it’s time to make digital persuasive

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It’s time to make Digital Persuasi ve Peeyoos h Chandr a ( PC) Di gi tal Planni ng Di rector

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Presentation at the Marketing Association Digital Day Out #DDO12

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Page 1: It’s time to make Digital  Persuasive

I t ’ s t i me t o mak e D i g i t al

Pe r s u as i ve

Peeyoos h Chandr a ( PC)

Di g i t al

Pl an n i n g

D i r e c t o r

Page 2: It’s time to make Digital  Persuasive

Di g i t al Ad ve r t i s i n g me t e o r i c

gr o wt h

Page 3: It’s time to make Digital  Persuasive

Ave r age CTR i n c amp ai gn s i n

f al l i n g

Page 4: It’s time to make Digital  Persuasive

Ho w d o e s NZ c o mp ar e ?

Page 5: It’s time to make Digital  Persuasive

Cr i s i s o r Op p o r t u n i t y?

Page 6: It’s time to make Digital  Persuasive

2006

Page 7: It’s time to make Digital  Persuasive

Fac e b o o k mo r e p o p u l ar t h an Po r n

Page 8: It’s time to make Digital  Persuasive

Un d e r s t an d i n g t h e c o n s u me r

c o n t e x t

Th e r e al q u e s t i o n i s – h o w d o we ge t

e n gage me n t t o mi r r o r i n ve s t me n t ?

Page 9: It’s time to make Digital  Persuasive

Me , My Wo r l d , Th e wo r l d

Thi ngs I c ar e aboutL i f e /Wo r k

Bi l l s

Ki d s

Dr e ams

Fr i e n d s /Fami l y

Lo ve s /Hat e s

St uf fNe ws

Br an d s

Th i n gs I c an ’ t

c o n t r o l

Th i n gs I d o n ’ t

c ar e ab o u t

Page 10: It’s time to make Digital  Persuasive

I n t e r e s t i n g l i t t l e f ac t : Twe e t =

Hu g

"Your brain interprets tweeting as if you were directly interacting with people you cared about or had empathy for"

Paul Zak Phd.Professor of EconomicsProfessor of Neurology,

Dr. Love

Page 11: It’s time to make Digital  Persuasive

Wh e r e d o d o D i g i t al & So c i al

Me d i a f i t ?

Most advertising bounces out of my world

But if it’s engaging, I let it into my world

Then the real job starts

Page 12: It’s time to make Digital  Persuasive

Th e t h r e e r o l e s f o r D i g i t al

ToolAc t orMedi a

www.bjfogg.com

Persuasive Technology LabStanford University

Page 13: It’s time to make Digital  Persuasive
Page 14: It’s time to make Digital  Persuasive

THINK FEEL DO

THINK FEEL DO

Rational Mind

Fallacy

Emotional Mind

Reality

(Source: Tim Ambler, London Business School)

Emo t i o n l e ad s t o ac t i o n

Page 15: It’s time to make Digital  Persuasive

Pl an f o r l e ve l s o f p ar t i c i p at i o n

& p e r s u as i o n

Page 16: It’s time to make Digital  Persuasive

Di g i t al as Me d i a

Page 17: It’s time to make Digital  Persuasive

Th e Gr e at Sc h l e p

Page 18: It’s time to make Digital  Persuasive

Pe r s u as i o n

• 342 million media impressions (Optimedia)

• Talking points available on thegreatschlep.com website were read and downloaded 1.2 million times

• Over 25,000 grandkids signed up to schlep

• Jews voted for Obama, and he won Florida by 170,000 votes

Page 19: It’s time to make Digital  Persuasive

NZ Ar my

How do we get more people to lean into the story of how the Army helps people develop their skills?

How do we get them to care about the story?

Page 20: It’s time to make Digital  Persuasive

Ho w p e r s u as i ve ?

25% increase in recruitment calls

Monthly video views increased 935% during the campaign

They remained 265% higher 60 days after paid promotion finished and continue to remain at similar levels.

Page 21: It’s time to make Digital  Persuasive

Di g i t al as t o o l

Page 22: It’s time to make Digital  Persuasive

201 1 El e c t i o n s

Page 23: It’s time to make Digital  Persuasive

Fac e b o o k & Ad vo c ac y

Us i n g Fac e b o o k t o

ge t ad vo c ac y

Cr e at e a c o mmu n i t y

o f ad vo c at e s f o r “ I

Vo t e NZ”

En r o l d i r e c t l y i n

Fac e b o o k

De l i ve r i n f o r mat i o n

ab o u t t h e

Re f e r e n d u m & vo t i n g

Page 24: It’s time to make Digital  Persuasive

Re s u l t s

Page 25: It’s time to make Digital  Persuasive

Di g i t al as ac t o r

Page 26: It’s time to make Digital  Persuasive

De p r e s s i o n . o r g. n z

The Journal was created to serve as an online tool on the depression.org.nz website to help New Zealanders manage mild to moderate depression

13,000 people are actively using 488,000 people visited the site in the first year

Page 27: It’s time to make Digital  Persuasive

So r t e d . o r g. n z

Launched in 2001 !

Last year 28% of Kiwis used sorted.org.nz or Sorted resources

81% of visitors were repeat users

91% of users had taken some action as a result of visiting sorted.org.nz

Page 28: It’s time to make Digital  Persuasive

L i n k , L i k e , Lo ve

Page 29: It’s time to make Digital  Persuasive

3 t h i n gs t o d o

Re - i mag i n e o p p o r t u n i t i e s t o p e r s u ad e

L i s t e n , d o , s ay

F i n d yo u r Wak u Do k i

Page 30: It’s time to make Digital  Persuasive

If markets are conversations, then marketing is about the things that conversations are about.

Not about placing those things or promoting those things, but about the things themselves.”

J.P RangaswamiChief scientist Salesforce.com

Page 31: It’s time to make Digital  Persuasive

Yo u r c o n t ac t d e t ai l s :

p c @s aat c h i . c o . n z

@p e e yo o s h c h an d r a