports and sales funnel analyses across all voice, broadband and I/P services sold.• Implemented sales trend analyses and forecast reports to capture information regarding revenue trends, gaps and opportunities.• Assisted departmental management-level users in navigating business concerns to identify and measure KPI criteria, and resolved user issues. • Co-managed the maintenance of timely target achievement and compensation calculation components of the base salary, bonus incentive, and sales recognition programs for 22 global sales organizations and over 100 carrier relations managers, using metrics consistent with corporate policy and procedures.

Manager, Sales Applications Support {July 2001 – January 2003}Spearheaded administrative activities associated with systems access to CRM sales reporting tools for more than 300 worldwide users. Assisted International Carrier Sales & Services Management team in identifying key performance measurement criteria, resolving user issues, and helping users navigate business concerns.• Coordinated the rollout of the route pricing software application for 22 worldwide business units within a 6 month period while serving as project co-leader.• Improved overall workflow and productivity efficiencies by enhancing order form automation for wholesale carrier-to-carrier price lists, creating user-friendly documentation of technical specifications and systems requirements, and participating in training workshops for global users.• Supported internal negotiation of service contracts and provided Tier I support during pre-startup phase of Customer Care Center by developing reports to quantify and track global network outages.• Delivered International Carrier Sales & Services specifications in response to RFI/RPP/RFQ requests.

Verizon Wireless, Inc., Bedminster, NJ (December 1999 - July 2001)Manager, Roamer Database AdministrationOversaw all roaming switch and billing database updates and on-going maintenance. Published bi-weekly industry billing and technical service update announcements distributed to partner carriers, industry clearinghouses, and network vendors. Supervised daily activities of five database administrators.• Slashed lost revenue $400K annually by synchronizing rating information in switch and billing databases with 300 carrier contracts. • Teamed with information technology support team to develop preventative steps to eliminate misdirected or misidentified data through the creation of a generic front-end application.• Performed staff evaluations, employee development, and quality assurance evaluations while maintaining performance compensation budgets.

TECHNICAL PROFICIENCIESMS Office Excel, Word, Access, Outlook, Powerpoint, Oracle Financials, FileMaker Pro 10.2, Alfabet KPI Tool, Crystal Reports X, iXTools (route pricing and service implementation tool), Infosys, DataFlash, SalesForce.com, ACT, SAGE, Business Objects, SAP, Ad Point

EDUCATIONRutgers University, Newark, NJ Bachelor of Arts in Economics (minors in Business Administration and Finance)