Harold Heston Collins2500 Shallowford Rd NE, Apt 8403

Atlanta, Ga. 30345 Mobile: 405-922-6538

Evening Phone: 405-922-6538Day Phone: 404-498-6211

Email: harold _ collins@swbell.net

Country of citizenship: United States of AmericaVeterans' Preference: 10-point preference based on a compensable service-connected disability of 10

percent but less than 30 percent

Highest Grade: GS-2210-13, 10/2009-PresentContact Current Employer: Yes

AVAILABILITY Job Type: Permanent

Work Schedule: Full TimeAny

Desired Work Environment

Career Professional

Highly MobileMission-FocusedExperienced Professionals

WORK EXPERIENCE Department of Health and Human Services Centers for Disease Control and Prevention

10/2009 - Present

Atlanta, Georgia USGrade Level: GS-13Salary: 103,025.00 USD/YearHours per week: 40

Information Technology Specialist , 2210Provides leadership, advice, and collaboration on long-range Information Technology (IT) plans and projects linked to the Department of Health and Human Services "Promote Health Information Technology" program. Communicating with a wide variety of senior leaders, management officials, and partners about programs and public health data operations. Evaluate data management procedures of public health projects and studies for effectiveness. Maintain advance level of knowledge and provides expert advice to staff, peers, and higher management on issues involving the relationship of the IT functions operations and their impact on agency wide programs. Develop and apply technical policy to include standards, protocols, and data base administration techniques to effectively integrate and implement information systems into existing architecture. Participate in special projects and initiatives and perform special assignments including international projects in Africa, Asia, and throughout the United States. Plan, organize, and direct Centers for Disease Control and Prevention (CDC) information technology systems and database development activities troubleshooting and managing software package and patch installation. Manage public health program to determine impact on operations and made decisions on how to investigate and correct potential software vulnerabilities. Program activities include integration projects for NNDSS Base System (NBS) database, Emergency Response Health Monitoring and Surveillance (ERHMS) database development, Palantir System for Enteric Disease Response database system, Investigation and Coordination (SEDRIC) system development, eSurveillance Assessment database for Africa Global Health Security, and other projects that involve determination, selection, implementation, modification, and/or support of new and complex IT architecture and technological database requirements. Develop innovative customer service initiatives to enhance customer satisfaction with projects with scope definition, database requirements and deliverables. Developed presentations and briefings for the organization providing training and software development guidance to customers and staff. Develop information and training materials for targeted audience for public health informatics using Epi Info. I have provided Epi Info team members with tools and approaches to solve problems and improve processes. Prepare reports and other program documentation for Epi Info including technical documents on research

findings, scientific methodologies, evaluation results, fact sheets, etc. for dissemination. Tailored communication of organizational strategies, goals, objectives, or priorities on a regular basis to peers and public health partners to address the most critical issues in a compelling and diplomatic manner. Monitor CDC IT project activities and resources to mitigate risk and ensure success of the multiple projects. Analyze systems, strategies, services, or other health-related matters for implementation of corrective actions required to maintain and improve delivery of IT products and services. Recommend solutions to problems by developing improved methods and procedures. Developed new and improved methods using a modified communication plan and Work Breakdown Structure (WBS) to cope with particular projects. Develop strategies for program promotion, education, communication, and outreach to the Epi Info User Community. Provide assistance to local, state (Nevada, Missouri, and Georgia), Federal (National Institute of Occupational Safety ERHMS Project and Southwest Tribal Epidemiology Center), international (Namibia, Uganda, Scotland) or other health organizations regarding public health programs Coordinate IT project efforts to resolve critical problems using workgroups and small teams such as EIS Officers and Public Health Fellows. Carries out effective workgroup participation for Epi Info Community of users across branches, divisions, and centers. Guided teams and focus group to consensus on how to collect and analyze public health data to meet desired business goals. I actively supported organizational policies and practices designed to enhance diversity in the organization by leading and supporting our Diversity and Inclusion Committee and its activities. Successfully performs job responsibilities in a multi-project team environment, managing changes in project team tasking to accommodate adjustments in timelines and/or scope of work for National and Global Health support community projects. Consistently applies HHS Enterprise Performance Life Cycle (EPLC) and CDC Unified Process (UP) principals to IT projects. Demonstrates tact, courtesy, cooperation, and diplomacy interacting with the CDC internal Epi Info User Community and the external Epi Info User Communities around the world. Disseminates information through written documents and oral presentations to effectively accomplish public health IT database projects. Research and determine or recommend appropriate actions or interpretation of issues for the Office of Public Health Scientific Services (OPHSS) Director that impact organization or public health constituents in India. This activity provided advice, guidance and recommendations to senior leadership and other technical specialists on critical public health informatics/IT issues Initiated and establish a Memorandum of Understanding for the Centers for Disease Control & Prevention (CDC) to support cooperative training and research efforts. Maintains an effective and cohesive relation with the Division Leadership to develop polices memorandums and correspondence to support organizational goals. Participates in Surveillance Science Advisory Group (SurvSAG), Project Management Community of Practice (PMCoP) and other steering and planning work groups to pursue both internal and external opportunities for professional growth. Evaluate reports by analyzing facts and performing appropriate research and preparing detailed responses. Produces timely reports, studies, and analysis to support project and program decision. Coordinates, integrates and analyzes information of the current applications and activities related to public health surveillance and outbreak response. (Contact Supervisor: Yes, Supervisor's Name: Asad Islam, Supervisor's Phone: 404-498-6564)

Department of Defense (DISA) 11/2005 - 10/2009Grade Level: GS 12Salary: 72,557.00 USD Per YearHours per week: 40

Information Technology Specialist , 2210Collect and analyze Enterprise-wide Information Technology (IT) Issues related to the performance of the Defense Information Systems Network. Develop and carry out enterprise Continuity of Operations (COOP) plan for current IT Operations Issues Center implementing plans that integrate into components of the existing architecture. Inform and consults with management and users regarding the resolution of IT problems and issues. Communicate with a wide variety of senior leaders, management officials, and partners about technology programs and operations. Makes recommendations for the development of standards and direction for systems analysis and problem resolution. Recommend solutions to problems by developing improved methods and procedures. Coordinate IT project efforts to resolve critical problems with software package and patch installation. Monitor Continuity of Operations and other project activities and resources to mitigate risk. Coordinates collection of data necessary for resolution of Site and Enterprise hardware and software issues. Design tools and methods to analyze data for IT problems and issues. Recommend IT strategies related to equipment, personnel staffing, training and other requirements to maintain system performance. Implemented corrective actions required to maintain and improve delivery of IT products and services. Review and resolve data errors in trouble tickets entered into Remedy Helpdesk system. Document trouble ticket resolution and brief issues to DISA Computing Services Directorate Executive Management. Directly controls and coordinates necessary actions for the implementation of the CSD Issues Center Continuity of Operations Program. Provides technical assistance on issues and matters of strategic issue resolution priorities. Develop presentations and briefings for the organization. Obtains input from customers, and coordinates and develops daily

PowerPoint briefing slides tailored to address the most critical issues in a compelling and diplomatic manner. Identifies and evaluates technology and operations requirements for additional analysis. Analyzes Helpdesk data, determining compliance with approved reporting criteria. Evaluated Continuity of Operations Plans for inclusion of, systems, applications, security and communications to determine operational adequacy. Develop and apply technical policy to include standards, protocols, and data administration techniques to effectively integrate and implement information systems. Communication organizational strategies, goals, objectives, or priorities on a regular basis to peers and subordinates. Managed changes in project team tasking to accommodate adjustments in timelines and/or scope of work multiple for simultaneous complex projects, and consulted with teams in the development of solutions. Develop information and training materials for targeted technology helpdesk audience. Volunteered for Lean Six Sigma training program to pursue both internal and external opportunities for professional growth and take on institutional/organizational level roles. I provided others with Lean Six Sigma tools and approaches to solve problems and improve processes. Led and guided IT team to consensus to achieve business goals in the implementation of Lean Six Sigma tools to improve IT processes. (Contact Supervisor: Yes, Supervisor's Name: Sam Riley, Supervisor's Phone: 405-739-3022)

OK State Department of Human Services 3/2005 - 11/2005Salary: 54,500.00 USD Per YearHours per week: 40

Information Systems SpecialistPlan and carry out enterprise projects for the deployment of Windows 2003 Servers and Active Directory architecture. Consults with management and users regarding adoption of a technological architecture/framework and plans. Makes recommendations for the development of standards and direction for database systems design and development. Review and configure CISCO router and switch configuration to support Active Directory and Server installation. Configure patch panels and wiring to meet enterprise standards. Coordinate resolution of on-site Server and Workstation installation and configuration issues. Design database and input data for Information Technology (IT) equipment inventory. Recommend IT equipment strategies related to personnel staffing, training and other requirements. Review, respond, and resolve trouble tickets entered into Remedy Helpdesk system. Document trouble ticket resolution. Obtains input from customers, and coordinates and develops the scope of project work. Evaluated disaster recovery, system applications, security and operating systems in Microsoft Windows environments to determine operational adequacy. Recommended network security, platform infrastructure, production applications, and redundant configuration improvements to meet organizational needs. Made recommendations regarding project developments and methodologies, and general IT controls, utilizing commercially available equipment and software. Designed solutions to ensure appropriate security and control standards for information technology. Managed multiple, simultaneous complex projects, and consulted with teams in the development of solutions. (Contact Supervisor: Yes, Supervisor's Name: Rose Hunter, Supervisor's Phone: 405-522-1268)

Oklahoma State Department of Health / BTP Division

8/2003 - 8/2004

Oklahoma City, Oklahoma USSalary: 44,000 USD Per YearHours per week: 45

HOSPITAL RESOURCE SERVICES ADMINISTRATION CONTRACTS MANAGERCreates, develops and submits Request for Proposals (RFP's) regarding emergency preparedness facilities and equipment projects. Manage public health program to determine impact on operations. Directly controlled and coordinated necessary actions for the implementation of the Oklahoma State Health Department Emergency Preparedness Program. Supports planning and deployment of the State Strategic National Stockpile (SNS) of pharmaceuticals and medical equipment. Serve as Contracting Officer's Representative (COR) for information technology-oriented contracts as needed. Provides technical assistance on contracting issues as well as matters of strategic project priorities for hospital and first responder Emergency Preparedness Programs. Obtains input from customers, and coordinates and develops the scope of project work. Research and determine or recommend appropriate actions or interpretation of issues that impact organization or public health constituents. Analyzes telecommunication requirements, ensuring compatibility of system architecture, and develops communications network architecture. Recommend solutions to problems by developing improved methods and procedures. Evaluate reports by analyzing facts and performing appropriate research and preparing detailed responses. Evaluates contract performances affecting IT issues and vendor relationships, and identifies and evaluates technology and operations requirements for contractors. Ensure IT projects adhere to planned budgets, deliverables, milestones and schedules. Analyzed monthly expenditures, determining compliance with approved budgets. Create, develop and submit Request for Proposals (RFP’s) regarding health emergency preparedness facilities and equipment. Develop presentations and briefings for the organization RFPs. Directly controls and coordinates necessary actions for the implementation of the Emergency Preparedness

Program. Provide technical assistance and consultation in evaluating program activity affecting the delivery of public health programs Provide advice, guidance and recommendations to senior leadership and other technical specialists on critical public health informatics/IT issues. Provides technical assistance on contracting issues as well as matters of strategic project priorities for hospital and first responder Emergency Preparedness Programs. Obtains input from customers, and coordinates and develops the scope of project work. Developed new and improved methods use MS Access database to cope with particular projects. Coordinate with customers to define project scope, requirements and deliverables Analyzes telecommunication requirements, ensuring compatibility of system architecture, and develops communications network architecture. Evaluates contract performances (QAE) affecting IT issues and vendor relationships, and identifies and evaluates technology and operations requirements for contractors. Conduct trend analysis of monthly expenditures, determining compliance with approved budgets. (Contact Supervisor: Yes, Supervisor's Name: Shawna McWaters-Khalousi, Supervisor's Phone: (405) 271-4060 )

State of Oklahoma Department of Emergency Mgmt, Oklahoma City, Oklahoma

12/2002 - 3/2005

Salary: 1,200 USD Per MonthHours per week: 20

EMERGENCY MANAGEMENT RESERVIST/CONTRACTORSupport Federal Emergency Management Agency (FEMA) integrated Emergency Management Plan. Collaborated with State Civil Defense Office, to provide survey, administrative support, telecommunications/computer plans and equipment to meet State needs during National Emergencies and Natural Disasters. (Contact Supervisor: Yes)

INTEGRIS Health Baptist Medical Center 9/2002 - 12/2002Oklahoma City, Oklahoma US

Salary: 61,000 USD Per YearHours per week: 40

SENIOR INFORMATION TECHNOLOGY AUDITOR Conducted network business process analysis and audit using Dump Sec, Microsoft Base Security Analyzer (BSA), Hyena and other tools. Analyze disaster recovery, system applications, business processes, security and operating systems in UNIX, IBM and Microsoft Windows Server environments, to determine operational adequacy. Recommended network security, platform infrastructure, production applications, and redundant configuration improvements to meet organizational needs. Made recommendations regarding project development, system implementation methodologies, and general IT controls, utilizing commercially available equipment and software. Designed solutions to ensure appropriate security and control standards for information technology. Managed multiple, simultaneous complex projects, and consulted with teams in the development of solutions. (Contact Supervisor: Yes, Supervisor's Name: Shirley Booker, Supervisor's Phone: 405-951-8160 )

Oklahoma Student Loan Authority(OSLA)

10/1995 - 09/2002

Oklahoma City, Oklahoma USSalary: 62,000 USD Per YearHours per week: 50

DIRECTOR OF INFORMATION SYSTEMSPlanned and directed state-of-the-art enterprise computer operations and information systems used in servicing and managing a $500 Million education loan and bond portfolio. Served as the Senior Administrator for multi-platform network, configuring and managing networks to ensure systems security and control. Communicate with a wide variety of senior leaders, management officials, and partners about technology programs and operations tailored to address the most critical issues in a compelling and diplomatic manner. Develop and apply technical policy to include standards, protocols, and data administration techniques to effectively integrate and implement information systems for OSLA. Develop information and training materials for targeted system user audience. Ensure IT projects adhere to planned budgets, deliverables, milestones, and schedules as approved by the OSLA Board of Directors. Managed changes in project team tasking to accommodate adjustments in timelines and/or scope of work. Managed the information systems architecture in relation to assigned projects to insure compatibility in all aspect of the OSLA enterprise IT system. Primary architect for development and implementation of the OSLA strategic plans within and

across enterprise and organizational components. Recommend solutions to problems by developing improved methods and procedures. Evaluate reports by analyzing facts and performing appropriate research and preparing detailed responses. Implementation or corrective actions based on performance analysis to guide activities of six Information Technology Specialists to develop and maintain systems at a 99.99% availability rate of delivering IT products and services. Developed backup and disaster recovery procedures for network servers. Monitor project activities and resources to mitigate risk resulting in the high availability and reliability rate. Developed and deployed a virtual private network, secure WEB server, and various new technologies, and information systems used to process and service Student Loans. Developed and maintained IT operation budget. Developed operations policies and procedures. Installed and managed software packages and patches Microsoft Exchange Electronic Mail system and Microsoft SQL Database Server, as well as other Microsoft Windows servers. Developed project plans and completed migration of Windows network to Windows 2000 Network. Plan work for accomplishment for software development and customer service teams. Set and adjust short-term priorities, and prepares schedules based upon consideration of difficulty of requirements and assignments such that the experience, training and abilities of the staff are effectively utilized to meet organization goals and customer needs. Supervised, scheduled and directed an operations team of 6 IT Specialists, including: 2 Applications Specialists, 2 Network Specialists, 1 AS-400 System specialist, and 1 AS-400 System operator. Balance workload and provide overall direction and vision to the subordinates on a wide range of policy, management and administrative issues, including application and system security making decisions on how to investigate and correct potential software vulnerabilities, individual development training, and organizational vision for Information Technology. I provided team members with tools and approaches to solve problems and improve processes. Guided matrix teams to consensus on technical approach to achieve business goals of information processing systems. Coordinate IT project efforts to resolve critical problems. Performed troubleshooting and software package and patch installation for new IBM AS-400 Mini-Computer. Led IT team in troubleshooting activities and resolving information system problems and providing customer guidance and support. Balance workload and provide overall direction and vision to the subordinates on a wide range of policy, management and administrative issues. Evaluated IT systems life cycle processes to facilitate IT planning and system performance. Develop new and improved methods such as analysis charts and performance tables to cope with particular projects. Plan, organize, and direct Oklahoma Student Loan Authority (OSLA) information technology systems development activities. Development activities include: Secure Web Server for Customer Service inquires, Microsoft Biz Talk Server to manage file reception, transformation, and transmission to dissimilar systems. Serve as Contracting Officer's Representative (COR) for information technology-oriented contracts as needed. Work with contractors/vendors in the implementation of advanced computer and communications systems, and evaluated vendor performance. Coordinated contractors for work required on telephone systems and computer systems. Researched, designed, and drafted contract specifications for telephone communications and computer systems for the office. All requirements were coordinate with customers to define project scope, requirements and deliverables. Analyzed maintenance reports, equipment installations, database systems implementations, and personnel training to ensure the highest levels of continued system availability. Served as project officer on IT service contracts for MS Exchange, MS Communications Server, and, MS SQL Server, responsible for providing operational management of contracts. (Contact Supervisor: Yes, Supervisor's Name: Andy Rogers, Supervisor's Phone: (405) 556 9211)

US Air Force Reserve 9/1991 - 6/2001Tinker AFB, OK, Oklahoma US Grade Level: Major/O-4

Salary: 49,000 USD Per YearHours per week: 20

COMMANDER, 707th RESERVE COMPUTER OPERATIONS UNITOrganize, train, and equip a unit of 45 computer and communications specialist providing Information Technology operations and maintenance support. Develop information and training materials for targeted Information Systems Support audience. Recommend solutions to problems by developing improved methods and procedures. Created strategies to help teams serve customers more effectively. Plan work for accomplishment for subordinate system development and customer service teams. Coordinate IT project efforts to resolve critical problems for Airbase Information Technology projects. Developed new and improved methods to cope with particular projects using status tracking charts. Provide technical assistance and consultation in evaluating program activity affecting the delivery of public health programs. Monitor project activities and resources to mitigate risk. Set and adjust short-term priorities with monthly work plans, and prepares schedules based upon consideration of difficulty of requirements and assignments such that the experience, training and abilities of the staff are effectively utilized to meet organization and customer needs. Balance workload and provide overall direction and vision to the subordinates on a wide range of policy, management and administrative issues. Tailor communications to address the most critical issues in a compelling and diplomatic manner to effect organizational strategies, goals, objectives, or priorities on a regular basis. Develop and apply technical policy to include standards, protocols, and data administration techniques to effectively integrate and implement information systems for Airbase information technology operations. Write and implement Unit Vision, Mission

Statement, and Unit Operations Instructions to ensure effective mission performance. Implement strategic plans within and across enterprise/agency organizational components to accomplish assigned missions. Schedule and supervise ADP/IT Specialist, and Computer-Communications Operations and Maintenance personnel. Manage and coordinate one-stop Computer Communications Help Desk. The One-Stop Help Desk ensured coordination with customers to define project scope, requirements and deliverables Balance workload and provide overall direction and vision to the subordinates on a wide range of policy, management and administrative issues. Work with unit members to develop individual performance plans. Write and review Airman Performance Rating appraisals. Write and review Officer Performance Ratings. Write and submit team and Unit performance appraisals. Managed computer/communications network of Air Force Reserve Units for Tinker AFB. Ensured IT projects adhere to planned budgets, deliverables, milestones and schedules. Developed and monitored unit operations budget and resources. Served as the Wing Security Officer, accountable for ensuring computer installations met all security requirements necessary for the protection of equipment, software and data used and/or being processed at the installation. Coordinate Information Systems Accreditation and Certifications with Base Information Assurance Manager. Managed ADP/IT equipment inventory and provided accountability of the program. Evaluate reports by analyzing facts and performing appropriate research and preparing detailed responses. Developed and maintained standard operation policies and procedures for computer operations and systems. Advised the Wing Commander concerning rapidly changing technology and commercially available equipment and software meeting Unit needs. Communicate with a wide variety of senior leaders, management officials, and partners about technology programs and operations Led installation team for Network System and Software applications. Work with unit members to develop individual performance plans. Conduct Performance appraisals. Write and submit team and Unit performance awards. Develop presentations and briefings for the organization. Advocate for Information Systems through the preparations of briefings, staff correspondence, and presentations. Provided technical expertise in the acquisition and implementation of data systems. Participate in special projects and initiatives and perform special assignments. Evaluate IT systems life cycle processes to complete the full project life cycle plan for a high-speed fiber-optic ATM and LAN 2 years ahead of schedule and $250K under budget. This IT projects adhere to planned budgets, deliverables, milestones and schedules. Plan, organize, and direct Air Force information technology systems development activities. Manage the information systems architecture in relation to assigned projects to install ATM and LAN technology. Participated in a special project for the Air Force Assistant Secretary for Logistics on the Cost Of Delay Analysis (CODA) for implementation of Information Technology Projects receiving and Air Force Commendation Medal. Analyzed network architecture and data communications requirements to meet user needs. Facilitated computer and communications systems development for Homestead Air Reserve Base, accommodating 1500 users. Served as Information Automated Data Processing (ADP) Security Officer (IADPSO) accountable for ensuring computer installations met all security requirements necessary for the protection of equipment, software and data used and/or processed at the installation. Planned, coordinated, and conducted training for users and support personnel. Coordinated and monitored computer and communications contractor work, ensuring compliance with Statement of Work and Air Base information systems plan. Evaluated maintenance reports, equipment installations, data systems implementations, and personnel training to ensure information systems objectives were accomplished. Prepare and present monthly Status Of Resources and Training System (SORTS) report. Conduct manpower and training trend analysis to support proactive recruiting and training plans. (Contact Supervisor: Yes, Supervisor's Name: Col. Robert Lytle , Supervisor's Phone: 405-734 5101 )

Reynolds Army Community Hospital 10/1994 - 10/1995Grade Level: GS 12Salary: 42,641 USD Per YearHours per week: 40

CHIEF, INFORMATION MANAGEMENT , 301Served as the Principal Information Systems Officer for a 162 Bed Army Hospital charged with handling Automation, records management, telecommunications, visual information, printing, and publications, as well as held fully accountable for planning, coordinating, managing, and directing Information Management programs at the Fort Sill MEDDAC/DENTAC and subordinate Clinics. Implement strategic plans within and across enterprise/agency organizational components. Ensured IT projects adhere to planned budgets, deliverables, milestones and schedules. Developed and managed Information Technology services budget, as well as reviewed and analyzed support activities and operations to determine current and future information services requirements for physician practice management. Managed Novell and Windows network, as well as internal control programs. Coordinated ADP, peripheral, and communications hardware troubleshooting and maintenance, including enforcing vendor warranties, and performing acceptance testing on new and repaired hardware. Served as a MEDDC/DENTAC liaison to Fort Sill Directorate of Information Management as well as the Training Service Center coordinating installation-provided services such as telephones, and non-medical audiovisual services. Developed and implemented state-of-the-art distance learning, teleconference and telemedicine programs. Supervised the Administration Branch and Automation Management Branch, providing

direct supervision for 2 Branch Chiefs and 5 IT Specialists, as well as serving as a second-line supervisor for approximately 15-20 employees. Directed IT Audit efforts to ensure compliance with Joint Commission on Accreditation of Healthcare Organizations standards, as well as compliance with information security laws and regulations. Provided classroom training and briefings to IT personnel and end users, and disseminated a variety of written materials including studies, policies, information papers, and other documents required by Command Staff. (Contact Supervisor: Yes, Supervisor's Name: Col. H. Dean, Supervisor's Phone: (405) 458-2009)

Reynolds Army Community Hospital 1/1993 - 3/1994Grade Level: GS 06Salary: 21,777 USD Per YearHours per week: 40

COMPUTER ASSISTANT , 0335Planned, integrated, and managed Computer Systems for Reynolds Army Community Hospital. Served as Project Manager for MAXIMO implementation, providing system administration, data management, Novell Network Management, and vendor coordination. Performed troubleshooting, researching, and solving of hardware and software problems. Provided user training on Internet Services, DOS, MS Windows, and other hardware and software applications. Installed and supported hardware, software, and a network (Novell 3.12) operating system. Developed, reviewed, and presented classroom IT training to users. Drafted and modified SQL Language queries to extract and update data in GUPTA SQL database. Evaluated maintenance reports, vendor performance, equipment installations, data systems implementations, and quality of personnel training. (Contact Supervisor: Yes, Supervisor's Name: Leon Web, Supervisor's Phone: (405) 458 2009)

Customs National Aviation Center 9/1990 - 9/1991Grade Level: GS 09Salary: 25,717 USD Per YearHours per week: 50

DETECTION SYSTEM SPECIALIST (AIRBORNE) , 2101Managed and updated the Customs Computer and Communications network used to access data in National Crime Information Computer and Treasury Enforcement Computer System. Planned and coordinated communications and computer operations with military units and federal agencies to complete joint surveillance and enforcement missions. Developed and maintained an operations database used to collect and organize C3I information, and analyzed C3I information, producing statistical reports using Lotus 123 and Harvard Graphics. (Contact Supervisor: Yes, Supervisor's Name: Eldon Kern, Supervisor's Phone: (405) 686 6400)

9006 ARS (AFRES), OKC Office of Emergency Mgmt

12/1989 - 4/1990

Salary: 2,400 USD Per MonthHours per week: 40

DISASTER PREPAREDNESS OFFICERDeveloped plans and programs for the Base-level integrated Emergency Management Plan. Collaborated with State Civil Defense Communications Officer, ensuring Telecommunications Plans and equipment met Tinker AFB and Oklahoma City needs during National Emergencies and Natural Disasters. (Contact Supervisor: Yes, Supervisor's Name: Jim Patty, Supervisor's Phone: (405) 231-2250)

City of Oklahoma City Dept of Emergency Mgmt

6/1989 - 12/1989

Salary: 30,777 USD Per YearHours per week: 40

PUBLIC SAFETY COMMUNICATIONS SUPERVISORProvided supervision and management of operations and resources for Emergency Management Communications-Computer System (C-CS). Managed staff operations for all C-CS within the Department of Emergency Management. (Contact Supervisor: Yes, Supervisor's Name: Jim Patty, Supervisor's Phone: (405) 231-2250)

Boeing Aerospace Operations 2/1989 - 6/1989Salary: 17,800 USD Per YearHours per week: 40

AWACS MISSION SIMULATOR TECHNICIAN

Planned and directed complex Computer and Communications simulator missions, operating AWACS radar Mission Simulator to provide realistic training for AWACS E-3 personnel. Designed simulated emergency scenarios to facilitate realistic controllers training. (Contact Supervisor: Yes, Supervisor's Name: Denis Campbell, Supervisor's Phone: (405) 739-2420)

1962 Communications Group, USAF 5/1988 - 1/1989Salary: 3,521 USD Per MonthHours per week: 40

CHIEF, TELEPHONE OPERATIONSPlanned and directed Air Force Base-Level telecommunications and computer services, and coordinated communications services and maintenance for 5 military bases on Okinawa. Accountable for the management of C-CS operations and resources associated with Air Force telecommunications. Evaluated the effectiveness of existing and planned communications links. Planned telecommunications circuits to link Defense Data Network TAC/E-Mail Host with Base telephone system. Write performance appraisals and awards for 6 subordinate Telecommunications Specialist. (Contact Supervisor: Yes, Supervisor's Name: Maj. H. Warner, Supervisor's Phone: DSN 634-1531)

961st AWACS, USAF 1/1986 - 5/1988Salary: 3,490 USD Per MonthHours per week: 45

AWACS SENIOR DIRECTORSupervised and trained 4 aircraft controllers to perform Command, Control, and Communications missions in the Pacific Theater of Operations. Coordinated crew activities and equipment status reporting. Operated a complex computerized Command, Control, Communications and Intelligence (C4I) system. Held accountable for air sovereignty and international flight safety. Scheduled and monitored personnel training. (Contact Supervisor: Yes, Supervisor's Name: LTC. James North, Supervisor's Phone: DSN 634-0100)

963rd AWACS, USAF 2/1981 - 1/1986Salary: 2,943 USD Per MonthHours per week: 45

AWACS SENIOR DIRECTOR/CHIEF, GROUND SAFETYPlanned and directed Airborne Early Warning and Control missions worldwide. Supervised 4 Air Weapons Control Officers. Trained Saudi Arabian Controllers during missions in Persian Gulf. Held accountable for ground safety operations, training, and ensuring compliance with OSHA regulations. (Contact Supervisor: Yes, Supervisor's Name: LTC. T. Swan, Supervisor's Phone: (405) 734-5601)

USAF 709ACWS 2/1980 - 2/1981Salary: 1,700 USD Per MonthHours per week: 50

OPERATIONS TRAINING OFFICERSupervised 12 air surveillance technicians operating radar situation displays, and charged with identifying salvageable communication equipment and toxic waste materials. Planned and managed all phases of Unit training programs, including training weapons controllers to intercept and identify aircraft entering the Alaskan NORAD region. Coordinated communications and Air Traffic procedures with the FAA Air Traffic Control Liaison officer, and served as Project Officer for the closure of Troposcatter Communications Site. Developed plans for securing telecommunications equipment and facilities. (Contact Supervisor: Yes, Supervisor's Name: Capt G. Cadice, Supervisor's Phone: # unknown )

Tactical Fighter Weapons Center, Range Group

8/1978 - 2/1980

Salary: 1,600 USD Per MonthHours per week: 50

AIR SURVEILLANCE OFFICERSupervise 12 air surveillance technicians; served as Project Officer for communications interface between the Tactical Range Information System (TRIS) and Army Tactical Combat Air Support Test for computer data reporting. (Contact Supervisor: Yes, Supervisor's Name: Capt G. Rogers, Supervisor's Phone: # unknown)

EDUCATION UNIVERSITY OF SOUTHERN CALIFORNIA

Los Angeles, CA US Master's Degree - 8/1992 33 Semester Hours Major: Systems Management GPA: 3.2 out of 4.0

Computer Systems Operations Officer Course Keesler Air Force Base, MS US Professional - 6/1992 Major: Computer Operations and Management

USAF Air Command & Staff College Seminar Kadena AB, Okinawa Japan Professional - 9/1987 Major: Military Leadership, Communications, Management, and National Security

Ohio University Athens, Ohio US Bachelor's Degree - 6/1977 198 Quarter Hours Major: Zoology GPA: 2.84 out of 4.0

North Gallia High School Vinton, Ohio US High School or equivalent - 6/1972 Major: College Prep GPA: 3.2 out of 4.0

JOB RELATED TRAINING

Microsoft Certified Professional, ID #1317774 1999

AFFILIATIONSAssociation of Contingency Planners (ACP)

Chairman, Professional Development Programs

Reserve Officer Association Life Member, Previously holding State Vice Pres.

PROFESSIONAL PUBLICATIONS ACP Chapter Newsletter--2 articles (Disaster Planning and Risk Analysis)

REFERENCES Michael Derrick USAF Flt Engineer (Retired)Phone Number: 405-620-1890Email Address: michaelderrick@sbcglobal.netReference Type: Professional/Personal

Lisa Derrick Briarcliff United Methodist Church

Senior Pastor

Phone Number: 404-310-7522Email Address: lisa.derrick@gmail.comReference Type: Personal

Roger Mir CDC Computer ScientistPhone Number: 770-676-8263Email Address: RMir@cdc.govReference Type: Professional

ADDITIONAL INFORMATION

Previous Member, Healthcare Information and Management Systems Society (HIMSS) 1994-1999

AWARDS USAF Reserve Communications Unit of the Year Award Reynolds Army Community Hospital, Exceptional Performance Award Reynolds Army Community Hospital, Customer Service Excellence Award