Standard Operating Procedures

for

Movement and Travel Restrictions During Lockdown

24th July 2020

(Document No. 4 - Version 2)

COVID-19 Task Force, RIGSS, Phuentsholing

Bhutan

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SOP for Movement and Travel Restrictions during Lockdown

A. Purpose

This SOP is developed for a lockdown situation in the context of local transmission of COVID-19 in Phuentsholing.

B. Scope

The SOP shall apply to movement/ travel of people and vehicles including private vehicles for enforcing restrictions to prevent community transmission in Phuentsholing.

C. i. Key Implementing Agencies

a. Royal Bhutan Police (RBP) b. Road Safety Transport Authority (RSTA ) c. Department of Immigration (DoI), MoHCA

ii. Supporting Agencies

a. Ministry of Health (MoH) b. Ministry of foreign Affairs (MFA) c. Department of Revenue & Customs (DRC) d. Department of Law and Order (DLO) e. Department of Labour, MoLHR f. Food Corporation of Bhutan limited (FCBL) g. De-suung Organization h. Department of Forests and Park services (DoFPS) i. Bhutan Red Cross Society (BRCS) j. Dungkhag and Thromde Administrations

D. SOP for movement of people

i. C19TF, upon obtaining approval of the government, shall issue public notification for the

lockdown in Phuentsholing and restrict all movement of people and vehicles.

ii. As soon as a lockdown is announced, RBP supported by De-suups and other relevant agencies shall ensure inter alia, the closure of: a. All offices (government, autonomous and private) with the exception of offices that are

engaged in addressing COVID-19, public utilities (electricity, water, sanitation, telecommunications, internet, roads), financial institutions, cable TV operators, print and broadcast media, emergency services (fire, police, ambulance) and De-suung. Offices that have to remain open shall function with essential staff only based on health risk assessment.

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b. All shops with the exception of wholesalers/suppliers/dealers (including warehouses) and POL retail outlet (including LPG depots) identified by the RTIO and clearing agents identified by DRC based on health risk assessment (List of wholesalers, retailers, vegetable vendors, POL retail outlets, LPG depots attached as annexure I) (List of identified clearing agents attached as Annexure II

c. All industries with the exception of power plants, industries producing essential goods and other industries of strategic national importance. Installations and industries that remain operational shall comply with all Protocols/Advisories issued by the Ministry of Health.

d. All hotels, restaurants, bars, cafes, nightclubs including homestays and guesthouses unless such establishments are being used for purposes of quarantine, isolation or to house emergency medical staff (List of quarantine and isolation facilities attached as Annexure III)

e. All educational institutions including religious institutions shall be remain close. f. All entertainment centers, sporting arenas/facilities shall remain close.

iii. All hospitals and healthcare facilities including pharmacies, pharmaceutical companies and

suppliers/distributors of medicines, private diagnostic centres, clinics and veterinary hospitals shall remain fully functional based on health risk assessment.

iv. RBP supported by Desuups and other relevant agencies shall enforce ‘stay at home’ orders and prohibit all social, cultural, religious, academic functions and gatherings.

v. No person shall be allowed to move in or out of the lockdown area unless permitted by a competent authority. (Sample card attached as annexure IV)

vi. Responders/ duty bearers shall be allowed movement and permits shall be issued by Incident Management Team.

vii. BRCS shall manage the dead bodies of COVID-19 cases as per the Ministry of Health’s SOP on Dead Body Management

viii. Family members will be allowed to attend funerals based on approval from a competent authority as per the procedures prescribed by the MoH. All persons attending funerals shall observe strict physical distancing, use of face masks and comply with all health advisories issued by the Ministry of Health.

ix. RBP supported by other LEAs shall set up secondary check points to monitor and control unauthorized movement of people and vehicles.

x. RBP supported by Desuups, BRCS and other volunteers shall enforce health safety protocols such as physical distancing, hand washing, use of masks, mandatory use of Druk Trace app as applicable.

E. SOP for movement of vehicles

i. RSTA and RBP shall ensure that all public, commercial and private vehicles do not ply except emergency service vehicles (fire, police, ambulance) and essential service vehicles (waste and

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sewerage, telecommunication, electricity, road maintenance, cable TV) and those authorized by the C19TF.

ii. RSTA shall issue a label (with RSTA seal) for vehicles on official duty. iii. Vehicles on official duty shall display the card on the dash board. iv. RSTA and RBP shall allow movement of private vehicles within lockdown area only in the

event of emergencies such as death, medical emergency, critical domestic issues and special official assignments.

v. Upon approval by the C19TF, RSTA shall issue a ‘Special Permit for movement of Vehicles on duty adhering to the following color coding (Sample of cards attached as Annexure VI):

a. Death - Red b. Medical emergency – Blue c. Critical Domestic Issue – Green d. Special official assignment – White

vi. The Special Permit shall be valid for a specific duration depending on the nature of the emergency situation.

vii. Vehicles on duty shall display the card on the dash board and submit it to RSTA or Local Government Authorities at the destination/point of origin after the completion of assignment.

viii. RSTA shall implement the containment protocol in the event of movement of vehicles. (Containment Protocol attached as annexure VII).

ix. RSTA shall coordinate with RBP to facilitate the movement of approved vehicles by sharing the list of details of vehicle drivers and passengers with RBP through whatsapp for smooth entry/ exit at the checkpoints.

F. MFA and DLO shall communicate entry/ exit restrictions to counterparts at the local and central

government level of Government of India. G. Incident Commanders (Dzongdag, Dungpa, Thrompon) with support from the Incident Management

Team shall oversee operations. H. Any person/ persons found violating any provision of the lockdown shall be dealt with as per the

offences and penalties prescribed by the Penal Code of Bhutan. I. In the event law & order situation deteriorates during the lockdown, the RBA shall assume

command.

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Annexure I (a): List of Identified Retailers

Sl. No

Local Area Plans (LAP) and Trade Officials

Total No. of population

No of House holds Shop identified

H Mart ( 17819590)

1 Kabraytar ( Yeshi Wangchuk, TO, 17823175)

2960 159 Pradhan Fair Shop (17834120)

Thapa Tshongkhang (17887061)

2 Khareyphu (Yeshi Wangchuk, TO, 17823175)

40 8 Kuenphen Tshongkhang - (Bumo-17707445)

Tashi Commercial Corporation (TCC), (77221000)

Zimdra Impex, (77473153) Tashi Wangyal Enterprise, (17661876) Tamshing Enterprise, (17469087) Ratna Siddhi General Store, (17622696)

3

Core Town (Tawla, ATO, 17886013, Leki Dorji, AI- 17605798 and Sangay Dorji, AI -17868957)

17465 1937 Jatan Prassad Lal Prassad, ( 77460929)

Noryang Enterprise, 17705389 Thukten General Store, 17483171 RR Enterprise, 17666231

4 Rinchending ( Sangay Chophel, TO, 17708166)

2095 169 8 seven (1756648)

Sangdol Enterprise(17986150)

5 Ahalay (Sangay Chophel,TO, 17708166)

350 80 Reldri Restaurant (17570904) – One vehicle

Hem Kumar Tshongkhang, (77667305 ) (Upper Toribari)- No vehicle

6 Pekarzhing (Sonam Dendup, STO, 17240240)

505 149 Sujata Tamang Tshongkhang (77477581) Naya Basti

Saraswati General shop (77224142) (Lower Toribari)

7 Pasakha (Dawa Norbu, AE , 17971058)

4525 538 Pema Tshongkhang (77332023)- Has Pick up Bolero

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Pema Lhadon Tshongkhang (17987828/174519220) BPC Colony – 1 Maruti Van

8

Pasakha Industrial Estate ( Dawa Norbu, IIDD -17971058)

830 332 Mithey Tshongkhang (77648767) (BFAL Colony)- He has two vehicles

9 Toorsa Tar 95 24 FCB

10 Amochu (Tshering Dorji, AIO-77739774)

1295 102 Umesh Prassad Grocery (77328388)- van

11

Dhamdara (Tashi Dorji, Dy. Chief Industries Officer, 17118444)

1860

160

KP Tshongkhang (17648803): Upper Dhamdara Has Vehicle

Gayden Enterprise (17533289)

Deki Mini-Mart (17480417)- No transportation problem.

12 PTDP - - FCBL

Annexure I (b): List of Identified Wholesalers

SL Name of the firm Location Contact No 1 Tashi Central Store Near Old Main Gate 77221000 2 Tashi Wangyel Tshongkhang Industrial Estate, Damdara 17661876 3 Jigme Commercial DGPC Office, Damdara 17533394 4 Damchen Agencies Sersang Compound, Lower Market 16551952 5 Tamzhing Enterprise Industrial Estate, Lower Market 17469087 6 Bumzang Traders Yarkey -Gown 17611496 7 U.T Trading Yarkey - Godown 17633374/77468374 8 My Mart Near FCB Auction Yard 77231008 9 Gashel Stores Industrial Estate, Damdara 17572293 10 8 Eleven Yarkey – Gown 77385770

Annexure I (c): List of POL Dealers and Retail Outlets/Depot

SL.No Name of POL Depots Exact Location Contact person and their phone no. Manager/ Proprietors

1 Bhutan Oil Distributor (BOD_ - Old

Bhutan Main Gate 1. Mr. T.R Sharma (DMD) - 77110295 2. Nihar Basu (GM) - 77611504

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2 Bhutan Oil Distributor (BOD & Tashi GAS )- New

Old Truck Parking, Lower Market

1. Mr. T.R Sharma (DMD) – 77110295 2. Nihar Basu (GM) - 77611504 3. Mani Kumar Tiwari - 7719057/7719054

3 Bhutan Oil Distributor (Industrial Estate Area)

Near BBPL 1. Tshewang - 77191061

4 Druk Petroleum Corporation Limited (DPCL)

Near Dungkhag Court

1. Pema Wangdi (GM)- 77100772 2. Nima Lepcha (17627775) 3. Tshering Dema (Manager -GAS) - 17764700

5 Damchen Petroleum Distributor (DPD)

Near GREF Camp, Lower Market

1. Sonam Tobgay (Manager)- 17407606 2. Chencho Lham ( Manager-GAS) - 17841095

6 Bhutan Industrial Gas (BIG)

Old Truck Parking, Lower Market

1. Bumpa Wangmo (Manager) - 17851095

7 Bhutan Oil Distributor (BOD)

Near Alley Land Custom Station, Pasakha

1. Mr. Som Bdr Gurung (Manager)- 77638899

8 Damchen Petroleum Distributor (DPD)

Rinchending 1. Ms. Sushila Rai (Manager)- 17833577/77653690

Annexure I (d): List of Pharmaceutical Shops SL.No Name of the

Pharmacies Exact

Location Contact no

1 Namsay Medical Shop Gateon lam 17117030

2 Kuenphen Neysel Pharmacy Phunsum Lam 17358710

3 Bhutan Union Pharmacy Hotel Phuentsholing Basement

77714091

4 Druk C Wang Pathology Gatoen Lam 17832955

5 Phuentsholong Diagnostic Centre

Pelkhil Lam 16171819

6 LT Diagmnostic Centre Gatoen Lam 16111111

Annexure I (e): List of Vegetable Vendors

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SL.No Name of Vendors Exact Location Contact no 1 Mahindra & Surendra Vegetables Near FCBL Auction

yard 17621159

2 Phuentsholing Enterprise Vegetable Market 17341958 3 Das Vegetables Vegetable Market 17256192 4 Green Hands (fair price shop) Kabreytar/Vegetable

Market 17559915

Annexure II : List of clearing agents

Sl.NO Name of Agent Contact No 1 Loyal Clearing Agent (DRC85) 17613097 2 Druk Clearing Agent (DRC3) 77346767 3 Bhutan Post Agent (DRC16) 1760283 4 Drukyul Clearing Agent (DRC50) 17872383 5 Zambala Clearing Agent (DRC1) 17725136 6 PW Clearing Agent (DRC17) 77288949 7 TD Clearing Agent (DRC136) 17865385 8 TD Clearing Agent (DRC68) 17351873 9 Tshering Clearing Agent (DRC130) 17824733

10 Yangshel Clearing Agent (DRC69) 17626436 11 SS Clearing Agent (DRC67) 17615586 12 KTD Cleaing Agent (DRC151) 17741290 13 KTD Cleaing Agent (DRC153) 77476547 14 KR Clearing Agent (DRC86) 17642744 15 Karma Clearing Agent (DRC12) 77785247 16 Paksam Clearing Agent (DRC43) 17555444 17 Kinlha Clearing Agent (DRC134) 17398488 18 Kezang Yangcha Clearing Agent (DRC45) 17670793 19 Kenchen 77212453 20 DN Clearing Agent

Annexure III : List of quarantine and isolation facilities

Sl. No

Hotel Name Rooms Beds

Contact No 1 Legphel 33 66 17837647 2 Sinchula 15 25 77323125 3 Bhutan Residence 25 47 77630878 4 Park Hotel 32 55 17110900

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5 Palm Hotel 38 60 17160580 6 Central Hotel 28 44 17119771 7 Namgay Hotel 17 35 17112912 8 Shine Hotel 29 48 17803993/77224588 9 Peling Resort 16 34 17852983 10 Alem Hotel 20 32 77705448/77376930 11 Gadhen Hotel 24 33 77799953 12 Pelri Hotel 16 30 17284897 13 Gaki Peling Hotel 20 20 77641461 14 Bhutan Hotel 24 40 77356614 15 Peljorling 20 39 17799250 16 Everest Inn 22 45 17566523 17 Raven Hotel 15 25 17550110/17708512 19 Hotel Phuentsholing 32 60 77630878 20 Lhaki Hotel 27 40 17610235 21 Khamzang Hotel 29 43 17635503 22 Tsheringma Hotel 20 34 17964732 23 Hotel Fhola 16 26 17308529 24 Karma Suites 21 42 17629289 25 Damchen Hotel 22 25 16551952/17110711 26 Orchid Hotel 32 58 17954701 27 Everest Hotel 21 37 17566523 28 GamiGa Hotel 37 70 17607339 29 Hotel Saluja 13 26 17721138 31 Mid-Point (Indra Mila Hotel) 16 28 77298747/17832235 32 Kuzula Hotel 30 51 17110472 33 Hotel Blue Dragon 34 57 17110551 34 New Everest Hotel 17 26 17566523 37 Kuenga Hotel 19 32 77231798 39 Tashi Namgay Grand 32 60 17601118

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Total 812 1393

Annexure IV: Sample of card to facilitate the movement of people

Annexure V: Form 1

Request for Special permit for the movement during emergency

Vehicle Registration No.

Type of vehicle

Name of the Driver

Contact No. of the driver

Driving License No.

Passenger Details Name of the passenger

Age /Gender

CID No.

Contact No

Remarks

Travelling from

Travelling to

Reason for travel

Declaration:

I confirm that the information given in this form is true.

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Date and signature of applicant

Verified by : Name and signature of the official Annexure VI : Sample of cards for movement of vehicle during lockdown

(a) Death – Red

(b) Medical emergency- Blue

(c) Critical domestic issue- Green

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(d) Special official assignment

Annexure VII: Containment protocol for Drivers and Transport Monitoring Officials during lockdown Drivers and Transport Monitoring Officials shall:

1. Comply with safety protocol at all times 2. Practice hand hygiene, physical distancing, cough etiquette and shall avoid close contacts

throughout the journey 3. Stop only at designated places like Health screening and check points 4. Not to carry any passengers 5. Remain in the vehicle under self-contained mode at all times and carry their own meals and

refreshments 6. Use only the designated stop area (at the pick-up and point of delivery) 7. Travel in convoy and abide by standing instructions 8. Abide by the rules and regulation/health advisory of the Ministry of Health (MOH) issued from

time to time 9. Stop only at isolated places where there are no settlements or crowd areas for relief breaks 10. Use hand sanitizer from time to time 11. Sanitize/disinfect the vehicle parts like door knobs, steering wheels, dashboard areas and other

parts that are exposed and frequently touched

NB: The driver/escort shall be quarantined and made liable for willful violation of any of the provision of the containment protocol/health advisory/rules and regulations. Under lockdown situation, some of the rights may be curtailed.