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    Introduction to Organizations

    Lecture 1

    McFarland Lectures

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    What is an Organization?

    What is an organization? What is NOT an organization?

    HospitalsSchoolsBusinessesStoresCompaniesFactories

    Families Professional associations Social movements Friendship cliques Random collectivities Isolated individuals

    What makes something an organization or not?

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    What is an Organization?

    A simple working definition:Organizations are groups whose members coordinate their behavior in order to accomplish shared goals or to put out aproduct.

    Examples QualitiesOrganizations Companies, schools,

    families and voluntaryassociations

    Roles, rules, goals,recurring behaviors, clear boundaries.

    Not Organizations Random collections ofpersons, isolatedindividuals

    No roles, rules, goals,pattern of recurrence, or boundary.

    Ambiguous Cases Street gangs, friendshipgroups, social movements

    Less clear roles, rules, andgoals, porous boundariesand fluid participants.

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    What is an Organization?

    We can reflect on how common theseorganizations are. They are everywhereand extremely important!They serve many functions in society!

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    What is an Organization?

    Organizations vary greatly.SizeMarket sector

    Social StructureEnvironmental context

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    Organizational problems and reform

    They re everywhere and complex problems arise! We feel compelled to reform organizations... But what about them do we change?

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    List of Educational Reforms

    The teacher wrote as follows :

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    Course Aims and Its Value to You

    The course is for advanced undergraduate,master

    s students, and Ph.D.s. interested inorganizations

    What

    s the utility of this course topolicymakers and researchers? Why should you care?

    You

    ll better understand the problems thatorganizations confront.

    This course exposes you to a variety ofactual CASES of organizations andTHEORIES that help make sense of what

    you have observed.

    Organizations are everywhere!

    Goals, tasks, coordination/implementation, input,output, participants, environmental fit

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    END

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    Analytical Featuresof Organizations

    Lecture 2

    McFarland Lectures

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    Organizational Elements (Scott, p. 18)

    ORGANIZATION

    Social Structures

    Participants

    Technology Goals

    McFarland Lectures

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    Organizational Elements: Participants

    Participants

    Technology Goals

    Participants

    McFarland Lectures

    ORGANIZATIONSocial Structures

    Participants

    Technology Goals

    PARTICIPANTS:Organizational

    participants that makecontributions to andderive benefits from theorganization

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    Organizational Elements: Participants

    Participants

    Technology Goals

    Participants

    Boss/Employee

    Faculty/Students

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    Organizational Elements: Participants

    Participants

    Technology Goals

    Participants

    Organizations in a field

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    Organizational Elements: Structures

    McFarland Lectures

    ORGANIZATIONSocial Structures

    Participants

    Technology Goals

    SOCIAL STRUCTURE:Persistent relations

    existing amongparticipants in anorganization

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    Social Structure: Different Forms

    Social Structures

    Participants

    Technology Goals

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    Social Structures: Formal vs Informal

    Social Structures

    Participants

    Technology Goals

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    Social Structures: Deep Structure

    Social Structures

    Participants

    Technology Goals

    What principles and beliefs shape theserecurring patterns?

    Normative structures

    Cultural-cognitive structures

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    Organizational Elements: Goals

    Participants

    Technology GoalsGoals

    McFarland Lectures

    ORGANIZATIONSocial Structures

    Participants

    Technology Goals

    GOALS:Desired ends that

    participants attempt toachieve through theperformance of taskactivities

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    Organizational Elements: Goals

    Technology GoalsGoals

    Our goal for Citigroup is to be the mostrespected global financial services company.

    Like any other public company, we'reobligated to deliver profits and growth to ourshareholders. Of equal importance is to deliverthose profits and generate growthresponsibly.

    We fulfill dreams throughthe experience ofmotorcycling, by

    providing to motorcyclistsand to the general publican expanding line ofmotorcycles and branded

    products and services inselected market segments.

    People love our clothes and trust ourcompany. We will market the most appealingand widely worn casual clothing in theworld. We will clothe the world.

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    Organizational Elements: Goals

    Technology GoalsGoals Aiming towards the ideal of enabling all people to

    achieve maximum benefit from their educationalexperiences, the Stanford University School of

    Education seeks to continue as a world leader in

    ground-breaking, cross-disciplinary inquiries thatshape educational practices, their conceptualunderpinnings, and the professions that serve theenterprise.

    The School also seeks to develop the knowledge,wisdom, and imagination of its students to enablethem to take leadership positions in efforts toimprove the quality of education around the globe.

    Our mission is to create ideas that deepen and advance ourunderstanding of management and with those ideas to developinnovative, principled, and insightful leaders who change theworld.

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    Organizational Elements: Technology

    Participants

    Technology Goals

    McFarland Lectures

    ORGANIZATIONSocial Structures

    Participants

    Technology Goals

    TECHNOLOGY:Means by which organizations

    accomplish work or render inputsinto outputs

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    Organizational Elements: Technology

    Technology GoalsTechnology

    Desired ends thatparticipants attemptto achieve throughthe performance oftask activities.

    ORGANIZATION

    McFarland Lectures

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    Organizational Elements: Environmental Linkages

    ORGANIZATION

    Social Structures

    Participants

    Technology Goals

    McFarland Lectures

    The physical, technological, cultural, and social context

    in which an organization is embedded

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    Organizational Elements: Environment

    Participants

    GoalsTechnology

    McFarland Lectures

    Technology-

    environment linkage

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    Organizational Elements (Scott, p. 18)

    ORGANIZATION

    Social Structures

    Participants

    Technology Goals

    McFarland Lectures

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    Theories: Rational, Natural, Open

    How can these organizational elements work together in asystem?

    Rational Systems

    An organization as a collectivity oriented toward the pursuit ofspecific goals and whose behavior exhibits a formalizedstructure .

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    Theories: Rational, Natural, Open

    How can these organizational elements work together in asystem?

    Natural Systems

    An organization as collectivities whose participants pursue multipleinterests, forged in conflict and consensus, but who recognize thevalue of perpetuating the organization as an important resource .

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    Theor: Rational, Natural, Open

    How can these organizational elements work together in asystem?

    Open Systems

    Organizations are congeries of interdependent flows and activitieslinking shifting coalitions of participants embedded in wider material-resource and institutional environments .

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    Classes of Organizational Theories (Summary adapted from Scott)

    Rational Natural Open Primary Unit

    of Analysis

    Single organization, or

    administrative unit(organization as unitaryactor)

    Single organization

    w/multiple actors anddivisions (organization ascoalition)

    Multiple organizations

    (organizational field)

    OrganizingConcepts

    Actors / Participants

    Leaders, organization(admin unit)

    Participants across rolesand in direct environment

    Stakeholders, employees,and even mass consumers

    SocialStructure

    Formal & planned /hierarchical

    Informal & emergent >formal (external seepsin/ norms enter)

    External world permeatedinternal organization(beliefs enter)

    Goals Specific missions /objectives

    Multiple, conflictinggoals

    Survival / legitimacy inenvironment

    Technology /Tasks

    Maximization / Decisiontrees / Standard operating

    procedures

    Contingent decisions /Unintended outcomes(efficacy)

    Less decision, moreemergence &environmentaldeterminism (legitimation)

    Environment Ignored Minor role Major role

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    END

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    Case Application

    Lecture 3

    McFarland Lectures

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    Elements Description

    Actors / Participants Organizational participants that makecontributions to and derive benefits from theorganization.

    Social Structure Persistent relations existing among

    participants in an organization.Goals Desired ends that participants attempt toachieve through the performance of taskactivities.

    Technology / Tasks Means by which organizations accomplishwork or render inputs into outputs.

    Environment The physical, technological, cultural, andsocial context in which an organization isembedded.

    Classes of Organizational Theories (Summary adapted from Scott)

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    Case Application

    Case Application - Adams Avenue SchoolNew Magnet Middle SchoolIndividually Guided Education (Small Schools)Story of how they build an positive schoolculture that alleviates some of its problems ofdiscipline and achievement.

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    Recounting the Case

    Adams Avenue SchoolHistoryParent involvementIndividually Guided EducationSchool character

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    Recounting the Case

    Adams Avenue SchoolThe program in practiceIGE Influence

    On school characterOn curriculumOn reward structure / incentives

    On tasks and relationships

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    Recounting the Case

    Adams Avenue SchoolPhysical locationFaculty culture and ethosLeadership principal Michaels

    Summary

    CASE Ad S h l (IGE M ) S

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    CASE: Adams School (IGE Magnet) Summary Main Story-Line (dominant pattern of inference)

    Technology Structure in good way in spite of population disadvantage and potential fordivisiveness.

    CASE Ad S h l (IGE M t) S

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    CASE: Adams School (IGE Magnet) Summary

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    Case Application

    Natural system perspective the technology(small schools and IGE) and social structure(norms) coalesce, forming a more

    personable context.The plan wasn t explicitly this to form anurturing climate of rapport building rapport -

    but it happened.Moreover, the reform / culture is never fullyembraced it is an accomplishment.

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    END