Invest in Wellness:

Strategies to Support

Your Staff

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SSTAR opened in 1977 as the Center for Alcohol Problems with

a 20 bed detox, outpatient counseling and a Women’s Center.

In addition to being the primary addiction treatment agency in

our community, we have grown to offer a full range of services,

including a licensed mental health clinic, a Federally Qualified

Community Health Center, HIV testing and counseling services,

a variety of medicated assisted treatment options, and began

an Open Access Model for assessments in 2013.

We have 390 employees, many with considerable longevity.

About Stanley Street Treatment & Resources

Nancy Paull, CEO

Paula Beaulieu, Program Director

Staff Wellness• Generous earned leave policy; paid lunches; flexible schedules

• Early wellness initiatives centered around weight loss and tobacco use

among staff. Weight Watchers at Work

Nutritionist led healthy eating groups

Staff Fitness Challenges

Staff led Yoga and Reiki groups

Tobacco Treatment/Cessation groups for staff

Nicotine Replacement therapy available to staff

• Staff Training and Development Robert Wood Johnson Foundation “Jobs to Careers” Grant

Onsite staff trainings with CEUs

Employee conference budget

Health Insurance Carrier Wellness Fairs

Relias Learning

SAMHSA Primary Behavioral Health Care

Integration Grantee• We chose to include staff along with clients in the Wellness component of

grant and convened a Wellness Committee.

• Began “Walking with the CEO” group every morning at 8 AM Included clients along with staff in group three years ago

Began afternoon walks at various parks

Mapped a one mile walk around our agency

Promoted city walking and health programs in the community

• SSTAR Team for the Fall River Fitness Challenge 40-50 staff and clients participating each year

SSTAR staff member was top male winner this year

• Monthly Health Events in the Wellness Room for clients and staff

• Health information in Employee newsletter; posted materials

• Opportunity for Diabetes Prevention Program for staff

• Joined the Southcoast Workplace Wellness Collaborative

• MA Working on Wellness Grant opportunity

• Culture of Wellness Organizational Self-Assessment (SAMHSA/HRSA Center

for Integrated Health Solutions)

We are doctors, therapists, nurses and care coordinators. We are chefs, we are case

managers, and we are social workers. All of us have one thing in common:

We are dedicated to supporting people who are working to overcome addiction.

We understand a recovery lifestyle is incredibly challenging to maintain. But like any

challenge worth meeting, the rewards outweigh the obstacles.

We can all get better.

We don't focus on addiction as an illness. But on the client as an individual with the

strength, courage and will to overcome their addiction and to grow as a result.

We provide the clinical and community support to get you where you want to be. We

help you build the skills to recover. And we support you every step of the way —

including after your services are completed..

About Addiction Treatment Services, Inc.

Jaycie Ransom, COO, LMSW

10 Facilities

3 Service Specialties

75 Staff Members

24/7 Operations

• Track all agency-required trainings

• Policies: employee handbook, acceptable technology

use, open door, etc.

• HR: incident reports and agency 7 commitments

• Video record mandatory meetings and trainings

• Quality assurance and improvement planning tool

• Monitor training progress, content and compliance

requirements

• Certification in the National Council’s Certificate of Excellence

Curriculum (i.e. Leadership Skills, Mental Illness and

Recovery Theories and Techniques, and Human Services

Worker Skills Curricula)

• Sharing agency media releases and/or news

How ATS Uses Relias

• Staff credentialing at a lower cost

• Ongoing development and learning opportunities

• Diversify skill sets, knowledge base and areas of

specialization

• Understand new laws

• Real-life scenarios portraying how clinical situation

should / should not be handled.

• Improved new staff orientation

• Learn more about a clinical/medical topics that staff

weren’t familiar with and potentially uncomfortable

asking

Unanticipated System Benefits

Since 1972 Community Services Group (CSG) has been dedicated to

providing quality, community-based mental health and intellectual and

developmental disability services throughout Central and Northeastern

Pennsylvania. With nearly 1,700 employees, CSG has developed a

spectrum of specialized programs to meet the needs of the individuals

we serve in more than 19 counties in Pennsylvania.

Our programs and services include adult mental health, intellectual and

developmental disability, children’s mental health and autism services.

We believe that these services, in conjunction with a caring, dignified

setting, promote growth and provide opportunities for the individuals in

our programs to reach their full potential.

We are committed to and take pride in providing services which

empower individuals and promote independence and wellness.

About Community Services Group

Susan Blue, CEO and President

Janet Hartle, VP of Employee Services

Began offering myStrength as a staff wellness

resource Fall 2014

Promoted initially as part of a company wellness challenge

Promoted by leadership through letters to staff, use of internal website, brochures and posters in offices

Access made easy by including a link on CSG’s internal website

Initially, >40% CSG employees signed up for myStrength

Employee enrollment has steadily grown to more than 50%

Outcomes: 40% reduction in severe depression symptoms

Employee Wellness and Utilization

Program Integration

• Identified as an EAP initiative

• Provide all New Hires with myStrength sign-on At Initial Orientation with continued review of MyStrength’s

benefits during first 90-Days with Mentors.

• Co-positioned with internal wellness offering myStrength activities included in employee wellness challenge

Ongoing Monthly paragraph tying in Healthy Observances

Calendar

Promoted on company intranet site – “Insider Clips”

Mentor Group – Webinar trainings throughout the year

Health & Safety Team – Challenged members to create their

own account, then recruit 10 of their peers to do the same

• Customize Marketing Collateral Flyers, Posters

Message templates

Surpassed 50% milestone for employee accounts

Employees receive $300 bonus for completing five destinations

1. Select Primary Physician

2. Preventive Exam (Mandatory) Annual physical, Gynecological exam, Mammogram, Pap smear, Colonoscopy

3. Benefit Webinar

Learn how to become a better healthcare consumer

4. Mental Wellness

Learn how to participate in myStrength and EAP

5. Financial Wellness Webinar

Choose 401K, “How Money Works”, Estate Planning

6. CSG Wellness Activity Participate in Spring “Walking Works” or Fall “Wellness Challenge”

7. 2016 Flu Shot

CSG Wellness Challenge:

Annual Passport to Wellness

2016 CSG Staff ScorecardAdoption FebB16 MarB16 AprB16

Staff myStrength Users (cumulative)

CSGTotal Staff Users 876 921 937

HR/ Referring Staff (CSGHR) 48 50 52

Total Staff Wellness 828 871 885

Employee Family Members (CSGFAM) 7 8 8

New Staff myStrength Users 23 45 16

Growth - %Change MoM 3% 5% 2%

Staff Wellness Consumer Profile FebB16 MarB16 AprB16

%Anxiety Series 67% 66% 66%

%Depression Series 31% 32% 32%

%Drugs & Alcohol Series 2% 2% 2%

Time Period: April

Goals for Continued Utilization of MyStrength At CSG:

• Increase Utilization to 60%

• Benchmark and Increase Ongoing Utilization (after 90 days and 180

days)

• Increase Family Participation

2016 CSG Staff Scorecard (cont.)

Staff Wellness Engagement FebB16 MarB16 AprB16

Average Logins in First 30 Days/Member 2.3 2.3 2.3

Worksheets Completed 138 142 144

eLearning Elements Completed 385 397 404

Average time (min)spent/login* 11.1 13.3 12.2

*includes all users (not just CSG)

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