jklu jan 16 segmentation

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  • 8/11/2019 JKLU Jan 16 Segmentation

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    Everyone is not your customer

    Everyone need not be a customer

    It is hard to satisfy everyone

    It is easier to satisfy select customers

    It is easier to retain current customers than recruit

    new customers

    44444

    That is why customer driven

    marketing strategy is critical

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    WHY SEGMENT MARKETS?

    Segmentation: Linking Needs to Actions

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    WHY SEGMENT MARKETS?WHEN AND HOW TO SEGMENT MARKETS

    One-Size-Fits-All Mass MarketsNo Longer Exist

    One Product andMultiple Market Segments

    Multiple Products andMultiple Market Segments

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    The five key steps in segmenting andtargeting markets that link market needs to afirm

    s marketing program

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    STEPS IN SEGMENTING AND TARGETING MARKETSSTEP 1: GROUP POTENTIAL BUYERS INTO SEGMENTS

    Criteria to Use in Forming the Segments

    Simplicity and Cost-Effectiveness of Assigning

    Potential Buyers to Segments

    Potential for Increased Profit

    Similarity of Needs of Potential Buyers

    Within a Segment

    Potential of a Marketing Action to Reach

    a Segment

    Difference of Needs of Buyers Among Segments

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    Bases for Marketing Segmentation

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    Ways to Segment Consumer Markets

    Geographic Segmentation

    Demographic Segmentation

    STEPS IN SEGMENTING AND TARGETING MARKETSSTEP 1: GROUP POTENTIAL BUYERS INTO SEGMENTS

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    State Capital

    1 Andhra Pradesh Hyderabad

    2 Arunachal Pradesh Itanagar

    3 Assam Dispur

    4 Bihar Patna

    5 Chhattisgarh Raipur

    6 Goa Panaji

    7 Gujarat Gandhinagar

    8 Haryana Chandigarh

    9 Himachal Pradesh Shimla

    10 Jammu and Kashmir Srinagar (summer), Jammu (winter)

    11 Jharkhand Ranchi

    12 Karnataka Bengaluru

    13 Kerala Thiruvananthapuram

    14 Madhya Pradesh Bhopal

    15 Maharashtra Mumbai

    16 Manipur Imphal

    17 Meghalaya Shillong

    18 Mizoram Aizawl

    19 Nagaland Kohima

    20 Orissa Bhubaneswar

    21 Punjab Chandigarh

    22 Rajasthan Jaipur

    23 Sikkim Gangtok

    24 Tamil Nadu Chennai

    25 Tripura Agartala

    26 Uttar Pradesh Lucknow

    27 Uttarakhand Dehradun

    28 West Bengal Kolkata

    S.no Union Territories Capital

    1 Andaman and Nicobar Islands Port Blair

    2 Chandigarh Chandigarh

    3 Dadar and Nagar Haveli Silvassa

    4 Daman and Diu Daman

    5 Delhi Delhi

    6 Lakshadweep Kavaratti

    7 Pondicherry Pondicherry

    http://www.mapsofindia.com/andhra-pradesh/http://www.mapsofindia.com/arunachal-pradesh/http://www.mapsofindia.com/assam/http://www.mapsofindia.com/bihar/http://www.mapsofindia.com/bihar/http://www.mapsofindia.com/chhattisgarh/http://www.mapsofindia.com/haryana/http://www.mapsofindia.com/himachal-pradesh/http://www.mapsofindia.com/himachal-pradesh/http://www.mapsofindia.com/jammu-kashmir/http://www.mapsofindia.com/maharashtra/http://www.mapsofindia.com/maharashtra/http://www.mapsofindia.com/manipur/http://www.mapsofindia.com/meghalaya/http://www.mapsofindia.com/mizoram/http://www.mapsofindia.com/nagaland/http://www.mapsofindia.com/rajasthan/http://www.mapsofindia.com/sikkim/http://www.mapsofindia.com/tamilnadu/http://www.mapsofindia.com/tamilnadu/http://www.mapsofindia.com/tripura/http://www.mapsofindia.com/tripura/http://www.mapsofindia.com/uttarakhand/http://www.mapsofindia.com/west-bengal/http://www.mapsofindia.com/west-bengal/http://www.mapsofindia.com/lakshadweep/http://www.mapsofindia.com/pondicherry/http://www.mapsofindia.com/pondicherry/http://www.mapsofindia.com/lakshadweep/http://www.mapsofindia.com/west-bengal/http://www.mapsofindia.com/uttarakhand/http://www.mapsofindia.com/tripura/http://www.mapsofindia.com/tamilnadu/http://www.mapsofindia.com/sikkim/http://www.mapsofindia.com/rajasthan/http://www.mapsofindia.com/nagaland/http://www.mapsofindia.com/mizoram/http://www.mapsofindia.com/meghalaya/http://www.mapsofindia.com/manipur/http://www.mapsofindia.com/maharashtra/http://www.mapsofindia.com/jammu-kashmir/http://www.mapsofindia.com/himachal-pradesh/http://www.mapsofindia.com/haryana/http://www.mapsofindia.com/chhattisgarh/http://www.mapsofindia.com/bihar/http://www.mapsofindia.com/assam/http://www.mapsofindia.com/arunachal-pradesh/http://www.mapsofindia.com/andhra-pradesh/
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    Ways to Segment Consumer Markets

    Psychographic Segmentation social class, lifestyle, personality traits, A-I-O, etc.

    Behavioral Segmentation

    Usage Rateor

    Frequency Marketing

    80/20 Rule

    STEPS IN SEGMENTING AND TARGETING MARKETSSTEP 1: GROUP POTENTIAL BUYERS INTO SEGMENTS

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    Segmentation bases, variables, andbreakdowns for U.S. consumer markets

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    POSITIONING THE PRODUCT

    Product Positioning

    Head-to-Head Positioning

    Product Repositioning

    Two Approaches to Product Positioning

    Differentiation Positioning

    Positioning Statement Brief

    Clear

    Cogent

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    A perceptual map of the location ofbeverages in the minds of American adults

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    RE - POSITIONING THE PRODUCT

    A Perceptual Map to RepositionChocolate Milk for Adults

    Identify Important Attributes for Adult Drinks

    Discover How Customers See Chocolate Milk

    Reposition Chocolate Milk to Make It

    More Appealing to Adults

    Discover How Adults See Competing Drinks

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    The strategy American dairies are using toreposition chocolate milk to reach adults