internship report on concepts of modern merchandising tools and techniques in sweater (woolen...

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Page | 1 Letter of Transmittal Engg. Abul Basher Sr. Lecturer BGMEA University of Fashion & Technology Subject: Internship Report on Concepts of Modern Merchandising Tools and Techniques in Sweater (Woolen & Wool Ltd) Industry. Dear Sir, With great pleasure, here I submit my internship report onConcepts of modern merchandising tools and techniques in Sweater (Woolen & Wool Ltd) industry.that you have approved & assigned as a compulsory requirement of GMT 4206 course. I have tried my level best to bring out the original scenario of Woolen & Wool LTD with full of effectiveness & efficiency. I have really learned a lot and have gained valuable experience and knowledge while collecting information for the report. It was certainly a great opportunity for me to work on this real life project to actualize my theoretical knowledge of this course in the practical life arena and some more which is out of this course. I hope that this project paper has been to your expectation, if will be pleasure to clarify your questions. Sincerely, Mohammad Saiful Islam ID- 122-164-0-35 BGMEA University of Fashion & Technology.

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Page | 1

Letter of Transmittal

Engg. Abul Basher

Sr. Lecturer

BGMEA University of Fashion & Technology

Subject: Internship Report on Concepts of Modern Merchandising Tools and Techniques

in Sweater (Woolen & Wool Ltd) Industry.

Dear Sir,

With great pleasure, here I submit my internship report on“Concepts of modern merchandising

tools and techniques in Sweater (Woolen & Wool Ltd) industry.” that you have approved &

assigned as a compulsory requirement of GMT – 4206 course. I have tried my level best to bring

out the original scenario of Woolen & Wool LTD with full of effectiveness & efficiency.

I have really learned a lot and have gained valuable experience and knowledge while collecting

information for the report. It was certainly a great opportunity for me to work on this real life

project to actualize my theoretical knowledge of this course in the practical life arena and some

more which is out of this course.

I hope that this project paper has been to your expectation, if will be pleasure to clarify your

questions.

Sincerely,

Mohammad Saiful Islam

ID- 122-164-0-35

BGMEA University of Fashion & Technology.

Page | 2

Student’s Declaration

I, Mohammad Saiful Islam a student of BGMEA University of Fashion & Technology of 122

Batches, ID: 122-209-0-35 at the Department of KMT, BGMEA University of Fashion &

Technology (BUFT), does hereby declare that the internship report on Woolen & Wool Ltd is a

work done under the supervision of Md. Abdul Baser, Sr. Lecturer, Department of KMT,

BUFT. I also declare that this report is an original work and no part of this report has been copied

from elsewhere. Furthermore, this report has not been published or submitted for being awarded

any degree, diploma or recognition earlier.

Mohammad Saiful Islam

ID: 122-164-0-35

Batch: 122, Sections: KMT-2

Program: B. Sc

Department of Knitwear Manufacture & Technology

Cell: 01622-179624

E-mail: [email protected]

Page | 3

Official Certification

This is to certify that Mohammad Saiful Islam, Program: B. Sc Batch: 122, ID:122-164-0-35

has completed his/her internship report on Woolen & Wool Ltd under my supervision as a part

of partial fulfillment of the requirements for the Degree of B. Sc Hons in the Department of KMT

of BGMEA University of Fashion & Technology. This report can be accepted for evaluation.

Egg. Abul Basher

Sr. Lecturer, of KMT

BGMEA University of Fashion & Technology

Uttara, Dhaka-1230

Page | 4

ACKNOWLEDGEMENT

The successful completion of this report might never been possible in time without the help some

person whose inspiration and suggestion made it happen. First of all, I would like to take the

opportunity to thank Md. Abul Basher, Sr. Lecturer, Department of KMT BGMEA University

of Fashion & Technology, my internship supervisor for providing me guidelines, help in assisting

my report. He was constantly supporting me with his inspiring personally. I will be always thankful

for his extraordinary reinforcement.

I would like to take opportunity to thank Tareak Abdullah, Managing Director, also like to

thanks Hafizul H. Chowdhury, Director of Woolen & Wool LTD for being my on-site

supervisor & providing me time to time information, suggesting as well as procedure to work with

my topic.

I would like to express my gratitude to all the faculty and staff members of BGMEA University.

This report is a culmination of the four years I have spent here and all that I have learnt.

I also thank my colleagues who helped me by providing informative instructions. I was closely

attached with them during my internship tenure. Without them this project would have been very

difficult. I also thank my parents, and some friends who kept on this long process with me, always

offering support.

Finally, I will show my gratitude to all the Management & Non-Management staffs who have

helped me during the internship period and the entire persons who somehow have impact on me

in completing my whole report.

Page | 5

Executive Summary

This Report is prepared as per requirement of the internship phases of B. Sc program of BGMEA

University. The study is based on the problem statement, “Merchandising Activities of Woolen

& Wool Ltd”.

The main objective of the report is to find out Process which followed by Woolen & Wool Ltd in

their Merchandising activities. This report starts with a general introduction of “Woolen & Wool

Ltd” as well as its mission, Vision and Product detail.

Then this report proceeds onto the brief discussion of my Job description part where I provide the

information regarding responsibilities of the jobs, Different Aspect of Job performance and about

my critical observation and recommendation. My job in Woolen & Wool Ltd was to assist

commercial department in their activities.

Then in the analysis part of the report, I discussed the process of merchandising of Woolen &

Wool Ltd describing the different steps of it. The steps are arranging sample development

according to demand, collect L/C document, place order to supplier, monitor work progress and

shipping the product and collect payment. I also provide the list of valued client of Woolen &

Wool Ltd and other information relating Woolen & Wool Ltd merchandising activities.

I also tried to find out the Present Condition of our Apparel sector. Also does any problem was

occurring in our Apparel Sector after Rana Plaza & Tazrin Fashion tragedy and globally passion

of our Apparel Sector.

In findings part, I have tried to find out the satisfaction of buyer relating to Woolen & Wool Ltd

merchandising activities. Where the major outcomes are in product sample testing 40% like it

instantly, 70% strongly agree that Woolen & Wool Ltd Knitting quality is excellent, 40% agrees

that their packing quality is standard, but 30% has dissatisfaction regarding product delivery time,

30% Fire safety, 80% dissatisfaction of their stores and 70% buyers pay their payment in due time.

Finally, I suggested some scopes of improvement process of Woolen & Wool Ltd and in the

conclusion I give a brief summary of the whole report.

Page | 6

Table of Content

1. Letter of Transmittal……………………………………………........................................……. 1

2. Student’s Declaration………………………………………………………….............................. 2

3. Official Certification…………………………………………………......................................... 3

4. Acknowledgement…………………………………………………….......................................... 4

5. Executive Summary…………………………………………………………………………………. 5

6. Table of Content……………………………………………………….......................................... 6-12

Chapter 1

Introduction……………………………………………………………………………...……………………… 13-16

1.1 Introduction to the Report………………………………………………........................................ 13

1.2 Objective of the Internship………………………………………………….…………………... …… 14

1.3 Origin of the Report……………………………………………………………………………………... 15

1.4 Methodology………………………………………………………………………………………………. 15

1.4.1 Primary Data………………………………………………………………................................ 15

1.4.2 Secondary Data……………………………………………………………............................... 15

1.5 Limitations of the Internship Report………………………………………………………….…… 16

1.6 Scope of the Report…………………………………………………………………………………….. 16

Chapter 2

2.1 Overview of the Company……………………………………………………….............................. 17-28

2.2 Our Vision & Objectives……………………………………………………………………………… 17

2.3 Operation Organogram of Woolen & Wool…………………………………………………….. 18

2.4 Woolen & Wool at a Glance………………………………………………………………………… 19

2.5 Factory Profile……………………………………………………………………………………………. 20,21

2.5.1 Machinery and Production Details…………………………………………………………. 20

Flat Knitting Machine………………………………………………………………………… 20

Dial Linking Machine…………………………………………………………………………... 20

Yarn Winding Machine……………………………………………………............................ 20

Sewing Machine…………………………………………………………………………………... 21

Others Machine………………………………………………………………………………….. 21

2.6 Woolen & Wool Product…………………………………………………………............................ 21, 22

2.7 General Information About the Industry…………………………………………..................... 23, 24

2.8 Woolen & Wool Certification……………………………………………………..…………... ….. 24

Title Page Number

Page | 7

2.9 Woolen & Wool ltd Fabrics Valued Clients…………………………………………………. 25

2.10 Plan layout of a Woolen & Wool……………………………………………………………… 26-28

Chapter 3

3.1 Basic Concept of Apparel Sector…………………………………………………...…………… 29

3.2 Woven Factory…………………………………………………………………….............................. 29

3.3 Major Construction of Weaving……………………………………………………...…………... 29

3.4 Weaving………………………………………………………………………………………………........ 30

3.5 Knitting…………………………………………………………………………………………………. …. 30

3.6 Knitwear…………………………………………………………………………................................... 30

3.7 Fabric………………………………………………………………………………………………………. 31

3.8 Classification of Knitted Structure………………………………………………....................... 31

3.9 Knitting Briefly……………………………………………………………………………………......... 32

3.10 Warp Knitting…………………………………………………………………………………………. 32

3.11 Weft knitting……………………………………………………………………................................. 33

3.12 Dia………………………………………………………………………………...…………………......... 33

3.13 Flatbed Knitting………………………………………………………………….............................. 33

3.14 Integrated Garments…………………………………………………………………………………. 33

3.15 What is Fully Fashioned…………………………………………………………………………… 33,34

Advantage of Fully Fashioned…………………………………………………………………... 34

Disadvantage of Fully Fashioned………………………………………………………………. 34

3.16 Textiles…………………………………………………………………………………………………… 34

3.17 Clothing…………………………………………………………………………................................. 34

3.18 Fiber…………………………………………………………………………………………………........ 34

3.19 Classification of Fiber………………………………………………………………………………. 34

3.20 Common Yarn Used in the Fully Fashioned Knitwear…………………………........... 35

Basic Types…………………………………………………………………………………………….. 35

Fancy Types………………………………………………………………………………………........ 35

3.21 Major Properties of Fiber………………………………………………………………………….. 35

3.22 Fibers identification…………………………………………………………………………………. 36

3.23 Classification of Fiber……………………………………………………………………………….. 36

3.24 Textile Yarn……………………………………………………………………………………….......... 36

3.25 Classification of Textile Yarn…………………………………………………………………….. 37, 38

3.26 Properties of Yarn…………………………………………………………………………………….. 39-

3.26.1 Wool……………………………………………………………………………………………… 39

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3.26.2 Acrylic…………………………………………………………………………………………… 39

3.26.3 Cotton…………………………………………………………………………………………… 39

3.26.4 Cashmere………………………………………………………………………………………. 40

3.26.5 Chenille…………………………………………………………………………………………. 40

3.26.5.1 Sourcing of Chenille Yarn…………………………………………………… 40

3.26.5.2 Types of Chenille………………………………………………………………… 40

3.26.5.3 Major Properties of Chenille Yarn…………………………………………. 40

3.26.3 Angora Robit……………………………………………………………………….. 41

3.27 Identification of Different Types of knitted Structure…………………………......... 41-48

3.27.1 Single Jersey Fabric………………………………………………….. ……………… 42-44

Properties of Single Jersey……………………………………………………………….. 42

Stitch Diagram of Single Jersey……………………………………………………...... 42

Loop Diagram of Single Jersey……………………………………………………....... 43

Edge Curling…………………………………………………………………………………. 43

Dimensional Stability……………………………………………………………………… 43

Unraveled……………………………………………………………………………………… 43

Elasticity……………………………………………………………………………………….. 44

Laddering……………………………………………………………………………………… 44

Density………………………………………………………………………………………….. 44

Notation Diagram…………………………………………………………………………… 44

3.27.2 Rib Knitted Structure……………………………………………………………….. 44-46

Properties of Rib ……………………………………………………………………………… 45

Stitch Diagram of Rib……………………………………………………………………….. 45

Loop Diagram of Single Rib……………………………………………………………… 45

Edge Curling…………………………………………………………………………………… 45

Dimensional Stability……………………………………………………………………….. 45

Unraveled………………………………………………………………………………………… 45

Elasticity………………………………………………………………………………………….. 45

Laddering……………………………………………………………………………………….. 46

Density……………………………………………………………………………………………. 46

Notation Diagram…………………………………………………………………………….. 46

3.27.2 Double Jersey Structure…………………………………………………………… 46-48

Properties of Rib ……………………………………………………………………………… 47

Stitch Diagram of Rib………………………………………………………………………. 47

Loop Diagram of Single Rib…………………………………………………………....... 47

Page | 9

Edge Curling……………………………………………………………………………………. 47

Dimensional Stability………………………………………………………………………... 47

Unraveled……………………………………………………………………………………….. 47

Elasticity…………………………………………………………………………………….. ….. 47

Laddering………………………………………………………………………………………… 47

Density……………………………………………………………………………………………. 47

Notation Diagram……………………………………………………………………………… 48

3.28 Knit Fabric Notation…………………………………………………………………………………… 48

3.28.1 Important of Knit Fabric Notation………………………………………………………. 48

3.29 Identification of Fancy knitted Structure………………………………………………………. 49-55

3.29.1 Shaker/ Half Cardigan Stitch………………………………………………………........ 49

3.29.2 Full Cardigan Stitch…………………………………………………………………… …... 49

3.29.3 Milano Stitch……………………………………………………………............................. 50

3.29.4 Drop Knit………………………………………………………………………………………. 50

3.29.5 Pointal…………………………………………………………………………………………… 51

3.29.6 Tuck/Pineapple Stitch……………………………………………………………………. 51, 52

3.27.7 Zig – Zag Stitch……………………………………………………………………………. 52

3.29.8 Cable Design………………………………………………………………………………… 53, 54

Normal Cable………………………………………………………………………………. 53

2 Line Cables (Fancy Cable) …………………………………………………………… 53

Butterfly Cables……………………………………………………………………………… 54

3.29.9 Diamond Design……………………………………………………………………………. 54, 55

Normal Diamond……………………………………………………………………………. 54

Fancy Diamond……………………………………………………………….……………… 55

3.30 Sweater Operation Breakdown………………………………………………………………….. 56-58

Chapter 4

4.1 Process of Fully Fashioned Knitwear Manufacturing………………………….. 59-90

4.1.1 Warehouse Arrangement and Tarn Inspection……………………………………. 61,62

4.1.1.1 Wastage consider in case of types of gauge and material quality…….. 61

4.1.1.2 How the yarn is being inspected?............................................................... 62

4.1.1.3 Identify Types of Defects………………………………………………………….. 62

4.1.2 Stores…………………………………………………………………………………………......... 63-66

4.1.2.1 Types of Stores……………………………………………………………………….. 63

4.1.2.2 List the types of goods and how the goods are arranged........................ 64

Page | 10

4.1.2.3 Invoice…………………………………………………………………………………... 65

4.1.3 Winding Section……………………………………………………………………………….. 66, 67

4.1.4 Knitting Yarn Distribution Section……………………………………………………. 68, 69

4.1.4.1 Yarn Issuing System………………………………………………………………… 68

4.1.4 Sample Room…………………………………………………………………………………… 70-72

4.1.4.1 Sample Making Procedure……………………………………………………….. 70

4.1.4.2 Sample Approval Procedure…………………………………………………….. 71

4.1.4.3 Sample Submission Procedure………………………………………………… 71

4.1.4.4 Different Kind of Sample………………………………………………………. 72

4.1.5 knitting Room…………………………………………………………………………………… 73-80

4.1.5.1 Difference Between Hand Driven and Power Driven Machine………. 73

4.1.5.2 Modern Jacquard Machine in Sweater Industry…………………………. 74-77

Advantage and Disadvantage of Jacquard Machine……………………….. 75

Procedure of Jacquard Machine Production…………………………………. 75

Modern Jacquard Machine Product……………………………………………… 76

Basic Information of Woolen & Wool Jacquard Machine……………….. 76

Jacquard Machine Used in Woolen & Wool Ltd……………………………. 77

Machine Details………………………………………………………………………... 77

4.1.5.3 List the Functions of the Knitting Room Equipment’s Installed …… 78, 79

4.1.5.4 Method of Improving the Productions……………………………………... 79

4.1.5.5 Organizations Chart of the Knitting Room……………………………….. 79

4.1.5.6 Productions Planning………………………………………………………………. 80

4.1.5.7 Objectives of the Productions Planning…………………………………….. 80

4.1.6 Knitting Inspection……………………………………………………………………………. 81,82

4.1.6.1 Some Common Knitting Defects……………………………………………….. 81

4.1.6.2 Advice for Solution…………………………………………………………………… 82

4.1.7 Linking Room……………………………………………………………………………………. 82

4.1.7.1 Types of Linking Machine…………………………………………………………. 82

4.1.8 Linking Inspections…………………………………………………………………………... 83

4.1.9 Linking Continue/ Trimming Section………………………………………………… 84

4.1.9.1 Function of Trimming Section……………………………………………………. 84

4.1.10 Light Check……………………………………………………………………………………. 85

4.1.10.1 List of Instrument used in Light Check…………………………………….. 85

4.1.11 Mending and Washing……………………………………………………………………. 86

Page | 11

4.1.12 Ironing and Finishing………………………………………………………………………. 87, 88

4.1.11.1 Finishing Equipment’s Installed in factory……………………............. 87

4.1.11.2 Pressing Equipment Available in the Factory…………………………. 88

4.1.11.3 Method of Marking on the Carton………………………………………… 88

4.2 Quality Control Department…………………………………………………………………….. 89, 90

4.2.1 Quality Control System of Woolen & Wool…………………………………………... 89

4.1.2 Factory Quality Control Procedure……………………………………………………….. 90

Chapter 5

5.1 Merchandising Department……………………………………………………………………….. 91-121

5.1.1 Merchandising…………………………………………………………………………………… 91,92

5.1.2 Merchandiser…………………………………………………………………………………….. 92

5.1.3 Objective of Merchandiser…………………………………………………………………. 92

5.1.4 Responsibility of Smart Merchandiser…………………………………………………. 92,93

5.1.5 Quality of a Good Merchandiser……………………………………………………........ 93

5.1.6 Quick Response Merchandising Procedure…………………………………………… 94-

5.1.6.1 Forecasting Brief…………………………………………………………………… 95, 96

5.1.6.2 Sourcing………………………………………………………………………………… 96, 97

5.1.6.3 Checking for Selecting a Vendor at a Glance……………………………… 97

5.1.6.4 Negotiation…………………………………………………………………………….. 97, 98

5.1.7 Activities of Merchandiser………………………………………………………………… 99, 100

5.1.7.1 Daily Activities of a Merchandiser…………………………………………… 99

5.1.7.2 Weekly Activities of Merchandiser………………………………………….. 99

5.1.7.3 Monthly Activities of a Merchandiser………………………………………. 100

5.1.7.4 Yearly Activities of a Merchandiser…………………………………………. 100

5.1.8 Business Development Procedure of Woolen & Wool………………………….. 101

5.1.8.1 First Email to Buyer for Business Development……………………….. 102,103

Feed Back from Buyer in Response to First Email………………………. 104

5.1.9 Some Important Issue for a merchandiser as well as factory before starting work

With a New Buyer…………………………………………………………………………….. 105

5.1.10 The Confirming Order after Merchandiser Do Some Work………………….. 106

5.1.11 Knitwear Style and Design Analysis………………………………………………… 107-109

5.1.12 Calculate the yarn consumption and coasting/pricing techniques for the fully

Fashioned Knitwear……………………………………………………………………….. 110-113

5.1.13 merchandising Procedure to Execute and Order………………………………….. 113

Page | 12

5.1.14 Merchandiser Should Know Different Incoterms in International Business

Incoterms of International Business……………………………………………………. 114, 115

5.1.15 Garments Accessories…………………………………………….................................. 115-121

Chapter 6

Commercial Department………………………………………………………… 122-127

6.1 Lc…………………………………………………………………………………………………………….. 122-126

6.1.1 Origin of the Term (L/C) Meaning……………………………………………………….. 122

6.1.2 Major Type of Letter of Credit……………………………………………... …………….. 122

6.1.3 Special Clauses……………………………………………………………………………….…. 122

6.1.4 Benefit of L/C……………………………………………………………………………….. …. 124

6.1.5 Documents Required for Opening L/C………………………………………………….. 124

6.1.6 Check List of L/C………………………………………………………………………………. 124

6.1.7 L/C Operation Chart………………………………………………………………………… 125,126

6.18 Merchandise Presentation…………………………………………………………………….. 127

6.1.9 Types of Assortment…………………………………………………………………………… 127

Chapter 7

7.1 Recommendation…………………………………………………………………………………... …. 128

7.2 Conclusion……………………………………………………………………………………..…………. 129

Page | 13

Chapter 1

Introduction

1.1 Introduction to the Report

Ready-made garments are fast growing export sector in Bangladesh. The overall impact of ready-made garments export is certainly one of the most substantial social and economic developments

in present Bangladesh. In order to pretend rapid growth of the country, particularly through

industrialization, the government has implemented an open entry policy to attract overseas

investment in Bangladesh. As results there are about 2500 export focused on readymade garments

exists in Bangladesh.

For some recent consecutive accident in our garments sector is negatively impact on our apparel

sector. For that reason, compliance issued came in front. In recent days the word compliance in

ready – made garments sector have the experience that the customers are giving so many

conditions to comply by the manufacturer, In the past whatever buyers came to the factory to place

order they used to see the quality of the garments that are being procedure in the factory. But now

the ultimate customers in the western world have become more cautious and want to know the

origin of the apparels. And in the garments sector one of the most important task is merchandising.

Merchandising is one of the important works in garments sector. In every garment merchandiser

job is every essential. In this job the employer need to have hard working mind, substantial power,

prompt intelligence, great observation, tolerance etc. Without merchandiser no garments can run

efficiently.

For every garment buyer is the heart of their business. For this reason, buyer satisfaction is most

vital for a garment. Buyer means the persons or organizations who buy the products from any

organization. In garments sector of Bangladesh buyer means especially foreign buyer who buy

products from our garments. And this satisfaction ensuring duty performs by the merchandiser. The first task of the merchandiser is to bring foreign buyer to buy the product through effective

communication. At the time of giving order if buyer satisfied with the help of merchandiser then

they will come again. Buyers another condition is delivery the products in right time. Merchandiser

take care this challenge seriously. Because if buyers do not get products in right time then they

will not give the order again to that garments. So merchandisers are handling and caring all kinds

of work from receiving order to delivering products to buyers and always wants to please them

because garments or garments sector’s development depends on buyer’s satisfaction.

I have selected ready-made garments industry to do my internship because I wanted to obtain

knowledge about the merchandising activities. Recently I work in Woolen & Wool Ltd. “Woolen

& Wool” is one of the fastest growing 100% export oriented sweater factory in Bangladesh. They

produce the best quality products and keep a long-term business relation with their customers.

Page | 14

1.2 OBJECTIVES OF INTERNSHIP

After completion of Post-Graduation students have to do their Internship under a

Group of Company which has a vast impact on practical life. It helps the students

about the following thing

Internship helps me to match their Theoretical Learning with their Practical Learning.

Internship helps me in adjusting from University to full-time employment.

Internship helps me develop skills and techniques directly applicable to their career.

Internship helps me increase a student's sense of responsibility.

Internship helps me to acquire good work habits.

Internship helps me increase student earning potential upon post-graduation.

Internship helps me adjusting from University to full-time employment.

Internship motivate me to continue their education.

To fulfill academic requirement.

It increases positive attitude in his / her practical life

Internship increase a student's sense of responsibility.

Internship helps the students to learn Top to Bottom of the organization

To realize present condition of our RMG industry

To know about how to management system

How to make a deal with buyer?

How can a merchandiser merchandise in this sector?

How to make benefit through this garments?

To learn how to maintain or control the whole management system of the industry

To learn how to maintain or control the whole management system of the industry

To analyze the recent labor unrest in the garment industry of Bangladesh.

Opportunity of behavioral theory practice in our garments sector.

Regularly behavioral theory practice in garments industry.

To do a merchandising practice in the factory. Identify the additional services that the

Page | 15

1.3 Origin of the Report

This report is originated as a partial fulfillment of the requirement of the Knitwear

Merchandising program of the BGMEA university of Fashion & Technology Dhaka, Bangladesh.

This survey research has been conducted to understand the overall management, Knitting,

inspection, QC, Store management, Dyeing, Printing, Apparels & Merchandising system of

WOOLEN & WOOL LTD. This project paper has been assigned by the director of WOOLEN

& WOOL LTD.

1.4 Methodology

Methodology defines how we go through all the processes of research and how I have proceeded

on. Here include the steps of conducting the report and the explanation of the sources of data. I

collect the data in two ways: - 1. Primary Data 2. Secondary Data.

1.4.1 Primary data:

Primary data were collected through practical working and conversation with

various department like Merchandising, commercial, production, HR division,

finishing etc.

Informal conversation with the Auditors and consultative firm.

Most of the information was acquired by discussing with the officers working in

the fact especially Md. Shahidul Islam Milon Asst. Manager (Admin). Md.

Nazim Uddin Bhuiyan, Director.

Interview, observation and work experience with different workers and

suggestions of many executives of the Factory

1.4.2 Secondary data:

Reports and research papers related to Ready-made garments industry.

Previous Audit Report of the company

Various books, articles, and compliance related codes conducts etc.

Instruction circular of Head Office, Audit findings of the consultative firms,

newspapers and magazines regarding compliance issues, seminar papers etc.

Searching from the internet

Class

Lecture

Library

Annual report

Page | 16

1.5 Limitations of the Internship Program.

Although the opportunity of Internship program is a great one for me to acquire practical

knowledge on Merchandising and other related jobs and getting opportunity of carrying out this

program in an organization like Woolen & Wool LTD. There were also some limitations in this

regard. Out of various limitations the followings are worth mentioning:

The allocated time (8 weeks) was not sufficient enough to get involved with the vast and

complex process under different functional areas of garments industries.

Most of the time of our internship period we had to work in Knitting, and Printing & CAL

unit that may not depict the total scenario of the garment operation.

Another Limitation was that we were not given any guide from the organization who would

monitor my activities and provide support

The persons involved in each section remain always busy with work so getting their support

was quite difficult there.

Another problem is the unavailability of various data regarding the organizations total

Turnover, Code of conduct, Merchandising Dept. Sample room, Commercial Dept. &

Admin, which might help us in getting a clear picture of performance in comparison with

total industry.

Unavailability of various secondary data and other functional areas of garments industries,

which might help us in preparing a conducive internship report.

1.6 Scope of the Report

Scope means how many uses for completing this report space. The scopes are given bellow-

Factory

Buying House

Discussion

Internet

Some of my senior brothers was help me.

I am collect information various books and relevant paper what related with

apparel industry.

Page | 17

Chapter 2

2.1 Overview of The Company

Woolen & Wool” is one of the fastest growing 100% export oriented sweater factory in

Bangladesh. We produce the best quality products and keep a long-term business relation with our

customers. “Woolen & Wool” was incorporated in the year of 2003 with an overview of

establishing a state of art Ready –made sweater factory where buyers will feel real comfort to use

the facility to produce their products. We have attained an unprecedented position in the apparel

market due to the spirited efforts of our Founder, Managing Director, Mr. Tareak Abdullah. We

are engaged in the manufacturing & supplying of all sort of Readymade Sweaters like Designer

Sweater, knitted Sweater, Pullover, Cardigan, Poncho, Jumper, Jersey, Muffler, Cap and Hand

Gloves for Women, Girls, Men, Boys and Children. The company has well experienced and highly

professional staffs and workforces, who are the main asset of “Woolen & Wool”. We have a

complete and systematic merchandising department with well experienced merchandisers to cater

the needs of the customer. Moreover, we have a very strong sourcing capability on both imported

and local accessories. In addition, we have a separate sampling and development department under

the guidance of the merchandisers where they prepare and develop samples for our customers. We

believe in welfare and the safety of our employees, and that’s why we maintain a highest safety

standard for our employees which assured the safety and security for them during the working

hours. Also we follow the ethical code known as BSCI code of conduct where child labor is

absolutely prohibited in our premises.

2.2 Our Vision & Objective

To establish ourselves as a one stop source for the Global Sweater Market.

To satisfy and meet customers’ expectation by developing and providing products and

services on time, which offer value in terms of Quality, Price, Safety, and Environmental

impact. To promote the development and best use of human talent and equal opportunity

employment. To attain highest level of competence through continuous development of the professional

management system and to ensure complete transparency in all aspects of business.

Page | 18

2.3 Operation Organogram of Woolen & Wool LTD

Managing Director

Director Director Director Director

Admin Dept. Commercial Dept. Production Dept. Marketing Dept.

1. Accounting

2. Compliance

3. HR

4. Electric &

Maintenance

5. Sore

6. Transport

7. Security

1. Bank

2. Import &

Export docs

3. Customs

4. C&F

1. Winding

2. Knitting

3. Linking

4. Washing

5. Iron

6. PQC

7. Packing

1. Marketing

2.Merchandising

3. Sampling

4. Quality

5. Planning &

Scheduling

DGM – Accountant - Director

Accounts

Store - Yarn

Production

Production

Admin – Time Section Commercial -

Merchandisin

g

Poly - Carton

Page | 19

2.4 Woolen & Wool at a Glance

The Woolen & Wool Limited has been producing Sweater products since 2003. We have the

facility of producing all types of knitted Sweater, Pullover, Cardigan, Poncho, Jumper, Jersey,

Muffler, Cap and Hand Gloves for Women, Girls, Men, Boys and Children. We have very efficient

design staffs for the sample development and work forces for on time production.

Fig: Woolen & Wool Side View

In the tenure of our business, as a reliable manufacturer of Sweater products, we have established

an excellent quality & quantity, price, sincerity, and commitment. We have been importing yarn

from abroad mainly from Hong Kong, China, India, Korea and at home from Export Processing

Zone’s (EPZ’s) to maintain a fashion forward offering products. We have already exported very

high fashioned products for European Union (EU) countries, especially French, German, Finish,

Swedish, Danish, Spanish, Swiss buyers and also to the Canadian, USA, and Latin American

buyers.

Woolen & Wool Limited would like to share the BSCI Audit Summary Report of 2013. We

are glad to inform you that WWL is at the very end of fulfilling the Business Social Compliance

Initiative (BSCI)'s issues in our factory and overall manufacturing processes. We are also thankful

to our clients, people, collaborators, suppliers and all well-wishers for being with us all the time

and keeping us in their prayers.

Page | 20

2.5 Factory Profile

2.5.1 Machinery and Production Details

Flat Knitting Machine: Flying Tiger Brand

Dial Linking Machine

Yarn Winding Machine

Page | 21

Sewing Machine

Others

2.6 Woolen & Wool Product

Product Images: Men

Page | 22

Product Images: Woman

Product Images: Kids

Page | 23

2.7 General Information About the Industry

Name of the Factory

Motto For Total Quality

Type of Business Manufacturer and Exporter

Legal Status Private Limited Company

Year of Incorporation 2003

State Private Limited Company

Contact Person Managing Director Tareak Abdullah

Email: [email protected]

Corporate office Address: Khailkur, Bat Tala Road, Board Bazar,

Gazipur 1704, Bangladesh

Phone: 88-02- 9291761, 88-02- 9293043

Fax: 88-02- 9292098

E-mail: [email protected]

Factory Address Address: Khailkur, Bat Tala Road, Board Bazar,

Gazipur 1704, Bangladesh

Phone: 88-02- 9291761, 88-02- 9293043

Fax: 88-02- 9292098

E-mail: [email protected]

Bank Southeast Bank Ltd. (Uttara Branch)

House # 1, Road # 11, Sector # 1, Uttara, Dhaka 1230,

Bangladesh

Phone: 88-02-8916538,

Fax: 88-02-8918689

Telex: 642463 SBL UB BJ SWIFT: SEBDBDDHAUTT

E-mail: [email protected]

Production Capacity 6000psc/Day

Page | 24

Target Market: Buyer from European Union (EU), Europe, Canada, USA, Latin America,

Australia, New Zealand, Japan.

Membership: Member, Bangladesh Garment Manufacturers and Exporters Association

(BGMEA), Membership # 3743

2.8 Woolen & Wool Certification

Woolen & Wool Ltd get BSCI Certification in 2013. They visit the all-around the factory and give

the result. They said the factory have to

improvement lot of think.

Fig: BSCI Certificate of Woolen & Wool

Factory Space 61000 square feet

Employee Turnover

Total Man Power ± 1,200 Persons

Male: 60%

Female: 40%

Management

Personnel

100 Persons

Page | 25

2.9 Woolen & Wool ltd Fabrics Valued Clients

SL/No Buyer Logo Country

1 Poolman

Germany

2 Honeys

South Korea

3 Auchan Textile

France

4 Ashtown Trade

S.A.

Uruguay

5 Walmart

U.S.A

6 Teddy SPA

Italy

7 C & A

Canada

8 Cecil

Germany

9 Sfera Joven S. A.

Spain

10 Spanner

Canada

Page | 26

2.10 Plan Layout of a Woolen & Wool

Ground Floor

Page | 27

First Floor

Page | 28

Second Floor

Page | 29

Chapter 3

3.1 Basic Concept of Apparel Sector Apparel sector are two types

1. Woven

2. Knitwear

3.2 Woven Fabric

Woven fabric made by the interlacement (one up and down) of two set of yarn (one set is called

warp and other set is weft at right angle.

3.3 Major Construction of Weaving

Plain Weave

Twill

Satin/Sateen

Apparel Sector

Woven Knitwear

Interlacement

End production

Shirt/trouser/dart

Cut and Sew Fully

Fashion

Knitwear Tubular

Heavy

Knitwear Fine

Gage Coarse gage

Knitwear

Light Knitwear

End Production

Sweater, cardigan,

Pullover.

End production

T- shirt/ Polo

Shirt/Shint.

Page | 30

3.4 Weaving

Interlacement of two sets of yarn at right angle which form a structure is called weaving

EPI= Ends Per Inch

PPI= Pick Per Inch

Warp/End Weft/pick

3.5 Knitting

It’s a process of fabric manufacture by converting yarn into loop from and then these loop

interlock/inter loop/inter meshed together which form a structure is called knitting

In short: - Inter locking of loops which form a structure is called knitting.

3.6 Knitwear

The garments/Apparel which we get by knitted structure that called knitwear.

Page | 31

3.7 Fabric

An assembly of fabric or yarn which form a structure and which has length, width and thickness.

Through adhesives

Woven Fabric Knit/Knitted Fabric Interlining and other

3.8 Classification of Knitted Structure

Fabric

Assembly

Weaving Knitting Bondin

g

Knitted Structure

Weft Knitted Warp Knitted

Circular Knitting Flatbed Knitting

Warp knitted: Mostly non apparel

item can be produced

Mosquito net

Mash fabric

Power net

Laces

Fish net etc.

Small Dia Large dia m/c single

jersey

Rib gating

Double jersey

interlock

Lacoste/piqu

e

Pleece

T-shirt polo

shirt

Hand driver

Deriver

manually

Limit design

can be

produced

Slow/low

volume of

production

Integrated

garments not

possible

Power Driver

Driver by

power

Unlimited

design can

be

produced

High

volume of

production

Integrated

garment

possible

Page | 32

3.9 Knitting It is a process of fabric manufacture by converting yarn into loop form and then these loops

interlock/intermesh/interlooped together which form a structure is called knitting or knitted

structure.

Or. Interlocking of loops which form a structure is called knitting.

Wales: vertical column of knitted fabric.

Course: horizontal column of knitted fabric.

Loop: bending of yarn is called loop.

WPI = Wales per Inch

CPI = Course per Inch

3.10 Warp Knitting

Is method of forming fabric by knitting in which the loops are made in a vertical way along the

length of the fabric from each yarn and intermeshing of loops takes place in flat form on a length

wise basis.

Loop Yarn

Wales

Course

Fig: Knitted Structure

Page | 33

3.11 Weft Knitting

Is a method of forming fabric by knitting in which the loops are made in a horizontal way from a

single yarn and intermeshing of loops takes place in a circular or flay from on a course wise basis.

3.12 Dia

Maximum distance inside the circle is called dia.

Large Dia Product

Single Jersey

Double Jersey

Pique

Interlock

Small Dia Product

Socks

3.13 Flatbed Knitting

Needle are arranging in flat way that’s we called flatbed knitting/ v- bed knitting.

There are two part of flatbed knitting.

1. Technical Front

2. Technical Back

3.14 Integrated Garments

The garments which is made without any joint/linking it’s called integrated garments

3.15 What is fully Fashion?

Fully fashioning is a method/technique of shaping a knitted structure by increasing or decreasing

the number of Wales or needles.

Sleeve

panel by

increasin

g

Body

panel

Increase (+)

Decrease (-)

Body

panel

Decrease (-)

Page | 34

Advantage:

Cost effective (Less manpower in design and pattern section)

Zero (%) wastage garments (Least amount of wastage)

Quality edge garments (No raw edge because edge are not being cut but sealed)]

Disadvantage:

Low volume production (Because time consuming wastage of time by increasing one

decreasing of needle)

3.16 Textiles: Anything that can be originated/generated from fiber.

3.17 Clothing: Ready to wear

3.18 Fiber: Fibers are natural or chemical structure that can be spun into yarn.

3.19 Classification of Fiber Based on sourcing

Note: Seawater is the only one garment which is used three types of fiber like wool, cotton, and acrylic.

Spinning process/ Giving twisted Yarn

Fiber

Chemical/man

made

Natural

Acrylic

Polyester and

other

Animal Plant

Wool Cotton

Page | 35

3.20 Common yarn used in the fully fashion knitwear

Basic types

100% wool

Blended wool

100% Acrylic

Blended Acrylic

Acrylic Melange

100% Cotton

- Combed

- Carbed

Blended Cotton Decorative

Fancy Types

Chenilhe

Cashmere

Angora

Tape Yarn

Lurex

Feather Yarn

Loop yarn

Pop Corn

Filligree

Smiling Yarn

Nep Yarn

Mohair Yarn

3.21 Major Properties of Fiber

Mechanical Properties this is the response to applied forms and recovery

Abrasion Properties

Flexibility

Absorption Properties This is a measure of the quality of water vapor or liquid water or absorbed

by fabric. Water vapor Fabric

Water Absorption

Thermal Properties the behavior of textile in the presence of heat or when exposed to a fame. Heat Resistance Capacity or

Specific Heat

Page | 36

3.22 Fibers Identification

Test Wool Acrylic Cotton

Burning test/

Flammable test

Non-flammable,

Hair burn smell

Flammable

Petroleum flame

Flammable

Paper burn smell

Microscopic test

(Cell structure of

yarn)

Chemical test

(acid & alkalis)

wet finish

Acid (+)

Alkalis (-)

Acid (+)

Alkalis (+)

Acid (-)

Alkalis (+)

3.23 Classification of fiber Based on length

3.24 Textile Yarn

Twisted form of fiber is called yarn.

ASTM (American Society for Testing and Material): A generic term for a continuous

strand of textile fiber is called yarn.

Fiber

Staple Filament

Short staple Long staple

Wool Cotton

Acrylic & others

(1.27cm - 6.34 cm) (3.8cm - 38cm)

(0-2000meter or more)

Page | 37

3.25 Classification of Textile yarn

Textile yarn

Spun yarn Filament yarn

Simple Complex/

Novelty/

Fancy

Single Plied

Cords Cables

Mono Multi

Flat Twisted

3. Staple:

1. Mono filament:

2. Multi filament:

4. Two ply yarn:

Page | 38

Spun yarn: Spun yarn are made by twisting together of fibers.

Filament yarn: Filament yarns are made by the assembly of continuous filament.

Mono-filament: Consists of only a single continuous.

Multi filament: Made from multiple filaments.

Complex/Novelty/Fancy: This has special effects on its own appearance.

Cords: cords are made by twisted plied yarn.

Cables: Cables are produced by plying cords.

Slub yarns: Contains partially bulky/fluffy region.

Loop yarns: This yarn requires a base yarn (core yarn) around which the fancy or effect yarn is

wrapped.

8. Loop yarn:

5. Multi ply:

7. Cable:

6. Cords:

Page | 39

3.26 Properties of Yarn

3.26.1 Wool

Natural fiber come from the sheared, or shaved, fleece of sheep or lambs.

Properties of Wool

Fluffy/bulky appearance.

Poor strength.

Good resistance to acid

Mainly fiber collects from sheep fleece.

Garments appearance is not shiny.

More expansive production than Acrylic.

Warmth feelings.

Poor resistance to sunlight and insect

End use seawater and suiting.

3.26.2 Acrylic

The word acrylic derives from acylonitrille. Acylonitrille comes from acetylene or ethylene.

Acrylic is also knowing as cheaper substitute of wool.

Properties of Acrylic

Same as wool but shiny/brighter and very good strength because it comes from filament.

Acrylic seawater is light weight.

Feeling is warm.

Good resistance to insect and sunlight.

End use: Pullover, seawater, heavy knitwear.

3.26.3 Cotton

Comes from the bolls or seed pods of cotton plants.

Properties of Cotton

Smooth surface.

Cool feelings (suitable for hot season).

More expansive.

Moisture absorbency high.

Dry and wet Wash.

Page | 40

Cotton used in any kind of garments.

Strength medium-high (depends on twisting percentage).

3.26.4 Cashmere Yarn

Properties of Cashmere Yarn

Cashmere goat fleece.

Silky shiny.

During spinning nylon cord is used.

End use is heavy knitwear/garments.

Dry cleaning only for blended cashmere yarn.

3.26.5 Chenille Yarn

Chenilly yarn also known as pile yarn.

3.26.5.1 Sourcing of Chenille yarn

1. Cotton Chenille which is hard and less velvety.

2. Acrylic Chenille which is soft and more velvety.

3.26.5.2 Types of Chenille.

- Lurex Chenille.

- Rayon Chenille.

- Rainbow Chenille.

- Feather Chenille.

- Space dyed Chenille.

3.26.5.3 Major Properties of Chenille yarn

It can’t twist.

Velvety appearance.

End use:

1. Suitable for ladies and body warm.

2. Used in seawater and outwear.

Page | 41

3.26.6 Angora Robit

White and silky

Delicate to look at.

100% angora not washable.

For heavy knitwear.

Note: In Bangladesh most commonly used Angora Tweed.

3.27 Identification of different types of knitted structure/design/stitch

Two major types of knitted structure

1. Basic Types.

2. Fancy Types

Basic Types

Single Jersey.

Rib Gating.

Double Jersey/Interlock.

Fleece.

Lacoste/Pique.

Terry.

Fancy Types

Shaker/Half cardigan stitch

Full Cardigan Stitch.

Milano Stitch.

Zig Zag Stitch.

Drop Knit.

Tuck/Pineapple.

Cable.

- Normal.

- Fancy.

- Batter Fly.

Diamond

- Normal.

- Fancy.

Pointal.

Page | 42

3.27.1Jersey/single jersey/ single knit/plain Knit/Basic Knit

Manufacturing: it’s a single bed structure can be produced both in flat bed and circular bed

knitting machine.

Fig: Single Jersey Front Fig: Single Jersey Back

3.27.1.1 Properties of Single Jersey:

1. Appearance: Different appearance in alternate side.

Technical Front – Look like V-shape stitch/jersey stitch

Technical Back – look like Semi-circle stitch/purl stitch

3.27.1.2 Stitch diagram of Single Jersey

T/B

( )

( )

( )

( )

T/F V V V V

Technical Back

Technical front

Needle Diagram

Page | 43

3.27.1.3 Loop diagram of Single jersey:

Technical Face: Technical Back:

3.27.1.4 Edge Curling: Curling produce for yarn tension/torque.

To reduce edge curling-

For Heavy knitting – After knitting before linking use Iron at the edge.

For light knit – After knitting before sewing use Iron at the edge.

3.27.1.5 Dimensional Stability: Dimensional stability is poor of single jersey.

To increase dimensional stability:

Increase Loop density

Apply resin finish

3.27.1.6 Unraveled: We can unravel the yarn from the both end.

Pull Pull

Page | 44

3.27.1.7 Elasticity: Good elasticity in width wise direction.

3.27.1.8 Laddering: Laddering can be repaired in flat bed knitting but not in circular knitting.

Cause of laddering:

> Needle Head Broken

> Poor Quality materials

> Lose tension

3.27.1.9 Density: The density of single jersey is light.

End uses: All basic sweaters, cardigans, pullovers for heavy knit.

Basic T-shirt, polo shirt for light knit.

3.27.1.10 Diagram & Notation:

Needle Diagram Stitch Diagram Notation

T/B

( )

( )

( )

( )

T/F V V V V

T/B O

O

O

O

T/F × × × ×

3.27.2 Rib Knitted Structure

The word ‘rib’ derives from animal ribs. In this structure needles head are not facing directly each

other. Rib fabrics are composed of loops formed in opposite direction. Various types rib

construction is there but common structure is 1×1 & 2×2 and above 2×2 construction like 3×3,

4×4, 5×5 are Fancy rib but 6×6 rib has special name like Derby rib.

Page | 45

3.27.2.1 Priorities of Rib:

Appearance: Both sides should be same in appearance but semi-circle loops observe in between

‘V’ shape loops.

Stitch diagram of Rib :

T/

B ( )

V (

) V

T/F V

( ) V

( )

Loop diagram of 11 Rib:

Edge curling: This fabric does not curl at the edges. It is a balance fabric because of having

Wales in both directions. The reason is both T/F and T/B bed are active, so tension is uniform on

both sides.

Dimensional stability: Dimensional stability is good.

Unraveled: We can unrope the structure from the end section only (because it forms from double

bed).

Elasticity: Elasticity can be observed well in widthwise direction.

Technical Back

Technical front

Needle Diagram: 1×1 rib

Page | 46

Laddering: Laddering can be repaired in flat bed knitting but not in circular knitting.

Density: Density is heavier than single jersey because loops catch at both sides.

End Uses:

Bottoms, collar, cuff, hem and for also for full dress.

Especially lightweight for undergarments because elasticity is good.

Diagram & Notation:

Needle Diagram Stitch Diagram Notation

T/B

( ) V

( ) V

T/F V

( ) V

( )

T/B

T/F

3.27.3 Double Jersey

If the plain stitches are one behind the other the fabric/ structure is known double jersey.

Needle diagram of Double Jersey:

T/F

T/B

Double Jersey Front Double Jersey Back

Page | 47

Properties/Identification:

Appearance: Both sides are same in appearance. Both technical front and technical back has V

shape stitch/ jersey stitch.

Stitch diagram of Double Jersey:

T/

B

V V V V

T/F V V V V

Loop diagram of Double jersey:

Edge curling: This fabric also does not curl at the edges. Reason is that it is more balanced fabric

because all needles are active on both sides (T/F and T/B bed). So tension is uniform on both sides.

Dimensional stability: Dimensional stability is very good.

Unraveled: We can unrope the structure from the end section only (because it forms from double

bed).

Elasticity: In comparison to other knit fabric; (especially rib) elasticity is poor.

Laddering: Laddering cannot be repaired in both flatbed knitting and circular knitting. Because

both side needles are active at opposite direction.

Density: In comparison to other knit fabric; density is heavier

Page | 48

End Uses:

Normally for heavy knitwear Vast because it is fitted.

Light knitted is preferred for sportswear (sports T-shirt) because it absorbs sweat well and

dimensional stability is good.

For ladies’ skirt. And also for tube fabric to make pocket.

Diagram & Notation:

Needle Diagram Stitch Diagram Notation

T/B V V V V

T/F V V V V

T/B

T/F

3.28 Knit Fabric Notation

The symbol which represent different types of loops. Like for Technical Face (V shape) indicate as

And Technical back loop (semi-circle shape) indicate as

3.28.1 Important of Knit Fabric Notation Language difference and variation in terminology cause communication problem with different

trade personnel from different country. Fabric description may vary even among organization

within the same country. The most visually accurate way of communication is to draw the full loop

structure. But however accurate drawing is much more complicated and thim consuming. That’s

why trade personnel prefer the notation.

Page | 49

3.29 Identification of Fancy Knitted Structure

3.29.1 Shaker/Half Cardigan Stitch

Properties:

Construction is 1*1

Both side not same

T/F side looks fluffy appearance is bulky

T/B side looks tight V/Chain stitch

3.29.2 Full Cardigan Stitch

Properties:

It’s double bedded structure

Construction is 1*1

Both side same

It’s look like raised V stitch

Shaker Front Shaker Back

Front Part Back Part

Page | 50

3.29.3 Milano Stitch

Properties:

It’s a double bedded structure. Normal construction is double jersey setting. i.e full needle from

both bed. But both side not same. Face side looks joint V stitch (After stretch can be obsrue) back

side look tight V or chain stitch.

3.29.4 Drop Knit:

In any construction (like S/J, Rib and D/J setting). Example 3*1, 5*2 etc. Both side not same.

5*2 drop knit

Front Part Back Part

Page | 51

3.29.5 Pointal:

In any construction like single jersey, rib and double jersey setting. Appearance looks with tiny hole.

Uses:

Used in Ladies Cardigan

Necklace, leaf pointelle-stitch tights

Used in Sweater jacket

Used in Ladies Pull over

Used in Mini Skirt

Used in Ladies Tights.

3.29.6 Tuck/ Pineapple stitch:

It’s a double bedded structure. Tuck stitch two types

i. Single tuck.

ii. Double tuck.

Single tuck

T/F: With honey comb structure

T/B: V loops.

Page | 52

Double tuck

Both side honey comb structure.

3.29.7 Zig-Zag Stitch:

In any construction like S/J, Rib, D/J setting.

Appearance

Page | 53

3.29.8 Cable Design

Normal Cable

2 line Cables (fancy cable)

Page | 54

Butterfly CABLES

3.29.9 Diamond design

Diamond + Normal Cables

Page | 55

Fancy Diamond

Half Diamond

Fancy Diamonds Front Fancy Diamonds Back

Half Diamonds Front Half Diamonds Back

Page | 56

3.30 Sweater Operation Breakdown

Breakdown is a listing of the content of a job by elements. A garment consists of some parts and

some group of operations. Breakdown means to writing down all parts and all process/operation

after one another lying with the complete garment according to process sequence.

Armhole Status Point

Jersey

Rib

1st Step: - Needle Selection from both needle bed.

2nd Step: - Needle setting for rib as per buyer’s requirement

Needle setting by needle selection device

Page | 57

3rd Step: - Prepare rib height by course (c/s) say 10 c/s (Based on WPI, CPI)

A A1 18N B B1

Armhole Start Point

C C1

Rib

4th Step: - Loop transfer from back needle bed to front needle bed

Needle loop transfer from back to front needle bed by transfer comb.

5th Step: - After transferring the loops knot up to armhole point by number of course.

Page | 58

6th Step: - Prepare armhole point by decreasing or increasing – decreasing both demands on

styling.

Decreasing

Increase

Body Panel

7th Step: - Side by side prepare neck drop and finish up to neck line/ shoulder line.

8th Step: - Knit up to neck line/shoulder line

End of Production

Page | 59

Chapter 4

4.1 Process of Fully Fashioned Knitwear Manufacturing

Fully fashioning is a method of shaping knitted structure by increasing or decreasing the number

of Wales or needles. Fully fashioned knitwear is manufactured through knitting the whole

structure.

Now I am going to describe the production procedure of a fully fashioned knitwear- Sweater

manufacturing as per the sequence of production of Woolen & Wool Ltd.

Page | 60

Yarn (Receive from textile)

Store / Warehouse

Winding section

Yarn cone distribution section

Knitting section

Linking section

Linking continue/Trimming section

Mending section

Washing section

Drying section

Pressing & ironing

Finishing section

Yarn inspection by random

process

Knitting inspection

Linking inspection

Light check inspection

Button

hole

Labeling

like-

Main label

Size label

Care label

Folding Quality audit

by internal

expert/qualit

y circle team

Final pack Ready for

export

Button

attach

(If required)

Price tag/

Hang tag

Primary

packaging

Secondary/

Packagin

Final inspection

by buyer’s

representative

using AQL chart

Page | 61

4.1.1 Warehouse Arrangement and Yarn Inspection

Yarn is the main raw material of sweater manufacturing. Yarns are thread which is manufactured

from fiber. Based on different types of fiber, yarns used in sweater production.

4.1.1.1 Wastage consider in case of types of gauge and material quality:

In case of normal gauge/ regular gauge (3G, 5G, 7G); 4% production wastage is considered except

chenille yarn.

In case of fine gauge (10G, 12G) add 1% more wastage for any fine yarn except chenille yarn. So

production wastage is 4%+1%=5%.

In case of chenille yarn add 1% more wastage to the normal gauge and fine gauge. So for normal

gauge of chenille yarn wastage is 4%+1%=5% and fine gauge of chenille yarn 5%+1%=6%.

Fig: Yarn controller check the yarn swatch

Fig: Measure the weight of the yarn

Page | 62

Merchandiser give the yarn swatch to the yarn controller and controller check yarn that, are they

get the yarn as per requirement. Yarn received to distribution all the job is done by the yarn

controller. Yarn controller always give the feedback to the merchandiser. Yarn controller prepare

a swatch copy and send to the merchandiser and merchandiser send to the buyer. Here is some

swatch picture are given below.

4.1.1.2 How the yarn are being inspected?

Yarn can inspect in several way Woolen & Wool inspected the yarn in following way

In House

Lot wise Color Inventory

Divided by Style

4.1.1.3 Identify Types of Defects

There are many defects can be find into the yarn these are given below

Color

Matted

Color Shade

Poor Quality Yarn

Foreign Yarn

Fig: Buyer Swatch copy Fig: Factory Swatch Copy

Page | 63

4.1.2 Stores

All the trims, accessories, yarn are hold in the stores. After checking quality of yarn, trims and

accessories are sent to store.

4.1.2.1 Types of Stores

There are two types of store are available in the factory

1. Yarn Store

2. Accessories and Trims Store

We also found some stores in the factory

1. Cartoon Store

2. Stock Lots

3. Central Store

Goods received by the central store first and then distributed to the stores of different floors against

requisition slip.

Fig: Yarn Store of Woolen & Wool

Page | 64

4.1.2.2 List the types of goods and how the goods are arranged

The central store receives goods against Chalan or invoice according to purchase order (PO). Then

the received goods are weighted and counted whether those are some in weight or number

according to the packing list.

Fabrics.

Trim and accessories.

Stationary.

Buyer’s sample.

Colors.

Yarn.

Others.

They use multi-storied rack to store their trims & accessories. Every individual shelf is used for

individual buyer’s item.

They use multi – storied rack to store their yarn. Also keep the yarn on the floor

In fabric store I found all types of fabric are store there. Before store fabric are inspected under

Four Point system. In store they use in the following documents-

1. Goods receipt note

2. Invoice

3. Inventory & stock register

Page | 65

4.1.2.3 Invoice

The business report or document of any purchased from abroad or imported i.e. Called Invoice.

It’s a document given by the exporter what kind of goods they have supplied.

Fig: Invoice

Page | 66

Example of inventory report replica-

SL. Name of item Color Size Unit PI/QTY REQ/QT

Y

Short

In shipment store all types of inspected goods are store for the purpose of shipment.

Comments

All types of their store are not need and clean. All the wastage, yarn are spread here and there.

And worker do not used mask on the store area. They do not have specific store of carton.

4.1.3 Winding Section

This process is used to winding and coning the yarns by using winding machine. In this section, at

first winding operator open the yarn bales which are collected from the store room. The loose loops

of yarns then fitted with the ring of the winding machine and the winding operator stars coning

In the winding room main equipment is winding machine.

Winding: To convert hank to cone. (For easy knitting)

Note: Cone is made based on Ply.

In case of sweater the consumption is calculate based on the weight.

Fig: Winding Section

Page | 67

The cop which is prepared in the ring frame is not suitable for further processing. So the yarn is

converted into the shape of cone which is prepared in the winding. Practical experience shows that

winding process alters the yarn structure. The factors which affect the yarn structure during

winding are bobbin geometry, bobbin unwinding behavior, binding speed. This phenomenon does

not affect the evenness of the yarn but it affects the properties of the yarn such as thick places, thin

places, nep.

After manufacturing of yarn, from different departments in the preparatory process and ring

department, it is ready to make a shape into final cone form so that it can be shipped to customer

for use.

In order to avoid any complaints from customers, faulty winding cones are separated during

inspection by inspectors. Following three decisions are taken at this stage.

● Use as it is: When the fault is of some minor category, and there is no risk of next process

failure during unwinding. Decision is only taken by some senior person of quality.

● Rewind: Some faults can be removed after rewinding. But rewinding itself is costly affair

and quality of cones also detritus after reprocessing.

● Degraded as B grade: If fault is of such nature that rewinding can’t remove that fault and

there is doubt for customers to complains then such cones are downgraded to lower grade.

Degrading cones in to lower grade is again financial loss to the company.

Fig: Automatic Rewind Machine

Page | 68

4.1.4 Knitting Yarn Distribution Section

After coning the yarns, a distributor distributes yarn cone to the knitting operator as per

requirement. Normally the distributor is used that quantity of yarn to knit one dozens of sweater

to one knit operator.

4.1.4.1 Yarn Issuing System

The yarn issuing system to the operator in the basis of yarn weight when consider also

Collar of yarn

Yarn content

Type of Gauge

Weight of Yarn

Production card number

Carton no

Style no

Mending

Lot no

Size

Quantity

Inspection

Remarks

Fig: Yarn Distributer, Distribute the Yarn to the Knitting operator

Page | 69

When complete the knitting of garments parts the operator return the yarn distribution section, and

they receive knitted parts. They again weight of the knitted garments parts and check or inspection

the parts, if result is ok they make collar and cuff parts. The knitted garments parts dispatch to the

linking section.

Yarn distributer keep the record against when distribute the yarn, and also keep the record of

operator.

Fig: Operator production Sheet

Page | 70

4.1.4 Sample Room

Sample is the physical form of buyer’s specification. An independent and well equipped sample

section is often considered as the heart of the factory. Whenever a Merchandiser receives a PO and

spec sheet he then dispatches it to the sample section. After getting approval from the buyer of the

counter sample it is then sent for cutting and sewing in bulk quantity. For purpose sometimes the

buyer or client provides artwork of the desired things or original sample of a particular size.

4.1.4.1 Sample Making Procedure

Fig: Woolen & Wool Sample Room

Buyers PO

Spic shut

Ant work /workman sheet

Knitting

Linking

Sample making

Page | 71

4.1.4.2 Sample Approval Procedure

The manufacturer must submit two initial samples in the core / base size as specified below:

Women’s wear Woven fabric

Knit fabric

Size 10

Size S

Menswear Top

Bottom

Size M

Size 34

Children’s wear Girls

Boys

Junior

Toddlers

Babies

Size 10

Size 10

Size 4

Size 1

Size 0

4.1.4.3 Sample Submission Procedure When submitting a sample, supplier must ensure a Sample Detail Card to be attached onto the

left underarm for tops and left side seam under waist band for bottoms.

The card MUST have the following information:

Supplier / factory name

Harris Scarf style number

Size

Description

Sample approval status (eg: 1st fit, PP, Advertising, etc.)

Garment size

Fabric details

- Yarn count

- Construction

- Fiber content

- Fabric weight

- and any finishes

Production country

Colour

Comments

Name / signature of supplier’s QA technician / Merchandiser

All relevant sections on Sample Detail Card MUST be filled in and signed off by supplier’s QA

technician and / or supplier’s Merchandiser.

Page | 72

4.1.4.4 Different Kind of Sample

Factory Make different types of sample to the buyer requirement and in order to achieved buyer

satisfaction

Page | 73

4.1.5 Knitting Room

There are different types of techniques to knit a sweater. Knitting operators knit the sweater

according to design chart which is developed by the designer. A designer can make the design or

developing by the design chart as given by the buyer. Different kinds of knitting machine can be

used, such as hand driven and power driven machine. In Bangladesh hand driven flatbed knitting

machines are widely used. Knit machine can be again classified into different type’s gauges of

needles. In sweater production normally 1G, 3G, 5G, 7G, 9G, 10G, 12G machines are used.

4.1.5.1 Difference Between Hand Driven and Power Driven Machine

Sl/No Hand Driven Power Driven

1 Driven manually Driven by power

2 Can produce limited design Can produce unlimited design

3 Low volume production High volume production

4 Integrated garment not possible Integrated garment possible

Fig: Knitting Section

Page | 74

Power driven machine normally known as Jacquard Machine

4.1.5.2 Modern Jacquard Machine in Sweater Industry

There are several different knitting techniques that involve stranded or multi-color knitting. One

style, the style least often used in hand-knitting, is the jacquard knitting technique.

Jacquard knitting is recognizable by its reversibility, either because the fabric is truly double-sided

or because the back side does not show those floats we expect from stranded knitting. Instead, a

project knitted in the jacquard knitting technique will have a dotted effect on the back side.

Jacquard knitting is most easily done on a machine. Indeed, the technique was developed by people

wanting to knit on a Jacquard loom. On a knitting machine (like this one), you can program a

jacquard knitting pattern and use as many colors as you like. While most stranded knitting focuses

on only two colors, the jacquard knitting technique on a machine can incorporate a variety of

colors. Those well-versed in machine knitting recommend that someone new to jacquard knitting

should use pre-punched cards, at least until you get the hang of it. (I highly recommend the linked

pamphlet if you really want to try the jacquard knitting technique.)

Fig: Modern Jacquard Machine

Page | 75

Advantage of jacquard machine: 1. There are some designs which the manual machine cannot manufacture but the jacquard

machine can do this.

2. It requires less time to produce sweater.

3. Less man power is needed.

Disadvantage:

1. The machine is costly.

2. Wastage is more about 10-15%.

Procedure of Jacquard Machine Production

At first buyer gives spec sheet which contain design chart that is send to the merchandiser. Then

merchandiser check the sheet and send to the designer, designer make a design chart with the

following the spec sheet. After making the design chart, designer hand over the sheet to the

machine programmer. Then the machine programmer reform the design sheet with the help of the

software, Woolen & Wool used HengqiAng pds Program. Then this design is taken into pen

drive. Pen drive is then connected with jacquard machine [power drive machine]. jacquard machine

save this design. operator take yarn from yarn distribution section then yarn set in the machine.

following this design, the machine start to produce sweater. front part, back part and sleeve of

sweater are separately knitted by the machine. quality controller cheek the knitted fabric. It is

requiring less man power, such as one person can operate four jacquard machine.

Fig: Jacquard Machine Control Panel

Page | 76

Modern Jacquard Machine Product

Basic Information of Woolen & Wool Jacquard Machine

No of Jacquard Machine 100

Temperature Required 15-20 Degree Celsius

One operator can operate 4 machine

3G Machine 10

12G Machine 65

5 and 7G Machine 25

Page | 77

Jacquard Machine used in Woolen & Wool Ltd

GOUSHENGThis is computerized flat knitting machine with single carriage single system.

This series is advanced type. It applies digital technology to achieve transfer, tuck, eyelet stitch, j

acquard, apparent shape, hidden shape and other regular pattern knitting functions. It can knit bas

ic stitch like plain stitch, rib fabric, links and links, interlock stitch, etc. irregular multicolor jacqu

ard, twit flowers weft organization, aran, cord weave, racked stitch, cable, etc. It is suitable to use

synthetic, wool, acrylic, mixed fiber, yarn material etc to knit readymade cardigan, hat, gloves, s

carf and accessories of cloth.

Machine Details

Product Type Sweater

Type Jacquard

Production Capacity 1.2m/s

Model Number GSJX-1A-52

Brand Name GOUSHENG

Power(W) 1KW

Knitting Style Flat

Knitting Method Double

Computerized Yes

Weight 700kg

Dimension(L*W*H) 2650*850*16...

color blue knitting machine

Page | 78

4.1.5.3 List the functions of the knitting room and equipment’s installed

In the knitting room an operator knitting the garments parts as per design chart. There is main

equipment are.

Knitting machine Brush (hand)

Sector Cutter / Scissors

Transfer comb Plain machine

One, two, Seven and Three kata Over lock machine

Weight stand Flat lock machine

Guide Kansai machine

Weight Feed of the arm

Side stand Button hole machine

Yarn Zigzag machine

Controller spring Blind stitch machine

Recorder / long spring Bar tack machine

Auto I-hole machine

Nose Button stitch machine

Double needle machine Shank button attaching machine

Page | 79

How an operator knit the garment in different types / gauge of knitting machine. Yarn feeding to

panel knitting; both in hand driven and power driven v-bed / flatbed knitting machine.

There are 2 types of knitting. One is Circular knitting (Tubular knit). Another is Flat knitting.

Circular knit is used to knit body fabrics. Flat knit is used to knit Collars & Cuffs.

There is another type of flat knit machines which are used to make Sweaters (Tricot garments).

With these machines, the body fabrics, sleeves and necks are being made. And they are joining

together with the help of linking machines. We have to note that the attachments of these parts are

done with the main yarns. No separate sewing threads are used for joining. Buyers use to call these

garments as Knitted garments or Tricot garments or Sweaters. Mostly cotton, acrylic and wool

yarns are used.

Wales lines are fixed by the machine gauge. This cannot be changed. Coarse lines can be altered

by adjusting in the machine. This is called Texture.

4.1.5.4 Method of improving the production:

Materials check

Available materials

Machine tension

4.1.5.5 Organization chart of the knitting room

PM

APM

Incharge

Superviser

Operator

Helper

Page | 80

4.1.5.6 Production planning

Production planning is concerned with deciding in advance what is to be produced, when to be

produced, where to be produced and how to be produced. It involves foreseeing every step in the

process of production so as to avoid all difficulties and inefficiency in the operation of the

plant. Production planning has been defined as the technique of forecasting or picturing ahead

every step in a long series of separate operations, each step to be taken in the right place, of the

right degree, and at the right time, and each operation to be done at maximum efficiency.

4.1.5.7 Objectives of Production Planning

The basic objectives of production planning are as under: -

On the basis of the sales forecast and its engineering analysis, to estimate the kind of the

resources like men, materials, machines, methods etc. in proper quantities and qualities.

It also aims to make all necessary arrangement so that the production targets as set in the

production budget and master schedules are reached. While attaining these targets,

adjustments are made for the fluctuations in the demand.

SWOT Analysis helps in strategic planning in following manner:

It is a source of information for strategic planning.

Builds organization’s strengths.

Reverse its weaknesses.

Maximize its response to opportunities.

Overcome organization’s threats.

It helps in identifying core competencies of the firm.

It helps in setting of objectives for strategic planning.

It helps in knowing past, present and future so that by using past and current data, future

plans can be chalked out.

Page | 81

4.1.6 Knitting Inspection

This is the process to check the different knitted panel. After knitting the different pieces of

sweater, the knitting inspectors check the quality of knitted fabric on the basis of some criteria.

These are- checking panel measurement, test the knitting tension, identification of

knitting mistake, style check, design check, spot check, foreign yarn mistake checks etc.

4.1.6.1 Some Common Knitting Defects

Cracked stitch Uneven hem width

Broken stitch

Seam out of alignment

Skipped stitch Incorrect position of label

Loose stitch Design or collar check etc.

Fig: Knitting Panel Inspection

Page | 82

4.1.6.2 Advice for Solution

To maintain in line quality, they follow the traffic light system. If the production and machine is

ok then they the particular machines or lines show green light, if there is problem temporarily then

yellow card is shown, if the fault or problem of a line or machines are severe then red card is

shown.

4.1.7 Linking Room

The working procedure of this section is to link the different panels to produce a complete sweater. In this section linking operator links the different panels by using linking machine which is

popularly known as dial linking machine

4.1.7.1 Types of linking machine:

Dial linking machine

Braider machine

automatic linking machine

Flat type Linking Machine

Page | 83

4.1.8 Linking inspection

After linking the body parts, it will be inspected by the Q.C team in the inspection section. Linking

inspection section check the garments joining area. Find out any kind of defect of the garments,

which may be crate major problem. At first they spread the garments in the table. Linking operator

check the garments in the following method in the below:

Parts up-down

Thread matching

Thread tension

Stripe checking

Fig: Linking Inspection Section

Page | 84

4.1.9 Linking Continue / trimming section

In this section the body will be trimmed. Working procedure of linking continue section is mainly

hidden of knotting. The main objective of trimming section is….

4.1.9.1 Function of Trimming Section

To remove extra yarn remove

To cut extra sewing thread

To remove dust or mud

To check the hole garments

To solve linking problem

To maintain best quality

To remove any kind of dust

Find out /check hole garments

To mark the defect area

Body and sleeve part check separately

Find out knitting or linking problem

Fig: Trimming Section

Page | 85

4.1.10 Light Check

After mending, the body goes to Light check section for light checking. Light check mainly used

in a sweater factory to find out any kind of fault or defect.

Such as: There is an obvious chance of making few faulty garments in a batch due to faulty machine

or human intervention. The defective pieces can be corrected by repairing or changing defective

parts. But repair work costs money and time. These both increase inefficiency of the company.

And if one defect passed through initial process without detecting and correction and process goes

on then at the later stages repair cost will be much more than detecting it in initial stage.

4.1.10.1 List of Instrument Used in Light Check

1. Bulb

2. Dummy

3. Table

4. Measurement Tap

Page | 86

4.1.11 Mending and Washing

From trimming section, it will be going to mending section for mending. The problem with being

a knitter is that friends may ask one to fix a sweater's loose seam, dropped stitch, or other hole. If

the item is small enough, it gets dunked in a stainless-steel mixing bowl of shampoo suds in

lukewarm water (hair is hair). Then it sits for a while, sometimes a half hour, sometimes a whole

day, depending on my mood and schedule. Then the dirty water gets poured into the sink, while

the water in the woolen item is gently pressed or squeezed out, never twisted or wrung. Then the

piece is dunked again in cooler, clean water and repeated as needed till the suds are gone. If the

item is large, like a blanket, I will soak it as above but in the washing machine, and then let the

machine spin it out, again rinsing as needed—but avoiding the agitation cycle which could felt/full

the piece to a stiff child-size. To repeat, the enemies of woolens are hot water combined with

agitation.

Fig: Mending Section Fig: Hydro – Extorter Machine

Page | 87

4.1.12 Ironing and Finishing

Ironing Section: The objective of sweater ironing is to give permanent shape of the garments

and to improve aesthetic value of the garment. It requires heavy stress for sweater pressing.

Finishing Section: At this stage labeling, price tag attaching, folding, primary packaging,

secondary packaging, final packaging, metal detecting and final inspection are done as per buyer

requirement. Finally, goods are ready for export.

4.1.11.1 Finishing equipment’s installed in factory are given below

Name of equipment Quantity

Normal iron 13

Steam iron 2

Passing machine 1

Ironing table 13

Button attach machine 2

Button hole machine 1

Tag machine 12

Page | 88

4.1.11.2 Pressing Equipment Available in the Factory

There are two types of pressing machines:

1. Normal iron

2. Steam iron

4.1.11.3 Method of Marking on the Carton

1. Primary package individual garment

2. Secondary package

3. Final Package

4.

Main Mark

B.N.

P.O.

Sty.

Co.

c/r bank.

Page | 89

4.2 Quality Control Department

Clifton group main trading to offer their customers first quality merchandising. Quality controls

programs are not only help spot & reject defective items but more importantly they pinpoint

production operations that need special attention. Thereby reducing the number defects in future

production.

4.2.1 Quality Control System of Woolen & Wool

01. Piece Goods Inspection System –

During piece goods inspection - They follow four points system.

inspect - at least 10% of the total rolls in the shipment.

They selected - at least one of the roll each color or more than one roll per color.

They indicate as a major defect -- i.e.-- slabs, mixed yarn, hole, needle mark, missing yarn,

crease mark, foreign yarn, shading, oil mark, dirty, dye spot, color out, broken pattern,

grain line, etc.

02. Cutting Department Quality Control

Fabric Relaxation - they open fabric rolls before 24 hours start fabric spreading, rolls

selection width same & side dye lot.

They follow - during spreading -- marking placement, running shading, fabric ply tension,

layer counting, fabric edge controlling, fabric ply counting, over lapping & pilling

direction.

They follow - after cutting - narrow goods, cut pieces checked by original pattern, notches,

miss - cut, ragged cutting and matching plies.

03. In Process Quality Control:

Their main motto is to producing good quality merchandises. So, they control quality in process

as one of the key.

Page | 90

4.1.2 Factory Quality Control Procedure:

Piece Goods Inspection [4 POINT SYSTEM]

This dept. inspects the goods upon receipt, they inspect 10%of all goods prior to spreading.

Quantity for inspection: They inspect at least 10% of the total rolls in the shipment. The Four-

Point System is being received the widest acceptance in both the textile and needle trades because

it is the most lenient. It is simple and easy to understand. Since it is widely used, the Four Point

System is recommended by most buyers as the piece goods inspection procedures.

AMERICAN 4-POINT SYSTEM

CLASSIFICAT

ION

PENAL

TY

POINTS

1 POINT 2 POINT 3 POINT 4 POINT

DEFECTS AT

ANY

DIMENSION

LESS

THAN

3”

EXCEEDING 3”(

BUT NOT

EXCEEDIND 6” )

EXCEEDING 6” (

BUT NOT

EXCEEDING 9” )

EXCEEDING 9”

There are three defects in fabric. These are as follows: -

CRITICAL DEFECT: Garment defect that is not repairable and cannot sale.

MAJOR DEFECT: Garment defect that can be easily seen & can affect the durability of garment

but repairable.

MINOR DEFECT: Garment defect that is consumer acceptable and cannot affect the durability.

Page | 91

Chapter 5 5.1 Merchandising Department

Merchandising is an important work in garments sector. So that merchandiser job is essential for

every garment. In this job the employer must have need hard working mind, convincing power,

instant intelligence, powerful observation, patience etc. Without merchandiser no garments can

run smoothly.

Without buyer no garments company can exists. For this reason, buyer satisfaction is very

important. Buyer means that buy the products from any organization. In garments sector buyer

means especially foreign buyer who come to our country and buy products from our garments. At

this time of giving order if buyer satisfied with the help of merchandiser then the buyer will come

again. Buyers another condition is delivery the products in due time. Merchandiser take care this

condition seriously. Because if buyers do not get products due time then they will not come again

that garments. So merchandisers are handling and caring all kinds of work from taking order to

delivery products to buyers and always wants to satisfy them because garments or garments

sector’s welfare depends on buyer’s satisfaction.

Ready - made garments are fast growing export sector in Bangladesh. The overall impact of

readymade garments export is certainly one of the most significant social and economic

developments in contemporary Bangladesh. In order to simulate rapid of the country, particularly

through industrialization, the government has adopted an open door policy to attract foreign

investment in Bangladesh. As a result, there are about 2500 export oriented readymade garments

in Bangladesh.

5.1.1 Merchandising Is a business or marketing activities responsible for ensuring of products desirability both in

qualitability quantitability.

Merchandising is a function that is created to perform a set of sequential activities that follow

through from design concept to order placement to execution to delivery of merchandise to the

satisfaction of customer expectation.

The key factors behind this are low technological development, lower output, cut throat

competition, high raw material cost, inadequate infrastructure, traditional productivity,

unfavorable regularity policies, and globalization in fact. However, there a fair list of the

producers, suppliers, and exporters that are fully acknowledge with regularity policies and

Page | 92

formalities, international marketing policies and procedures. The only concern is in executing their

productivity initiatives, and meeting with order deadlines.

Now days, major companies are adopting merchandising concepts, which comply with all

procedures to execute and dispatch the shipment on time considering quality, cost and time.

Merchandisers are serious in the success of any garment business. They provide the right products

at the right time, enabling a company to match with latest market trends and meet the market

demand. In the merchandising concept, time management is a gig to manage one’s time properly,

so he can focus on value adding actions.

5.1.2 Merchandiser – Merchandising may be defined as: - Person who merchandises the goods,

specifically for export purposes. Garments merchandising means buying raw materials &

accessories, producing garments, maintaining required quality level and exporting the garments

within scheduled time.

5.1.3 Objective of Merchandiser

To ensure

Right quality

Right quantity

Right cost and

Right time.

5.1.4 Responsible of a smart merchandiser Forecasting

Sourcing a buyer

Negotiation

Product development

Market and product analysis

Booking orders

Raw materials purchasing

Production follow ups

Payments follow ups

Internal external communication (Buyer and Supplier)

Sampling development, monitoring

Lab dips prepare and getting approve

Accessories and trims identification and consumption

Prepare internal order sheets

Preparing purchase orders

Page | 93

Giving shipping instructions and follow ups shipping procedure

Prepare documentation

Taking responsibility for inspection

Fabric consumption and calculating cost analysis

5.1.5 Quality of a good merchandiser

Planning Capability: Merchandiser should be capable of planning, based on the planning the

order is to be followed. If the planning is not done properly it will directly affect the delivery time

of the order.

Decision making: For a Merchandiser, decision making power is most important. He should think

about the decision to be taken and to act in a right way.

Communication Skill: The communication is very much important to promote the business

activity. The merchandiser should remember that communication must be lurid and should having

face to face conversation with the buyer.

Loyalty: Loyalty is an essential character of human beings. Especially for the business people like

merchandiser it is a must.

Knowledge about the field: Merchandiser should have adequate knowledge about the garments,

Computer knowledge, and technical knowledge to communicate with different people in the

business is a must.

Co-ordinate & Co-operate: Merchandiser is the person who is actually co-ordinate with the

number of departments. To Co-ordinate with different people in the industry he should be co-

operative.

Monitoring ability: Merchandiser should monitor to expedite the orders.

Other qualities: Education, Experience, Situational Management, Ability to Evaluate, Dedication,

Knowledge of expediting procedures.

Page | 94

5.1.6 Quick response merchandising procedure

Forecasting

Sourcing (Buyer/supplier/vendor)

Order negotiation

Order confirmation/acceptance of order

Generate manufacture (i.e. arrange pp meeting with concern department) PM/QAM/in

charge

Source and prepare yarn/fabric

Prepare/monitoring lab dipping procedure

Order bulk quantity (yarn/fabric)

Getting approvals of trims and accessories

Prepare pre- production/size sat sample

Getting approval of pre- production/size set sample

Start bulk production (approval)

Ensure quality, quantity i.e. production

Arrange shipping sample and send to the buyer

Arrange final inspection and prepare for shipment

Follow ups export procedure

Monitoring payment procedure

Getting feedback (Buyer)

Page | 95

5.1.6.1 Forecasting Brief

Forecasting: is a process of predicting or estimating the future based on past and present data. Forecasting provides information about the potential future events and their consequence for the

organization.

Objective of forecasting

Economical benefit.

Organizational benefit.

New business agreement.

Better customer relations.

Supply chain logistics.

Elements of forecasting

Analyze current

Information

Analyze past

Information

Predict future

Patterns

Forecasting

Timely

Reliable

Meaningful

Accurate

Written Easy to use

Page | 96

Step in the forecasting

Step-01: Determine purpose of forecasting.

Step-02: Establish a time horizon (which season)

Step-03: Select a forecasting technique.

Step-04: Gather and analyze data.

Step-05: Prepare the forecasting.

Step-06: Monitor the forecasting.

Limitation of forecasting

1. The collection and analysis of data about the past, present and future involves a lot of time

and money. Many small firms don’t do forecasting because of high cost.

2. Forecasting can only estimate the future events; it cannot guarantee that these events will

take place in the future. Long - term forecasting will be less accurate as compare to short

– term forecasting.

5.1.6.2 Sourcing

Sourcing is a term used to describe process of determining how and where item will be procured. It includes the decision on the selecting supplier for materials procurement and vendors for apparel

production.

Sourcing Execution Internet

Business

Advertising

Embassy

Exhibition

Page | 97

Factor for Sourcing

Sourcing decision depends on some factors.

1. Product Factor: style, design, quality standard, price reference.

2. Company/vendor Factor: Company good will, previous history, minimum order

quantity, quality standard, and service ability.

3. Company Factors:

- Political: The present political stability.

- Economical: Financial, banking, insurance facilities or TAX free or other

opportunities.

- Cultural and Language: In time delivery, previous history, morality, religious factor,

ability of speaking English, education

- Geographical: Distance, Transport cost.

5.1.6.3 Checking for selecting a vendor/factory; at a glance.

1. Name and address of the company.

2. Contract number and person.

3. Major Market or customer they deal.

4. Major products (which products they experienced).

5. Physical size of the plant.

6. Number of employees.

7. Financial Status.

8. Locating of production.

9. Capacity (Monthly or annually).

10. Production facilities.

11. Quality standard.

12. Minimum order quantity.

5.1.6.4 Negotiation

In general, negotiation is not a contest. It is an opportunity to establish a good working relationship

between two or more parties, while obtaining a good deal.

Page | 98

The negotiation also called bargaining is a process of communication and changing of ideas with

the buyer by which they make a series of demands and compromise so as to come to a desired

point of mutual acceptance so that both parties can be benefited.

Negotiation result

I win I win

You lose you win

I lose I lose

You lose you win

Negotiation skills

Discovering common interest and removal of personal issues.

Questioning skills

Positive attitude

Listening effectively

Knowledge of the negotiation process

Understanding body language

Creativity (Settle on a solution you negotiate)

Communication skills

Observation and judgement

Influence skills

Self-confidante

Know when to start, stop and the bottom line

Page | 99

5.1.7 Activities of Merchandiser

Merchandiser need to work in a systematic way to ensure proper delivery of products at due date.

They had to do their work into daily, weekly, monthly and yearly basis. The activities are-

5.1.7.1 Daily activities of a merchandiser

Checking mails and faxes. They need to give the reply within the day based on priority.

Checking port status and convey to concern department.

Checking the shipments documents and inform concern department.

Checking daily production status to understand shipment status

Checking shipment schedule and raw materials production status

Follow-up with sample section for different buyer’s sample

Follow-up with store for fabric and accessories received

Follow-up with the production manager for the production plan

Follow-up with the commercial people L/C, BTB L/C and L/C amendment

Price quotation and delivery confirmation to the buyer

Reporting to marketing and merchandising chief on the daily activities.

Reporting to executive director on the important issue like various meeting, customer visits

compliances and code of conduct

5.1.7.2 Weekly activities of merchandiser

Meeting with the fabrics and accessories supplier

Meeting with the buyer and buying houses

Prepare fabric and accessories requirement list, checking with concern and passing it to

supplier with proper specification.

Prepare purchase order with approval and sign of proper authority.

Issuing pro-forma invoice with the approval and sign of the proper authority.

Providing cost break-down to commercial department during L/C opening

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5.1.7.3 Monthly activities of a merchandiser

Meeting with the production people

Meeting with the quality people and pattern master

5.1.7.4 Yearly activities of a merchandiser

Yearly self-assessment on the performance based on number of buyers handled, shipment

quantity, CM charge negotiated, debit note settled with the supplier.

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5.1.8 Business Development Procedure of Woolen & Wool Ltd

Apparel industry must be developed with the trend of market otherwise they cannot extend their

business. To collect new buyer and business with them a company must follow the procedure of

business development. Buyers have been chosen by two ways. Firstly, Buyer chooses the supplier

and the second one sometimes, Woolen & Wool Ltd want to work with a particular buyer and

then contact with them according to that. The Woolen & Wool Ltd follow the procedure of

business development; this are given below-

Price conforms and order place from buyer

Price negotiation

Sampling stage

Company arrange a meeting with buyer for business

Offer to buyer for visit the company

Collect audit pass report from buyer

First E-mail to the buyer

Know about the nature of buyer

Buyer Selection

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5.1.8.1 First email to buyer for business development

For new business development sellers have to communicate with buyer. Email is the easiest and

swift way of communication so when seller will contract first time with buyer by email at that time

have to mention some important information about company. Which kind of things should be

including here this are-

Information about you and your company.

Products information about your company.

Offer to buyer for visit the company

Company arrange a meeting with buyer for business

Sampling stage

Price negotiation

Price conforms and order place from buyer

Capacity and productivity.

Which buyer work with you.

Attachment a beautiful sample photograph.

Wearing for feedback.

This kind of information should be included in this email. On the other hand, this email will be

minimum word and maximum communication.

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Sample of first email

Dear Sir,

I am Mr. Mohammad Rahat, SR Merchandiser of the Woolen & Wool. We are the manufacturer

& exporter of readymade garments in Bangladesh.

“Woolen & Wool” began its journey into the garments sector in 2003 as garments in Bangladesh.

Since then the organization being run by highly qualified, experienced and professional

management and stuff along with Sophisticated Machineries, Latest Technology, Skilled

Workmanship, Substantial Marketing and Proper Discipline. We are ready and able to give you

100% quality, best price and service. We believe it is possible to us to enter into the marathon of

global market.

Our previous practice is the best quality of products and on time delivery. We are always

committed to the buyers.

Our Products Designer Sweater, knitted Sweater, Pullover, Cardigan, Poncho, Jumper, Jersey, Muffler, Cap and

Hand Gloves for Women, Girls, Men, Boys and Children and many more. We also produce all

kinds of Sweater item.

Please send us your current inquiry for sampling & costing.

Your kind co-operation would be highly appreciated.

Thanks & Best Regards

Muhammad Rahat Woolen & Wool Ltd

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Feed –back from buyer in response to first email

Dear X,

I am pleased about your company, so I want to make a business with you. So you should send

some original sample include with FOB price.

Best regards,

Y

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5.1.9 Some Important Issue for a merchandiser as well as factory before starting

work with a new buyer:

The buyer name & history.

Final destination or place of delivers the goods.

Buying house name (if any).

Payment terms (L/C or TT or Contact).

If L/C then, the Payment Condition at sight or deferred.

If deferred then, 60 days or 90 days or any other.

Price will be in FOB or CIF?

Is the price will be including buying commission or w/o commission?

Who will inspect the goods?

If third party then who will be pay the inspection charge?

Original art work with styling details or Scan copy must be needed.

Actual & latest size specs with all the sizes which qty in purchase order / order sheet.

Fabrications details (Composition, Type, Gsm, Peach/sweated, Enzyme/silicon or any

other additional requirement).

Additional fabric details (Appliqué etc, if any).

Wash garments or w/o wash (if then washing details).

Print details including dimension & placement. Such as pigment/rubber/flock/foil etc (if

any).

Embroidery details (Normal stitch, appliqué, Badge etc, if any).

Test requirement details (Azo or any others, if any).

Order qty, if possible color wise (Approximately).

Maximum body color (Approximately).

Size wise qty ratio (%) = S/? %, M/? %, L/ ? % etc.

Stripe repetition details with color (for yarn dyed).

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Viscose percentage for Grey mélange & Polyester percentage for cvc or pc

Probable delivery date.

5.1.10 The Confirming Order after Merchandiser Do Some Work

Confirming price is meant to confirm the order. And this is the third stage on which a merchandiser

works. Firstly, he is to do the followings:

Time and action planning: Before starting the bulk production preparing time and action calendar is the most

important work. How they set up their line. for maximum production and which method

they will use for maintaining the lead time.

Prepare Gantt chart:

Gantt chart is the consequence of time and action planning. To maintain the time and action

planning preparing the Gantt chart is very necessary for a merchandiser.

Receiving color standard:

Matching color standard in accordance with the buyer’s requirement. And for this reasons

receiving color standard is an important task

Submission of lab dip:

For fixing color standard lab dip plays a vital role in this case. So for lab dip test submission

is much necessary.

Development of printing and embroidery: If there is requirement of printing and embroidery the development of printing and

embroidery should be going on along with the bulk production.

Booking of yarn fabrics, yarn and accessories:

Before going to the bulk production booking of yarn fabrics, and accessories are a pre-

requisite for a merchandiser to be performed.

Receiving of master LC: Arranging all things above by this time master LC will be reached to the bank and receiving

the master LC from the commercial manager is one of the responsibilities of a

merchandiser.

Opening of Back to Back LC:

Being received master LC opening back to back LC is more necessary. Otherwise, bulk

production may be hampered for not storing the goods on by the suppliers.

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Now, being a merchandiser he/she have to calculate cost, pricing and consumption. Without

calculation he/she cannot make a profit for the company. For sweater calculation he/she must have

to knowledge about style, design, season, term etc. those are given below: -

5.1.11 Knitwear Style and Design Analysis

Body Shape: Fitted waist

Collar: Tuttle

Sleeve: CAP

Shoulder: Saddle

Pocket: Fake lip.

Style

Something own/Individual properties by which we can differentiate from others

Fashion

Something common related to time, attitude, culture etc.

Design

Is a creative endeavor to solve the problem

Objective

Evaluate merchandise classification.

Calculate competitive costing and pricing.

Plan for pattern/fashioning calculation.

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Body Shape

Shoulder

Sleeve

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Pocket

Collar

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5.1.12 Calculate the yarn consumption and coasting/pricing techniques for the

fully fashioned knitwear.

What is consumption?

How many yarn are required to produced one dzn sweater?

What are the basic requirements?

Knowledge about gauges—4G, 5G, 7G etc.

Knowledge about material/yarn—100% acrylic

Weight of the garments—15lbs/dzn

What is design chart?

Types (method) & design chart?

Basic requirements to calculate the design chart

Size specification (measurement)

Tension (WPI & CPI) or knowledge about gages

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Weight of the Garment (given by the buyer)

Wastage

Wastage Mainly 6%

Good strength—Except chenille

Yarn

Poor Strength

Chenille—mostly used

100% Angora Not used in

100% Cashmere Bangladesh

What are the objectives of costing?

Determining the competitive and correct pricing

.

What are the basic requirements?

Understanding styling and designing.

Knowledge about different gauge.

Mode of business term (FOB, CFR, CIF, etc).

Mode of Payments (L/C type and payments term).

Nature of business (Factory or buying house).

Condition

Considering a compliance Factory (FOB).

Not any (CM/CMT) base factory.

Wastage

Gauge

Normal Gauge (3,5,7G)

Fine Gauge (10, 12G

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Pricing---Cost + Profit

Selling price

Material cost Fixed /Overhead Cost

+

Labour Wages

Season based one gauge.

Types and gauge Peak Season off peak season

3, 5, 7 (Heavy sweater) (March- August) (Sept- February)

Coarge gauge

Production and shipment

Reverse

10, 12 (Light weight (September-Feb) (March- August)

Sweater) Fine Gauge

Standard CM ranges (Compliance factory) CM based on gauge and season.

Types of Gauge Off peak Peak

C

M

Direct

Cost Indirect Cost

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3G $20/dzn $22/dzn

5G $21/dzn $23/dzn

7G $22/dzn $24/dzn

10/12G $24/dzn $26/dzn

Additional Charges:

Styling and designing charges

1. For raglan and saddle = $0.5/dzn

2. Drop and set-in = $0.25/dzn

3. For straight shoulder = No additional charges because no increase and decrease.

Designing Charges

1. Cables (Normal)------$0.25/line/dzn

2. Cables (Fancy)--------$0.50/line/dzn

3. Cables (Butterfly)----$1.50/line/dzn

Diamond

1. Normal Diamond-------- $1.00/line/dzn

2. Fancy Diamond---------- $1.50line/dzn

Calculate the costing/pricing of a men’s sweater with crewneck, raglan shoulder, long

sleeve, allover 6 line normal cables, and 4 lines normal diamond in 5G 100% acrylic yarn.

Shipment: 10th September.

Weight: 15 lbs/dzn

FOB Factory merchandising say yarn price $1.50/lbs.

Solution:

15+6% =15.90 lbs/dzn $1.50 = $23.85

CM = $21.00

Styling = $0.50

Designing = $5.50

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Trims/Accessories = $4.00

Commercial+Logisti+Mise = $4.00

FOB factory = $58.85/dzn

5.1.13 Merchandising Procedure to Execute an Order.

If all Merchandiser used to follow the below Work-Flow chart, then it would be easier for them

to keep control over his/her order from 1st day to the shipment of his/her orders.

Need to Receive Product Package to do Preliminary Costing.

Sampling to Confirm Order.

Price Confirmation.

Oder Confirmation.

Purchase Order (PO) Received, Analysis and Distribution to Respective Departments.

Need to Receive Color Standard.

Issue Pro-Forma Invoice to Get Export L/C and Export L/C Check Properly & Hand

Over to Commercial Department to Proceed for Execution Prepare CPS or TNA.

5.1.14 Merchandiser Should Know Different Incoterms in International Business

Incoterms of International Business

IN – International

Co – Commercial

Terms – Terminology

INCOTERMS is very important those who doing business in internationally. Incoterms were first

developed by ICC (International Chamber of Commerce) in Paris France. Incoterms was

first developed in 1939. It defines the trade contract, responsibilities and liabilities between buyer

and seller. It is invaluable and cost saving tool. The importer and exporter need not go under

lengthy negotiation about a condition of each transaction after that revised version published in

2000 and 2002.

Terms of International Trade.

1. FOB – Free on Board

2. CFR – Cost and Freight

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3. C&F – Clearing and Forwarding

4. CIF – Cost Insurance and Freight

5. CM – Cost of Manufacturing

6. CMT – Cost of Manufacturing and Trim

7. FCL – Full Container Load.

8. LCL – Less Container Load.

9. DAT – Delivery and Terminal.

10. DAP – Delivery and Port.

11. CFS – Container Freight Station.

12. FOA – Free on Air

13. DDU – Delivery Duty Unpaid.

14. POD – Port of Discharge.

15. POD – Proof of Delivery.

16. POL – Port of Landing.

17. POL – Port of Loading.

18. ETA – Estimate Time of Arrival.

19. ETD – Estimate Time of Departure.

20. GSP – Generalized System of Preferences.

21. MAWB – Master Air Way Bill.

22. HAWB – House Air Way Bill.

23. FFU – Forty Fit Equivalent

24. TFU – Twenty Fit Equivalent

25. PC – Pont Cash.

26. CO – Country of Origin

27. GOH – Garments on Hanger.

28. FPC – Flat Pack Container.

29. CPT – Carriage Paid to.

30. CY – Container Yard.

31. CBM – Cubic Metter.

32. NVOCC – Non Vassal Operating Common Carrier.

33. DDP – Delivery Duty Paid.

5.1.15 Garments Accessories

A garment is made not only from the apparel fabric but also various accessory items. Fabric is the

basic material in garment manufacturing. Except fabric of garment, the other materials are known

as garment accessories. These have to be chosen in such a way that they complement the outer

fabric both aesthetically, in terms of decoration, and practically, in terms of ensuring that the

garment performs as expected in its intended end use. Various kinks of accessories are used on

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garments, some are part of the garments such as buttons, zippers, interlining etc. while others are

used for decorating and enhancing the product appearance such as sequins, embroidery etc.

Types of Garment Accessories: Various kinks of accessories are used on garments, some are part of the garments such as

buttons, zippers, interlining etc. while others are used for decorating and enhancing the product

appearance such as sequins, embroidery etc.

Normally garment accessories can be classified in three ways:

1. Garment accessories/Basic accessories

2. Decorative accessories

3. Finishing accessories

Garment accessories/Basic accessories:

1. Thread

2. Zipper

3. Interlining

4. Button for example: Snap button, Plastic button, Metal button.

Fig: Garments Accessories

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5. Label: Main label, Size Label, Wash care label

6. Motif: Leather, Plastic, batchMetal

7. Pocketing fabric

8. Lining

9. Velcro

10. Elastic

11. Cord

12. Ribbon

13. Toggles

14. Rivet

15. Collar bone.

A short terms of basic accessories are given below:

Button:

A button is a small disc, typically round, object usually attached to an article of clothing in order

to secure an opening, or for ornamentation.

Zipper:

A zipper or (zip fastener) is a popular device for temporarily joining two edges of fabric. It is

used in clothing (e.g. jackets and jeans), luggage and other bags, sporting goods, camping gear

(e.g., tents and sleeping bags), and other daily use items.

Lining:

Lining is one kind of trimmings which is used underside of garments and use in next to skin.

Interlining:

Interlining is a layer of flannel fabric sewn in between the face fabric and the standard lining.

Interlining provides insulation and also adds a luxurious weight and softness, improves the drape

of the fabric, and protects fragile fabrics. It is a popular choice with silk draperies.

Garment Pattern:

The individual par of a garment which is shaped by hard paper is called pattern.

Working Pattern:

The patterns set which is used for sample making are called Working Pattern.

Marker:

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Marker is a large thin paper which contains shape of required pattern pieces or a particular style

of garments.

Fabric Spreading:

Spreading means smooth lying out of fabrics as per marker length and width.

Fabric Cutting:

Cutting is the process by which we can cut fabrics as per marker dimension with the help of

knife.

Bespoke Garments:

Bespoke Garments are made on the basis of individual clients and according to the individual’s

size and requirement.

Ready to Wear Garments:

Ready to wear garments is made on the basis of target common groups, according to size charts,

derived from statistical analysis.

Decorative Accessories:

1. Elastic tape

2. Buttonhole tape

3. Piping

4. Moiré ribbon

5. Seaming tape

6. Welted tape

7. Ribbed tape

8. Velvet ribbon

9. Bias binding

10. Stamped tape

11. Taffeta ribbon

12. Galloon

13. Fringes

14. Cords

15. Tassels

16. Rosettes

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17. Soutache

Short terms of decorative accessories are:

Trimmings: Those accessories which are used in sewing section are called trimmings. General

name for a patterned, woven or knitted ribbon in cotton, silk, wool, or man-made fiber.

Trimmings

Scalloping, Rick-rack: Narrow bowed, zigzag, or scalloped ribbon, plain or multi-colored in

cotton or man-made fibers for edge trimming of traditional costumes and children's wear.

Scalloping

Elastic tape: It is an elastic cotton strip. Highly elastic, flat, braided band containing rubber or

elastomeric fibers.

Elastic tape

Buttonhole tape: Broad elastic tape with buttonholes located in the center.

Buttonhole tape

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Piping: Cotton or linen plain woven ribbon about 1 cm wide, used as a tailoring aid for edges,

reveres, and collars.

Moiré ribbon: Cotton, silk or man-made fiber ribbon with a moiré pattern for hat bands and

bows.

Seaming tape: Cotton or viscose twill woven tape for stabilizing seams.

Welted tape: Cotton or viscose tape with a narrow welt at the edge.

Welted tape

Ribbed tape: Cotton, silk, or viscose tape with pronounced ribs for decoration or for

waistbands.

Velvet ribbon: Cotton, silk or viscose narrow-woven velvet; sensitive to handling.

Bias binding: Tape cut on the bias (diagonally) in various widths and materials, plain or

patterned, either flat or folded for use as binding.

Stamped tape: Interlining tape with pre-stamped marks to show sewing width and seam

allowance. Aids more efficient working.

Taffeta ribbon: Filament yarn ribbon, plain or check patterned, for ribbon bows.

Galloon: A particularly supple, plain or patterned braided ribbon for piping or binding in

outerwear.

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Galloon

Fringes: A narrow edging of projecting yarns which are not woven into the fabric, in viscose,

wool, or silk.

Cords: Circular braided materials of various thickness in viscose, cotton or synthetics. Used as

decoration for clothing, in household textiles, and in sporting goods.

Tassels: Expensive, hand-made articles in silk or viscose. A combination of fringes, cords, and

braids.

Rosettes: Decorative items used either alone or in combination with ornamental textiles.

Soutache: A mouldable flat braid with two ribs in silk or viscose used for formal clothes.

Pompons: Bunches of wool, silk or synthetics used as trimmings, hanging alone or in groups.

Finishing Accessories:

There are some finishing accessories:

1. Hang tag

2. Price tag

3. Plastic/ poly bag

4. Tissue paper

5. Carton

6. Scotch tape

7. PP belt

8. Tag pin

9. Plastic clip

10. Stiker

11. Butterfly

12. Collar insert

13. Back board

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14. Necks insert

Chapter 6 Commercial Department

6.1 L/C

6.1.1 Origin of the Term (L/C) Meaning:

The name Latter of Credit derives from the French word “accreditation”, a power to do something

which derives from the Latin “accreditivus” meaning trust.

A letter of credit is a conditional undertaking of payment.

A letter of credit is a document issued by a bank on behalf of an applicant (Buyer)

undertaking to make payment to a beneficiary (Seller) up to a stated amount of money

within a prescribed time limit and against some stipulated documents.

Two banks are involved in a letter of credit operation. Issuing banks is the bank of the

buyer and issues the credit and advising banks at the seller end.

SWIFT – Society for World Wide Interbank Financial Telecommunication.

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6.1.2 Major Types of Letter of Credit

Revocable L/C

Irrevocable L/C

Irrevocable and Confirmed L/C

6.1.3 Special Clauses

Transferable L/C.

Deferred/usance L/C.

At sight L/C

Red clause L/C.

Back to Back L/C.

Revolving L/C.

6.1.2.1 Revocable L/C

This types of L/C can be amended/cancelled by the applicant only without any prior notice to the

beneficiary. Here more risk is involved for the seller and at the same time buyer has more

flexibility.

6.1.2.2 Irrevocable L/C

This types of L/C can be amended/cancelled only with the agreement of all parties (Both buyer

and seller) concerned.

6.1.2.3 Irrevocable and Confirmed L/C

An L/C is said to be confirmed when another bank adds its additional confirmation (or guarantee)

to honour a complying presentation at the request or authorization of the issuing bank. It’s a

guaranteed L/C. Exporters has no risk.

6.1.3.1 Transferable L/C

A transferable credit is the one under which the exporter has the right to make the credit available

to one or more subsequent beneficiaries. Credits are made transferable when the original

beneficiary is a middleman and does not supply the merchandise himself and arrange them to be

sent to the buyer.

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6.1.3.2 Deferred /usance L/C

It is kind of credit that won’t be paid and assign immediately after checking the valid documents

but paying and assigning it requires and indicated duration which is accepted by both of the buyer

and seller.

6.1.3.3 At Sight L/C

It is a kind of credit that the announcer bank/issuing bank after observing the carriage documents

from the seller and checking all the documents immediately pays the required money

Money can be drawn from the beneficiary bank.

6.1.3.4 Red Clause L/C (Special Types)

In this kind of credit, the seller before sending the products can take the pre-paid or partial money

from the bank. The terms and condition are written by red ink.

6.1.3.5 Back to Back L/C

Back to Back L/C is that types of L/C which is backed by export L/C or master L/C.

6.1.3.6 Revolving L/C

When a master L/C can be used several times. Here quantity & amount will be revised only. Partial

shipment can be allowed.

6.1.4 Benefit of L/C

T.T – Telegraph Transfer

6.1.5 Document Required for Opening a L/C

Pro forma invoice

Trade Licence (up to date)

Import Registration Certificate (IRC) (up to date)

Buyer seller

1. Goods guaranty 1. Payment guaranty

2. No cash required 2. No cash required

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Taxpayer Identification Number

VAT Registration Certificate (Up to date)

Membership certificate of

Chamber membership certificate etc.

6.1.6 Check list of L/C

1. Beneficiary

2. Amount

3. Validity

4. Sellers bank

5. Type of payment availability

6. Desired documents

7. Notify address

8. Description of goods

9. Conformation order

6.1.7 L/C (Letter of Credit) Operation Chart.

Exporter Importer 1

3

7

15

5 8 9 6

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Exporter Importer

Explain of the chart

1. Exporter Importer: Negotiation.

2. Importer Importer Bank: Import license, L/C

3. Exporter: Commodity

4. Importer Bank Exporter Bank: L/C

5. Exporter Bank Exporter: L/C

6. Exporter Trade department, inspection, custom, insurance. Shipper: License,

Documents.

7. Exporter: Shopping

8. Exporter Exporter Bank: Documents

9. Exporter Bank Exporter: Payment

10. Exporter Bank Importer Bank: Documents

11. Importer Bank Exporter Bank: Payment

12. Importer Bank Importer: Notification

13. Importer Importer Bank: Payment

2 14

13

12

Trade

Department.

Inspection.

Customs.

Insurances.

Transportation.

11

10

4

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14. Importer Bank Importer: Documents

15. Importer Customs: Claiming.

6.1.8 Merchandise Presentation

Stage of packaging

5. Primary package individual garment

6. Secondary package

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7. Final Package

8.

6.1.9 Types of Assortment

1. Solid color sloid size

2. Solid color assorted size

3. Assorted color assorted size

4. Solid size assorted size

Chapter 7

7.1 Recommendation

“Woolen & Wool” is one of the fastest growing 100% export oriented sweater factory in

Bangladesh. We produce the best quality products and keep a long-term business relation with our

customers. “Wool & Wool” was incorporated in the year of 2003 with an overview of establishing

a state of art Ready –made sweater factory

Woolen & Wool are quite able to ensure brilliancy in their performance but still I think they can

improve their performance in following area.

They should need to avoid Bureaucracy in Decision Making for ensure faster service.

Main Mark

B.N.

P.O.

Sty.

Co.

c/r bank.

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Most of buyers of Woolen & Wool are only China, Japan and asia base. So they should

need to focus others develop countries as well like USA, UK, Australia UROPE Country

etc. to ensure more profitability.

Anontex should focus more on employees training.

They Should Improve Their HR Department.

The company needs to develop their survey System so that they can have frequent updates

about the markets.

Late in product delivery process is a concerning factor for Woolen & Wool. To solve this

problem Production unit should need be increase. So that the lead time can be reduced.

The company needs to adopt the modern style and trends. And this canpossible only if they

can enrich their marketing management sector.

Their Fire safety system is not good should improve that.

The use of modern technology should be given more emphasize. If they use more

infrastructures andmaintain them properly they can reduce the consumption time and cost

also.

7.2 Conclusion

As an employee merchandiser’s job is critical and risky. Because buyer’s satisfaction depends on

merchandiser’s working efficiency. If garments deliver the products according to the buyer’s

demand in due time, liable price and their recommended style then the buyers will come again,

because they are satisfied with the order. So Merchandiser is the 1st responsible person for this

satisfaction of buyers.

The Woolen & Wool has been taken all kinds of satisfactory work for buyers in all dealings. As

a result, their number of buyers is increasing in every year. From establishment to till today they

are successful and this trend is increasing. Mainly their buyers are from USA, UK, France, Canada,

Germany, Italy and Nederland’s, japan, China. So Woolen & Wool satisfied their customers or

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buyers by the help of their merchandiser and merchandising work for long run profit. Woolen &

Wool main goal is profit maximization in long run. Which they ensued in the past and will ensure

in future too if their effective merchandising working trends continue. Almost all things are good

in Woolen & Wool but still I have found few shortcomings during the period of doing internship

report of mine. I have tried to give some suggestion for improvement for this. I hope if they focus

on the suggestions and try to improve those than they not only improve their organization but also

can contribute the overall improvement of RMG sector.

Finally, I want to say that the doing an internship report on Woolen & Wool has been very

efficient for me. I have learned a lot of things from the vastly experienced executives of Woolen

& Wool which I will implement in my future corporate life.