jerman project consulting - pmo functions and competency
TRANSCRIPT
PMO FUNCTIONS & COMPETENCY CONTINUUMPRESENTED BY: KATHY JERMAN JERMAN PROJECT CONSULTING, INC. October 27, 2015
PMO FUNCTIONS
Project Mgmt. Competency
Project Mgmt. Services
Project Operations Support
▪Competency Requirements▪Education & Training▪Professional Certification▪Career Path Management
▪Policies & Procedures▪Standards▪Project Mgmt. Methodology▪Mentoring▪Process Control, Support & Improvement
▪Project Mgmt. Info System (PMIS)▪Systems & Software Mgmt.▪Resource Management▪Communications
PROJECT MANAGEMENT COMPETENCY
Project Mgmt. Competency
Project Mgmt. Services
Project Operations Support
▪Competency Requirements▪Education & Training▪Professional Certification▪Career Path Management
COMPETENCY REQUIREMENTS
Establishment of project competency requirements at all levels
Assesses individual competency and skill training needs
Determines need for external resources Develops training plan
EDUCATION AND TRAINING
Development of a comprehensive curriculum which includes such topics as: Fundamentals Advanced and specialized tools Methodology training Processes and procedures Certification preparation
Proposed audiences: PM’s, Project Team, Sponsors/Executives, & other Stakeholders
PROFESSIONAL CERTIFICATION
Recognized professional preparation Demonstrates consistency of project management
competency to Internal and external stakeholders and clients
Develops and promotes certification programs Contributes to individual career progression
CAREER PATH MANAGEMENT
Establishes a career path for project managers
Provides and documents professional advancement
Incorporates coaching
PROJECT MANAGEMENT SERVICES
Project Mgmt. Competency
Project Mgmt. Services
Project Operations Support
▪Policies & Procedures▪Standards▪Project Mgmt. Methodology▪Mentoring▪Process Control, Support & Improvement
POLICIES AND PROCEDURES
Project management methodology implementation PMO integration Project management Change management Project reporting
STANDARDS
Incorporates best practices and business standards
Establish time and status reporting standards Develop project management documentation
standards Define technology standards
PROJECT MANAGEMENT METHODOLOGY
Develop, implement, and maintain project management methodology
Evaluate project management methodology use and performance
MENTORING
Provides technical expertise Facilitates project team activities Enables evaluation of project manager and team Delivers transfer knowledge to project managers Avails project management mentoring & support to
Executives, as needed
PROCESS CONTROL, SUPPORT, AND IMPROVEMENT
Project Selection Proposal development Planning consolidation Project integration Integrated scheduling and cost control Estimating Program reporting Document control and archiving
PROCESS CONTROL, SUPPORT, AND IMPROVEMENT CON’T
Risk Management Methodology management Contract management Change management Project auditing Project recovery Process improvement
PROJECT OPERATIONS SUPPORT
Project Mgmt. Competency
Project Mgmt. Services
Project Operations Support
▪Project Mgmt. Info System (PMIS)▪Systems & Software Mgmt.▪Resource Management▪Communications
PROJECT MANAGEMENT INFORMATION SYSTEMS (PMIS)
Establish and maintain the Project Management Information System (PMIS)
Arrange and manage PMIS connectivity with other systems: Finance, HR, Procurement, Legal
Specify project management reporting requirements Establish and maintain project management database PMIS support – input and output
SYSTEMS & SOFTWARE MANAGEMENT
Ensure system and software standards are applied Acquire and provide software access Implement phone and cell, voicemail, e-mail
systems, internet access, computer capability and network connectivity
Manage internal project management software development
PMO FACILITIES
PMO workspaces Conference and meeting rooms Remote and onsite facilities Reproduction, fax, presentation equipment,
furnishings
RESOURCE MANAGEMENT
Resource management Allocation of resources Resource conflicts resolution
COMMUNICATIONS
Guidance on reporting Access to information Meeting guidelines Distribution process Metrics for performance reports Process for administrative closure
PMO COMPETENCY CONTINUUM
Center of ExcellenceProject
OfficePMO – Level 1
PMO – Level 2
PMO – Level 3
Project Oversight• One project• One project
manager
Strategic Goal Alignment• Possible
multiple projects
• Multiple projects
• VP of PM• Enterprisewid
e support staff
Process Control• Multiple
projects• Multiple
project managers
• Program manager
Process Support• Multiple
projects• Multiple
project managers
• Program manager
• Dedicated PMO support staff
Process Improvement• Multiple
projects• Multiple
project managers
• Program director• Dedicated
PMO support & technical staff
