insurance institute for business & home safety even if the worst happens, be prepared to stay
TRANSCRIPT
Insurance Institute for Business & Home Safety
Even if the worst happens,
be prepared to stay
What If . . .?
Natural, human-caused, technological or
building-specific disaster Could you contact employees / vendors /
customers? What if your equipment or machinery were
damaged? What if you lost valuable information/data? Would you lose market share or reputation?
WHY PLAN?
Disaster Resilience
“Preparedness is an essentialelement of a resilient and secure Nation.”
Presidential Proclamation, September 4, 2009
Protect Your Business www.DisasterSafety.org/business_protection
• Open for Business® was designed to provide small to mid-sized businesses with the tools needed to start creating a comprehensive business continuity plan.
Protect people and property Resume critical business operations Minimize downtime Remain competitive Preserve reputation Meet obligations
Objectives of Business Continuity Planning
Before You Begin… Senior-level support is critical
BudgetingMake planning a company-
wide priority Engage employees
Planning is more manageable
Employee cooperation and awareness: The plan is only as good as its execution
Planning Process1. Identify potential threats and impacts
2. Establish controls to minimize risk
3. Create procedures for effective response and incident management
4. Recover your business a. Plan for recovery of IT systems & data
b. Develop a business continuity plan (operations)
c. Implement employee awareness/education, training & exercises
d. Maintain & update the plan
Natural hazard events Intentional or
unintentional human-caused incidents
Technological failure High absenteeism Building-specific
problems
Identify Your Risks
What Could Happen - Impacts
Look beyond natural disasters… Geographic location Building structure Building infrastructure Vendor/Supplier continuity Data storage & critical system
recovery Standard company procedures
Put Controls In Place
What can you do to prevent the identified risks from causing a business interruption?
You can’t stop the event, but you can:Mitigate property loss & impacts to businessPrevent loss of data Plan for a recovery locationSet up back-up telecommunications strategiesEncourage employees to return to work, including
supporting family disaster planningTransfer risk
Incident Management and Crisis Communication
Life safety Incident stabilization Damage assessment Property conservation Crisis Communications (employees,
customers, vendors, media)
Recover Your Business www.DisasterSafety.org/business_protection
Recover Your BusinessContacts
Employees Key Suppliers/Vendors Key Contacts/Customers
Recover Your BusinessMaintain Operations
Critical Business Functions Vital Records Critical Telephone Numbers Critical Supplies Equipment/Machinery/Vehicles
Recover Your BusinessOffice Setup
Recovery Location Computer Equipment & Software Voice/Data Communications Miscellaneous Resources
Recover Your BusinessMake It Stick!
Implement company-wide changes:Make BC plan education part of new-hire
trainingAdd BC plan policies and procedures to
employee handbook
Maintain, test and train:Update the plan regularlyTest the plan at least once per yearConduct periodic “reminder” training
Recover Your Business Update
At least once per year (every 6 months is better)
Employee turnover Major policy change
Recover Your Business Test & Refine
Hold regular drillsFire/Tornado
Table top exercises Simulated exercises Full exercises
Is your plan on target?
Open for Business®
www.DisasterSafety.org
Workshop & Online Training
Thank you.Any questions?
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OTHERWISE WITH RESPECT TO THE USE OF ANY OF THE
INFORMATION AND/OR PRACTICES DESCRIBED IN THIS
SLIDESHOW. ALTERATIONS OR MODIFICATIONS TO ANY OF
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BE USED, NOR MAY IT BE RELIED UPON OR USED, BY ANY
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