inview winter 2013

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BPS ‘apprentice employer’ award Autumn/Winter 2013 Bournville Gardens starts to grow Bournville Village Trust – a community with many views In this issue... 0121 472 3831 [email protected] bvt.org.uk bvtnews bournville village trust Sun shone on Open View Five more projects won Vision funding Page 4 Page 5 Page 8

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InView winter 2013

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Page 1: InView winter 2013

BPS ‘apprentice employer’ award

Aut

umn/

Win

ter 2

013

Bournville Gardensstarts to grow

Bournville Village Trust – a community with many views

In this issue...

0121 472 3831 [email protected] bvt.org.uk bvtnews bournville village trust

Sun shone on Open View

Five more projects won Vision funding

Page 4 Page 5 Page 8

Page 2: InView winter 2013

New hq heralds new eraSelly Oak MP, Steve McCabe, joined staff, Trustees and invited guests in July, for the official opening of BVT’s new hq – at 350 Bournville Lane.

Centralising many front-line and all Birmingham support services under one roof, the move heralds a new era for the Trust.

The new HQ will provide residents with a ‘one stop shop’ for most of the housing and estate management services the Trust

provides – and BVT’s 100+ staff with a welcoming, ‘green’ and sustainable, work environment.

Addressing the gathering, BVT Chairman, Duncan Cadbury, told guests; “We’re an extremely diverse business that relies on effective communication. I have already seen great improvements in the way our staff communicate with each other – and our customers.”

The three-storey building has mainly been renovated with materials specified to meet BREEAM, or A+, ratings and its new energy-saving features include a twin-skin aluminium insulated roof, thermally broken high performance double-glazed windows and an LED lighting system with motion detection.

Speaking of the new HQ’s significance to community stability, Steve McCabe said; “BVT’s commitment to building cohesive communities is something we must applaud. Its sensitivity to open spaces, and dedication to well-planned, well thought-out design, is the way ahead.”

Bringing everyone together will help BVT extend its commitment to sustainability. The move has already cut down on travel between sites and staff now have

access to an electric-powered pool car, which will help improve the Trust’s carbon footprint.

Local Vicar, Peter Babington, told InView; “350 Bournville Lane has been empty for some time. I am delighted BVT has relocated here, in the centre of the Bournville community”

Committed to delivering excellent customer service, the new HQ has enabled BVT to redefine how they deliver front-line services. Residents and tenants now have one dedicated contact number backed by a centralised team of customer service specialists.

This new approach will mean all enquiries are handled efficiently, cutting down response times and avoiding the need for customers to make unnecessary trips to disparate offices across South Birmingham.

BVT Chief Executive, Peter Roach, added; “Our new HQ will help us place the customer at the heart of what we do – enabling us to remain at the forefront in delivering first class community services.”

Welfare Reforms Top Agenda Page 9

Selly Manor Winter Events Page 12

New Café a Brookside Vision Page 14

Presenter Aids Wildlife haven Page 15

02 InView Autumn/Winter 2013

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Steve Rose (2nd from left), Head of Contracting Services at BPS, receives the ‘UK Apprentice Employer of the Year’ award from Ben Fogle and CITB Interim Chief Executive, William Burton. Also pictured (3rd from left) Steve Fellows, BVT’s Head of Asset Management.

South Birmingham College named BVT’s Gerard Finnegon 2013 ‘Apprentice Carpenter of the Year’.

Gerard, who has just completed the second year of his apprenticeship, trained within BPS and studied at South Birmingham College.

The first year of his course covered basic carpentry and joinery, and the second, site carpentry – such as door hanging and window repair.

Gerard told InView; “Whilst training I have been on basic plastering and plumbing courses which, with practice, will help me to become multi-skilled and highly employable.”

Gerard’s course supervisor, Martin Delaney, said; “We try to give those we train a broad range of skills, so they become all-rounders capable of tackling the demands of any maintenance job.

“If, for example, our tradesmen are required to plumb in a bathroom and also have the skills to tile and plaster, that’s got to be better for all concerned.”

Gerard added; “I would recommend a BVT apprenticeship to anyone. Earning while you’re learning is the way to go.”

To find out more about the BPS apprenticeship programme, contact 0121 694 5066 at CITB or South Birmingham College.

Beating off stiff competition from some of the UK’s major construction firms, Bournville PropertyCare Services has been named ‘Apprentice Employer of the Year’ by CITB – the sector skills council for the construction industry.

Nominated in both ‘English Apprentice Employer of the Year’ and ‘UK Apprentice Employer of the Year’ categories, BPS not only won their regional category, but also walked away with the national title ‘UK Apprentice Employer of the Year’.

Judged by a team of CITB regional managers, the awards – which recognise employers who have significantly developed staff and nurtured skills through work-based training and apprenticeships – were presented at a special ceremony, at London’s O2 Arena, by adventurer and broadcaster, Ben Fogle.

BPS was nominated by Construction Skills’ Apprenticeship Manager, Abdul Mozzandar, who told InView; “We were really impressed by the commitment and support BVT gives its apprentices. The Trust offers diversity and scope for

opportunity – whilst really looking after its staff.”

Unlike social landlords that have adopted outsourcing to deliver property maintenance, BVT has bucked the trend by investing in training local people; a commitment that, year on year, has seen their services grow.

Steve Rose, Head of Contracting Services at BPS, said; “We’ve a history of delivering training to local youngsters that harks back to the days of our founder, George Cadbury. Being recognised for our work developing local tradespeople is great – and CITB’s accolade is the icing on the cake!”

“Having a well-trained and dedicated workforce plays a vital part in how we operate,” said the Chairman of the BVT Trustees, Duncan Cadbury. “Being recognised by the CITB is a tremendous boost for us, and our trainees.”

12 apprentices are currently employed within BPS, and there are plans to continue to develop new talent in the years to come.

BVT Chief Executive, Peter Roach, said; “These awards send out a clear message as to the importance training and development can have, regardless of sector or size, on the success of a business. I’d like to extend thanks and praise to our team, and congratulate all the BPS apprentices that have made this happen.”

The success of BPS has been well-documented in recent years, with many other social housing providers looking to the Trust for advice and guidance on delivering property management.

Naomi Harriman, CITB’s Area Delivery Manager, added; “These awards recognise the value employers add in addressing the UK’s skills shortage. Over 75% of our apprentices go on to full-time employment, and this is evidence of BVT’s commitment to supporting the future of young people.”

Presenting BPS with the ‘UK Apprentice Employer of the Year’ award, Ben Fogle said; “It’s good to see BPS investing so heavily in their apprentices – in the form of on-going training, for such a wide range of skills.”

‘Earn while you learn’ says Gerard

BPS ‘Apprentice Employer’ award ‘the icing on the cake’!

InView Autumn/Winter 2013 03

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“The sun always shines on Bournville”, says BVT Chairman, Duncan Cadbury; and it certainly did on Saturday, September 21st – for this year’s OpenView Fun Day.

Once again, Rowheath Pavilion proved an ideal venue for Bournville families to come together, and enjoy a host of activities in the autumn sunshine.

Now in its fourth year, OpenView is an opportunity for BVT staff to interact with customers – and get their views on how we can improve Trust services.

Ashleigh Evans, Head of BVT’s Business Improvement Unit, told InView; “We really need local people to get involved, and take an active role in scrutinising what we

do. OpenView enables customers to help make real decisions that impact on how we deliver our core services!”

On the day, over 500 residents took part in a wide range of activities – including the infamous ‘loo seat challenge’ – and used the opportunity to provide feedback on BVT.

Resident scrutiny was high on this year’s agenda, so the Trust invited residents and tenants to volunteer for a wide variety of involvement activities – from local community volunteering or joining a residents association, to making comments via online forums.

Andy Griffiths, of BVT’s Asset Management Team told InView; “We invite customers to help make decisions on our suppliers,

which helps us to secure best value and best service. We pro actively secure local suppliers, which means we help sustain the local economy.”

BVT’s Resident Involvement Co-Ordinator, Anne Walker, added; “We need to communicate with our customers in more innovative ways. Social media is here to stay so we must open channels to establish two way dialogues. We will, of course, continue to communicate in traditional ways – via print and the phone – but we must embrace new technology.”

This year, OpenView enabled customers to leave feedback via tablet devices and PCs.

Despite blustery conditions, over 200 Bournville residents turned out in May for the annual estate walk, in aid of St. Mary’s hospice.

Now in its third year, the walk covered the entire Bournville estate, including the yachting pool, where walkers took a well-earned break to look at the moored power boats and motor yachts.

Cheered along by local folk, residents tackled the seven mile circuit in good time and Vision Resident Funding mascot, ‘Bournville Bob’, joined the fun to help raise the profile of the event.

Over £1,000 was raised for the Hospice, Organisers wish to thank all of the residents who took part or helped with the event.

BVT Chief Executive, Peter Roach, told InView; “The estate walk was made possible by the support of our residents, local community councils, other community groups and the Trust. We were delighted with the turn-out, and hope we’ve created a legacy that continues in years to come.”

ANNUAL WALK AIDS LOCAL hOSPICE

The sun shone on OpenView

2013…

04 InView Autumn/Winter 2013

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…and five more projects won vision funding!

A few months ago, as part of its effort to reduce its carbon footprint, BVT took delivery of its first electric-powered car – and already it’s saving money … and energy!

Staff who wish to visit customers on BVT business now have access to a Nissan Leaf pool vehicle. At all times charged up and ready to go, the new vehicle is now in regular use.

BVT’s Resident Involvement Co-Ordinator, Anne Walker, told InView; “Now, if I need to visit a resident, I no longer need use my own car and petrol. I simply book the Nissan; which is a nippy little run-around that is both great to drive and extremely economical.”

OpenView also saw the culmination of this year’s Vision Resident Funding Project. In recent months, local voluntary community groups have pitched for a portion of Vision funding to support a range of community activities.

The successful Vision ’13 winners were announced – by BVT Chairman, Duncan Cadbury, and Chairman of BVT’s Resident Involvement Panel, Ben Jordan – in front of a crowd of excited residents.

Five community projects each won £2,000 to progress their project The winners were: Shenley Café, UpCycling, The Busy Parents Network, the Hope Garden Project and St. Francis Primary School.

Amazed to win funding, a member of the St. Francis team told InView; “This will help us realise our dream; to create an outdoor classroom from an old school bus!”

Although the idea was that locals simply come along and enjoy themselves, BVT captured much valuable customer insight, and engaged with many new people who have offered to help the Trust move forward in its mission to ‘create sustainable communities where people choose to live and work’.

Getting involved is easier than you think! If you would like to do your bit or find out more about OpenView visit www.openview.org.uk

Visiting staff take a leaf

Pictured from top left St Francis Primary School, UpCycling, The Busy Parents Network, Shenley Cafe and the Hope Garden Project.

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With the UK bee population under threat, news of colonies being set up around and about Bournville, has been welcomed – by campaigners and environmentalists alike.

Three new colonies have been established, in the grounds of our new Bournville Lane HQ and, although only a few months old, they are expected to produce a small first batch of honey later this year.

The BVT bee hives have been established – by local beekeepers Ian Baker and Colin Hawkings – where the bees will have access to tree and plant pollen.

Ian and Colin have already demonstrated what is involved in the upkeep of these beautiful insects, which has helped many people overcome their fear of bees.

Ian told InView; “The Honey Bee has an on-going colony from year to year, with the same nest or hive. A mated queen can look after a colony for up to three years, and is re-generated by the colony as required, when either it grows too large, or the queen stops laying sufficient eggs for the colony’s survival.”

Colin added; “Our colony consists of around 50,000 worker bees and up to 200 male drones. The building process starts in spring, after winter dormancy, when the female bees leave to forage for nectar and pollen to feed young eggs and grubs laid by the queen.”

Each hive was structured to allow bees to deposit honey stores in such a manner that any excess can easily be harvested. Over winter the colony drops to a population of about 5-6,000 and, the following year, the whole process begins again.

To follow the progress of the BVT bees, or find out more, make a beeline for www.bvt.org.uk

NEW hIVES SET 350 ABUzz

Lloyd’s our new kid on the plotheralding a new and challenging era for BVT’s Landscape Team, Lloyd Gower has been appointed the Trust’s new Landscape Manager.

Previously Lloyd had worked in social housing delivering ground maintenance services as well as a variety of internal and external contracts for another local housing provider.

He told InView; “BVT has an exceptional track record in providing quality housing and specifically a landscape maintenance programme which delivers high quality services.”

“I look forward to the challenges that lie ahead, to continuing to maintain the current high standards – and projecting a modern approach and management style on the Trust’s current grounds maintenance programme!”

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CARD FRAUD WARNINGIn recent months, ThREE elderly Bournville residents have received telephone calls informing them that their credit cards have been compromised.

A ‘courier’ has then called at each of the victims’ homes to collect their credit cards – before using them at a cash point, to drain their accounts.

So, if YOU receive a call telling you that your credit card has been compromised – and that a courier will be calling to collect it – please DO NOT give the caller ANY personal OR account information and call the POLICE, on 101, to report the matter immediately!

Festival sees Trust and local groups link upBVT’s Community Team were delighted to join forces – with the Busy Parents Network, Street Associations and the Selly Oak Live at home Scheme – to promote their services at this year’s Bournville Festival, which is run by local residents association, Bournville Village Council.

The Bournville-based Busy Parents Network (www.busyparentsnetwork.com) encourages families with children to get to know each other and live more sustainably; Street Associations (www.streetassociations.org.uk) helps people get to know their neighbours; and the Selly Oak Live at Home Scheme (www.mha.org.uk) offers befriending and help at home.

Joined by our gardening partner, Matthew Berry, BVT’s Community Team promoted Trust services, including our Gardening Service and our Garden Equipment Lending Scheme. Also taking

part were other services including our Volunteer Bureau, Handyman Service, youth activities, senior holidays and shopping trips.

The sun shone throughout the event, which included the famous maypole, regular craft fair and this year, for the first time, duck herding!

A spectacular firework finale brought the curtain down on another highly successful festival, which was a credit to the volunteers, who work tirelessly to ensure this event, and others – such as the Jazz Festival and Christmas Carols Evening – continue to help make Bournville a very special place.

If you would like to help with an event, or become involved in your local residents association, please contact BVT’s Community Team, on 0300 333 6540, or email [email protected]

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BOURNVILLE GARDENS STARTS TO GROW!Work has begun on Bournville Gardens, a state-of-the-art retirement development – a joint initiative between the ExtraCare Charitable Trust and BVT – at College Green, on the Bristol Road site of the former Bournville College.

Designed to encourage social and active participation among all age groups in the neighbourhood, Bournville Gardens will eventually be home to a sustainable community of more than 300 older people.

Residents, visitors and volunteers will have opportunity to take part in a variety of hobbies – including choral singing, TaiChi, writing, drama, wheelchair aerobics and woodwork – designed to support independence and improve social opportunities.

Visiting Bournville Gardens ahead of construction, potential resident Patricia Ford, 74, told InView; “We’ve always lived in and around Bournville; I worked at Bournville School as a cook for 20 years, and we’ve both run local Scout and Guide groups.”

Her husband Brian, said; “When we first heard mention of Bournville Gardens, it sounded a great idea. Our family – including our grandchildren – live close by, so we don’t want to leave this area.”

Barbara added; “We live in a bungalow at the moment but, as it is up some steps and we’re getting older, it is no longer ideal!”

ExtraCare staff will provide care, within their own homes, for up to a third of the residents of Bournville Gardens. This will include a well-being service and support for those with dementia.

Later this year, those who have registered an interest in the new development will be invited to regular meetings, where they can find out more and begin to form a community.

Showhomes will be available for viewing at Bournville Gardens when applications open, next year, and the College Green care village – which will also feature a health and wellbeing centre and an 80-bed nursing home – is expected to open in the summer of 2015.

To register your interest in Bournville Gardens please call 0870 777 4800 or log onto www.bournvillegardens.co.uk

Everyone’s happy with Selly Wood houseAfter a recent inspection by the Care quality Commission (CqC), Bournville’s Selly Wood house – which, for over 30 years, has been looking after older people requiring residential care, nursing or with continuing healthcare needs – was given top marks!

With 44 rooms, Selly Wood House combines appropriate care in a comfortable, secure and attractive environment with support and stimulation – ensuring every resident is treated with the dignity we all deserve.

Home Manager, Maria Johnson, leads a team of highly experienced care assistants and support staff and a state-registered nurse is always on duty.

The job of the CQC is to check whether hospitals, care homes and care services are meeting essential standards. Their routine inspection, in July, looked at Selly Wood’s standards which were all met.

Their report said; “We found that people were treated with kindness and compassion, and had opportunities to make decisions about things which were important to them.

“Residents told us their standard of care was very good, and comments ranged from ‘my carer is very respectful and I am very happy with my care and support’ to ‘I can do most things if I want to, there is nothing I would change – and nothing that needs changing’.”

“We also found a robust schedule of checks and audits were in place, undertaken by staff with different roles within the organisation, and by external consultants. This ensures people live in a well-organised environment, and receive good quality care.”

You can read the full report at www.cqc.org.uk/directory/1-132305828

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Looking for a garage to rent?

BVT has garages available, for less than £7 per week. For

more details, please contact our Customer Services Team, on

0300 333 6540

Welfare reforms top agendaWe want to ensure we keep our customers updated on how they may be affected by the recent welfare reforms, as well as offering advice where we can.

Following a recent audit, it was recommended we inform our customers about Discretionary Housing Payment.

Recent changes, as part of the Government’s Welfare Reform, may mean the amount of Housing Benefit or Council Tax Support you receive has reduced.

In some instances, Birmingham City Council can make a Discretionary Payment to assist families suffering severe financial hardship as a result of these changes.

The Government has allocated a limited cash fund to enable the City Council to make awards – in the form of Discretionary Housing Payments – for families in receipt of Housing Benefit who have a shortfall between the amount of benefit they receive and the rent they need to pay their landlord.

These payments are made from a separate fund, with a limited budget, and are awarded as a short-term measure for those experiencing difficult circumstances.

If you are experiencing problems paying your rent and would like to talk to someone please contact us on 0300 333 6540. Application forms are available from BVT, or can be downloaded from the Council website at www.birmingham.gov.uk

As an organisation, BVT is committed to successful, flourishing communities but, ultimately, it is people who make the difference. Ian McArdle was a very special person, who worked hard at a grass-roots level to help make that difference.

His drive and commitment was at the heart of successful efforts to develop Shenley Court Hall, as a state-of-the-art replacement for the much-loved Shenley Green Centre.

He was Chairman of the Trustees who owned and managed the old Community Centre, and I worked with him to oversee the move to the newly-extended and refurbished Shenley Court Hall.

Ian had very clear principles and values, which he embedded into the work of the new Community Centre and the operation of its board.

He also spoke passionately about engaging with, and supporting, young people. I know he was delighted to hear

Shenley Court Hall’s recording studio had received National Lottery funding to offer training for youngsters in recording, music production and DJ-ing.

Ian jointly founded ShenCare, a community transport service for local people and, in 2011, he was made Honorary President of the service, which now boasts its own fleet of 12 vehicles.

Ian’s skills, passion and energy made a huge contribution to the success of his local community. Places only become special because of special people – and Ian was certainly one of those.

Peter Roach – BVT Chief Executive

IN MEMORY OF IAN MCARDLE: A hIGhLY-PRINCIPLED GENT, WITh A PASSION FOR hIS COMMUNITY

Damage costs: everyone paysWhilst most BVT tenants look after their homes extremely well, sadly we are seeing an increase in what can only be described as vandalism by outgoing tenants.

We’d like to point out that cleaning up deliberate damage costs a lot of money and leaves the Trust with much less to spend on other resident services.

So, if you are vacating a property please be sure to clear it of all possessions and – unless you wish to be charged with the cost of clearance – do not leave behind any rubbish.

Don’t forget the local Council will remove bulky items for you! You are entitled to one free collection each year of up to 6 items.

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Winner Class Three: Don and Joyce Powell, Pendennis Close

Winner Class Four: House & Bungalows Bill and Pauline Rice, Woodbrooke Road

Winner The Gordon Cherry Merit Award: Bill and Eileen Walton, Brookside, Telford

Winners Bloomin’ Kids Class: Northfield Manor School Winner Best BVT Allotment: Hay Green Allotments

Northfield Manor top of this year’s crop!Eighty keen gardeners attended BVT’s annual Garden Competition awards, at Dame Elizabeth hall, Bournville, in October.

Organised by the Trust’s Community Team, the evening featured scarecrows, bunting, poetry and song – and spectacular gardens, of all shapes and sizes!

BVT’s Head of Community Services, Tessa Mitchell, welcomed everyone to the awards ceremony, which began with a talk on garden plants and winter preparations, by veteran competition judge, Stan Gardner.

The first crop of awards was followed by a musical interlude – featuring a poem celebrating fruit and vegetables, by Bradleigh Anastasio, and a song from his sister, Izabella – which met with rapturous applause.

After the second crop of awards, Mark Laurence gave an overview of the work The Conservation Volunteers are doing with local people across the estate, and at Manor Farm Park, via their allotment projects and Green Gym. He also gave out free seeds, urging all present to use them – or encourage others to get the gardening bug, and grow their own food.

Staff and pupils from Northfield Manor School, the 2013 Garden Competition overall winner, received their award from Chairman of the BVT Trustees, Duncan Cadbury.

Teacher, Gemma Fox, accepted the award as a thank you for the huge amount of work she had put into inspiring her pupils to grow plants and vegetables – and for encouraging their appreciation of horticulture and the natural environment.

Greatly enjoyed by all present, the ceremony concluded with a delicious meal, served by staff and volunteers from Woodlands Park Hall Youth Club.

BVT would like to say a special ‘thank you’ to Stan Gardner, for once again judging the competition, and to Ade Marsh – for photographing the event so splendidly.

If you would like to take part in our 2014 Garden Competition, look out for the application form in the next edition.

of InView. The competition is open to all BVT residents, and all gardens – whatever their shape, size or appearance – are welcome.

OThER WINNERS:ClASS ONE – Patio & Communal Areas: Weoley Hill Bowls Club.

ClASS TWO – Flats: Janet Cooper, Westholme Croft.

ClASS THREE – Houses & Bungalows (Retired): Don & Joyce Powell, Pendennis Close

BlOOMiN’ KiDS ClASS: Northfield Manor School.

ClASS Six – Disability: Dorothy Egan, Christopher Taylor Court.

BEST BVT AllOTMENT: Hay Green Allotments.

VEGETABlES: Noel Greenfield. Spiceland Road.

ECO GARDEN: Bradleigh & Izabella Anastasio, Swarthmore Road.

THE GEORGE AWARD FOR BEST FRONT GARDEN: David Hoare, Appleton Close.

COMMUNiTy GARDEN: Rowheath House.

THE GORDON CHERRy MERiT AWARD FOR HANGiNG BASKETS: Bill & Eileen Walton, Brookside, Telford.

ClASS FOUR – Houses & Bungalows: Bill & Pauline Rice, Woodbrooke Road.

THE THOMAS CANDlER AWARD FOR MOST iMPROVED GARDEN: Avinella Reid, Veronica Close.

Awarded by Thomas’s granddaughter, Jennifer Davies, the Thomas Candler Award was introduced following the revamping of our Garden Equipment Lending Scheme. (Thomas was Edward Cadbury’s gardener, and a judge for the original Tenants Gardening Competition!)

ClASS FiVE – Last Year’s Winner: Angela Bills, Beech Road.

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WE APPRECIATE YOUR INSIGhT!BVT would like to say a big ‘thank you’ to everyone who, over the last couple of years, has completed and returned one of our Annual Satisfaction Surveys.

As well as helping us continuously improve our wide range of services, the surveys provide you with an opportunity to feedback on any of the services you have received in the past 12 months.

Every three months, the results of the surveys are reported to our Management Team, with action taken where needed.

This year our Business Improvement team analysed and compiled all the information collected from last year’s surveys into one document – and our Senior Managers are now working through this to improve our services.

Here, to whet your appetite, are a few numbers from our extremely positive 2012 results:

• 30%ofourBirminghamtenantscompleted and returned the survey, asdid30%ofourfreeholdersandleaseholders – which is a very good response!

• Weaskedyouhowsatisfiedyouarethat BVT listens to your views and actsuponthem.91%oftenantsinBirminghamand84%oftenantsinShropshire stated they were satisfied.

• Whenaskedhowsatisfiedyouare with the overall service BVT provides,95%ofBirminghamtenantsand90%ofShropshiretenants stated they were satisfied.

• Wealsoaskedhowsatisfiedyouarewith the neighbourhood as a place tolive.93%ofalltenants(includingBirminghamandShropshire)and95%of all freeholders and leaseholders, stated they were satisfied.

Of course, these numbers are fantastic but what, you may ask, happens to all the information we glean from our surveys?

Every single comment is recorded and, if action is required, it is passed to the relevant manager. Once that has happened, we sit down and look at any common themes and issues from all of the comments, and put them into an Action Plan for our Management Team to address.

So far, across our estates, we have found some very clear issues which – in the coming year, and with your help – we will be working hard to address.

Those issues are: car parking; rubbish and litter; and fuel poverty – most notably the desire for window replacements. Keep watching this space for updates on our work in these areas.

If you would like to help us address some of these areas, please contact our Customer Services Team on 0300 333 6540 – and ask for either Resident Involvement or our Business Improvement Unit.

Pupils learn knowledge is powerIn 2011, BVT sponsored Bournville School’s ‘Respect: Your Life, Your Choice’ programme with workbooks – produced by the Children’s Safety Education Foundation – covering topics such as; anti bullying, hate crime, substance misuse, anti-social behaviour and domestic abuse.

Offering advice, information and useful contacts the books supported the school’s Personal, Social, Health Education (PSHE) programme. Used by pupils in years eight and nine, the books covered a range of topics imperative for youngsters to explore, in order to protect themselves.

Commending the books, Bournville School’s Curriculum Leader, Personal Learning, Gillian Holmes, told InView; “These books have made my life as a teacher so much easier. Their clear, no-nonsense approach has helped me set the students interesting, well-informed tasks that have enhanced their learning.

For such an invaluable resource, which will be used for many years to come, I cannot thank BVT enough.”

Year 9 pupils, Ben and Ashley, added; “All over our school, children have enjoyed using these books. They have given us a lot more information on topics we wouldn’t normally know about.”

It’s a sad reality that many young people fail to reach their full potential as a result of taking part in activities which could, and should, have been avoided. BVT was delighted to have opportunity to sponsor such a valuable teaching aid, to give youngsters the information they need to help them to make informed choices.

MUTUAL ExChANGE?

‘Let’s Swap’ is a new mutual exchange website that is just for the West Midlands. Simple to use, it’s an easy way for tenants to exchange homes!

You can browse properties without registering, advertise your home, search for a swap by postcode – within a mile from your home – and apply online, when you agree to swap with another tenant.

Check out ‘Let’s Swap’ now at www.lets-swap.org

Remember you can also register on the national mutual exchange site ‘Homeswapper’ to increase your chances of finding an exchange at www.homeswapper.co.uk

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A ChRISTMAS DATE:Bournville’s Festival Queen will be on hand, to switch on the Christmas lights on Bournville Green, at 7pm on Tuesday 3rd of December. With presents for all the little boys and girls, Father Christmas is also scheduled to put in an appearance! Everyone is welcome at the event, which is organised by Bournville Village Council, in conjunction with a range of B30 churches. BVT both donates and decorates the tree!

Locals make a bee-line for bee day!Bournville residents made a bee-line for Selly Manor, in September, for the Museum’s first ‘Bee Day’!

Admission was free and the Bournville Beekeepers were on hand to amaze visitors with their bees, tell them all about bee conservation – and what flowers to plant to attract bees into your garden.

Many folk brought along a home-made cake and entered it into the ‘Bournville Bake Off ’. The cakes were subsequently judged, and sold off by the slice, in aid of the Bumblebee Conservation Trust.

There were some fun activities for children and rare and unusual shrubs from Heritage Plants on sale – as well as the pick of the crop from Hay Green and Court Lane Allotments.

The first of its kind, the free ‘Bee Day’ was one of Selly Manor Museum’s Heritage Open Days.

Christmas Craft Fair November 23rd – 11am – 4pm

A chance to buy some truly unique gifts, Selly Manor’s Christmas Craft Fair will really get you in the festive mood! With talented people from Bournville and beyond selling their wares, there will be something for everyone. And it all takes place in the stunning setting of the Tudor Manor and Medieval Hall.

Traditional Christmas December 7th – 5pm – 8pm

Enjoy festive refreshments, see the Tudor Manor decorated for Christmas, lit by candlelight and brought to life with music and dance by living history group, Gloriana, and the Blackwell Brass Band who will perform traditional Christmas songs.

0300 numbers ‘fair for all’!Meeting the ever-growing public demand for a recognisable phone number range which is cheap to call from both a landline and a mobile, 0300 numbers – such as BVT’s 0300 333 6540 – are ‘fair for all’. Calls cost the same as via normal landline numbers – even from a mobile – or are completely free if the caller has ‘free’ minutes!

A little ‘out of hours’ reminderBVT’s out of hours service is to facilitate the reporting of emergencies only. Please do not use it to leave messages for staff to call you back, or to report non-emergency repairs or other issues as this could prevent a caller being able to report a real emergency.

The Hereford Housing team deals with calls as quickly as possible and will quickly advise you if your call is not an emergency. If your call is not deemed to be an emergency they have been instructed to ask you to call back – so please help us to keep this vital service for its intended use.

Winter events at

12 InView Autumn/Winter 2013

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Did you know: about Dawley bath spout?In the time before piped water was available in the area surrounding the village of Dawley in Shropshire, local people would use the Bath Spout spring and the well on holywell Lane to obtain clean drinking water.

The Bath Spout would have been the main reason the Squatter’s Cottage, along Woodlands Lane, was built in such close proximity.

To make the water accessible a section of plate from the mining railway was used. Within 12 months, the mining railway, which ran alongside the canal, made the canal redundant.

The canal bed still runs along the lower section of woodland that borders the Bath Spout area.

Telford tenants visit Cadbury world

Some Telford tenants enjoyed a day out at Cadbury World recently, organised by BVT Community Support Officer, Fleur Hemming-Mount. The group were taken by coach to the attraction, where they toured the Bournville factory, learning about the history of chocolate-making – and collecting confectionery as they went.

Art class inspires exhibition

A twice-weekly craft class, at Bournville house, led to some residents show-casing creative work at Lightmoor’s first craft exhibition.

Open to all, and costing just £2 per session, the craft classes have been held every Monday and Thursday afternoon for over six months now.

Organised by Ann Catullo, and attended by up to a dozen Bournville House residents, the Monday class mainly occupies itself with painting.

Ann told InView; ‘I’m not a qualified teacher; art is my hobby – I started the Monday class to share my enjoyment of it. It’s the first time some of our residents have painted and the class has opened up a whole new outlet for their creative talents.”

The Thursday class, run by Julie Batting, also gives residents opportunity to paint – as well as draw, try decoupage, needle-felting, sewing and even jewellery-making.

It was mainly the work of the Thursday class that was shown at Lightmoor’s first craft exhibition, which was held at Bournville House, in June.

Ann added: “It would be nice to get more outsiders involved, so we have now advertised both classes, and are looking forward to involving a wider Shropshire audience.”

Seen here, displaying their art are, (left to right), Ann Catullo with Bournville House craft class regulars Arthur Hendy, Lillian Purton, Joyce Brookes, Audrey Beech and Joan Harper.

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New café a Brookside vision!With many community facilities closing, news of a new café opening its doors, at Brookside in Telford, has been welcomed by local residents.

Officially opened by Councillor Arnold England, and run by 20 local volunteers, the new café now serves the local community tea and coffee and light snacks to full breakfasts, from 9am to 1pm, Monday to Friday.

The café came about as a result of a successful Vision ’12 bid for BVT resident funding, headed by local resident Bill Walton. The treasurer of Brookside Social Enterprise, Bill’s team bid for £8,000 and were successfully awarded funds last October.

Bill told InView; “I was delighted our Vision bid was successful – without BVT funding we couldn’t have made it work. We’ve been able to recruit a part-time manager to run the café and manage our volunteers.”

The new café will offer locals a much-needed focal point, and enable them to easily join in community activities.

At the opening, Councillor England said; “We are working on the estate’s physical regeneration but also need to focus on

its social regeneration. The Vision funding will play a significant part in making this social enterprise a real success – and the new café will help kick-start community spirit.”

Since winning the funding, the team has worked hard to recruit volunteers, including new Brookside resident Gill Miller, who has joined as a volunteer cook.

Gill told InView; “Having moved here recently from North Yorkshire, I wanted to find a way to meet people. This seemed like the perfect opportunity to support the community and make new friends.”

Chair of the Parish Council, Jackie Loveridge, added; “It’s exciting; this will bring everyone together – and help the Brookside community to engage.”

Ruth Evans has been appointed Manager of BVT’s Extra Care facility, Bournville house, at Lightmoor.

For the previous 11 years she had been an Estate Manager with Hanover Housing Association – at developments in Tettenhall and Sandwell – promoting independent living in supported housing.

“For seven of those years I covered rented units and, for the remaining four, both rented and leased properties. To join BVT and become part of such a wonderful team has been amazing – there’s quite a buzz here,” Ruth told InView.

“So far it has all been really positive. Initially I spent time watching, listening and getting to know the residents. Now, I’m suggesting, recommending and putting new ideas together. I’m very keen to spread the word about Bournville House, and raise our profile.

“For example, I’ve already had someone over from the local nursery, talking about their Christmas nativity play, and suggested the children come and perform it for the residents here!

“Also, I want to take one of our successes, such as our art class, and broaden its appeal. I want to involve younger folk, the locals and the wider community.”

Ruth has really hit the ground running and already it’s clear, InView readers will be hearing much more about what goes on at Bournville House in the future.

One Saturday last August, Clare Gibbson and Suzanne Whittaker moved in to become the first residents on the latest phase, at Lightmoor, Telford.

Clare, who moved into number 33, told InView; “I originally moved to Lightmoor in 2011, and was living in a larger property just around the corner. I wanted to stay in the area because my young son, Callum, goes to nursery here. I was delighted when the opportunity arose to downsize to this great little house!”

Miss Whittaker, who moved into neighbouring number 31 on the

same day, added; “I lived with my mum, until she became poorly, eventually settling in Ketley – but my home there was becoming a bit too expensive. I love Lawley and the homes around here, so I am really pleased to be settling in at Lightmoor.”

Clare & Suzanne … become neighbours!

RUTh TAKES CARE

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On the first day of spring, local children joined TV wildlife presenter Chris Packham, Shropshire Wildlife Trust members and BVT to plant trees at the newly-created nature reserve, south of Lightmoor Village.

Backed by the Wildlife Trust and supported by BVT, the tree planting event was brought about through the work of the Charity in raising awareness of the rich sources of wildlife that can be found, in and around Lightmoor, and the importance of sustaining green spaces for future generations.

Children planted a range of tree varieties including oak, silver birch, wild cherry and hazel.

Bryony Carter, People & Wildlife Officer at Shropshire Wildlife Trust, told InView; “Today’s event is all about linking the Lightmoor community to the wildlife they have on their doorsteps.”

Chris, who is President of the Wildlife Trust, said; “It’s really important local communities get involved with their green spaces. Telford has been skilful in preserving local wildlife, by securing areas where snakes, bugs, birds and other animals can flourish.”

Amongst local children at the planting was Orla McCreddin, aged 4 – who has already had a tree planted, as part of our ‘Lightmoor Babies’ project, which plants a tree for each new baby born in the Village. Her mum, Ruth, said; “As a community, it’s really important we help enhance the local area.”

Committed to creating sustainable communities for the future, BVT has paid particular attention to preserving areas of wildlife as part of their development at Lightmoor. The tree planting, and the creation of the nature reserve, will go some way in encouraging the next generation of conservationists.

Chris added; “Places like this are great for youngsters to explore and learn about nature. We should encourage it; the long-term benefits are huge.”

Open to all, the nature reserve is the perfect place for budding wildlife explorers to experience first hand the richness and diversity of nature’s wildlife.

BOURNVILLE IN PRINT

Springwatch presenter aids wildlife haven

Members of the Bournville Society Committee have spent the last 18 months putting together Bournville Through Time, which is shortly to be published by Amberley Publishing Limited. The group’s exhaustive trawl – through a host of major picture archives, and Bournville Works Magazines from 1902 onwards – has revealed some fascinating information.

They have sought to include pictures which, hitherto, have not been widely published, and many will be seen for the first time. Each historic photo is replicated by a contemporary colour shot taken, wherever possible, from the same position. After the group appealed for personal photographs, many locals consented to their pictures and information being used in the book.

Each page deals with an accessible aspect of the Bournville Estate, there is a guide to walks around the area, and sufficient information to interest both Bournville resident and visitor alike.

All proceeds from the book’s sale are to be used to improve the sound reinforcement system for the hard of hearing at Dame Elizabeth Hall, where the society gives its presentations.

The Bournville Society programme for 2013/14 includes:

4th December: Musical presentation for Christmas – by John Smith.

5th December: Birmingham Repertory Theatre – by Clare Cochrane.

2nd April 2014: The Life of Beatrice Cadbury – by Fiona Joseph.

7th May 2014: The Bournville Works – by Edwin Gumbley.

7th June 2014: A Brian Draper ‘river themed’ coach outing – entitled ‘Cotswolds with a Difference’.

Unless otherwise stated, meetings are held in Dame Elizabeth hall, Firbank Close, off Oak Tree Lane, Bournville, at 7.30pm. If you have any queries please telephone the secretary, on 0121 458 2547 or email [email protected]

InView Autumn/Winter 2013 15

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Members of Bournville Almshouse Trust (BAT) Management Committee inspect the new fountain in the Orchard Garden, at The Quadrangle, Bournville.

Our challenge: to stay active!With BVT staff aware of the health benefits a more active lifestyle can deliver, the Trust recently signed up to the ‘Staying Active Challenge’ – a global well-being initiative that promotes healthy living for staff and encourages everyone to review how they go about their daily lives.

Competing in teams of five, everyone was issued with iAM Active monitors to track and analyse movement, calorie intake and overall activity, throughout the working day and staff were able to track their progress online. All results were fed into the Stay Active Challenge database, and there will be a team award at the end of the campaign.

As we all look to improve our health and wellbeing and, with an overarching commitment to supporting the need to be more efficient, the Trust continues its ethos of creating sustainable communities and futures.

If you would like more information on how to become more energy efficient or on our Staying Active campaign, visit www.bvt.org.uk

Did you know BVT actively supports the ‘My home Contents Insurance Scheme’? If you would like to know more about it, please get in touch with our Customer Service Team, on 0300 333 6540.

JERVOISE GETS NEW FACE!BVT’s hole Farm development has always been a popular corner of the estate. And in and around Jervoise Drive, with its excellent range of individual flats to four bedroom houses, community spirit thrives.

Even though the area is modern in design and layout, when exterior elements of its homes started to look a bit dated, BVT’s Asset Management Team – in conjunction with local residents groups – set about giving its homes not just an aesthetic face lift, but an energy efficiency makeover that would help residents save on their energy bills.

Firstly, key to improving the overall look of the area was the elimination of the flat roofs on the front of the houses with large bay windows.

Providing the area with some architectural variation, its new pitched bay roofs add character. And, with no more leaky flat roofs in heavy rain, they’re practical too!

Secondly, the area has benefitted from a range of energy efficiency measures – such as cavity wall insulation and loft lagging – intended to help residents dramatically reduce heat loss and use precious fuel sparingly.

Finally, the problematic old single-glazed metal windows have all been replaced with uPVC double-glazed units with ‘low E’ glass, which reduces the amount of heat loss though the window.

‘Secured by Design’, with integral locking mechanisms the durable new windows are a significant improvement.

Bayliss Close resident, Mrs. McCarthy, told InView; “Quickly fitted, with no mess, our new windows have made a huge difference. Easy to open and good to look at, their energy efficiency is already helping us make significant savings.”

Like my home? We do!

16 InView Autumn/Winter 2013

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In August, BVT’s Youth Team bravely and valiantly took a group of Woodlands Youth Club members and volunteers on their first residential.

The group spent three nights at the Old Barn, Chipping Campden, enjoying almost perfect weather – which helped make both the barbecue and their day at the Cotswolds Water Park.

A dinghy that only wanted to go round in circles put paid to their sailing exploits – but they did finally manage to row themselves back to shore! And with ‘head4heights’, they took to the skies, mastering a challenging array of climbing poles.

Via its series of challenges, the residential helped foster a spirit of team-work amongst all those taking part. The group was particularly grateful to the committed volunteers; without whom, many of the Trust’s youth services would be drastically affected.

If you have a few hours a week to spare to help run youth activities please ring our Volunteer Co-Ordinator, Claire Taylor, on 0300 333 6540 or email us on [email protected]

SHENlEy yOUTH ClUB meets at Shenley Court hall, Clover Road, B29 4ED, every Tuesday in term time and entry is just £1. (Juniors, age 8-12 – 5.30pm-7pm), (Seniors, age 13+ – 7.15pm-8.45pm.)

Get involved in the things that matter to you, take advantage of the sports hall, youth room with comfortable sitting area, pool table, computers and more.

WOODlANDS yOUTH ClUB meets in Woodlands Park hall, Woodlands Park Road, B30 1hA, every Thursday in term time and entry is just £1. (Juniors, age 8-12 – 5.30pm-7pm), (Seniors, age 13+ – 7.30pm-9pm.)

PHOENix HAll meets at 1 Towpath Close, Bordesley, B9 4qh, every Monday in term time (Girls, age 8+ – 5pm-7pm) and every Wednesday in term time, (junior boys, 8-12 years – 5.30pm-7.30pm), (Senior boys, 12+ – 7.30pm-8.45pm).

YOUTh GROUP’S FIRST RESIDENTIAL Phoenix hall’s recent annual

community trip was so popular, the organisers could easily have filled two buses!

Everyone who went on this year’s day out, from Bordesley to Barry Island, had a terrific time.

The trip was such a success, the organisers are working with residents to plan two trips for 2014 – instead of the usual one.

August play scheme This summer, for the first time, Bordesley’s Phoenix hall ran its very own school holiday play scheme.

Four staff members were recruited to plan and deliver the project, a major marketing exercise was instigated, and 26 children attended the two-week scheme.

Participating children went bowling, on five outings to the cinema, and paid visits to Selly Manor Museum, Monkey Forest and Drayton Manor Park and Zoo – as well as enjoying a day trip to Hatton Country World.

The organisers worked with Holiday Kitchen – which was featured on BBC’s ‘Midlands Today’ programme – who provided free lunches for the children every day.

BITTEN BY LION KING BUG!In July, Bordesley’s Phoenix hall took 14 children – from both its girls’ and boys’ clubs – to see the touring production of Disney’s ‘The Lion King’, at Birmingham hippodrome.

This proved quite an event as, for many of the children who went along, this was their first trip to the theatre.

Everyone enjoyed the show, and gained an appreciation of the huge amount of work that goes into staging such a musical. It seems the show also opened a lot of little minds to future career opportunities they may never have previously considered.

‘I CAN B7 FESTIVAL’ Bordesley’s Phoenix hall ran the ‘I CAN B7 Festival’, in Bloomsbury Park recently, in partnership with a host of other local organisations.

Participants included BRAVE, RSPCA, FCH, West Midlands Police, Free@last, Birmingham Library, Food Cycle, The POD, EOS Works, TA, Advance Enablement, Addaction, Freshwinds, Costco, Smurfit Kappa and, of course, BVT.

On the day, the sun shone and festival-goers enjoyed good food, Zumba, bouncy castles, and a lot of sign-posting. Overall, the successful day was judged an excellent example of how partnership works.

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For two weeks in August, youth workers and local volunteers ran an extremely successful Summer Activity Programme, at Woodlands Youth Club.

The group very cleverly ran the programme at the end of the school summer holidays – by which time most other holiday activity schemes had closed – attracting more than 250 young people over the two weeks.

Activities included arts and crafts, cooking and regular visits to a local park. The group also spent time at Hagley Falconry Centre, linked up with Angling Unlimited to try fishing, and ran a community games event at Rowheath Pavilion – where the youngsters played football, rounders, rugby and table tennis.

The club continues to be indebted to its volunteers – who give up their time to not only supervise the holiday activities, but also help run the youth clubs throughout the year – and to the parents, who continue to support their work at the Woodlands Park hall.

David Clarke, who lived in Shenley for 27 years, ten of which he has worked at Bournville Architects, did his first ‘open water swim’ in August 2010 – and caught the bug for sea swimming.

That first swim was the Cornwall Padstow to Rock Swim – a one mile swim across the estuary – in which local TV chef, Rick Stein, usually takes part.

David did the Cornwall Padstow swim again this year, as well as taking part in the Virgin Triathlon – which in addition to a 750 metre swim, included a 20km bike ride and a 5km run – a feat he plans to repeat this year.

He also took part in the Port Gaverne to Port Isaac one mile swim, which featured on the ITV series ‘Caroline Quentin’s Cornwall’.

“I train at Upton Warren Reservoir now but spend a lot of my time in Cornwall. I plan to take part in all those events again, in 2014, and hopefully better my times! I may well increase the distance of the Port Isaac swim to 3.5 miles and drop into the elite swimmers category for the Padstow swim,” David told InView.

“The events’ best parts are the complimentary Rick Stein pasty after the Padstow swim, and the pint of Doombar after the Port Isaac swim!

“Both events have a really good atmosphere and are a great chance for all the family – most of whom also live on the Bournville Estate – to get together.”

David’s all at sea!

Lots goes on, at Woodlands

PLAYGROUP PLACESStaff at Shenley Court hall supported Priority Area Playgroups (PAP), by marketing and advertising new playgroup sessions, which began in October.

There was a great deal of interest from parents wishing to register their children for the new playgroup, which was due to open once OFSTED had completed their registration process.

Funding is already in place, to offer free playgroup places to local two year-olds, for up to 15 hours a week.

Discussions are also being held with a view to PAP hosting a ‘stay and play’ at the centre, which will commence in November.

0121 745 7521 [email protected]

18 InView Autumn/Winter 2013

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Pleasant memories of James TaylorAudrey Taylor and Nina hatch, Centre Manager, with visiting school children are seen here unveiling a plaque, in memory of former colleague, James Taylor, on the Demonstration Farm building at Mount Pleasant.

Before his death, in 2011, James had served as a BVT Trustee for more than 24 years. It was as Chairman of our Agricultural Estates Committee that he oversaw the transformation of some dilapidated buildings on the Weatheroak Estate into a modern farm enterprise.

Today, the 360-acre farm provides a rare opportunity for children, and other organised groups, to learn where our milk, beef and dairy products come from.

Established as a unique co-operative venture between the Worgan Trust and Birmingham’s Outdoor Learning Service it offers a ‘hands-on’ day of farming, countryside and environmental experiences with farm animals closely related to many aspects of the school curriculum.

Guided by experienced teacher, Nina hatch, every visiting group has exclusive use of the school farm. Its well-equipped classroom can even provide Wellington boots and waterproofs! For more details please contact Nina hatch, on 01564 826719, or visit www.mountpleasant.bham.org.uk

Volunteers dig in – at Shenley!

SUSTAINABLE COMMUTE WEEK

Employees from Mondelêz International dug in at allotments in Lower Shenley, in August, to encourage green-fingered Bournville residents to volunteer, have fun AND get fit.

BVT provides land for community allotments, such as those in Burdock Road, where keen local gardeners and the volunteers from Mondelêz, cleared some overgrown allotments to enable more of the local community to get into growing.

The project is supported by the ‘Conservation Volunteers’ Health for Life project, which is funded by Mondelêz, and has already donated thousands of seeds to local people.

Sam Chatterley, from Mondelêz, told InView; “It’s nice to put something back in to the local community, Mondelêz actively encourage us to get involved locally.”

Tea and biscuits were provided by local gardeners Val and John Taylor, who added; “Volunteering as an allotment gardener is a great way to learn how to grow your own food, improve your health, and mix with like-minded locals in your community.”

The day was co-ordinated by Claire Taylor, BVT’s Volunteer Co-Ordinator, who said; “Volunteering is a great way to help the local community and meet new people.”

Seen here are some of the Mondelêz volunteers, with local gardeners Milly Sabell and John Taylor.

Our carbon footprint is a measure of the impact human activities have on the environment, in terms of the amount of greenhouse gases produced, measured in units of carbon dioxide.

Whether a homeowner, tenant, employee or business, we all need to focus on just how much carbon dioxide we generate.

In 2012 BVT produced an average of 250 tonnes of CO², 37% of which came from staff commuting.

So, how can we all contribute to becoming a more efficient place to live, work and socialise and reduce our carbon footprint?

With an on-going commitment to reducing our carbon footprint, BVT has embarked on a series of activities and initiatives to help focus attention on reducing the amount of CO² the Trust produces.

June saw our first ‘Sustainable Commute Week’ – when we encouraged staff to use alternative modes of transport to travel to, and from, work – as well as around the Bournville estate.

33 staff members took part, creating a total carbon emission reduction of 378kg (0.4 tonnes) for the week. BVT’s Asset Management Team reduced its footprint the most.

It is hoped that this is just the start and many more people can get on their bikes and don their walking shoes!

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We are happy to make this information available on CD, in large print or braille.350 Bournville Lane, Bournville, Birmingham B30 1QY Telephone 0300 333 6540 Fax 0121 667 5916

Shropshire Area Office, Cherry Tree House, 1 Lightmoor Way, Lightmoor Village, Telford TF4 3TX Telephone 01952 293777

Email [email protected] www.bvt.org.uk20 InView Autumn/Winter 2013

home to rockets, satellites, and Martian surfaces the National Space Centre is the UK’s largest attraction dedicated to space exploration – and we’re giving YOU the chance to win a family ticket to orbit it!

The Centre displays the only known Soyuz spacecraft in Western Europe, as well as six galleries of exhibits, covering space flight, astronomy and cosmology.

There’s also a Digistar 3 dome cinema, a planetarium, a gift shop and a restaurant – situated beneath the nozzles of Blue Streak and PGM-17 Thor rockets.

Our competition is not just for the kids, there are questions to wrack the earthly brains of all the family. To win our ticket – for two adults and two children – all you have to do is pick the five right answers from our question countdown below.

The sender of the first set of correct answers drawn – on the competition closing date, 1st January, 2014 – will win the chance to boldly go … and enjoy some space!

Who was the first cosmonaut to journey into outer space?

A: Yuri GagarinB: Yuri BoykaC: Yuri Geller

In the children’s TV series, which rocket did Colonel Steve Zodiac command?

A: Fireball xL2B: Fireball xL5C: Fireball xL8

What was the name of the seventh manned mission of the American Apollo Space Programme?

A: Apollo 7 B: Apollo 11C: Apollo 13

Who was only the second person to walk on the surface of the moon?

A: Buzz LightyearB: Buzz AldrinC: Buzz Orff

What was the launch phrase of the cult science-fiction series, created by Gerry and Sylvia Anderson?

A: “Thunderbirds, Are Up!’’B: “Thunderbirds, Are Off!’’C: “Thunderbirds, Are Go!”

Write your answers on a postcard – with your name, address and telephone number – and send it to: Bournville Village Trust, 350 Bournville Lane, Birmingham, B30 1QY, to reach us no later than January 1st 2014.

Something’s cooking in the

Winter apple, cranberry & almond crumble(Serves six people)You will need:

• 6ozofplainwhole-wheatflour• 6ozofgroundalmonds• 3ozofbutteratroom

temperature• 4ozofsoftbrownsugar• 4ozofdriedcranberries• 2largeCox’sapples• Atablespoonoflemonjuice• Asprinkleofsalt

1. Pre-heat your oven to gas mark 4/180 degrees centigrade

2. Discard core and (peel and) chop the apple into two centimetre cubes

3. Mix the apple with the cranberries in a pie dish and spread with a fork

4. Sprinkle the fruit with a spoonful of sugar and the lemon juice

5. In a mixing bowl, rub the flour and butter together until it resembles breadcrumbs

6. Add the sugar, ground almonds and salt to the flour and butter mixture and combine with a fork

7. Sprinkle the crumble topping over the fruit base and spread with a fork

8. Place on a high oven shelf and bake for 30-40 minutes until the top is golden brown

9. Serve with custard, cream or – preferably – vanilla ice cream!

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