integrated performance excellence€¦ · integrated performance excellence dr. mecca salahuddin...

Integrated Performance Excellence

Dr. Mecca SalahuddinDirector of Strategic Initiatives and Performance Excellence

Dr. Beatriz Joseph,Vice President of College Services, Palo Alto College

o The Alamo Way Policy

o Student Success Policy

o Strategic Alignment Across The Alamo Colleges District

o ACD Strategy Map

o Performance Excellence – Tools and Events

o Performance Review Structure

o 4DX / Wildly Important Goal (WIG)

o Dashboards

o What’s Next?

Overview

THE ALAMO WAY

Student Success

Principle-CenteredLeadership

Performance Excellence

Board Policy B.9.1

Board Policy F.6.1

STUDENT SUCCESS PERFORMANCE MEASURES

!Graduates!Transfer Rates

!Graduation Rates!Retention Rates

!Course Completion Rates!Productive Grade Rates!Persistence Rates!Employment Rates!Licensure Pass Rates!Success Rates In Developmental Education

Putting It All Together: Putting It All Together: Integrated Performance Excellence

Putting It All Together: Integrated Performance ExcellenceIntegrated Performance Excellence

Strategic Alignment Across The Alamo Colleges District

Putting It Together: Integrated Performance Excellence

Alamo Way Policy

! Student Success

! Principle-Centered Leadership

! Performance Excellence


Alamo Way Policy

! Student Success



Strategic Plan

! Mission, Vision and Values

! Strategic Objectives

I. Student Success

II. Principle-Centered Leadership

III. Performance Excellence


Alamo Way! Student Success



Strategic Plan

! Mission, Vision and Values

! Strategic Objectives

I. Student Success

II. Principle-Centered Leadership

III. Performance Excellence

Strategy Map

! Stakeholder’s Imperatives

! Strategic Objectives (3)

! Key Strategic Priorities (6)

! Measures of Success

I. Targets

II. Projections

III. Actual

Strategy Map: Alamo Colleges District

Key Customers:! Students ! Employers ! Universities ! Secondary

Education

Stakeholder Imperatives:

Texas

THECB 60X30:At least 60% of Texans ages 25-34 will have a

postsecondary credential or degree by

2030

San Antonio

SA 2020:Ensure 50% of adults in

San Antonio will have earned a two-or four-year degree by 2020

PERFORMANCE EXCELLENCE

! Focus PDCA! 4DX

! Dashboards! Surveys

TOOLS

! Data Days! 4DX Summits

! PVC/Board Reports

EVENTS

Performance Review StructuresAlamo Colleges District Structure Palo Alto College Structure

Team Review Areas/Actions Frequency

Board CPU KPI performance; modify KPIs; set targets Annually

ACD & College Leadership Data Days – Action Plans & KPIs Semi-

Annually

PVCWIG and CPU KPIs and comparisons; SP

progress; updates on MVV; budget matters; financial performance

Weekly

VC/VP Action plan progress; updates on KPIs; coordination and issue resolution Monthly

College Leadership

Teams

WIG, CPU, KPI performance; KPIs and comparisons as data changes occur; SP

progress; budget development and status; financial performance; staff initiatives, proposals

and actions

Weekly

Budget Teams Review, evaluate, prioritize, and allocate financial resources Annual

Program Review Teams Program Review Process and Outcomes Annual

Team Review Areas Frequency

PVC Updates on KPIs and comparisons as data changes occur; MVV; Strategic Direction Weekly

VP Team CPP, KPIs and comparisons as data changes occur; MVV; Strategic Direction Weekly

E-TeamCPP, LPIs and comparisons as data changes occur;

budget development and status; staff initiatives, proposals and actions

Weekly

CLT Budget status; CPP; KPIs, comparisons; PTP academic initiatives, proposals and actions Bi-Weekly

PRC Program Review Process Annual

RAC Review, evaluate, prioritize, and allocate financial resources Annual

PALO ALTO COLLEGE

Performance Review Development

and Deployment

Strategy Map: Palo Alto College

Key Customers:! Students ! Employers ! Universities ! Secondary

Education

Stakeholder Imperatives:

Texas

THECB 60X30:At least 60% of Texans ages 25-34 will have a

postsecondary credential or degree by

2030

San Antonio

SA 2020:Ensure 50% of adults in

San Antonio will have earned a two-or four-year degree by 2020

Discipline 1 Discipline 2 Discipline 4

Discipline 3

CREATE A CADENCE OF

ACCOUNTABILITY

FOCUS ONTHE WILDLYIMPORTANT

(WIG)

ACT ON THE LEAD

MEASURES

KEEP A COMPELLINGSCOREBOARD Engagement

LeverageFocus Accountability

4DX Model: The Four Disciplines Of Execution Process

Discipline 1(ACD)

Increase number of Degrees & Certificates

Discipline 1(PAC)

Increase number of Degrees & Certificates

from 1,363 to 1,498

4DX: Alamo Colleges District & Palo Alto College

Discipline 1.1 (PAC)

Increase completion of ISP from 0% to

60% of students with 42+ credit hours

Discipline 2(PAC)

Certified Advisors: Conduct 3 advising

sessions per week per Certified Advisor

Discipline 2(PAC)

Peer Advisors: Contact 90% of student advising appointments per week

per Peer Advisor

FOCU

SLE

VER

AGE

ENG

AGEM

ENT

ACCO

UN

TAB

ILIT

YDiscipline 3 (PAC) Discipline 3 (PAC) Discipline 3 (PAC)

Degrees & Certificates Awarded

Palo Alto College

323Fall 2015

423Fall 2016

30%Increase

RESULTS

Wildly Important Goal (WIG)

Palo Alto College:

! 724 Degrees & Certificates Awarded in 2005-2006

! 1,549 Degrees & Certificates Awarded in 2017-2018

114%Increase

Increase The Number Of Degrees & Certificates Awarded

Wildly Important Goal (WIG)244%Increase

Increase The Number Of Degrees & Certificates Awarded

Alamo Colleges District:



OUR MOONSHOTMeasurement and Analysis Through an Equity Lens:! Equality of Opportunity

Project! CLIMB Initiative

What’s Next…Measurement and Analysis Through an Equity Lens:! Equality of Opportunity

Project! CLIMB Initiative

What’s Next…

Q & A Panel

Roberto Zarate, Board of Trustee, District 5

Clint Kingsbery, Board of Trustee, District 8

Dr. Yvonne Katz, Board of Trustee, District 7

Thank you.

Stay connected at

alamo.edu/baldrige

integrated performance excellence€¦ · integrated performance excellence dr. mecca salahuddin...

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