janvic
TRANSCRIPT
CORE VALUES
MOLECO Inc. is committed to outstanding performance and the RIGHT values
are at the heart of everything we do. These are our source of inspiration as we
lead the way to a brighter future for our company and all who depend on it.
These are our values that we follow every day.
Respect
- We are open to everyone regardless of culture and values.
Integrity
- We are true to what we say.
Responsibility
- We are aiming to provide jobs for more people.
Honesty
- We are transparent in conducting business.
Trust
- We make sure that the stakeholders can count on us.
COMPANY POLICIES
Our policies define how we operate as a moral and ethical company. We
believe in ensuring openness and transparency within our operations and
relationships. To this end, we have developed policies setting out what can be
expected from us, and in return, what we expect from others.
We value the relationship we have with our employee and the success of our
business depends on every employee. Thus, the following components of our
policies were formed:
Hours of Work Policy
- Office hours are from 9:00 am until 5:00 pm
- Employees are expected to be within the company before 8:45 am
- Employees are obligated to report for each and every working schedule
on time, every time
Attendance Policy
- An employee is counted as absent if he fails to report on the scheduled
time and the absence has not been approved in advance as required by
the department
- Tardiness of employees
o An employee’s full shift is replaced by the supervisor in case of an
employee’s failure to report to work
o Unless with supervisory approval, an employee may leave work
earlier than his shift
o Employees are not allowed to take an extended meal time or
break period without approval
o A requirement for employees is to follow established guidelines for
recording their actual hours worked.
Leave of Absence Policy
- For a leave of absence to be valid, it must comply to the following:
o Authorize leave of absence from the Human Resource department
o A written request must be submitted and should include proposed
starting and ending dates for the leave period
o Personal leave of absence should not exceed 6 months for any
specific personal circumstance
Dress Code Policy
- Men should comply with:
o Long-sleeved shirt
o Tie
o Tailored sport coat
o Dress trousers (not khakis)
o Dress shoes
- Women should comply with:
o Tailored pantsuits
o Businesslike dresses
o Coordinated dressy separates worn with or without a blazer
o Conservative, closed-toed shoes
Overtime Policy
- An approval from the supervisor must be made in advance
- Employees may receive overtime pay at a rate of one and one-half times
or their regular pay for worked time in 40 hours excess per workweek
Termination Policy
- Grounds for termination include but is not limited to:
o Reporting for work under the influence of alcohol or controlled
substances
o Possession, use, sale or distribution substances within the company
o Theft in any way
o Harassment of any kind
o Creation of business documents, including resumes, and expense
reports
o Excessive absenteeism or tardiness
o Fighting on MOLECO Inc. premises
o Abuse of equipment in any kind
o Insubordination
o Gambling of any kind within MOLECO Inc. Premises
Open Door Policy
We are committed to provide the best work environment, where everyone’s
voices are heard and communication flows across all levels of the company. This
policy is implemented for a communication in an environment of trust and respect that
creates a solid foundation for growth, high performance and success.
It provides for a work environment where:
open, honest communication between managers and employees in a
day-to-day business practice
employees may seek counsel, feedback, or raise concerns within the
company
employees' input is welcome and advice is freely given
Rules of Conduct
- Employees should comply with the terms of their employment
- Employees should satisfactorily perform the instructions given for carrying out the function of
their employment
- Employees will treat guests and clients with respect at all times Never use foul words to
customers and colleagues
- Keep the workplace clean
- Bullying of individuals, in any form, is not permitted
- Employees must not behave in a way that brings or may bring the company into disrepute
- Employees will dress in a manner suitable for the workplace
- Shouting and verbal intimidation is also seen as unacceptable and will constitute gross
misconduct
- No employee will engage in a relationship (social, sexual or financial) with a client or ex-
client of the company for at least two years after their contact with the company has
ended.
- Wear a SMILE at all times!
Customer Service Policy
The employees must meet the needs of customers through professional,
courteous, and efficient service. Employees will have to:
- Treat all customers with respect and courtesy
- Listen to what customers have to say
- Personalize service to the needs and circumstances of each service user
where practical
- Always do what they say they are going to do, or update the
appropriate people promptly if things change, with proper explanation for
the change
- Respond to enquiries promptly and efficiently
- Consult customers about their service needs
VISION
- Become a dominant lending company in the Philippines
- Become a significant player in the rest of Southeast Asia
MISSION
- To provide a level of service that encompasses personal financial services
in a way that it makes a friendly and professional approach to the
stakeholders
- To increase the knowledge and ability of the stakeholders so that they
can manage and control their lives
- To create a work environment that promotes and rewards the
creativeness and growth of employees
- To acquire technology that will be utilize by the best people in the
business
- To serve as an instrument in achieving a balanced economy
GOAL
- Revenue goal
o To grow profits consistently driven by our ability to satisfy our valued
customers on their financial needs
o Assuring customer satisfaction by providing the best service
o To focus on what we can control and sustain
- Financial goal
o Retaining our conservative financial position by our quality service,
capital levels, and sound accounting policies
o TO make our customers to be financially educated and well prepared to
make financial choices
MOTIVATIONAL PROGRAM
Rewards and Recognition
- The “Employee of the Month” will be given to the most outstanding
employee. He/She will enjoy the following rewards:
o Employee of the Month Certificate
o Free two tickets for an EAT-ALL-YOU-CAN buffet at The Port,
Waterfront Hotel
o 1 pair of converse sneakers (with their desired design)
- Employees will be given certain rewards on the number of years they
have rendered in the company
o 5 years of service- employee will receive a Loyalty Award and a
one night and two days stay at The Plantation Bay
o 10 years of service – employee will receive a Veteran Award and a
three days vacation in Hongkong Disneyland
- Wall of Fame
o Top employees will be listed in the Wall of Fame with their photo
and corresponding contributions to the company.
o The supervisors will select three employees to be listed on the Wall
of Fame every week.
- The “ Employee of the Year” will be given to the one who gives big
contributions in the company
o Employee of the Year Certificate
o 10 Hours(consumable) massage at Body and Sole
o Php 5,000 cash
o One Apple iPad 3
Employee Benefits
o Php400 Transportation allowance per month
o Health Insurance, family medical assistance, and sick leave
o Free Meal for Saturday and Sunday working duties
o 1 sack of rice quarterly
o 13th Month Pay and Christmas Bonus
o Travel without worries – travel insurance and emergency assistance Safety and
Security
o Maternity leave or Paternity leave
Mothers can take 18 weeks after child birth
and fathers can take 6weeks of paid leave plus a bonus for the assistance
during their leave
o Considerable death benefit:
Stocks are immediately transferred
For life insurance payout, surviving spouse continues to get half of
employee ‘salary for the next 5 years and additional 5000 for two children.
Training and Development
Employees will have:
o An orientation about the company for three days
o A training about the overall processes in the lending business of the
company for two days
o A customer service training once every month
o Communication skills training
o A Teambuilding about “ Learning About Yourself and Others” every 6
months
o A Performance Management seminar every month
o A “Martial Arts Strategies for Stress Management” Seminar every quarter
o A department orientation every year about the policies and procedures,
and the VMG
o Conflict and stress management training at least every quarter
Leisure Activities
o Free Yoga
To help employees relax their minds and bodies after work
o Mini Gym
For those employees who want to maintain their sexy and healthy bodies
although they have job
o Team Building
For the employees to enrich their teamwork and self confidence
o Basketball Tournament
Basketball tournament is once a week to improve employees’ agility and
teamwork