JAMMU & KASHMIR E-GOVERNANCE AGENCY

(JAKEGA)

2012

Jammu and Kashmir

State Wide Area Network

[JKSWAN]

[RFP Document]

Jammu & Kashmir e Governance

Agency (JaKeGA)

C I V I L S E C R E T A R I A T J A M M U / S R I N A G A R J & K

I

Government of Jammu & Kashmir

Department of Information Technology

TENDER DOCUMENT

for

Jammu & Kashmir State Wide Area Network

TENDER DOCUMENT NO.: NIT no. 10 of JaKeGA of 2012

Dated: 30-08-2012

This tender document has been prepared in consultation with officials of various concerned

Departments by Jammu & Kashmir e-Governance Agency (JaKeGA), having its registered

office at Civil Secretariat Jammu/Srinagar.

Email: ceojakega@nic.in Website: www.jkit.nic.in

II

DISCLAMER

The information contained in this tender document or any other information given

whether orally or in documentary form by or on behalf of Government of

Jammu & Kashmir (GoJK) / Jammu & Kashmir e-Governance Agency

(JaKeGA) or any of their employees or advisers is provided to the bidders on

the terms and condition set in this document.

This document is neither an agreement and nor an offer or invitation by the GoJK

/ JaKeGA Representative to any other party. The purpose of this document is

to provide the bidders with information to assist them in formulation of

their proposal(s). This document may not be appropriate for all persons, as it is

not possible for the GoJK / JaKeGA Representatives, their employees, or

advisers to consider the investment objectives, financial situation and particular

needs of each bidder who reads or uses this document. Each applicant should

conduct its own investigation and analysis and should check the accuracy,

reliability and completeness of the information contained in this document.

The bidders are requested to obtain independent advice from appropriate

sources. The GoJK / JaKeGA Representatives, their employees and advisers

make no representation or warranty as to the accuracy, reliability or

completeness of the information contained in this document.

The GoJK / JaKeGA Representatives may, in their absolute discretion, but

without being under any obligation to do so, update or supplement the

information and this document.

III

Part I

IV

CONTENTS

Government of Jammu & Kashmir

Department of Information Technology

TENDER DOCUMENT

For

Jammu & Kashmir State Wide Area Network

I The Project.................................................................................................................... 1

I-1. Introduction....................................................................................................... 1

I-1.1 Jammu & Kashmir State .................................................................................. 1

I-1.2 Vision ............................................................................................................... 2

I-1.3 Objective .......................................................................................................... 3

I-1.4 The Project aims - ............................................................................................ 4

I-2. Brief Description of the Bidding process.......................................................... 4

I-3. Qualified Bidder................................................................................................ 5

I-4. Bid Proposal Preparation .................................................................................. 5

I-5. Contents of Tender Document .......................................................................... 5

I-6. Availability of Tender Document and Intimation to JaKeGA.......................... 5

I-7. Correspondence from JaKeGA ........................................................................ 6

I-8. Clarifications.....................................................................................................6

I-9. Amendment to Tender Document.................................................................... 6

I-10. Preparation and Submission of Bid Proposal .................................................. 7

I-10. 1. Language of the Bid Proposal.................................................................. 7

I-10. 2. Cost of Tender Document ........................................................................ 7

V

I-10. 3. Currency of Bid Proposal and Payment.................................................... 7

I-10. 4. Earnest Money Deposit (EMD) ................................................................ 7

I-10. 5. Bid Proposal Validity period .................................................................... 8

I-10. 6. Extension of Bid Proposal Validity period ............................................... 8

I-10. 7. Project Inspection and Visits .................................................................... 8

I-10. 8. Bidders’ Responsibilities .......................................................................... 9

I-10. 9. Pre-Bid Meeting...................................................................................... 10

I-10. 10. Bidder’s to follow Tender Document and Concession Agreement ..... 10

I-10. 11. Format and Signing of Bid Proposal .................................................... 11

I-10. 12. Sealing and Marking of Bid Proposal................................................... 11

I-11. Requirements for Bid Proposals submitted by Consortium ............................. 12

I-11. 1. Proposals submitted by a Consortium: ..................................................... 12

I-11. 2. Maximum number of members in consortium and their role ................... 13

I-12. Bid Proposal Due Date ..................................................................................... 13

I-13. Late Proposals ................................................................................................... 14

I-14. Modifications / Substitution / Withdrawal of Bid Proposals............................ 14

I-15. Bid Proposal Opening....................................................................................... 14

I-16. Responsiveness Criteria .................................................................................... 15

I-17. Confidentiality .................................................................................................. 16

I-18. Clarifications..................................................................................................... 16

I-19. Bid Proposal Evaluation ................................................................................... 17

I-20. Notification ....................................................................................................... 19

I-21. JaKeGA’s Right to Accept or Reject Bid Proposal........................................... 19

I-22. Acceptance of Letter of Intent (LOI) ................................................................ 20

I-23. Schedule of Bidding Process ............................................................................ 21

VI

II Contents of Bid Proposals and Criteria for Evaluation............................................. 23

II-1. Pre-Qualification Bid Proposals ......................................................................... 23

II-1.1. Contents ...................................................................................................... 23

II-1.2. Criteria for Evaluation ................................................................................ 23

II-1.3. Criteria for Evaluation In case of Consortium ........................................... 25

II-1.4. Criteria for Evaluation In case of Local IT Partner ................................... 26

II-1.5. Check list of Pre-Qualification Bid Proposals........................................... 27

II-2 Technical Bid Proposal........................................................................................... 30

II-2.1. Contents ...................................................................................................... 30

II-2.2. JKSWAN Network and Interconnectivity ................................................. 30

II- 2.2.1. Network.................................................................................................. 30

II - 2.2.2. NIC…………………………………………………………………………31

II- 2.2.3 . Standards................................................................................................31

II- 2.2.4. Network Connectivity Access................................................................32

II- 2.2.5. IP Services ............................................................................................ 34

II- 2.2.6. Network Management........................................................................... 35

II- 2.2.7. Network Security .................................................................................. 36

II- 2.2.8. Network Racks.................................................................................. 36

II- 2.2.9. Temperature control.......................................................................... 36

II- 2.2.10. Equipment List.................................................................................. 37

II-2.3. Criteria for Evaluation .............................................................................. 38

II -3 Financial Bid Proposal ......................................................................................... 52

II-3.1. Contents .................................................................................................... 52

II-3.2. Criteria for Evaluation .............................................................................. 53

II-3.3 Criteria for Evaluation………………………….………………………….54

II-3.4 Government of Jammu & Kashmir………………………………………...54

II-3.5 Asset Transfer to the Govt. Of J&K……………………………………….54

VII

Appendices........................................................................................................................55

I. Format for Intimation to Tender ........................................................................56

II. Format for Earnest Money Deposit…………………………………………..……....57

III. Covering Letter for Pre Qualification Bid Proposal..........................................60

IV. Details of Bidder ............................................................................................... 62

V. Format for Power of Attorney........................................................................... 64

VI. A) Deeds of Consortium………………………………………...…………….66

B) Format for Power of Attorney – For Consortium ........................................ 68

VII. Details of Past Experience of Bidder ................................................................. 70

VIII. Financial Capability of the Bidder ..................................................................... 72

IX. Covering Letter for Technical Bid Proposal....................................................... 73

X. Project Appreciation .......................................................................................... 74

XI. Proposed Work Plan ........................................................................................... 75

XII. A) Financial Bid Proposal…………………………………………….………114

B) Financial Bid Proposal –Appendix Statement of Pricing Deviation ……..117

C) Financial Bid Proposal –Quarterly Payment for Vertical PoP…………….119

D) Financial Bid Proposal –Quarterly Payment for Horizontal Offices. …….120

E) Financial Bid Proposal –Component-wise Pricing…………….…………..122

F) Financial Bid Proposal –OPEX Charges………………………….……….127

G) Financial Bid Proposal –Quarterly Payment for Site Preparation…………129

XIII. Litigation History……………………………………………….…...………..130

XIV. Data pertaining to ‘Vertical-Office’ Locations to be connected……...............131

XV. Details of the manpower required for running the operations…………...……139

XVI. Data pertaining to ‘Horizontal-Office’ Locations to be connected...................141

XVII. Technical Bid Proposal – Network Connectivity & Bandwidth …… 152

XVIII. Financial Bid Proposal – Network Connectivity & Bandwidth………….154 XIX. Details of Non Feasible Circuits(Total Non Feasible PoPs-TNF)….……..156

Jammu & Kashmir e-Governance Agency (JaKeGA)

(Information Technology Department, GoJK)

TENDER NOTICE

NOTICE INVITING BIDS FOR PRIVATE PARTICIPATION IN CREATION OF

JAMMU & KASHMIR STATEWIDE AREA NETWORK (JKSWAN) IN THE

STATE OF JAMMU & KASHMIR

Government of Jammu & Kashmir (GoJK) through Jammu & Kashmir e-

Governance Agency (JaKeGA) proposes to undertake the creation of a State Wide

Area Network (JKSWAN) in the State of Jammu & Kashmir by appointing private

agencies who shall establish the necessary infrastructure, undertake management of

processes and provide network connect ivi ty access in accordance with the

invitation for tender document. The bidder declared successful at the end of the bidding

process may be awarded a contract to implement the project on a build, own, operate and

transfer (BOOT) basis.

Interested parties can download the tender document from the following website::

www.jkit.nic.in

The tender document will be available at this website from 30/08/2012 to

18/10/2012(both days inclusive)

The cost of the Bid Document is Rs. 25,000/- (Rupees Twenty five thousand only)

which is non-refundable and non-adjustable and the same is to be deposited at the

time of submission of bid document in shape of a demand draft drawn on any

Scheduled Bank payable at Jammu / Srinagar. The Demand Draft shall be drawn in

favor of CEO JaKeGA, Srinagar, Jammu & Kashmir. The bid documents must be

submitted by Hand Delivery / Regd. Post/ Speed Post in sealed cover to the CEO

JaKeGA, S r i n a g a r , Jammu & Kashmir at the address indicated below on or

before 1700 hours on 18/10/2012 & will be opened as per the schedule indicated in

the instructions to the bidders in the draft tender document. Tender documents received

in incomplete shape or beyond the stipulated period shall not be entertained under any

circumstances. The authority reserves the right to accept or reject any or all tenders

without assigning any reason thereof.

Address Sd/-

CEO JaKeGA, CEO JaKeGA

Civil Secretariat, Srinagar, Jammu & Kashmir-

190001

Tel-0194-2450523, 2452269

e-mail:

ceojakega@nic.in

Volume I

Part I

1

I The Project

I-1.Introduction

I-1.1 Jammu & Kashmir State

Jammu & Kashmir state has taken a pioneer initiative by adopting the e-Governance in the

State. This initiative has been taken by the State to transform itself into a knowledge

society. The initiative will include delivery of citizen services through innovative

programmes catering both urban as well as rural people. The Government of Jammu &

Kashmir, acting through its nodal IT & e-governance department, that is, Information

Technology Department, Govt. of J&K, hereinafter, for providing better quality of citizen

services to the people of Jammu & Kashmir.

Jammu & Kashmir covers 21,01,437 sq. Kms(excluding Pakistan and China occupied

parts), with a population of approximately 77,18,700. The State has witnessed rapid

expansion of telecom networks both in the public and private sector domains in recent

years. The major telecom players in the state today include BSNL, Reliance Infocom,

Bharti Airtel, Aircel, Vodafone and Tata Indicom. Despite the rapid proliferation of telecom

communication networks in the State, the benefits of Information Technology have yet to

reach a large number of people, especially in rural areas. The telecom density in Jammu &

Kashmir is good and has come to the level of an average. However, the PC penetration rate

in the state is also extremely low. While there has been no systematic survey carried out for

estimating PC penetration, a fair assumption would be that the State has penetration rates

which are about the same as the national average(approx. 26%). The television cable

network in the State has however seen rapid progress.

2

The phenomenon of a digital divide poses several problems for developing countries all

over the world. Unless concerted steps are taken to bridge this divide the developing

countries are in danger of being left behind in the emerging digital economy. In order to

address the problem of the digital divide it is necessary to take action on three fronts.

Firstly, telecommunications infrastructure has to be put in place in order to provide

affordable bandwidth for large sections of the community. Secondly, low cost information

access appliances which are easy to learn and use by rural population have to be made

available in large numbers, to increase IT penetration rates. Thirdly, content relevant to the

lives of people needs to be developed and made available over networks. Any strategy for

bridging the digital divide will necessarily have to contend with these three essential

elements.

I-1.2 Vision

The vision of Government of Jammu & Kashmir is for the all round development of the

State of Jammu & Kashmir. The Govt. of J&K has decided to establish the State-wide

Information Technology Network referred as JKSWAN that would provide the basic

Information Technology backbone for carrying voice, data and video traffic for all

departments in the state which is necessary for effectively allowing government services to

be delivered from the states’ data centre to customer premises locations (which are the State

Head Quarters, District Headquarters, Block Headquarters, and various ministry and state

offices within pre-defined distances of their respective headquarters.). The Government of

3

Jammu & Kashmir recognizes the strategic importance of IT in improving the economy of

the state as a whole.

The Govt. of J&K has developed an IT policy that defines these key objectives:

• Access to information for all its citizens;

• Electronic Governance & Re-engineering of Government Processes by effective

deployment of Information Technology.

• Transparent, efficient, and quick decision making in government administration;

• Increased IT literacy and creation of trained manpower;

• Attracting investment in IT related industries with attractive policies; and

• Establishment of a good information and communication infrastructure.

I-1.3 Objective

The Government of Jammu & Kashmir through Jammu & Kashmir e-Governance

Agency (JaKeGA) under Information Technology Department, Govt. of J&K, is

embarking on the state-wide automation of its operations and implementing e-

Governance initiatives. Various departments of the government are in the process

of developing and implementing software applications which will be hosted by the

state data center.

Also as an imperative of the e-government master plan, the government of Jammu

& Kashmir intends to provide services on the Internet to its citizens in a secure and

controlled manner. These services must be consistently available and have the

capacity to grow, as requirements increase.

The Network will provide secure links with sufficient speed and bandwidth to

allow the exchange of information among the state departments and provide online

services to the Public, regardless of location.

The State Wide Area Network (JKSWAN) will support the framework/architecture

necessary for secure and confidential electronic transactions. The network will

support intelligent applications that monitor access to the infrastructure and if

necessary, encrypt data to ensure the safe and secure transmission of information.

The State Wide Area Network will implement platforms that promote open systems

and interoperability.

The key objectives of a State Wide Area Network are:

• To establish a state communications infrastructure to provide Government

departments in the State Of Jammu & Kashmir ability to access the applications

hosted by the state data centre.

• To provide robust communication infrastructure so that every citizen in the

state has access to government services and information when and where they

need.

4

• To move toward converged communications services (voice, data and video)

by achieving a single centralized communication infrastructure for the state.

• Avoiding unnecessary movement of vehicles, employees and documents.

• Reduction in postal, courier and public telephone expenditure.

• Prompt disaster management.

• Maintenance of law and order, quick tracking and capture of criminal and

undesirable elements.

I-1.4 The Project aims -

The project aims to provide government administrative functionality over a robust

communication backbone, including services to citizens under the Municipal

Corporations and Collectorates. Some key objectives are:

• Avoiding unnecessary movement of vehicles, employees and documents.

• Reduction in postal, courier and public telephone expenditure.

• Prompt disaster management.

• Maintenance of law and order, quick tracking and capture of criminal and

undesirable elements.

JKSWAN a core infrastructure project under ‘National E-Governance Action Plan’

is a joint venture project of Department of Electronics and Information Technology

(DeitY), GoI and Information Technology Department (ITD), GoJK.

Under JKSWAN minimum 2Mbps connectivity is to be provided up to the Block

level in the state of Jammu & Kashmir.

In this regard, Government of Jammu & Kashmir acting through the JaKeGA under

ITD, invites detailed Bid Proposals from interested parties (Bidders) in order to

select a qualified party for implementing the project as above, in accordance with

the terms and conditions of this document (hereinafter referred to as ‘Tender

Document’).

The party whose Bid Proposal is accepted by JAKEGA at the end of the bidding

process (the “Successful Bidder”) may be awarded a Concession on Build Own

Operate Transfer (BOOT) basis by JAKEGA to take up the Project. A draft of the

Concession Agreement is provided in Part III of tender document. The

Concessionaire (the “Successful Bidder”, in case the Concession is awarded to it)

shall be responsible for implementing the Project at its cost, expense and risk in

accordance with the terms and subject to the conditions laid down in the

Concession Agreement to be signed between the Successful Bidder and JAKEGA.

Available data pertaining to addresses and location details of point of presence at

State Head Quarter (SHQ), District Head Quarter (DHQ) and Block Head Quarter

(BHQ) (referred as ‘vertical offices’) in the state of Jammu & Kashmir are given at

Appendix XIV.

I-2.Brief Description of the Bidding process

Government of Jammu & Kashmir acting through its nodal agency JaKeGA

under IT Department invites detailed proposals (Pre Qualification Bid Proposal,

Technical Bid Proposal and Financial Bid Proposal, together referred to as “Bid

Proposal”) for undertaking the Project.

5

Based on the submissions made in the Bid Proposal and any other

submissions requested by JaKeGA and in line with the terms and conditions of

this Tender Document, JaKeGA may select one of the Bidders as the Successful

Bidder. The Successful Bidder would have to enter into a Concession Agreement

(provided in Part III of this Tender Document) and all other documents attendant

or ancillary thereto and carry out its responsibilities as stipulated therein.

The terms used in Tender Document and not defined herein shall have the

meaning ascribed thereto in the Concession Agreement.

I-3.Qualified Bidder

Parties intending to submit their Bid Proposals must fulfill the

conditions (Qualified Bidder) specified at Clause II.1.2.

The Bidder can be a single entity or a group of unique entities (hereinafter

referred to as Consortium), coming together to implement the Project. The term

Bidder used hereinafter would therefore apply to both the single entity as well as

Consortium, provided however that any such consortium shall not consist of more

than two entities.

I-4.Bid Proposal Preparation

The Bidder shall be responsible for all costs associated with the preparation of its

Proposal and its participation in the Tender Document process. JaKeGA

will neither be responsible nor liable in any way for such costs, regardless of

the conduct or outcome of the Tender process.

I-5.Contents of Tender Document

The Tender Document consists of following volumes and would include any

addenda issued in accordance with clause I-9 of Tender Document.

Part I Instructions To Bidders

Part II Minimum Technical Requirements

Part III Draft Concession Agreement

I-6.Availability of Tender Document and Intimation to JaKeGA

Prospective bidders intending to participate in this bidding process may download

the Tender Document from the following websites during the period

indicated in the Schedule of Bidding Process.

www.jkit.nic.in

Immediately thereafter, the prospective bidders should provide intimation to

6

JaKeGA (“Intimation to Tender”) in the format provided at ‘Appendix I’ so as

to reach the address given at Para iv of Clause I-10.9 latest by the Last date

of submission as given in the Schedule for Bidding Process. JaKeGA or its agents

and advisors shall not be responsible for incapability of the intending

bidders to download the Tender Document from the websites mentioned above

nor for non receipt of the Intimation to Tender

I-7.Correspondence from JaKeGA

Notwithstanding anything contained in this Tender Document, all correspondence

from JaKeGA shall be sent only to those bidders whose Intimation to Tender

has been received by JaKeGA in accordance Clause I-6 of Part I of this Tender

with Document.

I-8.Clarifications

A prospective Bidder requiring any clarification on the Tender Document may

notify JaKeGA in writing through post or facsimile. Bidders should send in

their queries latest by the Last Date for Receiving Queries as given in the

Schedule of Bidding Process.

Copies of JaKeGA’s response will be forwarded in accordance with Clause I-7 of

Part I of this Tender Document to bidders including a description of the enquiry

but without identifying its source.

I-9.Amendment to Tender Document

i. Uptil the deadline for submission of Bid Proposal, JaKeGA may modify

the Tender Document by issuing one or more addendums as required

ii. Any addendum thus issued shall be part of the Tender Document

and shall be communicated in writing to all bidders in accordance with

Clause I.7 of Part I of this Tender Document. Bidders shall acknowledge

receipt of each addendum in writing to JaKeGA. JaKeGA will assume

no responsibility for postal delays.

iii. To give prospective Bidders reasonable time in which to take addendum

into account in preparing their Bid Proposals, JaKeGA may, at its

sole discretion, extend the Bid Proposal Due Date.

7

I-10. Preparation and Submission of Bid Proposal

I-10. 1. Language of the Bid Proposal

The Proposal and related documents and correspondence shall be in the

English language. Supporting documents and printed literature furnished

by Bidder along with the Proposal may be in any other language provided

that they are accompanied by translations in the English language.

Supporting materials, which are not translated into English, may not be

considered. For the purpose of interpretation and evaluation of the

Bid Proposal, the English language translation shall prevail.

I-10. 2. Cost of Tender Document

The cost of the draft Bid Document is Rs. 25,000/-(Rupees Twenty

five thousand only) which is non-refundable and non-adjustable and the

same is to be deposited at the time of submission of bid document in

shape of demand draft on any Scheduled Bank payable at

Jammu/Srinagar and shall be drawn in favour of CEO JaKeGA, Srinagar,

Jammu & Kashmir.

I-10. 3. Currency of Bid Proposal and Payment

The currency for the purpose of this Tender Document shall be the Indian

National Rupees (INR). All payments shall be made in INR.

I-10. 4. Earnest Money Deposit (EMD)

i. Bid Proposals would need to be accompanied by an Earnest Money

Deposit referred hereinafter as EMD for an amount of Rs 50,00,000/-

(Rupees Fifty Lakhs only). The EMD shall be kept valid with

JaKeGA throughout the Proposal Validity Period including any

extensions in the Proposal V a l i d i t y P e r i o d a s g i v e n i n

Clauses I-10.5 and I - 1 0 . 6 respectively and further if so required by

JaKeGA. Any extension of the validity of the EMD as requested by

JaKeGA shall be provided to JaKeGA a minimum of seven calendar

days prior to the expiry of the validity of the EMD being extended.

JaKeGA reserves the right to reject the proposal submitted by any

Bidder who fails to extend the validity of the EMD in line with the

provisions of this clause.

ii. The EMD shall be in the form of an irrevocable Bank guarantee issued

by a scheduled commercial bank, nationalized Bank or State Bank of

India in favour of JaKeGA, as per the format set out in Appendix II.

iii. For the purpose of this clause, “Bank” means a scheduled commercial

bank, nationalised Bank or State Bank of India, incorporated in India

and having a branch at Srinagar

iv. The EMD of the Bidders whose Pre-Qualification Bid Proposal or

Technical Bid Proposal gets rejected will be returned within a period

8

of Thirty (30) days from the date of intimation of such rejection. The

EMD of the Bidders whose Pre-Qualification Bid Proposal and

Technical Bid Proposal are accepted but whose Financial Bid Proposal

is rejected, shall, subject to the provisions of this clause, be returned

within a period of Sixty (60) days after the Appointed Date as defined

in the Concession Agreement. The EMD submitted by the Successful

Bidder shall be released in accordance with Clause 4.1.1 of the Draft

of Concession Agreement as provided in Part III of this Tender

Document.

v. The EMD shall be forfeited in the following cases:

- If the Bidder withdraws its Proposal except as provided in

Clause I-10.6;

- If the Bidder withdraws its Proposal during the interval between the

Proposal Due Date and expiration of the Proposal Validity Period;

and

- If the Successful Bidder fails to provide the Performance

Gaurantee/Security within the stipulated time or any extension

thereof provided by JaKeGA at its sole discretion.

I-10. 5. Bid Proposal Validity period

Proposal shall remain valid for a period not less than 180 days from the

Proposal Due Date, which can be extended, if required. JaKeGA reserves

the right to reject any Proposal which does not meet this requirement.

I-10. 6. Extension of Proposal Validity period

In exceptional circumstances, prior to expiry of the original Proposal

Validity Period, JaKeGA may request the Bidders to extend the

period of validity for a specified additional period. Such request from

JaKeGA will be in writing and will clearly indicate the last date by

which the Bidders shall convey, in writing their acceptance or otherwise to

the above mentioned request of JaKeGA. Bidders who do not convey their

acceptance in writing by the last date stipulated by JaKeGA in this

regard shall be deemed to have refused JaKeGA’s request and the

Proposal submitted by such Bidders will be rejected by JaKeGA. A

Bidder may refuse the request without forfeiting its EMD, by conveying

its refusal in writing to JaKeGA within the last date stipulated by JaKeGA

in this regard. A Bidder agreeing to the request will not be allowed to

modify its Proposal but would be required to comply with Clause I-10.4

of Part I of this Tender Document in all respects. For the avoidance of

doubt, those Bidders who refuse and/or are deemed to have refused

JaKeGA’s request for extension of validity of the Proposal in

accordance with this clause, shall not be considered for selection of

Successful Bidder.

I-10. 7. Project Inspection and Visits

9

Prior to attending Pre-Bid Meeting and submission of Proposal, the

prospective Bidders are advised to, at their own cost and risk, visit and

inspect the vertical POP locations in government Offices and other offices

referred to as Horizontal offices of JaKeGA relating to the Project and

their surroundings and the neighboring areas and obtain all information

that may be necessary for preparing the Proposal. For the avoidance of

doubt, costs of visiting the sites shall be borne by the Bidder. JaKeGA

shall not be liable for such costs, regardless of conduct or the outcome of

the Bidding process.

However, JaKeGA may through its representatives allow the bidders or

their authorized representatives to visit and inspect these offices.

I-10. 8. Bidders’ Responsibilities

(a) The Bidder is expected to examine carefully the contents of all the

documents provided. Failure to comply with the requirements of Tender

Document will be at the Bidder’s own risk.

(b) It would be deemed that prior to the submission of the Proposal, the

Bidder has:

i. made a complete and careful examination of requirements and

other information set forth in this Tender Document;

ii. received all such relevant information as it has requested from

JaKeGA; and

iii. made a complete and careful examination of the various aspects of

the Project including but not limited to:

− The vertical offices or POPs and other horizontal offices of

JaKeGA relating to the Project

− Existing facilities and structures

− The conditions of the access roads and utilities in the vicinity of

the JaKeGA offices in the state of Jammu & Kashmir

− Conditions affecting transportation, access, disposal, handling

and storage of the materials.

− numbers of horizontal offices to be connected to the JKSWAN

− All other matters that might affect the Bidder’s performance

under the terms of this Tender Document and the Concession

Agreement.

(c) JaKeGA shall not be liable for any mistake or error or neglect by the

Bidder in respect of the above.

(d) Each Bidder shall submit only one (1) Proposal in response to this

Tender Document. Submission of more than one proposal by any

Bidder shall be sufficient grounds for disqualification of the Bidder

and rejection of the Proposals submitted by it.

10

I-10. 9. Pre-Bid Meeting

− To clarify and discuss issues with respect to the Project and the Tender

Document, JaKeGA shall hold Pre-Bid Proposal Meeting on the

date specified in the Schedule of Bidding Process. The details of

the meeting will be communicated separately to the Bidders in

accordance with Clause I-7 of Part I of this Tender Document.

− Prior to the Pre-Bid Meeting, the Bidders may submit in writing a list

of queries and propose deviations, if any, to the Project

requirements and/or the Concession Agreement. Bidders must

formulate their queries / proposed deviations and forward the same to

JaKeGA before Last Date for Receiving Queries as specified in the

Schedule of Bidding Process. JaKeGA may amend the Tender

Document based on inputs provided by Bidders that may be

considered acceptable in its sole discretion.

− Attendance of Bidders at the Pre-Bid Meeting is not mandatory.

However, subsequent to the meeting, JaKeGA reserves the right,

not respond to any in writing queries from Bidders.

− All correspondence/ enquiry in this regard should be submitted to the

following in writing by email / fax / post / courier:

CEO

JaKeGA,

Civil Secretariat, Srinagar

Jammu & Kashmir – 190001,

Phone/ Fax: 0194-2450523, 2452269

E-mail: ceojakega@nic.in

− No interpretation, revision, or other communication from

JaKeGA regarding this tender is valid unless made in writing and

duly signed by CEO JaKeGA, Jammu & Kashmir, Srinagar and is

published or forwarded to the bidders.

I-10. 10. Bidder’s to follow Tender Document and Concession Agreement

Bidders may note that JaKeGA will not be bound to entertain any

deviations to the Tender Document at the time of submission of the

Proposal or thereafter. The Bid Proposal to be submitted by the Bidders

will be unconditional and unqualified and the Bidders would be

deemed to have accepted the terms and conditions of the Tender

Document with all its contents including the Concession Agreement.

Any conditional Proposal shall be regarded as non-responsive and

would be liable for rejection.

11

I-10. 11. Format and Signing of Bid Proposal

i. The Bidder would provide all information as per this Tender Document.

JaKeGA reserves the right to evaluate only those Proposals that are

received in the required format, complete in all respects and in line

with the instructions contained in this Tender Document.

ii. The Proposal should be submitted in three parts (each a Part and

together Parts) as described below:

• “Part 1: Pre -Qualification Bid Proposal” which will

consist of the details specified at II.1 of this Tender Document.

• “Part 2: Technical Bid Proposal” which will consist of the

details specified at II.2 of this Tender Document.

• “Part 3: Financial B i d Proposal” which will consist of

the details specified at II.3 of this Tender Document.

iii. The Bidder shall prepare one (1) original of the document comprising

the Proposal and clearly marked as “ORIGINAL” on each page of the

document. In addition, the Bidder shall make one (1) copy of the

Proposal clearly marked as “COPY” on each page. In the event of any

discrepancy between the original and the copy, the original shall prevail.

iv. The pages and volumes of the Proposal shall be clearly numbered and

the contents of the Proposal shall be duly indexed.

v. The original and the copy of the Proposal shall be typed or printed. The

Proposal shall be signed and each page of the Proposal shall be initialed

by a person or persons duly authorized to sign on behalf of the Bidder

holding the Power of Attorney as per the format provided in Appendix V

and Appendix VI-A&B of Part I of this Tender Document.

vi. The Proposal shall contain no alterations or additions, except those to

comply with instructions issued by JaKeGA, or as necessary to correct

errors made by the Bidder, in which case such corrections shall be

initialed by the person or persons signing the Proposal.

vii. As proof of the agreement to all the condition of this tender document,

bidder shall also submit a copy of tender document duly signed on each

page by the authorized representative of bidder.

I-10. 12. Sealing and Marking of Bid Proposal

i. The Bidder shall seal each Part (Pre-Qualification Bid Proposal,

Technical Bid Proposal and Financial Bid Proposal) of the Proposal

in separate envelopes duly marking each envelope as

i.‘PRE-QUALIFICATION BID PROPOSAL’,

ii.‘TECHNICAL BID PROPOSAL’ and

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iii ‘FINANCIAL BID PROPOSAL’

as appropriate. Each envelope shall also be marked as “ORIGINAL”

or “COPY” as appropriate.

ii. The Bidder shall put the envelopes enclosing the original of the

Proposal (Pre-Qualification Bid Proposal, Technical Bid Proposal

and Financial Bid Proposal) in an inner envelope and seal the

inner envelope. The envelopes enclosing copy of the Proposal (Pre-

Qualification Bid Proposal, Technical Bid Proposal and Financial

Bid Proposal) shall be put inside another inner envelope and sealed.

These inner envelopes shall be duly marked as “ORIGINAL” or

“COPY” as appropriate. These two inner envelopes shall then be

put inside an outer envelope.

iii. The envelopes shall clearly bear the following identification:

'Bid Proposal for the JKSWAN project in

The State of Jammu & Kashmir

(Ref. no.: _____________- Tender Document dated ‘30/08/2012’)

iv. Each of the envelopes shall indicate the complete name, address,

telephone number (with city code) and facsimile number of the Bidder.

v. Each envelope shall be addressed as provided in Sub-clause (iv) of

Clause I.10.9 of Part I of the Tender Document.

vi. JaKeGA reserves the right to reject any Proposal which is not sealed

and marked as instructed above and JaKeGA will assume no

responsibility for the misplacement or premature opening of the

Proposal

I-11. Requirements for Bid Proposals submitted by Consortium

I-11. 1. Bid Proposals submitted by a Consortium:

Proposals submitted by a Consortium must fulfill the following conditions:

(a) The Consortium must be a Qualified Bidder in terms of provisions

contained in Clause II.1.3 of Tender Document;

(b) The Proposal shall contain the required information for each of the

members of the Consortium;

(c) One of the members of the Consortium shall be nominated and

authorized, by the other member of the Consortium, as being in charge

(Lead Member) and this authorization shall be supported by a Power

of Attorney, in the format specified in Appendix VI-B, in favour of the

Lead Member duly signed by the authorized signatories of the other

Consortium Member;

(d) Members of the Consortium shall submit the deed to form a

consortium for the purpose of submitting the Proposal which shall,

13

inter alia, convey the intent to enter into the Concession Agreement

and subsequently carry out all the responsibilities of the Successful

Bidder and undertake the Project as stipulated in the Concession

Agreement, in case the Concession is awarded to the Consortium. This

shall also clearly give in detail, the proposed roles and responsibilities

of each member at each stage and the proposed number of members of

the Consortium, which must be in compliance with clause I.11.2 of

this Tender Document. A copy of the Deed of Consortium in form

Appendix VI-A with original copy of the deed constituting the

consortium referred therein to be attached, need to be submitted with

the Proposal;

(e) Members of the Consortium shall be liable jointly and severally for the

execution of the Project in accordance with the terms of the

Concession Agreement and a statement to this effect shall be included

in the MoU mentioned under (c) above, as well as in the Proposal and

in the Concession Agreement; and

(f) After a bidder has been pre-qualified, the membership structure of his

consortium should not change.

(g) All witnesses and sureties shall be persons of status and probity and

their full names and addresses shall be stated below their signatures.

All signatures in the Proposal and other accompanying documents

shall be dated.

I-11. 2. Maximum number of members in consortium and their role

(a) The number of bidders in a consortium may at most be three and it has

to be an exclusive consortium. The Deed of Consortium in the form

prescribed in the Tender Document indicating which role would be

provided by which bidder must be submitted with the pre-qualification

bid.the members of the Consortium would be exclusive until expiry of

5 (five) years from the date of execution of Concession Agreement

(b) JaKeGA reserves the right to reject any bid in which it satisfy itself

that the one of the technically and financially more sound partner /

party to the Consortium may become dormant during the execution

of the project, for guaranteeing and ensuring active participation of

all the resources till the completion of the project and compliances of

all the contract without causing unforeseen adverse situation to take

place detrimental to the project. Further it is the responsibility

of the individual member of Consortium to satisfy JaKeGA on the

importance of their role in the project until expiry of 5 (five) years from

the date of execution of Concession Agreement.

I-12. Bid Proposal Due Date

Proposal should be submitted before 1700 hours Indian Standard Time (IST), on

the Proposal Due Date, as stated in the Schedule of Bidding Process, at the

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address provided in para (iv) of Clause I.10.9 of Part I of the Tender Document, in

the manner and form as detailed in the Tender Document. Proposals submitted by

either facsimile transmission or telex will not be accepted.

JaKeGA may, in exceptional circumstances and at its sole discretion, extend the

Proposal Due Date by issuing an Addendum in accordance with Clause I.9.

I-13. Late Proposals

Any Proposal received after the time stipulated in Clause I.12 will not be

accepted by JaKeGA.

I-14. Modifications / Substitution / Withdrawal of Proposals

I-14. 1. A Bidder may modify, substitute, or withdraw its Proposal after

submission, provided that written notice of the modification,

substitution, or withdrawal is received by JaKeGA by the Proposal Due

Date. No Proposal shall be modified, substituted, or withdrawn by the

Bidder after the Proposal Due Date.

I-14. 2. The modification, substitution, or withdrawal notice shall be prepared in

duplicate and each page of the notice shall be marked as “ORIGINAL” or

“COPY” as appropriate. Each copy of the notice shall be sealed, marked,

and delivered in accordance with Clause I.10.12, with the envelope being

additionally marked “MODIFICATION”, "SUBSTITUTION” or

“WITHDRAWAL” as appropriate.

I-14. 3. Withdrawal of a Proposal during the Proposal Validity Period would result

in forfeiture of the EMD.

I-15. Bid Proposal Opening

I-15.1. Proposals for which an acceptable notice of withdrawal has been

submitted pursuant to Clause I.14 shall not be opened. However, the

names of such Parties will be announced in the meeting held for opening

of Proposal.

I-15.2. JaKeGA will first open the envelope containing Pre-Qualification

Proposal in the presence of Bidders or their designated representatives

who are present. The time and venue of the same shall be intimated by

JaKeGA. The Bidders representatives who are present shall sign a

register evidencing their attendance.

I-15.3. JaKeGA after opening first envelope will confirm whether the Bidders

have furnished the EMD in the form as prescribed in this Tender

Document. The Technical and Financial Bid Proposals of the Bidders, who

have not furnished EMD in the form as prescribed in this document, shall

not be opened and such Bid Proposals shall be rejected. The Technical

Bid Proposal and Financial Bid Proposal of such Bidders shall be

15

returned to them in an unopened condition by Registered AD Post.

However, the names of such Parties will be announced in the

meeting held for opening of Pre Qualification Bid Proposals.

I-15.4. The Technical Bid Proposals of only Qualified Bidders shall be opened on

the date of opening of Technical Bid Proposal as per the Schedule of

Bidding Process. Such Bidders shall be informed accordingly by

JaKeGA, giving them reasonable time to depute their authorized

representatives for attending the meeting to be held for opening of

Technical Bid Proposal.

I-15.5. The Financial Bid Proposals of only those Qualified Bidders, whose

Technical Bid Proposals are accepted by JaKeGA shall be opened on the

date of opening of Financial Bid Proposal as per the Schedule of Bidding

Process. Such Bidders shall be informed by JaKeGA, giving them

reasonable time to depute their authorized representatives for attending the

meeting to be held for opening of Financial Bid Proposals.

I-15.6. The Bidder’s names, the Financial Bid Proposal and such other details as

JaKeGA may consider appropriate, will be announced at the opening

of Financial Bid Proposals.

I-15.7. JaKeGA shall prepare a record of the meeting held for each

Proposal opening, including the information disclosed to those present.

I-15.8. Proposals not opened and read out at the Proposal meeting shall not be

considered further for evaluation, irrespective of the circumstances.

I-16. Responsiveness Criteria

I-16. 1. Prior to evaluation of Bid Proposals, JaKeGA will determine whether

each Proposal is substantially responsive to the requirements of the

Tender Document. A Bid Proposal shall be considered responsive if the

Proposal:

(i ) Is received by the Proposal Due Date including any extension

thereof pursuant to Clause I.12.

(ii ) Is signed, sealed and marked in the manner specified in this

document.

(iii ) Is accompanied by the EMD in the form and manner and of the

amount as specified in this Tender Document.

(iv ) contains all the information as requested in the Tender Document.

(v ) contains information in formats same as those specified in this

Tender Document.

(vi ) mentions the Proposal Validity Period as set out in this Tender

Document.

(vii ) Provides the information in Reasonable Detail ("Reasonable

Detail" means that, but for minor deviations, the information can

be reviewed and evaluated by JaKeGA without communication

16

with the Bidder). JaKeGA reserves the right to determine

whether the information has been provided in Reasonable Detail.

(viii ) there are no significant inconsistencies between the Proposal and

the supporting documents.

(ix ) no material changes are proposed by the Bidder to the Draft

Concession Agreement

I-16. 2. Proposal submitted by the Bidders shall be unconditional and

unqualified and the Bidders would be deemed to have accepted the terms

and conditions of the Tender Document including all amendments thereto

made in accordance with Clause I.9 of this Tender Document, with all its

contents including the Draft Concession Agreement. Any conditional

Proposal shall be regarded as non-responsive and would be summarily

rejected.

I-16. 3. A Proposal that is substantially responsive (Substantially Responsive

Proposal) is one that conforms to the preceding requirements without

material deviation or reservation. A material deviation or reservation is

one:

− which affects in any substantial way the scope, quality, or

performance of the Project, or

− which limits in any substantial way, inconsistent with the Tender

Document, rights of JaKeGA or the obligations of the Bidder

under the Concession Agreement, or

− which, when rectified, or otherwise, would affect unfairly the

competitive position of other Bidders presenting Substantially

Responsive Proposals.

I-16. 4. JaKeGA reserves the right to reject any Proposal which is non-

responsive and no request for alteration, modification, substitution or

withdrawal shall be entertained by JaKeGA in respect of such Proposals.

I-17. Confidentiality

Information relating to examination, clarification, evaluation, and

recommendation for the Bidders shall not be disclosed to any person not

officially concerned with the process. JaKeGA will treat all information

submitted as part of Proposal in confidence and would require all those

who have access to such material to treat the same in confidence.

JaKeGA will not divulge any such information unless it is ordered to do

so by any authority that has the power under law to require its disclosure.

I-18. Clarifications

To assist in the process of evaluation of Proposals, JaKeGA may, at its

sole discretion, seek clarification in writing from any bidder regarding

17

any minor deviation which may not attract the provisions of the clause I-

16.3 and may not impact the estimated cost of the project by more than

0.1% approximately. Under this provision of clarification the bidder

may be allowed, at the sole discretion of the JaKeGA, to alter or amend

its bid / its proposal / any component of the same, without any

implication/impact on financials already quoted in its financial bid. The

request for clarification and the response shall be in writing or by

facsimile but no substantive change in the Proposal would be permitted.

JaKeGA, may, at its sole discretion, disregard any clarification provided

by the Bidder, pursuant to this clause. Failure by any bidder to

provide such additional information as requested by JaKeGA in the

stipulated format and by such time frame as indicated by JaKeGA shall

render such bidder liable for rejection at the sole discretion of JaKeGA.

I-19. Bid Proposal Evaluation

To assist in the conduct, examination, evaluation and comparison of

Proposals, JaKeGA may utilize the services of Technical/ Financial/

Legal consultant(s) and/or advisor(s). The process of evaluation of the

Proposal will be carried out in following stages as indicated in Clauses I-

19.1, I-19.2 , I-19.3 and I-19.4.

I-19. 1. Stage I - Evaluation of Pre-Qualification Bid Proposal

i. In stage I, the Pre-Qualification Bid Proposal submitted by each

Bidder, who has submitted the EMD as specified in this Tender

Document, will be opened and evaluated to determine:

− Whether the Pre-Qualification Bid Proposal submitted by the

Bidder is Substantially Responsive as per Clause I-16. Bidders,

whose Pre- Qualification Bid Proposal is not found to be

Substantially Responsive shall be rejected.

− if the Bidder is a Qualified Bidder in terms of Clause II.1 of this

Tender Document, on the basis of information provided by the

Bidders as specified in Clause II.1.1.

Proposal submitted by such Bidders who are not found to be

Qualified Bidders or whose Pre-Qualification Bid Proposals are

not found to be Substantially Responsive will be rejected.

Such Bidders shall be intimated, in writing by JaKeGA about the

rejection of their Pre-Qualification Proposal and the Technical Bid

Proposal and the Financial Bid Proposals submitted by them will

be returned to them, unopened. The EMD submitted by such

Bidders will be returned to them as per Sub-clause (iv) of Clause

I.10.4.

ii. Bidders whose Bid Proposals are not qualified pursuant to this

Clause I.19.1 of this tender document shall be so intimated in

writing by JaKeGA.

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I-19. 2. Stage-II (A) - Evaluation of Technical & Financial Bid Proposals.

i. In Stage-II, the Technical & Financial Bid Proposals submitted by the

Bidders who are found to be Qualified Bidders pursuant to Clause

I.19.1 will be evaluated.

ii. Prior to evaluating the contents of the Technical Bid

Proposal, JaKeGA would determine:

- If the Technical Bid Proposal is Substantially Responsive.

- On being found to be Substantially Responsive, such Technical

Bid Proposal, will be evaluated by JaKeGA in accordance with

clauseII.2.

iii. Bid Proposals submitted by those Qualified Bidders whose

Technical Bid Proposals are not accepted by JaKeGA or are not

found to be Substantially Responsive will be rejected. The EMD

submitted by such Bidders will be returned to them as per sub clause (iv) of

clause I.10.4.

I-19. 3. Stage-II(B) - Quality and Cost Based Selection (QCBS)

The individual bidder technical scores will be normalized as per the

formula below

Tn =Tb / Tmax * 100

Where

Tn = normalized technical score for the bidder under consideration

Tb = absolute technical score for the bidder under consideration

Tmax = maximum absolute technical score obtained by any bidder

Minimum technical score to qualify for Financial proposal evaluation is

75. No further discussion / interaction will be held with the bidder whose

proposal has been technically disqualified / rejected.

I-19. 4. Stage-III - Evaluation of Financial Bid Proposal

Financial Bid Proposals of those bidders who qualify the technical evaluation stage will only be opened. All other Financial Bid Proposals will be returned un-opened.

The Financial scores will be calculated as

Where Fn = Fmin / Fb * 100

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Fn = Normalized financial score of the bidder under

consideration Fb = Evaluated cost for the bidder under

consideration Fmin = Minimum evaluated cost for any bidder

I-19. 5. Stage-IV - Evaluation of entire proposal - Final Selection

In Stage-IV, the overall score will be calculated as follows: -

Bn = Wt * Tn + Wc* Fn

Where

Bn = overall score of bidder under consideration

Tn = normalized technical score for the bidder under

consideration Fn = Normalized financial score of the bidder under

consideration

Wt = 0.60

Wc = 0.40

Proposals will be evaluated as above and the Bidder obtaining highest

marks for his offering shall be declared as the Preferred Bidder.

I-20. Notification

JaKeGA will promptly notify the Successful Bidder by sending a ‘Letter

of Intent’ or LOI for the tendered project by facsimile (to be issued

in duplicate), confirmed by registered letter that bidder’s Proposal has

been accepted. JaKeGA shall endeavour to issue the LOI to the

Successful Bidder by the date mentioned against Issue of Letter of

Intent in the Schedule of Bidding Process.

I-21. JaKeGA’s Right to Accept or Reject Bid Proposal

I-21. 1. JaKeGA reserves the right to summarily accept or reject any or all

of the Proposals without assigning any reason and to take any measure

as it may deem fit, including annulment of the bidding process, at

any time prior to execution of the Concession Agreement, without

liability or any obligation for such acceptance, rejection or annulment.

I-21. 2. JaKeGA reserves the right to invite revised Technical and/ or revised

Financial Proposals from Bidders with or without amendment of

the Tender Document at any stage without liability or any obligation

for such invitation and without assigning any reason.

I-21. 3. JaKeGA reserves the right to ask any or all of the bidders to furnish

20

further information required by it during the bidding process. Any

such requests for further or additional information may or may not be

accompanied by any extension or change in the bidding schedule.

I-21. 4. JaKeGA reserves the right to reject any Proposal if:

− At any time, a material misrepresentation is made by bidder or

uncovered by JaKeGA or

− The Bidder does not respond promptly and thoroughly to

requests for supplemental information required for the

evaluation of the Proposal.

This would lead to disqualification of the Bidder. If such

disqualification/ rejection occurs after the Financial Bid Proposals

have been opened and the Successful Bidder gets disqualified/

rejected, JaKeGA reserves the right to, either invite the next lowest

Bidder to match the Financial Bid Proposal submitted by the

Successful Bidder; or take any such measure as may be deemed fit

at the sole discretion of JaKeGA, including annulment of the

bidding process.

I-22. Acceptance of Letter of Intent (LOI)

I-22. 1. The Successful Bidder shall accept the LOI and return the duplicate copy

of the LOI to JaKeGA, duly signed by the Authorized Signatory of the

Successful Bidder as a token of acceptance thereof, within the time frame

stipulated in the Schedule of Bidding Process.

I-22. 2. The Concession Agreement shall be executed within the time frame

specified in the Schedule of Bidding Process.

I-22. 3. Upon fulfilment of the conditions specified in Clauses I-22.1 and I-22.2,

JaKeGA will promptly notify the other Bidders that their Proposals have

been unsuccessful and their EMD will be returned within the time frame

indicated in para (iv) of Clause I-10.4.

I-22. 4. In the event the Successful Bidder does not comply with any one or more

of the conditions stipulated under Clauses I.2.2.1 and I.2.2.2 JaKeGA shall

annul the award of Concession to the Successful Bidder and forfeit the

EMD submitted by such Bidder. In such an event, JaKeGA reserves

the right to, either identify the next Successful Bidder and so on following

the procedure specified in Clause II-3.3 and pursuant to successful

negotiations declare such Bidder as the Successful Bidder; or take any

such measure as may be deemed fit at the sole discretion of JaKeGA,

including annulment of the bidding process.

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I-23. Schedule of Bidding Process

Unless revised or amended by JaKeGA the schedule of bidding

process

(Schedule of Bidding Process) shall be as under:

Event

Dates

Release/ Sale of Tender Document

30/08/2012

Last Date to Send in request for clarification on RFP

14/09/2012

Date for Pre-Bid Conference 28/09/2012

Last date for submission of Bid Proposal 18/10/2012

The schedule mentioned above is tentative and may undergo changes at the

sole discretion of JaKeGA .

22

Part II

Contents of Bid Proposal and Criteria for

Evaluation

23

II Contents of Bid Proposals and Criteria for Evaluation

II-1. Pre-Qualification Bid Proposals

II-1.1. Contents

Each bidder shall submit the Pre-Qualification Bid Proposal with the

following contents:

i. Covering Letter for Pre-Qualification Bid Proposals as per Appendix

III;

ii. EMD in form and amount specified in Appendix II as per clause I-

10.4;

iii. Details of Bidder as per the format given in Appendix IV;

iv. Power of Attorney in favour of the duly authorized signatory of the

Bidder (or of the Lead Member of the Consortium, as the case may

be), in the format given in Appendix V;

v. Copy of deed entered into amongst the members of the Consortium (if

applicable) in the format given in Appendix VI-A;

vi. A Power of Attorney in favour of the Lead Member of the

Consortium, executed by all members of the Consortium as per the

format given in Appendix VI-B. (if applicable);

vii. Details of experience of Bidder as per the format given in Appendix

VII;

viii. Financial Capability of Bidder as per the format given in Appendix

VIII.

II-1.2. Criteria for Evaluation

Bidders submitting their Proposals must fulfill the conditions specified

below in order to be a qualified bidder (Qualified Bidder):

(i). Bidder:

a. is not a loss making entity.

b. is a Information Technology & Communication company.

c. have annual turnover from system integration and/or facility

management services of min. Rs 50 Crores for the

preceding last three financial year i.e for year 2009-10, 2010-11

and 2011-12. For the year 2011-12, the CA certified Balance

Sheet will be acceptable.

d. have been contracted for at least any one of the following:

1 project of minimum 100 WAN nodes and worth of

Rupees 15 crores.

2 projects of minimum 70 WAN nodes and worth of

Rupees 10 crores

24

3 projects of minimum 50 WAN nodes and worth of Rupees

5 crores e. References (contact details, customer completion certificate,

customer satisfaction certificate etc) for these projects shall be

provided. Projects executed for bidder’s own, bidder’s group of

companies or bidder’s Joint Venture (JV) companies shall not be

considered.

f. The bidder must have completed at least one single network

involving converged services (Video, Voice, Data) with minimum

of 80 nodes.

g. The bidder (lead member of the consortium) must have had at least

500 employees on roll over each of the last three years (as on

March 31, 2010, 2011 & 2012) of which at least 100 must be

technical staff / employees on its roll.

h. The bidder shall have Quality certification from an accredited and

internationally reputed / renowned firm (viz. ISO 9001:2000 etc.)

or any other equivalent or better certifications. i. Bidder should have its own fiber optics till SHQ level.

(ii) The Bidder has obtained solvency certificate from any ‘Scheduled

Commercial Bank’, or any nationalized bank or State bank of

India and submitted indicating the bidder is worth Rs.100 Crores

and enough financial resources to execute this project. However,

Central PSU’s are exempted from solvency certificate

requirement, but should have performance bank guarantee 10% of

project cost.

(iii) The Bidder or its consortium must have a local partner having a

Registered IT company within the State of J&K.

(iv) The Bidder/Consortium Partner should have the capability to

implement projects in terms of providing of connectivity to a

geographical spread, industry experience, requisite manpower of

required qualification and experience. Bidder should have a

proven record in providing connectivity to various heterogeneous

system integration projects. Bidder should be willing to permit

JaKeGA or its representatives to visit the site of such

implementation and should be in a position to supply end user

acceptance certificates.

(v) The Bidder/Consortium Partner should have been providing

NLD/VPN/MPLS/Lease line connectivity for a period of

minimum 3 years as on 31.03.12.

(vi) The Bidder/Consortium Partner should have appropriate license

such as NLD/ISP etc of the Govt of India making them eligible

for providing bandwidth in the country. Copy of the appropriate

25

license is to be attached with the pre-qualification bid.

(vii) The Bidder/Consortium Partner should have its own fully

operational network operation centre (24X7X365) with

minimum 100 seats preferably backed by a redundant

Network operation centre.

(viii) The Bidder/Consortium Partner must have laid minimum 300

km of fiber in the state of J&K.

(ix) The Bidder/Consortium Partner must have deployed wireless

16d compliant or equivalent for a project of minimum 50

nodes anyw here in the country.

(x) The Bidder/Consortium Partner must have deployed

atleast STM 1X 2 technology bandwidth in the network in

the state of J&K.

(xi) The Bidder/Consortium Partner must have executed

commissioning of a MPLS network for central Govt/any

state Govt/PSU/organized sector during the last five years i.e

2007-08, 2008-09, 2009-10, 2010-11 and 2011-12 as per the

following:-

One order of connecting 150 nodes on MPLS network

for central Govt/any state Govt/PSU /organized sector.

(xii) The Bidder/Consortium Partner should have at least 50 nos.

of qualified manpower on its roll with proven experience on

MPLS/Lease line/wireless.

(xiii) The design/solution provided by the Bidder/Consortium

Partner for the project must be in accordance to the

policies/regulations applicable to such networks as laid

by Govt. of India or its agencies.

Documentary evidence in support of all the above mentioned

eligibility criteria should be furnished with pre qualification bid. In

addition, Bidder has to submit all the relevant agreement done with

consortium, ISP and Local Partners, if any.

Pre-Qualification Bid Proposals will be evaluated to ascertain

whether the Bidder fulfils the above mentioned conditions or not.

II-1.3. Criteria for Evaluation In case of Consortium

In case the Bidder is a Consortium, the following conditions must be

fulfilled in order for the Consortium to qualify as a Qualified Bidder: -

26

II-1.3.1. the lead member of the Consortium must fulfil the conditions

specified at para (i) of Clause II.1.2, and;

II-1.3.2. The members of the consortium has obtained solvency certificate

from any ‘Scheduled Commercial Bank’, or any nationalised bank

or State bank of India and submitted, indicating the aggregate

worth of the members of the Consortium is worth Rs.100 Crores

and enough financial resources to execute this project., and.

II-1.3.3. Provided however, that the proposals submitted by Consortiums

must also, inter-alia; fulfil the conditions specified at Clause I.11.

II-1.3.4. There should be only one prime bidder. Roles and responsibilities

of each member of the consortium should be clearly defined. The

Lead Member of the consortium should be a company registered in

India as per the Companies Act. The Lead Bidder should have

valid CST/ Service Tax Registrations.

II-1.4. Criteria for Evaluation In case of Local I.T Partner

II.1.4.1. Not a loss making company

II.1.4.2. Annual turnover of 50 Lakhs for the last three financial years

II.1.4.3. Shall be an IT company registered in J&K State not later than

01/01/2009.

II. 1.4.4. Shall have relevant experience of handling the project for the

past three financial years.

Documentary evidence in support of all the above mentioned

eligibility criteria should be furnished with pre qualification bid.

27

II-1.5. Check list of Pre-Qualification Bid Proposals

S.No. Pre- Qualification Criteria Required Details

A Is not a loss making entity - The Bidder should have been making profit for the last three years (not

applicable in case of Public Sector Undertakings)

i.e. 2009-10 to 2011-12 (PSUs / Government of India

Undertakings are exempted from this condition)

Profit and Loss Account Statement

certified by firm of

Chartered Accountants

or Statutory Auditors of

the bidder

B Is a Information Technology & Communication

company

Article of Association

of the bidder company and its Registration Papers

C The Bidder should have annual turnover from system Integration and facility management services of

minimum Rs 50 Crores for the preceding last

three financial years (from similar activities) i.e for

year 2009-10, 2010-11 and 2011-12. For the year

2010-11 the Chartered Accountant certified Balance

Sheet will be acceptable.

Audited Balance Sheet Authenticated by the

Statutory Auditor or

firm of Chartered

Accountant

D Have been contracted for at least any one of the following:

One project of minimum 100 WAN nodes and worth

of Rupees 25 crores.

Two projects of minimum 70 WAN nodes and

worth of Rupees 10 crores.

Three projects of minimum 50 WAN nodes and worth

of Rupees 5 crores

References (contract details, contact details

of customers,

completion certificate,

customer satisfaction

certificate etc) for these

projects to be provided.

E The bidder must have completed at least one single

network involving converged services (Video, Voice, Data)

with minimum of 80 nodes.

References (contact details of customers,

contract details,

completion certificate,

customer satisfaction

certificate etc) for the

project to be provided.

F The bidder (lead member of the consortium) must have had at least 100 technical employees on roll over each

of the last three years (as on March 31, 2010, 2011 &

2012).

Letter certifying the same (including

category wise break-

up)

G The Prime Bidder / consortium partner should have ISO 9001:2000 certificates and either of ISO 20000 or 10002

Attach copy of the authenticated certificate

H The Bidder has obtained solvency certificate from any Solvency certificate

28

‘Scheduled Commercial Bank’, or any nationalized bank or State bank of India and submitted indicating

that the bidder is worth Rs.100 Crores and has enough

financial resources to execute this project.

Or

The members of the consortium has obtained solvency

certificate from any ‘Scheduled Commercial Bank’, or

any nationalised bank or State bank of India and

submitted, indicating the aggregate worth of the

members of the Consortium is Rs.200 Crores and have

enough financial resources to execute this project.

from any ‘Scheduled Commercial Bank’, or

any nationalised bank or

State bank of India

indicating the same.

I The Bidder has deposited the cost of Tender Document Yes / No

J The Bidder has deposited a copy of Tender Document duly signed on each page as confirmation and

expressing acceptance of the terms and conditions of

the tender.

Yes / No

K The Bidder or its consortium must have a local IT Unit as their partner and it must be registered in the state with a minimum annual turnover of Rs 50 Lakhs and

above for the past three financial years.

Yes/No. Attach Supporting documents

(i)(Valid Legal Partnership Deed in case

of Partnership) (ii)Balance Sheets for the last three years Certified

from a Chartered Accountant. (iii) Registration

Certificate from DIC .

L The Bidder/Consortium should have been providing NLD/VPN/MPLS/Lease line connectivity for a period of minimum 3 years as on 31.03.12.

Letter certifying the same (including category wise break- up)

M The Bidder/Consortium should have appropriate license such as NLD/ISP etc of the Govt of India making them eligible for providing bandwidth in the

country

Attach copy of the authenticated certificate

N The Bidder/Consortium should have its own fully

operational network operation centre (24X7X365)

with minimum 100 seats preferably backed by a

redundant Network operation centre.

Letter certifying the

Same

O The Bidder/Consortium must have laid minimum

300 km of fiber in the state of J&K.

Letter certifying the Same

29

P The Bidder/Consortium must have deployed

wireless 16d compliant or equivalent for a

project of minimum 50 nodes anyw here in the

country.

References (contract details, contact details of customers,

completion certificate, customer satisfaction certificate etc) for these

projects to be provided.

Q The Bidder/Consortium must have deployed

atleast STM 1X 2 technology bandwidth in the

network in the state of J&K.

Letter certifying the Same

R The Bidder/Consortium must have executed

commissioning of a MPLS network for central

Govt/any state Govt/PSU/organized sector during

the last five years i.e 2007-08, 2008-09, 2009-10,

2010-11 and 2011-12 as per the following:-

One order of connecting 150 nodes on

MPLS network for central Govt/any state

Govt/PSU /organized sector.

References (contract details, contact details of

customers, completion certificate, customer satisfaction

certificate etc) for these projects to be provided.

S The Bidder/Consortium should have at least 50

nos. of qualified manpower on its roll with proven

experience on MPLS/Lease line/wireless.

Letter certifying the Same

30

II-2 Technical Bid Proposal

II-2.1. Contents

The state expects that the bidder’s proposed network will provide a data, voice and

video network connectivity and allow government services to be delivered from the

states’ data centre to customer premises locations (which are the State Head

Quarters, District Headquarters, Block Headquarters, and various ministry and

state offices within pre-defined distances of their respective headquarters.) To this

end, the state believes that the definition of “government services” and “networks

connectivity” and related concepts should be dynamic in nature by encompassing

and reflecting changes in technology, applications

and the needs of individuals. To this end, the state has

provided minimum bandwidth requirements between the data centre and the various

government premise locations requiring servicing by this tender.

The JaKeGA has set minimum requirements as to technology selection and has

attempted to present requirements in as much of a technology neutral fashion as

possible. The state anticipates that Bidder solution will incorporate the following

broad-stroke options of OFC, leased-line.

Lastly, it is important to note that the demarcation point of the network is the

government premises.

NOTE: In order to provide consistency and facilitate evaluation, bidders are

required to provide responses using the sample format, where provided below.

II-2.2. JKSWAN Network and Interconnectivity

II- 2.2.1. Network

The network is required to provide connectivity to the 2 state head quarters (SHQ),

the state’s 20 District Headquarters (DHQ), the state’s 152 block head quarters

(BHQ). Further, the network is required to connect all state and designated

government offices located within a 15Km radius of the SHQ (estimated offices list

attached), all state and other designated offices located within 10 Km of each DHQ

(estimated list of offices at DHQs not located in the SHQ attached), and all state and

other designated offices located within 5 KM of each BHQ (estimated list of offices

at BHQ not located at SHQ or at the DHQ attached).

An important qualification note on the Horizontal office locations:

- In the SHQs, one DHQ and one BHQ are co-located within the supported

area (15KM). Support as outlined above is required for the HQ locations,

however no support needs to be provisioned for the state and ministry offices

located around the DHQ and BHQ within the SHQ.

- In 20 remaining DHQs, one BHQ is located within the supported area

(10KM). Support as outlined above is required for the BHQ location, however

31

no support needs to be provided for the state and ministry offices located around

the BHQ.

The network will be IP-based and can be designed using fixed-line

technologies, or any combination thereof.

Generally, the state conceives two distinct networks:

- Vertical (Backhaul) Network

- Horizontal (Distribution) Network

The bidder is required to provide a table with the names of the vendors, bidder

contact details, relationship with vendor, and components being used with part

numbers. Bidder is required to provide specification sheets for each of the core

components of the solution design proposed.

In the event of a hybrid network solution, the bidder is required to provide a details of

the different technologies used in the distribution, including where the technologies

connect with each other.

The bidder is required to present a network design diagram identifying each POP in

the State, along with:

• Redundant paths/links if applicable;

• Bandwidth along each path/link between POP’s; and

• Each BHQ, DHQ, and SHQ supported by each POP.

The bidder is required to provide the network information requested in the table

format.

II- 2.2.2. National Informatics Center (NIC)

The network solution must provide an Ethernet gateway for

interconnectivity to the NICNET. The purpose of NIC connectivity is to afford the

state future access to applications of central government jurisdiction.

II- 2.2.3. Standards

2.2.3.1.Equipment Standards

All routers and switches should have Common Certification Criteria (CCC) and all core

passive equipment proposed by the bidder will comply with either of the ANSI or ETSI

standards. Further, the equipment vendor must be an active participant member of the

appropriate industry forum and or standards committee.

Bidder is required to provide specification/data sheet for each product in their

proposed solution. Bidders are required to provide a table of all the equipment

proposed along with the power requirements and power/current used.

Bidders are required to provide details on vendor certifications they hold

32

on the proposed equipment and or timelines and contact details of where and when

this will be obtained, if successful (use format attached)

Table 2: Vendors (Sample Format)

Name ISO

Certifications

(List)

Estimated # of Units

Being

Deployed

Active Member of

Industry

Forum(s)

Bidder Certified, if

no, is

available

Bidder not certified,

location,

school /

course,

contact, and

timeline

1. e.g.

VENDOR A Yes >10000 No Vendor A

City,

Province,

Country

Course

Number

December

16-22, 2010

2.

3.

4.

2.2.3.2. Power and Safety

The equipment has to conform to the appropriate power and safety standards

with proof of compliance. The minimum requirement for the proposed vendor of

power equipment is ISO 9001 (Quality Management). It is desired that the vendor

power equipment is certified to ISO 14001 (Environmental Management.)

Equipment must also have approvals of FCC or similar agency compliance.

II- 2.2.4. Network Connectivity and Access

2.2.4.1. Scope

This RFP calls for the deployment of infrastructure to support an IP Network

connecting the 2 SHQ’s, 20 DHQ’s, 152 BHQ's, and surrounding state

organizations and government offices in relative proximity to the respective

headquarter offices as defined in the network requirement above. The broad

stroke components required to complete the service include: Horizontal office

Premises Equipment (HPE); Horizontal Distribution Network; Vertical Backhaul

Network. The bidders’ network must incorporate the following characteristics.

2.2.4.2. Quality of Service (QoS)

Bidder’s solution is expected to provide QoS to the HPE. The equipment selected for

the network must be capable of packet prioritization and carrying multiple virtual

33

networks. The bidder proposing a Layer 2 for the backhaul/backbone and distribution

or a combination of Layer 2 and Layer 3 must clearly articulate how QoS is

implemented in their network packet transportation layer. Preference will be given to

solutions with QoS over layer 3.

The network must be capable of simultaneously carrying and prioritizing data, voice,

and video traffic.

2.2.4.3. Always On

As per the definition, the entire network is expected to be designed to work on

24X7 basis. It shall be noted that the horizontal distribution network connection is

also expected to have connectivity at all times and not require individual user

connectivity or action to secure access to the network from the horizontal office

location.

2.2.4.4. Minimum Bandwidth

The following table illustrates the minimum requirements for the

JKSWAN:

Location Bandwidth

SHQs(Between Jammu & Srinagar) 20Mbit/s

SHQ to DHQ 8Mbit/s

State offices around SHQ (15Km Radius) 2Mbit/s

State offices around DHQ (10Km Radius) 2Mbit/s

District Head Quarters to Block Head Quarters (BHQ) 4Mbit/s

State offices around BHQ (5Km Radius) 2Mbit/s

2.2.4.5. Vertical - Backhaul Bandwidth

The bidder is expected to provide a vertical - backhaul network that is capable of

supporting the horizontal - distribution networks’ bandwidth requirements at full

capacity. The bidder should attach a network diagram of the proposed backhaul

network with clearly identified points. The bidder should translate the points into

the grid below noting the total amount of bandwidth that will be dedicated to the

state provided on the link.

2.2.4.6. Horizontal - Distribution Network (Pops)

The Bidder is also expected to provide the connectivity and distribution to the

horizontal offices of the respective headquarters. It is expected that to ensure

smooth running of e-governance services of state minimum bandwidth for the

34

proposed network solution is guaranteed by the bidder.

2.2.4.7. Network Termination at Horizontal Offices

The demarcation point of the network will be the HPE. An Ethernet connection

must be provided to the office/location for distribution within the office. A switch or

firewall/switch combination will be provided as required - specifically when

existing equipment will not suffice. The bidder is expected to define any

requirements or features required by the bidders’ network.

II- 2.2.5. IP Services

2.2.5.1. Voice over IP (VoIP)

The bidder will provide an enterprise VoIP solution that is capable of supporting

minimum users based on the following breakdown:

Location Locations IP Phones Total

State Head Quarters (SHQ) 2 1 2 Horizontal offices around SHQ (15Km Radius) 20 1 20 20 District Head Quarters (DHQ) 20 1 20 Horizontal offices around 15 DHQ (10Km Radius) 200 1 200 152 Block Head Quarters (BHQ) 152 1 152 Horizontal offices around 152 BHQ (5Km Radius) 760 1 760

Location Totals Users

SHQ/DHQ/BHQ 174

Horizontal offices around SHQ/DHQ/BHQ 1000

The solution presented should be distributed throughout the network and provide

resiliency in the event of link failures. The bidder is required to provide the

maximum number of horizontal offices clients supported by the proposed solution.

This should include minimum 20% additional office support for future

requirements.

The bidder is required to provide the network topology and the design details of the

proposed solution.

2.2.5.2. Video Conferencing over IP

The bidder will provide an enterprise Video Conferencing over IP solution that is

capable of supporting a video conference room at the state head- quarters plus

support based on the following breakdown:

Location Locations Dedicated VC Total

State Head Quarters (SHQ) 2 2 2 20 District Head Quarters (DHQ) 20 2 40

Location Totals Dedicated VC

SHQ/DHQ/BHQ 42

35

The Video conferencing solution should allow the end-user to dynamically change the

frame-rates as required. The solution must be able to support a minimum of 10 visible

simultaneous video sessions.

The bidder is required to provide the maximum number of clients supported by

the proposed solution.

The bidder is required to provide the network topology and the design details of the

proposed solution.

II- 2.2.6. Network Management

2.2.6.1. Infrastructure Management

The bidder will incorporate into their proposal a network management system

(supporting SNMP) that will manage equipment on both the backhaul and the

distribution network, including the HPE equipment prior to the network demarcation

point.

2.2.6.2. Power Management

The solution should provide the ability to remotely monitor power systems via SNMP

enabled power devices.

2.2.6.3. VoIP and Video Service Management

A VoIP and Video management solution has to be considered a separate application

from the network management software. Recognizing that there are numerous

permutations that are highly vendor dependent, the following features are deemed to

be preferred:

- Fault management and health monitoring

- Software management (remote configuration) and distribution of software

upgrades

- Network VoIP quality diagnosis and performance metrics

- Pre-emptive identification and resolution of problems

Future options that should be supported in a road-map:

- Call Accounting

- Carrier bill consolidations if/when PSTN connectivity is permitted and added

36

II- 2.2.7. Network Security

2.2.7.1. Encryption

Recognition that the network is carrying state information that is sensitive. Bidder will

adequately document encryption and security features of their solution. The

identification should clearly explain the encryption and security features of the

vertical network between the data center and the POP’s, and separately the

horizontal network between the POP and the HPE.

2.2.7.2. VPN

Network security options will include VPN, bidder must clearly indicate VPN

overhead bandwidth requirements for the proposed solution.

II- 2.2.8. Port Isolation

The solution is expected to be able to provide port isolation on switches to prevent

access to the state network from locations that are resulting in a network

performance issue due to viruses or worms on infected machines beyond the

demarcation point. If the features are not available in the switches proposed, the

bidder is required to demonstrate how the locations with the problem will be isolated

and removed from the network in under

15 minutes and connectivity restored in under 30 minutes.

Bidders are reminded to provide documentation with regard to vendor specification

and datasheets, for such solutions.

II- 2.2.9. Network Racks

The bidder will provide network racks at each POP and distribution point along the

backhaul network. In the event equipment is co-located in an existing government

office, the bidder is required to provide a dedicated rack, and define the space

required for such.

II- 2.2.10. Temperature control

Bidder is required to provide a plan and the equipment to control the temperature

in each location where equipment will be installed.

II- 2.2.11. Certification

Bidder is required to provide a list of certifications the bidder has,

stipulating if belong to organisation or to employee. Bidder is also

expected to provide a list of advance certification for which he has applied

and expected to receive soon along with timeline, location of certifying

agency, and schedule of required certifications.

37

II- 2.2.12. Equipment List

The bidder is required to provide a matrix of all equipment and

infrastructure proposed in the network solution (vertical and horizontal

distribution network).

Equipment list (Sample)

Vendor

Model /

Part

Number

Description

Estimated

Number

of Units

Being

Deployed

IEEE

Compliance

Safety

EMC

SNMP

Support

1. e.g.

ABCE

2.

XY-

C6503

Abcd

Cdefgh

6503

chassis

2222

UL 1950

· EN 60950 · CSA-C22.2 no. 950

· IEC 60950 · AS/NZA 3260

· 21 CFR 1040 · EN 60825-1

· IEC 60825-1 · TS 001

FCC (CFR

47, Part

15) Class A

38

II-2.3. Criteria for Evaluation

i. Technical Proposals submitted by Qualified Bidders will be evaluated

by the Technical Evaluation Committee of JaKeGA to ascertain if it is

substantially responsive and if it satisfies the technical parameters

specified in the Concession Agreement. Given below are some of the

question for which the Bidder’s response will be evaluated

(a) Management Considerations

• Ability of the bidder to meet its schedule and budget commitments?

• Track record in meeting its commitments?

• Satisfaction levels of the bidder’s current customers, including long-

term customers?

• Does the bidder have any long-term customers?

• What are the bidder’s project-management capabilities? Does it have

expertise in all aspects of wide area networking project management

including size estimation, cost estimation, project planning, project

tracking, and project control?

• Product support by the bidder?

• Is any litigation pending against the bidder?

(b) Technical Considerations

• Bidder’s ability to rise to the technical challenges of the project?

• Technical capability of the bidder staff?

• What is the level of the bidder’s expertise in the networking area and

handling similar boot operations?

• Is the quality of the bidder’s other work for other customers

acceptable? Does the bidder have quantitative data to support its

quality claims?

• Is the quality of the bidder’s work sufficient to support future

enhancements?

(c) General Considerations

• Is the bidder financially stable? What would happen to JKSWAN

project if the bidder encountered a severe financial downturn?

• Does the bidder have the capacity to complete such a project? Is IT

Infrastructure its primary business?

• The Bidders will be asked to make a presentation to the Proposal

Evaluation Committee on the Technical Bid Proposal, the Work Plan

39

and to answer any queries. The date for making the presentations

will be as specified in Schedule of Bidding Process.

ii. The reasonableness and viability of the Technical Bid Proposal would

be ascertained based on the following factors:

- Deviations from the scope of the Project, prescribed design standards

and features, operation and maintenance requirements,

specifications and other technical parameters;

- Feasibility of Project scheduling plan and deviations from scheduled

Project completion date; and

- Any other deviation

iii. JaKeGA would have the right to review the Technical Bid Proposals

and seek clarifications where necessary.

iv. JaKeGA may ask any of the Bidders to modify the Work Plan provided

at Appendix-XII in the Proposal at any time prior to the opening of the

Financial Bid Proposal. The Work Plan as agreed between JaKeGA and

the Bidder who may subsequently be selected as the Successful Bidder

shall form a part of the Concession Agreement as one of Schedules.

II-2.3.1. Technical Bid Proposal Evaluation Matrix

Sr. No. Attribute (s) Category Points

Criteria Break down

Points

1 Organizational

Capability-

20

1.1 Network Infrastructure

Project Execution

Capabilities

4

1.1.1 Network Infrastructure projects implemented or

under implementation

(including all supply,

implementation and

Maintenance of >= 150

WAN locations,

integrating various media,

technologies, platforms)

2

1. Number of project executed such projects

3 or more such projects

1

2 such projects 0.5

Else 0

40

2. Maintaining above projects with defined SLA

in last 2 years

>1 1

1.1.2 Network Infrastructure Experience in Number of

Years – Oldest work order

executed successfully for

project same as 1.1.1

2

>=3 Years 2

2 Years 1

Else 0

1.2 Project Experience 7

1.2.1 Experience in WAN BOOT model projects with

operation at 50 locations.

(Ongoing satisfactory

operations / completed )

2 >=3 Projects

2

2 Projects 1

1 Project 0.5

Else 0

1.2.2 WAN with Converged Network (Voice, Data and

video) Implemented

3 3 or more Projects

3

2 Projects 2

1 Projects 1

Else 0

1.2.3 Network Operating Centre 2 >=2 Projects 2

Implementation for the WAN Projects (provide

evidence for same)

1 Project 1

Else 0

1.3 Manpower Strength involved in Network

related activity

2 >500 2

>300 to 500 1

>200 to 300 0.5

100 to 200 0.25

Else 0

41

1.4 Organisation Resource Base Capabilities

(Numbers and

qualifications)

4 Project Manager > 50

25 -50

else

Network Certified

Engineers

> 50

25 -50

else

Security Product

certified

Professional's

> 10

5 - 10

else

1

0.5

0

1

0.5

0

2

1

0

1.5 Track record with major

network component

provider quoted for this

projects

2

Bidder has executed or in the process of executing

one similar order from the

same group of OEMs.

1 > 10 Crores 1

>5-10Crores 0.5

Else 0

Spare Parts

Management: 1 Mark

for spare parts

management shall be

given only if the bidder

undertakes to keep 2%

spares at SHQ for the

entire period of BOOT.

1 1

42

1.6 Relevant Quality

&Project Management

Certifications-

Internationally accepted

and renowned quality

certifications (e.g. BS7799

/ ISO 9001:2000/ISO

10000 / ISO14001 /

BS15000)

1 1 > = 3 Certification

1

2 Certification 0.5

Else 0

2 Methodology / Process - 8

2.1 Proposed Implementation Plan including week wise

activities

3 Evaluation committee will

form its own

benchmark for

scoring

2.2 SLA Management 2 Evaluation committee will

form its own

benchmark for

scoring

2.3 Help Desk System Proposed

1 Evaluation committee will

form its own

benchmark for

scoring

2.4 Proposed Training Management Plan and

Change Management

Process

1 Evaluation committee will

form its own

benchmark for

scoring

2.5 Documentations Methodologies (including

report generation skills,

review process, version

control, confidentiality etc)

1 Evaluation committee will

form its own

benchmark for

scoring

3 Technical Solution

Proposed, Hardware /

software and Tools to be

deployed-

15

43

3.1 Compliance of specifications (as given in

the tender document Part-II

as Schedule of Minimum

Technical Specifications)

5 Evaluation Committee will

evaluate the

importance of

the non

complied clause

if any, except

those having

material

deviation (as

referred in the

Article I-16.3)

each non -

compliance will

be liable for

deduction of 2

points from this

score.

3.2 1 Solution

Description 10

Wide Area Networ k 5

Messaging 2

Horizontal connect LAN

ivity + 2

Security Services 2 2 Solution Scalability VSAT 4

Solution Scalability

Evaluation

committee will

form its own

benchmark for

scoring

5

4 Manpower Deployment

Quality - Core Project

team including Number

and Quality of People

proposed for operations

3 Evaluation committee will

form its own

benchmark for

scoring

5 Facility Management

Experience Number of

Facility Management

Projects along with

category type covering at

least 50 different locations.

Successfully operating or

completed

2 2

>=2 Projects 2

1 Projects 1

44

6 Financial Strength 7

6.1 Bidder’s annual turnover ( IT Infrastructure , IT

Services and FM Services)

in last financial year

2

>=Rs 300Cr 2

Rs.200-300Cr 1

Rs.100-200Cr 0.5

Else 0

6.2 Bidder has made profit after tax (PAT) in last

financial year.

However, central

PSU’s are exempted.

1 > Rs 100Cr 1

Rs 25- 100Cr 0.5

Else 0

6.3 Bidder has made profit after tax (PAT) of more

than Rs.25 Cr per

annum. However, central

PSU’s are exempted.

1 Since last 3 years

1

Since last 2 years

0.5

Else 0

6.4 Networth. However, central PSU’s are exempted from Net-worth clause.

1 > Rs. 100 Cr. 1

Rs 50 – 100 Cr. 0.5

Else 0

6.5 Source of Funding 2 Bidder raises finance through

Internal accruals

2

Bidder has readily available

funding through

tie ups with FIs,

Banks etc.

1

45

7 Presentation: The bidder will give One Hour

presentation on the

proposed JKSWAN. The

content of this presentation

should be provided in

triplicate in CDs.

Marks to be awarded by

Technical committee on

the basis of solution

offered: a. Solution meeting the

requirements

b. Clarity of the solution

offered

c. Any improvement

innovations/suggestion in the

proposed solution

The presentation should

clearly describe the

solution covering the

following-

• Solution Description

• Wide Area Network

• Messaging • Helpdesk facilities

• Horizontal connectivity

+ LAN

• Security Services

• Components Offered

• Network Components

offered

• Solution Scalability

• Project Plan and Time

Schedule

• Operations including SLA

Implementation and

Management Methodology

Proposed

• Acceptance Test Plan and

Procedures

• Training Plans

• Core Project team including

Number and Quality of

People proposed for

operations

7 Evaluation committee will

form its own

benchmark for

scoring

46

8 Experience 8.1 The bidder having

provided of

bandwidth for

commissioning of MPLS

network connecting a minimum

of

150 locations during the last five

financial years i.e 2007-

08,2008-09, 2009-10, 2010-11

and 2011-12.

6 3 projects of

minimum 150

locations

6

2 projects of

minimum 150

locations

4

1 project of

minimum 150

locations

2

9 Wireless: Bidder having deployed

wireless 16D compliant

solution

Above

4

9.1 More than 100 node 4 9.2 More than 80 less

than 100 nodes 3

9.3 More than 50 less

than 80 nodes 2

1

0 Laying of

Fibre:

Bidder having its own fiber in

the State of J&K

5

10.1

500 kms 5 10.

2 400 kms 4

10.3

300 kms 3 11

STM:

MPLS network capabilities 4

11.1

STM 4 or above 4 11.

2 STM 3 3

11.3

STM 2 2 1

2 Coverage of

Nodes:

Bidder offering connectivity as

per the RFP to the nodes

10

12.1

>90%<100% nodes 10 12.

2 >85%<90% nodes 7

47

12.

3

>80%<85% nodes 5 12.

4 >75% <80% nodes 3

1

3 9

13.1

Understanding of the

requirement of the connectivity 3

2

1

13.2

Technical solution, presentation

and redundandencies

build in the MPLS

network through which

the connectibvity is

proposed to JKSWAN

3

2

1

13.

3

Type of last mile connectivity

offered 3

2

1

48

II-2.3.2. Check list of Technical Bid Proposal

Sr. No. Attribute (s) Remarks

1 Organizational Capability-

1.1 Network Infrastructure Project

Execution Capabilities

1.1.1 Network Infrastructure projects implemented or under

implementation (including all

supply, implementation and

Maintenance of >= 150 WAN

locations, integrating various

media, technologies, platforms)

1. Number of project executed such projects

Provide a copy of satisfactory completion certificate signed by the

customer indicating the required

information

2. Maintaining above projects with defined SLA in last 2 years

Provide a copy of satisfactory completion certificate signed by the

customer indicating the required

information

1.1.2 Network Infrastructure Experience in Number of Years – Oldest work

order executed successfully for

project same as 1.1.1

Provide a copy of satisfactory completion certificate signed by the

customer indicating the required

information

1.2 Project Experience

1.2.1 Experience in WAN BOOT model projects with operation at 50

locations. (Ongoing satisfactory

operations / completed )

Provide a copy of ongoing satisfactory operation or

completion certificate signed by the

customer indicating the required

information

1.2.2 WAN with Converged Network (Voice, Data and video)

Implemented

Provide a copy of satisfactory completion certificate signed by the

customer indicating the required

information.

49

Sr. No. Attribute (s) Remarks

1.2.3 Network Operating Centre (NOC) Implementation for the WAN

Projects (provide evidence for

same)

Provide a copy of satisfactory completion certificate signed by the

customer indicating the required

information. Bidder may also

provide suitable evidence in case it

has its own NOC

1.3 Manpower Strength involved in Network related activity

A letter certifying the category wise manpower together with

testimonials / supporting document

authenticating required

qualifications of the persons

employed to be submitted as a part

of this bid

1.4 Organization Resource Base Capabilities (Numbers and

qualifications)

1.5 Track record with major

network component provider

quoted for this projects

Bidder has executed or in the process of executing one similar

order from the same group of

OEMs.

Copies of the work order and a letter from the OEM on company

letter head

Spare Parts Management: 1 Mark for spare parts

management shall be given

only if the bidder undertakes to

keep 2% spares at SHQ for the

entire period of BOOT.

Attach affidavits

1.6 Relevant Quality &Project

Management Certifications-

Internationally accepted and

renowned quality certifications

(e.g. BS7799 / ISO 9001:2000 /

ISO14001 / BS15000)

Attach attested photocopies of the Certificates

2 Methodology / Process - Provide a detail write up and project plan in MS-Project format

to help Evaluation committee to

form its own benchmark for

scoring.

2.1 Proposed Implementation Plan including week wise activities

2.2 SLA Management

2.3 Help Desk System Proposed

2.4 Proposed Training Management Plan and Change Management

50

Sr. No. Attribute (s) Remarks

Process

2.5 Documentations Methodologies (including report generation skills,

review process, version control,

confidentiality etc)

3 Technical Solution Proposed,

Hardware / software and Tools to be deployed-

3.1 Compliance of specifications (as given in the tender document Part-

II as Schedule of Minimum

Technical Specifications)

Attach a copy of Tender Vol –II with clearly indicating compliance

and non compliance along with

data sheet of the product proposed.

Evaluation Committee will

evaluate the importance of the non

complied clause if any, except

those having material deviation (as

referred in the Article I-16.3) each

non - compliance will be liable for

deduction of 2 points from this

score. Attach a report on solution

description indicating approach

towards -

3.2 1 Solution Description Wide Area Network

Messaging

Horizontal connectivity + LAN

Security Services

VSAT 2 Solution Scalability Solution Scalability

4 Manpower Deployment Quality - Core Project team including Number and Quality of People

proposed for operations

Provide a detail write up and

project plan in MS-Project format

to help Evaluation committee to

form its own benchmark for

scoring.

5 Facility Management

Experience Number of Facility

Management Projects along with

category type covering at least 50

different locations. Successfully

operating or completed

Provide a copy of satisfactory ongoing operation or completion

certificate signed by the customer

indicating the required information

51

Sr. No. Attribute (s) Remarks

6 Financial Strength

6.1 Bidder’s annual turnover ( IT Infrastructure , IT Services and

FM Services) in last financial year

Required information may be attached duly certified by bidders

Statutory Auditors of a firm of

Chartered Accountants 6.2 Bidder has made profit after tax

(PAT) in last financial year

6.3 Bidder has made profit after tax (PAT) of more than Rs.25 Cr per

annum

6.4 Net-worth

6.5 Source of Funding Attach a copy of Board of Director resolution regarding financial

arrangements for the funding of the

project worth Rs.100 Crores or

above. Detail schedule of funding

is required.

7 Presentation: The bidder will give One Hour presentation on the proposed JKSWAN. The content of this presentation should be

provided in triplicate in CDs. Marks to be awarded by Technical

committee on the basis of solution offered:

a. Solution meeting the requirements

b. Clarity of the solution offered

c. Any improvement innovations/suggestion in the proposed solution

The presentation should clearly describe the solution covering the following-

• Solution Description

• Wide Area Network

• Messaging

• Helpdesk facilities

• Horizontal connectivity/LAN

• Security Services

• Components Offered

• Network Components offered

Sr. No. Attribute (s) Remarks

• Solution Scalability

52

• Project Plan and Time Schedule

• Operations including SLA Implementation and Management Methodology Proposed

• Acceptance Test Plan and Procedures

• Training Plans

• Core Project team including Number and Quality of People proposed for operations

II -3 Financial Bid Proposal

II-3.1. Contents

In the Financial Bid Proposal the Bidder is required to quote the Service

Charges that it will be allowed to levy in respect of the following two

Specified Services rendered to the state.

- Supply and installation of network equipments and their accessories

confirming to minimum specification given herein after hereinafter

- operation and facility management of above installation in the state

as per SLA and concession agreement

The Service Charges quoted by the Bidder shall be exclusive of all the

taxes, duties and levies and shall remain firm throughout the Concession

Period. The Financial Bid Proposal shall be submitted in the format

provided at Appendix XII.

Bidder is to quote considering both i.e. basic design and deliverables.

QGR shall be calculated keeping in mind deliverables as described in the

technical Bid. Network architecture proposed have been design keeping in

mind the deliverables, bidder shall also include cost for any addition on

account of hardware/software, manpower etc. which are necessary for

meeting the deliverables and SLA conditions. Supply, Installation and

Commissioning of Equipments / Items as per the specifications given in

this tender document, Configurations and Specifications as mentioned are

the minimum and have to be provided by the successful bidder. However

successful bidder can put enhanced version of equipment after getting it

approved by JaKeGA, FREE OF COST.

Bidder will also be responsible for the Provisioning, Planning and

Commissioning of network for the user departments at various POPs.

Leased Line Service Provider for JKSWAN will be engaged directly by

53

II-3.2.

JaKeGA. Manpower deployment for the purpose of O&M as specified in

the technical Bid is the minimum requirement and anything above the

specified one has to be provided for achieving required SLA.

The payment will be done on a pro rata basis. It will depend on the number

of PoPs that are made operational. Bidder has to take in to account that

the payment will be released on Quarterly basis as per accepted QGR

rates calculated on the basis of actual quantities of installed equipments.

The payment will start only after full commissioning o f JKSWAN and

deployment of manpower as per requirement specified in hereinafter.

Amount qualified for payment will be arrived, considering SLA and will

be certified by Third Party Monitoring Agency. No payment will be

released for the services rendered by successful bidder during

commissioning of JKSWAN, however successful bidder has to provide

services expected from JKSWAN by the JaKeGA and user department

during such period.

Criteria for Evaluation

The Bidder shall quote for all costs as asked for in the financial templates.

A portion of these costs for Civil and Electrical Work at all PoPs shall be

paid upfront to the Bidder by JaKeGA.

The rest of the costs shall be paid on a quarterly basis to the Bidder. This

is termed Quarterly Guaranteed Revenue (QGR). Each type of site shall

have an associated QGR value. The Bidder shall be paid this QGR every

quarter after deducting the penalties applicable for that quarter. However,

the Bidder shall receive a minimum of 50 % of the Total QGR every

quarter. Penalties shall be applied against the remaining 50% of Total

QGR. Hence the Bidder is guaranteed a payment of 50% of Total QGR

every quarter. The Bidder’s request for payment shall be made at the end

of each quarter by invoices along with following supporting documents:

• Performance statistics

• Log of network parameters along with Service Down time

calculation and Uptime percentage.

• Any other document as asked for by JaKeGA necessary in

support of the service performance acceptable to JaKeGA.

The JaKeGA or any Third Party Agency appointed by it shall verify all

the supporting documents as prescribed and acceptable to JaKeGA. On

receipt of such invoice after verification by the Third Party Agency

and after deducting Income Tax, other taxes and any Penalties, JaKeGA

shall pay the amount within a period of 45 days. The Bidder shall

furnish all tax payment receipts to JaKeGA.

54

II-3.3. Criteria for Evaluation

The bidder is required to provide a detailed breakdown of the cost of the

proposed solution to the State in the table below. The table provides a

breakdown of costs by Vertical-backhaul, Horizontal-distribution,

Horizontal Office Premises Equipment (HPE), and services (e.g. VoIP &

video conferencing etc) separately for state funded as well as DIT funded

part of the project.

The bidder is required to clearly delineate the one time capital expenditure

of the proposed solution from ongoing operating expenses over 5 years.

The bidder is required to price out (a fixed price) the additional costs of

providing access to the state network to educations institutions, hospitals

and state and designated office locations beyond the defined network

scope per location (capital costs and operating costs) over a five year

period.

The bidder should not incorporate connectivity to these institutions or

offices into their proposal, but should provide a binding proposal that can

be exercised by the state. The solution is clearly above and beyond the

scalability options presented and should focus on costs associated with the

expansion of the backhaul network or exclusively on the distribution

network.

The proposal must clearly delineate one time capital expenditure from

ongoing operating expenses – specifically connectivity fees.

II-3.4. Government of Jammu & Kashmir

JaKeGA reserves the right at the time of award of contract to increase

or decrease the number of pops or remotes/horizontal offices at different

tiers specified in the tender without any change in unit prices or other terms

and conditions.

II-3.5. Asset Transfer to the Government of Jammu & Kashmir

The bidder is required to provide a table that clearly provides details of all

equipment that will be transferred to the State at the end of five years.

55

APPENDICES

56

Appendix I

Format for Intimation to Tender

(On the Letter head of the Bidder or Lead Member in case of a Consortium)

To Date:

The Chief Executive Officer, Jammu & Kashmir e-Governance Agency (JaKeGA)

Civil Secretariat, Srinagar –

190001, Jammu & Kashmir

Ref: Notice Inviting Tender for Jammu & Kashmir State Wide Area

Network (“the Project”)

Dear Sir,

Being duly authorized to represent and act on behalf of (name of

the Bidding company) in connection with the above mentioned Project,

the undersigned hereby confirms our intention to submit our Proposal in

response to and in accordance with the Invitation for Tender (Tender

Document) document dated 30/08/2012 issued by JaKeGA for the

above- mentioned Project.

Till submission of Proposal as per Tender Document, our address for all

correspondences in relation to the Project will be as under:

i. Name :

ii. Designation :

iii. Address :

iv. Telephone Number :

v. E-mail address :

vi. Fax Number :

Signature of Authorized Person : ---------------------------

Name of the Authorized Person : ---------------------------

Designation of Authorized Person : ---------------------------

57

Appendix II

Format of Earnest Money Deposit This Deed of Guarantee executed at _________________________

____ by _________________ (Name of the Bank) having its Head /

Registered office at and having one of its branches at

_____________ Jammu (hereinafter referred to as “the Guarantor” ) which

expression shall unless it be repugnant to the subject or context thereof

include its heirs, executors, administrators, successors and assigns;

In favour of Chief Executive Officer, Jammu & Kashmir e-Governance

Agency (JaKeGA) under Department of Information Technology,

Government of Jammu & Kashmir, Civil Secretariat, Jammu –190001,

Jammu & Kashmir, (hereinafter referred to as “JaKeGA”) which expression

shall unless it be repugnant to the subject or context thereof include its

heirs, executors, administrators, successors and assigns;

Whereas Name of the bidder Ltd., a Company /

partnership firm / proprietorship concern registered under the

(name of the relevant act/law under which

incorporated) having its registered office at

(hereinafter called “Bidder” which expression shall unless it be repugnant

to the subject or context thereof include its executors, administrators,

successors and assigns) has submitted its Proposal for award of

Concession for the project of Jammu & Kashmir State Wide Area

Network (JKSWAN) in the State of Jammu & Kashmir vide

Invitation for Tender Document dated 30/08/2012’ issued by

JaKeGA Government of Jammu & Kashmir (hereinafter

referred to as “the Project”).

Whereas in terms of the Invitation for Tender Document dated 30/08/2012

(hereinafter referred to as Tender Document) issued by JaKeGA, the

Bidder is required to furnish to JaKeGA an unconditional and

irrevocable Bank Guarantee for an amount of Rupees 50,00,00.00

(Rupees Fifty Lakhs only) as Earnest Money Deposit and the Guarantor

has at the request of the Bidder agreed to provide such Guarantee being

these presents:

Now this Deed witness that in consideration of the premises, We,

Bank hereby agree, declare, undertake and guarantee as

follows:

1. We as primary obligor hereby irrevocably, unconditionally and

without reservation guarantee the due and faithful fulfillment and

compliance of the terms and conditions of the tender by the said

Bidder and unconditionally and irrevocably undertake to pay

forthwith to JaKeGA an amount not exceeding Rs. 50,00,00.00

(Rupees Fifty Lakhs only) without any demur, reservation, recourse,

58

contest or protest and without reference to the Bidder, if the Bidder

has failed to comply with and fulfill all or any of the terms and

conditions contained in the tender. A letter from JaKeGA stating

that the Bidder is in default in the due and faithful fulfillment

and compliance with the terms and conditions contained in the

tender shall be final, conclusive and binding on the Bank, in respect

of the forfeiture of the Earnest Money Deposit and the amount

due and payable under this Guarantee.

2. This Guarantee shall remain in full force and effect for a period of 270

(two hundred and seventy) days from the ____ (Proposal Due Date)

3. Subject to clause 1 above, any claim for payment under this Guarantee

shall be in the form of a written declaration by JaKeGA.

4. We………………..Bank further agree that JaKeGA shall be the sole

judge as regards the determination as to whether the Bidder is in

default of due and faithful fulfillment and compliance of the terms and

conditions contained in the Tender and the decision of JaKeGA in

this regard shall be final and binding on us, notwithstanding

any differences between JaKeGA and the said Bidder and/or any

dispute between JaKeGA and the Bidder pending before any Court,

Tribunal, Arbitrator or any other authority.

5. JaKeGA shall have the full liberty without affecting in any way the

liability of the Bank under this Guarantee from time to time to vary

any other terms and conditions of the said Tender document or to

extend the time frame for completion of bidding process or the period

of fulfillment and compliance with the terms and conditions contained

in the said Tender document by the said Bidder or to postpone for any

time and from time to time any of the powers exercisable by it against

the said Bidder and either to enforce or forbear from enforcing any of

the terms and conditions contained in the said Tender document or the

securities available to JaKeGA and the bank shall not be released

from its liability under these presents by any exercise by JaKeGA

of the liberty with reference to the matters aforesaid or by reason of

time being given to the said Bidder or any other forbearance,

act or omission on the part of JaKeGA or any indulgence by

JaKeGA to the said Bidder or of any other matter or thing whatsoever

which under the law relating to sureties would but for this provision

have the effect of releasing the Bank from its such liability.

6. Any notice by way of request, demand or otherwise hereunder shall be

sent by courier or by registered mail to the Bank, addressed as

aforesaid.

7. We undertake to make the payment on receipt of your notice of claim

59

on us addressed to (name of Bank along with branch

address) and delivered at our above branch that shall be deemed to

have been duly authorised to receive the said notice of claim.

8. It shall not be necessary for JaKeGA to proceed against the said

Bidder before proceeding against the bank and the Guarantee

herein contained shall be enforceable against the bank,

notwithstanding any other security which JaKeGA may have

obtained or obtained from the said Bidder, shall at the time when

proceedings are taken against the bank hereunder, be outstanding or

unrealised.

9. We Bank lastly undertake not to revoke

this guarantee during its currency except with the previous express

consent of JaKeGA in writing and agree that any change in

the constitution of the Bank or the said Bidder shall not discharge

our liability hereunder.

10. The Bank declares that it has the power to issue this guarantee and the

undersigned have full powers to do so on behalf of the Bank.

Date day of 2012

Signature of the Issuing / Authority with seal

CORPORATE SEAL

For Bank

Note: A covering letter of confirmation is also to be given by the bank

along with this bank guarantee.

60

Appendix III

Covering Letter for Pre Qualification Bid Proposal

To:

The Chief Executive Officer

Jammu & Kashmir eGovernance Agency (JaKeGA), Civil

Secretariat, Srinagar – 190001,

Jammu & Kashmir

Sir,

Subject: Pre-Qualification Bid Proposal for the project ‘Jammu

& Kashmir State Wide Area Network’ (JKSWAN) in

the State of Jammu & Kashmir vide Invitation for

Tender Document dated-30/08/2012 issued by JaKeGA.

With reference to above, we hereby submit our Pre Qualification Bid

Proposal for award of Concession for the

above mentioned Project in accordance

with Tender Document. Following documents and

information are enclosed herewith, in accordance with the Tender

Document:

1. EMD in the format and of the amount specified in Tender

Document dated 30/08/2012.

2. Details of Bidder as per the format given in Appendix IV

3. Power of Attorney in favour of the duly authorized signatory of the

Bidder in the format given in Appendix V

4. Copy of MoU entered into amongst the members of the

Consortium (if applicable) Appendix VI-A

5. A Power of Attorney in favour of the Lead Member of the

Consortium, executed by all members of the Consortium as per the

format given in Appendix VI-B. (if applicable)

6. Details of experience of Bidder as per the format given in

Appendix VII.

61

7. Financial Capability of Bidder as per the format given in Appendix

VIII.

I/We confirm that the Proposal submitted herein above will remain valid

till (Proposal Validity Period).

Dated this Day of 2012.

Name of the Bidder : ---------------------------

Stamp of the Bidder : ---------------------------

Signature of Authorized Person : ---------------------------

Name of the Authorized Person : ---------------------------

Designation of Authorized Person : ---------------------------

62

Appendix IV

Details of Bidder

Following details shall be given in respect of the bidding company or each

member of the Consortium, as the case may be:

1. General

i. Name

ii. Address of the corporate headquarters and its branch

office(s), if any, in India as well as in J&K State if any..

iii. Date of incorporation and / or commencement of business.

2. Brief description, including details of main lines of business

3. Details of individual or individuals who will serve as the point of

contact / communication for JaKeGA within the Company, with

following information:

i. Name

ii. Designation

iii. Company

iv. Address

v. Telephone Number

vi. E-mail address

vii. Fax Number

4. Name, Designation, Address, Phone Numbers and Fax Number of

Authorized signatory of the Bidder:

5. Name and details of Directors/Owners of Company

i. Name of Director/Owner

ii. Age

iii. Other Directorship

63

6. Details of Ownership

i. Detailed shareholding pattern of the company,

ii. List of individual Stock Holders/Members who own 10% or more

of the stock and their interest in the Company

iii. Details of fully or partially Convertible instruments such as

preference shares, convertible or partially convertible debentures,

etc.. Details shall include the number and amount of such shares

and debentures outstanding as on the date of latest audited

financial statement, likely date and triggers for such conversions

etc.

Information submitted under this paragraph above shall be certified by the

statutory auditors of the company.

7. List of documents to be enclosed with Appendix IV:

i. Certified true copies of Memorandum of Association (MoA) and

Articles of Association (AoA) of the Company;

ii. Audited Financial Statements of the Company for the last three (3)

Financial Years.

Name:

Signature:

(Authorized Signatory of the Bidder)

64

Appendix V

Format for Power of Attorney

Dated: / /2012

POWER OF ATTORNEY

To Whomsoever It May Concern

Know all men by these presents, we (name and registered

office address of the Bidder) do hereby constitute, appoint and authorize

Mr./Ms (Name of the Person(s)), domiciled at

(Address), acting as (Designation and the name of the firm), as

Authorized Signatory and whose signature is attested below, as our

attorney, to do in our name and on our behalf, all such acts, deeds and

things necessary in connection with or incidental to our Proposal for

award of Concession for the project of Jammu & Kashmir State Wide

Area Network (JKSWAN) in the state of Jammu & Kashmir, vide

Invitation for Tender (Tender Document) Document dated

30/08/2012, issued by Government of Jammu & Kashmir, including

signing and submission of all documents and providing information

and responses to clarifications / enquiries etc. as may be required by

JaKeGA or any governmental authority, representing us in all matters

before JaKeGA, and generally dealing with JaKeGA in all matters

in connection with our Proposal for the said Project.

We hereby agree to ratify all acts, deeds and things lawfully done by our

said attorney pursuant to this Power of Attorney and that all acts, deeds

and things done by our aforesaid attorney shall and shall always be

deemed to have been done by us.

For ---------------------

(Signature)

(Name, Title and Address)

Accept

65

Notes:

(Attested signature of

Mr./Ms )

(Name, Title and Address of the Attorney)

- To be executed by the Bidder

- The mode of execution of the Power of Attorney should be in

accordance with the procedure, if any, laid down by the

applicable law and the charter documents of the executant(s)

and when it is so required the same should be under common

seal affixed in accordance with the required procedure.

- Also, wherever required, the executant(s) should submit for

verification the extract of the charter documents and documents

such as a resolution / power of attorney in favor of the Person

executing this Power of Attorney for the delegation of power

hereunder on behalf of the executant(s).

66

APPENDIX – VI-A

DEED OF CONSORTIUM

(to be provided in original as part of Pre-qualification Bid on stamp paper of value

required under law duly signed by each member of a consortium of bidders in favour of

‘lead bidder’ for the tender)

TO WHOEVER IT MAY CONCERN

Whereas we, M/s. , M/s. and M/s.

(names of members of the consortium of bidders as registered by the

relevant registering authority under the deed relating to their respective incorporation)

have formed a consortium named to compete as a single consortium for

the award of the work for which Notice Inviting Tenders (NIT) has been issued by the

CEO JaKeGA, Government of Jammu & Kashmir vide its NIT dated 30/08/2012,

M/s. as a member of the said consortium and having its

registered address as is hereby duly authorised to fully represent and act

on behalf of, and as ‘lead bidder’ of the said consortium to sign the tender bid, conduct

negotiation(s), sign agreement(s) / contract(s), incur liabilities and receive

communication(s) for, and on behalf of, the consortium, and, further, to transact all other

necessary affairs in connection with all matters related to, or arising from, with the said

NIT. We hereby confirm that we are jointly and severally liable, together with the other

member(s) of the said consortium, to the Government of Jammu & Kashmir in the

Department of Information Technology & JaKeGA for all obligations of the consortium

in respect of all matters related to, or arising from, the said NIT.

In witness whereof, we have hereunto set under our respective hands and seals this

day of , 2012.

Signing for and on

behalf of, and

under authority

from, M/s.

(name of member

of consortium)

Signing for and on

behalf of, and under

authority from, M/s.

(name of member of

consortium)

Signing for and on

behalf of, and under

authority from,

M/s.

(name of member

of consortium)

67

(Signature)

Name of signatory

(Signature)

Name of signatory

(Signature)

Name of signatory

Designation of

signatory

Designation of

signatory

Designation of

signatory

(Seal of member

of consortium for

and under whose

authorisation

signing)

Name of witness

(Seal of member of

consortium for and

under whose

authorisation signing)

Name of witness

(Seal of member of

consortium for and

under whose

authorisation

signing)

Name of witness

Signature of

witness

Signature of witness Signature of

witness

Note: Original copy of the deed constituting the consortium referred

herein to be attached hereto.

68

Appendix VI-B

Format for Power of Attorney – For Consortium

Whereas Government of Jammu & Kashmir (hereinafter referred to

as “JaKeGA”) has invited Proposals from

interested parties for award of Concession for the project of

Jammu & Kashmir State Wide Area Network (JKSWAN) in the state of

Jammu & Kashmir (hereinafter referred to as “the Project”), vide

Invitation for Tender (hereinafter referred to as Tender Document)

document dated 30/08/2012, issued by Government of Jammu &

Kashmir, and,

Whereas, we, (Name of Address of the Lead Member) and (Name of

Address of the other Member of Consortium), (hereinafter collectively

referred to as “the Consortium”), propose to submit our Proposal in

accordance with Tender Document and on being awarded the Concession,

to implement the Project in accordance with the terms and condition of the

Tender Document and other connected documents in respect of the

Project,

And whereas it is necessary under the Tender Document for the members

of the Consortium to designate one of them as the Lead Member with all

necessary power and authority to do for and on behalf of the Consortium

all acts, deeds and things, as may be necessary, in connection with the

aforesaid Project.

NOW THIS POWER OF ATTORYNEY WITNESSETH THAT:

We and (respective names of the members of the Consortium)

hereby nominate (Name of the lead member of the Consortium),

being one of the members of the Consortium, as the Lead Member of the

Consortium, and authorize ---- (Name of the Lead Member) as our

constituted attorney in our name and on our behalf, to do or execute all or

any of the acts, deeds or things necessary or incidental to the

Consortium’s Proposal for the Project, including, inter-alia,

submission of Proposal, participating in conferences, responding to

clarifications/ queries, submission of information/documents and

generally to represent the Consortium in all its dealings with JaKeGA

or any other Governmental Authority , in connection with the Project

until culmination of the process of bidding and thereafter until the

Concession Agreement is entered into with JaKeGA.

69

And we hereby agree that all acts, deeds and things lawfully done by our

said attorney, pursuant to this Power of Attorney, shall be construed as

acts, deeds and things done by us and we undertake to ratify and confirm

all and whatsoever that the said attorney shall lawfully do or cause to be

done for us by virtue of the power hereby given.

In Witness hereof we have signed this deed on this

the

.

1. For and on behalf of

day of

2. For and on behalf of

Notes:

• To be executed by all the members in the Consortium.

• The mode of execution of the Power of Attorney should be in

accordance with the procedure, if any, laid down by the applicable law

and the charter documents of the executant (s) and when it is so

required the same should be under common seal affixed in accordance

with the required procedure.

• Also wherever required, the executant(s) should submit for verification

the extract of the charter documents and documents such as resolution/

power of attorney in favour of the person executing this power of

attorney for the designation of power hereunder on behalf of the

Consortium member.

70

Appendix VII

Details of Past Experience of Bidder

(Following information shall be provided separately in respect of each

member of the Consortium.)

A brief description of the project (separately to be given for each

project) in which the Bidder has executed wide area networking projects

of similar size and complexity in terms of Clause II.2.2, the following

information shall be submitted in respect of the sponsored entities)

including inter-alia:

1. Details of the Client/Agency on whose behalf / for whom the

networking was done:

i. Name

ii. Address of the corporate headquarters and its branch office(s), if

any, in India

iii. Nature of Business

iv. Name, title and contact details of the client’s person who can be

contacted for any related information

2. Information relating to the specific project

i. Title of the project and detailed scope thereof

ii. Start Date

iii. Completion date (expected completion in case project is not

completed)

3. Information relating to bidder’s/sponsored entity’s role in the project,

i. Scope of work/service (as per the contractual arrangement between

the client and the bidder/sponsored entity) for the

bidder/sponsored entity

ii. Location where the services were/are being provided by the

bidder/sponsored entity

iii. Whether the project was undertaken in a consortium / joint

venture arrangement, if yes, then name, contact address and

scope of work for each of such consortium members of joint

venture partners

71

iv. Whether any associate firm was also employed, if yes, then

name, contact address and scope of work for each of such

associate member

4. Qualification Experience and Project cost

The information submitted under this paragraph shall be duly

certified by a Chartered Accountant or a Certified Public Accountant

Name:

Signature:

(Authorized Signatory of the Bidder)

Instruction :

1. Details of only Eligible Experience to be provided.

2. Annual figures may be provided for the last three

completed years of operation only. Year 1 refers to the latest

completed financial year; Year 2 refers to the financial year

before Year 1, and Year 3 refers to the financial before Year 2.

72

Appendix VIII

Financial Capability of the Bidder

(Following information shall be provided separately in respect of each

member of the Consortium.)

1. Financial Capability

Bidder Rs. in lakhs

Net Worth as on the last day of latest financial year for which audited

financial statements is available

Name of the Bidder :

Name:

Signature:

(Authorized Signatory of the Bidder)

Instruction:

1. Net worth for the purpose of this Tender Document shall be

computed as under: [(Subscribed and Paid-up Equity +

Reserves + any compulsorily convertible instrument issued and

paid up and due for conversion into fully paid up equity shares of

the company within a period of 12(twelve) months from the date of

latest audited financial statement) – (Revaluation Reserves +

Miscellaneous expenditure not written off + Depreciation not

provided for)]

73

Appendix IX

Covering Letter for Technical Bid Proposal

To:

The Chief Executive Officer,

Jammu & Kashmir eGovernance Agency (JaKeGA), Civil

Secretariat, Srinagar – 190001, Jammu & Kashmir

Sir,

Sub:- Technical Proposal for award of work for the project of

Jammu & Kashmir State Wide Area Network in the state of

Jammu & Kashmir (JKSWAN) vide Invitation for Tender (Tender

Document) Document dated 30/08/2012 issued by Government of Jammu

& Kashmir.

With reference to above, I/We hereby submit our Technical Bid

Proposal for award of work for the above mentioned Project in

accordance with Tender Document. Following documents

and information are enclosed herewith, in accordance with the Tender

Document:

1. Project Appreciation as specified at Appendix X.

2. Proposed Work Plan covering the details specified at

Appendix XI.

I/We confirm that the Proposal submitted herein above will remain valid

till (Proposal Validity Period).

Dated this Day of 2012.

Name of the Bidder : ---------------------------

Stamp of the Bidder : ---------------------------

Signature of Authorized Person : ---------------------------

Name of the Authorized Person : ---------------------------

Designation of Authorized Person : ---------------------------

74

Appendix X

Project Appreciation

Under this item, the Bidders should provide a brief description of their

understanding of the Project.

Please Provide Price Schedules/Detailed Financial Bid Proposal Format

as a separate annexure

75

Appendix XI

Proposed Work Plan

1. Proposed Environment:

The National e-Governance Action Plan (NeGAP) has identified 22

Mission Mode Projects, which are to be implemented in a phased manner

over the next 3-4 years by the Line Ministries/Departments concerned at

the Central and State level, as applicable, in addition to the various other

e-Governance initiatives being taken by the respective States and Central

Ministries. State Wide Area Network (SWAN) has been identified as an

element of the core infrastructure for supporting these e-Governance

initiatives and the Department of Information Technology (DIT) has

earmarked a significant outlay for supporting this activity. Under NEGAP,

it is proposed to extend connectivity to the block level through State Wide

Area Networks (SWANs). Govt. of India support for the establishment of

such infrastructure up to the block level will be provided by Department of

Information Technology in accordance with these Guidelines.

Accordingly JaKeGA under Department of IT, is executing the project

for Jammu & Kashmir State Wide Area Network.

2. Responsibilities:

Sr.

Activity

JaK

eGA

Go

JK

Sta

te

imp

lem

enta

tion

Agen

cy

Con

sult

an

t

Con

cess

ion

air

e

Third Party

Monitoring

Agency (to

be identified)

1 Bid Process for the Selection of SWAN

Operator

√ √

2 Approval for Appointment of

SWAN Operator

√

76

Sr.

Activity

JaK

eGA

GoJK

Sta

te

imp

lem

enta

tion

Agen

cy

Con

sult

an

t

Con

cess

ion

air

e

Third Party

Monitoring

Agency (to

be identified)

3 Review and Sug

gestion on the

Network Architecture

√ √ √

4 Site Identification √ √

5 Site Handover √ √

6 Site Survey and Preparation

√ √ √

7 Installation and Commissioning of the

SWAN

√

8 Monitoring the Installation and

Commissioning of the

SWAN

√ √

9 Acceptance Tests (Partial & Final

Acceptance)

√ √ √ √

10 Onsite Inspection and Verification of

Acceptance Tests

√ √ √ √

11 Trial Run √ √ √ √

12 Witness of Trial Run √ √ √ √

13 Issue of Final Acceptance Test

Certificate

√ √ √

14 Operation, Management and

Maintenance of the

SWAN

√

15 Centralized Monitoring

from NOC (24x7)

√

16 Supervision of the √

77

Sr.

Activity

JaK

eGA

GO

JK

Sta

te

imp

lem

enta

tion

Agen

cy

Con

sult

an

t

Con

cess

ion

air

e

Third Party

Monitoring

Agency (to

be identified)

Monitoring of the SWAN

17 Periodical Generation Of NMS report

√

18 Verification of the NMS Report

√

19 Approval of NMS Report

√

20 Periodical Auditing of the SWAN

√

21 Submission of the Audited Report of

SWAN as advised by

Consultant

√ √

3. Network Connectivity and Implementation

Out of the total 174 PoPs, 142 are feasible and 32 are technically not

feasible sites (TNF). Details of TNF sites mentioned in Appendix XIX. It is

advised that within the period of 12 months, all the feasible sites will be

operational and payment to the BOOT Operator will be done on the pro rata

basis. After all the feasible sites are operational, then remaining 32 TNF

will be made operational in a phased manner. It is expected that 5 TNF sites

will be made operational every month thereafter. Thus the total of 7 months

will be given to the operator to make them feasible.

Out of the total 22 Districts, 6 districts will be mutually decided by the State

and Network Operator where the implementation can start and payment can

be done on the basis of the number of PoPs made operational. The selection

of the districts will be done in a way that all the blocks under that district

are also made operational and PAT and FAT can have done which will

further help in release of the next payment.

Point to point connectivity should be provided for the entire SWAN

network. The eligibility of payment is to have availability of point to point

links. For the 32 TNF sites which will be implemented over 7 months and

the following will be taken into account for:

Network Feasibility

78

Connectivity through any mode preferably OFC

Release of payment after PAT and FAT have been produced

Networking solution • Carry out installation of all the equipment supplied under this RFP

as per standards for successful implementation as well as

successful bandwidth connectivity to all the PoPs and HOs. The

said seamless integration of all the sites proposed to be linked

under this RFP with J&K SWAN is the sole responsibility of

the system integrator/bidder. An undertaking to this effect is

required to be enclosed by the bidder with the pre qualification bid.

• The connectivity so configured should operate on multiple

bandwidth service providers (if any) as well support

identification of original packets.

• Carry out installation of active components, passive

components and accessories as per standards for successful

integration and implementation.

• Configuring and fine-tuning of subsystems to achieve overall

optimal network performance and highest security.

• The components to be installed and configured shall include

but not limited to:

* Routers

* Layer-2 switches

* Lease line/OFC modems

* Racks, patch panels, I/O outlets & other passive

components

* Electrical system

• All patches and updates shall be provided by the successful

bidder during the currency of the contract.

• All the existing/being established LANs at respective

JKSWAN sites and offices of other departments shall be

79

seamlessly integrated with the switches, routers, etc. being

procured under this RFP.

(ii) Carrying out all general tests such as Power on test on delivery,

pre-installation checks to ensure correct connections,

completeness of system documentation etc.

(iii) The successful bidder shall not cause any damage to

Government buildings/other premises/property, if any damage

occurs, the successful bidder will perform restoration. Trenches,

path/road cutting, etc. will be back-filled and restored to the

original condition immediately after laying of the conduit/cable.

The successful bidder shall also plug conduits and entrance

holes with suitable sealing material, where the cable has been

laid.

(iv) The system shall be subjected to inspection at various stages.

The successful bidder shall follow all Safety Regulations and

practices.

(v) Bidders shall spell out various tests that are being proposed to be

carried out for demonstrating the functionality of the solution.

(vi) The Successful Bidder shall provide warranty for all the

components including hardware, software, etc. as per RFP for a

period of Five Years from the date of the issuance of Final

Acceptance Certificate. Network active components shall have a

warranty of 5 years and passive components shall have a

performance warranty of 20 years. Any delay for acceptance

caused by the successful bidder will result in automatic

extension of the total warranty period as well as the facility

management period by the same period.

(vii) The bidder shall further provide the rates for the comprehensive

AMC of the entire equipment including software supplied under

this RFP for Sixth, Seventh and Eighth year and shall be

considered separately from the commercial evaluation and will

80

be separately negotiated.

(viii) The successful bidder will be responsible for the timely

commissioning and maintenance of the circuits.

4. Third Party Monitoring Agency

JaKeGA shall appoint a Third Party Agency, which shall monitor

the JKSWAN during implementation, commissioning and operation.

The Third Party Agency shall also conduct the ‘Partial’ and ‘Final’

Acceptance Test (PAT & FAT) as per the technical requirement of the

Agreement and shall issue the Certificate of Completion for SHQ, DHQ,

BHQ and co- located & remote office (Horizontal locations). Third Party

Agency shall verify the services as mentioned in Section II provided by

the bidder. The bidder shall cooperate with such Third Party Agency.

Third Party Agency will be responsible for verification, validation of all

invoices under the terms & conditions of the Agreement and will

recommend on the eligible payment. Q G R w i l l b e c o n s i d e r e d

o n l y a f t e r t h e r e p o r t o f t h e Third Party Agency (TPA) for the

performance audit is submitted to JaKeGA.

5. Site Preparation and Site Survey

As per implementation plan, JaKeGA shall arrange the necessary

minimum constructed rooms / space permanent construction for locating

State Head Quarter (SHQ), District Head Quarters (DHQs), Block

Head Quarters (BHQs) and co-located & remote offices for operation of

the JKSWAN. The space cannot be used for any purpose other than for

delivering the services as mentioned ‘Proposed Work Plan’ as

contracted under the Agreement. JaKeGA shall arrange for necessary

clearances, which shall enable the Bidder to undertake civil, electrical,

and mechanical works including e a r t h i n g , partitioning, installation

of air conditioning equipment, installation of diesel generator sets,

installation of UPS equipment, cable laying etc., at the respective sites.

Bidder shall provide the Video conference infrastructure facilities

including Lights and Air Conditioner at all DHQs and SHQs.

Infrastructure and manpower required for installation of equipment

including power shall also be the responsibility of the Bidder.

JaKeGA may decide at its discretion to change the location of BHQ /

DHQ/ SHQ / co-located & remote office during implementation or

after implementation but during the Agreement period. The services

shall be operational as per this ‘Proposed Work Plan’ within a period of

30 days from the date the space is provided by JaKeGA. JaKeGA shall

reimburse the actual cost of relocation incurred by the Bidder as verified

by the Third Party Agency.

The entry and exit to the site for the equipment and personnel of the

81

Bidder shall be in accordance with Security Rules and Regulations that

may apply to the Government Campus where the site is located.

JaKeGA shall provide site readiness roadmap at the time of signing the

Agreement. The Bidder will be responsible for site survey to identify the

exact situation of the site and for ensuring site readiness for the

implementation of the JKSWAN infrastructure. The Bidder would

prepare a detailed report detailing status of each site.

The Bidder in his report detailing status of each site has to accord his

acceptance for each of the site handed over by the JaKeGA for JKSWAN

implementation. If the site is not otherwise acceptable to the bidder, he has

to give clearly the deficiencies and possible remedies to the JaKeGA..

On receipt of Bidder’s Acceptance Report the JaKeGA will initiate

appropriate corrections or modifications for stated site deficiencies. This

report will be vetted by the consultant before JaKeGA takes appropriate

corrective actions.

6. Acceptance Test

Partial Acceptance:

The provisional acceptance of 75% of the sites including SHQ, DHQs,

BHQs, and all co-located & remote offices in accordance with the

requirements in ‘Proposed Work Plan’ shall be conducted. After

successful testing by the Third Party Agency and proper monitoring by

consultant, a Partial Acceptance Test Certificate shall be issued by

JaKeGA to the Bidder. The test shall include the following -

A. Site Preparation

1. As part of the Site Preparation for the identified PoPs, the Bidder

is to install and commission the PoPs sites with complete structured cabling.

2. This would require carrying out preliminary surveys of all Sites

(SHQ, DHQ and BHQ) and do the Civil Works at sites as deemed

necessary. The cost of Civil Works site wise should be quoted

separately. The Civil works should be done in order to ensure a

clean look and neat finish. 3. The Bidder will also identify the works required to ensure

Structured Cabling in order to make the site suitable for functioning in the JKSWAN architecture envisaged.

4. The Bidder will ensure that Cabling is done concealed inside the

conduit and no cables or patch cords should be visible. The work

should be done under the supervision of technical staff.

5. The exact requirement and nature of Cabling to be done including

the equipments required should be specified by the Bidder in the

design of the JKSWAN that will be submitted to the GoJK.

82

6. The Bidder must complete all electrical cabling of the PoP sites

that should include designing, laying, installation and

commissioning of power cables from the Power Source to the

networking equipments through the UPS. The exact design and

equipments required should be submitted by the Bidder in the

Design document to be submitted to the GoJK. Work should be

done under the supervision of qualified electricians and should

confirm to the regulations and guidelines of Power Development

Department, GoJK. 7. Any Civil work required in this regard must be undertaken by the

Bidder with a clean look and smooth finish. 8. All wiring must be concealed and should give a clean look.

9. The Bidder will ensure proper electrical earth, preferably

Chemical Earthing for Power Cabling in the PoPs. This will be

done after taking the existing earthing in account and ensuring

that all equipments are earthed properly and should also confirm

with the rules

B. Network Equipment Supply/Installation/Commissioning

1. All hardware and software items must be installed at particular

site as per the specification.

2. Availability of all the defined services shall be verified. The

successful bidder shall be required to demonstrate

all the features/facilities/functionalities as mentioned in the

tender document.

3. The third party monitoring agency in consultation with

JaKeGA shall define detailed test plan.

4. Successful b i d d e r will arrange the test equipment required for

performance verification. Successful bidder will also

provide documented test results.

C. Network Connectivity

1. Bidder has to check the network feasibility PoP-wise

2. Bidder has to connect the specified nodes through optical fibre.or

any other media after due permission from JaKeGA

3. Point-to-point connectivity between specified PoPs

Final Acceptance Testing:

After successful installation of Bo th SHQ, a l l DHQs, and 90% o f

BHQs and all co- located & remote offices, an acceptance test in

accordance with the requirements in ‘Proposed Work Plan’ shall

be conducted. After successful testing by the Third Party Agency and

a random check by the JaKeGA and Consultant, a Final Acceptance Test

Certificate shall be issued by JaKeGA to the Bidder. The date on which

83

Final Acceptance certificate is issued shall be deemed to be the date of

successful commissioning of the JKSWAN.

The test shall include the following

A. Site Preparation

1. As part of the Site Preparation for the identified PoPs, the Bidder

is to install and commission the PoPs sites with complete structured cabling.

2. This would require carrying out preliminary surveys of all Sites

(SHQ, DHQ and BHQ) and do the Civil Works at sites as deemed

necessary. The cost of Civil Works site wise should be quoted

separately. The Civil works should be done in order to ensure a

clean look and neat finish. 3. The Bidder will also identify the works required to ensure

Structured Cabling in order to make the site suitable for functioning in the JKSWAN architecture envisaged.

4. The Bidder will ensure that Cabling is done concealed inside the

conduit and no cables or patch cords should be visible. The work

should be done under the supervision of technical staff.

5. The exact requirement and nature of Cabling to be done including

the equipments required should be specified by the Bidder in the

design of the JKSWAN that will be submitted to the GoJK.

6. The Bidder must complete all electrical cabling of the PoP sites

that should include designing, laying, installation and

commissioning of power cables from the Power Source to the

networking equipments through the UPS. The exact design and

equipments required should be submitted by the Bidder in the

Design document to be submitted to the GoJK. Work should be

done under the supervision of qualified electricians and should

confirm to the regulations and guidelines of Power Development

Department, GoJK. 7. Any Civil work required in this regard must be undertaken by the

Bidder with a clean look and smooth finish. 8. All wiring must be concealed and should give a clean look.

9. The Bidder will ensure proper electrical earth, preferably

Chemical Earthing for Power Cabling in the PoPs. This will be

done after taking the existing earthing in account and ensuring

that all equipments are earthed properly and should also confirm

with the rules

10. The Bidder will ensure an Alternate power source for all the PoPs.

Diesel generator can be the alternate source of power. The Bidder

must do his own survey for the power requirements at all

locations.

11. All documentation as defined should be completed before the

final acceptance test.

84

B. Network Equipment Supply/Installation/Commissioning

1. All hardware and software items must be installed at particular site as

per the specification.

2. Availability of all the defined services shall be verified. The successful

bidder shall be required to demonstrate all the

features/facilities/functionalities as mentioned in the Tender Document

for each site.

3. The third party monitoring agency in consultation with JaKeGA shall

define detailed test plan.

4. Successful bidder will arrange the test equipment required for

performance verification. Successful bidder will also provide

documented test results.

5. The successful bidder shall be responsible for the security audit of the

network to be carried out by a certified agency other than the

successful bidder.

6. All documentation as defined should be completed before the final

acceptance test.

7. The training requirements as mentioned should be completed before

the final acceptance test.

C. Network Connectivity

a. Bidder has to check the network feasibility PoP-wise

b. Bidder has to connect the specified nodes through optical

fibre.or any other media after due permission from JaKeGA

c. Point-to-point connectivity between specified PoPs

d. Bidder has to make sure that all the PoPs are connected before

the provisioning of bandwidth to the sites.

Any delay by the Bidder in the Partial/ Final Acceptance Testing shall

render the Bidder liable to the imposition of appropriate Penalties.

In the event the Bidder is not able to complete the installation linking

SHQ, all DHQs, all BHQ and all co-located & remote offices as defined

by JaKeGA due to some valid reason, the Bidder and JaKeGA may

mutually agree to redefine the Network so the Bidder can complete

installation and conduct the Partial Acceptance Test/ Final Acceptance

Test within the specified time.

7. Performance Guarantee/Security for Operations

85

Within 15 days of the issuance of Letter of intent (LoI) the Bidder shall

furnish revolving Performance Guarantee, as provided, to JaKeGA for an

amount equal to 10% of the arithmetic sum of 5 years of the Guaranteed

Revenue according to the Agreement. The Performance Guarantee shall be

valid initially for a period of one year. The guarantee shall be renewed

year by year, at least 30 days before expiry date, for a minimum period of

one year and thus cover the balance period of the agreement. The

guarantee amount for each year shall be calculated on the basis of

Guaranteed Revenue for the remaining years of operation under the

agreement subject to minimum Performance Guarantee based on sum of

two years Guaranteed Revenue. The JaKeGA may forfeit the

Performance Guarantee for any failure on part of Bidder to complete its

obligations under the Agreement. The Performance Guarantee shall be

denominated in Indian Rupees and shall be in the form of a Bank

Guarantee issued by a scheduled bank located in India with at least one

branch office in Srinagar in the format provided by JaKeGA. The

Performance Guarantee shall be returned to the Bidder within 30 days of

the date of successful discharge of all contractual obligations at the end of

the period of the Agreement by JaKeGA. In the event of any amendments

to Agreement, the Bidder shall within 15 days of receipt of such

amendment furnish the amendment to the Performance Guarantee as

required.

8. Bandwidth

Bidder has to provide a total of 34 Mbps internet bandwidth to the project.

20 Mbps layer3 MPLS cloud at each State head quarters (State network

management centers at Civil Secretariat Jammu and Srinagar).

9. Implementation Schedule

Sr NO

Activity

Completion Schedule

1

Issue of LOA (Letter of

Acceptance) of Tender.

T0 = LOA issuance and Agreement

signing

2

Site Preparation

T1 = T0 + 2 Weeks for SHQ

T1 = T0 + 4 weeks for DHQ sites,

T1 = T0 + 8 Weeks for BHQ

sites,

86

3

Dispatch of Networking

Hardware to the Centres.

T2 + T1 + 2 Weeks for SHQ

T2 = T1+ 4 Weeks for DHQ sites

T2 = T1+ 8 Weeks for BHQ sites

4

Implementation of the

network

T3 = T2 + 1 Week for SHQ

T3 = T2 + 2 Weeks for DHQ Sites

T3 = T2 + 12 Weeks for BHQ sites

5

Partial Acceptance testing

T4 = T3 + 2 Weeks for SHQ

T4 = T3 + 2 Weeks for DHQ

T4 = T3 + 6 Weeks for BHQ

6

Final Acceptance test

T5 = T4 overall (SHQ + DHQ+BHQ) +

12 Weeks

Note 1: The above implementation schedule is applicable to all the feasible locations (i.e 132 PoPs) and the remaining TNF locations (32 BHQs) will follow the same schedule after one year of the project but has to be operationalize within 7 months period. Note 2: The total time of completion has been kept 46 weeks inspight of 42 weeks due to geographical constraints of the State especially the Ladakh and Doda region.

10. Payment Schedule

Payments will be released only on satisfactory acceptance of the

deliverables for each Task as per the following schedule: Subject to

discussion by tendering authority

SI.No

Payment Schedule

Fee Payable

Remarks

1. On Delivery of all the equipments 50% of

CAPEX

2 . Installation o f a l l equipments,

as per work order/PAT.

20% of

CAPEX

3 . On successful final acceptance

test(FAT)

30% of

CAPEX

87

4 . Operations & Management, and

Network Connectivity & Internet

Bandwidth for 5 years payable

quarterly will start only after

successful FAT

5% (per

quarter) of

OPEX

Payment terms would be

quarterly in arrears after

making due adjustments with

SLA/ performance

Note: Cost of all certificates & renewal of certificates has to be borne by

the bidder for the entire project

In future if any new additional hardware is added t o the SWAN, O&M

charges will be 1 .25% per quarter of the respective hardware CAPEX.

O&M charges are only applicable for any additional core infrastructure

hardware like physical, network, security and servers procured by the

State. This additional hardware will be beyond the scalability mentioned

in the RFP. This additional hardware procured will also be covered in by

the SLA mentioned in the RFP.

Note: The above payment schedule is applicable to all the feasible locations (i.e 142 PoPs) and the remaining TNF locations (32 BHQs) will follow the same schedule after one year of the project but has to be operationalize within 7 months period.

11. SLA Requirement

1. Service Level Agreement (SLA) is the contract between JaKeGA

and the Successful bidder executing the JKSWAN. SLA defines the

terms of the Successful bidder’s responsibility in ensuring the

performance of the JKSWAN based on the agreed Performance

Indicators as detailed in the Agreement. This section defines various

Service Level Indicators for JKSWAN, which can be considered by

the State in the Service Level Agreement with Successful bidder.

2. The Table below summarizes the Indicative Performance Indicators

for the services to be offered by the Successful bidder for JKSWAN.

The detailed description of the performance indicators, SLA Terms

and their definitions are discussed in the following sections.

S.

No.

Indicative SLA Parameter

SLA Target

88

1

Circuit Availability in SHQ – DHQ

during Prime Business Hours

99.5 %

2

Circuit Availability in DHQ –BHQ

during Prime Business Hours

99%

3

Circuit Availability in SHQ – DHQ

during Extended SLA Hours

95%

4

Circuit Availability in DHQ – BHQ

during Extended SLA Hours

90%

5

SWAN Backbone Latency (in

Milliseconds)

90 ms – 120 ms

6

SWAN Backbone Packet Loss

<=1 %

7

SWAN Jitter

30 ms

8

Internet Availability

95 %

9

Firewall Outage

0%

10

IDS Outage

0%

Note: Inability to access Internet shall also be considered as data downtime. Calculations for Uptime: The uptime calculations are given below:- D = Total downtime (in minutes) T = Total time in the month (in minutes) Downtime (in %) = D/T X 100

Example:

A site which has only 2 hours downtime in a 30-days month will have downtime % like the

following :-

D = 2 X 60 minutes = 120 minutes

T = 30 days X 24 hours X 60 minutes = 43200 minutes

Downtime (in %)

= [120/43200] X 100

89

= 0.2777 %

Uptime (in %)

= 100 - 0.2777

= 99.7222 %

Total time = 30 days per month * 24 hours per day * 60 minutes per hour = 43,200 minutes

per month.

Take your uptime guarantee. In this example we willuse 99.99%:

(1 - .9999) * 43,200 = allowable minutes down per month.

So,

(.0001) * 43200 = 4.32 minutes.

33.. JKSWAN SLA Terms & Definitions

S.No

SLA Terms

Description

1

JKSWAN

Backbone

‘JKSWAN Backbone’ refers to Internet Protocol (IP) based

routing infrastructure consisting network of selected JKSWAN

points of presence identified by the State at which, JKSWAN

Successful bidder has installed network devices (“Selected

POPs”) for Wide Area Network within the State.

2

Uptime

‘Uptime’ refers to JKSWAN backbone availability across

various segments i.e. between State Head Quarters to District

Head Quarters and District Head Quarters to Block Head

Quarters. “%Uptime” means ratio of ‘up time’ (in minutes) in a

month to Total time in the month (in minutes) multiplied by 100.

3

Latency

‘Latency’ refers to the average time required for round-trip packet

transfers between Selected POPs on the selected portions of the

SWAN Backbone during a calendar month.

4

Packet Loss

‘Packet Loss’ refers to the average percentage of IP packets

transmitted between Selected POPs during a calendar month that

are not successfully delivered.

5

Average

Jitter

‘Average Jitter’ refers to the average variation in delay for packet

transfers between Selected POPs during a calendar month.

90

6

Maximum

Jitter

‘Maximum Jitter’ refers to the maximum variation in delay for

packet transfers between Selected POPs.

7

Prime

Business

Hours

(PBH)

PBH refers to the prime network utilization period for SWAN,

which shall be typically starting from 08:00 hrs till 20:00 hrs

Monday to Saturday or any other period to be defined by the

state.

8

Extended

SLA Hours

(ESH)

ESH refers to the lean network utilization period for SWAN,

which shall be typically starting from 20:00 hrs till 08:00 hrs on

Monday to Saturday and 00:00 hrs to 23:59 hrs on Sunday or any

other period to be defined by the state.

9

Planned

Network Outage

‘Planned Network Outage’ refers to unavailability of network

services due to infrastructure maintenance activities such as configuration changes, up gradation or changes to any supporting

infrastructure. Details related to such planned outage shall be

agreed with the State government and shall be notified to the

DHQ’s, BHQ’s and related Departments in advance (at least five

working days).

10

Unplanned

Network

Outage

‘Unplanned Network Outage’ refers to an instance in which no

traffic can pass in or out of the Selected POP through which

Departments connects to the JKSWAN Backbone for more than

5 consecutive minutes.

4. Considerations for Service Level Agreement with SWAN

Successful bidder

This section discusses various parameters of the Service Level Agreement

(SLA) for JKSWAN Successful bidder.

Network Availability:

SLA Parameter

Network Availability

Network Segment

Network Outage

Remarks

PBH

ESH

91

SHQ-DHQ

99.7 %

95 %

SLA allows approximately four hours of

down time in the connectivity between the

State Head Quarters and the District Head

Quarters.

DHQ-BHQ

99.5%

90%

SLA allows approximately 7 hours of

aggregate down time in the connectivity

between the District Head Quarters and the

Block Head Quarters.

5. JKSWAN Backbone Latency

The Latency on the JKSWAN Backbone shall be maintained at (i) 90

milliseconds or less for the District level Network and (ii) 120

milliseconds or less for the Block level Network. As a delay- sensitive

application, voice cannot tolerate much delay. Latency is the average

travel time it takes for a packet to reach its destination. If

bandwidth utilization is high, the voice packet will be delayed to the point

that the quality of the call is compromised. The maximum amount of

latency that a voice call can tolerate one way is typically 150 milliseconds

(100 milliseconds is optimum). Similar latency requirements exist for

video traffic also ranging 150-200 ms one way.

SLA Parameter

SWAN Backbone Latency

Network Segment

Network Latency

Remarks

SHQ-DHQ

90 MS

SLA allows a maximum of 90

Milliseconds in the connectivity

between the State Head Quarters and to

all the District Head Quarters.

DHQ –BHQ

130 MS

SLA allows a maximum of 90

Milliseconds in the connectivity

between the District Head Quarters to

all the Blocks.

92

6. JKSWAN Backbone Packet Loss

The Packet Loss on the JKSWAN Backbone shall be maintained typically

at less than 1% measured on a monthly basis.

Packet loss for voice and video applications: Dropped voice packets are

the discarded packets, which are not retransmitted. Voice traffic can

tolerate typically less than a 3 percent loss of packets (1% is optimum)

before end users experience disconcerting gaps in conversation. Similarly

video applications can not tolerate typically a packet loss > 1%.

SLA Parameter Packet Loss

Network Segment

Packet Loss

Remarks

SHQ-DHQ &

DHQ-BHQ

<=1%

SLA allows a maximum of 1% of packet loss in

the connectivity between the State Head Quarters

and to all the District Head Quarters.

7. JKSWAN Average and Maximum Jitter

States shall aim to keep Average Jitter on the JKSWAN Backbone

typically to 20 microseconds or less; and for Maximum Jitter typically not

to exceed 30 milliseconds. Jitter shall be measured by averaging sample

measurements taken during a calendar month between Hub Routers.

Jitter for Voice and Video Applications: In order for voice to be

intelligible, consecutive voice packets must arrive at regular intervals.

Jitter describes the degree of variability in packet arrivals, which can be

caused by bursts of data traffic or just too much traffic on the line. Voice

packets can tolerate typically about 75 milliseconds (40 milliseconds is

optimum) of jitter delay. For video applications to work on JKSWAN ,

Jitter should be typically less than < 30ms.

SLA Parameter

Jitter

Network Segment

Jitter

Remarks

Average Jitter

250 Microseconds

93

Maximum Jitter

10 Milliseconds

8. Internet Availability

SLA Parameter

Internet Availability

Network Segment PBH

ESH

Remarks

Overall Internet

Availability

99.5%

90%

SLA allows a maximum of 7 hours internet

services unavailability per month.

Following will be the Service Level Agreement Parameters

1. For 90% availability of Internet in a quarter there shall be no deduction in QGR

on this account;

2. Less than 90% and up to 50% availability of Internet 10% deduction of QGR on

a prorata basis i.e. 2% deduction for blocks of 10% on this account;

3. Availability below 50% will invite deduction to the tune of 15% of the QGR on a

flat basis amounting to SLA taking hit on this account;

9. Firewall Outage

SLA Parameter

Firewall Outage

Network

Segment

Firewall Outage

Remarks

Internet Firewall

Availability

0 %

SLA allows no down time in the Internet

firewall availability.

Intranet Firewall

Availability

0 %

SLA allows no down time in the Intranet

firewall availability.

94

10. IPS Outage

SLA Parameter

IDS Outage

Network Segment

IDS Outage

Remarks

IDS for In Bound &

Outbound Traffic

0 %

SLA allows no down time in the IDS

deployed inbound traffic to SWAN.

11.Denial of Service

Denial of Service (DoS) is the most common form of attack on

the Network, which leads to network unavailability for the genuine

network users. The Successful bidder shall respond to Denial of

Service attacks reported by departments/JKSWAN users or

JKSWAN maintenance personnel within 15 minutes of intimation to

the helpdesk. The Denial of Service attach can be defined as sudden

burst of network traffic leading to more than 90-95% utilization of the

JKSWAN bandwidth in any segment or complete network. In such a

scenario Successful bidder shall perform an analysis of the issue,

verify whether the network utilization is due to genuine user

requirements or it is a denial of service attack. In case it is

identified as DoS attack, Successful bidder shall identify the source

of Denial of Service attack, and shall disconnect the source or

network from SWAN backbone and resolve the issue to ensure

availability and performance of the backbone.

The JaKeGA in consultation with TPA, at regular intervals, shall

monitor and measure the actual bandwidth allocated by the Bandwidth

Provider against the agreed Committed Interface Rate (CIR) and

issues identified shall be reported to PSEGS and shall be

escalated to the Bandwidth Service provider for resolution.

12. Network Operations Management

The Successful bidder is required to establish Contact Centre

(Helpdesk) at the State level (with a toll free number) with an

appropriate CRM Solution. The Helpdesk shall act as a SPOC (Single

Point of Contact) for all the Network & Security related issues

reported by the government departments or any other related

95

stakeholders of the JKSWAN . JKSWAN Project Management Unit

(PMU) established by the State shall monitor each issue need to be

recorded in the CRM as a Service Request (with allocation of service

request number) and the resolution timelines for such Service Requests.

S.No

Severity

Initial Response Time

Issue Resolution

Time

1

Level 1

15 Mins

1 Hr

2

Level 2

30 Mins

2 Hrs

3

Level 3

60 Mins

8 Hrs

13. Severity Level Definition

Level 1:

The network outage, security or performance related issues impacting the

network availability/performance and leading to unavailability of the

services in State Head Quarter.

Level 2:

The network outage, security or performance related issues impacting the

network availability/performance and leading to unavailability of the

services in one or more Districts.

Level 3:

The network outage, security or performance related issues impacting the

network availability/performance and leading to unavailability of the

services to one or more departments in Block.

14. Other Information related to SLA management is

provided below.

a. Capacity and Performance Management

96

The JKSWAN Successful bidder shall provide capacity planning services

through network base lining and trending, to determine the

resources required for JKSWAN and to plan and complete network

upgrades before a capacity problem causes JKSWAN down time

or performance problems. In addition to availability, latency, jitter

and packet loss, Successful bidder executing JKSWAN shall monitor

the network and dependent infrastructure (resource) utilization

during successive time periods (hour, day, week, month,

and year) and shall provide recommendations to

State government on SWAN infrastructure upgration. Successful bidder

executing JKSWAN shall perform the planned network upgrades with

prior notification to the departments/users in the network segment (s)

affected by the planned outages. Successful bidder executing JKSWAN

should ensure that all the planned outages are performed only in the

Extended SLA Hours and only the emergency upgrades are

performed in the Prime Business Hours.

The overall responsibility of ensuring the JKSWAN performance rests

with the Successful bidder executing JKSWAN and the following are

critical areas in performance management which shall be monitored by the

Successful bidder executing JKSWAN on a constant basis.

- CPU utilization

- Backplane or I/O

- Memory and buffers

- Link Utilization

i. CPU Utilization

CPU is used by both the control plane and data plane on any

network device. In capacity and performance management,

Successful bidder executing JKSWAN must ensure that the device

and network have sufficient CPU capacity to function at all times.

Successful bidder executing JKSWAN shall configure the NMS to

monitor the CPU utilization of the critical network devices

implemented in POP’s. In case the average CPU utilization is

above 80 % on a continuous basis, Successful bidder executing

JKSWAN shall perform the diagnostic review of the device and

provide recommendations on addressing the issue. Successful

bidder executing JKSWAN shall own the overall responsibility of

the performance and shall accordingly escalate any performance

related issues to the state government.

ii. Backplane or I/O

Backplane or I/O refers to the total amount of traffic that a device

97

can handle, usually described in terms of BUS size or backplane

capability. Any issues with backplane or I/O need to be monitored

and recommendations need to be provided to address the

performance issues.

iii. Memory and buffers

Memory is another resource that has data plane and control plane

requirements. When devices run out of memory, operations on the

device can fail. In case the average memory utilization is above 70

% on a continuous basis, Successful bidder executing JKSWAN

shall perform the diagnostic review of the device and provide

recommendations on addressing the issue. Successful bidder

executing JKSWAN shall own the overall responsibility of the

performance and shall accordingly escalate any performance

related issues to the state government.

iv. Link Utilization

Successful bidder executing JKSWAN shall monitor the

utilization of JKSWAN links across the segments to verify the

current utilization and the trends to ensure that enough bandwidth

is made available for the applications and services to function with

out performance issues. Successful bidder executing JKSWAN

shall provide fortnightly reports on the link utilization and in case

the link utilization on a constant basis is exceeding 70 %,

Successful bidder executing JKSWAN shall provide

recommendations to the State government on procurement of

additional bandwidth.

b. Measurement of SLA

The Measurement of SLA shall be performed by a third party agency,

independent of the Successful bidder executing JKSWAN, to be

identified by the State Government.

The Successful bidder shall establish an Enterprise/Network Management

System for monitoring and measurement of the SLA parameters identified

for the JKSWAN’s. The NMS/EMS implemented for JKSWAN shall

conform to the open network management standards such as Simple

Network Management Protocol and Remote Monitoring (RMON)

features. State reserves the right to periodically change the measurement

points and methodologies it uses without notice to the Successful bidder.

c. SLA Reporting

For reports of performance of the SWAN Backbone, the Successful bidder

98

is required to setup a portal solution available to all stakeholders to be

established at the State level for JKSWAN Implementation. This portal

shall provide online performance and availability reports of JKSWAN.

d. JKSWAN Security Auditing

Upon completion of JKSWAN Installation and before the ‘go-live’ phase,

it is mandatory for the Successful bidder executing JKSWAN to get the

JKSWAN Infrastructure audited by a reputed third party agency from a

security and business continuity perspective. Such Security audit shall

include complete infrastructure established at the State Head Quarter and

the infrastructure at District and sub division on a sample basis. Such

sampling rate shall be agreed mutually between the state PMU, consultant

and the implementation partner and Q G R w i l l b e c o n s i d e r e d o n l y

a f t e r t h e r e p o r t o f t h e Third Party Agency (TPA) for the

performance audit is submitted to JaKeGA.

e. Certification

The Successful bidder executing JKSWAN is required to

obtain certifications such as BS 7799 for the processes and

procedures established for monitoring and management of JKSWAN

Infrastructure.

12. Penalties

The Successful bidder executing JKSWAN shall be paid QGR as per

the services (i.e. availability) provided to the end users.

Link

Availability

during PBH

Penalty

Availability

during ESH

Penalty

SHQ – DHQ

>= 99.5%

Nil

>= 95%

Nil

Less by 1%

0.5% of the

QGR

Less by 1%

0.25% of the

QGR

Less by >1%

but < 2%

Additional 1%

of the QGR

Less by >1%

but < 2%

Additional

0.5% of the

QGR

Less by >2%

but <5%

Additional 2%

for every %age

Less by >2%

but <5%

Additional 1%

for every %age

99

Less by >5%

but <20%

Additional

2.5% for every

%age

Less by >5%

but <20%

Additional

1.25% for

every %age

>20%

No payment

>20%

No payment

DHQ– BHQ

>/= 99%

Nil

>/= 90%

Nil

Less by 1%

0.5% of the

QGR

Less by 1%

0.25% of the

QGR

Less by >1%

but < 2%

Additional 1%

of the QGR

Less by >1%

but < 2%

Additional

0.5% of the

QGR

Less by >2%

but <5%

Additional 2%

for every %age

Less by >2%

but <5%

Additional 1%

for every %age

Less by >5%

but <20%

Additional

2.5% for every

%age

Less by >5%

but <20%

Additional

1.25% for

every %age

>20%

No payment

>20%

No payment

1. Network availability: - Network availability is defined as total time

in a quarter (in minutes) less total down time (in minutes) in the

quarter including planned downtime. The network is considered

available when all the services mentioned in the requirement

section in full capacity are available. Bandwidth downtime will not

be considered as part of network downtime. Successful bidder

executing JKSWAN will take atleast 15 days prior approval from

the state for the network maintenance i.e. Planned downtime. The

Successful bidder executing JKSWAN should provide support and

maintenance for the JKSWAN from the date of Final acceptance

testing. The Successful bidder executing JKSWAN’s request for

payment shall be made at the end of each quarter by invoices

along with the following supporting documents:

• Performance statistics

• Log of network parameters along with Service Down

time calculation and Uptime percentage.

• Any other document necessary in support of the

100

service performance acceptable to JaKeGA.

The Third Party Agency shall verify all the supporting documents as

prescribed and acceptable to JaKeGA. On receipt of such invoice

after verification by the Third Party Agency and after deducting

Income Tax, other taxes and any Penalties, JaKeGA shall pay the

amount within a period of 15 days. The Successful bidder executing

JKSWAN shall furnish all tax payment receipts to JaKeGA.

2. Ban dw i dt h Av a i l ab i l i ty

a . For 90% availability of Internet in a quarter there shall be no deduction in

QGR on this account;

b . Less than 90% and up to 50% availability of Internet 10% deduction of

QGR on a prorata basis i.e. 2% deduction for blocks of 10% on this account;

c . Availability below 50% will invite deduction to the tune of 15% of the QGR

on a flat basis amounting to SLA taking hit on this account;

3 . Penalties for delay in implementation

If the Successful bidder executing JKSWAN fails to complete the

Partial Acceptance Test within the time period (s) specified in the

implementation plan, JaKeGA may, without prejudice to its

other remedies under the Agreement, levy as Penalties, a sum

equivalent to

0.25 % of the arithmetic sum of the guaranteed revenue for 75% of the

overall site (SHQ,DHQs, BHQs and location connection) for the five

years payable under the Agreement, for each week or part thereof of

delay, until actual delivery of performance. The maximum penalty for delay shall not exceed 2% of the arithmetic sum of five years

Guaranteed Revenue for 75% of overall site (SHQ, DHQ, BHQ). If the

delay continues beyond 18 weeks, JaKeGA may terminate

the Agreement.

Failure to complete the Final Acceptance Test as specified in the

implementation plan, JaKeGA may, without prejudice to its

other remedies under the Agreement, levy as Penalties, a sum

equivalent to

0.25 % of the arithmetic sum of the guaranteed revenue 95% of the

overall site (SHQ, DHQs, BHQ) for the five years payable under the

Agreement, for each week or part thereof of delay, until actual

delivery of performance. The maximum penalty for delay shall not

exceed 5% of the arithmetic sum of five years Guaranteed Revenue for

overall site (SHQs, DHQs, BHQs and local office). If the

delay continues beyond 20 weeks, JaKeGA may terminate the

Agreement

4. Operational Penalties

In the event the Successful bidder executing JKSWAN is unable to

101

meet any one of the SLA parameters defined in this Tender Document

for 10% or more of the operational POPs during two quarters in a year

or five quarters during the five years of the contract, JaKeGA reserves

the right to terminate the contract.

5. Penalties for misuse

In case of misuse of bandwidth/ Internet at the instance of Successful

bidder executing JKSWAN, the penalty imposed on the Successful

bidder executing JKSWAN, without prejudice to JaKeGA other

remedies under the Agreement shall be 200% of the quarterly

guaranteed revenue under the Agreement for all the centres. If the

misuse continues for two quarters, JaKeGA may terminate

the Agreement. The Successful bidder executing JKSWAN shall

realize returns on the costs incurred on creating the whole asset

(Capital Cost), the operations cost for operating these assets

(Operations Cost), for maintaining these assets (Maintenance Cost)

and for providing the horizontal connectivity (Horizontal Cost is

asked for as separate QGR). The payments shall be released by

the Government on a Quarterly basis based on compliance of the

services provided by the Successful bidder executing JKSWAN

against the SLA’s entered into. For setting up the site, the bidder

will have to quote the price separately, which should not be

included in the QGR mentioned above. This “site preparation”

cost will be paid to the Successful bidder executing JKSWAN

separately by the JaKeGA.

6. Payment Terms

No payment shall accrue until after the performance guarantee bond

has been furnished. The selected Successful bidder executing

JKSWAN engaged shall be responsible to invest in the project to

implement and operate the facilities, for a term of 5 years and on

expiry of 5 years, the ownership of the Infrastructure will be

transferred to JaKeGA. During this period of 5 years, the Successful

bidder executing JKSWAN shall have full responsibility for the

delivery of the services, including all operational, maintenance, and

management activities, etc.

The Successful bidder executing JKSWAN shall be paid Minimum

Guaranteed Revenue on quarterly basis in arrears at the end of each

quarter for the SHQ, each DHQ, each BHQ and each co-located

& remote office which have been accepted in the Partial Acceptance

Test by JaKeGA based on the certificate provided by the Third Party

Agency, at the rates specified by the Successful bidder executing

JKSWAN.

102

A. Quarterly Guaranteed Payment for Site Preparation

a) Quarterly Gauranteed Revenue for site preparation will start after the

completion of PAT for 70% of locations.

b) The 70% of the payment for site preparation will be released on pro rata

basis on completion of PAT for a particular location and the remaining 30%

will be released on completion of FAT.

B. Quarterly Guaranteed Payment for Backbone

1. The payment period will be through the contract period of five years,

which would start from the date of issuance of Final Acceptance

certificate after the Final Acceptance Test of the POP’s as defined in the

Tender Document.

2. The selected Successful bidder executing JKSWAN shall be paid

Guaranteed Revenue on quarterly basis at the end of each quarter for each

backbone POP which has been accepted in the Final Acceptance Test by

JaKeGA based on the certificate provided by the Third Party Agency, at

the rates specified by the bidder.

3. Quarterly guaranteed payment for each POP shall include the

procurement, implementation, operation and maintenance of equipments

as specified in the requirements section of each tier along with providing

the specified services for the entire service period.

4. Eligible quarterly payments, for the POPs accepted in the Acceptance Test

shall become due from the date of issuance of final Acceptance

Certificate. The quarterly guaranteed revenue in the Agreement shall be

adjusted in proportion to the actual number of POPs included in the

Acceptance Test of JKSWAN i.e. total revenue shall depend on the

number of POPs.

5. If the bandwidth requirement for any link goes beyond the specified

bandwidth, additional hardware charges shall be borne by JaKeGA. A

third party shall verify the rates.

6. Prices indicated for each POP should include cost of all equipments for the

specified POP, cost of installation, configuring, erection, commissioning,

making equipment and services fully operational, maintaining and

providing service for the next five years thereafter.

7. The Selected Successful bidder executing JKSWAN shall make a

payment request after the end of each quarter with the following

supporting document:

Acceptance certificate for inclusion of new POPs in

QGR

103

SLA compliance report as prepared by the Third Party

Monitoring Agency

8. Bidder is expected to quote a rate for a single POP at each tier in the

given proforma.

Sr.

No

POP

POP No.

of

Locations

Capital Cost

per location

per Quarter

Operations Charge

of the Network

(onsite engineers,

NOC, etc) per

location per

Quarter per POP

Maintenance

Charge (field

Maintenance of

equipments, links,

etc) per location per

Quarter

1

SHQ

2

DHQ

3

BHQ

9. Total number of POPs in each tier as mentioned in the table may

vary depending on the actual distances and would be adjusted

accordingly after the initial survey conducted by the

Successful bidder executing JKSWAN.

C. Quarterly Payment for Horizontal Connectivity

i) The horizontal connectivity cost shall include lump sum charges

for implementation and QGR charges for maintenance; it will not

include any hardware/software cost.

ii) The selected Successful bidder executing JKSWAN is expected

to prepare the backbone for providing horizontal connectivity up

to the upper limit of horizontal offices as specified for each tier

without any additional cost.

iii) The Agency shall specify rates for horizontal connectivity at

SHQ, DHQ and BHQ.

iv) JaKeGA or the concerned department shall provide equipments

required at horizontal office end.

104

Charge for Implementation

Sr.

No

Payment Head

Lump sum Charge for

Implementation

1

Horizontal office at SHQ

2

Horizontal Office at DHQ

3

Horizontal Office at BHQ

Charge for Maintenance

Sr. No

Payment Head

Maintenance Charge per

location per Quarter

1

Horizontal Office at SHQ

2

Horizontal Office at DHQ

3

Horizontal Office BHQ

Representations and warranties

Representations and Warranties by the Bidder

a. It is a company duly organized and validly existing under the laws of

India and has all requisite legal power and authority and corporate

authorizations to execute the Agreement and carry out the terms,

conditions and provisions hereof;

b. It has in full force and effect all requisite clearances, approvals and

permits necessary to enter into the Agreement and perform its

obligations hereof;

c. It will have the legally valid and enforceable title to all Equipment as

may be necessary for proper functioning and it will be free from all

encumbrances, liens, charges, any security interest and adverse claims

of any description;

d. The Agreement and the transactions and obligations hereof do not

105

contravene its constitutional documents or any law, regulation or

government directive and will not contravene any provisions of, or

constitute a default under, any other Agreement or instrument to which

it is a party or by which it or its property may be bound or any of its

obligations or undertakings by which it or any of its assets are bound

or cause a limitation on its powers or cause it to exceed its authorized

powers;

e. There is no pending or threatened actions, suits or proceedings

affecting the Bidder or its affiliates or any of their respective assets

before a court, governmental agency, commission or arbitrator or

administrative tribunal which affects the Bidder's ability to perform its

obligations under the Agreement; and neither Bidder nor any of its

affiliates have immunity from the jurisdiction of a court or from legal

process (whether through service of notice, attachment prior to

judgment, attachment in aid of execution or otherwise);

f. The Bidder confirms that all representations and warranties of the

Bidder set forth in the Agreement are true, complete and correct in all

respects;

g. No information given by the Bidder in relation to the Agreement,

project documents or any document comprising security contains any

material mis-statement of fact or omits to state as fact which would be

materially adverse to the enforcement of the rights and remedies of

JaKeGA or which would be necessary to make any statement,

representation or warranty contained herein or therein true and correct;

h. All equipment including material to be installed by the Bidder in the

JKSWAN shall be new and the product should not be de-supported or

declared end of life within next 5 years. A certificate to that effect

should be furnished from OEM. All equipment shall conform to the

codes, standards and regulations applicable to networking facilities

and benefit from the usual manufacturer’s guarantees.

Representations and Warranties by JaKeGA

a) It has full legal right; power and authority to execute the JKSWAN

project and to enter into and perform its obligations under the

Agreement and there are no proceedings pending.

b) The Agreement has been duly authorized, executed and delivered by

JaKeGA and constitutes valid, legal and binding obligation of

JaKeGA.

c) The execution and delivery of the Agreement with the Bidder does not

violate any statutory judgment, order, decree, regulation, right,

obligation or rule of any court, government authority or arbitrator of

competent jurisdiction applicable in relation to JaKeGA, its assets or

its administration.

106

Each Day during the Operation

These representations and warranties are taken to be made on each Day

during the term of the BOOT Operations.

No title to the equipment

JaKeGA shall have no title to any of the equipment and construction/

pre- fabricated site & laid cables made available for delivery of services

by the Successful Bidder during the period of the Boot Operation. After 5

years, it shall be transferred to JaKeGA.

Approval / Clearances

a) Necessary approvals/ clearances from DoT/ TEC/ TRAI/ Concerned

authorities/ BSNL/ any service provider, for establishing the network

and connecting different Network elements/ ports to BSNL/ any

service provider’s circuits, shall be obtained by the short listed Bidder.

b) Necessary approvals/ clearances from concerned authorities, as

required, for fire protection, government duties/ taxes/ octroi, shall be

obtained by the short listed Bidder.

c) Necessary approvals/ clearances, from concerned authorities (like

Municipalities, Public Works Department (PWD), Department of

Irrigation, State Electricity Board etc. for “Right of way”), as required,

shall be obtained by the short listed Bidder for laying their own cables

to meet JKSWAN requirements

d) Necessary approvals/ clearances from concerned authorities, as

required, for providing Internet Service shall be obtained by the short

listed Bidder.

e) Approvals for Leased Lines: To transmit data between computer and

electronic information devices, BSNL or other bandwidth provider in

the state provides data communication services to its subscribers, it

offers a choice of High, Medium and low speed Leased Data Circuits

as well as Dial-up lines. Bandwidth is available on demand in most of

the places. Managed Leased Lines Network (MLLN) offers flexibility

of providing circuits with speeds of nx64 Kbps upto 2Mbps useful for

internet Leased Lines and international principle Leased Lines

107

(IPLCs).

Man Power Requirements

The operator shall deploy qualified and experienced manpower for

implementation and operations of the JKSWAN. The following are the

minimum qualification needed for the Manpower will include but not limited to: a) For State Head Quarter:

• Project Manager (one in Number): Bachelor of Engineering

from reputed University/Institute or equivalent with at least 6 years

relevant experience and OEM Network Certification or higher

• Network Engineer (4 in Number): Bachelor of Engineering

from reputed University/Institute or equivalent with at least 2 years

relevant experience and OEM Network Certification or higher

• Helpdesk (3 in Number): Science Graduate with Computer Networking qualification, Helpdesk experience including technical trouble shooting of minimum 12 months • The manpower at SHQ will look after the SHQ centre and all the offices coming in SHQ.

b) For District Head Quarters & Block Head Quarters: • The manpower at DHQ will look after the DHQ centre & BHQs coming under that DHQ, and all the horizontal offices coming in that DHQ as well as BHQs. • Resource(s) deployed at this level should possess diploma in engineering with two years relevant experience.

• The above manpower requirement is minimum and indicative.

However it will be operator’s obligation to augment manpower to

ensure JKSWAN functionality along with its components as per the uptime

requirements.

• The operator shall provide for the need of increased manpower requirement whenever size of the network is increased for any reasons.

• The operator shall clearly indicate the sourcing of manpower. It is

desirable that the Local manpower be preferred. Prevalent Rules and

Regulations of Policies of State on Labour and Employment shall be

abided and followed by the operator.

Exit Management

1. Upon completion of the project boot period or upon termination of the

agreement for any reasons, the JKSWAN successful Bidder shall

comply with the following:

(a) Notify to the CEO, JaKeGA forthwith the particulars of all Project

Assets;

(b) Deliver forthwith actual or constructive possession of the

108

JKSWAN Project free and clear of all Encumbrances and execute

such deeds, writings and documents as may be required by the

CEO JaKeGA for fully and effectively divesting the JKSWAN

Bidder of all of the rights, title and interest of the JKSWAN

successful Bidder in the JKSWAN Project and conveying the

JKSWAN Project;

(c) Comply with the Divestment Requirements set out except in case if

Termination of this Agreement is due to JaKeGA Event of

Default, Indirect Political Event or Political Event, the JKSWAN

Bidder shall have implemented the maintenance schedule as well

as any repairs pointed out by the Independent Consultant in its

Operations & Maintenance Inspection Report prior to date of

Termination Notice. In case of Termination due to Non-Political

Force Majeure Event, the Divestment Requirements shall be agreed

between CEO JaKeGA and the Successful Bidder executing

JKSWAN ; and

(d) Pay all transfer costs and stamp duty applicable on hand back of

project assets except in case the Project is being transferred due to

JaKeGA Default, Indirect Political Event, Political Event or

expiry of Concession period, where JaKeGA shall be

responsible for transfer costs and stamp duty, if any. For

clarification of doubt, transfer costs in this Clause relate to taxes

and duties applicable at transfer of JKSWAN Project, if any.

2. Subject to clause 1 of exit management, upon completion of the

contract period or upon termination of the agreement, the Successful

Bidder executing JKSWAN shall comply and conform to the

following Divestment Requirements in respect of the JKSWAN

Project:

(i) All Project Assets including the hardware, software,

documentation and any other infrastructure shall have been

renewed and cured of all defects and deficiencies as necessary

so that the JKSWAN Project is compliant with the

Specifications and Standards set forth in the Tender Document,

Agreement and any other amendments made during the boot

operation period;

(ii) The Successful Bidder executing JKSWAN delivers relevant

records and reports pertaining to the JKSWAN Project and its

design, engineering, operation, and maintenance including all

operation and maintenance records and manuals pertaining

thereto and complete as on the Divestment Date;

(iii)The JKSWAN Bidder executes such deeds of conveyance,

documents and other writings as the CEO JaKeGA may

reasonably require to convey, divest and assign all the rights,

title and interest of the JKSWAN Bidder in the JKSWAN

109

Project free from all Encumbrances absolutely and free of any

charge or tax unto the CEO JaKeGA or its Nominee; and

(iv)The JKSWAN Bidder complies with all other requirements as

may be prescribed under Applicable Laws to complete the

divestment and assignment of all the rights, title and interest of

the JKSWAN Bidder in the JKSWAN Project free from all

Encumbrances absolutely and free of any charge or tax to

JaKeGA or its nominee.

3. Not earlier than 3 (three) months before the expiry of the contract

Period but not later than 30 (thirty) days before such expiry, or in the

event of earlier Termination of the contract, immediately upon but not

later than 15 (fifteen) days from the date of issue of Termination

Notice, the Independent Consultant as nominated by the State

Government shall verify, in the presence of a representative of the

JKSWAN Bidder, compliance by the JKSWAN Bidder with the

Divestment Requirements set forth in Section 2 in relation to the

JKSWAN Project and, if required, cause appropriate tests to be

carried out at the JKSWAN Bidder’s cost for determining the

compliance therewith. If either Party finds any shortcomings in the

Divestment Requirements, it shall notify the other of the same and the

JKSWAN Bidder shall rectify the same at its cost.

4. Upon the JKSWAN Bidder conforming to all Divestment

Requirements and handing over actual or constructive possession of

the JKSWAN Project to JaKeGA or a person nominated by JaKeGA

in this regard, JaKeGA shall issue a certificate substantially in the form

set forth in Section 2, which will have the effect of constituting

evidence of divestment of all rights, title and lien in the JKSWAN

Project by the JKSWAN Bidder and their vesting in JKSWAN Project

pursuant hereto. State Government shall not unreasonably withhold

issue of such certificate. The divestment of all rights, title and

lien in the JKSWAN Project shall be deemed to be complete on the

date when all the Divestment Requirements have been fulfilled or the

Certificate has been issued, whichever is earlier, it being expressly

agreed that any defect or deficiency in any Divestment Requirement

shall not in any manner be construed or interpreted as restricting the

exercise of any rights by State Government or its nominee on or in

respect of the JKSWAN Project on the footing as if all Divestment

Requirements have been complied with by the Concessionaire.

5. Exit Management Plan

A. The Bidder shall provide to JaKeGA with a recommended exit

management plan ("Exit Management Plan") which shall deal with at

least the following aspects of exit management in relation to the

contract as a whole and in relation to the Project Implementation, the

Operation and Management SLA and scope of work.

110

i. A detailed programme of the transfer process that could be

used in conjunction with a Replacement Vendor including

details of the means to be used to ensure continuing provision

of the services throughout the transfer process or until the

cessation of the services and of the management structure to

be used during the transfer; and

ii. Plans for communication with such of the Bidder's staff,

suppliers, customers and any related third party as are

necessary to avoid any material detrimental impact on

department’s operations as a result of undertaking the

transfer; and

iii. If applicable, proposed arrangements for the segregation of

the Bidder’s networks from the networks employed by

JaKeGA or its nominated agencies and identification of

specific security tasks necessary at termination; and

iv. Plans for provision of contingent support to the Department

or its nominated agencies, and Replacement Bidder for a

reasonable period after transfer for the purposes of providing

service for replacing the Services.

B. The Bidder shall re-draft the Exit Management Plan annually

thereafter to ensure that it is kept relevant and up to date.

C. Each Exit Management Plan shall be presented by the Bidder to and

approved by JaKeGA.

D. In the event of termination or expiry of the contract each Party shall

comply with the Exit Management Plan.

E. During the exit management period, the Bidder shall use its best

efforts to deliver the services.

F. Payments during the Exit Management period shall be made in

accordance with the Terms of Payment Clause.

G. This Exit Management plan shall be furnished in writing to the

JaKeGA within 90 days from the Effective Date of the contract.

JKSWAN Project Data

Data is collected during the life time of the project and becomes a part of

Intellectual Property. This data “must” be retained with the Government as it will

include, at a minimum, the following:

1. All project documentation (all sign off docs, project plans, architecture of the

solution, mapping of hardware, SLA etc)

2. Issues raised by users and the solutions offered

3. Technical issues / challenges observed while implementing (and during O&M

phase of) the project. These could include technical challenges faced in difficult

111

terrains.

4. Areas which have maximum complaints, what type of complaints and the

solutions that have worked for them

5. The most common complaints and their solutions

6. Incident / accident management logs and their resolution

Non-Disclosure Agreement

This agreement, at a minimum, should cover:

Any and all information generated / gathered during the execution

of the project.

Any and all information generated / gathered during the O&M

phase of the project.

All intellectual property. NDA Format is given in Vol III

Intellectual Property

“Intellectual Property”, generated as a result of this project is the sole

property of JK Government and shall be handed over to JK Government

at the time of exit from the contract or as and when required by JK

Government. All documentation generated / gathered during execution

and O&M phases is a part of Intellectual Property.

Maintenance of Equipment

The successful bidder shall ensure that services of a professionally

qualified person is available for providing comprehensive on-site

maintenance and administration (on 24x7 basis at SHQ and NOC and

DHQ and 8X6 basis at BHQ) of hardware and software for a period of five

years (hardware and system software) at SHQ, DHQs and BHQs.

Comprehensive Maintenance and Administration of the network

shall include, among other things, day to day administration and

maintenance of the system as per the policy, regular log monitoring,

reconfiguring of switches, etc. when required. In case of network failure,

the vendor shall ensure that the network is made operational to the full

satisfaction of JAKEGA/ JaKeGA within the MTTR (Mean Time To

Repair) committed by the bidder.

In the event of network break down or failures at any stage, protection

available, which would include the following, shall be specified.

112

• Diagnostics for identification of hardware failures

• Recovery/restart network

The successful bidder shall ensure the SLA’s on 24X7X365 basis

(shutting down of equipment at JaKeGA’s discretion and Planned outage

will not be considered for calculation of uptime.

The list of critical spares, the vendor proposes to stock at the major sites

should be furnished separately along with the technical bid. The scope of

the contract will include at least one scheduled servicing (Preventive

Maintenance) at quarterly intervals and any number of breakdown calls.

The comprehensive maintenance would be inclusive of all spares need to

be replaced and excluding consumables.

The vendor shall guarantee the availability of spares for a period of at least

five years in respect of all the hardware and software

Bankruptcy and Insolvency:

JaKeGA can terminate the contract if the bidder becomes bankrupt

and/or losses the desired state of insolvency with a notice of 15 days.

JaKeGA, in such cases of termination, will not be responsible for any loss

or financial damage to the successful bidder executing the JKSWAN

resulted due to the termination. JaKeGA will also, in such cases have the

right to recover any pending dues by invoking the performance bank

guarantee or any such instrument available with the Government.

Standardization & Interoperability

National Informatics Centre (NIC) an agency of Government of India

will formulate suitable Guidelines for Standardization, Interoperability

and Interconnect requirements between NICNET and the SWANs and

also between different SWANs. The Core Group on Standards set up by

DIT would vet these standards before notification by DIT. A SWAN set

up would be connected to NICNET through a gateway established by NIC

for this purpose. NIC would issue necessary guidelines in this

regard. Irrespective of the cost of implementation, concessionaire shall

provide all necessary hardware and software support for inter

connectivity with existing NICNET infrastructure which should be used

as a back-up for emergencies and disasters.

Application Profile on the Network

It is envisaged that while dedicated SWANs are being established for the

State, NICNET will separately operate with upgraded technology upto

113

district level. Central applications may ride on NICNET upto district level

and further upto block level through the SWAN or through dial up into

NICNET from the block or other level below district, or through dedicated

lines leased by the Department concerned, depending on the requirement

(including security requirement) of the applications and distribution of

delivery points. In case of usage of SWAN by central applications,

appropriate terms would be mutually agreed upon between the State and

the Department concerned.

114

Appendix XII-A

Financial Bid Proposal

To, Dated:

The Chief Executive Officer Jammu & Kashmir eGovernance Agency (JaKeGA) Civil Secretariat, Srinagar J&K.- 190001

Subject:’ Financial Bid Proposal’ for Creation of Jammu & Kashmir State Wide Area

Network (JKSWAN) on BOOT basis

Reference: Tender Document dated-30/08/2012 issued by JaKeGA.

Sir,

We hereby declare:

i. We are the authorized agents of the manufacturers of the networking

equipment proposed in our solution.

ii. That we / our principals (manufacturer) are equipped with adequate

maintenance and service facilities within India for supporting the offered

equipment. Our maintenance and service facilities are open for inspection by

representatives of JaKeGA.

We do hereby undertake that, in the event of acceptance of our proposal, the supply of

equipment and commencement of services shall be made as stipulated in the schedule of

delivery forming a part of the attached technical Bid Proposal.

In the event of acceptance of our proposal, we do hereby undertake that:

i. To supply the equipment and install as stipulated in the schedule of delivery

forming a part of the attached technical Bid Proposal.

ii. To undertake the project on BOOT basis, wherein we will provide operations

and maintenance service for a period of 5 years

iii. We affirm that the prices quoted are inclusive of all sales/service taxes.

(Octroi and any local levies will be charged on actual on submission of proof

of remittance.)

We enclose herewith the complete Financial Proposal as required by you. This

includes:

1. This proposal letter

115

2. Proposal particulars

3. Statement of commercial deviation

4. Quarterly Guaranteed Payment for Vertical Offices

5. Quarterly Payment for Horizontal Office

We agree to abide by our offer for a period of 180 days from the last date of submission

of Financial proposal prescribed and that we shall remain bound by a communication of

acceptance within that time.

We have carefully read and understood the terms and conditions of the tender and the

conditions of the contract applicable to the tender. We do hereby undertake to provision

as per these terms and conditions.

i. The deviations from the requirement specifications of tendered items and

schedule of requirements are only those mentioned in section

OR (Strike out whatever is not applicable)

There are no deviations from the requirement specifications of tendered items

and schedule of requirements.

ii. The commercial deviations of tendered items are only those mentioned in

section .

OR (Strike out whatever is not applicable)

There are no commercial deviations.

iii. The deviations from the terms and conditions of the tender are only those

mentioned in section

OR (Strike out whatever is not applicable)

There are no deviations from the terms and conditions of the tender.

We hereby certify that the Bidder is a Directorate and the person signing the tender is the

constituted attorney.

Prices indicated for each POP include cost of all equipments for the specified POP, cost

of installation, configuring, erection, commissioning, making equipment and services

fully operational, maintaining and providing service for the next five years thereafter.

We do hereby undertake, that, until a formal contract is prepared and executed, this

proposal, together with your written acceptance thereof and notification of award of

contract, shall constitute a binding contract between us.

-----------------------------------------------------------

Signature of Bidder (with official seal)

116

Date---------------------------------------------------- Name--------------------------------------------------

Designation------------------------------------------- Address------------------------------------------------ Telephone--------------------------------------------- Fax------------------------------------------------------- Email Address------------------------------------------

Details Of Enclosures:

1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

117

Appendix XII- B

Financial Bid Proposal - Appendix Statement of Pricing Deviation

To,

The Chief Executive Officer

Date: / /2012

Jammu & Kashmir eGovernance Agency (JaKeGA)

Civil Secretariat, Srinagar J&K.- 190001

Subject: ‘Financial Bid Proposal - Appendix Statement of Pricing Deviation’

for Creation of Jammu & Kashmir State Wide Area Network (JKSWAN)

on BOOT basis

Reference: Tender Document dated-30/08/2012 issued by JaKeGA

Sir,

There are no deviations (null deviations) from the requirement specifications of tendered

items and schedule of requirements and hence there are no pricing deviations. The entire

work shall be performed as per your specifications and documents.

OR (Strike out whatever is not applicable)

Following is the exhaustive list of pricing deviations and variations from the exceptions

to the specifications and documents for the above mentioned tender. Except for these

deviations and variations, the entire work shall be performed as per your specifications

and documents.

118

S. No. Section

No.

Tender

No.

Page No. Statement of deviations and

Variations

1.

2.

3.

Witness Bidder

Signature Signature

Name Name

Designation Designation

Address Address

Directorate Directorate

Date Date

Directorate Seal

119

Appendix XII- C

Financial Bid Proposal - Quarterly Guaranteed Payment for POP

To, Date: / /2012

The Chief Executive Officer

Jammu & Kashmir eGovernance Agency (JaKeGA)

Civil Secretariat, Srinagar, J&K.- 190001

Subject: ‘Financial Bid Proposal - Quarterly Guaranteed Payment for

POP’ for Creation of Jammu & Kashmir State Wide Area Network (JKSWAN) on

BOOT basis

Reference: Tender Document dated-30/08/2012 issued by JaKeGA

Prices indicated for each POP include cost of all equipments for the specified POP, cost

of installation, configuring, erection, commissioning, making equipment and services

fully operational, maintaining and providing service for the next five years thereafter.

Equipment-Wise OPEX and QGR has to be given by the Bidder.

Sr. No

POP No. of Locations Operations and Maintenance

Charge of the

network (onsite

engineers, NOC,

etc, field

maintenance of

equipments, links

etc) per location

per Quarter

Total Amount

1 SHQ

2 DHQ

3 BHQ

Witness Bidder

Signature Signature

Name Name

Designation Designation

Address Address

Directorate Directorate

Date Date

Directorate Seal

120

To,

Appendix XII - D

Financial Bid Proposal - Quarterly Payment for

Horizontal Office

Date: / /2012

The Chief Executive Officer

Jammu & Kashmir eGovernance Agency(JaKeGA)

Srinagar J&K.- 190001

Subject: ‘Financial Bid Proposal - Quarterly Payment for Horizontal

Office’ for Creation of Jammu & Kashmir State Wide Area Network

(JKSWAN) on BOOT basis

Reference: Tender Document dated-30/08/2012 issued by JaKeGA.

Sr. No

POP No. of Locations Operations and Maintenance

Charge of the

network (onsite

engineers, NOC,

etc, field

maintenance of

equipments, links

etc) per location

per Quarter

Total Charges

1 SHQ

2 DHQ

3 BHQ

Witness Bidder

Signature Signature

Name

Name

Designation Designation

121

Address

Address

Directorate Directorate

Date Date

Directorate Seal

122

Appendix XII - E

Financial Bid Proposal - Component wise Pricing To

The Chief Executive Officer Date: / /2012 Jammu & Kashmir eGovernance Agency(JaKeGA)

Civil Secretariat, , Srinagar J&K.- 190001

Subject: ‘Financial Bid Proposal - Component wise pricing’ for Creation of

Jammu & Kashmir State Wide Area Network (JKSWAN) on BOOT basis

Reference: Tender Document dated-30/08/2012 issued by JaKeGA.

Brief particulars of the goods, which shall be supplied/ provided by us, are as under:

Equipments/hardware at State Headquarter ( Nos. - 1)

Sr.

No.

Hardware Source

of

Fund

Quantity Unit

Rate

Total

Amount

1.1 Core Router DIT 2

1.2 Core Switch DIT 2

1.3 Internet Router DIT 1

1.4 Firewall DIT 2

1.5 DMZ/Internet Switch DIT 1

1.6 RAS DIT 1

1.7 IP Phones Type - 1 DIT 2

1.8 NMS DIT 1

1.9 Help Desk Management DIT 1

1.10 Multipoint Control Unit

(MCU)

DIT 1

1.11 Interface Server DIT 2

123

1.12 Mailing server DIT 2

1.13 Proxy Server DIT 2

1.14 Web Server DIT 2

1.15 Desktop(Workstation,

Printer & Scanner, Video

Conferencing End points)

DIT 2

1.16 Modular Rack 42U DIT 4

1.17 Authentication, Authorization

and Accounting (AAA)

Server.

DIT 1

1.18 UPS-20KV DIT 2

1.19 Air-Conditioner – 2 tonnage(2

Nos. per site)

DIT 4

1.20 Generator Set – 30 KV DIT 2

1.21 Modem Specifications for

Leased Lines

DIT 2

Sub Total of DIT Funded Equipments at DHQs

1.22 Voltage Transformer-

20KVA

State 2

1.23 Kiosk(Glow Sign Board) State 2

Sub Total of State Funded Equipments at DHQs

Total Funds for Equipments for SHQs

124

Equipments/hardware at District Headquarter ( Nos. - 20)

Sr.

No.

Hardware Source

of

Fund

Quantity Unit

Rate

Total

Amount

2.1 District Router DIT 20

2.2 DHQ LAN Switch DIT 20

2.3 IP Phones-Type -1 DIT 20

2.4 Rack 42U DIT 20

2.5 Air-Conditioner – 2 ton

DIT 20

2.6 UPS – 5 KVA DIT 20

2.7 Generator Set – 8 KVA DIT 20

2.8 Modems Specifications for

Leased Lines

DIT 20

2.9 Desktop(Workstation,

Printer & Scanner)

DIT 20

2.10 Video Conferencing

Equipment

DIT 20

Sub Total of DIT Funded Equipments at DHQs

2.11 Voltage Transformer-

10KVA

State 20

2.12 Recessed Modular Fitting (2

no. per site)[Where ever

required]

State

2.13 Kiosk(Glow Sign Board) State 20

2.14 Cable Management

Module(Electric Wiring per

meter rate) [Wherever

required]

State

Sub Total of State Funded Equipments at DHQs

Total Funds for Equipments at DHQs

125

Equipments/hardware at Block Headquarter ( Nos. - 152)

Sr.

No.

Hardware Source

of

Fund

Quantity Unit

Rate

Total

Amount

3.1 BHQ Router DIT 152

3.2 BHQ LAN Switch DIT 152

3.3 IP Phones-2 DIT 152

3.4 Rack – 15 U DIT 152

3.5 Air-Conditioner – 2 tonnage DIT 152

3.6 UPS – 2 KVA DIT 152

3.7 Desktop(Workstation, Printer

& Scanner, Video

Conferencing End points)

DIT 152

3.8 Generator Set – 5 KVA DIT 152

3.9 Modems Specifications for

Leased Lines(in Pairs)

DIT 152

Sub Total of DIT Funded Equipments at BHQs

3.10 Voltage Transformer-5KVA State 152

3.11 Recessed Modular Fitting (2 no.

per site)[Where ever required]

State

3.12 Kiosk(Glow Sign Board) State 152

3.13 Cable Management

Module(Electric Wiring per

meter rate) [Wherever

required]

State

3.14 Modular Cabin[Wherever

required]

State

Sub Total of State Funded Equipments at BHQs

Total Funds for Equipments at BHQs

126

Equipments/hardware at Horizontal Offices where

connectivity is to be provided using leased lines

Brief particulars of the service, which shall be supplied/ provided by us, are as under:

Item No.

Description of the Service Quantity Price per Unit*

Total Price

Payment Terms

Witness Bidder

Signature Signature ___________________________

Name Name____

Designation Designation

Address Address

Directorate Directorate

Date Date

Directorate Seal

Sr.

No.

Hardware Source

of

Fund

Quantity Unit

Rate

Total

Amount

1 HO LAN Switch State 1000

2 IP Phones State 1000

3 Racks State 1000

4 UPS(0.5KVA) State 1000

Total of State Funded Equipments at Horizontal Offices to be

connected with leased lines

127

Appendix XII - F

Financial Bid Proposal – OPEX Charges

Dated: __/__/2012

To

The Chief Executive Officer

Jammu & Kashmir eGovernance Agency(JaKeGA)

Srinagar J&K.- 190001

Subject: ‘Financial Bid Proposal - OPEX Charges/Operations & Maintenace

Services Cost’ for Creation of Jammu & Kashmir State Wide Area Network

(JKSWAN) on BOOT basis

Reference: Tender Document dated-30/08/2012 issued by JaKeGA

S.No Item description Total Base cost in INR

Service Tax in %age

Total Cost

in INR

A B C D E = C+D

1

Facility Management Services Cost of

all IT and Non IT components as per

BoM / RFP / solution for entire

project period

2 Prevailing service tax as applicable

3 Cost of Update and Maintenance of Software licenses

Total Section B1 (OPEX Cost) ( 1+2+3 )

Note:

1. The cost of electricity, diesel and Internet Bandwidth shall be paid on

actual consumption subject to submission of bills and timely payment to

concerned service provider. This value is over and above the tender cost. In case

any penalty has been imposed by the concern department for late payment & no

payment on time, the same shall be borne by the Bidder and JaKeGA will not borne

this in any case.

2. Bill Collection and timely submission will be the responsibility of the bidder.

3. The JaKeGA will consider if any revision in service tax is done by the

128

government during the tenure of the project. but it will be the Bidder’s

responsibility to notify ( with the supporting document(s) the JaKeGA regarding

any upward and downward change in the service tax and pass the benefit to

JaKeGA if there is any downward change in the same and JaKeGA will bear the

additional cost in case of upward change.

4. Bidder is responsible for scalability (as defined in technical specifications in

Vol II). During the project period if new additional IT hardware/software are

procured and brought into the JKSWAN, its O&M charges shall be payable to the

Bidder @ 1.25% of CAPEX per quarter. The charges shall be effective from its

subsequent quarter.

129

Appendix XII - G

Financial Bid Proposal - Quarterly Payment for Site Preparation

Dated: __/__/2012

To

The Chief Executive Officer

Jammu & Kashmir eGovernance Agency(JaKeGA)

Srinagar J&K.- 190001

Subject: ‘Financial Bid Proposal - Quarterly Guaranteed Payment for

S i t e Prep a ra t i o n o f POPs’ for Creation of Jammu & Kashmir State Wide Area

Network (JKSWAN) on BOOT basis

Reference: Tender Document dated-30/08/2012 issued by JaKeGA

Sr. No Payment Head Site preparation Charge

per location 1 SHQ 2 DHQ 3 BHQ

Witness Bidder

Signature Signature

Name Name

Designation Designation

Address Address

Directorate Directorate

Date Date

130

Appendix XIII

LITIGATION HISTORY

(To be kept in the cover ‘Part II’ / Techno-commercial proposal)

Name of bidder:

Bidder should provide information on any history of litigation or

arbitration resulting from contracts executed in the last five years or

currently under execution.

Yea

r

Award for or against bidder

Name of client,

Cause of litigation and

matter in dispute

Disputed amount

(current

value in Rs.)

Date: SIGNATURE OF BIDDER

Place: NAME

DESIGNATION AND SEAL

131

Appendix XIV

Data pertaining to ‘Vertical-Office’ Locations to be connected

Through Jammu & Kashmir State Wide Area

Network in

The State of Jammu &

Kashmir

Abstract

The following is the list of information for the offices under state, district and

blocks:

SHQ (State Head Quarter) : 2

DHQ (District Head Quarter) : 20

BHQ (Block Head Quarter) : 152

BLOCKS POPS IN JAMMU DIVISION

S. No Name of the

District

Name of the Block Total

1 Jammu 1.Khour

2.Akhnoor

3.Marh

4.Dansal

5.Bishnah

6.R.S.Pura

7.Satwari

8.Bhalwal

Total 8

2 Samba 1.Purmandal

2.Vijaypur

3.Samba

4.Ghagwal

132

4

3 Kathua 1.Hiranagar

2.Barnoti

3.Kathua

4.Billawar

5.Bani

6.Basohli

7.Lohai-Malhar

8.Duggan(New)

Total 8

4 Udhampur 1.Udhampur

2.Majalta

3.Ramnagar

4.Ghordi

5.Dudu-Basantgarh

6.Chenani

7.Panchari

8.kud

Total 8

5 Reasi 1.Reasi

2.Pouni

3.Arnas

4.Mahore

5.katra

Total 5

6 Doda 1.Ghat

2.Assar

133

3.Thathri

4.Bhellassa

5.Bhagwah

6.Bhaderwah

7.Marmat(New)

8.Gundana (New)

Total 8

7 Ramban 1.Ramban

2.Banihal

3.Ramsoo

4.Gool

5. ukharhal

Total 5

8 Kishtwar 1.Marwah

2.Warwan

3.Inderwal

4.Kishtwar

5.Padder

6.Drabshalla(New)

7.Nagseni (New)

8.Dachhan(New)

Total 8

9 Rajouri 1.Rajouri

2.Sunderbani

3.Kalakote

4.Nowshera

5.Manjakote

134

6.Budhal

7.Darhal

8.Thanamandi (New)

9. Doongi

Total 9

10 Poonch 1.Poonch

2.Mendhar

3.Mandi

4.Surankote

5.Balakote

6.Buffliaz(New)

Total 6

Total Blocks in Jammu Division 69

BLOCKS POPS IN KASHMIR DIVISION

S.No District Blocks Total

1 Srinagar Srinagar

Total 1

2 Ganderbal Ganderbal

Lar

Kangan

Wakura

Sonmarg

Total 5

3 Budgam Budgam

B.K.Pora

135

Beerwah

Chadoora

Khansahib

Khag

Nagam

Narbal

Total 8

4 Pulwama Pampore

Kakapora

Pulwama

Tral

Keller (Partly)

Total 5

5 Shopian Shopian

Keller (Partly) (Counted Above)

Total 1

6 Anantnag Achabal

Breng

Dachnipora

Khoveripora

Shangus

Shahabad

Qazigund (partly)

bijbehara

phalgam

Quimoh (partly)

Total 10

136

7 Kulgam D.H.Pora

Devsar

Kulgam

Pahloo

Quimoh (partly)(Counted Above)

Qazigund (partly)(Counted Above)

Total 4

8 Baramulla Uri

Boniyar

Baramula

Rohama

Rafiabad

Sopore

Zaingeer

Wagoora

Pattan

Singhpora

gulmarg

Kunzer

Tangmarg

Total 13

9 Bandipora Tulail

Gurez

Bandipora

Hajin

Sumbal

sonawari

137

Total 6

10 Kupwara Sogam

Wavoora

Kalaroos

Kupwara

Trehgam

Rajwar

Langate

Ramhal

Kralpora

Tangdhar

Teetwal

Handwara

Total 13

11 Kargil Kargil

G.M.Pore(Trespone)

Sankoo

Shaker Chiktan

Shargole

Taisura

Drass

Zanskar

Lungnuk

Total 9

12 Leh Leh

Chuchot

Khaltsi

138

Suspol

Nobra

Panamic

Nyoma

Durkot

Kahru

Total 9

Total in Kashmir Division 83

TOTAL BLOCKS IN J&K = 69 + 83 = 152

Further, we may require 2 State POP’s as there are 2 Capital Cities at Jammu and Srinagar

(Enhanced District POP), besides 20 district hqrs

Hence the total number of POP’s works out to be:

152+20+2 = 174

139

Appendix XV

Details of the Manpwer required for Running the Operations

The Bidder should provide the summary table of details of the manpower that will be

deployed on this project for implementation along with detailed CVs in the attached

format:

S.No Type of Resource

No. of Resources

Key Responsibilities

Academic

Qualifications

and

Certification

(e.g. ITIL)

Years of

Relevant

Experience

Name of

the

Company

(in case of

prime and

partner)

1. Project Manager

2. Network

Engineer

3. Helpdesk

Personnel

4. Others

CURRICULUM VITAE OF THE MANPOWER

1. Proposed Position [only one candidate shall be nominated for each

position ]:

2. Name of Firm [Insert name of firm proposing the staff]:

3. Name of Staff [Insert full name]:

4. Date of Birth:

5. Nationality:

140

6. Education [Indicate college/university and other specialized education

of staff member, giving names of institutions, degrees obtained, and dates of

obtainment ]:

7. Membership of Professional Associations:

8. Other Training [Indicate significant training - Education was obtained]:

9. Employment Record [Starting with present p o s i t i o n , synopsis of

professional experience.]:

10. Certification:

I, the undersigned, certify that to the best of my knowledge and belief, this CV

correctly describes me, my qualifications, and my experience. I understand

that any willful misstatement described herein may lead to my disqualification or

dismissal, if engaged.

Date:

[Signature of staff member or authorized representative of the staff] Day/Month/Year

Full name of authorized representative:

141

Appendix XVI

Data pertaining to ‘Horizontal-Office’ Locations to be connected

Through Jammu & Kashmir State Wide Area

Network in

The State of Jammu & Kashmir *[Below data can be obtained

separately]

LIST of Horizontal Offices in DHQ for JKSWAN

S. No District

R D D REVENUE FOOD&

SUPPLY

JUDICIARY EDUCATION ANIMAL

HUSBANDRY

TREASURY ELCECTION TRANSPORT MUNICIPALTY HEALTH

Designation Designation Designation Designation Designation Designation Designation Designation Designation Designation Designation

1

Srinagar Assisstant Commissione

r

Developemnet(ACD)

Deputy Comissioner(DC)

Director F&S

Principal District & Session Judge

Chief Education

Officer

Chief Animal Husbandary

Officer

NA DC RTO Commissioner CMO

2 Ganderbal ACD DC Assistant

Director

District &

Session Judge

CEO CAO DTO DEO ARTO Executive Officer CMO

3 Budgam ACD DC AD CJM CEO CAO NA DEO ARTO Executive Officer CMO

4 Pulwama ACD Deputy Comissioner TSO Chief Judicial

Magistrate(CJM) Chief Education

Officer

CAO DTO DEO ARTO NA CMO

5 Shopian ACD DC AD Principal CEO NA DTO DEO ARTO Secretary Municipality CMO

142

Session Judge

6 Anantnag ACD Deputy Commissioner Asst.

Director

Muncif Judicial

Magistrate 1st Class

CEO CAO DTO DEO ARTO Executive Officer CMO

7 Kulgam ACD Deputy Commissioner TSO CEO NA DTO NA ARTO Municipality CAO CMO

8

Baramulla ACD DC Asst Director CAPD

District Judge CEO CAO DTO DEO ARTO Executive Officer CMO

9 Bandipora ACD DC Assistant

Director District & Session Judge

CEO CAO DTO DC ARTO Executive Officer CMO

10

Kupwara ACD DC Tehsil

Supply

Officer(TSO)

District Judge CEO NA NA DC ARTO NA CMO

11

Kargil Superintendent Engineer

Additional Deputy Comissioner

Assistant director

consumer

affairs & Public

Distribution

District and Session Judge

CEO CAO DTO DEO ARTO Executive Officer NA

12

Leh ACD Additional Deputy

Commissioner

Assistant

Director

District &

Session Judge

ZEO NA DTO Additional Deputy

commissioner

ARTO Executive Officer CMO

13

Jammu ACD DC Assistant

Director

District &

Session Judge

CEO CAO TO Election Officer RTO

Municipal Commissioner

CMO

14 Rajori ACD DC Dy Director

F& S

District and

Session Judge

CEO NA DTO EO ARTO EO CMO

15 Poonch ACD DC Asst.

Director F& S

District and

Session Judge

CEO CAO DTO NA ARTO EO CMO

16

Udhampur ACD DC Asst.

Director F&

S

District and

Session Judge

CEO CAO DTO DEO ARTO EO CMO

17

Kathua ACD DC Asst. Director F&

S

Principal District Session Judge

CEO CAO DTO EO RTO EO CMO

143

18

Reasi ACD DC Asst. Director F&

S

Principal District Session Judge

CEO Incharge chif animal

husbandry

DTO Naiv tehsildar ARTO EO CMO

19 Doda ACD DC AD Principal Distt.

& Session Judge

CEO CAO DTO Election Naib

Tehsildar

ARTO Ececutive Office CMO

20

Ramban ACD DC Asst. Director F&

S

Principal Distt. & Session Judge

CEO CAO DTO DEO ARTO EO CMO

21 Samba ACD Addl. DC CEO CMO

22 Kishtwar

ACD DC AD Principal Distt. & Session Judge CEO CAO TO

Election Naib Tehsildar ARTO Municipal Commissioner CMO

***NA *** 1)Either there is no existing office.

2)Non functional installation.

144

LIST of Horizontal Offices of Blocks for JKSWAN

S.

No

District Block Revenue Food &

Supplies

Judiciary Education Health

Designation Designation Designation Designation Designation

1 Jammu 1.Khour Naiv tehsildar TSO NA ZEO NA

2.Akhnoor NA NA NA NA NA

3.Marh Naiv tehsildar NA NA ZEO BMO

4.Dansal NA NA NA ZEO NA

5.Bishnah Naiv tehsildar TSO MUNSIFO ZEO NA

6.R.S.Pura Tehsildar TSO Munsifo ZEO BMO

7.Satwari NA NA NA NA NA

8.Bhalwal Naiv tehsildar NA NA NA NA

2 Samba 1.Purmandal Naiv tehsildar NA NA ZEO NA

2.Vijaypur NA

3.Samba NA NA NA NA NA

4.Ghagwal Naiv tehsildar NA NA ZEO BMO

3 Kathua 1.Hiranagar Tehsildar TSO NA ZEO NA

2.Barnoti NA NA NA ZEO NA

3.Kathua Tehsildar AD Munsif CEO NA

4.Billawar Tehsilar TSO Munsif ZEO BMO

5.Bani Tehsildar TSO BMO ZEPO BMO

6.Basohli Tehsildar TSO Munsif ZEO BMO

7.Lohai-Malhar NA NA NA ZEO NA

4 Udhampur 1.Udhampur NA NA NA NA NA

2.Majalta Naiv Tehsildar TSO Munsifo ZEO BMO

3.Ramnagar Tehsildar TSO Munsifo ZEO BMO

145

4.Ghordi NA NA NA ZETO BMO

5.Dudu-Basantgarh NA NA NA NA NA

6.Chenani Tehsildar TSO Munsifo ZEO BMO

7.Panchari Naiv tehsildar Salsman NA ZEO BMO

8.kud NA NA NA NA NA

5 Doda 1.Ghat NA TSO NA ZEO BMO

2.Assar NA

3.Thathri Teshildar TSO Munsif ZEO BMO

4.Bhellassa NA NA NA NA NA

5.Bhagwah Naiv tehsildar Storekeeper NA Principal DOCTOR

6.Bhaderwah Tehsildar TSO Munsif ZEO NA

7.Marmat(New) NA NA NA NA NA

8.Gundana (New) NA NA NA NA NA

6 Kishtwar 1.Marwah NA NA NA NA NA

2.Warwan NA NA NA ZEO NA

3.Inderwal NA

4.Kishtwar Tehsildar TSO MUNSIF ZEO CMO

5.Padder Tehsildar TSO NA ZEO NA

6.Drabshalla(New) NA NA NA ZEO NA

7.Nagseni (New) Naiv Tehsildar TSO NA NA NA

8.Dachhan(New) NA NA NA NA NA

7 Rajouri 1.Rajouri Tehsildar TSO Mazistrat ZEO CMO

2.Sunderbani Tehsildar TSO Munsif ZEO BMO

3.Kalakote TEHSILDAR TSO Munsif ZEO BMO

4.Nowshera TEHSILDAR TSO Munsif DCEO NA

5.Manjakote Naiv tehsildar NA NA ZEO BMO

6.Budhal Tehsildar TSO Munsif ZEO NA

7.Darhal Tehsildr TSO NA ZEO BMO

146

8.Thanamandi (New)

Tehsildar TSO Munsif ZEO NA

8 Poonch 1.Poonch TEHSILDAR TSO Munsif ZEO CMO

2.Mendhar TEHSLDAR TSO Munsifo DCEO NA

3.Mandi NA NA NA NA NA

4.Surankote Tehsildar TSO Munsifo ZEO BMO

5.Balakote NA

6.Buffliaz(New) NA Office

attendant

NA ZEO DOC

9 Reasi 1.Reasi NA Assistant

Director

Principal session

judge

CEO CMO

2.Pouni NA NA NA ZEO BMO

3.Arnas NA TSO NA ZEPO NA

4.Mahore NA NA Munsif ZEO BMO

10 Ramban 1.Ramban ACR Assistant Director

Principal District and session

judge

CEO CMO

2.Banihal Tehsildar TSO Principal District

and session

judge

ZEO BMO

3.Ramsoo Tehsildar TSO Principal District and session

judge

ZEO BMO

4.Gool Tehsildar TSO Principal District

and session

judge

ZEO BMO

4.Gool NA NA TSO NA ZEO

11 Srinagar Srinagar Deputy

Commissioner(DC)

Director F&S Principal District

& Session Judge

Chief

Education Officer

CMO

12 Ganderbal Ganderbal Tehsildar Assistant

Director

District &

Session Judge

ZEO BMO

Lar Tehsildar TSO NA ZEO BMO

147

Kangan Naib tehsildar TSO Muncif Judicial Magistrate 1st

Class

ZEO BMO

Wakura Tehsildar TSO NA ZEO BMO

sonmarg Naib tehsildar TSO NA ZEO BMO

13 Budgam Budgam Tehsildar Asstt. Commissioner

CJM Z.E.O BMO

B.K.Pora Tehsildar NA Muncif Judicial

Magistrate 1st

Class

Z.E.O NA

Beerwah Tehsildar NA Muncif Judicial

Magistrate 1st Class

Z.E.O BMO

Chadoora Tehsildar NA Muncif Judicial Magistrate 1st

Class

Z.E.O BMO

Khansahib Tehsildar NA CJM Z.E.O BMO

Khag Tehsildar NA CJM Z.E.O BMO

Nagam Tehsildar NA Muncif Judicial

Magistrate 1st

Class

Z.E.O BMO

Narbal Tehsildar CJM ZEO

14 Pulwama Pulwama Tehsildar TSO Chief Judicial Magistrate(CJM)

ZEO BMO

Kakapora Niab Tehsildar TSO ---- ZEO BMO

Pampore Niab Tehsildar TSO Muncif Judicial

Magistrate 1st

Class

ZEO BMO

Tral Niab Tehsildar TSO Muncif Judicial

Magistrate 1st Class

ZEO BMO

Keller (Partly) Deputy

Commissioner

TSO NA ZEO NA

148

15 Shopian Shopian Tehsildar TSO Principal Session Judge

ZEO BMO

Keller (Partly) (Counted Above)

Tehsildar TSO Principal Session Judge

ZEO BMO

16 Anantnag Achabal Tehsildar Supervisor Muncif Judicial Magistrate 1st

Class

ZEO BMO

Breng Tehsildar Supervisor Muncif Judicial

Magistrate 1st Class

ZEO BMO

Dachnipora Tehsildar Supervisor Sub Judge ZEO BMO

Khoveripora Tehsildar Supervisor Muncif Judicial

Magistrate 1st Class

ZEO BMO

Shangus Tehsildar Supervisor Muncif Judicial

Magistrate 1st

Class

ZEO BMO

Shahabad Tehsildar Supervisor Muncif Judicial

Magistrate 1st

Class

ZEO BMO

Qazigund (partly) Tehsildar Supervisor Principal district

& session judge

ZEO BMO

bijbehara Tehsildar Supervisor Sub Judge ZEO BMO

pahalgam Tehsildar Supervisor Muncif Judicial

Magistrate 1st Class

ZEO BMO

Quimoh (partly) NA NA NA NA BMO

17 Kulgam D.H.Pora Tehsildar TSO NA ZEO BMO

Devsar Deputy Commissioner

TSO NA ZEO BMO

Kulgam Tehsildar TSO NA ZEO BMO

149

Pahloo Tehsildar TSO NA ZEO BMO

Quimoh

(partly)(Counted

Above)

Tehsildar TSO NA ZEO BMO

Qazigund

(partly)(Counted Above)

N.A NA NA ZEO BMO

18 Baramulla Uri(Special Sub-

Division)

Tehsildar TSO NA ZEO BMO

Boniyar Tehsildar TSO NA ZEO BMO

Baramula Tehsildar TSO NA ZEO BMO

Rohama Tehsildar TSO NA ZEO BMO

Rafiabad Tehsildar TSO NA ZEO BMO

Sopore Tehsildar TSO NA ZEO BMO

Zaingeer Tehsildar TSO NA ZEO BMO

Wagoora Naib Tehsildar TSO NA ZEO BMO

Pattan Tehsildar TSO NA ZEO BMO

Singhpora Naib Tehsildar TSO NA ZEO BMO

gulmarg Tehsildar TSO NA ZEO BMO

Kunzer Tehsildar TSO NA ZEO BMO

Tangmarg Tehsildar TSO NA ZEO BMO

19 Bandipora Tulail Deputy

commissioner

TSO District &

Session Judge

CEO BMO

Gurez NA TSO NA CEO BMO

Bandipora NA TSO NA ZEO BMO

Hajin NA TSO NA ZEO BMO

Sumbal NA TSO NA ZEO BMO

sonawari NA TSO NA ZEO BMO

20 Kupwara Sogam Tehsildar Tehsil Supply

Officer(TSO)

NA NA BMO

150

Wavoora Tehsildar Tehsil Supply Officer(TSO)

NA NA BMO

Kalaroos Tehsildar Tehsil Supply

Officer(TSO)

NA NA BMO

Kupwara Tehsildar Assistant

Director

NA NA BMO

Trehgam Tehsildar Tehsil Supply

Officer(TSO)

NA NA BMO

Rajwar Tehsildar Tehsil Supply Officer(TSO)

NA NA BMO

Langate Tehsildar Tehsil Supply

Officer(TSO)

NA NA BMO

Ramhal Tehsildar Tehsil Supply Officer(TSO)

NA NA BMO

Kralpora Tehsildar Tehsil Supply

Officer(TSO

NA NA BMO

Tangdhar Tehsildar Tehsil Supply

Officer(TSO)

NA NA BMO

Teetwal Tehsildar NA NA BMO

Handwara Tehsildar Tehsil Supply

Officer(TSO)

NA NA BMO

21 Kargil Kargil Tehsildar Assistant

director

consumer affairs &

Public

Distribution

Principle District

and Session

Judge

ZEO CMO

G.M.Pore(Trespone) Tehsildar TSO NA ZEO CMO

Sankoo Tehsildar TSO Muncif ZEO CMO

Shaker Chiktan Tehsildar TSO NA ZEO CMO

Shargole Tehsildar TSO NA ZEO CMO

151

Taisura Tehsildar TSO NA ZEO CMO

Drass Tehsildar TSO NA ZEO CMO

Zanskar Tehsildar TSO NA ZEO CMO

Lungnuk Tehsildar TSO NA ZEO CMO

22 Leh Leh Tehsildar Assistant Director

District & Session Judge

ZEO BMO

Chuchot Tehsildar Assistant Director

District & Session Judge

ZEO BMO

Khaltsi Tehsildar Inspector District &

Session Judge

ZEO BMO

Suspol Tehsildar Inspector District &

Session Judge

ZEO BMO

Nobra Tehsildar Inspector Muncif ZEO BMO

Panamic Tehsildar Inspector Muncif ZEO BMO

Nyoma SDM Inspector District &

Session Judge

ZEO BMO

Durkot Tehsildar Inspector District &

Session Judge

ZEO BMO

Kahru Tehsildar Inspector District &

Session Judge

ZEO BMO

***NA *** 1)Either there is no existing office.

2)Non functional installation.

152

Appendix XVII

Technical Bid Proposal – Network Connectivity & Bandwidth To

The Chief Executive Officer Date: / /2012 Jammu & Kashmir eGovernance Agency(JaKeGA)

Civil Secretariat, , Srinagar J&K.- 190001

Subject: ‘Technical Bid Proposal - Network Connectivity & Bandwidth for

Creation of Jammu & Kashmir State Wide Area Network (JKSWAN) on BOOT basis

Reference: Tender Document dated-30/08/2012 issued by JaKeGA.

We M/s

offer to undertake that the connectivity proposed to be installed and commissioned to vertical

and horizontal sites on Jammu & Kashmir state wide area network is complete in all respects adhering to the requirements specified in the RFP in conformity with this offer as may be ascertained in accordance with

the solution provided in the technical Bid.

Sr.no Name of the

site Connected with

(name of the

SHQ/DHQ/BHQ

/DNMC/BNMC

Bandwidth quantum Type of

connectivity

As per Appendix As per

RFP Incremental

Bandwidth

as per RFP

We undertake, if our bid is accepted, to commence the work immediately and to complete the project

deliverables as the case may be within the stipulated time frame from the date of receipt of your

Notification of Award.

We agree to abide by this bid for a period of 180 days from the date fixed for bid opening and it shall

remain binding upon us and may be accepted at any time before expiration of that period. Until a formal

contract is prepared and executed, this bid, together with your written acceptance thereof and your

153

notification of award, shall constitute a binding Contract between us.

We understand that you are not bound to accept the lowest or any bid you may receive. We also

understand that you have the right to vary the quantities.

Dated: this day of _2012

Signature of Bidder

Details of enclosures Full Name :

Full address :

Tel. No. Fax

no_

E-mail:

Signatures of authorized signatory Seal of the company

Name: Date:

154

Appendix XVIII

Financial Bid Proposal – Network Connectivity & Bandwidth To

The Chief Executive Officer Date: / /2012 Jammu & Kashmir eGovernance Agency(JaKeGA)

Civil Secretariat, , Srinagar J&K.- 190001

Subject: ‘Financial Bid Proposal - Network Connectivity & Bandwidth for

Creation

of Jammu & Kashmir State Wide Area Network (JKSWAN) on BOOT basis

Reference: Tender Document dated-30/08/2012 issued by JaKeGA.

We M/s offer to undertake that the connectivity

proposed to

be installed and commissioned to vertical and horizontal sites on Jammu & Kashmir state wide

area

network is complete in all respects adhering to the requirements specified in the RFP in

conformity

with this offer as may be ascertained in accordance with the solution provided in the technical Bid.

The bidder is required to submit the offer as per the proforma given below:-

Sr.no Name of

the site Connected with

(name of the

SHQ/DHQ/BHQ)

Bandwidth

quantum Type of

connectivity U

n

i

t

r

a

t

e

As per

Appendix As per RFP Incremental

Bandwidth

as per RFP

1.

2.

1. Period of Delivery: We do hereby undertake, that in the event of acceptance of our bid, the job

will be completed within one month unless other wise specified in the purchase order.

2. Terms of Delivery: The landed prices quoted are inclusive of current Excise Duty, Freight,

Insurance, Sales Tax, etc.

3. We agree to abide by our offer for a period of 180 days from the date fixed for opening of

the Technical bids and that we shall remain bound by a communication of acceptance within

that time.

4. We hereby certify that we have read and understood the terms and conditions applicable to the

bidder and we do hereby undertake to supply as per these terms and conditions.

155

5. Certified that the Bidder is:

A sole proprietorship firm and the person signing the bid/offer is the sole proprietor/constituted

attorney of the sole proprietor.

Or

A partnership firm, and the person signing the bid/offer is a partner of the firm and he has

authority to refer to arbitration disputes concerning the business of the partnership by virtue of

the partnership agreement/by virtue of general power of attorney.

Or

A company and the person signing the bid/offer is the constituted attorney.

NOTE: Delete whatever is not applicable. All corrections/deletions should invariably be duly

attested by the person authorized to sign the bid/offer document.

6. We do hereby undertake that until a formal Contract is prepared and executed, this bid,

together with your written acceptance thereof and placement of letter of intent awarding the

Contract shall constitute a binding Contract between us.

Note: The quantities indicated above are indicative only are likely to increase or

decrease. The bidder is required to give rates which are valid for one year from the date of

issue of letter of intent by JAKEGA. The bidder is required to give an undertaking with

regard to the validity of the rates on its letter head and to be submitted alongwith the

pre-qualification bid.

Dated: this day of 2012

Signature of Bidder

Full Name:

Full address:

Tel. No. Fax no E-mail:

Details of enclosures

156

Appendix XIX

Details of Non-Feasible Circuits - J&K SWAN Project as on 08-09-2011(TNF)

S.NO SSA Primary location

(Terminal A)

Secondary Location

(Terminal B) Circuit

Feasibility as on

26-04-2011

1 2 3 4 5 6

1 Jammu DC Office Kathua BDO Lohai-Malhar 2 Mbps Non-Feasible

2 Jammu DC Office Kathua BDO Duggan 2 Mbps Non-Feasible

3 Udhampur DC Office Doda BDO Ghat 2 Mbps Non-Feasible

4 Udhampur DC Office Doda BDO Bhaderwah 2 Mbps Non-Feasible

5 Udhampur DC Office Doda BDO Gundana 2 Mbps Non-Feasible

6 Udhampur DC Office Kishtwar BDO Darbshalla 2 Mbps Non-Feasible

7 Udhampur DC Office Kishtwar BDO Nagseni 2 Mbps Non-Feasible

8 Udhampur DC Office Kishtwar BDO Padder 2 Mbps Non-Feasible

9 Udhampur DC Office Kishtwar BDO Marwah 2 Mbps Non-Feasible

10 Udhampur DC Office Kishtwar BDO Chatroo 2 Mbps Non-Feasible

11 Udhampur DC Office Kishtwar BDO Dachan 2 Mbps Non-Feasible

12 Udhampur DC Office Kishtwar BDO Warwan 2 Mbps Non-Feasible

13 Udhampur DC Office Udhampur BDO Dudu 2 Mbps Non-Feasible

14 Udhampur DC Office Ramban BDO Gool 2 Mbps Non-Feasible

15 Udhampur DC Office Reasi BDO Mahore 2 Mbps Non-Feasible

16 Udhampur DC Office Reasi BDO Arnas 2 Mbps Non-Feasible

17 Leh DC Office Leh BDO Office Durbuk 2 Mbps Non-Feasible

18 Leh DC Office Leh BDO Office Nubra 2 Mbps Non-Feasible

19 Leh DC office kargil BDO Office Taisura 2 Mbps Non-Feasible

20 Leh DC office kargil BDO Office Zanskar 2 Mbps Non-Feasible

21 Rajouri DC Office Poonch Thesildar Havelli 2 Mbps Non-Feasible

22 Rajouri DC Office Poonch BDO Office BFZ 2 Mbps Non-Feasible

23 Srinagar DC Office Ganderbal BDO Lar 2 Mbps Non-Feasible

24 Srinagar DC Office Kupwara Tehsildar Office Karnah 2 Mbps Non-Feasible

25 Srinagar DC Office Kupwara BDO Ramhal 2 Mbps Non-Feasible

26 Srinagar DC Office Kupwara BDO Tangdar 2 Mbps Non-Feasible

27 Srinagar DC Office Kupwara BDO Teethwal 2 Mbps Non-Feasible

28 Srinagar DC Office Baramulla BDO Zanagir 2 Mbps Non-Feasible

157

* This report was submitted by BSNL to the State IT Department based on their

connectivity in the J&K State.

29 Srinagar DC Office Bandipora DBO Gurez 2 Mbps Non-Feasible

30 Srinagar DC Office Anantnag BDO Damhanjipora 2 Mbps Non-Feasible

31 Srinagar DC Office Anantnag BDO Shangas 2 Mbps Non-Feasible

32 Srinagar DC Office Kulgam BDO Phaloo 2 Mbps Non-Feasible