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Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System By: Ashok Kowdle, Practice Manager Prakash Chhatwani, Senior Practice Director AST Corporation April 28, 2014 Specialized. Recognized. Preferred. The right partner makes all the difference. 1755 Park Street, Suite 100 | Naperville, Illinois 60563 | 1.888.278.0002 | www.astcorporation.com Applications Software Technology Corporation

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Integrating Oracle E-Business Suite with

Oracle Utilities Work Order Management System By: Ashok Kowdle, Practice Manager

Prakash Chhatwani, Senior Practice Director

AST Corporation

April 28, 2014

Specialized. Recognized. Preferred.

The right partner makes all

the difference.

1755 Park Street, Suite 100 | Naperville, Illinois 60563 | 1.888.278.0002 | www.astcorporation.com

A p p l i c a t i o n s S o f t w a r e T e c h n o l o g y C o r p o r a t i o n

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page i

Contents

INTRODUCTION ..................................................................... 1

PRE-REQUISITES & ASSUMPTIONS ........................................ 1

SUPPLY CHAIN PROCESS &HIGH LEVEL DATA FLOW ............. 2

CHALLENGES OF INTEGRATING ............................................... 3

HIGH LEVEL INTEGRATION POINTS .......................................... 3

PURCHASE REQUISITION INTEGRATION .................................. 4

PURCHASE ORDER INTEGRATION ........................................... 5

RECEIPTS INTEGRATION ......................................................... 6

INVOICE AND PAYMENTS INTEGRATION ................................. 7

MATERIAL REQUEST INTEGRATION ......................................... 8

STOCK TRANSACTION INTEGRATION ...................................... 9

VENDOR INTEGRATION ........................................................ 10

ACCOUNTS INTEGRATION .................................................... 11

EMPLOYEE AND EMPLOYEE WAGES INTEGRATION ................ 12

CATALOG INTEGRATION ....................................................... 13

STORE ROOM INTEGRATION ................................................ 14

CHECKOUT INTEGRATION ..................................................... 15

SUMMARY ........................................................................... 15

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 1

Introduction

This white paper talks about the integration between Oracle

Utilities Work and Asset Management (WAM) and Oracle E-

Business Suite (EBS) applications using the Oracle Utilities

Work and Asset Management – Integration Pack for Oracle E-

Business Suite. This integration product enables Oracle Utilities

Work and Asset Management (WAM) to work with Oracle E-

Business Suite (EBS) to capture supply chain, asset and cost

information as users enter work into either system. One time

user entry of information in one system results in the ability to

access that information in either system. This provides product-

based end-to-end process integration for Work Management and

Asset Management business processes.

The integration pack uses Business Process Execution Language

(BPEL) processes to integrate the two applications and uses

standard data mapping based on XSL Transformation in order to

transform the data extracted from the source system to a format

that can be inserted into the target system.

For getting data from Oracle WAM and inserting data into

Oracle WAM, this integration pack leverages the standard

interface programs and standard interface tables that ship with

the supported version of Oracle WAM. Additionally it adds a

few interface tables, PL/SQL packages and database triggers on

the Oracle WAM database to provide additional functionality.

In Oracle EBS, this integration pack adds new database objects

such as a new database schema, interface tables and PL/SQL

packages. It also adds a set of new lookup types and codes in

EBS to enable customers to configure the integration product

based on their business needs.

The integration pack is certified with Release 1.7.15.2.3 (Release

1.7.15.2 with patch 3 applied to it) of Oracle Utilities Work and

Asset Management as well as Release 1.8 and with Oracle E-

Business Suite Release 12.0 as well as Release 11.5.10.

PRE-REQUISITES & ASSUMPTIONS

Oracle Application Server 10g (10.1.3.3.0) Enterprise

Edition is a pre-requisite for Oracle BPEL Process Manager.

It is recommended to have a two-processor license to run on

a dedicated BPEL/OAS server.

Oracle BPEL Process Manager Version 10.1.3.3. The BPEL

engine can be configured to have a dehydration store on the

same database instance as the Oracle Utilities Work and

Asset Management Application database.

Oracle E-Business Suite Version 12.0 or Version 11.5.10 -

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 2

E-Business Suite Application version 12.0 or version

11.5.10.

Oracle Utilities Work and Asset Management Version

1.7.15.2.3 or Version 1.8 installed on an Oracle database.

Oracle Database 10g Standard or Enterprise Edition

(10.2.0.3 or higher) is a pre-requisite for Oracle BPEL

Process Manager as the BPEL engine requires a database to

hold its Dehydration store.

SUPPLY CHAIN PROCESS &H IGH LEVEL

DATA FLOW

The Overall Supply Chain process is illustrated below.

The following illustrates the general data flow when information

is moving from Oracle E-Business Suite to Oracle Utilities:

Work and Asset Management.

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 3

Challenges of Integrating

Integrating a set of supply chain transactions and interfaces

between two major ERP systems takes a lot of time and effort to

design, plan and build. Using pre-built integrations and

modifying them as required helps reduce the total time and cost

to deploy the required integrations.

High Level Integration Points

The High Level integration points are identified below. Each

point is covered in detail later.

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 4

Purchase Requisition Integration

As new or modified requisitions are saved in Oracle WAM,

requisition information is sent to Oracle EBS. The information

is translated and moved to EBS as a purchase requisition so that

Oracle EBS users can process the purchase of the necessary

materials. The resulting Oracle EBS Requisition will have a

status of either Pre-Approved or In-Process and must be

approved from within the EBS.

One way from WAM to EBS

Changes needed to synchronize the Requisitions between the two systems

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 5

Purchase Order Integration

Purchase Orders are generated in Oracle EBS in response to

Oracle WAN requisitions that have been transferred. The

Purchase Order information is translated and moved back to

Oracle WAM.

One way from EBS to WAM

Changes needed to synchronize the Purchase orders between the two systems

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 6

Receipts Integration

When purchased materials are received into inventory within

Oracle EBS the receipt information is translated and moved to

Oracle WAM.

One way from EBS to WAM

No Changes needed

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 7

Invoice and Payments Integration

When an Invoice is Fully Paid or Partially Paid in EBS, or an

invoice is generated against a Purchase Order associated with an

Oracle WAM originated requisition, the Invoice and Payment

Information is sent to Oracle WAM so that WAM users and

processes are able to utilize the Invoice and Payment

information. In Oracle WAM the invoice and payment

information is used as part of the cost accounting associated with

assets and work. The integration uses two integration points to

synchronize the invoice and invoice AP data to Oracle WAM.

One way from EBS to WAM

Changes needed to the interface to synchronize the Invoice Numbers between the two systems

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 8

Material Request Integration

Inventory stock codes are assigned to materials on an Oracle

WAM work order. This changes the demand quantity in the

Oracle WAM storeroom once the work order goes to Active

status. This material request information is translated and sent to

Oracle EBS as an internal requisition so that EBS users can take

any necessary inventory replenishment actions.

The Inventory Requisition Integration is triggered by the

activation of a work order task or by modifications to material

planned for an active work order task.

One way from WAM to EBS

No Changes needed

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 9

Stock Transaction Integration

When the worker gets into the field to perform the work order

tasks they sometimes find that they are missing materials that

were not planned using the Oracle WAM system. This worker

travels to a storeroom that is ‘owned’ by Oracle EBS and asks

the storeroom worker to issue parts. These parts must be issued

against charge numbers in Oracle EBS so that the stock issues

are sent to Oracle WAM as part of the Stock

Transactions/checkout integration point.

One way from WAM to EBS

Changes needed to synchronize the Work Orders and Tasks between the two systems

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 10

Vendor Integration

In Oracle EBS, creation of a supplier is a two-step process.

Users create a supplier and then may create one or more sites for

that supplier. Business transactions such as Purchase Orders,

Requisitions and Invoices are then created with an associated

supplier and site. The Supplier interface synchronizes supplier

and supplier site information created in Oracle EBS and

translates it to the Oracle WAM vendor format, which is loaded

into Oracle WAM as vendor information, including vendor

locations.

One way from EBS to WAM

Changes needed to synchronize the Vendor names between the two systems

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 11

Accounts Integration

As General Ledger accounts are created or updated in Oracle

EBS the integration transfers account information to Oracle

WAM. A scheduler event, delivered as part of the integration

software, initiates the account extract process. The exported

Account information is translated and moved to Oracle WAM so

that WAM users and processes may utilize the GL Account

information that was originally entered in Oracle EBS.

One way from EBS to WAM

No Changes needed

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 12

Employee and Employee Wages Integration

This integration point is required to pass the necessary employee

data from Oracle EBS to Oracle WAM so that up-to-date

employee information is available to Oracle WAM users and

procedures. As employee wage rates are created or updated in

Oracle EBS, this integration point passes the necessary employee

wage data from Oracle EBS to Oracle WAM.

One way from EBS to WAM

Changes needed to synchronize the Employees between the two systems

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 13

Catalog Integration

As items are added or modified in the Oracle EBS child

inventory they are synchronized in Oracle WAM.

One way from EBS to WAM

Changes needed to synchronize the Items between the two systems

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 14

Store Room Integration

When sub-inventory quantities for items within Oracle EBS are

changed, the system translates the item information and moves it

to Oracle WAM.

One way from EBS to WAM

Changes needed to synchronize the Vendor names between the two systems

Integrating Oracle E-Business Suite with Oracle Utilities Work Order Management System

Page 15

Checkout Integration

An Oracle EBS user takes actions that change the sub- inventory

on-hand quantities for an item within Oracle EBS. The item

information is translated and moved to Oracle Utilities Work and

Asset Management so that Oracle WAM users and processes

may utilize the item on-hand quantity information that was

originally created in Oracle EBS.

Summary

The integration between Oracle Utilities Work and Asset

Management (WAM) and Oracle E-Business Suite (EBS)

applications using the Oracle Utilities Work and Asset

Management Integration Pack for Oracle E-Business Suite is an

excellent way to simply the integration between two complex

systems. By using pre-built integrations, the time and effort to

deploy is reduced significantly over the traditional approach of

gathering requirements, design, development and testing of

integrations between the two systems. Also, based on the

business need some of the integrations can be deployed

standalone.

One way from EBS to WAM

Changes needed to synchronize the Inventory Transactions between the two systems

Simplified approach for complex integration

Significant cost and time savings with deployment of pre-built integrations

Integrating Oracle EBS with Oracle Utilities Work Order Management System

April 28, 2014

AST Corporation

1755 Park Street, Suite 100

Naperville, Illinois 60563

Phone: 888-278-0002

Fax: 630-778-1179

www.astcorporation.com

Copyright © 2014 AST Corporation

AST Corporation is a privately held company

founded in 1995 to serve commercial and public

sector organizations in utilizing the full potential of

their investment in Oracle Applications and

Technologies. We have built our practice by

providing top quality full life cycle and turn-key

consulting services for Oracle Applications

implementation and upgrade projects, among

other specific services.

Our mission is to insure that you, as a valued

client, receive the highest level of expertise and

personalized service for your Enterprise

Applications. We endeavor to help you realize

the full benefit from your investment in software

applications and integrate them seamlessly to

your business processes.