interpersonal communication introduction and theoretical background the study of communication is an...

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Interpersonal Communication Introduction and Theoretical Background •The Study of Communication is an ancient art and science •Common Names: Rhetoric, Oratory, Speech, Communication •This course focuses on a contextual study of communication called interpersonal. •Interpersonal Communication focuses on the experience that occurs with two participants called a dyad. •Its unique material was developed primarily

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Page 1: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

Interpersonal CommunicationIntroduction and Theoretical Background

•The Study of Communication is an ancient art and science

•Common Names: Rhetoric, Oratory, Speech, Communication

•This course focuses on a contextual study of communication called interpersonal.

•Interpersonal Communication focuses on the experience that occurs with two participants called a dyad.

•Its unique material was developed primarily from the 1960s.*maybe because of the hippies

Page 2: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

How would you define communication?

How would you define the study of communication?

Communication is a word that you hear people using all the time. And yet, there is much misunderstanding surrounding the concept.

Some things we know:1. We need to communication to live. (Burke)2. There are several models that depict perspectives about how people view communication.

Linear ViewInteractive ViewTransactional View

3. There are several misconceptions. (Adler and Towne)4. Communication can be impersonal or personal.

Page 3: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

Some things we know about communication continued:

5. There are different types of messages.

Content and RelationalMetacommunicationRelational Messages

6. Communication effectiveness can be learned.

What do you think makes some people more effective than others?

Page 4: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

A Closer Look at the Models

• The Linear Model—click here to see model

• The Interaction Model—click here and then on the words “Interaction Model” to see the model

• The Transactional Model—click here and then on the words “Transactional Model” to see the model“put the word ‘self’ in the place of source/receiver”

*The remainder of the course looks at the components of this model, for example: self, perception, messages, contexts, etc.

Page 5: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

Now a Case Study to test our understanding and awareness of the

complexity of human communication and the transactional model:

• Key words for analysis: Source, Message, Channel, Receiver, Noise, Nonverbal, Meaning, Feedback.

• The Case of Date Rape—click the following link http://www.msubillings.edu/commtheatre/ddg/COMT 110/Dating(ARV).pdf for an newspaper article on date rape

Page 6: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

Applying the Transactional Model

Self SelfMessage

There are three message codes in every message:1. A verbal message—the words2. A nonverbal message—bodily movements/gestures3. Paralanguage message—tone of voice

The Context

Channel

Noise:Psychological & Physical

Noise:Psychological &Physical

Page 7: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

Applying the Transactional ModelGraphing the Three Message Codes

How can we know for sure what someone “means”?

%= part played in determining what some one else mean

Words Gestures Tone

Verbal Messages= 7%

What does she mean? Is that a “yes” or “no”?

Nonverbal Messages=55%

What does she mean? Is that a “yes” or “no”?

Paralanguage=38%

What does she mean? Is that a “yes” or “no”?

Page 8: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

Applying the Transactional ModelGraphing the Three Message Codes

How can we know for sure what someone “means”?

%= part played in determining what some one else mean

Words Gestures Tone

Verbal Messages= 7%

Examples of verbal message code:

“He’s a hunk.”

“She’s really hot.”

“Great shirt!”

“Great legs.”

“Fine car.”

“We love the same music.”

Any others?

No!?

What does she mean? Is that a “yes” or “no”?

Nonverbal Messages=55%

Examples of nonverbal message code:

“candy apple red vet”

“dancing”

“alcohol”

“Music”

“the bar”

“speed”

Any others?

Pushing?

Leaving?

What does she mean? Is that a “yes” or “no”?

Paralanguage=38%

Examples of nonverbal message code:

“laughingly”

“joyously”

“sighing”

Any others?

?

What does she mean? Is that a “yes” or “no”?

Page 9: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

Applying the Transactional ModelGraphing the Three Message Codes

How can we know for sure what someone “means”?

%= part played in determining what some one else mean

Words Gestures Tone

Verbal Messages= 7%

Examples of verbal message code:

“He’s a hunk.”

“She’s really hot.”

“Great shirt!”

“Great legs.”

“Fine car.”

“We love the same music.”

Any others?

No!?

What does she mean? Is that a “yes” or “no”?Yes 95% of the time.

Nonverbal Messages=55%

Examples of nonverbal message code:

“candy apple red vet”

“dancing”

“alcohol”

“Music”

“the bar”

“speed”

Any others?

Pushing?

Leaving?

What does she mean? Is that a “yes” or “no”?Yes 95% of the time.

Paralanguage=38%

Examples of nonverbal message code:

“laughingly”

“joyously”

“sighing”

Any others?

?

What does she mean? Is that a “yes” or “no”?Yes 95% of the time.

Page 10: Interpersonal Communication Introduction and Theoretical Background The Study of Communication is an ancient art and science Common Names: Rhetoric, Oratory,

Can We Know for Sure What Someone Else Means?

How?

Is meaning only probable?

What about a negotiated meaning?