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INTERNATIONAL CONFERENCE ON KNOWLEDGE, CULTURE AND CHANGE IN

ORGANIZATIONS

CONGRESO INTERNACIONAL DE ECONOMIA Y GESTION DE LAS ORGANIZACIONES

UNIVERSITY OF BRITISH COLUMBIA–ROBSON SQUARE VANCOUVER, CANADA

13 – 14 JUNE 2013

www.OnTheOrganization.com www.SobreGestion.com

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TABLE OF CONTENTS

International Conference On Knowledge, Culture And Change In Organzations ........................................... 5

Letter From Dr. Bill Cope ............................................................................................................................... 7

About Common Ground Publishing .............................................................................................................. 8

About The Organization Knowledge Community ......................................................................................... 9

Knowledge Community Themes ................................................................................................................. 10

About The Conference ................................................................................................................................. 12

Conference Plenary Speakers ..................................................................................................................... 14

Graduate Scholar Award Winners ............................................................................................................... 16

Conference And Journal Collection Advisory Board ................................................................................. 18

Daily Schedule ............................................................................................................................................. 20

Events And Activities .................................................................................................................................. 21

Program ........................................................................................................................................................ 22

List of Participants ...................................................................................................................................... 37

About Scholar .............................................................................................................................................. 42

Notes ............................................................................................................................................................ 45

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INTERNATIONAL CONFERENCE ON KNOWLEDGE, CULTURE AND CHANGE IN ORGANZATIONS CONGRESO INTERNACIONAL DE ECONOMIA Y GESTION DE LAS ORGANIZACIONES

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LETTER FROM DR. BILL COPE

Dear Management Conference Delegates, Welcome to the Thirteenth International Conference on Knowledge, Culture and Change in Organizations. This conference will address knowledge, culture and change in organizations from a variety of disciplinary perspectives. The conference will offer a comprehensive overview of current thinking in the area broadly described as knowledge management. Its perspectives will range from big picture analyses in keynote addresses by internationally recognized experts in the field of management, to detailed case studies of management practice. This conference now has a truly international record as an intellectual leader in our field. In 2003, the Conference was held at the Universiti Sains Malaysia in Penang, Malaysia; in 2004 at the University of Greenwich, London, UK; in 2005 at the University of the Aegean on the Island of Rhodes, Greece; in 2006 at the Monash University Centre, Prato, Italy; in 2007 at the Singapore Management University, Singapore; in 2008 at Cambridge University, U.K, in 2009 at Northeastern University, Boston, Massachusetts, USA; in 2010 at HEC in Montreal, Canada; in 2011 at the Universidad San Pablo CEU, Madrid, Spain; in 2012 at the University Center in Chicago, USA. The 2014 conference will be held in Oxford, United Kingdom at the prestigious Saïd Business School at the University of Oxford from 4-5 August. In addition to organizing the Conference on Knowledge, Culture and Change in Organizations, Common Ground publishes papers from the conference at www.OnTheOrganization.com/Publications, and we do encourage all conference participants to submit a paper based on their conference presentation for peer review and possible publication in the journal. We also publish books at www.OnTheOrganization.com in both print and electronic formats. Thank you to everyone who has prepared for this conference. A personal thank you goes to our Common Ground colleagues who have put such a significant amount of work into this conference: Monica Hillison, Raquel Jimenezpalomino, Kimberly Kendall, Izabel Szary and Kathryn Weisbaum. We wish the best for this conference and hope it will provide you every opportunity for dialogue with colleagues from around the corner and around the world. We hope you will be able to join us in Oxford for next year’s conference held 4-5 August 2014.

Yours Sincerely,

Bill Cope Director, Common Ground Publishing Research Professor, Education Policy, Organization, and Leadership University of Illinois, Urbana-Champaign, USA

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ABOUT COMMON GROUND PUBLISHING

MISSION: Common Ground Publishing aims to enable all people to participate in creating collaborative knowledge and to share that knowledge with the greater world. Through our academic conferences, peer-reviewed journals and books, and innovative software, we build transformative knowledge communities and provide platforms for meaningful interactions across diverse media. PHILOSOPHY: Common Ground is committed to building dynamic knowledge communities that meet regularly in face-to-face interaction, connect in a virtual community of web spaces, blogs and newsfeeds, and publish in fully refereed academic journals. In this way, we are bringing to the fore our commitment to explore new ways of making and disseminat ing academic knowledge. We believe that the Internet promises a revolution in the means of production and distribution of knowledge, a promise, as of yet, only partially realised. This is why we are working to expand social and technical frontiers in the production of text, so that academic publishing gains the immediacy, speed and accessibility of the web whilst nevertheless maintaining—and we would hope enhancing—the intellectual standards of legacy peer refereed journals. To support these kinds of emerging knowledge communities, Common

Ground continues to have an ambitious research and development agenda, creating cutting edge ‘social web’ technologies and exploring new relationships of knowledge validation. CONNECTING THE GLOBAL WITH THE LOCAL: Common Ground conferences connect with different host universities and local communities each year, seeking fresh perspectives on questions of global concern. In recent years, we have worked with a wide range of educational institutions including (to list just a few): Beijing Normal University; The Australian National University; The University of London; The Institute for Pedagogical Sciences, Cuba; University Of California, Los Angeles; The University of Cambridge, UK; The University of Carthage, Tunisia; Columbia University, New York; Singapore Management University; McGill University, Montreal; The University of Edinburgh, Scotland; and New York University In New York City. At conference sites, we bring the global to the local—academics, researchers and practitioners from around the world gather to discuss conference topics. At the same time, we also bring the local to the global, as local academics and community leaders speak from the perspective of local knowledge and experience. For links to each our twenty-four knowledge communities, visit www.CommonGroundPublishing.com.

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ABOUT THE ORGANIZATION KNOWLEDGE COMMUNITY

FOSTERING THE COMMUNITY At a time when knowledge communities are being redefined and disciplinary boundaries challenged, Common Ground aims to develop innovative spaces for knowledge creation and sharing. Through our conferences, journals and online presence we attempt to mix traditional face-to-face interaction with new ‘social web’ technologies. Common Ground is founded upon and driven by an ambitious research and knowledge design agenda, aiming to contest and disrupt closed and top-down systems of knowledge formation. We provide three core ways in which we aim to foster this knowledge community:

PRESENT: You have already made the first step and are in attendance. We hope this conference provides a valuable source of feedback for your current work and the possible seeds for future individual and collaborative projects. We hope your session is the start of a conversation that continues on past the last day of the conference.

PUBLISH: We also encourage you to publish your paper in The Organization Collection of Journals. In this way, you may share the finished outcome of your presentation with other participants and members of The Organization Conference. You also have access to the complete works of The Organization Collection of Journals in which the published work of participants from the conference who submitted papers may be found. ENGAGE: Each conference presenter is provided a personal CGPublisher website with public and private spaces where you are able to post your photo, biography, and CV; make links to other sites of personal interest; and create a space where collaborators may be invited to access and comment on your works-in-progress. In addition, you can contribute to the online community via our blog, email newsletter and social networking sites.

The Blog and links to other social networking sites can be found at www.OnTheOrganization.com/the-latest-news

Email Newsletters: Please send suggested links for news items with a subject line ‘Email Newsletter Suggestion’ to [email protected]. The email newsletter will be sent to all conference participants.

Facebook: Find us on Facebook at: www.facebook.com/OnTheOrganization.cg

Twitter: You can now follow the Technology Conference Community on Twitter: @TheOrganisation

YouTube Channel: Create your own YouTube presentation with a link to your session description on the conference website, and (if your paper is accepted to the journal), a link to the abstract of your paper on the journal website. See instructions on our website at www.OnTheOrganization.com/the-conference/types-of-conference-sessions/online-presentations

Scholar: Common Ground's Social Knowledge Platform that connects academic peers from around the world in a space that is modulated for serious discourse and the presentation of knowledge works. To learn more and for steps on creating an account, please see page 43.

SCOPE AND CONCERNS

The focus of this community is on those intangible drivers which determine not only the liveability of organizations for insiders, and their credibility and attraction to outsiders; but also their tangible results in the form of efficiency, effectiveness and productivity. The intangibles of knowledge, culture and change management do not appear on balance sheets, but ultimately do have an enormous impact on ‘bottom lines’. Our interests range across organizations in all their forms and manifestations: businesses, from micro-enterprises to multinational corporations; institutions of formal learning, from schools to universities; public sector agencies; and non-government and community sector organizations. Our concern also extends beyond the boundaries of organizations to consider the dynamics of supply chains, organizational alliances, networks, communities of practice and capacity building. Across all of these contexts, a pragmatic focus persists—to examine the ‘organization’ and ‘management’ of groups of people collaborating to productive ends, and to analyze what makes for success and sustainability. The Conference, Journal, Book Imprint and News Blog attempt to address these and other dynamics of knowledge, culture and change as they manifest themselves in organizations. The perspectives range from big picture analyses to detailed case studies which speak to the tangible value of organizational intangibles. They traverse a broad terrain, from theory and analysis to practical strategies for action.

http://www.ontheorganization.com/the-conference/types-of-conference-sessions/online-presentations

http://www.ontheorganization.com/the-conference/types-of-conference-sessions/online-presentations

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KNOWLEDGE COMMUNITY THEMES

THEME 1: MANAGEMENT EDUCATIONS On learning to lead in organizations oriented to the future. Articles publish into Management Education: An International Journal.

New types of organization: what do you need to learn today?

Towards leadership: management education and training

Vision, strategy and leadership: measuring the effects

Training and human resource development

Blurring the boundaries: informal learning, training and education

New economy: what is appropriate education for the new work order?

Learning for the ‘new economy’

What is knowledge? What is the role of learning?

‘Wisdom’ in the knowledge economy

Mentoring: where leadership means knowledge transfer

Collaboration as a personal capacity and organizational resource

The making of a ‘knowledge worker’

Educational institutions as knowledge managers

THEME 2: CHANGE MANAGEMENT On negotiating organizational change, and organizational responses to social, stakeholder and market change. Articles publish into Change Management: An International Journal.

Organizations in change: what makes for success

Organizations responding to change: markets, clients, stakeholders and community expectations

Technologies and organizational change THEME 3: KNOWELDGE MANAGEMENT On knowledge as a factor of production. Articles publish into Knowledge Management: An International Journal.

Managing intangibles for tangible outcomes

Knowledge and culture as factors of production

Reconceptualizing ‘economy’ in a knowledge society

Putting a tangible value on intangibles

New performance indicators for new economies

The conditions of innovation

The business case for knowledge management

Building intellectual capital and maintaining intellectual property

Transforming personal knowledge into common knowledge

Data, information and their electronic means of creation, storage, access and communication

Beyond competition: creating efficiencies through supply chain relationships

Addressing the divides: digital, development, social

Virtual enterprises in a networked world

The dynamics of adult learning

Lifelong learning

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THEME 4: ORGANIZATIONAL CULTURES On the cultures of responsive, productive and respected organizations. Articles publish into Organizational Cultures: An International Journal.

What is organizational culture? ‘Organic’, ‘community’, ‘complexity’ and other metaphors

Agonies of change: working with order and chaos; regularity and complexity

Networks, clusters, alliances

Building collaborative organizational cultures

Decision-making and leadership

Building a culture of innovation

Teams and the dynamics of collaboration

Productive diversity: capitalizing on human differences

Women at work and women in management: what are the different ways of working?

Gay-friendly workplaces

Family friendly workplaces

Developing sustainable organizational cultures: government, community and NGOs

Capacity development: building knowledge locally

Globalization, internationalization and organizational change

Customization: recognizing market and customer differences

Navigating complexity: the dynamics of organizational change

Business ethics

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ABOUT THE CONFERENCE

SESSION TYPES

PLENARY Plenary sessionsby some of the world’s leading thinkers are 30 minutes in length. As a general rule, there are no questions or discussion during these sessions. Instead, plenary speakers answer questions and participate in discussions during their Garden Sessions (see below). GARDEN SESSIONS Garden Sessions are unstructured sessions that allow delegates a chance to meet plenary speakers and talk with them informally about the issues arising from their presentation. PAPER PRESENTATIONS IN THEMED SESSIONS Paper presentations are grouped by general themes or topics into Themed Sessions. Each presenter in the session makes a formal fifteen-minute presentation of their work; Q&A and group discussion follow after all have presented. Each presenter's formal, written paper will be available to participants if accepted to the journal. WORKSHOP/INTERACTIVE SESSION Workshop sessions involve extensive interaction between presenters and participants around an idea or hands-on experience of a practice. These sessions may also take the form of a crafted panel, staged conversation, dialogue or debate – all involving substantial interaction with the audience. A single article (jointly authored, if appropriate) may be submitted to the journal based on a workshop session. POSTER SESSION Poster sessions are ideal for presenting preliminary results of work in progress or for projects that lend themselves to visual displays and representations. In these sessions, a number of authors have the opportunity to display or exhibit their work and engage in informal discussion about their work with other delegates throughout the session. ROUNDTABLE DISCUSSIONS Individual authors have an assigned table during a session to review and discuss the ideas, frameworks, and perspectives underlying their work with interested delegates who gather at the table. COLLOQUIM Colloquium sessions are pre-arranged by the presenters and consist of five or more short presentations with audience interaction. A single article or multiple articles may be submitted to the journal based on the content of a colloquium session. VIRTUAL PRESENTATION Virtual presentations are papers submitted without the participant attending the conference in person, but are eligible to be refereed and published (if accepted) in the journal. A virtual presentation allows participants to join the conference community in the following ways:

The conference proposal will be listed in the Session Descriptions of the conference.

Acceptance of a conference proposal for a virtual participant is based on the same criteria as that for an attending participant.

The full paper may be submitted to the journal.

The journal paper submission will be refereed against the same criteria as attending participants. If accepted, the paper will be published in the same volume as conference participants from the same year.

Online access to all papers published in the journal from the time of registration until one year after the conference end date.

TALKING CIRCLES Talking circles are meetings of minds, often around points of difference or difficulty. They are common in indigenous cultures. The inherent tension of these meetings is balanced by protocols of listening and respect for varied viewpoints. From this, rather than criticism and confrontation, productive possibilities may emerge. The Purpose of Talking Circles in this Conference The purpose of the Talking Circles is to give shape to a conference that is wide-ranging in its scope and broad-minded in its interests. They also give people an opportunity to interact around the key ideas of the conference away from the formalities of the plenary, paper, roundtable, workshop and colloquium sessions. They are places for the cross-fertilization of ideas, where cycles of conversation are begun, and relationships and networks formed. Talking Circles are not designed to force consensus or even to strive towards commonality. Their intention is, in the first instance, to find a common ground of shared meanings and experiences in which differences are recognized and respected. Their outcome is not closure in the form of answers, but an openness that points in the direction of pertinent questions.

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How Do They Work? Talking Circles meet on the first day of the conference in a 40-minute session. They are grouped around each of the knowledge community themes and focus on the specific areas of interest represented by each theme (see themes on pages 10-11). Begin by pulling chairs around in a circle to encourage face-to-face interaction. Identify a member of the group who is willing to volunteer as a Facilitator and Recorder (or the Graduate Scholar in the room may serve as Recorder). Allow members of the group to briefly introduce themselves. At this point, the discussion may evolve in any way that members of the group agree is appropriate. It may be informal and discursive, or structured and task-oriented. The process is one of creating a kind of collective intelligence around the theme with conversation that is open to possibilities and new lines of inquiry or action. Some Starting Questions to Assist Discussion Who are we? What are our interests? What is our common ground? What is the territory, or scope, or landscape of this thematic area? What are the burning issues, the key questions for this theme? What are the forces or drivers that will affect us as professionals, thinkers, citizens, and aware and concerned people whose focus is this particular theme? What are the future directions (in research, in theory-building, in practice) for this thematic area? Notes from the Talking Circles will be shared with the group (by the Facilitator or Recorder) at the closing session, when suggestions for thematic changes for next year will be discussed.

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CONFERENCE PLENARY SPEAKERS

JILL BERESFORD Jill Beresford is a Senior Associate of Barbara Annis & Associates, Inc., and has over 25 years of Executive Management and advisory experience. She has worked with Procter & Gamble, General Foods, Beecham, and many other large, international packaged-goods companies. Her experience includes being CEO and Board member of a publicly held corporation during the 1990's - in 2010, only 16% of Fortune 500 corporate officers were women and less than 3% had attained the position of CEO. Jill laments that she sure wishes she knew then what she knows now about Gender Intelligence. Jill has also worked as President, CFO, interim "C" level work, and Chief Restructuring Officer. She has worked in a wide array of corporate environments including private, public, interntaional, start-ups, family-held businesses and turn-around/bankruptcy situations; demonstrating a unique ability to adapt and be successful within a wide variety of industries as well as the unique elements of each assignment she takes on. Ms. Beresford brings a great sense of skillful calm, order, productivity and pragmatism to every situation that she has managed from start-up to wind-down. She has outstanding operations skills; superb marketing skills which were written about and taught at Harvard Business School in a HBS-initiated case study; situation seeking, and usually finding, the "win" for all involved in the process. Her ability to create, define, communicate and implement the plan is exceptional and her communication and motivation skills, unparalleled. Jill's M.B.A. is from Boston University. She is a volunteer mentor at the YMCA Training Inc., Treasurer of the Kerry Jon Walker Fund, and an Altar Guild volunteer at St. Stephen's Church. She lives in Boston, MA with her daughter, husband and dogs. GERVASE BUSHE The Professor of Leadership and Organization Development in the Segal Graduate School, at the Beedie School of Business, Simon Fraser University in Vancouver, Gervase Bushe’s career spans three decades of working with organizations to transform their structure’s, culture and processes away from command and control toward more collaborative work systems. He has published over 50 papers and three books in the areas of organizational change, leadership, teams and teamwork, and his work on organizational change is cited in all contemporary Organization Development textbooks. He is internationally recognized for helping develop the Appreciative Inquiry approach to change, and more recently expanding that into the Dialogic OD method. His bestselling book, Clear Leadership, has been translated into 6 languages. He has a B.A. from Concordia University, a Ph.D. from Case Western Reserve in Organizational Behavior. He is also a graduate of the five year trainer development program from the Sir George Williams Centre for Human Relations and Community Studies in Montreal and a certified T-group facilitator. He is on the editorial boards of both scholarly and practical journals. His writing has won multiple awards including the prestigious Douglas McGregor award twice. As a clinical researcher and a person interested in practical scholarship, Dr. Bushe has a wealth of experience consulting to organizations. Prior to joining Simon Fraser University in 1983 he was employed in the Organizational Research and Development Department at General Motors in the US where he focused on developing better union-management relations in the transition to team based manufacturing. Past consulting clients have been as diverse as Shell Oil (Energy), American Airlines (transportation) Business Objects (software), Ensign Management (financial products), PeaceHealth (US health care), MacMillan Bloedel (wood products), Citizenship and Immigration Canada (government), BC Research (R&D), Telus (telecommunications) Novellus (hi-tech manufacturing), Fraser Health Authority (Canadian Healthcare) and the Vancouver Art Gallery. He has given talks and courses on leadership and organizational change methods in Canada, the US, Europe, Australia and Africa. He is an associate with consulting firms in Ausralia (NCompasHR), Asia (The Gritti Group) Europe (Provins Fem AB) Mexico (VeMejor S.C.) and the US (Centre for Creative Leadership, The Big Rapids Group). He is a member of the NTL Institute of Applied Behavioral Science. For the first twenty years of his career Dr. Bushe focused on the design of collaborative organizations and the change processes needed to transform large command and control organizations. Over the past 15 years he has been studying the leadership and organizing processes needed to make these new organizational structures function effectively and the transformational change processes required for real cultural change. His training and development company, Clear Learning Ltd. (www.clearlearning.ca) is dedicated to supporting managers who want to lead highly collaborative teams and organizations through the evolution of a partnership based theory of organizational design and leadership.

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VIVIAN SMITH Vivian is the president and founder of Liberty Quest Enterprises and has been achieving outstanding results for her non-profit clients for 28 years. Presented with APF Vancouver’s award for Outstanding Professional Fundraiser in 2012, a peer award that recognises her accomplishments within the industry and her dedication to shaping its future, Vivian embraces philanthropy and its ability to make profound change in the world. Proficient in all facets of fundraising counsel, she is equally skilled at guiding the development of annual fund development plans and capital campaigns as she is at facilitating focus groups, workshops and board development seminars or managing relationships with major donors, volunteers and staff. She understands the importance of building strong relationships and uses that philosophy as a basis for managing Liberty Quest. An integral participant in all of LQE’s projects, Vivian applies her experience and expertise to each organisation’s unique situation to create innovative solutions and practical strategies that result in the most successful outcomes. Her clients represent causes that include education, social services, sports, arts and culture and health, and range from small grass-roots organizations with limited resources to well-recognised national agencies. A lifelong learner, and a teacher at heart, Vivian’s quest for knowledge has taken her around the world and positioned her as one of the most respected and sought after speakers, educators and consultants in Canada. Enthusiastic about everything she learns, Vivian’s greatest reward comes from sharing her knowledge with others - whether that be with organizations, boards or individuals - as a trainer, educator, mentor, coach and counsel. Vivian has always been active as a volunteer, lending her time, talent and treasure to numerous organizations over the years. Most recently her volunteer activities have been focused with the Association of Fundraising Professionals. She is immediate past-chair of AFP Canadian Council and was recently elected to the AFP International Board of Directors. Through this involvement, Vivian has helped shape key aspects of the fund development industry from best practices and policy-making to educational standards.

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GRADUATE SCHOLAR AWARD WINNERS

AHMET CAN Ahmet Can is a PhD Candidate in Information Science at the University of North Texas. He earned his master’s degree in Public Administration from the Institute of Public Administration for Turkey and Middle East (TODAIE). He is a member of Turkish National Police since 1995. Prior to attending the University of North Texas, Ahmet served for the United Nations in Bosnia-Herzegovina as a monitor to the local police against human rights violations, in East Timor as a technical advisor to the local police, and in New York with the Department of Safety and Security as an officer. His primary interest areas are organizational justice, organizational citizenship behavior and their influence on knowledge management and sharing practices particularly among the members of the Turkish National Police. BRIANA HEDMAN Briana Hedman is a PhD student in Counseling Psychology at the University of Denver. In addition to clinical work she is interested in organizational culture, career decision making, and women in leadership. She is currently the Assistant Director of the National Center for Intermodal Transportation, a position she has held since September 2010. During that time she has been involved in several studies, including research projects related to workforce and management development issues of women in transportation and the development of a measure of inclusivity related to productivity and retention of employees in the public transportation sector. SAMANTHA KANTA

Sam Kanta is a Ph.D. Graduand at Walden University in the School of Management where she recently conducted studies in leadership and organizational change focused on her research interests in complexity, sustainability, and distributed cognition. Her dissertation was a phenomenological account of emergent leaders within global virtual teams, through which a composite description of emergence highlighted the kinds of interactions occurring in socially complex adaptive systems. Sam received a B.Mus from Melbourne University, Graduate Diplomas In Education and Interactive Multimedia from Sydney University and the University of Technology, Sydney, respectively, as well as a M.Ed in Information Technology from Charles Sturt University, Bathurst--All qualifications were earned in Australia, prior to relocating to the USA, where she currently resides. She has published conference papers as a doctoral student in the ACM Computer-Supported Cooperative Work (CSCW), the International Conference on Human-Computer Interaction (HCII), as well as the Australian Computer-Human Interaction Society (OZCHI). Currently, Sam is Principal Consultant at The Sustainable Change, LLC where she develops and co-produces an online knowledge service providing expert analysis and learning media on research related to sustainable practices and design. The online service "makes sense of the science", enabling individuals and organizations to make informed changes on how to exist sustainably within local, regional, and global contexts. JEFTE MUNEZ Jephte Muñez is a Doctor of Public Administration student from the University of the Philippines – National College of Public Administration and Governance. By profession, Jephte is a Certified Public Accountant (since 1992), a Philippine Real Estate Appraiser (since 2011) and a Philippine Real Estate Broker (since 2012). He finished BS Commerce in Accounting (1990) and his MBA (2006) from the University of Santo Tomas. He finished MS Finance (2010) from the University of the Philippines. He has been in the academe teaching accounting, finance and taxation for almost twelve years. He is currently employed as a full time faculty member of San Beda College (Manila) and has the rank of Assistant Professor. Correspondingly, he has done consultancy work related to feasibility study preparation and taxation with various small and medium enterprises (SMEs) in the Philippines for the past ten years. He recently concluded a World Bank funded consultancy work as a Financial Management Specialist of the National Community-Driven Development Program of the Department of Social Welfare and Development (Philippines). As far as research is concern, he received a research grant from the University of St. Thomas (St. Paul, Minnesota, USA) in June 2012 and was privileged to present his research papers in various international conferences held in the Philippines, China (where his paper was awarded Honourable Mention in the field of Entrepreneurship), Hong Kong, Japan and the United States of America. His research interests are on the field of finance, accounting education, taxation and public administration (specifically on state audit and land valuation).

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TREVOR OMORUYI Trevor is currently registered as a PhD student at the Salford Business School, Greater Manchester United Kingdom. He is a graduate scholar whose background cuts across diverse disciplines; He has an MBA (Distinction) from Salford Business School, MSc from Sheffield Hallam University, Sheffield, and Certificate in Finance from London School of Economics and Political Science and a BSc (Hons) Accounting. His research interests include: Marketing Services Marketing – in particular in the Higher Education service, student retention, Customer Management, in particular: Customer Satisfaction, Retention and Loyalty in the Banking and Logistics industry, Relationship Marketing, Service Dominant Logic, Internationalisation and Globalisation, and Enterprise. He is currently carrying out his doctoral research under the supervision of Dr. Grazyna Rembielak-Vitchev and Dr. Jonathan Swift. He is a member of the Association of MBA’s (AMBA). He has served as a consultant, employee, and volunteering roles in different industries. He is a recipient of several academic scholarships and research grants. His keen interest of giving back to the community and the world in general has led him into offering voluntary academic support to peers in UK and students in Nigeria, serving as an online volunteer researcher for United Nations, and an active member of St Vincent De Paul a charity organisation in the Catholic Church. He has taken so much into trying to publish journal papers and collaborating with scholars in different part of the globe on how to contribute to knowledge. He has participated in several researches and international conferences, seminars, workshops and lectures. MONICA SEMENUIK Monica Semeniuk’s life has been a varied one. Her admission last year to the PhD program in the Beedie School of Business at Simon Fraser University builds upon a 25-year career, mostly in project management. As a consultant, she worked with clients of varying size and organizational complexity in multiple industries, from insurance and healthcare, to telecommunications and petrochemicals. The scope of Ms. Semeniuk’s projects ranged from changing corporate climate during business expansion; to the design, build and implementation of a web-based clinical solution. Her most successful project culminated in a Silver Award at the 2007 Canadian Information Productivity Awards in the category of “Not-for-Profit: Collaboration.” Ms. Semeniuk holds a Master of Engineering degree in the Project Management Specialization from the University of Calgary. She has delivered presentations at project management events in North America, India and Australia, while utilizing skills that she learned in her early training in theater. In addition to these travels, her desire to enhance her inter-cultural communication skills took her to Malaysia for 2 years, where she developed and delivered project management training for clients within Asia, Australia and Europe. Her foray into training leveraged the skills that she learned during studies for her Bachelor of Education degree, which may soon become useful for teaching students at the university level. Ms. Semeniuk is honored to be selected as a Graduate Scholar for the Thirteenth International Conference on Knowledge, Culture and Change Management in her new hometown of Vancouver, Canada MAKOJI ROBERT STEPHEN Makoji is currently enrolled for his PhD in Human Resource Management (HRM) as a Tertiary Education Trust Fund (TETFund) Scholar at the University of Salford Business School under the supervision of Professor Ralph Darlington. He has MSc in Human Resource Management from the University of Salford, Greater Manchester and MSc degree in Public Administration from the Benue State University, Makurdi, Nigeria. He is a member of the Society for Human Resource Management (SHRM) United States of America, Nigerian Institute of Training and Development (NITAD) and the Manchester Industrial Relations Society (MIRS). Makoji was a visiting researcher at the Southern University’s International Centre for Information Technology and Development in the year 2011. He is currently a Senior Lecturer with the Federal Polytechnic, Idah, Kogi State, Nigeria with over twelve (12) years lecturing experience. He also serves as management consultant to some agencies. He is a volunteer at the Christian Aid Foundation (CAFUND) Nigeria. Makoji’s main interest is to put to work his knowledge and skills in furthering Human Resource Development in Higher Education Institutions (HEI’s), and in so doing, learning on the field and building a further dossier of knowledge in this area of interest through academic interaction and social research. He is a Student Representative at the Salford Business School where he has consistently encouraged the expression of individual and collective student interest and the forging of a new staff-student culture and relationship. His attendance at the Conference is partly funded through the University of Salford PGR Conference Fund.

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CONFERENCE AND JOURNAL COLLECTION ADVISORY BOARD

Angel Algarra, Universidad CEU San Pablo, Madrid, Spain

Verna Allee, Verna Allee Associates, Martinez, USA

Zainal Ariffin, Universiti Sains Malaysia, Penang, Malaysia

David P. Boyd, Northeastern University, Boston, USA

Robert Brooks, Monash University, Melbourne, Australia

Bruce Cronin, University of Greenwich, London, UK

Rod Dilnutt, William Bethway and Associates, Melbourne, Australia

Judith Ellis, Enterprise Knowledge, Melbourne, Australia

Cristina Elorza, Universidad CEU San Pablo, Madrid, Spain

Andrea Fried, Technology University Chemnitz, Chemnitz, Germany

David Gurteen, Gurteen Knowledge, Fleet, UK

Sabine Hoffmann, American University of the Middle East, Kuwait

Stavros Ioannides, Pantion University, Athens, Athens, Greece

Margaret Jackson, RMIT University, Melbourne, Australia

Paul James, RMIT University, Melbourne, Australia

Leslie Johnson, University of Greenwich, London, UK

Krishan Kumar, University of Virginia, Charlottesville, USA

Martyn Laycock, University of Greenwich; managingtransitions.net, London, UK

Bill Martin, RMIT University, Melbourne, Australia

Pumela Msweli-Mbanga, University of Kwazulu-Natal, South Africa

Alexandra Roth, Northeastern University, Boston, USA

Claudia Schmitz, Cenandu Learning Agency, Cologne, Germany

Kirpal Singh, Singapore Management University, Singapore

Dave Snowden, Cynefin Centre for Organizational Complexity, UK

Ion Voicu Sucala, Technical University of Cluj-Napoca, Napoca, Romania

Alan Zaremba, Northeastern University, Boston, USA

COMITE ASESOR DEL CONGRESO Y REVISTA INTERNACIONAL DE ECONOMIA Y GESTION

Angel Algarra, Universidad San Pablo CEU, Madrid, España.

Cristina Elorza, Universidad San Pablo CEU, Madrid, España.

Karim J. Gherab-Martín, Consejo Superior de Investigaciones Científicas (CSIC), Madrid, España.

José Luis González Quirós, Universidad Rey Juan Carlos, Madrid, España.

Lucía Sutil, Universidad Rey Juan Carlos, Madrid, España.

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DAILY SCHEDULE

Thurday, June 13

08:00 – 09:00 Conference Registration Open

09:00 – 09:20 Conference Opening and Host Remarks

09:20 – 09:50 Plenary Session: Jill Beresford, “A Better Measure of Gender Equality”

09:55 – 10:25 Plenary Session: Gervase Bushe, “The Failure of Collaborative Leaders and a Clear Leadership Solution”

10:25 – 11:05 Coffee Break and Garden Sessions

11:05 – 11:45 Talking Circles

Room 1: Management Education

Room 2: Change Management

Room 4: Knowledge Management

Room 5: Organizational Cultures

11:45 – 13:00 Parallel Session 1

13:00 – 13:50 Lunch


15:20 – 15:30 Break


16:45 – 18:00 Networking Reception (Room 5)

Friday, June 14

08:30 – 09:00 Conference Registration Desk Open

09:00 – 09:15 Morning Opening and Host Remarks

09:15 – 09:50 Plenary Session: Vivian Smith, “Three Dog Night: One is the Lonliest Number”

09:50 – 10:30 Coffee Break and Garden Session


11:45 – 12:35 Lunch


14:05 – 14:15 Break


15:45 – 16:15 Conference Closing

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EVENTS AND ACTIVITIES

Networking Reception Thursday, 13 June – 16:45 Room 5

Description: Common Ground Publishing and The Organization Knowledge Community will be hosting a reception on 13 June following the last session of the day. All delegates are welcome to attend and enjoy complimentary refreshments. This is an excellent opportunity to network and get to know your fellow delegates.

Conference Tour – “Lost Souls of Gastown” Theatrical Walking Tour Friday, 14 June – 18:45 (visit the registration desk to register for tour) Description: Join your fellow conference delegates and take a trip back in time on a thrilling, one-of-a-kind walking tour which exposes the city's notorious and troubled past. Rated #1 Tour Attraction in Vancouver by TripAdvisor, your Master Storyteller will transport you back in time on a story-filled adventure through Vancouver's earliest and most eye brow-raising history. On the Lost Souls of Gastown tour you are transported back to the 1800's when Vancouver was a violent frontier town. Only a few thousand inhabitants hustled to survive in the Wild West of Canada. Do not expect a conventional walking tour, this experience is dramatic and captivating.

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PROGRAM

Thursday, 13 June 8:00-9:00 CONFERENCE REGISTRATION OPEN

9:00-9:20 CONFERENCE OPENING & HOST REMARKS – Kathryn Weisbaum, Knowledge, Culture and Change in Organizations Knowledge Community

9:20-9:50 PLENARY SESSION – Jill Beresford, Barbara Annis & Associates Inc., New York, USA “A Better Measure of Gender Equality”

9:55-10:25 PLENARY SESSION – Gervase Bushe, Simon Fraser University, British Columbia, Canada “The Failure of Collaborative Leaders and a Clear Leadership Solution”

10:25-11:05 GARDEN SESSION AND BREAK

11:05-11:45 TALKING CIRLCES

Room 1 Talking Circle: Management Education

Room 2 Talking Circle: Change Management

Room 4 Talking Circle: Knowledge Management

Room 5 Talking Circle: Organizational Cultures

11:45-13:00 PARALLEL SESSION 1

Room 1 WORKSHOP

BUILDING A PERFORMANCE CULTURE: LINKING THEORY TO PRACTICE

Dr. Gene Fusch, School of Management Doctor of Business Administration, Walden University, Poulsbo, USA Overview: Building on "A Practical Approach to Performance Interventions and Analysis: 50 Models for Building a High-Performance Culture" with theoretical models and engaging case studies, this workshop links theory to practice.

Room 2 WORKSHOP

CHANGE MANAGEMENT VERSUS ORGANIZATIONAL CHANGE: NARROWING THE

SCHOLAR-PRACTITIONER DIVIDE Ron Koller, Industrial-Organizational Psychology, Capella University, Detroit, Dr. Rick Fenwick, I-O Psychology, Capella Univeristy, Rick Fenwick, Jr., Industrial-Organizational Psychology, Capella University, Novi, USA Overview: In a session utilizing proven large group facilitation methods, participants will share and co-create ‘theoretically sound’ and ‘practical’ models based on current thinking from both the scholarly and practitioner worlds.

Room 3 WORKSHOP

IMPROVING PEACE OFFICER HIRING DECISIONS: AN INTEGRATED ORGANIZATIONAL

APPROACH Dr. Daniel M. Blumberg, Department of Undergraduate Psychology, Alliant International University, Detective OK Jones, Personnel, San Diego County Sheriff's Department, San Diego, USA Overview: Using a model developed for a large sheriff’s department, attendees learn screening-in methods to maximize best fit hiring percentages. This approach guides recruiters, directs background investigators, and informs training staff.

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11:45-13:00 THURSDAY PARALLEL SESSION 1

Room 4 WORKSHOP

THE OIL SANDS LEADERSHIP INITIATIVE’S COLLABORATIVE WAY: BUILDING

“AUTHENTIC COLLABORATION” FROM THE GROUND UP Dr. Tullio Caputo, Associate Professor, Sociology and Anthropology, Carleton University, Ottawa, Ontario, Canada Overview: Representatives from the international oil industry, two First Nations communities and key stakeholders use multi-media and experiential learning approaches to share experiences and knowledge gained in an innovation, multi-sector collaboration.

Room 5 POSTER SESSION

Managerial Cognition, the Global Mindset and Change Dr. Gerhard Apfelthaler, Dr. Mary Jo Shane, School of Management, California Lutheran University, Thousand Oaks, USA Overview: Internationalization triggers changes in managerial cognition in four areas. We explore how individual and collective cognitive change in these areas can be initiated / nurtured to increase international firm performance. Building a Knowledge Management Brand through Focus on a Single Strategic Content Type Alison Payne, Advisory Knowledge Management Transactions and Restructuring, Greg Robertson, Advisory Knowledge Management Consulting, KPMG, Toronto, Canada Overview: This poster will detail a strategic approach to building knowledge management brand awareness and loyalty within the context of a newly established global knowledge management program at a professional firm. A Model of a Sustainable Enterprise Dr. Parimal Bhagat, Associate Professor of Marketing, Eberly College of Business & Information Technology, Indiana University of Pennsylvania, Indiana, PA USA Charlotte Georgeault, Acigne, France Overview: This paper presents a model of an enterprise that includes the dimensions of economy, environment, equity, ethics and education driving the mission and vision of the firm.

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Room 6 ROUNDTABLE PRESENTATIONS

A Challenge for Higher Education: Preparing Competent Global Leaders Kathryn Hollywood, Donna Blaess, Claudia Santin, Concordia University Chicago, River Forest, USA Overview: There is a growing need for graduate educators to possess the knowledge, dispositions, and experiences necessary to effectively prepare students in the realm of global and intercultural leadership competencies. Developing a Measure of Organizational Inclusiveness in a Public Transportation Company Briana Hedman, Dr. Patrick Sherry, University of Denver, Denver, USA Overview: This analyzes a survey designed to assess the level of inclusiveness, fairness, equity, barriers to advancement, perceived threat and favoritism related to organizational commitment, job satisfaction and turnover. Absorptive Capacity for Transformation in Health Care: A Conceptual Framework for Research Bita A. Kash, Larry D. Gamm, Texas A & M, College Station, USA Overview: We provide a conceptual research framework for the study of absorptive capacity for change and transformations within health care.

13:00-13:50 LUNCH


Room 1 THEMED PAPER SESSION

WHOSE CHANGE IS IT ANYWAY?

Are Organizations Prone to "Enduring Neighborhoods?": Toward a General Theory of Self-stabilizing Dynamic Subcultures Prof. Mark Jeffreys, Utah Valley University, Orem, USA Overview: What obstacles are there to testing Robert Sampson's hypothesis of urban, "enduring neighborhood effects" as potential general explanation for the persistence or transformation of organizations' subcultures? Teaching Organizational Consulting from a Sociological Perspective Dr. Baruch Shimoni, Department of Sociology and Anthropology, Bar-Ilan University, Mevasseret Zion, Israel Overview: In this presentation, I discuss dilemmas and questions in teaching organizational consulting (OC) from a sociological perspective. The presentation offers a general sociological approach to the teaching of OC. Values Among Business Students Dr. Miriam Rothman, University of San Diego, San Diego, USA Overview: Business students ranked their values. Females and males chose the same top 6 AV (alway valued) and 3 NV (never valued) values, but there were some differences. The Effect of Leadership on the Delivery of Information Systems Dr. Edward Daly, Application Development, Internal Revenue Service, Landover, USA Overview: This paper discusses the impact of effective leadership on the implementation of information technology.

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COMMUNITIES AND THE EFFECTS OF CHANGE

The Rebuilding a City from Earthquake Ruins: The Challenges Facing Christchurch, New Zealand Elizabeth Toomey, University of Canterbury, Christchurch, New Zealand Overview: Christchurch was devastated by earthquakes in 2011. It must be rebuilt and government intervention, including compulsory land acquisition, comprises a dramatic shift from the normal organizational culture of local government. A Governance and Managerial Model for Integrating the Multiple Dimensions of IT-Enabled Business Change Initiatives: Insights from a Case Study of an e-Government Initiative Patrick J. Fallon, Sooke, Canada, Professor Sharm Manwani, The University of Reading, Henley-on-Thames, UK Overview: A model is developed of governance and managerial roles for successful IT-enabled public program change. An e-government case study evaluates relationships between these roles and process, content, context change dimensions. The Domains of Influence in Pacific Public Service Leadership Dr. Kabini Sanga, Victoria University, Wellington, New Zealand Overview: In negotiating organizational change, Pacific public leaders have to deal with changes that emanate from the church, ethnic cultures and the organization. What does this mean for leaders?

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KNOWLEDGE MANAGEMENT

The Intellectual and Curricular Spaces of Knowledge Studies Dr. Jay Bernstein, Robert J. Kibbee Library, Kingsborough Community College, CUNY, Brooklyn, USA Overview: This probes the background of the study of knowledge, transcending traditional philosophical concerns over different academic epochs, emerging literature on disciplinary organization in universities, and the changed nature of knowledge. Leading Change at Walden University’s Doctor of Business Administration Program: Using the Kotter Model for Analysis Dr. Yvonne Doll, Walden University, Minneapolis, USA, Dr. Gene Fusch, Walden University, Dr. Pamela Smith, San Jose, USA Overview: The presenters will discuss how a transformational leader from Walden University’s Doctor of Business Administration program used the Kotter change model to build a dynamic university business program. A Q Methodological Study on Perceptions of What Would Enhance Distance Education Dr. Joseph Meloche, School of Library and Information Sciences, North Carolina Central Uniiversity, Durham, Dr Ying Sun, Department of Library and Information Studies, State University of New York at Buffalo, Buffalo, USA Overview: This study will help us to learn more about the needs and perceptions held by distance education students in the context of their educational studies.

Room 4 COLLOQUIUM

SURREY HOSPITAL IS THE "NEW COOL": CREATING A CULTURE OF PRIDE,

COLLABORATION AND INNOVATION Pamela R. Theriault, Organization Development, Erica Groschler, TPS Consulting Ltd., Diane Burton, Radian Consulting Services, Leslie-Ann Drummond, SMH Redevelopment & Expansion, Michelle Royle, People Development, Fraser Health Authority, Surrey, Canada Overview: This is a discussion of culture transformation for a large hospital campus with an evolving Ministry mandate of research and academics.

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ORGANIZATIONAL CULTURES

Organizational Culture as Intention: A New Approach to Organizational Liability for Mens Rea Crimes Jennifer Quaid, Faculty of Law Civil Law Section, University of Ottawa, Ottawa, Canada Overview: Analyzing the role of culture in how organizations make choices about organizational goals and outcomes offers a new and compelling basis for arguing that organizations can commit intentional crimes. The Impact of For Benefit Corporate Structure: The Fourth Sector of the Economy Dr. Kathleen Wilburn, Dr. Ralph Wilburn, St. Edward's University, Austin, USA Overview: The Benefit Corporation focuses on social benefits rather than maximizing profit. It creates a fourth sector of the economy that will address societal problems and change the focus of capitalism. Social License to Operate as a Business Strategy for Involving Stakeholders Dr. Kathleen Wilburn, St. Edward’s University, Dr. Ralph Wilburn, St. Edward’s University, USA Overview: Social License to Operate (SLO), based on a United Nations initiative, is achieved through acceptance of a company’s activities by the stakeholders who are affected by them. Emergent Leadership in Virtual Teams: A Study of Distributed Cognition in a Global Organization Samantha Kanta, Walden University, Eagle, USA Overview: This paper presents findings on leadership emergence situated in a global virtual team. A complex-adaptive systems framework offers insight into knowledge work practices in organizations.


THE CHALLENGES OF GOING GLOBAL

Cultural Factors Affecting International Teamwork Dynamics and Effectiveness Dr. Steven Levitt, The University of Texas at San Antonio, San Antonio, USA Overview: This study explores cultural factors affecting international team dynamics and effectiveness. The results explore a variety of cultural paradoxes, complexities and differences which affect many aspects of collaborative work. By all Means, Prosper Giant Economies Prof. Samina Najeeb, Department of English, WISH Institute, Islamabad, Pakistan Overview: The paper explains why the multinationals have grown in the last two decades, reflecting rapid post-war economic growth and the intensified search for sources of raw materials and new markets. Measuring the Utilization Effects of Managerial Capabilities around the World: Individual Performance Outcomes Prof. Johanna Anzengruber,Steinbeis University Berlin, Stuttgart, Germany Overview: Measuring the impact of capabilities on performance outcomes of 4424 successful managers from across 25 countries revealed contrasting evidence - as some capabilities foster and some hinder annual target achievements. Organizational Culture in Cross-border Acquisitions Robin Hurst, Assistant Professor, School of Education, Virginia Commonwealth University, Richmond, VA, USA Overview: Organizational Culture has a direct influence on acculturation of organizations in cross-border acquisitions. The process of acculturation, or changes in organizational culture, may be a key indicator of successful integration.

15:20-15:30 BREAK

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RESISTING CHANGE

Organisational Change Management at Conzinc Riotinto, Australia Dr. Ronald Paul Lynch, James Cook University, Cairns, Australia Overview: Kotter’s 8 step change process is represented as a pass through diagnostic lens through which the veracity of an Australian mining company’s organisation development intervention is evaluated. Indian Companies' Adaptation to Change in the Modern World Thomas Mathew, Mumbai University, Mumbai, India Overview: This paper looks at how important sectors in the Indian economy are handling change by developing appropriate strategies in the modern world. Is Obedience, Not Resistance, the Real Organizational Change Killer? Ron Koller, Detroit, Rick Fenwick, Jr., Capella University, Novi, USA Overview: Reactions to change are more complex than a positive-negative dichotomy. This presentation describes an empirically based change model exploring the relationship between resistance, commitment, indifference, and obedience.


NOW YOU SEE IT, NOW YOU DON’T: VIRTUAL CHANGE

Working Across Time and Space: The Impact of Virtual Teams on Knowledge Management Dr. Fredricka Joyner, Dr. Matt Wills, Indiana University East, Richmond, USA Overview: Virtual teams have become a key organizational strategy with a profound impact on knowledge management processes. This paper describes the impact of six virtual team dynamics on knowledge management processes. The Ethical and Cultural Issues in E-learning Dr. Othman Almenaie, King Saud University, Riyadh, Saudi Arabia Overview: E-learning has a lot of advantages that contributed to the development of the educational process But at the same time it has brought ethical and cultural issues in new forms. Merging Approaches and Weighting Dimensions of Cultural Intelligence Monica Semenuik, Simon Fraser University, British Columbia, Canada Overview: Can we merge the two definitions of "cultural intelligence?" I say "yes," and subsequently propose a weighting schema that would calculate an individual’s overall score for cultural intelligence (CQ).

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TRANSFORMING KNOWLEDGE

This is College? The Narratives of Faculty, Staff, and Students in Creating a More Diverse and Inclusive Campus Dr. Charles Gause, University of North Carolina at Greensboro, Greensboro, USA Overview: This paper presents the work of faculty, staff, and students at Southern State University who were engaged in multiple processes for creating a diverse and inclusive campus climate and culture.

Application of Service Dominant Logic And Relationship Marketing: Student Retention In Higher Education Trevor Omoruyi, University Of Salford, Manchester, Greater Manchester, Uk Overview: the paper addresses how the application of relationship marketing and a premise of sd-logic ("the customer is always a co-creator of value") can improve student retention in higher education institutions.


INNOVATIONS: PROBLEM OR PANACEA

The Three Dimensions of Innovative Organization Cultures Vesa Laine, Gamify Finland, Oulu, PhD Jarkko Niittymäki, Infrastructure Division, Ramboll Finland, Helsinki, Finland Overview: This paper explores organizational innovation culture and the sociality of research and development. Proactive Reviews: From Personal Knowledge to Organizational Learning Ditte Kolbaek, Learning and Philosophy, Aalborg University, Copenhagen, Denmark Overview: The analyses the invention and implementation of proactive reviews, a research-based method for organisational learning that has led to sustained business success due to increased efficiency, innovation and bottom line. Managing Organizational Transition to the Growth Phase: A Study of French Small and Medium Sized Enterprises Călin Gurău, Marketing, Groupe Sup de Co Montpellier Business School, Montpellier, France Overview: This explores the transition of successful small and medium sized enterprises to a growth stage, focusing on the specific challenges encountered, and solutions adopted for the management of organizational change.

Room 6 SPANISH LANGUAGE WORKSHOP

VALORACIÓN DE MARCAS: UNA REVISIÓN DE LOS MODELOS DE INTERBRANDTM Y

BRAND CAPABILITY VALUETM Washington Macias Rendon, Escuela Superior Politécnica del Litoral (ESPOL) Guayaquil, Guayas, Ecuador Katia Lorena Rodriguez Morales Escuela Superior Politécnica del Litoral (ESPOL) Guayaquil, Guayas, Ecuador Overview: Revisión de modelos de Interbrand y Brand Capability Value, planteamiento de mejoras y uso del Modelo CAPM, para estimar la tasa de descuento en el proceso de valoración.

16:45-18:00 NETWORKING COCKTAIL RECEPTION (ROOM 5)

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Friday, 14 June 8:30-9:00 CONFERENCE REGISTRATION DESK OPEN

9:00-9:15 MORNING OPENING AND HOST REMARKS – Kathryn Weisbaum, Knowledge, Culture and Change in Organizations Knowledge Community

9:15-9:50 PLENARY SESSION – Vivian Smith, Liberty Quest Enterprises Inc., British Columbia, Canada “Three Dog Night: One is the Loneliest Number”

9:50-10:30 GARDEN SESSION AND BREAK


Room 1 WORKSHOP

THE VIRTUAL MANAGER: CREATING A CULTURE OF TRUST, RESPECT AND

COLLABORATION IN THE VIRTUAL ENVIRONMENT Chris Perillo, Talent Strategy, American Cancer Society, Poulsbo, USA Overview: This highly interactive workshop will explore ways to successfully and productively work in and manage a virtual team.

Room 2 WORKSHOP

EXPLORING ALTERNATIVES TO THE "RESISTANCE-COMMITMENT CONTINUUM"

CONCEPT: TAPPING INTO SCHOLAR-PRACTITIONER PERSPECTIVES Ron Koller, Capella University, Detroit, Dr. Rick Fenwick, Capella Univeristy, Rick Fenwick, Jr., Industrial-Organizational Psychology, Capella University, Novi, USA Overview: Does the resistance-to-commitment continuum yield an accurate assessment of change? Scholars (and practitioners) do not agree. This workshop will engage participants to explore alternatives in current research and practice.


RESTRUCTURING AND THE EMPLOYEE

Talent Management in Healthcare Workforce Prof. M. Habeeb Ghatala, Apollo Hospitals Education & Research Foundation, Apollo Hospitals Group, Hyderabad, Andhra Pradesh, India; Sibasis Hense, School of Public Health, Queensland University Technology, Brisbane, Australia Overview: High demand and limited supply of competent workforce in healthcare calls for whole new mindset among human resource leaders to accept the concept of talent management in human resource processes. Organizational Justice Perception and Its Effects on Knowledge Sharing: A Case Study of Forensic Experts in the Turkish National Police Ahmet Can, College of Information, University of North Texas, Denton, USA Overview: This research investigates organizational justice perception and the impact on knowledge sharing among forensics experts. Communicating with Employees during Mergers and Acquisitions: How is the Use of Authentic Communication Principles Associated with Employee Outcomes? Renata Figueiredo, School of Education and Social Policy, Sao Paulo, Brazil, Gail Berger, Kellogg School of Management McCormick School of Engineering School of Education and Social Policy, Northwestern University, Evanston, USA Overview: This paper examines the relationship between the use of ten principles of authentic communication (Bishop, 2006) and employee outcomes during mergers and acquisitions.

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10:30-11:45 FRIDAY PARALLEL SESSION 4


LA INTEGRACIÓN DE UN MODELO SISTÉMICO DE INNOVACIÓN DE TECNOLOGÍA

ENFOCADO A LA GESTIÓN DE CONOCIMIENTO COMUNITARIO DE LA REGIÓN LAGUNA DEL ESTADO DE DURANGO. MODELO SISTÉMICO

DE INNOVACIÓN DE TECNOLOGÍA Ing Jose Alfredo Salinas, Instituto Tecnologico Superior de Lerdo, Durango, Mexico Overview: El presente trabajo propone la innovación tecnológica como un concepto que puede permitir a una región emerger de esa lucha diaria por incrementar su productividad y competitividad comunitaria.

Room 5 WORKSHOP

GETTING TO THE HEART OF THINGS: USING CAUSAL LOOP DIAGRAMS FOR

EFFECTIVE ORGANIZATIONAL DIAGNOSIS AND CLIENT DATA FEEDBACK Jim MacQueen, Virginia Tech Blacksburg, USA Overview: This workshop explores the use of systems thinking and causal loop diagrams to produce robust organizational diagnoses and use them with clients to help ensure buy-in and reduce initial resistance.

Room 6 WORKSHOP

THE PERFORMANCE TRIANGLE FOR ORGANIZATIONAL AGILITY: CONCEPT AND

EMPIRICAL SUPPORT Dr. Herbert Nold, Polk State College, Lakeland, USA, Lukas Michel, Research, Zurich, Switzerland Overview: This workshop presents a performance triangle of leadership, systems, and culture enabled by people to facilitate organizational agility and success. Empirical data from which the model emerged will be presented.

11:45-12:35 LUNCH


Room 1 SPANISH & PORTUGUESE LANGUAGE PAPER SESSION

NEOCONSUMIDOR Y LA GESTION DEL CONOCIMIENTO

A Controladoria E O Poder Discriminante Do Neoconsumidor Dr Paulo Schmidt, Universidade Federal do Rio Grande do Sul Porto Alegre, Brazil Overview: A evolução negocial ocorrida nos últimos anos fez com que a Controladoria passasse a ter um papel basilar na geração de informações para os consumidores tradicionais e dos neoconsumidores Un Modelo Para La Gestión Del Conocimiento Para Pequeñas Y Medianas Empresas Agroalimentarias Dra. Laura Elena Garza Bueno, Universidad Autónoma de Chapingo, Distrito Federal, Ciudad de México, Mexico, Jose Maria Gil Roig, Universidad Politécnica de Cataluña, Spain Overview: Propuesta sobre un modelo de gestión del conocimiento para pequeñas y medianas empresas agroalimentarias del sector rural a fin de asegurar su operación y competencia. Gestión del Conocimiento en Chile Dr. Gregorio Perez Arrau, Universidad de Santiago de Chile Santiago, None, Chile Overview: Este paper es un primer intento por conocer el grado de penetración y el estado de desarrollo de la gestión del conocimiento en Chile.

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THE SCIENCE OF CHANGE

The Neuroscience of Resistance Dr. Andre Golard, Seattle, Robert Spencer, Change Consulting Associates, USA Overview: A neuroscientist and a change practitioner expose why common leadership practices elicit resistance. New practices proven to accelerate change are identified that manage fear and reactions to losses. Organizational Intelligence: What We Can Learn from the Brain Dr. Andre Golard, Seattle, Scott Parris, Bothell, USA Overview: Neuroscience conceives of intelligence as the ability to predict. When applied to organizations, this model can create dramatic leaps in effectiveness and transform the culture of knowledge work. Change Management is Crucial in Information Technology Projects Dr. Tom Chan, School of Business, Southern New Hampshire University, Manchester, USA Overview: Many engineers assume that good designs automatically sell new systems. Such mindsets are counterproductive. Successful technology projects hinge upon thorough change management analysis and organizational cultures that facilitate technology adaptation. Controlled Vocabularies and Taxonomies to Support Enterprise Knowledge Management Dr. Abdus Sattar Chaudhry, Department of Library and Information Science, Kuwait University, Kuwait Overview: This reviews terminologies and taxonomies for categorization and labeling of digital resource to support enterprise knowledge management.


THE SELF AND THE COMPANY

Mentorship in Health Care Organizations: Managers’ Perspectives Dr. Noelle Rohatinsky, College of Nursing, University of Saskatchewan, Saskatoon, Canada Overview: Employees in health care organizations must take action to demonstrate their commitment to mentoring in order for mentoring cultures to be created and sustained, and lead to recruitment and retention. Values Orientation, Needs Satisfaction and Job Performance of Public Servants in the Cross River State of Nigeria Peter Unoh Bassey, Anne Emmanuel Omori, Institute of Education, University of Calabar, Calabar, Nigeria Overview: The study examined the values orientation, needs satisfaction and job performance of public servants in Cross River State, Nigeria. Principles of Spirituality in the Management of For Profit Businesses Dr. Patricia Levy, Department of Sociology and Social Work, Fort Hays State University, Hays, USA Overview: This is an analysis of the role of spirituality, the methods for implementation, and its impact on management and interrelationships within for profit business settings. Sticking to the Script: Employee Identification and Brand Representation Caroline McGrath, Masters Science Learning and Organizational Change School of Education and Social Policy, Northwestern University, Evanston Illinois, Seattle, Dr. Gail Ann Berger, Learning and Organizational Change, Northwestern University, Evanston, USA Overview: This paper explores the relationship between employees’ identification with an organization and the employee’s ability to represent the organization’s brand to external stakeholders.

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NEW VISIONS Knowledge Sharing And Collaboration In Oil And Gas Operations Kenneth Fung, Visser Consulting Ltd. Calgary, Alberta, Canada Overview: Knowledge sharing and collaboration in managing oil and gas operations using measurement schematics and gotomeeting can result in operational excellence. Human Resource Development in Nigerian Polytechnics Makoji Robert Stephen, Doctoral Student, Salford Business School, University of Salford, Manchester, UK Overview: The research work underscores the need for robust human resource development strategy as a solution to the incidence of underdevelopment of human resources in Nigerian Polytechnics. Learning from Continuous Evaluation: Principles, Practices and Lessons Prof. Ola Busari Executive Manager: Knowledge Management, Trans-Caledon Tunnel Authority Centurion, Gauteng, South Africa Overview: This paper departs for the traditional preoccupation with measuring project outputs, and presents alternative practices seeking a more dynamic and comprehensive understanding of the processes inherent in interventions.


MACRO CHANGE Planning for the Future Together: Staff Engagement at the Heart of Organizational Change in a Complex Health Care Organization Dr. Rosie Ilett, University of Glasgow, Glasgow, UK Overview: This is a presentation of an approach to staff engagement of a large sexual health care organization to facilitate change which achieved significant outcomes for patients and for staff. The Adoption Of Proactive, Supervisor-Subordinate, Two-Way Communication Process And Organizational Change In U.S. Rural Telecommunications Companies Dr. Trevor Bonstetter, Walden University, Mayfield, Ky, Usa; Dr. Jean Gordon, Florida International University, Hollywood, Fl, Usa Overview: Rural telecommunication organizations face transformational change to be competitive in their use of business models as the technological challenges advance. Evaluating the Sustainability of the Road Fund in Financing Road Maintenance in Ghana Kwame Mireku, Kwame Nrumah University of Science and Technology Overview: This research sought to find out the sustainability of the Ghana Road Funds in the midst of its serious debt situation.

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THE ECONOMY OF KNOWLEDGE

Engineering Education Made In Germany Ursula Bach, Rwth Aachen University, Center For Learning And Knowledge Management, Aachen, Nrw, Germany Overview: Educating engineers is the main topic of this presentation. It will show opportunities how to improve the teaching abilities of lecturers in engineering classes as part of an advanced training. Perceived Versus Financially Measured Strategic Position of a Company Dr. Ladislav Siska, Msarky University, Brno, Jihomoravsky Kraj, Czech Repulic Overview: This paper discusses outperforming companies that show the harmony in strategy type perceived by managers and financially measured strategies based on DuPont’s method of ROA decomposition. Business Students’ Perception on the Role of Cash Control in Business Management in the Philippines Prof. Jephte Munez, San Beda College, Manila, Metro Manila, Philippines Overview: To understand the thoughts and feelings of business students about the role of cash control in business management in the Philippines, the Zalman Metaphor Elicitation Technique (ZMET) has been used.

14:05-14:15 BREAK



ADVANCEMENTS IN MANAGEMENT

Manageing Employees: An Analysis of Employees’ Personal Values in Indonesia Hastuti Naibaho, Pelita Harapan Surabaya University, Surabaya, East java, Indonesia Overview: Meeting the employees’ needs is related to employee’s personal values that are embedded in their lives. Meeting the employees’ needs is not only monetary (extrinsic) but also psychological needs (intrinsic). Creating a Reasonable Basis for Evaluation: A Cybernetic Approach for the Development of a Methodology to Identify the Value Proposition of Enterprise IT Philipp Wolters, RWTH Aachen University, Aachen, NRW, Germany Overview: Culture is a way of life of a society. An organization, too, has a personality, which we call its culture. Cultural practices may contribute to the organizational change in society.

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MOOCS - ¿CÓMO EVITAR QUE SEAN OTRA MODA PASAJERA?

Dr. Daniel Sotelsek Salem, Universidad de Alcalá, Alcala de Henares, Spain, Leonor Margalef, Universidad de Alcalá, Alcala de Henares, Spain, Luis González Lorenzo, GAIA PROGRAM 3.0, Madrid, Spain, Alejandro Iborra, Universidad de Alcalá MADRID, Spain Overview: Bajo las siglas MOOC (Massive Open Online Courses) se esconden unas posibilidades que van mucho más allá de servir de meros recopilatorios de contenidos o videolecciones salpicadas de algunos exámenes.


LEADERSHIP AND CHANGE IN HIGHER EDUCATION

External Adaptability of Higher Education Institutions: The Use of Diagnostic Interventions to Improve Agility Dr. Rana Zeine, Saint James School of Medicine, Netherlands Antilles, Dr. Cheryl A. Boglarsky, Human Synergistics International, Plymouth, Patrick Blessinger, International Higher Education Teaching and Learning Association, New York, USA, Lukas Michel, SPHERE Advisors AG, Zug, Switzerland Overview: Higher education is challenged by growing markets. Research on the effectiveness of change indicates the need for agility. The paper suggests using a diagnostic tool to improve change performance. Instituting Large Scale Change at a Research Intensive University: A Case Study Dr. James Crawford, North Carolina Agricultural and Technical State University, Greensboro, Dr. Robert Drake, Hartwick College, Oneonta, Chad Rohrbacher, North Carolina Agricultural and Technical State University, Greensboro, USA Overview: This paper examines the difficulty of instituting large scale change at one research intensive university. University and Schools Partnership in Saudi Arabia: The College of Education at King Saud University as a Case Study Dr. Tariq Althwaini, King Saud University, Riyadh, Saudi Arabia Overview: The study’s aim is to investigate the attitude and role of colleges of education and schools leaders in developing partnership between colleges of educations and schools in Saudi Arabia. Knowledge Organization Content in Graduate Coursework Prof. Sajjad Rehman, Kuwait University, Kuwait Overview: This is an analysis of the coursework headings of knowledge organization content in information studies graduate coursework.

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CHANGE DYNAMICS

The Ambiguity of Vision Dr. Jay Chandran, International Business Department, Northwood University, Midland, USA Overview: The definition of what an organization's vision should be, and the role of a well-articulated and coherent vision in the long-term success of an organization. The Grounds and Strategies for Ethical Behavior and Decision Making in School Administration: Perspectives of Canadian Principals Dr. Benjamin Kutsyurua, Queen's University, Canada, Prof. Keith Walker, University of Saskatchewan, Canada, Dr. Sabre Cherkowski, University of British Columbia, , Canada Overview: This article brings to description Canadian school principals’ perceptions of the factors that constitute ethical behavior, and the grounds and strategies for ethical decision making in their work. Nationalism, Policy and Practice in International Education Prof. Benedict Edward DeDominicis, The Catholic University of Korea, Seoul, South Korea, Overview: “Globalization” as in effect Westernization of national university education supposedly supports an emerging global elite Meritocracy. Dominant international political actors disproportionately influence this process for their particular aims.


LEARNING AS CHANGE AGENT

Alternative Educational Approaches for the Underserved in Uganda: Experiences from Three Programs Dr. Willy Ngaka, University of KwaZulu-Natal, South Africa Overview: This paper seeks to provide a detailed descriptive account of alternative educational approaches that are appropriate for meeting the needs of the remote and hard to reach communities in Uganda. “Doing Battle”: A Metaphorical Analysis Of It Induced Cultural Change Dr. Stephen Jackson, University Of Southampton, Southampton, Uk Overview: The paper acknowledges that the use of metaphor (particularly metaphor as war) can offer a penetrating account of the challenges and subcultural differences at play during it induced cultural change. Engaging Adult Learners: Strategies For Enhanding Active Participation Dr. Joanne Neal, Concordia University College Of Alberta, Edmonton, Alberta, Canada Overview: Drawing from literature and action research, this session illustrates pedagogically sound instructional strategies to engage adult learners, increase participation, and shift the focus and responsibility for learning to the student. Strategy Management Process In A Multilayered Organization Dr. Paul Oluikpe, Senior Strategy Specialist Knowledge Management, Strategy Management Department, Central Bank Of Nigeria, Abuja, Fct, Nigeria Overview: This paper describes the process of formulating, developing, and executing strategy in a multilayered organization.

15:45-16:15 CLOSING CEREMONY

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LIST OF PARTICIPANTS

Almenaie Othman King Saud Univeresity Saudi Arabia

Almohaini Abdulrahman Imam Muhammad Ibn Saud Islimic University Saudi Arabia

Al-Rashed Abeer King Saud University Saudi Arabia

Alsubaie Falah Imam Mohammed Ben Saud University Saudi Arabia

Althwaini Tariq King Saud University Saudi Arabia

Amoah Alfred Seelt Consultancy Netherlands

Anderson Sharon Pepperdine University USA

Anzengruber Johanna Steinbeis University Berlin Germany

Apfelthaler Gerhard California Lutheran University USA

Askarany Davood University of Auckland New Zealand

Assari Ali Mysore University India

Baby Lutumba Kabuiku Superior Teaching and Scientific Research Ministry Democratic Republic of the Congo

Bach Ursula RWTH Aachen University Germany

Barca Beverly Canada

Bassey Peter University of Calabar Nigeria

Bedford Denise Kent State University USA

Beresford Jill Barbara Annis & Associates, Inc. USA

Bernstein Jay Kingsborough Community College USA

Bhagat Parimal Indiana University of Pennsylvania USA

Bishwas Sukanta Roy University of Rome Italy

Blaess Donna Concordia University Chicago USA

Blumberg Daniel M. Alliant International University USA

Bonnstetter Trevor Walden University USA

Burton Diane Fraser Health Authority Canada

Busari Ola Trans-Caledon Tunnel Authority South Africa

Bushe Gervase R. Simon Fraser University Canada

Can Ahmet The University of North Texas USA

Caputo Tullio Carleton University Canada

Carter Fred Francis Marion University USA

Chan Tom Southern New Hampshire University USA

Chandran Jay Northwood University USA

Charles Kimurgor King of Kings Ministries International Uganda

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Chaudhry Abdus Sattar Kuwait University Kuwait

Cherkowski Sabre University of British Columbia, Okanagan Canada

Crawford James North Carolina Agricultural and Technical State University USA

Dada Olaniyi Olatunde Mmiditsi Senior Secondary School South Africa

Daly Edward University of Phoenix USA

DeDominicis Benedict Edward Walden University USA

Doll Yvonne Walden University USA

Drummond Leslie-Ann Fraser Health Authority Canada

Edokpa Leonard Behappy & Co. UK

Escorcia Caballero Tharvy Elena Universidad del Magdalena Colombia

Fallon Patrick J. University of Reading Canada

Fenwick Rick Fenwick Koller Associates USA

Fenwick Jr. Rick Capella University USA

Fiacre Ambena Baelongandi Teaching Superior and Scientific Research Ministry Democratic Republic of the Congo

Figueiredo Renata Northwestern University Brazil

Flores Franklyn Fundacion de Ayuda Para Los Pobres de la Republica Dominicana

Dominican Republic

Fraser Tina Canada

Fung Kenneth Visser Consulting Ltd. Canada

Fusch, Ph.D. Gene E. Walden University USA

Garza Bueno Laura Elena Colegio de Postgraduados Mexico

Gashaw Natnael Mequanint University of Rome Tor Vergata Italy

Gause Charles University of North Carolina at Greensboro USA

Ghatala M. Habeeb Apollo Hospitals Group India

Golard Andre Smarter Business Decisions USA

Gordon Jean Florida International University USA

Groschler Erica Fraser Health Authority Canada

Gurau Calin Groupe Sup de Co Montpellier Business School France

Hearn Thomas GVTC USA

Hedman Briana University of Denver USA

Hirsch-Sigfusson Tammy Canada

Hollywood Kathy Concordia University Chicago USA

Hurst Robin Virginia Commonwealth University USA

Ilett Rosie University of Glasgow UK

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Jackson Stephen University of Southampton UK

Jeffreys Mark Utah Valley University USA

Joyner Fredricka Indiana University East USA

Jupsy Gombo Nsingi Teaching Superior and Scientific Research Ministry Democratic Republic of the Congo

Jyoti Tarun The University of Hong Kong Hong Kong

Kanta Samantha Walden University USA

Kash Bita A. Texas A&M Health Science Center USA

Khan Muhammad Zahir Fauji Fertilizer Bin Qasim Limited Pakistan

Kokou Armel Loccoh NGO DFA-TOGO Togo

Kolbaek Ditte Aalborg University Denmark

Koller Ron Capella University USA

Krone Ainsley Office of the Children's Advocate Canada

Kutsyuruba Benjamin Queen's University Canada

Laboucan Darrel Canada

Laine Vesa Gamify Finland Finland

Lang Ruth Anglican Church Grammar School Australia

Law Milagros Monash University Australia

Lee Ryne University of Keleniya Sri Lanka

Levitt Steven The University of Texas at San Antonio USA

Levy Patricia Fort Hays State University USA

Lynch Paul James Cook University Australia

Macias Rendon Washington Escuela Superior Politécnica del Litoral Ecuador

MacQueen Jim Virginia Polytechnic Institute and State University USA

Mathew Thomas Mumbai University India

McGrath Caroline Northwestern University USA

Meloche Joseph North Carolina Central University USA

Mercuro Nicholas Michigan State University USA

Michel Lukas SPHERE Advisors AG Switzerland

Miller Marc GVTC USA

Mokhtarihajiyar Amin Asak Tejarat Persian International Trading Co. Islamic Republic of Iran

Munez Jephte San Beda College Philippines

Naibaho Hastuti Pelita Harapan Surabaya University Indonesia

Najeeb Samina WISH Institute Pakistan

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Nakiyingi Sarah Marion Makerere University Uganda

Neal Joanne Concordia University College of Alberta Canada

Ngaka Willy University of KwaZulu-Natal South Africa

Niittymäki Jarkko Ramboll Finland Finland

Nold Herbert Polk State College USA

Nwosisi Chizoba L. University of Liverpool Nigeria

Oji Kalu University of Salford UK

Oluikpe Paul Central Bank of Nigeria Nigeria

Omoruyi Trevor University of Salford UK

Osayi-Mennon Matthias Osamwen University of Greenwich UK

Parker Erica Canada

Payne Alison KPMG Canada

Perez Arrau Gregorio Universidad de Santiago de Chile Chile

Perillo Chris American Cancer Society USA

Peterson Philip E. Bowie Hertz And Company Limited Nigeria

Philibert Malungana Diembi Superior Teaching and Scientific Research Ministry Congo

Philipp Wolters RWTH Aachen University Germany

Quaid Jennifer University of Ottawa Canada

Rehman Sajjad Kuwait University Kuwait

Roberts Shelley StrategyClicks, Inc. USA

Robertson Greg KPMG Canada

Rodriguez Morales Katia Lorena Escuela Superior Politécnica del Litoral Ecuador

Rohatinsky Noelle University of Saskatchewan Canada

Rothman Miriam University of San Diego USA

Royle Michelle Fraser Health Authority Canada

Salibi Manal Public Health Agency of Canada Canada

Salinas Jose Alfredo Instituto Tecnologico Superior de Lerdo Mexico

Sanga Kabini Victoria University of Wellington New Zealand

Santin Claudia Concordia University Chicago USA

Schmidt Paulo Universidade Federal do Rio Grande do Sul Brazil

Semeniuk Monica Simon Fraser University Canada

Shane Mary Jo California Lutheran University USA

Sherry Patrick University of Denver USA

41

Shimoni Baruch Bar-Ilan University Israel

Sinha Indira College of Commerce India

Siska Ladislav Masaryk University Czech Republic

Smith Vivian Liberty Quest Enterprises, Inc. Canada

Sotelsek Salem Daniel Universidad de Alcalá Spain

Spencer Robert Change Consulting Associates USA

Starr Karen Deakin University Australia

Stephen Makoji Robert University Of Salford UK

Subedi Bishwa Bandhu Institute of Community Health Cooperative Limited Nepal

Theriault Pamela R. Fraser Health Authority Canada

Toomey Elizabeth University of Canterbury New Zealand

Toto Nyanga Mayuma Superior Teaching and Scientific Research Ministry Democratic Republic of the Congo

Wanke Pawel Canada

Wilburn Kathleen St. Edward's University USA

Wilburn Ralph St. Edward's University USA

Wills Matt Indiana University East USA

Wilson Billy GVTC USA

Wylie Dana Canada

Yakubi Abdul Bari Ritsumeikan Asia Pacific University Japan

Yatera Akibou Initiative Development - ID Mali

Zeine Rana Saint James School of Medicine Netherlands Antilles

42

A Social Knowledge Platform

Create Your Academic Profile and Connect with Peers

Developed by our brilliant Common Ground software team, Scholar connects academic peers from around the world in a space that is modulated for serious discourse and the presentation of knowledge works. Utilize your free Scholar membership today through:

Building your academic profile and list of published works.

Joining a community with a thematic or disciplinary focus.

Establishing a new knowledge community relevant to your field.

Creating new academic work in our innovative publishing space.

Building a peer review network around your work or courses.

. Scholar quick start guide:

1) Navigate to http://cgscholar.com. Select [ Sign Up ] below ‘Create an Account’.

2) Enter a “blip” (a very brief one-sentence description of yourself).

3) Click on the “Find and join communities” link located under the YOUR COMMUNITIES heading (On the left hand navigation bar).

4) Search for a community to join or create your own.

http://cgscholar.com/

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Scholar next steps – build your academic profile:

About: Information about yourself, including a linked CV in the top, dark blue bar.

Interests: Searchable information so others with similar interests can locate you.

Peers: Invite others to connect as a peer and keep up with their work.

Shares: Make your page a comprehensive portfolio of your work by adding publications in the Shares area - be these full text copies of works in cases where you have permission, or a link to a bookstore, library or publisher listing. If you choose Common Ground’s hybrid open access option, you may post the final version of your work here, available to anyone on the web if you select the ‘make my site public’ option.

Image: Add a photograph of yourself to this page; hover over the temporary avatar and you will see a little pencil/edit icon to select.

Publisher: All Common Ground community members have free access to our peer review space for their courses. Here they can arrange for students to write multimodal essays or reports in the Creator space (including image, video, audio, dataset or any other file), manage student peer review, co-ordinate assessments, and share students’ works by publishing them to the Community space.

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A Digital Learning Platform

Use Scholar to Support Your Teaching Scholar is a social knowledge platform that transforms the patterns of interaction in learning by putting students first, positioning them as knowledge producers instead of passive knowledge consumers. Scholar provides scaffolding to encourage making and sharing knowledge drawing from multiple sources rather than memorizing knowledge that has been presented to them. Scholar also answers one of the most fundamental questions students and instructors have of their performance, "How am I doing?" Typical modes of assessment often answer this question either too late to matter or in a way that is not clear or comprehensive enough to meaningfully contribute to better performance. A collaborative research and development project between Common Ground and the College of Education at the University of Illinois, Scholar contains a knowledge community space, a multimedia web writing space, a formative assessment environment that facilitates peer review, and a dashboard with aggregated machine and human formative and summative writing assessment data. The following Scholar features are only available to Common Ground Knowledge Community members as part of their membership. Please email us at [email protected] if you would like the complimentary educator account that comes with participation in a Common Ground conference.

Create projects for groups of students, involving draft, peer review, revision and publication.

Publish student works to each student’s personal portfolio space, accessible through the web for class discussion.

Create and distribute surveys.

Evaluate student work using a variety of measures in the assessment dashboard. Scholar is a generation beyond learning management systems. It is what we term a Digital Learning Platform, it transforms learning by engaging students in powerfully horizontal ‘social knowledge’ relationships. For more information, visit: www.learning.cgscholar.com.

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international conference on knowledge, culture and … · productive diversity: capitalizing on...

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