international management 1 objectives of session 2 discussion topics chapter 1 chapter 2 next weeks...
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International Management 1
Objectives of Session 2Discussion Topics• Chapter 1• Chapter 2Next weeks assignments
• Read Chapter 3, Ethics and social responsibility , • Discussion Review Questions, #1 -5
International Management 2
Chapter One
Hodgetts and Luthans
Globalization and International Linkage
International Management 3
Chapter Objectives
• REVIEW current trends in international investment and trade
• EXAMINE the present economic status in the major regions of the global community
• ANALYZE some of the major developments and issues in various regions of the world
International Management 4
IntroductionInternational Management
The process of applying management concepts and techniques in a multinational environment
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Multinational Corporation (MNC)
– Operates in more than one country– Sells its products in international markets– Managers and owners are of different
nationalities• Must learn to work effectively with people from different
countries and different cultures.
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Introduction• Small and medium-sized businesses are being
affected by the trend toward internationalization
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Market ValueBillions of U.S. Dollars
SalesBillions of U.S. Dollars
Top Ten Global MNCs
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
1. General Electric
$328.112. Microsoft
284.433. ExxonMobil
283.614. Pfizer
269.665. Wal-Mart Stores
241.196. Citigroup
239.437. BP
193.058. Aig
191.189. Intel
184.6610.Royal Dutch’ Shell
174.83
The Top 10 global MNCs Ranked by Market Value, Sales, Profits, and Share-Price Gain, 2003
1. Wal-Mart Stores
258.682. BP
232.573. ExxonMobil
222.884. Royal Dutch/Shell
201.935. General Motors
183.246. DaimlerChrysler
166.617. Ford Motor
164.208. Toyotal Motor
156.489. Mitsubishi
137.3210.General Electric
134.19
International Management 8
Top Ten Global MNCs
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
ProfitsBillions of U.S. Dollars
1. ExxonMobil
20.962. Citigroup
17.853. General Electric
15.004. HSBC Holdings
11.655. Royal Dutch/Shell
11.416. Bodafone Group
11.367. Bank of America
10.818. Toyota Motor
10.519. Microsoft
9.9910.BP
9.54
The Top 10 global MNCs Ranked by Market Value, Sales, Profits, and Share-Price Gain, 2003
Share-Price Gain
1. Mizuho Financial636%
2. Research in Motion550
3. UFJ Holdings420
4. SK383
5. Rakuten381
6. Sumitomo Mitsui Fin.331
7. Elan311
8. Bharti Tele-Ventures276
9. Yahoo! Japan241
10.Mitsui Trust Hldgs.229
Data: Morgan Stanley Capital International Standard & Poor’s Compustat
Source: http://images.businessweek.com/mz/0o4/30/0430_62intbg1_a.gif
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Globalization
Process of integration among countries around the world◦ Social◦ Political◦ Economic◦ Cultural◦ Technological
Benefits of growing global trade and investment◦ Wealth◦ Jobs◦ Technology◦ Lower prices
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Globalization
• Criticisms of globalization– Offshoring of business services jobs to lower-wage
countries– Growing trade deficits– Slow wage growth– Environmental and social impacts
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Increasing Internationalization
• Regional Developments– North American Free Trade Agreement (NAFTA)
• Free trade agreement between the U.S., Canada, and Mexico which essentially removed all barriers to trade
• May expand to include Latin American countries– European Union (EU)
• Consists of countries• Most trade barriers have been removed• Euro is the common currency
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Increasing Internationalization
• Pacific Rim – Japan and China are the dominant economies– Association of Southeast Asian Nations
(ASEAN)• BRIC Economies
– Brazil, Russia, India & China• WTO – World Trade Organization• IMF
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Increasing Internationalization (cont.)• International Investment and Trade
– Foreign direct investment is the amount invested in another country
– International trade has increased substantially over the last two decades
– MNCs buy domestic companies rather than trying to export products to that country
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Top 10 trading Partners of the U.S.: 1999 Importing U.S. Exporting U.S.Rank Country Exports* Rank Country Imports* 1 Canada 166,600 1 Canada 198,711.1 2 Mexico 86,908.9 2 Japan
130,863.9 3 Japan 57,465. 3 Mexico 109,720.5 4 U.K. 38,407.1 4 China
81,788.2 5 Germany 26,800.2 5 Germany 55,228.4 6 South Korea 22,958.4 6 U.K.
39,237.2 7 Netherlands 19,436.6 7 Taiwan 35,204.4 8 Taiwan 19,131.4 8 South Korea
31,178.6 9 France 18,877.4 9 France
26,708.6 10 Singapore 16,247.3 10 Italy
22,356.5
* in millions of dollars
International Management 15
Foreign Direct Investment inForeign Direct Investment inthe United Statesthe United States
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
2002
All Countries 1,340,0111,268,001
Canada 96,437105,255
Europe 982,062 1,000,532
(select countries)United Kingdom 218,175
230,374Germany 139,620
148,774France 141,400
143,341South and Central America 19,198
20,636(select countries)
Mexico 7,483 6,680
Brazil 997663
(in millions of dollars)
2003
International Management 16
Foreign Direct Investment inForeign Direct Investment inthe United Statesthe United States
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
2002
Other Western Hemisphere 50,167 48,921
(select countries)Bermuda 8,088
5,914Netherland Antilles 4,014
4,048UK islands, Caribbean 28,260
28,949Africa 2,298
2,187Middle East 7,456
7,931(select countries)
Israel 3,699 3,834
Kuwait 9861,155
(in millions of dollars)
2003
International Management 17
Foreign Direct Investment inForeign Direct Investment inthe United Statesthe United States
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
2002
Asia and Pacific 183,392 192,539
(select countries)Japan 150,499
159,258Australia 23,136
24,652Taiwan 2,569
2,708Singapore 650
162Hong Kong 1,879
1,981
(in millions of dollars)
2003
Adapted from: Table 1-2: Foreign Direct Investment in the United States, 2002-2004 (in millions of dollars)
International Management 18
Foreign Direct Investment byForeign Direct Investment bythe United States Abroadthe United States Abroad
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
2002
All countries 1,601,414 1,788,911
Canada 170,169 192,409
Europe 848,599 963,087
(select countries)United Kingdom 239,219
272,640Germany 67,404
80,163France 42,999
47,914South and Central America 131,973
141,449(select countries)
Mexico 55,724 61,526
Brazil 27,615 29,915
(in millions of dollars)
2003
International Management 19
Foreign Direct Investment inForeign Direct Investment inthe United Statesthe United States
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
2002
Other Western Hemisphere 152,597 162,574
(select countries)Bermuda 80,048
84,609UK islands, Caribbean 49,806
54,507Africa 16,290
18,960Middle East 14,671
16,942(select countries)
Israel 5,632 6,208
Saudi Arabia 3,823 4,217
(in millions of dollars)
2003
International Management 20
Foreign Direct Investment inForeign Direct Investment inthe United Statesthe United States
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
2002
Asia and Pacific 267,125 292,490(selected countries)Japan 65,939
73,435Australia 34,409
40,985Taiwan 7,608
10,961Singapore 52,449
57,589Hong Kong 41,571
44,323China 10,499
11,877
(in millions of dollars)
2003
Adapted from: Table 1-3: Foreign Direct Investment by the United States Abroad, 2002-2004 (in millions of dollars)
International Management 21
Top 10 Trading Partners of Top 10 Trading Partners of the United States, 2003the United States, 2003
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Importing U.S. Exporting U. S. Rank Country Exports Rank Country Imports
1 Canada
169,9242 Mexico
97,4123 Japan
52,0044 United Kingdom
33,8285 Germany
28,8326 China
28,3687 South Korea
24,0738 Netherlands
20,6959 Taiwan
17,44810 France
17,053
(in millions of dollars)
1 Canada
221,5952 China
152,4363 Mexico
138,0604 Japan
118,0375 Germany
68,1136 United Kingdom
42,7957 South Korea
37,2298 Taiwan
31,5999 France
29,21910 Ireland
26,747
Adapted from: Table 1-4: Top 10 Trading partners of the United States, 2003 (in millions of dollars).
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Economic Status and Issues of the Major Regions
North America◦ NAFTA has resulted in:
Elimination of tariffs as well as import and export quotas
Opening of government procurement markets to companies in partner countries
Increased opportunity to make investments in partner countries
Increased ease of travel between partner countries Removal of restrictions select goods
International Management 23
Economic Status and Issues of the Major Regions
North America◦United States
U.S. MNCs have holdings throughout the world Foreign MNCs find U.S. to be a lucrative market Weaken US Dollar compared to foreign
currencies Increasing National Debt
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Economic Status and Issues of the Major Regions (cont.)
• North America (cont.)
– Canada• U.S.’s largest trading partner• Legal and business environments similar to
those of the U.S.• Target of increased international investment
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Economic Status and Issues of the Major Regions (cont.)
• North America (cont.)– Mexico
• Economic fortunes have varied in the recent past• Maquiladora industry
– Arrangement created by the government that permits the flow of materials and products in and out of Mexico with only the value added being taxed
– Mexican firms expanding worldwide operations
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Economic Status and Issues of the Major Regions (cont.)
• Europe– Privatization of traditionally nationalized
industries– EU
• intended eliminate all trade barriers among member countries
• To gain a foothold in the EU, foreign MNCs have:– created acquisitions and alliances– begun co-operative research and development programs
• Future challenge is the absorption of formerly communist Eastern neighbors
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Economic Status and Issues of the Major Regions (cont.)
• Europe (cont.) - Central and Eastern Europe• Collapse of the Soviet Union in 1991
–Glasnost (openness)–Perestroika (economic and political
restructuring)• Russia
– Undergone economic reform– Many attempts to stimulate the economy– Greater privatization required– Criminal activity increasing
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Economic Status and Issues of the Major Regions (cont.)
• Europe (cont.) - Central and Eastern Europe– Czech Republic, Hungary, and Poland
• Former communist countries that have become most visible in international arena
• Some former communist countries are struggling
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Economic Status and Issues of the Major Regions (cont.)
• Asia - Japan– Phenomenal economic success in 1970s and
1980s– Ministry of International Trade and Industry
(MITI)– Keiretsus
• Vertically integrated industries• Holdings provide assistance needed in providing
goods and services to end users
– Decade long recession in 1990s• Bank loans backed by real estate or projected
revenues• By 2000, most major banks had billions of dollars in
uncollectible loans• International competition has increased
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Economic Status and Issues of the Major Regions (cont.)
• Asia - China– Annual real economic growth of 10
percent during the 1980s and early 1990s
– More recent growth of 8 percent– Healthy and growing economy– GDP growth of 91 percent in 2003– Attractive to foreign investors despite
major political risk– Product pirating is major problem– Complicated and high-risk venture
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Economic Status and Issues of the Major Regions (cont.)
• Asia - The Four Tigers– South Korea
• Chaebols (large family-held Korean conglomerates)
• Affected by declining economies of South east Asia in 1990s)
– Hong Kong• Now part of People’s Republic of China• Uncertainty about role the Chinese
government intends to play in local governance
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Economic Status and Issues of the Major Regions (cont.)
• Asia (cont.)– The Four Tigers (cont)– Singapore
• Least hurt by economic downturn of 1990s
– Taiwan• Progression from labor-intensive
economy to one dominated by technologically sophisticated industries (banking, electricity generation, petroleum refining and computers)
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Economic Systems of the world
• Market Economy – Private enterprise reserve the right to own
property and decide on what and how much to produce.
– Contains the least restriction in the allocation of resources
– A general balance between supply and demand– Competition is encouraged– Government may limit monopolies, or unfair
practices.
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Economic Systems of the world• Command Economy
– Compared to Monopoly where the government has explicit control over the price and supply.
– The control is based on theoretical need of the population and might be distorted
– Businesses are owned by the state to ensure investment in the best interests of the society.
– Government subsidies provide security to organizations.
– Common in communists countries–What are some of the issues with
this system?
International Management 35
Economic Systems of the world
• Mixed Economy – Combination of market and command economy.– Some sectors are private while others are
controlled and owned by the government.– Allow for competition while enable to provide
assistance to individuals or companies– Nationalization of major resources.
–What are some of the issues with this system?
International Management 36
The World’s Most Competitive Nations, The World’s Most Competitive Nations, 2003 Ranking2003 Ranking
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
United States 1Australia 2Canada 3Malaysia 4Germany 5Taiwan 6United Kingdom 7France 8Spain 9Thailand 10
Country Rank
Source: World Competitive Scoreboard, 2004.
Adapted from Table 1-6: The World’s Most Competitive nations, 2003 Ranking
International Management 37
Economic Performance
• The Baby Tigers– Thailand, Malaysia, Indonesia
• Large population base• Inexpensive labor• Considerable natural resources• Attractive to outside investors
– ‘Baby Tigers’ lack the economic prowess of the Four Tigers
Southeast Asia
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Characteristics of Less Developed Countries
LessDevelopedCountries
LowGDP
Highinternational
debt
Slow (ornegative) GDP
growth percapita
Largepopulation
Highunemployment
Inexpensiveunskilled orsemi-skilled
labor
International Management 39
Economic Performance
• India– Low per capita GDP– Recent trend of locating software and
high value-added services to this country– Attractive to U.S. and British investors
(well educated, English speaking, technologically sophisticated workers)
Developing and Emerging Countries
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Economic Performance
• Middle East and Central Asia– Large oil reserves– Highly unstable geopolitical and religious
forces– Plagued by continuing economic
problems
Developing and Emerging Countries
International Management 41
Economic Performance
• Africa– Considerable natural resources– African nations remain very poor and undeveloped– International trade is not a major source of income– Populace divided into 3,000 tribes that speak 1,000
languages and dialects– Major political instability– Poverty, starvation, illiteracy, corruption, overcrowding
among many social problems negatively affecting economic sector
Developing and Emerging Countries
International Management 42
Chapter 1 Question Review
• Question #1 How has globalization affected different world
regions? What are some of the benefits and costs of globalization for different sectors of society (Companies, workers, communities)?
International Management 43
Chapter 1 Question Review
• Question #5 Many MNCs have secured a foothold in Asia,
and many more are looking to develop business relations there. why does this region of the world hold such interest for international management? Identify and describe some reasons for such interest.
International Management 44
Chapter 1 Question Review
• Question #6 Why would MNCs be interested in South
America, India, the Middle East and Central Asia, Africa, the LDCs of the world? Would MNCs be better off focusing their efforts on more industrialized regions? Explain.
International Management 45
Chapter Two
Hodgetts, Luthans and Doh
The Political, Legal, andTechnological Environment
International Management 46
Chapter ObjectivesEXAMINE some of the major changes that are
currently taking place in the political environments of China, Europe, Russia, and Central and Eastern Europe
PRESENT an overview of the legal and regulatory environments in which MNCs operate worldwide
REVIEW key technological developments and their impact on MNCs now and in the future
International Management 47
Political EnvironmentComponents include:◦Government policies that affect MNCs◦Stability of the government of the host
country
International Management 48
Political EnvironmentChina
◦ Has a complex political environment Convert state enterprises into shareholder-owned corporations Expanding capital markets by authorizing new stock listings Allowing government bodies to sell off state enterprises Providing social services reducing tariffs
◦ MNCs face major business obstacles China Government regulations Lack of qualified employees Active involvement of government in business affairs
International Management 49
Political Environment
• Change in government policies– MNCs must adjust their strategies and
practices to accommodate the new perspectives and actual requirements
• Less stable governments– Greater risk
• Significant differences among political systems across countries and regions
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Political Environment
• Emerging economic power• Government’s desire to balance
– National, immediate needs– Challenge of a free market economy and globalization
• Government attempting to open up the economy
1. Speed up conversion of state enterprises into corporations2. Expand capital markets by authorizing new stock listings3. Sell off most of the 305,000 state enterprises (or let go bankrupt)4. Worker retraining, low-cost housing and other programs5. Reduce tariffs to 10 percent
China
International Management 51
Political Environment (cont.)• Europe
– Privatization and economic liberalization reinforce EU-wide political and economic integration
– Political power is variable and complex– Strong opposition to U.S.-led intervention in Iraq
sometimes spill over into business relationships and dealings
– Europe is a large interwoven region economically, but contains vast cultural differences
International Management 52
Political Environment (cont)• Russia
– Bleak economic outlook– Government must keep the economy on an
even keel while attracting more foreign investment
– Corruption interferes with attraction of more foreign investment
• Central and Eastern Europe– Political situation is in a state of change
International Management 53
Tariffs
Key Elements of Russia’s WTO Accession Deal with the EU
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Russia will not exceed an average’ tariff level of 7.6% for industrial goods, 11% for fishery products, and 13 % for agricultural goods.
Tariff rate quotas for fresh and frozen meat and poultry will be around 600 million ($720 million) per year.
EnergyRussian gas prices to domestic industrial users will gradually be increased.
Russia’s state gas corporation, Gazprom, will retain its export monopoly. Export duties on gas will be capped at 30%.
Airlines
Russia will revamp the charges currently applied to EU airlines flying over Siberia to make them cost-based and nondiscriminatory.
International Management 54
Banking
Key Elements of Russia’s WTO Accession Deal with the EU
McGraw-Hill/Irwin © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
Russia will maintain a ban on foreign banks opening branches.
Under existing rules, foreign banks are allowed to open only wholly or partly owned subsidiaries.
Services
Russia has committed to cross-border provision and commercial establishment of certain services.
Sectors include telecoms, transport, financial services, postal, construction, distribution, environmental, news agency, and tourism.
Adapted from: Table 2-1: Key Elements of Russia’s WTO Accession Deal with the EU
International Management 55
Political Environment
• Many of these countries have joined the EU• Movement from centrally planned to market economy
plagued with problems in many countries– High unemployment– Economic slowdown
– Large trade deficits • Some countries more successful in economic reforms
– Estonia– Latvia– Lithuania
Central and Eastern Europe
International Management 56
Political Environment
• Doing business requires knowledge of– Regulations– Legal environment– Tax regimes– Accounting methods– Business structures– Import/export regulations– Manpower and labor regulations– Restrictions on foreign capital investment
The Middle East
International Management 57
Political Environment
• Doing business in Middle Eastern countries is risky and potentially dangerous
– War on terrorism– Afghanistan and Iraq wars– Israel—Arab conflicts– Rising tensions
• Business requires knowledge of Islam– Religion and way of life– Framework of life and society– Islamic fundamentalists have become aggressive toward U.S. and its
allies.
The Middle East
International Management 58
Legal and Regulatory Environment• Confusion and challenge of international business
environment is heightened by– Differing laws and regulations in MNCs’ global business
operations– Impact of these laws and regulations on ability to
capitalize on economies of scale and scope
• MNCs must carefully evaluate legal framework in each market in which they want to do business, before doing so
International Management 59
Foundations of the World’s Law
Islamic Law- based on the Qur’an and teachings of the Prophet Mohammed- found in most Islamic countries
Socialist Law- derived from Marxism- continues to influence regulations in countries from the former Soviet Union
Common Law- derived from English law- foundation for legal systems in Western democracies
Civil orCode Law- derived from Roman law- found in non- Islamic and nonsocialist countries
Laws of the World
International Management 60
Legal and Regulatory Environment
Basic Principles of International Law
– Principal of Sovereignty - Governments have the right to rule themselves as they see fit
– Nationality principle - country has jurisdiction over its citizens no matter where they are located
International Management 61
Legal and Regulatory Environment
Basic Principles of International Law - Cont– Territoriality principle - nation has the right of
jurisdiction within its legal territory– Protective principle - every country has
jurisdiction over behavior that adversely affects its national security, even if the conduct occurred outside that country
International Management 62
Legal and Regulatory Issues. (cont.)– Doctrine of Comity - Mutual respect for the laws, and
government of other countries in the matter of jurisdiction over their own citizens
– Act of State Doctrine - All acts of other governments are considered to be valid by U.S. courts, even if such acts are inappropriate in the U.S.
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– Bureaucratization• Restrictive, inefficient • Problematic• Red tape increased the cost of doing business• Bureaucracies make it difficult to open markets
– Privatization• Selling state-owned properties to private enterprises• Example: Deregulation of German telecommunications
Legal and Regulatory Issues (cont.)
International Management 64
Legal and Regulatory Issues
• Foreign Corrupt Practices Act– Illegal to influence foreign officials through
• Personal payment• Political contributions
– When bribes removed, MNCs more willing to do business in that country
• Restrictive bureaucratization– Government controls often inefficient and uncorrected– Local politics often prevail over national concerns
• Privatization
International Management 65
Regulation of Tradeand Investment
• Individual countries use legal and regulatory policies to affect the international management environment
• Country is perceived to engage in unfair trade practices (WTO and similar agreements)– Government support (subsidies)– Require MNCs to accept local partners
• Response may be– Retaliatory tariffs– Restrictive trade regulations
International Management 66
Technologies That Will Influence International Business
InternationalBusiness
ArtificialIntelligence
Biotechnology
Satellites
AutomaticTranslationTelephones
Silicon Chips
Supercomputers
Internet
Nanotechnology
International Management 67
Technological Environment
• Technology is rapidly changing • E-Business• Telecommunications
– Technologic leapfrogging - Moving from no telephones to wireless communications
• Economic growth hampered by poor communication services• Wireless is more affordable than installed phone lines• Some governments recognize the need to privatize this
service
– Privatization of telecommunications • MNCs unwilling to invest in telecommunications without the
prospect of good financial return
International Management 68
Technological Environment and Global Shifts in Production
Technology, outsourcing and offshoring– Technology has reduced and eliminated some work in
middle management and white-collar jobs– Global competition has forces some MNCs to outsource
jobs to offshore productions (lower labor and other costs)– Emerging technology makes work more portable
International Management 69
Technological Environment (cont.)• Employment Fallout from Technology
– Changing technology affects the nature and number of employees to conduct operations
– Employee displacement likely– Work more portable– Positives of the new technology
• Lowers cost of doing business worldwide• Productivity likely to increase• Prices likely to decline
– Negatives of the new technology• Employees will lose their jobs• Wages may be reduced
International Management 70
Expected Winnersin Selected Occupations
-80 -60 -40 -20 0 20 40 60 80 100
Computer software engineers, applications
Computer support specialists
Computer software engineers, systems software
Network and computer systems administrators
Personal and home care aids
Medical assistants
100
97
90
82
62
52
Percentage change for 2000-2010
Adapted from: Figure 2-1: Winners and Losers in Selected Occupations: Percentage Change Forecasts for 2000-2010
International Management 71
Expected Losersin Selected Occupations
-80 -60 -40 -20 0 20 40 60 80 100
-61
-35
-28
-26
-25
-20
Percentage change for 2000-2010
-20
Railroad brake, signal, and switch operators
Telephone operators
Loan interviewers and clerks
Meter readers, utilities
Farmers and ranchers
Order clerks
Insurance claims and policy processing clerks
Adapted from: Figure 2-1: Winners and Losers in Selected Occupations: Percentage Change Forecasts for 2000-2010
International Management 72
Chapter 2 Question Review
• Page 47, #1 In what way does the political environment
around the world create challenges for MNCs? Would these challenges be less for those operating in the EU than for those in Russia or China? Why or why not?
International Management 73
Chapter 2 Question Review
• Page 47, #4 Why are developing countries interested in
privatizing their telecommunications industries? What opportunities does this privatization have for telecommunication MNCs?
International Management 74
Assignment for Session 3
Next weeks assignments• Read Chapter 3,Global Competitiveness, Pages 54 -74• Discussion Review Questions, Page 73, #1-5