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James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford 12-14 September, 2007

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Page 1: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

James Wilkinson Nicolas Sola

Thames Valley University, London

Developing Intercultural Competence

Education in a Changing Environment Conference,Salford 12-14 September, 2007

Page 2: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Page 3: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

3. IICEE Project Partnership

Page 4: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

4. Project Outputs

• 3 Learning Units

• Module Guide

• Research

• Website: http://iicee.tvu.ac.uk

Page 5: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

5. Defining Intercultural Competence: some apparent contradictions

• Goal

• Scope • Application

• Underpinning conceptions of culture

Page 6: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Coherence versus Cohesion

Rathje (2007)

Page 7: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Coherence versus cohesion-based view of intercultural interaction

Rathje (2007)

Page 8: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Rathje’s (2007)“Tentative definition of intercultural competence”

“ Foundation: understanding culture as existing within human groups, characterized by cohesion due to familiarity with inherent

differences. Scope: intercultural competence can be defined as a culture-generic skill. Application: relevant in interactions between individuals from different human

groups experiencing foreignness …. Goal: that leads to culture production by creating familiarity and thus

cohesion among the involved individuals allowing them to pursue their interaction goals.”

(Rathje 2007: 13)

Thus, IICEE can be seen as equipping individuals with practical knowledge and skills which allow them to pursue their interaction goals

Page 9: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Developing three types of learning:

cognitive affective conative

Page 10: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Integrating theory and practice

1. Interpersonal and intercultural communication teamwork and presentation skills

2. Creative problem solving strategies

3. Cross-cultural project management and team facilitation

Page 11: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Atmosphere for Creativity*

Threatening controversial neutral cooperative supportive

A T M O S P H E R E

E

N for

E individual

R and

G team

Y

Energy required for emotional survival

Energy available

for task and success

*adapted from:Ceserani and Greatwood,1996

Page 12: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

6. Project Working Methods

The IICEE project is itself a case study in

• interpersonal and intercultural teamwork • creative problem solving • cross-cultural project management

Page 13: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Intercultural andInterpersonal

Communication, Teamwork & Presentation

Skills

Assignment 1

Group Project

(weeks 1-10)

Presentation andWritten Report

Cross-cultural Project

Management and Team

Facilitation

Creative ProblemSolving

Strategies

IICEE at Thames Valley University (2006-2007)

Page 14: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Assignment 2

Critical Evaluation

(weeks 11-15)

Individual Report

Reflection on

international / intercultural aspects of project management,based on

Experience of multicultural

project teamwork

Critical evaluation of relevant literature

Page 15: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Intercultural andInterpersonal

Communication, Teamwork & Presentation

Skills

Assignment 1

Group Project

Weeks 1-12

Presentation andWritten Report

Cross-cultural Project

Management and Team

Facilitation

Creative ProblemSolving

Strategies

Next year…

Assignment 2

Weeks 1 – 15

Reflection oninterpersonal / intercultural

aspectsof project management,

based on :

• Experience of multicultural project work

• Critical evaluation of relevant literature

Individual Report

Page 16: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

The Student Experience

“In professional life, it is not important to know a lot about the people you work with”

“In order to work effectively in a team, I need to know the other team members well”

“Silence does not necessarily mean ‘Yes’ ”

Page 17: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Dissemination Activities

• Nice Network: Nice, Tralee, Sopot, Gijon, Ljubjlana, Heilbronn

• International Association Conferences:CECIOS - KaunasEAIE – Krakow, Basel, Trondheim; IATIS – Cape Town; SPACE – Edinburgh; CyprusIALIC – Passau

ECE - Salford

Page 18: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

The need for an open approach

“ to provide frames of reference, to give analytical tools to explore in-depth trade-offs among short and long term alternative decisions, to involve individual managers in assessing their own values and paradigms in order to be more lucid and responsible in their own choices.”

(De Bettignies, cited by Schneider and Barsoux 2003: 258).

Page 19: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

In Conclusion

“Through this module, I have met lots of different people from different country who even have not traditional personalities that people assume they should have. I have really learned and experienced intercultural communication. They are all so unforgettable, which help me to have knowledge and experience to deal with different people with different culture in future.”

(MA in Tourism Management student, TVU)

Page 20: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

Contact Details

Project Coordinator: [email protected]

Learning Unit Coordinators:

LU 1 Interpersonal and intercultural communication: [email protected]

LU 1 Creative Problem Solving: [email protected]

LU 3 Cross-cultural Project Management: seidenspinner@fh-

heilbronn.de

Page 21: James Wilkinson Nicolas Sola Thames Valley University, London Developing Intercultural Competence Education in a Changing Environment Conference, Salford

References

Ceserani, J. and Greatwood, P. (1996) Innovation and Creativity. London: Kogan Page

Rathje, S. (2004) Corporate Cohesion – Handlungsansatz zur Gestaltung interkultureller Unternehmenskultur, in Bolten, J. (Ed) Interkulturelles Handeln in der Wirtschaft – Positionen, Modelle, Perspektiven, Projekte, Sternenfels 2004 (Wissenschaft & Praxis): 112-124

Rathje, S. (2007) Intercultural Competence – Status and Future of a Controversial Concept, Retrieved 15th May 2007 from http://www2.uni-jena.de/philosophie/iwk/publikationen/intercultural_competence_rathje.pdf: 13

Schneider, S. and Barsoux, J. (2003). Managing across cultures, Harlow: Financial Times Prentice Hall: 258