international aerospace quality group (iaqg)

International Aerospace Quality Group

(IAQG)

Xavier Sahut d’IzarnIAQG President

SAFRAN

IAQG Supplier ForumMontreal, Canada, October 10th, 2013

IAQG Overview

IAQG MissionThe mission of the IAQG is to implement quality initiatives that make improvements throughout the value stream of products and services For that purpose, the IAQG:Promotes quality cultureEstablishes and maintains quality management system standards and certification system, recognized by international normalization bodies and regulatory and governmental agenciesCollects and offers best practices and processesPromotes cooperation between international aviation, space and defense companiesMaintains relationships with regulatory and governmental agencies and other industry stakeholders

IAQG Vision

IAQG is recognized and valued as the world’s leading authority for Aviation, Space, and Defense Industry quality

IAQG Five Year Vision

Product and Services Quality and Delivery will have improved 20% per year throughout the product lifecycle

Robust processes achieved throughout the supply chain

IAQG Quality Management System certification program is robust, recognized and valued

90% of the supply chain certified to IAQG Quality Management System Standards

IAQG: A Global Team

Achieve significant performance improvements in Quality, Delivery, and Achieve significant performance improvements in Quality, Delivery, and consequently Cost, on all products and services throughout the value consequently Cost, on all products and services throughout the value streamstream

Whose mission is to:

International Aerospace Quality GroupInternational Aerospace Quality GroupInternational Aerospace Quality GroupInternational Aerospace Quality Group

IAQG Council

68 Major OEMs worldwide

13 APAQG

members

APAQG(Asia & Pacific)

EAQG(Europe)

34 EAQG

members

AAQG(Americas)

21 AAQG

members

Aligned to Address ChallengesAligned to Address Challenges

Relationship Growth Strategy• Civil Authorities - Production • Space• Defense• Maintenance, Repair & Overhaul• Trade Associations

ImprovementStrategy

• Requirements

• People Capability • Product & Supply

Chain Improvement

• Performance

IAQG Other Party Management Team

3 Axes3 Axes

IAQG Strategic Focus

IAQG Achievements

Product and Services Quality and Delivery will have improved 20% per year throughout the product lifecycle

– Flow Down by IAQG Member Companies

– 4th IAQG Strategy Improvement stream created with “Performance”

– Performance Index implemented within IAQG– Supplier performance as seen by IAQG Member

Companies (2010 Performance level complete – 2012 in process)

– Indicators definition completed as part of SCMH– (Supply Chain Management Handbook)

IAQG Vision Goals Management

IAQG Achievements

Robust processes achieved throughout the supply chain


– SCMH providing Best Practices / Tools

– Dedicated SCMH tools to assess processes maturity

IAQG Achievements

IAQG Quality Management System certification program is robust, recognized and valued

– ICOP (Industry Controlled Other Party)

– Certification Auditor accreditation reinforced: Harmonized Training & Examination materials

controlled by IAQG

– Certification Audit duration revised: Minimum audit duration defined New requirements for auditing Management Systems

with multiple QMS applicability

– Civil Authorities recognition

IAQG Achievements

90% of the supply chain certified to IAQG Quality Management System Standards


– Yearly IAQG Survey monitoring 9100 Certification with: IAQG Member companies certification rate IAQG Suppliers rate

IAQG Achievements

90% of the supply chain certified (Cont’d)– Suppliers certification rates:

SectorSuppliers

2010 2011 2012

AAQG 71,5 % 70,8 % 68,0 %

APAQG 60,6 % 72,6 % 84,2 %

EAQG 69,5 % 68,5 % 70,5 %

Total IAQG 68,7 % 69,9 % 72,3 %

– Biases: AAQG: Effect of Member companies not mandating

suppliers to be 9100 certified ( 12 on 20 60 %): Rate at 60,2 % instead of 77,7 % for the others EAQG: EAQG Members with only Defense and

Space activities (6 on the total of 35): Rate at 42,3 % instead of 75,8 % for the others

Summary

IAQG mature organization with 15 years existence

Significant achievements throughout the years:‒ QMS requirements‒ Certification scheme‒ SCMH

Need all Supply Chain players involvement

Common goal:

Improve our Industry performance for the benefit

of all parties

Thanks for your valuable contribution

Back-Up

IAQG Membership

IAQG Membership

The IAQG membership comprises:

• Companies who carry out the design, development, manufacture and support of original equipment at system or subsystem level for– Aviation and Space products (including platforms

and systems) and services– Land and Sea based systems for defense

applications

• Trade Associations, and their related bodies created by those aerospace companies, may be Members at Large

IAQG Membership

Blue Indicates Voting Member

* Indicates Sector Lead

Americas

• Aerojet• ATK• Ball Aerospace• Boeing• Bombardier• Eaton• Embraer• GE Aviation• General Dynamics/Gulfstream• Honeywell• Lockheed Martin • Moog• Northrop Grumman• * Parker Aerospace• Raytheon• Rockwell Collins• Rolls-Royce North America• Spirit AeroSystems• Textron• Triumph Group• UTC

Asia Pacific

• Aerospace Industrial Development Corporation (AIDC)

• AVIC• COMAC• DSO National Laboratories• EGAT• Fuji Heavy Industries• Indonesian Aerospace• IHI• Kawasaki Heavy Industries• KAL-ASD• Korea Aerospace Industries• * Mitsubishi Heavy Industries• ShinMaywa Industries

21 Members 13 Members

IAQG Membership

Blue Indicates Voting Member * Indicates Sector Lead

Europe

• Advanced Electronics Company• AgustaWestland• Airbus• *Airbus Military• Alenia• Astrium• Avio Aero• BAE Systems• Cassidian• Dassault Aviation• ELBIT Systems• Eurocopter• FACC• Fokker Aerospace• GKN Aerospace Engine Systems• HEGAN • Israel Aerospace Industries

• MBDA• Meggitt• Messier-Bugatti-Dowty• MTU Aero Engines• PFW• RAFAEL• Rolls-Royce• Russian Helicopters• SAAB Aerospace• SAFRAN• SAGEM• SNECMA• SONACA• THALES• Turbomeca• UAC• Zodiac Aerospace

34 Members

IAQG Strategy streams

Improvement StrategyStreams

Requirements– Establish, Develop, and Maintain Industry Quality requirements to

improve product and process integrity People Capability

– Develop the competency of, and support for, those engaged in Supply Chain processes, in all functions, to deliver continual improvements in On Time On Quality Delivery (OTOQD)

Product & Supply Chain Improvement– Deployment of Global Supply Chain Process standards and

guidelines to ensure continually improving OTOQD internally and externally

Performance– Provide objective data demonstrating the excellence performance

and continual improvement of the whole Aviation, Space and Defense Supply Chain

Relationship GrowthStrategy

Civil Authorities - Production – Working together with the international airworthiness authorities to

enable local design, production and certification with global acceptance

International Space Forum – Working together to achieve standards and a certification scheme

that can be effectively and efficiently used by space organizations Defense Relationship

– Coordination with NATO and defense organizations to adopt simpler, common standards

Maintenance, Repair & Overhaul (MRO) – Working together with industry towards recognition of IAQG

standards and effective industry use, application, and certification to improve aviation safety, product quality, and efficiency of the MRO industry

Trade Associations Relationship* – Establish relationships with other aviation industry Trade

Associations whose purpose and objectives overlap those of the IAQG

*: At Sector level only

Performance

IAQG PerformanceIndex

On Time Delivery (%) Item Escape Rates (ppm)

On Time Delivery Median Value dynamics :Year 2010 : 80%Year 2012 : 85%

Same range and standard deviation

Item Escape Rate Median Value dynamics :Year 2010 : 4300 ppmYear 2012 : 4000 ppm

Same range and standard deviation

250 data points

SCMH(Supply Chain

Management Handbook)

SCMH

SCMH Chapters & Content

Work In ProgressAvailable Future

Status

4. Suppliers sourcing selection & approval

2. Contract Requirements & Flow Down

1. Sales, Master Scheduling & Sequencing

3. Design & Development

•Requirements & Flow Down Templates

•Contractual Requirements Review & Management Guidance

•Supplier Selection and Capability Assessment

•Product Performance Detailed Assessment Checklists

•Master Scheduling

•Special Requirements & Critical Items

•Software Guidance (9115)

•Quality Aspects of New Product Development

SCMH


Status

5. Plant, material, skills, capacity planning &

scheduling

6. Order Management and logistic (Internal & external)

7. Manufacturing and Inspection

8. Supplier operational management and product

validation•Managing Product and Process Variation (9103)

•9102 Material for First Article Inspection

•Foreign Object Debris (FOD)

•Notification of Change Tool

•Supplier Quality Mgt Basics

•Subtier Supplier Control Management

•Advance Product Quality Planning APQP

•Order Management and logistic •Planning of Product

Realization (Plant, material skills and capacity planning)

SCMH


Status

•Process Mapping (VSM Based)

•Counterfeit & Suspect Unapproved Parts

10. Customer Support (Control of service

operations)

11. Business Management & Customer Sat. Monitoring

9. Control of non conformities, corrective and

preventive actions•Root Cause Analysis & Problem Solving

•Control of Non Conformities

•Work Transfer

•Configuration Mgmt

•Risk Management

•Delivery Metrics Definition

SCMH


Status

Appendices •9100 Rev C Deployment Support

•People Capability PCAP 001

•Link to ICOP Overview

•9100/SSCA/PPDAC Comparison

• IAQG dictionary

ICOP(Industry Controlled

Other Party)

Industry ControlOther Party (ICOP)

Accreditation Bodies

Certification Bodies

Suppliers

Industry

2nd party audits

accreditation

3rd partyCertificationfor ISO 9001

The ‘traditional’ scheme

Suppliers

Accreditation Bodies

Certification Bodies

Suppliers

Industry

The Aerospace ‘ICOP’ scheme

Auditors

Approval and

oversight

certification

Surveillance based

on risk analysis

&product audit

Other partyCertification

for 9100/9110/9120

ICOP schemeIAQG Achievements (Cont’d)

• 83.2% of certificates issued are single site certificates

• 93.3% of certificates are one or two sites

Total Certificated SitesDate Quantity Growth

1-Oct-13 16,668 4.49%1-Apr-13 15,952 5.39%1-Oct-12 15,136 1.80%1-Apr-12 14,873 (.86%)1-Oct-11 15,002 6.70%1-Apr-11 14,066 5.50%1-Oct-10 13,333 6.90%1-Apr-10 12,472 8.40%

Industry ControlOther Party (ICOP)

IAQG Achievements

IAQG Achievements

Requirements to harmonize the Quality Management System (QMS)

– 91xx Series Requirements(9100, “ Aviation, Space & Defense Organizations” – 9110, “ Maintenance Organizations” – 9120, “ Distributors”)

– 9101 & 9104 Trilogy

(Requirements for Certification Audits & ICOP scheme Management)

Requirements to Improve Product Integrity

– 9102, “First Article Inspection”– 9103, “Variation Management of Key Characteristics”– 9131, “Non-conformance Documentation”– 9134, “Supply Chain Risk Management Guidelines”

– And others…

IAQG Achievements (Cont’d)

IAQG Achievements (Cont’d)

SCMH (Supply Chain Management Handbook)

‒ 9102 First Article Inspection support materials‒ 9103 Key Characteristics Training ‒ Root Cause Analysis and Problem Solving ‒ Supplier Selection & Capability Assessment Model‒ Work Transfer Management

‒ And others…

international aerospace quality group (iaqg)

Documents

iaqg achievementsproduct

iaqg achievements90

iaqg overviewpage

iaqg visioniaqg

iaqg member companiesscmh

services quality

iaqg missionthe mission

quality cultureestablishes