introduction to access essentials

Introduction toAccess Essentials

2© 2008 Citrix Systems, Inc. — All rights reserved

Businesses Run on Applications

Personal Productivity Financial Accounting

Web & eCommerceDecision Support

Communication & Collaboration

Human Capital Development

Customer Management

Users Apps


Forces Driving IT Change


The Need for Remote AccessA recent survey of 600 American adults about the ability to work remotely found:

• 3 in 10 workers and half of small business workers have the ability to work remotely on a frequent basis

• Of those that don’t work remotely, 62% wish they could

• Most important benefits of working from home:• Setting own hours/more control over day (41%)• More time with family (37%)• Fewer distractions (26%)• Saving money on transportation, parking, etc. (24%) • Avoiding traffic/saving commute time (20%)

the polling company, inc., September 2007


Small business environmentsChallenges to security, productivity, efficiency

Business continuity and disaster preparedness Productivity gains Faster problem identification, response, resolution Lower TCO

Consistent experience Timely access to information from anywhere Reliable, responsive computer systems Faster problem identification, response, resolution

Simplified, centralized administration Proactive response and faster resolution Fewer workstation maintenance headaches

Executives

Employees

IT Professionals

Integratedprotection

Connect and share

Do morewith less


Access Essentials Delivers Anywhere

Off-site Workers

Office workers

Travelers/Mobile

Branch Office

Non-company PC

Remote/Offshore Workers


Access Essentials Delivers to Any Device

Laptop Desktop Non-PC

Virtual DesktopMobileThin Client

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Partnering with Microsoft


PresentationServer 4.x

AccessEssentials 2.0

DesktopServer 1.0

PresentationServer 3.x

Access Essentials 1.x

WindowsServer 2003

MetaFrame 1.x

MetaFrame XP

WindowsServer 2000Windows

NT 4.x

1989 1993 1995 1997 1999 2001 2003 2007 2008 2011

With each release of Windows Server

Citrix raises the bar fo

r Application Delivery

Incr

easi

ng a

pp d

eliv

ery

capa

bilit

ies

WinFrame

NT 3.51 Core

WinView

MS OS/2 Core

XenApp

Access Essentials 3.0

“Pictor”

XenServer

XenDesktop

Future Products

Working with MicrosoftStrong Partners for Two Decades


Access Essentials Builds on the Windows Server 2008 Platform

Citrix Access EssentialsTurnkey Application Delivery Solution

Windows Server 2008 Terminal Services“Presentation Virtualization Platform”

CentralizedControl

ApplicationCompatibility

Optimized UserExperience

ComprehensiveAccess

Server Scalability


Better Together Access Essentials & Terminal Services1. Secure Web access via built-in SSL gateway2. Automatic Web-enabled applications3. Role-based user privileges4. Application server redundancy5. Automatic load balancing across multiple servers6. Simple, unified wizard-driven installation & management7. Multi-user access to central applications8. Enhanced printing capabilities9. End-user device independence (Macs, thin clients, mobile devices)

CitrixAccess

Essentials

Centralized application managementClient and server resource redirectionMulti-user accessRemote desktop

Built-inTerminal Server

CALs

About Access Essentials


Benefits of Access Essentials

• Flexible work environment with seamless user experience ensures employee satisfaction

• Simple, centralized application management reduces IT management costs and time to implement application updates

• Enables hiring of out-of-state or remote contract workers without security concerns

• Enhances quality of services and products without needing to return to the office to update information

• Improves the work/life balance

• Anytime, anywhere access whether on or off the LAN, at home or on the road


Access Essentials Overview

Perfect for up to75 users

• Use corporate Windows programs from anywhere, anytimeconveniently & securely over the Web

• No need to rewrite applications, upgrade PCs or increase network bandwidth

• Keep sensitive information stored and backed up safely on server(s)• More secure than on user PCs • No need to deploy apps on user devices

• Control which applications & intranetsites users can access based on their roles & responsibilities

• Manage application publishing and user access quickly and easily with automated wizards


VPNs connect customers to Central Office LAN, but …• Remote computers connect directly to the Central Office

LAN at the network level, which is not secure

• All applications must be installed and managed on remote computers

• Many programs don't perform well over VPNs as data must traverse slow link

• VPNs are an entry point for viruses, so they are often blocked at firewalls

• VPNs leave the risk of data hijacking


Speed and Distance Matter

ServerClient

High-Speed LAN

Heavy traffic travelsbetween program & server

Very little flowsbetween userand program

Remote connections are subjected to:• Distance / speed related delays • Blocked ports (firewall security)


Citrix Access Essentials Works by

• Keeping heavy, delay-sensitive trafficlocalized to the main office LAN

• Transmitting only compressed user-oriented I/O over remote link

• Using SSL over always-openTCP port 443 to ensure safe passage

ServerClient

I/ORedirection


Line-of-Business Apps Drive Urgency

• Order Entry• Billing• Inventory• Scheduling• CRM• Accounting• Payroll• Point of Sale

Also industry-specific software from numerous other ISVs


How It Works

• Accessible from any device or client operating system with just a Web browser

• Remote response matches local performance

Mouse clicks, keystrokes, digital images & audio inputs are sent to the access server

Applications execute entirely on the central

“access server”

Screen updates and audio outputs are sent to the user’s Web browser

All remote transmissions are encrypted using SSL/TLS for security

Records are safely kept at main site


Access Essentials and Small Business Server Configuration

Internal Users

File Servers

Mobile

Home

Remote Sites

Internet

External Users

Firewall

CitrixAccess

Essentials

Local Desktop


Citrix Access Essentials

MessagingServer

ManagementServer

SecurityServer

DatabaseServer

Mobile

Home

Remote Sites

Windows Essential Business Server

NetworkingActive DirectoryFile & PrintSystem Center Essentials

Active DirectoryExchange Server 2007Forefront Security for Exchange Server

Exchange Server 2007Next Version of Microsoft Internet Security & Acceleration Server

SQL Server 2008 Standard Edition

Access Essentials and Essential Business Server Configuration


Through the EBS Administration Console, manage key Access Essentials functions:

• Server group information• Session management and

shadowing • Modify published

applications • View Citrix license usage• Access to Access

Essentials QuickStart

Partnering with Microsoft Essential Business Server

Manage Access Essentials directly from the EBS Console


Wizard-driven AdministrationThrough the Access Essential Quick Start Console, administrators quickly and easily manage application publishing and other key features with automated wizards


BOOKKEEPER

SUPPORT

SALES

Role-Based Application AccessAdministrators assign role-based access to applications, printing and storage rights


With just an Internet connection, users access applications through a standard web browser on any type of device

Internet Explorer • Pocket IE • Firefox • Mozilla • Safari

User Access through Web Browser


Start Small

• Meets basic, secure remote access needs

• Concentrates all users through one central Windows server• 5 to 25 users (typical)

• Runs on existing workgroup server or domain controller

• Super quick, easy & inexpensive approach to get started

• Automatically spreads users across 2 or more servers• 20 users / server on average

● Minimizes impact from system failures

● New sessions automatically bypass offline or failed servers

• Optionally places SSL VPN & Web UI on separate DMZ server• Further shields application servers

from Internet attacks

Single Server Simplicity Multi-server Redundancy

, Fortify As Needed


Why Act Now

• IT budgets are flat, yet user expectations continue to rise

• Remote workplaces are becoming mainstream

• Users are becoming more mobile and expect easy access

• Applications and diversity of architectures are still growing

IT must think strategically about remote access and application delivery to meet business demands


Case Study: Increase Employee Productivity• Challenge

• Deliver real-time information to a mobile workforce of 50+ employees

• Support flexible working legislation, offering employees ability to work from home

• Why Access Essentials• Secure, reliable access to real-time

information• VPN solution unreliable and slow with

frequent issues for users in the field

• Results• Increased productivity resulting in 33%

increase in billable hours• Increased level of satisfaction with better

task management and information access• Quick deployment of new solution, with

minimal user training

“We approximate that every one of our 40 chargeable staff can now spend 20 minutes more per hour working rather than struggling with our old IT infrastructure. That means we have the potential to generate around £1m more revenue in the first 12 months of Citrix Access Essentials being in operation, and achieve a payback period of just two months.”

Gill Rawlinson, Office ManagerTrevor Jones


Case Study: Reduce Cost & Improve Service• Challenge

• Deploy a flexible, cost-effective IT infrastructure quickly and easily

• Business continuity during a move and implementation of a new IT infrastructure

• Why Access Essentials• Cost-effective solution, ideal for small

businesses• Fast, simple implementation

• Results• Lower TCO and annual savings of more

than £20,000• Centralized management, enabling remote

IT support • Rapid relocation to new office, ensuring

smooth continuity of client service

“Previously, the cost of ownership associated with keeping everything up-to-date was too onerous. With Citrix Access Essentials, everything is backed up, secure and working to maximum efficiency.”

Anne-Marie Naylor, PartnerHart Shaw


Case Study: Streamline Operations• Challenge

• Implement a line-of-business application with shared access globally

• Quick implementation and seamless user experience

• Why Access Essentials• Shared global access to real-time

information and applications• Intuitive, easy-to-use interface with minimal

training required

• Results• Increased profitability through streamlined

business processes and real-time information sharing on a global basis

• Enables management to stay in touch while traveling between global sites

• Improves work/life balance

“Lascar’s IT infrastructure was not keeping pace with its strategic international expansion. Citrix Access Essentials enables our offices to access an up-to-date version of the same application and information, regardless of time zone or country.”

Andrew Ludwell, Deputy Technical ManagerLascar Electronics

introduction to access essentials

Documents

clear need

dont work

citrix systems

enterprise business

rights reserved businesses

half of small business

application access

efficiency business