introduction to healtho5 patient engagement solutions
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Patient Engagement Solutions for HospitalsChanging quality of healthcare one interaction at a time
“Patient engagement is the blockbuster drug of the century.”
Dr. Farzad Mostashari, former head of the Office of the National Coordinator for Health Information Technology
Problems Hospitals face today01
Hospitals lose contact with their patients after discharge
Patients forget 70% of advicegiven at discharge, 30% stop coming
Decreased Patient compliance
MissedAppointments
Poor healthoutcomes
DecreasedPatient satisfaction
LEADS TO
Loss ofRevenue
Solution02
What is Patient Engagement
Improved PatientSatisfaction and
compliance
As a result of which there is
Patient engagement is an intervention concept of enabling patients to become active, willing and confident in improving and managing their own health.
ImprovedQuality of care
And better outcomes
Improved financialAnd operations
efficiency in hospitals
Current Model in Hospital03
No / Partial Engagement Occasional Phone calls & Occasional SMS and Email
No Protocols / Defined Pathways
No Monitoring & Reporting
Very Expensive
Critical HR & Staff retention issues
No technical and domain expertise
Patient Engagement Solution by Healtho504
Well trained, multi-lingual Doctors, Nurses and Support staff help provide continuum of care
Co-Authored Protocol / Clinical Pathway together with Hospital and its departments
Efficient Task Management and Reporting services
Dedicated Phone numbers and 100% transparency in operations
Onsite and Remote services
Secure data with highest standards and ensure ownership of data to hospitals
Patient Engagement Solution by Healtho505
We do this by
- Branded Hospital app for your patients- Regular phone calls for monitoring- Reminders to patients on your behalf by our nurses- Support for online appointment bookings- Automated SMS reminders to encourage compliance- Regular emails and health tips- Patient Education
Ability to run targeted Campaigns
Data collection and patient generated health record
Pricing and ROI06
- Increased patient loyalty and regular visits as per protocols
- Increased revenue from Pharmacy, Labs and Diagnostics and by continued consultation
- Typical cost of Ho5 Solution would be from 1% - 5% of the revenue generated
ROI
We work on monthly or quarterly pricing model
Per Patient / Per Use model – 100% no extra cost to build / manage any system
The Company07
Founded in February, 2015
Headquarters – Bengaluru , India
Self-funded , bootstrapped by board members viaPrevious ventures
15 FTEs
Contacts08
Kousik Rajendran
+91 99004 86154
Dr. Neelesh Bhandari
+91 70220 25536
Citations09
Coulter, Angela. "Patient engagement—what works?." The Journal of ambulatory care management 35.2 (2012):80-89.
Domecq, Juan Pablo, et al. "Patient engagement in research: a systematic review." BMC health servicesresearch 14.1 (2014): 89.
Joe, George W., D. Dwayne Simpson, and Kirk M. Broome. "Retention and patient engagement models fordifferent treatment modalities in DATOS." Drug and Alcohol dependence 57.2 (1999): 113-125.
Laurance, Jeremy, et al. "Patient engagement: four case studies that highlight the potential for improved healthoutcomes and reduced costs." Health Affairs 33.9 (2014): 1627-1634.
Barello, Serena, et al. "The challenges of conceptualizing patient engagement in healthcare: a lexicographicliterature review." Journal of Participatory Medicine 6.11 (2014).
Cash-Gibson, Lucinda, et al. "Automated telephone communication systems for preventive healthcare andmanagement of long-term conditions." The Cochrane Library (2012).
Hibbard, Judith H., and Jessica Greene. "What the evidence shows about patient activation: better healthoutcomes and care experiences; fewer data on costs." Health affairs 32.2 (2013): 207-214.
Carman, Kristin L., et al. "Patient and family engagement: a framework for understanding the elements anddeveloping interventions and policies." Health Affairs 32.2 (2013): 223-231.