intranet trends best practices

8/9/2019 Intranet Trends Best Practices

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Intranet Trends & Best Practices

2010 & Beyond

E x e c u t i v e W o r k s h o p


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Optimus BTLocations :Atlanta, GA & Washington D.C

Our Passion

We think the Internet and the adoption of

trends on the Internet are a leading

Indicator for the upcoming innovations in

the Enterprise. We are passionate about

helping our customers Interpret, leverage

and maximize the business benefits of

these incremental or disruptive trends

and making it a reality in their operating

environment.

Our Vision

Be a leader in the adoption of new and

significant trends in the technologymarketplace that influence our

customers business. Pace ourselves to

the Urgent needs of our customers. Be a

Trusted Advisor. Add Value to every

relationship.

Offerings Enterprise 2.0 Applications

SharePoint Applications

Rich Internet Applications

Product Outsourcing

Digital Marketing Technologies

Custom & Web Application Development

Research & Consulting

Maintenance & support Services Outsourcing

Technologies Microsoft SharePoint

Microsoft SQL Server

Microsoft Project Server

Microsoft .NET

Open source Platforms Drupal, Joomla others

SilverLight , Flash & Adobe AIR platforms

J2EE Platforms

Partnerships

Featured Customers

Our Value Proposition

We will design, implement and help in the

adoption of new generation technologies

like Web 2.0 and Social Networking by

incorporating research, design,technology, and marketing in a way that is

tailored to meet the collaboration,

content, social knowledge management

and business intelligence needs of your

organization

Products Delegate n Extend

SharePoint eProcurement

Resolve 2.0 Awarded 2009 trend setting

product by KMWorld

M


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Enterprise 2.0 Technology

Solutions & SupportWe have built Enterprise 2.0 solutions Enterprise Portals, Web Platforms,

Knowledge Management Systems,

Collaboration Solutions, Content

Management Solutions, E-Commerce a

Procurement Solutions, Vendor and Su

Chain Collaboration Solutions, among o

Social MarketingInfrastructure

User Experience &

Rich Applications

Design

Enterprise 2.0

Technology

Solutions &

Support

Original Research& Industry Analysis

Optimus BT Advantage


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User Experience & Rich

Applications DesignWe complement our foundation of resservices with a balanced approach to

design. Our talented and experienced

consultants leverage research-driven

principles, business best practices and

creativity to provide immersive, power

intuitive user experiences that will deliyour users.

Social Marketing

Infrastructure

User Experience &

Rich Applications

Design

Enterprise 2.0

Technology

Solutions &

Support

Original Research

& Industry Analysis



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Original Research & Indus

AnalysisOur analysts and research team engagcomplete and thorough research & ind

analysis to validate the overall approac

the solution. Based on this, we will gen

ideas that will drive the features and

detailed design of the solution.

Social Marketing

Infrastructure

User Experience &

Rich Applications

Design

Enterprise 2.0

Technology

Solutions &

Support

Original Research

& Industry Analysis



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Social Marketing

InfrastructureOur approach for implementing Enterp2.0 applications and internet websites

include integration and adoption of so

marketing and industry best practice

considerations into the design and tech

infrastructure of the solutions.

Social Marketing

Infrastructure

User Experience &

Rich Applications

Design

Enterprise 2.0

Technology

Solutions &

Support

Original Research

& Industry Analysis



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Formal Infrastructure

EnterpriseIntranet

DocumentManagement

ContentManagement

Workflows

BusinessApplications

BusinessIntelligence

Business DataIntegrations

Informal Infrastructure

CompanyBlogs

EnterpriseWiki

Community

GovernanceSecurity

Users

Collaboration

n r c h

n n t r l

i th in r n i t i n l u n r i

F r ll G v rn

Does notintegrate ith thusers everyday w r

? L ac k o f in te gr at t r t t h r ni n fo rma l i n te rac t i n i n r n i t i nlose the competitiv in th l n t r

F cu n t i i ti n f F r l r c

L i i t r n tr i u t i n

n l i n t rv iv l c t ur n utili

Tagging&

Bookmarking

Enterprise Blogs

KnowledgeLa rn

ng

E

Connections

Skills&Talent

P Visib

ilityWork

Social

Network

MicroBlogging

ProfileDashboards

RSSFeeds

Commenting

RichMedia

Knowledge

WikisRating

People&ContentSearch

Ad-HocWorkspaces

F r ml In fr t r uc tur

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InformationSupport

f l

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InformationArchitecture

INTRANET2010 BESTPRACTICES

ContentMangement

SocialNetworking

Collaboration

UserExperience

Governance

Microsoft

SharePoint

Sites

Communities

Content

Search

Insights

Composites

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h r i nt r v i r u t s ea rc hf ea tu re sn rt th t n u to fin d

i n r t i n, u n t , l , e xp er ti se a ndn l r r y ur nt r ri rt l

ll n y t n il t r

Phase1

SetupofEnterpriseCollabor

ComponentsandSitesandTax

Structures


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The Story So FarFormal Infrastructure

EnterpriseIntranet

DocumentManagement

ContentManagement

Workflows





CompanyBlogs

Enterprise

Wiki

Community

GovernanceSecurity

Users

Collaboration

Top Down approach

Command & Control

Within Organizational Boundaries

Formally Governed

Does not integrate with theusers everyday work

? Lack of integrated strategy to harnessinformal interactions making organizationslose the competitive edge in the long term

Focus on Optimization of Formal Proc

Limited User Contribution

Knowledge is not pervasively captured


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Current Issues & Unmet Needs

Delivering Information in Context of Everyday Work Users of the intranet do not have integrated tools that allow them to get the right information in

of the task in hand to have their issues solved, interact with peers and colleagues on ideas and

approaches, access related templates, documents and other resources.

Users have to access various tools and applications that are focused on specific information artifa

further introducing delays in getting their task done faster

Knowledge Retention The current intranets provide very less support like centralized knowledge dashboards, contextua

knowledge bubble up tools, easy to user tools to capture knowledge among others and pave way

enterprise knowledge retention

Skills and Talent Identification and Retention Current intranets do not provide an infrastructure which can allow for pervasive identification of

experts, SMEs among others through the analysis of quality contributions, ratings and other colla

processes which would help in allowing the HR to create retention and growth strategies for talen

skillful individuals

Capturing Informal Knowledge The current tools and applications are good at capturing formal knowledge, but the informal know

is still being shared around the water coolers. The intranet do not provide a central set of easy to tools which can be used by employees to quickly contribute information through the intranet to t

organizations knowledge base.


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Current Issues & Unmet Needs

Enterprise Communities and Networks Even though majority of the organizations have understood the benefits of fostering collaboration

knowledge based communities, they have not been able to implement it due to various factors lik

lack of platform capabilities, governance strategies, adoption roadmap and the availability of the

of tools and applications

Lack of Open Collaboration The current intranet supports the concept of formal collaboration, which are really driven by the

processes put in place by the organization.

Even tools like blogs and wikis are command and controlled and there are really no end user focu

collaboration applications implemented that provide and foster a culture of open collaboration w

organization.

Delivering the intranet as the single source of truth The concept of the intranet being the single source of truth is restricted to the integration of data

information from existing legacy and LOB systems into the various applications of the intranet

What has not become mainstream is the integration of information and artifacts from external so

like the internet via RSS feeds and mash up type of applications

Creating a well governed collaborative environment The current governance methodologies and procedures have proved to be ineffective to be applieintranet environment that is open, rich and pervasive with the user being in the absolute center o

organization and everything else revolving around the needs of the user.


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Intranet Trends for 2010

Informal Collaboration at the Forefront of the Organization Intranets 2010 and beyond will see informal collaboration going mainstream with organizationa

functions like knowledge management, skills & talent management and retention, communities

networks and information delivery being put on informal programs and driven by contextually r

and applications integrated within the work environment of the user The role of formal collaboration would be to receive feedback, analyze trends, identify top ideas

others from the informal interactions going on and optimize existing processes within the organ

Support for Massive / Sponsored Collaboration Intranets 2010 will include the capabilities that can allow users to create on-demand and ad-hoc

collaboration workspaces, knowledge communities on a need to know basis among others via th

utilization of standard collaboration, community and knowledge management templates

Dominance of Social Networking Lot of early adopters have already had their experiments with Social Networking within the

organization and have realized the benefits of going social

Intranets 2010 will be the platform where the users social profile will take center stage and will

key contributor for HR processes, Skills & Talent identification, propagation and knowledge with

organization

Flatter Content Management Content will still remain the King and there will be pervasive, Web 2.0 and easy to use tools th

allow the users to identify and disseminate the knowledge potential of the content through flatt

approaches like folksonomies, open sharing and collaboration to deliver the content as a knowle

artifact for the entire organization


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Intranet Trends for 2010

Rich and Interactive Document Management will merge with digital asset management to deliver an extended, open

collaborative environment for storing and managing rich media files including video, audios,

presentations, flash and silverlight files among others

Moreover, there will be exciting new media applications built on top of Intranets 2010 to delive

knowledge and learning oriented environment to the end users of the organization

Enhanced Search Intranets 2010 will see search functionalities exploring beyond the Search Box and will be exte

utilized in various ways for automatically and contextually delivering expertise, content and doc

artifacts, knowledge artifacts among others

People, skills and expertise search will become mainstream along with content and document sewithin the organization

Focus on Knowledge and Learning Intranets 2010 will include the best of the collaboration features provided by the Internet, Web

Social networking and communities to deliver an integrated environment for managing knowled

learning

Governance Intranets 2010 will force organizations to not only come up with a extended set of governance p

and compliance procedures, but will also have self service based governance tools and applicati

made part of these policies and procedures and integrated within Intranet 2010 paving way to a

growing and self governed platform for open and social collaboration


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EnterpriseIntranet

DocumentManagement

ContentManagement

Workflows





CompanyBlogs

EnterpriseWiki

Community

GovernanceSecurity

Users

Collaboration

n r c h

n n t r l


F r ll G v rn






Tagging&

Bookmarking

Enterprise Blogs

KnowledgeLa rn

ng

E

Connections

Skills&Talent

P Visib

ilityWork

Social

Network

MicroBlogging

ProfileDashboards

RSSFeeds

Commenting

RichMedia

Knowledge

WikisRating


Ad-HocWorkspaces


C n t n tn m nt

r fl

uinA l ic t i n

uinI nt l l i nc

u in tI nt r t i n

C ll r ti n

cumntn m nt

Information

Support

f l

l



ContentMangement

SocialNetworking

Collaboration

UserExperience

Governance

Microsoft

SharePoint

Sites

Communities

Content

Search

Insights

Composites


it


h r int r vi l t t







h r i nt r v i r u t s ea rc hf ea tu re s

n rt th t n u to fin di n r t i n, u n t , l , e xp er ti se a ndn l r r y ur nt r ri rt l

ll n y t n il t r

Phase1



Structures

h


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Intranet 2010 The Vision

Tagging &Bookmarkin

Enterprise Blogs

KnowledgeL earn ing

E

Connections

Skills&Talent

Pacpn

Visibility

Work

SocialNetwork

Micro Blogging

ProfileDashboards

RSS Feed

Comme

Rich Medi

KnowledgeWikis

Rating

People & ContentSearch

Ad-Hoc

Workspaces


ContentManagement

Workflows


Business

Intelligence

Business Data

Integrations

Collaboration

DocumentManagement

Information

Support

Formal Informal+ = Intranet 2010

I 2010 A li i


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Intranet 2010 Applications

Mainstream Tools & Applications

Contextual Information Bubble up Components

Employee Social Profile Management

Social Networking Applications

Knowledge and Learning Management

Templates

Social Search

Social HR Applications

Folksonomy Extensions On-Demand Workspaces

Micro Blogging & Knowledge Wikis

Social Tagging & Bookmarking

Forums & Communities

Rich Media Collaboration Galleries Rating, Commenting, Surveys & Polls

Calendaring & Enterprise Profile Directory

Others

To-Do Lists

Meeting Minutes

FAQs

Enterprise Blogs

Suggestion Box / Feedback

Messaging

Classifieds

Reservation Application

Mark as Inappropriate

Intranet Statistics

Social Analytics & Statistics

I t t 2010 T h l Pl tf


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Intranet 2010 Technology Platforms

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%47%

38%

20%17% 16%

13%10%

5% 4% 4%

ShareP

oin

t(MOSS)

Facebook

Other

Mediawiki

WordPre

ss

Conflu

en

ce

Blog

ger

Dru

pal

Conn

ection

s/Quikr

MovableT

ype

Source : Intranet 2.0 Global Survey

47% of organizations with 2.0 tools are using Microsoft SharePoint (MOSS 2007)

Facebook is being used by employees (employee groups) in 20% of organizations

Seven have market share of more than 4% led by MediaWiki (17%) and WordPress (16%)

Vendors (others) that have less than 4% market share are present in 38% of organizations


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EnterpriseIntranet

DocumentManagement

ContentManagement

Workflows





CompanyBlogs

EnterpriseWiki

Community

GovernanceSecurity

Users

Collaboration

n r c h

n n t r l


F r ll G v rn






Tagging&

Bookmarking

Enterprise Blogs

KnowledgeLa rn

ng

E

Connections

Skills&Talent

P Visib

ilityWork

Social

Network

MicroBlogging

ProfileDashboards

RSSFeeds

Commenting

RichMedia

Knowledge

WikisRating


Ad-HocWorkspaces


C n t n tn m nt

r fl

uinA l ic t i n

uinI nt l l i nc

u in tI nt r t i n

C ll r ti n

cumntn m nt

InformationSupport

f l

l



ContentMangement

SocialNetworking

Collaboration

UserExperience

Governance

Microsoft

SharePoint

Sites

Communities

Content

Search

Insights

Composites


it


h r int r vi l t t









ll n y t n il t r

Phase1



Structures

Sh P i t 2010 O i


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SharePoint 2010 Overview

Microsoft

SharePoint

Sites

Communities

Content

Search

Insights

Composites

SitesSites and Portal infrastructure allows your organizationto utilize SharePoint 2010 as a single platform forimplementing enterprise collaboration intranets,customer, partner and vendor extranets and corporatewebsites

Communities

SharePoint 2010 tightly integrates withCommunities and Social NetworkingCapabilities. You can now easily buildEnterprise communities and social netwoallowing users to collaborate, shareinformation and manage expertise in seamanner

Enterprise Content ManagSharePoint 2010 provides a compleECM features including web contenmanagement, document managemmanagement, metadata & Taxonomanagement among others with coand self service every step of the w

CompositesThe Composites feature of SharePoint allows you todynamically create and manage no-code collaborationapplications directly using the SharePoint interface or

SharePoint Designer 2010 in a self service andcontrolled manner

InsightsSharePoint 2010 integrates with performancepoint services making it possible to aggregateand provide intelligence through KPIs, scorecards, reporting dashboards on informationspread across disparate systems in a selfservice and centralized fashion

SearchSharePoint 2010 provides robust search featuresand web parts that can be used to findinformation, documents, people, expertise andknowledge spread across your enterprise portalsas well as backend systems and file stores


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Feature MOSS

2007

SharePoint

2010

Description

Rich Authoring < P Improved standards and compliance, new digital media asset, improved anew metadata management, search engine fields - show up in page edit mImage Content Type = < Copyright now a site column, and change position of the image with the tPublishing Workflow < P SharePoint Designer enhancements for declarative workflows and list wocan be reused anywhere in the SiteWeb Analytics < P SharePoint 2010 includes a Web Analytics service so that enterprises can usage and search termsMulti Lingual Support < < The content is translated by a human translation process and a workflow.can be published into multi languages with the single click

W

ebContentMa

nagement&Pu

blishing

< Out of the Box = Not Available P Improved Feature

Feature MOSS SharePoint Description


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2007 2010

Document Content

Types < P No hassle upgrade of content types, easier to share content types acrocollections and web applicationsRe-Usable Workflows < < Design once, deploy too many, can be designed and adjusted by powerIn-Place Records

Management = PA document in a document library can be declared a record in the same

library without having to send it to the Records Center.

Hold and e-Discovery < < This feature enables sending a document or sets of documents (rule bahold, they can be put into a secure storage so that these (hold) documeto read-only and can be examined.

Compliance < P The compliance screens shows the content type, record status, retentiohold status and shows the audit log for that recordContent Rules = < SharePoint 2010 supports the creation of metadata based rules that msubmitted to the site to the correct library or folder. The inbox could th

automatically redirect the incoming documents to the appropriate doc

Document IDs = < SharePoint 2010 offers out of the box Document IDs by turning the docfeature on.Document Sets = < Document sets are a new content type in SharePoint 2010. In a documseveral documents are held together as one setD

ocumentManagement


Feature MOSS SharePoint Description


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2007 2010

Tagging & Rating = < SharePoint 2010 provides inbuilt web parts and features for allowing usrate content

RSS < P Improvements include enhancements of RSS output from SharePoint fcontent, format and security standpoint

Mobile Support < P Includes native clients for iPhone and BlackberryMicroBlogging = < Lightweight conversation with community integration, comments, liking

notifications and summaries

Activity Streams = < Aggregation of events from across all the SharePoint sites including comactions, microblogging, commenting, third party status updates from fac

twitter etc.,

People, Profile & Expertise

Management< P Integrated tightly with Social Networking

Connectivity < P Users will be able to connect and work with peers online or offlineRich Media Integration = < Out of the box rich media support (beyond just having document librarieMetadata Management < P Automatic extraction of metadata from images, configuring a folder to a

add tag content with a specific tag, support for folksonomies, and the ad

Enterprise Managed Metadata service

Blogs & Wikis < < Improved with better features for content authoring, support for imagesworkflows

Social Bookmarking = < Enables end users to bookmark and share favorite sites, pages, documeothers

Communitiesa

ndSocialNetworking



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Feature MOSS

2007

SharePoint

2010

Description

Visio Services = < Create and manage visio diagrams right from the browser, connect it toand databases for real time updatesLine of Business Data < P Better user experience to access and manage business data in a self servcode mannerWeb Services & API

support < P Web services API provide data access and write back interfaces, makingmanage business data from a centralized, secure locationExcel Services < < Allows to manage and visualize excel based data from a centralized webPerformance Point

Services = < SharePoint 2010 integrates with Performance Point services which allointegrating advanced KPIs, scorecards and content and data rich dashbo

BusinessCo

nnectivityServices



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EnterpriseIntranet

DocumentManagement

ContentManagement

Workflows





CompanyBlogs

EnterpriseWiki

Community

GovernanceSecurity

Users

Collaboration

n r c h

n n t r l


F r ll G v rn






Tagging&

Bookmarking

Enterprise Blogs

KnowledgeLa rn

ng

E

Connections

Skills&Talent

P Visib

ilityWork

Social

Network

MicroBlogging

ProfileDashboards

RSSFeeds

Commenting

RichMedia

Knowledge

WikisRating


Ad-HocWorkspaces


C n t n tn m nt

r fl

uinA l ic t i n

uinI nt l l i nc

u in tI nt r t i n

C ll r ti n

cumntn m nt

InformationSupport

f l

l



ContentMangement

SocialNetworking

Collaboration

UserExperience

Governance

Microsoft

SharePoint

Sites

Communities

Content

Search

Insights

Composites


it


h r int r vi l t t









ll n y t n il t r

Phase1



Structures

Key Best Practices Areas for Intranet 2010


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Key Best Practices Areas for Intranet 2010


INTRANET

2010 BEST

PRACTICES

ContentMangement

SocialNetworking

Collaboration

UserExperience

Governance

Information Architecture Best Practices


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Information Architecture Best Practices

User Profile Centric Information Architecture The features and functionalities of Intranet 2010 is centered around the end user and the users

information, content and knowledge requirements

Develop the IA by for a dynamic and self adjusting collaboration environment that is driven by the

profile and the possible content connections that these various users can create

Account for Contextually Integrated Features The concept of Intranet 2010 includes delivering the right information at the right time, any time

enabling the end user to efficiently complete the tasks in hand

This requires designing a pervasive interface for the end users to support open sharing,

recommendations and information delivery in context. The information architecture of Intranet 2should account for integrating these tools and content buckets within the context of the page

Efficiently Support a Dynamic Content Landscape Taxonomy and folksonomies will become the mainstream methods of managing content, knowled

information artifacts on the intranet

The navigation, content placement and delivery methods should account for the extreme dynamiwill arise due to end users participating in structuring and managing the content of the intranet

Content Management Best Practices


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Content Management Best Practices

Plan for Self Service Driven Content It is very important to provide users with a set of self service based content authoring, publishing

viewing tools that will allow them to easily capture and share information as it occurs to them du

their course of everyday work

The tools that you provide should be capable of storing the information in a meaningful manner icentralized location within the intranet

Support for Taxonomy + Folksonomies Taxonomies deliver structured and formal categorization of information which can allow for the fo

management of information and content on the intranet

These taxonomy structures should be extended by folksonomies by allowing the users to tag infor

and content artifacts content, documents, and rich media, so that they can personalize the info

in the way they perceive the content artifacts

Contextual Content Bubble up With intranets 2010, you should account for content to be contextually bubbled up based on the

role and context of the work that is being carried out by the user.

This can be done by integrating features like popularity counters, download counters, hit counters

rating among others on content as well as the taxonomy structures to provide the contextual bub

features based on role filters

Social Networking Best Practices


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Social Networking Best Practices

Carry out a Clear Analysis of the End User Profiles Since intranet 2010 will be built to deliver features, functions, tools and information centered aro

user, it is very important to carry out and get a detailed understanding of the end user profiles an

possible collaboration and enterprise social behavior of the users

Extend the Profile with Meaningful Attributes The profile attributes of the end user should go beyond first name, last name and hobbies. It shou

include meaningful attributes like skills, expertise, work interests among others that will help in c

the work related information about the users

The user profile should also be extended with attributes that will allow for the user to connect to

users with similar interests, expertise and knowledge requirements among others

Allow for Rating the User Profile This is a very important aspect for identifying skills and talent within the organization

The rating should be based on the overall contribution and participation in and around everyday

functions like knowledge management, issue resolutions, thought leadership contributions amon

and should be user driven

Integrate Social Profiles with HR functions It is not enough if you build and deliver a robust profile dashboard to the end users. The advantag

social profile can be realized by integrating the profile attributes to HR functions making it possibidentification, growth and retention of talent within the organization

User Experience Best Practices


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p

Keep it Simple and Straight Forward The user experience of Intranets 2010 should be designed by utilizing the Best practices of intern

2.0 and social collaboration in mind.

These best practices drive towards delivering a simple yet powerful user experience by focusing t

on the highly prioritized / interesting topics and work related items improving the efficiency andproductivity of the users.

Use the best of Technologies to build the User Experience Technologies like AJAX, Silver light, Adobe Flash & AIR should be utilized when developing the use

experiences within applications for information delivery, search and others.

These technologies provide quick access in a delightful manner to the end users without having t

go through a lot of page refreshes and navigation mechanisms

Try to Replicate the User Experience of the Internet The internet is by far the most popular platform for collaboration, information and knowledge sha

Try to replicate the user experience provided by popular platforms like Twitter, Facebook, LinkedI

others to provide the user a sense of belonging to the applications and features that has been

implemented on the intranet

Governance Best Practices


30/34

Build upon Existing Governance and Compliance Procedures The existing governance and compliance procedures have been successful in governing a formal

collaborative environment

The governance for the informal collaborative environment should be extended on top of the exis

governance procedures and methods to seamlessly integrate and manage a Enterprise wide sociaopen collaboration within the organization

Blocking is not the Answer Most organizations resort to blocking of internet / social networking sites as an answer for gover

Enterprise environment For a socially collaborative Intranet 2010 environment it is not a best pr

to block the sites, but to integrate these sites as part of the governance structures within the

organization

Only Procedures Will Not Do Developing a comprehensive set of procedures, especially for a socially collaborative environmen

not ease the process, but massively add to it.

Governance should go beyond just development and publishing of procedures and should include

service based tools that are pervasive in nature, integrated within the work environment of the

organization paving way to a self growing, self governed Intranet 2010 environment


31/34


EnterpriseIntranet

DocumentManagement

ContentManagement

Workflows





CompanyBlogs

EnterpriseWiki

Community

GovernanceSecurity

Users

Collaboration

n r c h

n n t r l


F r ll G v rn






Tagging&

Bookmarking

Enterprise Blogs

KnowledgeLa rn

ng

E

Connections

Skills&Talent

P Visib

ilityWork

Social

Network

MicroBlogging

ProfileDashboards

RSSFeeds

Commenting

RichMedia

Knowledge

WikisRating


Ad-HocWorkspaces


C n t n tn m nt

r fl

uinA l ic t i n

uinI nt l l i nc

u in tI nt r t i n

C ll r ti n

cumntn m nt

InformationSupport

f l

l



ContentMangement

SocialNetworking

Collaboration

UserExperience

Governance

Microsoft

SharePoint

Sites

Communities

Content

Search

Insights

Composites


it


h r int r vi l t t









ll n y t n il t r

Phase1



Structures

Roadmap for Getting StartedReporting, StatistAnalysis


32/34

UserProfilingImplementing theInformal

Integrating theFormal with theInformal

MonitorinAnalyApplicat

Understanding the User User profile analysis to be

done to get a detailed

understanding of the user

Analysis of the enterprise

social behavior of the user

Mapping out the extended

user attributes

Developing a set of tools based

on the profiles

Developing Prototypes and

UAT

Planning for Governance

Implementation of Informal

Environment Design and development of the tools,

applications and features of the informal

environment like

Blogs, Communities, Wikis,

MicroBlogging, Tagging and Taxonomy

structures, Learning and knowledge

enablement applications, Search, Richmedia galleries, tagging, rating, surveys,

polls among others

Implementing Governance Tools

Integrating with Formal

Functions Designing and developing

applications that are capable ofutilizing the informal interactions,

knowledge and collaboration for

optimization of formal processes

Integrating individual profile rating,

expertise, skill, and talent

information among others into the

HR functions of the organization

Design and develop

reporting, usage tra

applications for con

monitoring of the g

governance of the

platform

How can we Help?


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Intranet Workshops We conduct Intranet workshops that will be focused on developing the vision, strategy and detail

roadmap for implementing the next generation of intranets for your organization

Our workshops are collaborative and involve engaging the key stakeholders in various informative

on intranets, gathering your specific requirements and recommending best of breed features for y

organizational intranet through industry specific intranet research

Design, Strategy & Developing Prototypes We also provide design, strategy and prototype development for customers who would like to get

understanding of how the next generation of intranets can benefit their organization and also for

management buy ins for implementing the next generation of intranets

Analysis and Upgrade from Intranet 1.0 to Intranet 2.0 If you already have an intranet 1.0 implementation and would like to graduate to the next genera

intranets, we can help you by conducting an assessment of the current implementation, exploring

opportunities for realizing the benefits of social networking and open collaboration and providing

a detailed recommendations on moving forward including the roadmap for implementation


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Thank YouOptimus BT2550 Northwinds Parkway, Suite 140Alpharetta GA 30009, USA

Phone: (770) 569 1240

Fax: (770) 569 1242

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