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    Job Analysis

    Rashmi Farkiya

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    Contents

    INTRODUCTION

    NEED FOR JOB ANALYSIS.

    APPROACHES TO JOB ANALYSIS COMPONENTS OF JOB ANALYSIS.

    USES OF JOB ANALYSIS

    SOURCES OF JOB INFORMATION

    PROCESS OF JOB ANALYSIS METHODS OF JOB ANALYSIS

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    Introduction

    JOB:

    A Job is a collectionor aggregationoftasks,

    duties and responsibilities which as a whole,is

    regarded as a regular assignmentto individual

    employees and which is differentfrom other

    assignments.

    (Dale Yoder)

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    JOB ANALYSIS:

    Job Analysis is the process ofgetting information

    about jobs specially whatthe worker does, how hegets it done, why he does it, skill, education,

    training required, relationship toother jobs,

    physical demands, environmental conditions.

    (Jones and Decothis)

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    Job Analysis is doneto identify:

    Jobtasks, duties, responsibilities to perform

    Knowledge required

    Skills required

    Abilities needed

    Provides a better understanding ofjobs which inturn can guide job-related employment decisions.

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    What is theneed for job analysis?

    Three majorfactors createtheneed for job analysis:

    statutory concerns, such as equalemployment

    opportunityresponses tobusiness competitionrecruiting and

    retaining talent

    technological changes that createnew jobs and

    renderothers obsolete

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    Job analysis has many purposes.

    One is forCareer development. Many

    organizations have systems that allow employeesto move up the ranks to higher and higher

    positions.

    Job analysis reveals the KSAO

    (Knowledge,Skills,Abilities & other personal

    characteristics required to perform a job well.)

    requirements for jobs ateach levelofthe career

    ladder.

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    Employees benefitbecausethey know whatthey

    need to doorlearntobeeligiblefor promotion.

    Organizations benefitbecausethey develop anavailable supply ofcandidates prepared for higher

    level positions.

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    Approaches to Job Analysis

    Job Oriented:

    Focuses onthetask and provides informationon

    thenatureofthetasks doneonthe job. One way toconductthis typeofjob analysis is to describethe

    tasks performed, or provide information about

    characteristics ofthetasks.

    Most jobs involve several duties; each duty is

    associated with severaltasks; each task is

    associated with several activities; and each activity

    canbebroken down into several actions.

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    This typeofjob analysis often provides a very

    long and detailed report.

    Person Oriented: Person-oriented approach focuses on worker

    characteristics.

    Provides a descriptionofthe attributes,

    characteristics, or KSAOs necessary for a person

    to perform a job successfully.

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    KSAO stands for :

    Knowledge, or what you need to know to do a

    particular job Skills, or what you are ableto doonthe job

    Abilities, orthe capability to do jobtasks orto

    learnto do jobtasks

    Other personal characteristics, which refers to

    anything elsenot covered by theotherthree and

    areneeded to perform a job well

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    Job Position

    Job position refers tothe designationofthe

    job and employee intheorganization. Jobpositionforms an important partofthe

    compensation strategy as it determines the

    levelofthe job intheorganization. For

    example managementlevelemployees receive

    greater pay scalethannon-managerial

    employees.

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    Job Description:

    Functional descriptionofa contentofa job. It is

    the descriptionof activities tobe performed in ajob, the relationship ofjob with other jobs, the

    equipment and tools involved, thenatureof

    supervision, working conditions and hazards of

    the job and soon.Contents:

    Job Title

    Location

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    Job Summary

    Duties.

    Machines, tools and equipments

    Supervision givenor received

    Working Conditions

    Hazards.

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    .

    Job Worth

    JobWorth refers toestimating the job worthiness

    i.e. how much the job contributes tothe

    organization. It is also known as jobevaluation.

    Job description is used to analyzethe job

    worthiness. It is also known as jobevaluation.

    Roles and responsibilities helps in determining the

    outcomefrom the job profile. Once it is

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    determined that how much the job is worth,

    itbecomes easy to definethe compensation

    strategy forthe position.

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    Uses of Job Analysis

    Human Resource Planning.

    Recruitment.

    Selection.

    Placement and Orientation.

    Training

    Employee Safety.Performance Feedback & Evaluations

    Job designing and Redesign.

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    Sources of Job Information

    SMEs (Subject Matter Experts)

    people who have in-depth knowledgeof

    specific job under analysis, job skills, andabilities

    Job Incumbent

    Supervisors

    Job Analyst

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    Existing job descriptions and specifications

    Training Manuals

    Other companies with similar jobs.

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    Process of Job Analysis

    The major steps involved in job analysis are asfollows:

    i. Organizational Analysisii. Selection of representative jobs for Analysis.

    iii. Collection of job analysis data.

    iv. Preparation of job description.

    v. Preparation of job specification.

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    Job Specification:

    Job Specification is a statementofthe minimum

    levels ofqualification, skills, physical and otherabilities, experience, judgement and attributesrequired for performing jobeffectively. Itspecifies the physical, psychological, personal,social, and behavioural characteristics ofthe job

    holders.

    Contents:

    Education

    Experience

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    Training

    Judgement

    Initiative Physical Effort

    Physical Skills

    Responsibilities

    Communication Skills

    EmotionalCharacteristics

    Unusual sensory demends such as sight, smell and

    hearing

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    Methods of Job Analysis

    The methods that managers can useto determineknowledge, skills and abilities for successfulperformance are as follows:

    Observation:

    A job analyst watches employees directly or reviews

    films ofworkers onthe job. This method is time

    consuming and canbe costly.Individual InterviewMethod:

    Inthis method meeting with anemployee is donetodetermine what his or her job requires.

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    Methods of Job Analysis

    Group Interview:

    This method is similarto individual interview

    method exceptthat a numberofemployees areinterviewed atthe sametime.Sample Questions:

    What are your mosttypical duties?

    How long dothey take? How do you dothem?

    Describe a typical day.

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    Methods of Job Analysis

    Structured Questionnaire:

    Inthis method employees are sent a specifically

    planned questionnaireon which they ratetasksthey perform ontheir job.

    Examples

    Management Position Description

    Questionnaire(MPDQ)PAQ

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    TechnicalConference:

    This method utilizes supervisors with wideknowledgeofthe job.

    Diary:

    This method requires theemployees todocumenttheir daily tasks and activities.

    Noone method is universally superior. Evenobtaining job informationfrom theemployeescan create a problem. Thebest results canbeachieved by combinationofthese methods.

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    Methods used to compare

    different jobs.

    Each job analysis method has its strengths

    and is appropriatefor a particular purpose.

    The JobComponents Inventory, Functional

    Job analysis, and Position Analysis

    Questionnaire are general methods that can

    be used to compare different jobs.

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    Job Component Inventory

    Was developed in Great Britain.

    Allows for simultaneous assessmentof

    job requirements and a persons KASOs.

    The degreeofcorrespondenceofthe

    lists is used to determine ifan individual

    is suited to a specific job.

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    Functional Job Analysis

    Provides a descriptionofa job and scores

    on several dimensions forthe job andpotential workers.

    FJA was used by the U.S. Departmentof

    Laborto develop the Dictionary of Occupational Titles (DOT), which contains

    a descriptionofeach jobs content and

    scores representing the complexity with

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    Which incumbents handle data, people, and

    things.The data category refers to any sort

    ofinformation.The people category refers tocoworkers, subordinates, clients, or

    customers.Thethings category refers to

    dealings with inanimateor animateobjects.

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    Position Analysis Questionnaire

    (PAQ) The PAQ is a general instrumentthat can

    be used to analyze any job. It contains 189 itemsdealing with thetask requirements orelements of

    jobs.

    Theelements canbe used to develop a KSAO

    profilefor any job, allowing comparisons of

    different jobs on a common setofKSAOs.