intro to organizations lectures_final
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Introduction to Organizations
Lecture 1
McFarland Lectures
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What is an Organization?
What is an organization? What is NOT an organization?
HospitalsSchoolsBusinessesStoresCompaniesFactories
Families Professional associations Social movements Friendship cliques Random collectivities Isolated individuals
What makes something an organization or not?
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What is an Organization?
A simple working definition:Organizations are groups whose members coordinate their behavior in order to accomplish shared goals or to put out aproduct.
Examples QualitiesOrganizations Companies, schools,
families and voluntaryassociations
Roles, rules, goals,recurring behaviors, clear boundaries.
Not Organizations Random collections ofpersons, isolatedindividuals
No roles, rules, goals,pattern of recurrence, or boundary.
Ambiguous Cases Street gangs, friendshipgroups, social movements
Less clear roles, rules, andgoals, porous boundariesand fluid participants.
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What is an Organization?
We can reflect on how common theseorganizations are. They are everywhereand extremely important!They serve many functions in society!
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What is an Organization?
Organizations vary greatly.SizeMarket sector
Social StructureEnvironmental context
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Organizational problems and reform
They re everywhere and complex problems arise! We feel compelled to reform organizations... But what about them do we change?
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List of Educational Reforms
The teacher wrote as follows :
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Course Aims and Its Value to You
The course is for advanced undergraduate,master
s students, and Ph.D.s. interested inorganizations
What
s the utility of this course topolicymakers and researchers? Why should you care?
You
ll better understand the problems thatorganizations confront.
This course exposes you to a variety ofactual CASES of organizations andTHEORIES that help make sense of what
you have observed.
Organizations are everywhere!
Goals, tasks, coordination/implementation, input,output, participants, environmental fit
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END
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Analytical Featuresof Organizations
Lecture 2
McFarland Lectures
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Organizational Elements (Scott, p. 18)
ORGANIZATION
Social Structures
Participants
Technology Goals
McFarland Lectures
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Organizational Elements: Participants
Participants
Technology Goals
Participants
McFarland Lectures
ORGANIZATIONSocial Structures
Participants
Technology Goals
PARTICIPANTS:Organizational
participants that makecontributions to andderive benefits from theorganization
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Organizational Elements: Participants
Participants
Technology Goals
Participants
Boss/Employee
Faculty/Students
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Organizational Elements: Participants
Participants
Technology Goals
Participants
Organizations in a field
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Organizational Elements: Structures
McFarland Lectures
ORGANIZATIONSocial Structures
Participants
Technology Goals
SOCIAL STRUCTURE:Persistent relations
existing amongparticipants in anorganization
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Social Structure: Different Forms
Social Structures
Participants
Technology Goals
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Social Structures: Formal vs Informal
Social Structures
Participants
Technology Goals
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Social Structures: Deep Structure
Social Structures
Participants
Technology Goals
What principles and beliefs shape theserecurring patterns?
Normative structures
Cultural-cognitive structures
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Organizational Elements: Goals
Participants
Technology GoalsGoals
McFarland Lectures
ORGANIZATIONSocial Structures
Participants
Technology Goals
GOALS:Desired ends that
participants attempt toachieve through theperformance of taskactivities
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Organizational Elements: Goals
Technology GoalsGoals
Our goal for Citigroup is to be the mostrespected global financial services company.
Like any other public company, we'reobligated to deliver profits and growth to ourshareholders. Of equal importance is to deliverthose profits and generate growthresponsibly.
We fulfill dreams throughthe experience ofmotorcycling, by
providing to motorcyclistsand to the general publican expanding line ofmotorcycles and branded
products and services inselected market segments.
People love our clothes and trust ourcompany. We will market the most appealingand widely worn casual clothing in theworld. We will clothe the world.
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Organizational Elements: Goals
Technology GoalsGoals Aiming towards the ideal of enabling all people to
achieve maximum benefit from their educationalexperiences, the Stanford University School of
Education seeks to continue as a world leader in
ground-breaking, cross-disciplinary inquiries thatshape educational practices, their conceptualunderpinnings, and the professions that serve theenterprise.
The School also seeks to develop the knowledge,wisdom, and imagination of its students to enablethem to take leadership positions in efforts toimprove the quality of education around the globe.
Our mission is to create ideas that deepen and advance ourunderstanding of management and with those ideas to developinnovative, principled, and insightful leaders who change theworld.
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Organizational Elements: Technology
Participants
Technology Goals
McFarland Lectures
ORGANIZATIONSocial Structures
Participants
Technology Goals
TECHNOLOGY:Means by which organizations
accomplish work or render inputsinto outputs
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Organizational Elements: Technology
Technology GoalsTechnology
Desired ends thatparticipants attemptto achieve throughthe performance oftask activities.
ORGANIZATION
McFarland Lectures
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Organizational Elements: Environmental Linkages
ORGANIZATION
Social Structures
Participants
Technology Goals
McFarland Lectures
The physical, technological, cultural, and social context
in which an organization is embedded
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Organizational Elements: Environment
Participants
GoalsTechnology
McFarland Lectures
Technology-
environment linkage
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Organizational Elements (Scott, p. 18)
ORGANIZATION
Social Structures
Participants
Technology Goals
McFarland Lectures
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Theories: Rational, Natural, Open
How can these organizational elements work together in asystem?
Rational Systems
An organization as a collectivity oriented toward the pursuit ofspecific goals and whose behavior exhibits a formalizedstructure .
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Theories: Rational, Natural, Open
How can these organizational elements work together in asystem?
Natural Systems
An organization as collectivities whose participants pursue multipleinterests, forged in conflict and consensus, but who recognize thevalue of perpetuating the organization as an important resource .
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Theor: Rational, Natural, Open
How can these organizational elements work together in asystem?
Open Systems
Organizations are congeries of interdependent flows and activitieslinking shifting coalitions of participants embedded in wider material-resource and institutional environments .
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Classes of Organizational Theories (Summary adapted from Scott)
Rational Natural Open Primary Unit
of Analysis
Single organization, or
administrative unit(organization as unitaryactor)
Single organization
w/multiple actors anddivisions (organization ascoalition)
Multiple organizations
(organizational field)
OrganizingConcepts
Actors / Participants
Leaders, organization(admin unit)
Participants across rolesand in direct environment
Stakeholders, employees,and even mass consumers
SocialStructure
Formal & planned /hierarchical
Informal & emergent >formal (external seepsin/ norms enter)
External world permeatedinternal organization(beliefs enter)
Goals Specific missions /objectives
Multiple, conflictinggoals
Survival / legitimacy inenvironment
Technology /Tasks
Maximization / Decisiontrees / Standard operating
procedures
Contingent decisions /Unintended outcomes(efficacy)
Less decision, moreemergence &environmentaldeterminism (legitimation)
Environment Ignored Minor role Major role
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END
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Case Application
Lecture 3
McFarland Lectures
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Elements Description
Actors / Participants Organizational participants that makecontributions to and derive benefits from theorganization.
Social Structure Persistent relations existing among
participants in an organization.Goals Desired ends that participants attempt toachieve through the performance of taskactivities.
Technology / Tasks Means by which organizations accomplishwork or render inputs into outputs.
Environment The physical, technological, cultural, andsocial context in which an organization isembedded.
Classes of Organizational Theories (Summary adapted from Scott)
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Case Application
Case Application - Adams Avenue SchoolNew Magnet Middle SchoolIndividually Guided Education (Small Schools)Story of how they build an positive schoolculture that alleviates some of its problems ofdiscipline and achievement.
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Recounting the Case
Adams Avenue SchoolHistoryParent involvementIndividually Guided EducationSchool character
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Recounting the Case
Adams Avenue SchoolThe program in practiceIGE Influence
On school characterOn curriculumOn reward structure / incentives
On tasks and relationships
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Recounting the Case
Adams Avenue SchoolPhysical locationFaculty culture and ethosLeadership principal Michaels
Summary
CASE Ad S h l (IGE M ) S
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CASE: Adams School (IGE Magnet) Summary Main Story-Line (dominant pattern of inference)
Technology Structure in good way in spite of population disadvantage and potential fordivisiveness.
CASE Ad S h l (IGE M t) S
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CASE: Adams School (IGE Magnet) Summary
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Case Application
Natural system perspective the technology(small schools and IGE) and social structure(norms) coalesce, forming a more
personable context.The plan wasn t explicitly this to form anurturing climate of rapport building rapport -
but it happened.Moreover, the reform / culture is never fullyembraced it is an accomplishment.
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END