it301 project management i – unit 2. copyright 2009 scope refers to all the work involved in...

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T301 Project Management I – Unit 2

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Page 1: IT301 Project Management I – Unit 2. Copyright 2009  Scope refers to all the work involved in creating the products of the project and the processes

IT301 Project Management I – Unit 2

Page 2: IT301 Project Management I – Unit 2. Copyright 2009  Scope refers to all the work involved in creating the products of the project and the processes

Copyright 2009

Scope refers to all the work involved in creating the products of the project and the processes used to create them

A deliverable is a product produced as part of a project, such as hardware or software, planning documents, or meeting minutes

Project scope management includes the processes involved in defining and controlling what is or is not included in a project

Information Technology Project Management, Sixth Edition 2

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Collecting requirements: defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them

Defining scope: reviewing the project charter, requirements documents, and organizational process assets to create a scope statement

Creating the WBS: subdividing the major project deliverables into smaller, more manageable components

Verifying scope: formalizing acceptance of the project deliverables

Controlling scope: controlling changes to project scope throughout the life of the project

Information Technology Project Management, Sixth Edition 3

Page 4: IT301 Project Management I – Unit 2. Copyright 2009  Scope refers to all the work involved in creating the products of the project and the processes

Copyright 2009Information Technology Project Management, Sixth Edition 4

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Purpose is to define and document stakeholder expectations for meeting the project objectives

Requirements describe the characteristics of the deliverables

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Tools and techniques:◦ Interviews◦Focus groups◦Facilitated workshops◦Group creativity techniques◦Group decision making techniques◦Questionnaires and surveys◦Observations◦Prototypes

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The scope management plan describes how the project team will define project scope, verify work, and manage and control scope

Project scope management plan should include:◦The process for preparing the scope

statement◦The process for creating the WBS◦A definition of how deliverables will be

verified◦A description for controlling scope

changes

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Accurate scope definition is critical to project success

Poor scope definition leads to rework, increased cost, schedule delays, and poor morale

Refer to the project charter when creating the final scope statement

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Project scope statements document the following:◦ Product scope description◦ Product acceptance criteria◦ Project deliverables◦ Project exclusions◦ Project constraints◦ Project assumptions

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Acceptance criteria used to determine whether the deliverables and final product, service, or results are acceptable and satisfactory

Constraints restrict or dictate the actions of the project team

Assumptions are elements believed to be true

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Project charter inputs◦Project statement of work◦Business case◦Contract◦Enterprise environmental factors◦Organizational process assets

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Contains the following:◦Business need◦Product scope description◦Strategic plan

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Organizational culture, structure, and processes

Governmental or industry standards

Infrastructure Human resources Personnel administration

Organization’s work authorization system

Marketplace conditions Stakeholder risk

tolerances Political climate Communication channels Commercial databases

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Expert judgment◦ Individuals or groups of people, who have

training, specialized knowledge, or skills◦Helpful in assessing the inputs, environmental

factors, organizational process assets, and analyzing historical information

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Key stakeholders◦Project manager◦Project sponsor◦Customers (internal or external)

Pulling the project charter together Project charter sign-off

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Key Elements:◦ Purpose or justification◦ Business need◦ High level list of requirements◦ High level description of project and product◦ High level list of risks◦ Summary milestone schedule◦ Summary budget◦ Criteria for project approval◦ Name of project manager◦ Name of the project sponsor

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Project charter sign-off is buy-in for the project

Project sponsor, senior management, and key stakeholders should sign charter

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Decomposing the Deliverables Constructing the WBS Unique WBS Identifiers Defining Work Packages Scope Statement Updates WBS Dictionary

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A WBS is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project

WBS is a foundation document that provides the basis for planning and managing project schedules, costs, resources, and changes

Decomposition is subdividing project deliverables into smaller pieces

A work package is a task at the lowest level of the WBS

Information Technology Project Management, Sixth Edition 19

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Work packages are the lowest level of the WBS Activities may be assigned at the work package

level Time, cost, and resource estimates are

determined here

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First level

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First two levels

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All levels

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Page 25: IT301 Project Management I – Unit 2. Copyright 2009  Scope refers to all the work involved in creating the products of the project and the processes

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A unit of work should appear at only one place in the WBS

The work content of a WBS item is the sum of the WBS items below it

A WBS item is the responsibility of only one individual, even though many people may be working on it

The WBS must be consistent with the way in which work is actually going to be performed; it should serve the project team first and other purposes only if practical

Information Technology Project Management, Sixth Edition 27

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Choose from the following class project options◦ A home improvement project◦ A website creation project◦ A corporate office move of several departments of workers from one

building to another located in the same city◦ A family vacation◦ A wedding◦ A gardening project

Unit 2 Assignment requires (see next slide for WBS example)◦ Develop a project charter for your class project – using the Greer

template (zip file in Doc Sharing). Look at the charter in the Gauchito Rocket project plan to see the types of information included. Include the same type of info for your project.

◦ Develop the WBS for your project (using the Gauchito Worksheet in Doc Sharing – there is a WBS tab with an example from the Gauchito Rocket project, replace this with your information)

◦ Document a narrative in Word answering the questions bulleted in the assignment instructions (What are the deliverables? Etc.)

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