integrated-marketing- communications- campaign-proposal- · 1""""" 2014...

32
1 2014 INTEGRATED MARKETING COMMUNICATIONS CAMPAIGN PROPOSAL For Cat Welfare Society Republic Polytechnic Team Members: Shiona Oosha Raj AKiq Naiqiuddin Nicole Ho Velda Lim Hidayah Roslan Gwen Teh

Upload: others

Post on 28-Sep-2020

6 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

�  1

         

2014

INTEGRATED  MARKETING  COMMUNICATIONS  

CAMPAIGN  PROPOSAL  For  Cat  Welfare  Society  

Republic  Polytechnic

Team  Members:  

Shiona  Oosha  Raj  

AKiq  Naiqiuddin  

Nicole  Ho  

Velda  Lim  

Hidayah  Roslan  

Gwen  Teh

Page 2: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

EXECUTIVE  SUMMARY  This  project   is  a  collaboration  between  students   from  Republic  Polytechnic’s  Diploma   in  Mass  Communication  (DMC)  and  Cat  Welfare  Society  (CWS)  to  come  up  with  a  series  of  activities  to  reach   out   to   CWS’   target   audience.   The   team   is   broken   down   into   the   Core   team,   the   Social  Media  team  and  the  Integrated  Marketing  Communication  (IMC)  team.  This  proposal   is  by  the  core  team,  which  consist  of  six  members.  

CWS’   objective   is   to   raise   awareness   of   the   organisation   as   well   as   the   importance   of   Cat  Sterilisation.  In  an  effort  to  do  so,  they  have  organised  an  upcoming  event,  Cat  Walk,  in  February  2015  where  cat  owners  will  walk  their  pets  during  the  event.    

The   proposed   Integrated   Marketing   Communication   (IMC)   plan   is   designed   to   help   increase  awareness  of  Cat  Walk  to  members  of  the  public  aged  between  18  to  25  years  old  as  well  as  to  generate  awareness  of  Cat  Sterilisation.  The  Key  Message  for  the  campaign  would  be  “Spay  Cats”.    

The  team  conducted  research  inclusive  of  a  SWOT,  PESTLE  and  Target  Audience  Analysis.  From  the   Kindings,   it   is   discovered   that   youths   are   attracted   to   activities   that   require   a   degree   of  involvement   such   as   ice   skating,  watching  movies,  watching   theatre   performances,   swimming  and  heading  to  town  to  shop  among  others.  These  activities  are  deemed  as  ‘fun  and  exciting’  to  the  target  audience.  

This  campaign  would  feature  the  use  of  several  IMC  tools  such  Personal  Selling,  EDMs,  posters,  Klyers  and  events  to  generate  awareness  of  the  Key  Message.  

The  campaign  would  be   in  effect   from  11  November  2014  to  February  2015.  Two  of   the  main  tools   to   the  campaign  are  events   in   the   form  of  a   fan  convention  named  Meow  Con  and  a  Cat  March  .  The  two  events  would  lead  up  to  the  Cat  Walk  in  February.  

There   would   be   an   evaluation   conducted   after   the   conclusion   of   the   campaign   to   gather  feedback  and  measure  the  effectiveness  of  the  IMC  tools  used  to  generate  awareness  of  the  Key  Message.  The  measure  tools  include  a  questionnaire  and  Social  Media  Monitoring.  

�  1

Page 3: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

Table of Contents

EXECUTIVE  SUMMARY   1  ................................................................................................................................................................

SECTION  A   1  ..................................................................................................................................................................................

INTRODUCTION   1  .........................................................................................................................................................................................................

SECTION  B   1  ...................................................................................................................................................................................

SITUATION  ANALYSIS   1  .............................................................................................................................................................................................

2.1  SWOT  ANALYSIS   2  ..........................................................................................................................................................

2.2  PESTLE  ANALYSIS   3  .........................................................................................................................................................

SECTION  C   3  ...................................................................................................................................................................................

Target  Audience  Analysis   3  .......................................................................................................................................................................................

SigniKicant  Findings   4  ..................................................................................................................................................................................................

SECTION  E   5  ...................................................................................................................................................................................

Proposed  IMC  Plan   5  ...................................................................................................................................................................................................

5.1  RecommendaAons   5  ......................................................................................................................................................

5.2  CommunicaAon  ObjecAves   5  .........................................................................................................................................

3. MarkeAng  ObjecAves   5  .................................................................................................................................................

SECTION  F   5  ...................................................................................................................................................................................

Communication  Strategy  &  Key  Messages   5  .....................................................................................................................................................

SECTION  G   5  ..................................................................................................................................................................................

Creative  Strategy   5  .......................................................................................................................................................................................................

5.1  Concept  Plan   5  ...............................................................................................................................................................

5.2  Meow  Con   5  ...................................................................................................................................................................

5.3  Cat  March   10  .................................................................................................................................................................

5.4  ConAngency  Plan   14  ......................................................................................................................................................

5.5  Budget   15  .......................................................................................................................................................................

5.6  Timeline   19  ....................................................................................................................................................................

EVALUATION   19  .............................................................................................................................................................................

CONCLUSION   19  ............................................................................................................................................................................

APPENDICES   22  .............................................................................................................................................................................

Appendix  A   22  ................................................................................................................................................................................................................

Appendix  B   22  ................................................................................................................................................................................................................

Appendix  C   24  ................................................................................................................................................................................................................

Appendix  D   26  ................................................................................................................................................................................................................

Appendix  E   26  ................................................................................................................................................................................................................

Appendix  F   27  ................................................................................................................................................................................................................

Appendix  G   28  ................................................................................................................................................................................................................

Appendix  H   29  ................................................................................................................................................................................................................

Appendix  I   30.................................................................................................................................................................................................................

�  1

Page 4: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

SECTION  A  

INTRODUCTION  The  Cat  Welfare  Society  (CWS)   is  a  non-­‐proKit  organisation  run  mostly  by  volunteers   that  was  registered   as   a   society   on   23   October   1999.   Their  mission   is   to   decrease   the   amount   of   cats  culled  through  cat  sterilization  and  to  educate  the  public  about  cat  sterilization.  

Not  only  that,  the  organisation  promotes  tolerance,  kindness  and  respect  towards  cats  and  other  living  creatures,  and  aims  to  raise  awareness  about  the  plight  of  Singapore’s  community  cats  in  an   effort   to   prevent   abuse,   abandonment   and   neglect   of   cats.   CWS   offers   caregivers   partial  reimbursement  for  sterilisation  receipts  submitted  to  encourage  cat  sterilisation.  

Some  of  the  current  initiatives  include  exhibitions  and  events  to  increase  awareness  of  the  plight  of  community  cats.  One  of  the  current  initiatives  is  the  Cat  Walk,  which  is  to  be  held  in  January  2015.  This  Cat  Walk  would  see  cat  owners  leashing  their  cats  as  they  walk  their  pets  together,  with   the   purpose   being   to   raise   awareness   of   the   importance   of   Cat   Sterilisation   among  members  of  the  public  aged  18  to  25.    

This  proposal   aims   to   create  a  more   strategic   framework   to  drive  more   trafKic   from   the  given  Target  Audience  to  the  Cat  Walk  as  well  as  ensure  more  of  them  are  aware  of  the  campaign’s  Key  Message(s).  

SECTION  B  

SITUATION  ANALYSIS  As   the   organizing   commiYee   for   the   project,  we   conducted   several   studies   between   20  August  2014  to  16  October  2014  to  gather  more  information  about  CWS  and  its  target  audience.  Studies  include   sending   out   an   online   survey   crafted   from   Google   to   the   given   target   audience   and  through   online   research   for   relevant   data.   With   a   total   of   101   respondents,   the   survey   was  shared  through  Facebook  and  the  team’s  own  personal  networks.  

Page 5: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

2.1  SWOT  ANALYSIS  The  table  below  summarises  the  macro-­‐  and  micro-­‐environment  that  CWS  operates  in.    

STRENGTHS:  

• CWS  has  over  31,000  Likes  on  its  Facebook  page  

• Cat  Walk  Kirst  of  its  kind  in  Singapore  • Many  cat  lovers  among  Target  

Audience(81%  of    Target  Audience  surveyed)  

• CWS  has  formed  partnerships  with  major  companies  such  as  

o AVA  o Pet  Lover’s  Centre  o Jurong  Point  o The  Arts  House  

• Most  followers  of  CWS  are  aged  25  &  above  

• Provides  free  cat  sterilisation  programmes  

WEAKNESSES:  

• Most  of  CWS  volunteers  aged  18  -­‐  25  unable  to  commit  due  to  time  constraints  

• Lack  of  sufKicient  volunteers  aged  18  –  25  years  old  

• Target  Audience  may  not  be  aware  of  welfare  organisations  

• Audience  might  not  be  receptive  to  idea  of  leashing  cats  

• CWS  lack  a  successor  aged  between  18  –  25  

• CWS’  Facebook  Page’s  followers  do  not  include  many  aged  18  –  25  

• Time  constraints  • Lack  of  experience  in  holding  a  Cat  Walk  

(unable  to  anticipate  response)  • Public  perception  of  CWS  is  important  • 61%  of  youths  surveyed  are  hesitant  to  

donate  to  a  charity  event  

OPPORTUNITIES:  

• Increasing  popularity  of  Cat  Cafes  among  Target  Audience  

• Majority  of  Target  Audience  use  social  media  platforms  (e.g.  Facebook,  Twitter,  Instagram,  YouTube)  

• An  estimated  of  14,500  students  attend  RP  

• More  Cat  Cafes  opening  in  Singapore  • 32%  of  youths  surveyed  spend  their  free  

time  surKing  the  internet  • youths  will  normally  gather  in  places  such  

as  Orchard,  Bugis  and  Somerset  • 69%  of  youths  surveyed  would  volunteer  

for  an  animal  charity  organization  

THREATS:  

• Target  Audience  has  low  attention  span  • Target  Audience  turning  more  to  Twitter  

&  Instagram,  as  opposed  to  Facebook  • Target  Audience  may  not  agree  with  

sterilisation  of  cats  • Promotional  efforts  will  commence  only  

when  Polytechnic  term  re-­‐opens  • Target  Audience  may  not  be  able  to  

commit  due  to  new  school  term  • Limited  funding

Page 6: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

2.2  PESTLE  ANALYSIS  The  table  below  summarises  the  external  environment  CWS  operates  in.  

SECTION  C  

Target  Audience  Analysis  According   to   a   survey  of   101   respondents   that  was   shared  on   social  media,   the  proKile   of   the  target  audience  is  as  follows  (refer  to  Appendix  A  for  full  details  as  provided  by  online  survey):  

P-­‐olitical

• Policies  that  protect  cat  welfare  are  important  as  lack  of  space  to  house  said  felines  would  result  in  euthanisation  

• In  the  case  of  euthanisation,  an  animal  is  judged  based  on  its  health  and  temperament

E-­‐conomic

• As  of  2012:  o 12.4%  of  youth  aged  15  -­‐  19  are  employed  o 63.6%  of  youth  aged  20  -­‐  24  are  employed  

• Singapore’s  economy  expected  to  grow  between  2.5%  and  3.5%  this  year  • 40%  of  youths  surveyed  are  holding  a  part-­‐time  job  • 41%  of  them  earn  or  receive  $100-­‐$250  per  hour

S-­‐ocio  Cultural

T-­‐echnology

• Among  users  of  portable  equipment,  more  than  8  in  10  residents  aged  15  to  34  years  old  use  equipment  to  connect  to  the  Internet  wirelessly  

• Target  Audience  are  highly  active  on  social  media  • 32%  of  youths  surveyed  spend  their  free  time  surKing  the  internet  • Singapore  has  an  Internet  Penetration  of  73%  out  of  total  population  • 148%  of  active  mobile  subscriptions  in  Singapore

L-­‐egal

• Animal  cruelty  law  o Offenders  will  be  Kined  up  to  $15,000  or  jailed  up  to  18  months  or  

both  o Offenders  in  the  animal  related  business  will  face  Kines  up  to  

$40,000  or  jail,  not  exceeding  two  years  or  both

E-­‐nvironment• Threats  of  haze  • Southwest  Monsoon  has  transitioned  into  Inter-­‐Monsoon  conditions

Singapore  • Multi-­‐cultural  �  Youths  • Age:  18  -­‐  25  year  olds  • National  volunteerism  rate  as  of  2012  is  43%  • 69%  of  youths  surveyed  would  volunteer  for  an  animal  charity  

organization  • Tendency  to  gather  in  places  such  as  Orchard,  Bugis  and  Somerset

ProNile  of  Target  Audience

Geographic  Segmentation Region Segregated  across  different  regions  in  Singapore

Demographic  

Age 18  -­‐  25  year  olds

Gender Male  &  Female

Page 7: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

SigniNicant  Findings  1. Target  Audience  generally  like  to  use  Social  Media  and  head  to  Town  areas  

According  to  the  survey  (please  see  Appendix  A)  conducted  as  part  of  the  research,  the  Target  Audience   are  heavy  users   of   Social  Media  platforms.   The  most   commonly  used  platforms  are,   in  order  of  popularity,   Instagram,  YouTube  and  Twitter.  Also,   the  Target  Audience   often   visits   town   during   their   free   time,   typically   during   the   afternoon   or  evenings  on  weekends.  Most  popular  areas  are  Orchard,  Bugis  and  Somerset.  

2. More  than  8  in  10  residents  aged  15  to  34  years  old  use  equipment  to  connect  to  the  Internet  wirelessly  Research   shows   that   connecting   to   the   Internet  wirelessly   is   a   habit   by  most   users   of  portable   equipment.  The   Internet   is  mostly  used   to   surf   the  web  or   look   social  media  platforms.  

3. A  total  of  14,500  students  attend  Republic  Polytechnic  Although  promotional  efforts  may  only  begin  once  Polytechnic  re-­‐opens  after  holidays,  a  14,500-­‐strong  student  population  attends  Republic  Polytechnic  alone.  This  may  prove  to  be  an  opportunity  to  reach  out  to  the  student  population  through  an  event  in  school.  

4. Target  Audience  are  attracted  to  the  ‘fun  and  the  exciting’  Results  from  the  survey  indicate  that  the  Target  Audience  are  attracted  to  activities  that  are  deemed  as  fun  or  exciting  to  them.  Also,  according  to  Expat  Living  Singapore,  some  activities  that  are  ‘fun  and  exciting’  to  youths  include  ice-­‐skating,  watching  movies,  going  swimming,   visiting   town   areas   such   as   *SCAPE   to   enjoy   theatre   performances   and  workshops  among  others.  This  indicates  that  any  planned  activity  to  appeal  to  the  Target  Audience  should  play  on  the  ‘fun’  element  to  draw  them  in.    

Demographic  Segmentation Nationality Singaporeans,  Permanent  Residents

Salary $100  -­‐  $250  (part-­‐timers)  &  $1,500  above

Education GCSE  O-­‐Level  /  Diploma  /  Degree

Psychographic  Segmentation

Personality

• Impulsive  • Expressive  in  voicing  opinions  • Willing  to  volunteer  for  an  animal  charity  organisation  • Hesitant  to  pay  for  a  charity  event

Lifestyle

• Heavy  users  of  social  media  (in  order  of  Instagram,  YouTube,  Twitter  &  Facebook)  

• Highly  inKluenced  by  peers  • Enjoys  hanging  around  with  peers  • Attracted  to  the  fun  and  exciting  • Often  visits  town;  mainly  Orchard,  Somerset  &  Bugis  • Surfs  the  Internet  during  free  time  • Has  a  favourable  impression  of  cats

Usage  Pattern Means  of  Communication

• Mobile  Phones  • Whatsapp  • Facebook

Page 8: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

SECTION  E  

Proposed  IMC  Plan  

5.1  Recommendations  From  the  Kindings,  the  team  understands  that  the  Target  Audience  are  drawn  to  activities  such  as   ice   skating,  watching  movies,   visiting   town  areas  or  even  going   swimming.  These  activities  require   a   degree   of   involvement   on   part   of   the   Target   Audience,   and   are   deemed   as   ‘fun   and  exciting’  to  them.  

From   this,   the   team   recommends   the  use  of   several   IMC   tools   (see  Creative   Strategy)   such   as  events,  personal  selling,  EDMs,  display  boards,  Klyers  and  posters  to  reach  out  to  and  effectively  imprint  the  Key  Message(s)  to  the  Target  Audience.  

Hype  could  be  built  up  for  the  Target  Audience  to  attend  the  Cat  Walk  as  well  as  be  more  aware  of  the  Key  Message(s)  as  well.  

5.2  Communication  Objectives  a. Raise  awareness  of  Cat  Sterilisation  and  Cat  Walk    through  publicity  of  Meow  Con  

and  Cat  March  (See  Creative  Strategy)  to  the  target  audience  

3. Marketing  Objectives  The  following  are  the  speciKic  objectives  for  the  IMC  campaign:  

a. Gather  50  sign-­‐ups  from  18  –  25  year  old  youths  for  Cat  Walk    b. Increase  number  of  Likes  on  CWS’  Facebook  Page  by  2,000  c. Increase  number  of  followers  for  CWS’  Instagram  Page  by  200  

SECTION  F  

Communication  Strategy  &  Key  Messages  Together  with  the  client  brief,  there  will  be  one  Key  Message  for  the  Campaign  Proposal.  It  is:  

• SPAY  your  cats  –  Cat  Sterilisation   is   the  effective  and  humane  alternative   to  killing  by  controlling   the   community   cat   population   in   Singapore,   thus   reducing   problems  commonly   associated   with   community   cats   such   as   caterwauling   and   straying   into  homes.  

SECTION  G  

Creative  Strategy  

5.1  Concept  Plan  The  campaign  would  feature  2  main  parts;  namely:  

• Meow  Con;  and  • Cat  March    (Refer  to  Appendix  B  for  full  details)  

5.2  Meow  Con  The  convention  would  be  named  Meow  Con  to  represent  cats  as  well  as  to  relate  to  other  popular  conventions  such  as  Comic  Con.  Similar  to  Comic  Con,   this  convention   is  an  event  where  cat  or  

Page 9: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

animal   lovers  may  gather   to  participate   in   the   event’s   activities,   to  meet   relevant   experts   and  also  to  be  given  the  opportunity  to  meet  others  who  share  the  same  interests.  

This  event  will  involve  personal  selling,  Klyers,  posters  and  display  boards.  

Objective(s):  

• Raise  awareness  of  Key  Message  • Increase  sign-­‐ups  for  Cat  Walk  • Increase  Likes  on  CWS’  Facebook  Page  

Meow  Con  would  be  held  at  South  Agora  in  Republic  Polytechnic  (RP)  from  11am  to  2  pm  and  4pm  to  6pm  on  11  November  2014.  This  location  is  in  the  heart  of  RP  and  is  a  prime  location  to  hit  out  to  many  students  aged  between  18  to  25.    

Layout  of  Meow  Con  

�  

There   will   be   a   Henna   Booth,   Cat   Face   Painting   Booth,   Popcorn   Blast,   Kitty   Corner   Booth,   a  Photo  Booth  as  well  as  a  Registration  Booth  for  students  who  wish  to  sign  up  for  CWS’  Cat  Walk  in  February.  Meow  Con  will  focus  on  emphasising  on  the  Key  Message  as  well  as  to  drive  sign-­‐ups  for  Cat  Walk.  

Page 10: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

Mock-­‐Up  Design  for  Photo  Booth  

�  

Mock-­‐up  Design  for  Popcorn  Bags  

�  

In  addition,  an  ambassador  for  CWS  would  be  invited  to  take  to  the  stage  to  speak  to  the  Target  Audience  about  CWS  and  Cat  Sterilisation.  

Page 11: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

5.2.1  Promotional  Tools  for  Pre-­‐Publicity  of  Meow  Con  

No Promotional  Tool

Description Time-­‐line

1 Flyers  (See  Appendix  C)

• To  give  out  Klyers  to  the  Target  Audience  day  before  the  event    

• Would  contain  content  about  Meow  Con,  directing  them  to  South  Agora  for  the  event

10th  Nov

2 Posters 4th  Nov• To  be  displayed  at  lift  lobbies  in  RP  on  4th  November  2014  

• Would  contain  content  about  Meow  Con,  directing  them  to  South  Agora  for  the  event  

Page 12: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

5.2.2  Promotional  Tools  for  On-­‐day  Publicity  of  Meow  Con  

3 Display  Board    

4  Nov  –  11  Nov

4 Leveraging  on  available  Social  Media  Platforms

• To  use  a  strategic  engagement  strategy  to  share  content  on  Meow  Con  on  Twitter  &  Instagram  

o May  re-­‐use  posters  as  images  o Hashtags  to  be  used:  #RPMeowCon,  

#CatWelfareSociety,  #SpayCats,  #ILoveCWS  • Images  used  not  restricted  from  availability  of  own  

photos  • To  maximise  outreach  to  Target  Audience  through  

available  Social  Media  platforms  such  as:  o Purrject  Runway’s  team’s  personal  social  media  

accounts

4  Nov  -­‐10  Nov

5 Direct  Marketing  (See  Appendix  D)

• A  mass  e-­‐mail  to  be  sent  out  to  Centre  for  Enterprise’s  (CEC)  students  and  staff  the  day  before  Meow  Con  in  order  to  raise  awareness  of  the  event

10  –  11  Nov

• A  display  board,  called  the  Purrfect  Pose,  that  would  be  placed  near  the  entrance  of  RP’s  library’s  South  Entrance  

• Board  would  display  cat’s  years,  tail  or  a  ball  of  yarn,  such  that  the  Target  Audience  may  pose  in  front  of  the  board  and  post  the  pictures  on  Social  Media  

o Hashtags  (#CatWelfareSociety  and  #RPMeowCon)    to  be  used  would  be  on  the  display  board  

No Promotional  Tool

Description Time-­‐line

Page 13: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

5.2.2  Promotional  Tools  for  Post-­‐Publicity  Of  Meow  Con  

5.3  Cat  March  According  to  the  survey  conducted,  Orchard  and  Somerset  are  two  of  the  most  popular  hang-­‐out  locations   for   the  Target  Audience  on   the  weekends.  The   team  proposes   for   a  Cat  March   to  be  held  on  29  November,  a  Saturday,  from  3pm  to  4pm.    

Objective(s):  

• To  garner  press  coverage  and  publicity  for  Cat  Walk  Day  • Raise  awareness  of  Key  Message  • To  bring  both  cat  lovers  and  animal  lovers  together  to  celebrate  the  love  for  felines  

Highlight  of  Cat  March:  

1 Leveraging  on  available  Social  Media  Platforms    (See  Appendix  E)

• To  use  a  strategic  engagement  strategy  to  share  content  on  Meow  Con  on  Twitter  &  Instagram,  directing  Target  Audience  to  come  down  to  South  Agora  for  the  event  

o May  use  photos  of  event  site  o Hashtags  to  be  used:  #RPMeowCon,  

#CatWelfareSociety,  #SpayCats,  #ILoveCWS  • To  maximise  outreach  to  Target  Audience  through  

available  Social  Media  platforms  such  as:  o Purrject  Runway’s  team’s  personal  social  media  

accounts

11th  Nov

2 Flyers    (See  Appendix  C)

• To  give  out  Klyers  to  the  Target  Audience  day  on  event  day  

• Would  contain  content  about  Meow  Con,  directing  them  to  South  Agora  for  the  event

11th  Nov

3 Personal  selling

• Booth  operators  to  engage  the  target  audience  in  casual  conversations  about  CWS  and  Cat  Sterilisation  

11th  Nov

No. Promotional  Tool

Description Time-­‐line

Post-­‐Publicity

1 Leveraging  on  available  Social  Media  Platforms

• To  use  a  strategic  engagement  strategy  to  share  Meow  Con’s  happenings  on  Twitter  &  Instagram  

o May  use  photos  of  event  site  o Hashtags  to  be  used:  #RPMeowCon,  

#CatWelfareSociety,  #SpayCats,  #ILoveCWS  • To  maximise  outreach  to  Target  Audience  through  

available  Social  Media  platforms  such  as:  o Purrject  Runway’s  team’s  personal  social  media  

accounts

12  Nov  –  14  Nov

2 PawsUp    (See  Appendix  F)

• A  video  piece  covering  the  Meow  Con  • Will  be  shared  on  available  Social  Media  platforms  with  

hashtags:  o #CatWelfareSociety,  #RPMeowCon

14th  Nov

Page 14: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

• To  create  a  new  record  with  Singapore  Book  of  Records  

The   record  would   be   created   through   the   gathering   of   a   hundred   participants   dressed   in   cat  costumes  marching  down  the  streets  of  Orchard  together.  They  would  be  face-­‐painted  as  well  to  garner  more  attention  from  the  crowd.  

The   creation   of   this   record   would   also   be   a   leverage   to   garner   press   coverage   and,   in   turn,  publicity  for  the  Cat  Walk  in  February.  Please  see  Appendix  G  for  the  selected  publications  to  be  pitched  to.  

The  march  will   see   the   participants  walking   together   from   the   bus   drop-­‐off   point   at   *SCAPE,  where  they  will  turn  at  Orchard  Cineleisure  before  looping  back  at  ION  Orchard  to  return  back  to  *SCAPE(refer  to  Appendix  H  for  Map).    

Mock-­‐Up  of  Cat  Costume  

�  

Also,  participants  who  indicate  interest  in  signing  up  for  the  Cat  Walk  would  be  given  sign-­‐up  slips  at  the  end  of  the  March.  

1. Promotional  Tools  for  Pre-­‐Publicity  of  Cat  March  

No Promotional  Tool

Description Time-­‐line

Page 15: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

1 Flyers   11  Nov

2 Video  Teaser • Content  would  include  Behind-­‐the-­‐Scenes  (BTS)  of  the  preparations  for  Cat  March  

o E.g.  the  process  of  face-­‐painting/dressing  up  as  cats  

o Show  vague  landmarks  of  location  of  march  such  that  Target  Audience  may  be  engaged  to  give  a  guess  of  where  the  march  will  be  held  

• Video  will  be  shared  on  Facebook  and  Instagram  with  hashtag:  

o #CatWelfareSociety,  #CatMarch

17th  Nov

3 Direct  Marketing  

17th  and  24th  Nov

• To  give  out  Klyers  in  the  shape  of  Paw  Prints  during  Meow  Con  to  Target  Audience  

• Would  contain  content  about  Cat  March,  directing  Target  Audience  to  watch  the  event  

• To  send  out  EDMs  to  students  in  Republic  Polytechnic  • Content  would  include  details  of  Cat  March  (e.g.  Date/

Time/Venue  of  event)  • To  be  sent  to  RP  students  on  two  Mondays  before  event  

Page 16: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

5.3.2  Promotional  Tools  for  On-­‐Day  Publicity  of  Cat  March  

4 Leveraging  on  available  Social  Media  Platforms

• To  share  content  (re-­‐use  EDMs  as  posters)  on  Cat  March  • To  maximise  outreach  to  Target  Audience  through  

available  Social  Media  platforms  such  as:  o CWS’  Facebook  Page  o DMC’s  Facebook  Page  o  Organising  team’s  personal  social  media  

accounts

24th  Nov  –  28th  Nov

No Promotional  Tool

Description Time-­‐line

1 Advertising   • To  hand  out  balloons  during  March  • Balloons  would  contain  CWS’  logo  

29th  Nov

2 Leveraging  on  Social  Media  Platforms

• To  share  on-­‐site  publicity  during  event  through  organising  team’s  personal  social  media  accounts  

• Content  includes  pictures/videos  taken  during  March

29th  Nov

3 Boards 29th  Nov

4 Personal  Selling

• During   the   bus   journey   to   and   fro   from   RP   to  *SCAPE,   students   volunteers   to   engage   the  participants  in  a  casual  conversation  

• Content   would   be   centred   on   educating   the  participants  about  CWS  and  Cat  Sterilisation.  

• A  quiz  would  be  held  at  end  of  ride;  winners  to  receive  laptop  stickers  about  CWS/Cat  Sterilisation

29th  Nov

• Participants  would  be  holding  up  boards  during  the  March  

• Boards  would  include  quirky  messages,  facts  and/or  beneKits  of  Cat  Sterilisation  

� �

Page 17: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

5.3.2  Promotional  Tools  for  Post-­‐Publicity  of  Cat  March  

5.4  Contingency  Plan  The  following  are  two  contingency  plans  in  the  case  whereby  Cat  March  could  not  be  held  due  to  complications  such  as  weather  or  the  obtaining  of  licensing  issues:  

No Promotional  Tool

Description Time-­‐line

1 #PawsUP  (See  Appendix  I  for  storyboard)

• A  video  piece  covering  the  Cat  March  • Will  be  shared  on  available  Social  Media  platforms  with  

hashtags:  #CatWelfareSociety,  #CatMarch

2nd  Dec

No. Contingency  Plan

Description Time-­‐line

1 Cat   March   to  be  held  in  RP

• To  be  held  on  a  school  day  ,  a  week  after  Meow  Con,  4.30pm  at  South  Agora  

• Similar  to  original  march,  Singapore  Book  of  Records  and   the   press   would   be   invited   to   ensure   press  coverage  

• Laptop  stickers  would  be  given  to  participants

18th  Nov

2 To   f o rm   a  “ C a t   Fa c e ”  using   record-­‐number   o f  people

• To  be  held  on  a  school  day  ,  a  week  after  Meow  Con,  4.30pm  at  South  Agora  

• To   create   a   new   record   with   Singapore   Book   of  Records  by  forming  the  shape  of  a  cat’s  face  using  at  least  150  participants  

• To  garner  press  coverage  • Laptop  sticker  would  be  given  to  participants

18th  Nov

Page 18: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

5.5  Budget  The  following  is  the  Budget  for  Meow  Con:  

No. Item Description Cost  (S$) Quantity Total  (S$)

1 Posters  (A3) To  promote  Meow  Con 4.50 10 45.00

2 Flyers  (A4) For  students  to  redeem  free  popcorn/candy 375 20.00

3 Popcorn  stickers  (A4) To  raise  awareness  of  Key  Message 350

4 The  Purrfect  Pose  (A3) To  promote  Meow  Con   1.50 6 9.00

5 Vanguard  Sheet Photo  Booth 0.40 8 3.20

6 Gold  Markers Photo  Booth 2.60 3 7.80

7 Silver  Markers Photo  Booth 2.60 3 7.80

8 Scissors Photo  Booth 1.50 2 3.00

9 Masking  Tape Photo  Booth 2.00 2 4.00

10 Cat    Stamp 2

11 Henna  Cone Henna  Booth 1.50 10 $15.00

12 Cotton  Candy  Sugar Cotton  Candy  Booth

13 Cotton  Candy  Sticks Cotton  Candy  Booth

14 Popcorn  Seeds Popcorn  Booth

15 Popcorn  Packets Popcorn  Booth 2  per  35  pieces

350  pieces 20

16 Milk  Packets

Back-­‐up  plan  if  team  is  unable  to  Kind  alternative  for  the  use  of  the  Popcorn/Cotton  Candy  booth

Grand  Total 134.80

Page 19: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

The  following  is  the  Budget  for  Cat  March:  

No. Item Description Cost  (S$) Quantity Total  (S$)

1 Name  TagIdentiKication  purposes  for  student  leaders  for  Cat  March

-­‐ 28 0

2 Buses Ferry  participants  to  Cat  March 150 4 600

3 Laptop  Sticker Quiz  prizes 75 0

4 Lollipop Quiz  prizes 4 2  packets 8.00

5 Tag  on  Lollipop Quiz  prizes 35 0.50

6 Glue To  glue  up  tags  on  lollipops 0.50 2 1.00

7 Information  Board To  display  messages 1.75 20 35.00

8 Helium  Tank For  balloons 242.80 1 242.80

9 Balloons -­‐ 50 0

10 First-­‐aid  kits NA -­‐ 2 0

11 Flyers To  give  out  after  Cat  March 0.40 70 28.00

12 Huge  Posters To  be  pasted  on  Information  Board 8.00 10 80.00

13 Cardboards Cat  March   2.80 10 28.00

14 Double-­‐Sided  tape 1.50 6 9.00

Grand  Total 1032.30

Total  for  Meow  Con $134.80

Total  for  Cat  March $1032.30

Grand  Total $1167.10

Rounded  Off $1200

Page 20: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

5.6  Timeline  Timeline  for  IMC  Plan  

�  

EVALUATION  

The   evaluation   would   be   done   by   counting   the   number   of   re-­‐tweets   that   contain   the   given  hashtags   above.   The   surveys   would   be   conducted   to   Kind   out   the   perception   of   the   Target  Audience  of  the  events  (Meow  Con  and  Cat  March)  and  the  use  of  the  IMC  tools.  

CONCLUSION  Through  this  IMC  Plan,  CWS  would  be  able  to  meet  their  goal  to  generate  awareness  of  the  Key  Message  through  the  IMC  tools  and  other  Social  Media  tools.  Furthermore,  they  would  be  able  to  reach  out  to  more  of  their  selected  Target  Audience  through  the  increased  number  of  followers  on  Facebook.  

No. IMC  Tool Method  of  Evaluation Measurement

1Meow  Con

Social  Media  Monitoring  (Twitter  and  Instagram)

• Track  hashtags  o #CatWelfareSociety  o #RPMeowCon  o #SpayCats  o #ILoveCWS  

• Number  of  re-­‐tweets

2 Survey -­‐

3Cat  March

Social  Media  Monitoring  (Twitter  and  Instagram)

• Track  hashtags  o #CatWelfareSociety  o #CatMarch  o #SpayCats  o #ILoveCWS  

Number  of  re-­‐tweets

4 Online  survey -­‐

Page 21: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

APPENDICES  

Appendix  A  Survey   Results   that   was   gathered   from   101   respondents;   survey   was   shared   on   social  media  platforms  

• 9  respondents  aged  21&  above,  69  female  respondents  • 19%  of  respondents  do  not  like  cats,  citing  reasons  such  as  preference  of  dogs  or  fear  of  cats  • 31%  would  not  volunteer  for  an  animal  welfare  organisation,  citing  reasons  such  as  lack  of  

passion  for  cause  or  lacking  the  time  to  commit  

�  

�  

Hobbies

None

Surfing  the  Internet

Watching  TV

Reading

Hanging  out  with  friends

Sports

Music

Others

0 20 40 60 80

17

5

28

56

7

40

74

2

Social Media Usage

Facebook

TwiYer

Instagram

YouTube

Tumblr

Pinterest

Vine

Weibo

WeChat

Google+

0 20 40 60 80

3

1

1

6

6

27

69

72

67

45

Page 22: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

�  

Location of Hangouts

N.A.

Orchard

SCAPE*

Somerset

Haji  Lane

Bugis

Clarke  Quay

Marina  Bay

Others

0 13 25 38 50

30

13

2

39

15

36

21

43

1

Page 23: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

�Appendix  B  

Salary

100  -­‐  250

251  -­‐  400

401  -­‐  500

501  -­‐  600

above  601

0 10 20 30 40

12

1

13

29

39

Would you be willing to donate for a charity event? If you ticked 'no' or 'depends', why?

Lack  of  monetary  means

Uncertain  to  donate

Depends  on  cause

Not  passionate  about  cause

Cause  not  worth  it

0 6 11 17 22

8

13

7

22

15

Page 24: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj
Page 25: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

Appendix  C  Flyers  for  Meow  Con  

[Front  view]  

�  

Page 26: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

[Back  View]  

Page 27: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

Appendix  D  Mock-­‐Up  EDM  for  Meow  Con  

�  

Appendix  E  Examples  of  Tweets/Blurbs  for  Pre-­‐Publicity/On-­‐day  Publicity  for  Meow  Con  

�  

Page 28: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

Appendix  F  Storyboard  for  PawsUp  (Post-­‐Publicity)  for  Meow  Con  

�  

Page 29: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

�  

Appendix  G  Selected  Publications  to  pitch  to  for  Cat  March  

Media  Dailies Broadcast Online Magazines Bloggers

The  Straits  Times

Channel  NewsAsia

AsiaOne Pets  Magazine Smithankyou.com

TODAY RazorTV OMY NYLON  Magazine

Gattidelmondo  .blogspot.sg

Lianhe  Zaobao 938LIVE Teenage

Lianhe  Wanbao Teen

Shin  Min  Daily  News

Republican  Post

MyPaper

The  New  Paper

Tamil  Murasu

Tabla

Berita  Harian

Page 30: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

Appendix  H  Proposed  Route  for  Cat  March  

�  

Page 31: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj

Appendix  I  Storyboard  for  PawsUp  for  Cat  March  

�  

Page 32: INTEGRATED-MARKETING- COMMUNICATIONS- CAMPAIGN-PROPOSAL- · 1""""" 2014 INTEGRATED-MARKETING-COMMUNICATIONS-CAMPAIGN-PROPOSAL-For-Cat-Welfare-Society - Republic-Polytechnic TeamMembers:-ShionaOoshaRaj