THE LATEST EVENTS

IN THIS ISSUETaylor’s Career & Employment Fair

April 2012

Issue 02 (Apr - Jun 2012)For Internal Circulation Only

PersonalEmpowerment

Campaign

Leadership Talk by the Secretary

General of MOHE

Your Awesome Student Experience Starts Here!In the recent months, the Student Experience (SE) family has been busy carrying out a

series of activities. These activities aim at taking care of Taylorians’ needs as they focus on being a high achiever and prepare to tackle the demanding role of future leaders.

It also included numerous fun yet beneficial activities and programmes aimed to help graduates in the real world. These covered areas such as enhancing employability, improving on character, enhancing leadership skills, widening their global outlook, expanding on existing soft skills, encouraging good sportsmanship, etc.

At the top of the list of our successful activities was the Career and Employment Fair which served as a vital launch pad for students’ who are keen to make a good impression in the competitive working world. The event went beyond visiting potential employers at booths, as we had collaborated with industry professionals in conducting several employability workshops.

If you missed it, watch out for the next major career fair. Also keep an eye for our regular career related activities, such as the weekly Professional Engineering Lecture Series (featured on page 6), sessions on interns and management associates (for example, BMW’s session on page 7), and field trips co-organised with the different schools (see All About Semiconductors on page 7).

This issue features several community-related and sports activities that were carried out. These ensure that as Taylorians make an impact on the world, they do so in a positive, compassionate manner, whilst working well with other team members from diverse backgrounds. It also instills the value of having a balanced lifestyle. We appreciate the time and effort put in by Taylorians to make these events a resounding success.

SE is very pleased by the special effort students have made to recognise and praise staff who had gone out of their way to help them (turn to Notes of Praise on page 13). Please note that in our attempts to continuously improve our service, we are currently conducting an Awesome Customer Experience Campaign and recently concluded a survey on our services (featured on page 14).

SE hopes you will join us in the many fun activities and programmes we have planned for you in the coming months. This is our special way of ensuring that you always have an awesome experience at Taylor’s.

Sincerely,Angela PokDirector, Student ExperienceTaylor’s University

advisor’sletter

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contents

EDITORIAL ADVISORAngela Pok (angela.pok@taylors.edu.my)

EDITOR-IN-CHIEFPhilip Gan (cheekeat.gan@taylors.edu.my)

CREATIVE DIRECTORJayvien Lau (Jayvien.Lau@taylors.edu.my)

EXECUTIVE PROJECT COORDINATORLisa Lim (suelyn.lim@taylors.edu.my)

highlights pg 3 - 5• Career & Employment Fair• Leadership Management with Top Gun• Knowing Yourself, Knowing Others

support university mission pg 6 - 7• Top Employer Engagement - Kick Starting Your Career with BMW - Taking on the P&G ASEAN Business Challenge 2012• All About Semiconductors• The Professional Engineering Lecture Series• Taylor’s Uni Interns Abroad

learning experience & student development pg 8 - 9• Your Safety Our Top Priority• Speak Right & Impress Your Audience• Save the Fireflies• Scholars @ Work• Hope for Children of Tomorrow• Building Up AIESEC Leaders• Teacher’s are today’s Avengers

• “Stepping Out” for the Orang Asli Community• Track the History, Back to Colonial Roots• AIESEC’s Red Night• International Office (IO) Unveils New Unit Logo• Spreading Love & Care• Sumptuous Offerings at the African-Arabian Food Festival• Splashing Fun on Myanmar’s Thingyan Festival

engagement with community pg 11 - 12

• Notes of Praise• Ensuring ACE Campus Wide• Student Barometer - Summer Wave 2012

student feedback pg 13 - 14

global mobility pg 10• Visit by Our American Friends from Washington• An Enriching Experience for Hansung University Students

• Night Garden of Eden• Health Awareness Campaign• Braving it on an ATV• Our Hockey Boys• Taylor’s University Shines• Dodgeball Champions• Licensed to Scuba Dive by NAUI

active lifestyle pg 15 - 16

• New Staff• Feedback Management Best Practices• Basic First Aid Training• SE Get-Together Session• Counselling Exchange Programme (CEP)• NAFSA• Peer Counselling Conference• Student Perspective on Social Responsibility

staff profile / development / engagement pg 17 - 18

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Highlights

Career Services Centre (CSC) continues to set high standards in organizing on-campus career

fairs, having successfully executed the largest Career & Employment Fair yet in Taylor’s University. With its tagline “Your Launchpad to a Successful Career”, the fair, which was held on 12th April, offered young, aspiring soon-to-be graduates a variety of job opportunities as well as plenty of internship opportunities for first and second year students seeking industry exposure in the fields related to their studies.

To better prepare our students for the event, Career Services Centre also

An Overwhelmingly SuccessfulCareer & Employment Fair

organised a series of four workshops dubbed the Career Fair Preparation Workshop Series. These workshops included a resume workshop conducted by Shell Malaysia, a resume clinic by JobStreet.com, a professional grooming workshop conducted by professional image consultant Josephine Lui and two workshop sessions by Izwal Mazlan, CSC Manager, on how to make a career fair useful to students.

Now equipped with well written resumes and armed with insightful tips from CSC, our students were then ready to meet and network with the 68 top organizations from diverse industries that participated

Uniqlo Japan’s recruiters flying all the way from Japan to seek the best talents at Taylor’s University

The HSBC Bank booth was one of the busiest booths in the Fair

Hilton Worldwide was certainly the most popular booth in the Fair

Taylor’s Alumni Mr. Yum Siew Wah giving his advice to hospitality students

in the fair. These included the Big Four professional services firms such as PwC, Ernst & Young, Deloitte and KPMG; five star hotels such as Hilton Worldwide, Shangri-La Hotel Kuala Lumpur and Traders Hotel; major banking firms such as CIMB Group, Maybank and HSBC Bank; and top multinationals such as General Electric International, Shell, Petronas, Uniqlo and L’OREAL. With such an ensemble of reputable employers, visitors to the fair were certainly spoilt for choice as they mingle and engage with the recruiters, hiring managers and senior executives present at the fair.

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Highlights

The Organising Committee, VIPs and exhibitors giving the thumbs up for a successful event.

“Students were properly attired and well-prepared. Our student ambassador, Jinsin, was helpful!”

– Traders Hotel Kuala Lumpur.

Glowing Comments from our Partners:

“We always look forward to Taylor’s Career & Employment Fair because it is so professionally organised”

– Choy Koon Seng, HR Leader, ASEAN – FMP, GE

“Good quality of students and student ambassadors were great help. But students should embrace a variety of companies more”

– Mohd Zubair Raffiq, Manager Talent Recruitment, Procter & Gamble

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Highlights

Knowing Yourself,Knowing Others

Top:Talk Show on Time Management: Ms Marian Arumugam (left), Head of Counselling and Psychological Services Centre (CPSC) and Ms Angela Pok (right), Director of Student Experience Department.

Bottom:Talk Show on Time Management: Dr Abdul Rahman (left), Dean of School of Medicine and Ms Banumathy Devi (right), Dean of School of Computing and IT.

Left:The WONDERFUL Peer Supporters!

Leadership Managementwith Top Gun

Inspirational message from the Secretary-General of the Ministry of Higher Education, Ybhg Datuk Abdul Rahim Bin Mohd Noor Full House, the dialogue was well-received by students from Taylor’s University

A total of 200 students attended the dialogue session and benefited from his insight on the education sector in Malaysia.

It’s our honor to have the Secretary-General of the Ministry of Higher Education, Ybhg Datuk Abdul Rahim Bin Mohd Noor to Taylor’s University on 18th May. He shared his experience and leadership management with the students leaders.

A 3-day Personal Empowerment Campaign themed “Knowing Yourself, Knowing Others” was organized by Counselling and Psychological Services Centre (CPSC) from May 7-9, 2012. This campaign aimed to help Taylor’s staff and students to better manage their time, stress and anger, and stay drug-free. Several informative and insightful talks were held. PEMADAM and Malaysian Care were invited to support the exhibitions.

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To find out how a manufacturing plant for semiconductor devices operates, the School of Engineering, in partnership with Career Services Centre, had organised a field trip to M-SMM Electronics Sdn Bhd on 24th April. About 40 Chemical and Electrical & Electronic Engineering students participated in the trip, which took place in Shah Alam. M-SMM was established in 1989, making it one of the earliest plants of its kind to be established in Malaysia. It is a subsidiary of Sumitomo Corporation, Japan, which is a Forbes Global 2000 company.

In effort to uncover top global talents from ASEAN, Procter & Gamble (P&G) annually organises its ASEAN Business Challenge, and this year, six students from Taylor’s Business School represented the University at the competition. The participants underwent a gruelling 4 days residential student equity event, where they were placed in multi-campus teams to embark on a ‘real-life’ business challenge. Two students, Alex Wong and Richard Moh, were members of the team that emerged as National Champions. Well done, Alex and Richard!

Top Employer Engagement:Taking on the P&G ASEAN Business Challenge 2012

The Career Services team was present to support the six Taylor’s University students who participated in the challenge. Alex Wong & Richard Moh did Taylor’s proud when their team, comprising of members from three other universities, won the National Finals.

40 SOE Year 1 students, 2 Lecturers & 1 CSC staff visited M-SMM Electronic at Shah Alam, Selangor

All About Semiconductors

More than 44 fresh graduates from Taylor’s University recently attended a briefing on BMW’s famed Management Associates Programme on 22nd May. Ms. Sarah Tan, Manager for Group Human Resources at BMW Malaysia, conducted the briefing session, sharing about career pathways and the benefits of the programme.

Top Employer Engagement:Kickstarting YourCareer with BMW

Our graduates are participating in questioning during theBMW Management Associates Programme

Ms Sarah Tan, Group HR Manager is briefing graduates on BMWManagement Associates programme

Support University Mission

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Taylor’s Uni Interns AbroadMay and June was a busy month for the Career

Services Centre team for Taylor’s School of Hospitality, Tourism & Culinary Arts as they went

about visiting and checking on their students’ welfare and progress during their industrial training. Among the international hotels and resorts visited where some of the students were placed included Raffles Hotel Singapore, the Singapore Flier, Park Regis Hotel Singapore, Marina Bay Sands Singapore, Beijing World Summit Wing Hotel and Hilton Airport Beijing & Oakwood Residence Hotel. Local hotels and resorts visited were Shangri-La Tanjung Aru Resort in Kota Kinabalu, the Smokehouse in Cameron Highlands, Hyatt Regency in Kota Kinabalu and the Taaras Beach & Spa Resort in Redang Island.

The Professional EngineeringLecture SeriesThe Professional Engineering Lecture Series (PELS) is a once-a-week event organised by Career Services Centre in partnership with the School of Engineering. It is aimed at providing Taylor’s engineering students an overview of the opportunities available for them in various industries as well as a platform for the industry experts to share their experience in their respective fields. Top employers such as DRB-HICOM, BMW and ExxonMobil were among the speakers for PELS recently.

140 Students attended the ExxonMobil PELS talk

Assistant Manager, CSC, Mr. Hardi Raimee, paying a visit to The Smokehouse in Cameron Highlands.

Mr. Tan visited students at Nexus ResortKarambunai Kota Kinabalu

Students at Shangri-La Tanjung Aru ResortKota Kinabalu

Mr. Tan (2nd from right) paid a visit tostudents who were in Hyatt RegencyKinabalu for their industrial training

Students at The Taaras Beach & Spa Resort Redang Island

Support University Mission

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Learning Experience & Student Development

Biosciences Club organised the Firelies Awareness Talk and Conservation Trip on 26th May for 36 of their members to enhance their exposure and understanding on fireflies.

Scholars @Work

A Cyber Crime and Personal Safety Workshop was organised by International Student Services on 23rd and 24th May. About 40 international students benefited from the workshop and gained handy safety knowledge on online transaction and social networking. In addition, the Personal Safety Workshop was supported by the Royal Malaysia Police, Malaysia Crime Prevention Foundation (MCPF) and Warrior Strategies.

The Toastmasters Advanced Speech Evaluation Workshop on 2 June was attended by 39 students. Dennis Wee, an experienced Toastmaster from Damansara Utama Advanced Toastmasters Club who is also a Taylor’s alumni shares on the 7 Elements of Body Language, Presentation Skills and know-how on impressing the audiences.

Speak Right & ImpressYour Audience!

Attentive participants for the workshop

Since its launch in March 2012, the scholars under this development programme have participated in various events as Student Ambassadors, helped out with ad-hoc projects, as well as being placed with a department in the University for a 6-month stint. The major events include Open Day, Orientation, Convocation and The OIC Camp 2012 while ad-hoc projects include video / photo shooting for marketing materials, helping with Alumni Newsletters and many

pre-event preparation work! More than 100 scholars have also been placed with over 20 departments in the University for a 6-month “work & learn” programme. Some of these scholars are working as the “Roving Librarians” in the Library, being “Student Designers” under the mentorship of graphic designers, multimedia engineer and the Merchandize Department, as well as under training with many other departments.

Uva from Warrior Strategies engaging the audience with his life experience

Uva from Warrior Strategies demonstrating safety tricks for self-protection

Your SafetyOur Top Priority

Save the Fireflies!Students had a lot fun and learning experience from

the Fireflies Park

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Student Ambassadors @ The OIC Camp 2012!

Learning Experience & Student Development

AIESEC Local Leadership Development Seminar held from the 25th – 27th May at Barre I.J. Centre, Cameron Highlands aims to motivate and to educate a total of 52 AIESECers on the importance of soft skills in today’s world and served as a great platform for bonding between the members.

Building UpAIESEC Leaders

AIESEC Taylor’s hosted The Tomorrow Children Development Camp from 7th - 9th June at UKM. This is part of AIESEC contribution to support the learning experience of 97 underprivileged children particularly in the areas of education, leadership and soft skills development. Prior to that, AIESEC has raised a total of RM10,610 to fund the organisation of this camp.

Tomorrow Children Development Camp by AIESEC Taylor’s

Top: Fun activities conducted to train the underprivileged children in leadership and soft skills.

Bottom: The organizing committee for Tomorrow Children Devlopment Camp from AIESEC Taylor’s

Successful completion for AIESEC Local Leadership Development Seminar!

Taylor’s University celebrated the contribution of all lecturers on 16 May in The Grand Hall. Theme “Teachers are today’s Avenger”, Student Development Hub together with Taylor’s Symphony Orchestra, Dance Club, Music Club and the Taylor’s Arab Student Society celebrated Teacher’s Day with students performances.

Top:Taylor’s University Symphony Orchestra welcoming the lecturers with the opening song

Bottom:Taylor’s University Dance Club performance for Teacher’s Day

Right:Professor Dato’ Dr Hassan Said, Vice-Chancellor & President of Taylor’s University presented the EMAS Award to Mary Vivien Roshni Gomes from the Foundation in Science programme.

Teachers are today’s Avengers!

Hope for Children of Tomorrow

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Global Mobility

Washington State University students undertook a visit to Taylor’s University incorporating lectures, cultural tour and company visits to prominent Malaysian organisations. It was an enrichinglearning experience for all participants.

Thirty students from Hansung University, Korea arrived for a 4-week English Language Summer Course conducted by the Language Centre. This course will enhance their English language skills and cultural awareness.

Ms. Angela presenting a souvenir to representatives of Hansung University, Korea during the welcome reception

Taylor’s University Exchange Ambassadors pose with Washington State University students during the Campus Tour

Washington State University students exploring Malaysian

culture and heritage in historical city MalaccaA visit to Premiere Hotel, Klang where students acquired in-depth knowledge about the Malaysian hospitality industry

Visit by Our American Friends from Washington

An Enriching Experience for Hansung University Students

Taylor’s University Exchange Ambassadors pose with Hansung University students during a dinner outing together

Hansung University studentsduring a light moment beforethe Ice-breaking session

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Engagement With Community

Partnering with SEMOA (Strategic Education Methods & Ongoing Advancement), Student Development Hub organized the “Stepping Out” Exhibition & Campaign from 12th - 13th April to create awareness amongst the students and staff on the needs of the Orang Asli. Students are encouraged to step-out of their comfort zones to contribute to the welfare and development of the Orang Asli Community.

“Stepping Out” for theOrang Asli Community

14th April was a special day for members of Chinese Scholars and Students Association as they made their way to the historical land of Malacca. Accompanied by their International Student Services Advisor, students visited A’Famosa, Butterfly and Reptile Sanctuary, Maritime and Naval Museum, Jonker Street, Dutch Square and St. John’s Fort. In addition, the students also tried local foods such as chicken rice ball, Cendol with Brown Sugar, Nyonya Laksa and many more.

Track the History,Back to Colonial Roots

Taylor’s staff and students browsing through the variety of handcrafted goods by the Orang Asli from Raub

Pakcik Bola introducing himself to Taylorians

Demonstrating how the blowpipe @ sumpit is used

Students were amazed by the magnificent structure of theMaritime Museum.

AIESEC RED Night Performers

Curtain Call for UNZIP theatre performance

Approximately 135 students and parents attended “Red Night”, a fund raiser to raise awareness for HIV / AIDS. Organised by AIESEC in Taylor’s, the highlight for the night is a theatre performance titled “UNZIP” put together by First AIDS Kit. It focuses on educating the public on HIV / AIDS in an interactive way and received awesome reviews. AIESEC managed to raised RM655 for the cause.

AIESEC’s RED Night:Unzipping the TruthAbout HIV/AIDS

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Engagement With Community

African-Arabian Food Festival 2012 was organized by the Taylor’s Arab Students Society and Taylor’s African Club. They showcased the uniqueness of their countries and cuisines to the local and international students from other countries such as Indonesia and China. All in, about 300 students participated in the Food Festival.

On 26th May, 16 Circle K members guided 27 kids at House of Joy, Puchong in creating paintings for an art auction to raise funds after a fire accident destroyed the Home on 30 Dec 2011. The auction, held during Circle K’s Installation Night on 16 June at Backofen Restaurant, raised a total of RM765.80.

Spreading Love & Careat House Of Joy

This year, our Taylor’s Myanmar Society celebrated their Thingyan Festival in Port Dickson. Thingyan is the celebration of Myanmar’s New Year Water Festival heldin the month of April.

Splashing Fun onMyanmar’s ThingyanFestival

International Office (IO)Unveils New Unit Logo

Sumptuous Offerings at theAfrican-Arabian Food Festival

The festival brings unity amongst international studentsof all countries.

The African-Arabian Food Festival was happening with an appearance of a mascot wore by the President of Taylor’sArab Student Society, Mazen Mohamed.

Playing ice-breaker games with the children.

Children showing-off their masterpieces!

Children and Circle K-ers bonding after all the hard work.

Celebration of Myanmar’s New Year Water Festival at Port Dickson

The colourful new logo reflects the welcoming nature and pleasant service of International Office at Taylor’s University

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Notes ofPraise

Student Feedback

Career Services:I would like to compliment Ms. Raja Edriana Baizura who is a Senior Career Counselor

at Taylor’s University Career Services Centre. She is a very approachable woman who is constantly willing to help with a smile. My experience with working with her was during the

recent Career Fair held at Taylor’s University. She was ever willing to help me in writing and reviewing my Cover Letters and Resumes before I handed them over to the companies. One particular moment which

I really appreciate was that she was even willing to work and reply mails during public holidays (the day before Career Fair was a public holiday) in her endeavour to help.

On the day of the Fair, she willingly aided in breaking the ice between me and the representatives. I thought that was a brilliant gesture as it made the approaching-the-company process way more comfortable. She opened up different opportunities for me such as suggesting I try up the mentoring session with Ms. Leanne Koh, Executive Director from KPMG. The session was a wonderful experience which I might have missed on if not for Ms. Edriana who constantly kept me aware of what I had to gain from an experience like that. She even guided me by reviewing the questions I came up with for the session.

All in all, I think she was a great help and its good feeling knowing that help is so readily available for students at Taylor’s University.

Security:I’ve lost my iPad today and when i found out, i immediately report to the security. They are efficient and fast and that’s why I get to know where i lose it. Overall they are very efficientand well trained. Really appreciate them =D

Accommodation:The maintenance service of Taylor’s accommodation is improving a lot now. I just complaint 2 days ago and today they came and fixed it. Thank you so much for the high concern and care. Appreciate it a lot.

Student Experience is proud to congratulate national swimmer Khoo Cai Lin for her fantastic achievement in winning two medals, one gold and one silver, at the 26th SEA Games which was held in Indonesia in November 2011. Cai Lin bagged the gold in the 800M freestyle event while the silver came from the 4x100M medley relay event. Cai Lin has done Malaysia and Taylor’s University proud

through these wonderful achievements in the pool. We wish Cai Lin, who recently graduated from the Diploma in

Communication programme in June 2012, the very best in all her future endeavours, both in and out

of the pool!

School of Biosciences:Lecture use Dropbox and Google Plus as an e-learning is an excellent

experience because Dropbox will not have problem to be acess unlike Black board 7 that will breakdown anytime that cause delay and problems. Google

plus is also very much easier to communicate with lecturer because just type the question and post it up on wall.i can see the comment straight away when i use personel computer that seldom logout. Student Email that provided by Taylor’s is just trouble to be used.I need to login with long email,that i always forget and others. I hate to use Blackboard 7 and student email. I strongly agree to use Google plus and Dropbox as E learning. I can manage the file easier,

faster,efficient and don’t need to login so many time that i feel trouble doing so. Well done to the person that suggesting

Google plus and Dropbox as teaching tool.

Uni Gym:The cleaners are very efficient

in keeping the gym clean. Always seen cleaning off our sweat from the floor/machines :)

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Student Feedback

Ensuring

Student Barometer -Summer Wave 2012

ACE Campaign was introduced in 2010 to provide Awesome Customer Experience (ACE) to Taylor’s University customers. Students can rate their service satisfaction by filling in a survey form placed at each service counter. Carried out on a 6-month challenge yearly, 20 departments participated this time round with the tagline “Delivering Excellent Service is Our ACE Priority” carrying the “A.C.E” theme. The campaign started from 1st April 2012 and will end on 30th September 2012.

• The 1st theme: ‘A’ stands for “Attentive to Customer Needs”. We must place our customers as our utmost priority!• The 2nd theme: ‘C’ stands for “Core values as our Compass”. We should always use our core values as a guide to excellent service.• The 3rd theme is: ‘E’ stands for “Provide Extra-mile from the heart”. Do more than is required, sincerely from our heart.

All staff involved in this challenge will be givena special lapel pin carrying “A.C.E.”!

ACE Campus Wide

The Survey serves as a platform for the University to know what students think of the services and facilities provided for them, and upon hearing their voices, we aim to improve on all areas of our services to them. Taylor’s University works with i-graduate, the world leader in customer insight for the education sector, to run this survey. The first Barometer Survey was launched in November 2011.

The communication pack for 2011 was posted on the Taylor’s University Student Portal in May 2012, with improvement plans carried out in 2012 and will be carrying out in months to come. The Student Barometer Summer Wave was carried out in May 2012 until June 2012.

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Active Lifestyle

An Enchanting at the Night Garden of Eden

Braving it on an ATV

Taylor’s University are Dodgeball Champions!

A total of 300 Taylorians came for the Student Council Annual Ball held on 28th April at Sunway Resort Hotel and Spa. Themed Garden of Eden, the ball is organised to raise funds for Precious Children’s Home.

Health Awareness Campaign themed “Love Your Health” was organized by Health Services Centre (HSC) from April 3-5, 2012. The invited organizations comprised National Kidney Foundation (NKF), National Blood Bank, National Transplant Resource Centre and Anlene.

HEALTH AWARENESS CAMPAIGN

From top to bottom:

We are from the National Kidney Foundation (NKF)!

Look at me, happily donating blood. Come join me in the next round!

Look, I got healthy bone density!

Adventurous ATV Ride for international students

International Student Services organised the All-Terrain Vehicle (ATV) Jungle and Offroad Adventure Ride for the international students in Kampung Kemensah, Hulu Kelang on 19 May. The students enjoyed exploring the rougher side of the city and toughing it out on the steep hills, rough terrains, river trail and bumpy muddy holes which requires self-confidence and great teamwork.

Special choir performance by Precious Childrens Home

Students enjoying the special platform for picture taking to make the event extra memorable

Happy students capturing memories

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Active Lifestyle

Licensed to ScubaDive by NAUI

Our Hockey BoysMade it to the Finals!

Taylor’s University Shinesat Table Tennis Tournament

This event took place from 10th – 13th of May at Tioman Island and a total of 11 students and 2 staff took part which was organized by the Scuba Diving Club of Taylor’s University.

The course comprised of confined water lessons whereby all participants would have to learn about the scuba equipment as well as the dangers of diving (this took place at the Commercial Dive Centre in Cheras on the first day). The following 3 days was held at Tioman Island and all participants had to learn how to dive in open water during the day as well as one dive during the night for advanced divers. After 3 grueling days of diving, the final examination was given by the instructor and all of our participants qualified under the NAUI badge.

The Jakarta International Sports Club of Indonesia (ICSI) Hockey Tournament was held from the 26th – 27th of May 2012 in Jakarta. A total of 16 teams took part in this event from Indonesia, Malaysia, Singapore, Australia, Hong Kong and others.

Taylor’s University was leading after the first round, winning 2 matches and drew the last match. This enabled us to play against the runner up of the other group of which we won comfortably. In the semi’s we played against the defending champions from Indonesia and won 3-0. In the finals, we played against Polytechnic Malaysia and lost 2-1. It was a closely contested match and the boys played very well but just not enough to beat our opponents.

The KPT-IPT Table Tennis Tournament, organised by the Ministry of Higher Education and involved the participation of many public and private higher education institutions, recently took place in Kuantan from the 13th-15th of April. Taylor’s University was represented by 7 players who took part in the team and individual events.

In the team event, Taylor’s University was placed in the top 16 teams of the tournament, while one of our students qualified for the semifinals in the men’s singles category which was a wonderful achievement as there were many state players representing the various universities.

This event was held on the 9th and 10th of July at Taylor’s University. A total of 24 female and 36 male teams took part in this event and Taylor’s University sent both a male and female team.

Both the male and female teams were undefeated in the early rounds of the competition. Both teams qualified for the quarter finals where they defeated their opponents with ease. During the semifinals, the male team had an easy victory while the female team struggled to beat their opponents but eventually succeeded. The finals was another one sided affair for both teams as they won comfortably against their opponents. This is the first time that a University is champions in both categories.

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Staff Profile / Development / Engagement

New Staff

Feedback Management Best Practices(Title: Best Practices Sharing at “Good Governance” Forum)

1. MAHERAN BINTI MOHD GHANI - Executive, Bursary & Financial Aid

2. CINDY CHIN - Executive, International Office

3. MARIAN ELIZABETH ARUMUGAM - Manager, Counselling & Psychological Services Centre

4. TAN JAS RYNN - Executive, Global Mobility Office

5. INTAN NUREREINA FADHLINA KAMARUDDIN - Support Analyst, Student Central

For this quarter, Student Development Hub and 2 Career Services Teams took charge. In April, Student Experience colleagues were invited by Student Development Hub to the Student Council Prom Night at Sunway Resort Hotel & Spa. For May, En Izwal Mazlan, Manager of Career Services together with his team brought the cinema to campus when they organised Laa Laa Night at LT1, where colleagues experienced a true movie night on campus, with lots of fun and laughter! Ms Susan Yap and her Career Services team organized a more relaxed session, with food and more food! Thanks to Ms Sandy Tan, Head of Career Services & Global Mobility who offered her home as the venue for the get-together.

The feedback management system at Taylor’s University has received recognition and endorsement by the Ministry of Higher Education Malaysia for its effectiveness in addressing students’ feedback on their campus experience. The Ministry recently invited Ms Angela Pok, Director of Student Experience to share our feedback management system as one of the best practices with other universities and colleges in the northern part of Malaysia, in an effort to elevate the overall standard of governance in these institutions, thus transforming the tertiary education landscape in Malaysia. This recognition has further enhanced the credibility of Taylor’s University’s reputation in the education industry in Malaysia.

Actresses for the evening - each person has to impersonate a movie artiste of their choice.

Angela presenting the Feedback Management Best Practices for Taylor’s University at Kinta Riverfront Hotel & Suites, Ipoh.

Basic First Aid TrainingSixteen (16) Student Experience staff attended Basic First Aid Training organized by Health Services Centre (HSC). Three (3) separate sessions were conducted from April to June, 2012.

SE Get-Together Session

The AWESOME participants!

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4

3

5

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Staff Profile / Development / Engagement

Counselling Exchange Programme (CEP)

Peer CounsellingConference

NAFSA

A Mindfulness-Based Cognitive Behaviour Therapy Training Workshop was conducted by our invited psychiatrist, Dr.

Phang Cheng Kar, from May 3-4, 2012. Fourteen (14) counsellors and allied health professionals from different

sectors actively participated in the workshop. This Counselling Exchange Programme (CEP) organized by

Counselling and Psychological Services Centre (CPSC) aims to help participants acquire important skills and techniques

to cope with clients stress, anxiety and depression. The programme skillfully integrates ancient contemplative

wisdom of mindfulness, and state-of-the-art research in cognitive behavior therapy and positive psychology.

One Counsellor and four Peer Supporters represented Taylor’s University in a 2-day Peer Counselling Conferenceat Sunway University from May 10-11, 2012. Approximately 200 peer supporters from 15 different organizations participated in the conference.

Angela and Sandy attended NAFSA’s 64th Annual Conference & Expo in Houston, Texas from May 27-June 1, 2012. This was the second time Taylor’s University was represented at the conference.

Wow… Seems like lots of peer supporters are very interestedto learn more ways to help and support their peers!

Angela and Sandy with other NAFSA delegates

Group photo of Taylor’s counsellor and peer supporters withMr Paul Jambunathan, the Speaker who presented “The Development of Helping Profession in Malaysia”.Angela was invited

to present a paper at APAIE (Asia Pacific Association for International Education) conference at Mahidol University, Bangkok on 4th -6th April on the topic entitled “Student Perspective on Social Responsibility”.

Student Perspective onSocial Responsibility

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All Rights Reserved ® 2012 Taylor’s Education Group.

This publication may contain information and materials obtained from and/or belonging to third parties (‘Information and Materials’). Taylor’s Student Experience Office has no right, title or interest in such information and Materials or with respect to any transaction related thereto. Taylor’s Student Experience Office has relied solely on the information provided by the relevant third parties, has not conducted any due diligence, shall not be obligated to conduct any due diligence and has not verified the accuracy of any information or documents provided by such third parties. Taylor’s Student Experience Office expressly disclaims any representation and warranty regarding the title to, accuracy, validity, scope, enforceability, value, reliability and quality of the relevant Information and Materials or the veracity of any third party’s statements, express or implied regarding any of such Information and Materials. Taylor’s Student Experience Offie also makes no representations or warranties whatsoever regarding the current status of any relevant Information and Materials and the content of this publication.

CONTACT USTaylor’s UniversityStudent Experience DepartmentTaylor’s Lakeside Campus, Block A, Level 2,No. 1, Jalan Taylor’s, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia.Te l: +6 03 - 5629 5000 Fax : +6 03 - 5629 5036www.taylors.edu.my

Student Centralstudentcentral.lsc@taylors.edu.my

International Office (IO)internationaloffice@taylors.edu.my

International Student Services (ISS)iss@taylors.edu.my

Bursary and Financial Aid (BFA)financialaid@taylors.edu.my

Health Services Centre (HSC)healthservices@taylors.edu.my

Sports and Recreation Centre (SRC)src@taylors.edu.my

Student Development Hub (SDH)studentdevelopment@taylors.edu.my

Counselling and PsychologicalServices Centre (CPSC)counsellor.lsc@taylors.edu.my

Global Mobility Office (GMO)global.mobility@taylors.edu.my

TheStudent Experience (SE) Family

Career Services Centre (CSC)careerservices@taylors.edu.my