introduce airtel in somalia

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    Introduce Airtel In Somalia

    BY:- Ram Choudhary

    Guide by :- Jitendra Sharma

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    Somali Background

    Somali in Brief Population:

    8 10 Million

    Economy: Livestock, trade, agriculture

    Politics: unstable over 18 years

    SomaliREN has 7 participating

    Tertiary institutions across thethree zones of Somalia: Somaliland

    Puntland

    South-Central Mogadishu

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    uranium and largely unexploited reserves of iron ore, tin, gypsum, bauxite, copper, salt

    Urbanization:urban population: 37% of total population (2008)

    Languages:

    Somali (official), Arabic, Italian, English

    GDP (purchasing power parity):$5.896 billion (2010 est.)

    GDP - real growth rate:

    2.6% (2010 est.)

    Geographical & Demographical

    Agriculture - products:

    bananas, sorghum, corn, coconuts, rice, sugarcane, mangoes, sesameseeds, beans; cattle, sheep, goats; fish

    Natural resources

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    Industries:

    a few light industries, including sugar refining, textiles, wireless communication

    Climate:principally desert; northeast monsoon (December to February), moderate temperatures in north and hot insouth; southwest monsoon (May to October), torrid in the north and hot in the south, irregular rainfall, hotand humid periods (tangambili) between monsoons

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    Economy-overview:

    Despite the lack of effective national governance, Somalia has maintained ahealthy informal economy, largely based on livestock, remittance/moneytransfer companies, and telecommunications. Agriculture is the most importantsector with livestock normally accounting for about 40% of GDP and more than50% of export earnings. Somalia's small industrial sector, based on the

    processing of agricultural products, has largely been looted and the machinerysold as scrap metal. Somalia's service sector also has grown.Telecommunication firms provide wireless services in most major cities andoffer the lowest international call rates on the continent. In the absence of aformal banking sector, money transfer/remittance services have sprouted

    throughout the country, handling up to $1.6 billion in remittances annually

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    Reason for selecting Product & Company for that market

    Great opportunity to introduce this service

    Less competitors

    Telecom sector growth in somalia

    Not many option to introduce any other product and service

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    Company 4ps

    PromotionLarge scale print and video

    advertising.Big celebrities.Provides innovations such asmovie premiers, music servicessuch as ring back tones & manymore.

    Price

    Customer based pricing strategies.

    Flexible pricing mechanismControlled by TRAI.

    ProductAirtel Pre-paidAirtel Post-paid

    Multimedia messaging service(MMS)SMS based Information ServiceVoice Mail ServiceGPRS

    Place

    It has wide and extensive presence even in

    the remotest areas.

    Airtel Customer Care Touch Points.

    Distributors like

    E.g. Paan shops, grocery stores, chemists,

    outlet etc.

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    Industry analysis

    The sector is very tough; the political instability makes it hard to project on the growth ofusers.

    Only 25.09% of population are cover by telecom sector from 9.9 million population.

    Rank Operator TechnologySubscribers

    (in millions)

    Ownership

    1 SOMAFONE GSM 0.201 Somafone FZ LLC

    2 Nationlink GSM 0.139 Bintel

    3 HormuudTelecom

    GSM 0.133

    Hormuud

    Telecom SomaliaInc

    4 Telsom Mobile GSM 0.125Telsom Mobile

    Somalia

    5 Golis TelecomSomalia GSMNot Yet Available Golis TelecomSomalia

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    Key Success Factor & USP

    Strong brand name, superior quality products and an enviable distribution network

    It has a clear and well defined organization stucture and limits of finacial authority

    Companys bottom line falls victim to the bloated and highly paid workforce, which

    affects its margins

    Recognized Brand

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    Competitor 4ps

    In Somalia there are major four player in telecom sector

    SOMAFONE Nationlink, Hormuud Telecom, Telsom Mobile

    ProductPre-paid, Post-paidMultimedia messaging service (MMS), SMS based Information ServiceVoice Mail Service, GPRS

    PriceCustomer based pricing strategies.Flexible pricing mechanism

    Place

    It has wide and extensive presence even in the remotest areas.

    Airtel Customer Care Touch Points.Distributors like

    E.g. stores , grocery stores, chemists, outlet etc.

    promotion

    Large scale print and video advertising, Some local celebrities, sales propotion

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    Marketing plan

    4 Ps in international market

    Product modification must be brought about

    in AIRTELm in terms of quality

    Place the brands must be made available

    easily in ,pco and general stores

    Price Customer based pricing strategies.

    Flexible pricing mechanism

    Promotion free samples, catalogues should

    be distributed among customers promotional

    activities like advertisements and

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    Competitor strategies and there work

    the telecom companies haven't competed only for customers. They have also

    cooperated with each other to maintain their networks and set prices to

    ensure that competition doesn't become too cutthroat.

    Introduse and offer customer base offer

    Make public relation

    Addvertisement and

    No Government, No Taxes, No-Man's Land

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    Entry strategy that apply by the airtel

    Intuitiveness:

    A commitment to a spirit of intuitiveness in all of its business activities is what makes unique among other companies.

    Experience:

    Numerous projects and long history have given it the additional knowledge that can only come

    from experience, enabling it to provide better service to its customers.

    Quality:

    Executives and employees insist on achieving and maintaining the standards in technologicalexpertise, customer service and business relations.

    Respect:

    Respect for opinions and ideas are essential to maintain a progressive environment.

    Team Work:

    Realizes that the increasing complexity of business and technology requires a combined effort

    on the part of all employees to maintain a competitive edge.

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    STP Design

    Segmentation of airtel

    Region wise

    East Region (Mogadishu, banaadir, hargeisaetc)

    West Region (baidoa, kesmaayo, kesmaayo etc)

    South Region (burco, galkayo, jowhar etc)

    North Region (borame, berbera, marka, bosaso, buale etc)

    Central Region (baraawe, baardheere, garowe, laascaanood. Badhan )

    Area wise

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    Target

    Income wise

    Age group 18 to above

    Airtel has targeted the premium and upper middle class

    Students and young group

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    Positioning

    A lifestyle revolution and a status symbol The emphasis is to

    remove misconception that the cell phone is an expensivemeans of communicationIts a day to day use commodity and is no more a symbol ofstat

    Brand Identity

    Provide better Services

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    Marketing Strategy

    Tower

    So per rented tower cost is 6253.93 SOS per month.

    40 towers in Somalia (62539.3*40) = 250157 SOS per month

    Retail distributer

    20distributer in Somalia

    in Somalia all competitor provide a 1somali Currency charge per mint. But Airtel provide in

    0.60 Somali per mint.

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    Distribution

    Direct sales of SIM card sales persons (46904.5 SOS per month)

    Distribute Airtel Sim by distributer and in all mobile shop (7817.42 SOS per month)

    Free distribution of sim (3908.71 SOS per month)

    Campaigns (4690.45 SOS per month)

    Promotion

    Advertisement

    Radio = 15634.8 SOS per month

    T.V = 469045 SOS per month

    Hoardings= 31269.6 SOS per month

    BRAND NAME

    AIRTEL

    LOGO SYMBOL

    In Blue Color Airtel logo

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    City Country City Population Urban Area Population

    Mogadishu Somalia 1183100 1183100

    Hargeysa Somalia 231000 231000

    Berbera Somalia 213400 213400

    Kisimayo Somalia 201600 201600

    Marka Somalia 173100 173100

    Entry Location Cities

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    Other expanses

    Salary of staff

    Marketing team=781742 SOS *12= 9380908 SOS

    Finance staff = 156348*12 = 1876181 SOSAdministration= 156348*12 = 1876181 SOSMiscellaneous expenses= 79040.79*12= 938090 SOS

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    License & Consulting Fee 788920.19 SOS

    Site Search & Evaluation

    Lease Negotiations

    Real Estate & Leasehold Improvements, Design

    & Development473336.93 SOS

    Machine, Computers

    Equipment, Furniture & Signs 78885-85000 SOS

    Point-of-Sale System 4730-5500 SOS

    Installation 4730 SOS

    Freight 55000 SOS

    Salary of emplyee 900 SOS

    Equals Equals

    Estimated Investment Costs 144245

    151130 SOS

    Estimated cost of one city

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    Investment 10% profits1st year total investment budget 2012 =9455569.23 SOS 945556.9 SOS

    2nd year total investment budget 2014 =12605638 SOS 1260563.8SOS

    3rd year total investment budget 2014 =17331866 SOS 1733186.6SOS

    I assume that investment cost will be increase by 10 % every year and profit will30% of total investment.

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