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IMPORTANT: Even if you have the Pro Series 1000backup sump pump system installed by someoneelse, you must read and follow the safetyinformation contained in this manual. Failure todo so could result in property damage, seriousinjury, or death.

Battery BackupSump Pump

System

InstructionManual & Safety

WarningsTable of ContentsImportant Safety Warnings andInstructionsElectrical precautions 1Battery preparation 1Battery precautions 1

IntroductionItems included in system 2Additional items needed 2Replacement parts list 2System specifications 2

Pump & Pipe Installation InstructionsInstallation options 3Direct discharge to outside 4Connection to existing discharge 5Direct discharge for narrow sumps 6Connection to existing discharge for narrow sumps 7

Battery Instructions 8

Control Unit ConnectionsMounting the control unit 9Positioning the float switch 9Connecting the pump 9Installing the battery fluid sensor 9Connecting the battery 9Connecting the charger 9

Understanding the WarningLights and AlarmsSilencing the alarm during an emergency 10Power alarm 10Fluid low alarm 10Refilling the battery 10,11Pump activated alarm 11Replacing the pump 11,12System operating 12Cleaning battery terminals 12,13Replacing the battery 13

Testing the SystemTesting the pump 14Testing the float switch 14

Parts & Service InformationTechnical support 14

Troubleshooting Guide 14

Warranty 15

Other Products 15

Important Safety Warnings &InstructionsSAVE THESE INSTRUCTIONS. This manualcontains important SAFETY WARNINGS andOPERATING INSTRUCTIONS for the PHCC ProSeries 1000 battery backup sump pump system.You will need to refer to it before attempting anyinstallation or maintenance. ALWAYS keep theseinstructions with the unit so that they will beeasily accessible.

Failure to read and follow these warnings andinstructions could result in property damage,serious injury, or death. It is important to readthis manual, even if you did not install the ProSeries backup sump pump system, since thismanual contains safety information regardingthe use and maintenance of this product. DONOT DISCARD THIS MANUAL.

ELECTRICAL PRECAUTIONS

Risk of electrical and fire hazard. May resultin death, serious injury, shock or burns.

To help reduce these risks, observe thefollowing precautions:• DO NOT walk on wet areas of the basementuntil all power has been turned off. If themain power supply is in a wet basement, callan electrician.

• NEVER handle the control unit with wet handsor while standing on a wet surface.

• ALWAYS unplug the control unit anddisconnect the cables from the battery beforeattempting any maintenance or cleaning.

• ALWAYS unplug the main pump wheninstalling or servicing the backup pump orfloat switch to avoid electric shock.

• DO NOT expose the control unit to rain orsnow.

• DO NOT pull the cord when disconnecting thecontrol unit. Pull the plug.

• DO NOT use an extension cord unlessabsolutely necessary. If an extension cordmust be used, be sure the plug has the same

configuration as the plug on the control unit.• DO NOT use an attachment not recommendedor sold by the manufacturer. It may result ina risk of fire or injury from an electrical shock.

• DO NOT operate the control unit if it hasreceived a sharp blow, been dropped, orotherwise damaged in any way.

• DO NOT disassemble the control unit.

When service is required, contact Glentronicstechnical support at 800-991-0466, option #3,or send an e-mail to [email protected] the control unit to the manufacturer forany repairs at the following address:

Glentronics, Inc.645 Heathrow Drive

Lincolnshire, IL 60069-4205

BATTERY PREPARATION

Sulfuric acid can cause blindness or severeburns. Avoid contact with skin, eyes, orclothing. In the event of an accident, flushwith water and call a physician immediately.KEEP OUT OF REACH OF CHILDREN.

To help reduce these risks, observe thefollowing precautions:• Someone should be within range of your voiceor close enough to come to your aid when youwork near a lead-acid battery.

• Have plenty of fresh water and soap nearby incase battery acid contacts skin, clothing oreyes.

• Wear eye and clothing protection and avoidtouching your eyes while working with batteryacid or working near the battery.

• If battery acid contacts skin or clothing, washimmediately with soap and water. If acidenters eye, immediately flood eye withrunning cold water for at least 15 minutes andget prompt medical attention.

• Battery posts and terminals contain lead andlead compounds, chemicals known to the Stateof California to cause cancer and reproductiveharm. Wash hands after handling.

BATTERY PRECAUTIONS

Explosive gases could cause serious injury ordeath. Cigarettes, flames or sparks couldcause battery to explode in enclosed spaces.Charge in a well-ventilated area. Alwaysshield eyes and face from battery. Keep ventcaps tight and level.

To help reduce these risks, observe thefollowing precautions:• NEVER smoke or allow a spark or flame in thevicinity of the battery.

• Use the Pro Series control unit for charging aLEAD-ACID battery only. DO NOT use thecontrol unit for charging dry-cell batteriesthat are most commonly used with homeappliances.

• Be sure the area around the battery is well-ventilated.

• When cleaning or adding water to the battery,first fan the top of the battery with a piece ofcardboard (or another non-metallic material)to blow away any hydrogen or oxygen gas thatmay have been emitted from the battery.

• DO NOT drop a metal tool onto the battery. Itmight spark or short-circuit the battery andcause an explosion.

• Remove personal metal items such as rings,bracelets, watches, etc. when working with alead-acid battery. A short circuit through oneof these items can melt it, causing a severeburn.

• ALWAYS remove the charger from theelectrical outlet before connecting ordisconnecting the battery cables.

• Check the polarity of the battery posts. ThePOSITIVE (+) battery post usually has a largerdiameter than the NEGATIVE (-) post.

• When connecting the battery cables, firstconnect the small ring on the end of theWHITE wire to the NEGATIVE (-) post of thebattery, and then connect the large ring onthe end of the BLACK wire to the POSITIVE (+)post of the battery.

Do not use this system to pump flammableor explosive fluids such as gasoline, fuel oil,kerosene, etc.

Page 1

! DANGER

! DANGER

! WARNING / POISON

! DANGER

POSITIVE POST HASLARGER DIAMETER

NEGATIVE POST HASSMALLER DIAMETER

POSITIVEPOST

NEGATIVEPOST

IntroductionThe PHCC Pro Series 1000 backup sump pumpsystem is battery-operated. It is designed as anemergency backup system to support your mainAC sump pump, and it will automatically beginpumping any time the float switch is activatedby rising water. Should any malfunction oremergency occur that involves the sump pump,the battery, or the AC power, the Pro Seriessystem will sound an alarm. A light on thedisplay panel of the control unit will indicate thecause of the alarm and the corrective action.

For added reliability, the float switch has, not one,but two floats. Should one float fail to operate,the second float automatically activates the pump.

The Pro Series 1000 Sump Pump Systemincludes:• A control unit with a dual float switch, abattery fluid level sensor, and battery cables

• A pump with a 1½” PVC pipe adapter• Two (2) plastic wire ties for mounting thefloat switch and the control unit

• A battery box• A battery charger• A battery cap with a hole to accommodate thefluid sensor

You will also need to supply:• A Pro Series 1000 Standby Battery or a ProSeries 2200 Standby BatteryDO NOT use an automotive battery with thissystemThe internal construction of some wet cellbatteries may not be compatible with thissystem. Glentronics cannot guarantee thecompatibility of other brands of batteries.The use of a Pro Series battery is HIGHLY recommended.

• 1½” rigid PVC pipe and fittings• PVC cement and primer

• A union with hose clamps or a “Y” connectorand two (2) check valves, depending on theinstallation method you use

• A surge protector (recommended)• Six (6) quarts of 1.265 specific gravity batteryacid

For narrow sump pitsyou will need someadditional parts:• An “L” bracket atleast six (6) incheslong (preferably onethat will not rust)

• Two (2) stainless steel hose clamps• One (1) stainless steel screw (#8-32 x 3/4”),a matching washer & nut

Use of a Pro SeriesKlunkless CheckValve™ will providequieter operation.(See back cover formore information.)

Replacement Part NumbersPump . . . . . . . . . . . . . . . . . . . . . . .1011009Float switch assembly . . . . . . . . . . . .1020009Fluid sensor assembly . . . . . . . . . . . .1014001Pipe adapter . . . . . . . . . . . . . . . . . .1120002Charger . . . . . . . . . . . . . . . . . . . . . .1015003Battery box . . . . . . . . . . . . . . . . . . .1113003

Call 800-991-0466, option #3 to order parts.

System SpecificationsPower supply requirements . . . . . .115 volts ACPumping capacity . . . . . . . . . .2000 GPH @ 0’Pumping capacity . . . . . . . . .1000 GPH @ 10'Pump dimensions w/elbow . . .6½” H x 8½” WPump housing & strainer . . . . . .non-corrosive,

will not rustPump . . .can run dry for short periods of time;

can be used in sumps with water softenerFloat switch . . . . . . . . . .independent, can be

set at any level

Page 2

ControlUnit

Battery Box

Cap

Wire Ties

Float Switch

PipeAdapter

BatteryWires

Fluid Sensor

ChargerPump

Pump & Pipe Installation InstructionsThere are two basic methods that can be used toinstall the pump, a direct discharge to theoutside of the building, or a connection to anexisting discharge pipe. The same two optionsapply in very narrow sump pits where the backuppump must be mounted above the main pump.

Whenever possible, install your Pro Series backuppump with a direct discharge to the outdoors.By using this method, there will always be anoutlet for the water from the sump. During timesof very heavy rain, many storm sewers fill up. Ifyour pump is trying to discharge water into a fullsewer, there is nowhere for the water to go. Bydischarging directly outdoors, there is always anoutlet for the water that is pumped out of thesump. For this method, you will need to drill ahole through a floor joist or the foundation fromthe basement to the outside of the house.

If the direct discharge method is not possible orconvenient, the Pro Series pump can beconnected to the same line as your main ACsump pump by installing a “Y” connector andtwo (2) check valves.

In most cases, the backup pump will fit next tothe main AC pump in the sump pit. In verynarrow pits, the backup pump can be mountedabove the main AC pump. Try to fit the backuppump on the floor of the sump first. Make surethere is enough room so the backup pump andthe main pump do not touch each other.

Select the installation method that will best suityour needs from the diagrams at the right. Fullinstructions for each installation method areprovided on the following pages.

Installation will take a couple hours.

Page 3

NORMAL SUMP PITINSTALLATIONS

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

1/8" HOLE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

PRO SERIESPUMP

DRAIN TILE

PUMP WIRE

HOSE CLAMPS

PIPE ADAPTER

"L" BRACKET

FLOORJOIST

MAINAC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

RIGID1-1/2"

PVC PIPE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

1/8" HOLEDRAIN TILE

PRO SERIESPUMP

PUMPWIRE

PIPE ADAPTER

DRILL 1/8" HOLEIF CHECK

VALVE USED

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

CHECKVALVE

PRO SERIESPUMP

DRAIN TILE

PUMP WIRE

CHECKVALVE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

PIPE ADAPTER


VALVE USEDDRAIN TILE

PRO SERIESPUMP

Installation BConnection to ExistingDischarge PipePage 5

Installation CDirect Discharge

to OutsidePage 6

Installation DConnection to ExistingDischarge PipePage 7

Installation ADirect Discharge

to Outside

NARROW SUMP PITINSTALLATIONS

Installation InstructionsINSTALLATION A:DIRECT DISCHARGE TO THE OUTSIDE OF THEBUILDING (Diagram A)

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injuryor death.

1. Cut a piece of 1½” rigid PVC pipe longenough to reach from the bottom of the sumppit to one (1) foot above the floor. Prime andcement it to the 1½” pipe adapter, and thenscrew the adapter into the pump.

2. Secure the pump wire so that the plug on theend will not fall into the sump. Attach thewire to the pipe with a piece of tape.

3. Place the pump with the PVC pipe attachmenton the bottom of the sump floor next to themain AC pump. The pumps should not toucheach other. Do not mount the pump to anyexisting pipes; it should be placed on the floor

of the sump. A brick may be placed under thepump if there are rocks or other debris on thesump floor that may clog the pump.

4. Attach a union or a check valve to the top ofthe 1½” pipe. This will allow the pump to beremoved easily, should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices, try to route the dischargepipe to an exterior wall via the shortest pathwith the fewest turns. More turns will reducethe pumping capacity. The pipe section exitingthe building should be on a downward slope sothat the water in the pipe will exit outsideinstead of returning to the sump pit. Be sure toseal the hole in the wall where the pipe exits,and prime and cement or clamp all connectionssecurely to prevent leaking. When directlydischarging to the outside of the building, nocheck valve is required. However, a check valvewill prevent water from flowing back into the pitwhen the pump has stopped.

If you use more than a total of 20 feet ofpipe including vertical and horizontal runs in

the installation, install a check valve in placeof the union. Make sure it is installed withthe arrow pointing up, or it will not preventthe backflow of water. When a check valve isused, a 1/8” hole must be drilled in the PVCpipe above the Pro Series pump. Drill thehole at a 45° angle toward the bottom of thesump to avoid splashing water outside thesump pit. Make sure the hole is above thewater line and below the check valve. If ahole is not drilled above the pump, an airlock may prevent the pump from operating.

PUMPWIRE

PIPE ADAPTER


VALVE USED

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

CHECKVALVE

PRO SERIESPUMP

DRAIN TILE

1

2

3

4

Diagram A

! DANGER

CAUTION

Pump & Pipe Installation InstructionsINSTALLATION B:CONNECTION TO AN EXISTING DISCHARGEPIPE (Diagram B)

Depending on your installation requirements,PVC pipe lengths will vary. Cut the pipes andassemble them as shown in photo #7. Do notcement them together until you are sure they arecut to the correct lengths. It is important tokeep the discharge pipes on both pumps parallelto each other, so that the pumps remain flat onthe floor of the sump. More detailedinstructions follow.

Unplug the main AC pump when installingthe backup pump to avoid electric shock.Failure to do so could cause serious injury or death.

1. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the bottom of the sump pit toone (1) foot above the floor. Prime andcement it to the 1½” pipe adapter, then screwthe adapter into the pump.

2. Install a check valve on the top of the PVCpipe attached to the Pro Series pump. Makesure it is installed with the arrow pointing upor it will not prevent the backflow of water.

3.When a check valve is used, a 1/8” holemust be drilled in the PVC pipe above thePro Series pump. Make sure it is above thewater line and below the check valve. Drillthe hole at a 45º angle toward the bottomof the sump to avoid splashing wateroutside the sump pit. If a 1/8” hole is notdrilled in the pipe above the pump, an airlock may prevent the pump from operating.

4. If there is no check valve on the dischargepipe of the main AC pump, one must beinstalled at this time. Cut the discharge pipeapproximately one (1) foot above the floor.

Install a check valve on the top of the pipeand tighten the bottom hose clamp. Nowprime and cement a small piece of 1½” PVCpipe to the bottom of a “Y” connector. Primeand cement the top of the “Y” assembly to thedischarge pipe with the “Y” extension facingdown toward the backup pump. Now connectthe bottom of the assembly to the check valveand tighten the hose clamp.


6. Place the pump with the PVC pipe attachmenton the bottom of the sump floor next to themain AC pump. The pumps should not toucheach other. Do not mount the pump to anyexisting pipes; it should be placed on thefloor of the sump. A brick may be placedunder the pump if there are rocks or otherdebris on the sump floor that may clog thepump.

7. Connect a piece of 1½” PVC pipe above thecheck valve of the Pro Series pump, andattach a 45° elbow to that pipe. Extendanother piece of pipe to reach from the 45°elbow to the “Y” connector on the other pipe.

8. Prime and cement all pipe connectionssecurely to prevent leaking, and tighten allthe hose clamps.

CAUTION

! DANGER

PUMPWIRE

PIPE ADAPTER

FLOORJOIST

MAIN AC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

1/8" HOLE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

PRO SERIESPUMP

DRAIN TILE

Diagram B

4

5

6

7

2 31

Pump & Pipe Installation InstructionsINSTALLATION C:DIRECT DISCHARGE TO THE OUTSIDE OF THEBUILDING FOR NARROW SUMP PITS (Diagram C)


1. Attach an “L” bracket to the discharge pipe ofthe main AC pump with two (2) stainless steelhose clamps. Position the bracket so thebottom of the “L” is just above the top of themain pump, and out of the way of any floatswitch on the main pump.

2. (a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer and pushing down. There are holessuitable for mounting on the bottom of thestrainer. (b) Using the #8-32 x ¾” stainlessscrew, washer and nut, attach the strainer tothe “L” bracket. (c) Once the strainer is

attached, simply press the rest of the pumponto the mounted strainer.


4. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the elbow of the backup pumpto one (1) foot above the floor. Prime andcement it to the 1½” pipe adapter, then screwthe adapter into the pump.

5. Attach a union or check valve to the top ofthe 1½” PVC pipe. This will allow the pumpto be removed easily, should the need arise.

The path of the rest of the pipe and the detailsof each installation will vary. Using soundplumbing practices, try to route the dischargepipe to an exterior wall via the shortest pathwith the fewest turns. More turns will reduce thepumping capacity. The pipe section exiting thebuilding should be on a downward slope so thatthe water in the pipe will exit outside instead ofreturning to the sump pit. Be sure to seal thehole in the wall where the pipe exits, and primeand cement or clamp all connections securely toprevent leaking. When directly discharging to

the outside of the building, no check valve isrequired. However, a check valve will preventwater from flowing back into the pit when thepump has stopped.

If you use more than a total of 20 feet of pipeincluding vertical and horizontal runs in theinstallation, install a check valve in place ofthe union. Make sure it is installed with the

arrow pointing up or it will not prevent thebackflow of water. When a check valve isused, a 1/8” hole must be drilled in the PVCpipe above the Pro Series pump. Drill thehole at a 45° angle toward the bottom of thesump to avoid splashing water outside thesump pit. Make sure the hole is above thewater line, and below the check valve. If ahole is not drilled above the pump, an air lockmay prevent the pump from operating.

PUMP WIRE

CHECKVALVE

HOSE CLAMPS

"L" BRACKET

FLOORJOIST

MAIN AC PUMP

SLOPEPIPEDOWN

RIGID1-1/2"

PVC PIPE

UNIONOR CHECK

VALVE

PIPE ADAPTER


VALVE USEDDRAIN TILE

PRO SERIESPUMP

Diagram C

2c 43

CAUTION

! DANGER

1 2b2a

“L” BRACKET

5

Pump & Pipe Installation InstructionsINSTALLATION D:CONNECTION TO EXISTING DISCHARGE PIPEFOR NARROW SUMP PITS(Diagram D)

Depending on your installation requirements, PVCpipe lengths will vary. Cut the pipes and assemblethem as shown in photo #8. Do not cement themtogether until you are sure they are cut to thecorrect lengths. It is important to keep thedischarge pipes on both pumps parallel to eachother, so that the pumps remain flat on the floorof the sump. More detailed instructions follow.


1. Attach an “L” bracket to the discharge pipe of

the main AC pump with two (2) stainless steelhose clamps. Position the bracket so thebottom of the “L” is just above the top of themain pump, and out of the way of any floatswitch on the main pump.

2. (a) Remove the black bottom strainer of thepump by pressing in the two tabs on thestrainer and pushing down. There are holessuitable for mounting on the bottom of thestrainer. (b) Using the # 8-32 x ¾” stainlessscrew, washer and nut, attach the strainer tothe “L” bracket. (c) Once the strainer isattached, simply press the rest of the pumponto the mounted strainer.


4. Cut a piece of 1½” rigid PVC pipe long enoughto reach from the elbow of the backup pumpto one (1) foot above the floor. Prime andcement it to the 1½” pipe adapter, then screwthe adapter into the pump.

5. Install a check valve on the top of the PVCpipe attached to the Pro Series pump. Makesure it is installed with the arrow pointing upor it will not prevent the backflow of water.

6.When a check valve is used, a 1/8” holemust be drilled in the PVC pipe above thePro Series pump. Make sure it is above thewater line and below the check valve. Drillthe hole at a 45º angle toward the bottomof the sump to avoid splashing wateroutside the sump pit. If a 1/8” hole is notdrilled above the pump, an air lock mayprevent the pump from operating.

7. If there is no check valve on the main ACpump discharge pipe, one must be installed atthis time. Cut the discharge pipeapproximately one (1) foot above the floor.Install a check valve on the pipe and tightenthe bottom hose clamp. Now prime andcement a small piece of 1½” PVC pipe to thebottom of a “Y” connector. Prime and cementthe top of the “Y” assembly to the discharge

pipe with the “Y” extension facing downtoward the backup pump. Now connect thebottom of the assembly to the check valve andtighten the hose clamp.

8. Connect a piece of 1½” PVC pipe above thecheck valve of the Pro Series pump, and attacha 45° elbow to that pipe. Extend anotherpiece of pipe to reach from the 45° elbow tothe “Y” connector on the other pipe.

9. Prime and cement all pipe connectionssecurely to prevent leaking, and tighten allthe hose clamps.

CAUTION

! DANGER

PUMP WIRE

HOSE CLAMPS

PIPE ADAPTER

"L" BRACKET

FLOORJOIST

MAINAC PUMP

RIGID1-1/2"

PVC PIPE

CHECKVALVE

RIGID1-1/2"

PVC PIPE

45º ELBOW

"Y" CONNECTOR

CHECKVALVE

1/8" HOLEDRAIN TILE

PRO SERIESPUMP

4 75 6

Diagram D

8

1 32a 2b 2c

“L”

BRACKET

Battery InstructionsThe Pro Series 1000 Standby Battery has beendesigned to run this system for a minimum of 6hours continuously. However, most of the timethe pump will turn on and off, and the batterywill run the pump intermittently for days. Inaddition, the unique materials in the batteryenable it to last for 5-7 years in standby service.

To extend the run time of the pump, use the ProSeries 2200 Standby Battery. This larger batterywill run this pump continuously for 12 hours.

• The use of automotive batteries is NOTrecommended. Automotive batteries are notdesigned for this application. They will onlyrun the pump for a short time and will havea shorter life than a standby battery.

• The battery fluid sensor is designed to fitthe Pro Series Standby batteries. Measuringthe battery fluid is one of the mostimportant features of the system, sinceabout 80% of backup sump pump failuresare the result of a battery that has dried out.

• The internal construction of some wet cellbatteries may not be compatible with thissystem. The use of a Pro Series battery isHIGHLY recommended.

Do not insert the fluid sensor into anybattery except a Pro Series battery. Do notdrill a hole in another brand of battery toaccommodate the fluid sensor. Do not usethe enclosed battery cap on any batteryexcept a Pro Series battery. Do not drill ahole in a cap of another brand of battery toaccommodate the fluid sensor. Batteries emitexplosive gases which can cause seriousinjury or death.

PREPARING THE PRO SERIES STANDBY BATTERYThe Pro Series Standby batteries are shipped dry(without acid) so they never lose power before youtake them home. A battery is activated when theacid is added, and then it slowly begins todeteriorate as it ages. By adding the acid justbefore use, the battery will always be fresh. Use1.265 specific gravity battery acid to fill thebattery. It is available where you purchased thebattery.

Contains sulfuric acid. Wear eye and clothingprotection. If battery acid contacts skin orclothing, wash immediately with soap andwater. If acid enters eyes, flush with water for15 minutes, and get prompt medical attention.Review the safety instructions on page 1.

NOTE: PRO SERIES BATTERIES NOW COME INTWO CONFIGURATIONS. THE TOPS OF THEBATTERIES LOOK DIFFERENT, AND THEDIRECTIONS FOR FILLING THE BATTERIES ANDCONNECTING THE FLUID SENSOR WILL VARYSLIGHTLY. IF THE TOP OF YOUR BATTERY LOOKSLIKE PHOTO A, FOLLOW THE INSTRUCTIONS ONTHIS PAGE. IF THE TOP OF YOUR BATTERY LOOKSLIKE PHOTO B ON PAGE 9, FOLLOW THEINSTRUCTIONS ON PAGE 9.

TO FILL THE BATTERY1. Remove the cover of the battery box bypushing in the tabs on the front and back ofthe box and lifting up.

2. Place the battery box on the floor. Place thedry (unfilled) battery into the battery box.Remove the foil seal on the top of the battery.

3. Carefully push in the perforated tab at the topof the acid pack. Lift up the large tab and pullout the dispensing hose. Hold the hoseupright above the pack and squeeze the hoseforcing all the acid back into the pack.

4. Position the acid pack and battery as shown atthe right. Pinch the end of the hose togetherand cut off the tip. Insert the end of the hoseinto each cell. Control the flow by pinchingthe hose with thumb and forefinger. Fill eachcell of the battery to a level just covering thebattery plates, and then go back and top offeach cell equally. It is important to have allthe cells filled equally or the battery will notoperate properly. The acid should reach alevel about ¼” below the cap ring as shown inthe diagram below. DO NOT OVERFILL THEBATTERY. (Diagram E)

A newly filled battery will sometimes requireadditional acid after about 20 minutes. Re-examine the fill level, and add additional acid ifnecessary. The battery acid may bubble at thistime and give off a sulfur-like smell, but this is

normal. After the battery has been filled, screwthe six (6) caps securely on the top of the battery.

When you fill the battery for the FIRST time, itwill be the ONLY time you add acid to thebattery. In the future, when the fluid level islow, add distilled water to the cells. NEVERadd more acid.

CAUTION

! DANGER

CAUTION

! DANGER / POISON

4

BATTERY A 3

2

1

2nd LEVEL

1st LEVEL

PLATES

CELL WALL

1 1st LEVEL, COVER THE PLATES

�

THE BOTTOM OF THE CAP RINGS

BATTERY TERMINALS

BATTERY CAP RINGS

CROSS SECTION OF BATTERY

1. Fill to 1st level, coverthe plates

2. Then fill to 2nd level,just below the bottomof the cap rings

Diagram E

Do not throw anold battery in thetrash. Take it to aservice station orrecycling center.

If your battery looks like the battery above,follow these instructions:

1. Remove the cover of the battery box bypushing in the tabs on the front and back ofthe box and lifting up.

2. Place the battery box on the floor. Place thedry (unfilled) battery into the battery box.Remove the two battery caps by lifting themup with a screwdriver. DO NOT lift the cap byprying it up from the groove on the back ofthe cap. It may damage the vent.

3. Carefully push in the perforated tab at the topof the acid pack. Lift up the large tab and pullout the dispensing hose. Hold the hoseupright above the pack and squeeze the hoseforcing all the acid back into the pack.

4. Position the acid pack and battery as shown atthe right. Pinch the end of the hose togetherand cut off the tip. Insert the end of the hoseinto each cell. Control the flow by pinchingthe hose with thumb and forefinger. Fill eachcell of the battery to a level just coveringthe battery plates, and then go back andtop off each cell equally. It is important to

have all the cells filled equally or thebattery will not operate properly. The acidshould reach a level about ¼” below the capring as shown in Diagram E on page 8. DO NOTOVERFILL THE BATTERY.

A newly filled battery will sometimes requireadditional acid after about 20 minutes. Re-examine the fill level, and add additional acid ifnecessary. The battery acid may bubble at thistime and give off a sulfur-like smell, but this isnormal. After the battery has been filled, pressthe caps securely on the top of the battery.

When you fill the battery for the FIRST time,it will be the ONLY time you add acid to thebattery. In the future, when the fluid level islow, add distilled water to the cells. NEVERadd more acid.

Control Unit Connections

Risk of electrical shock or battery explosion,which can cause serious injury or death.Unplug the main AC pump to avoid electricalshock. Wear eye protection. Work in a well-ventilated area. Do not smoke or allow aspark or flame in the vicinity of the battery.Avoid dropping metal tools on the battery.If battery acid contacts eyes, flush withwater for 15 minutes and get promptmedical attention. Review the safetyinstructions on page 1.

When you position the controlunit on the discharge pipe, besure the charger cord will reachthe AC power outlet, and thepump cable and the float switchwill reach the bottom of thesump. Position the unit in a well-ventilated area. Do not placeanything on top of the battery.(Diagram F)

1. Mounting the control unit:(a) Thread one plastic wire tiethrough the two mountingbrackets on the back of thecontrol unit. (b) Secure thecontroller to the discharge pipeof the Pro Series pump bywrapping the tie around thepipe and pulling it tight.

2. Positioning the dual float switch: The floatswitch will activate the pump when the waterraises either float, and it will remain runningas long as the water is above the float. Whenthe water drops below the float switch, aninternal timer in the control unit will keep thepump running an additional 25 seconds toempty the sump pit. The switch should bemounted about six (6) inches above the waterlevel line in the sump pit. Attach the floatswitch very securely to the discharge pipewith the plastic wire tie. Be sure the switch ispositioned vertically with the mounting bracketat the top. Do not tilt the switch. Do notposition the float switch on the side of thedischarge pipe facing the drain tile or anyincoming rush of water!

3. Connecting the pump: Removethe security tag from the pump andplug the pump wires into the pumpconnector on the back of thecontrol unit. Keep the backuppump wire, the AC pump wire, andthe float wire separate from eachother. Do not let them cross on thefinal installation.

4. Installing the battery fluidsensor: PRO SERIES BATTERIESCOME IN TWO CONFIGURATIONS.THE HOLE FOR THE FLUID SENSOR ISMARKED BY AN ARROW ON THE TOPOF EACH BATTERY. Remove thecover of the battery box by pushingin the tabs on the front and back,then lifting up. Fan the areaaround the top of the battery witha piece of cardboard (or anothernon-metallic material) to removeany hydrogen or oxygen gas thatmay have been emitted from thebattery. (a) If the top of thebattery has six small battery caps,replace the battery cap that is 2ndfrom the POSITIVE (+) post with thebattery cap that is provided in thePro Series package. An arrow onthe top of the battery marks thisposition. There are two holes inthis battery cap. Insert the fluid

Page 9

! DANGER

PUMPFLOATWIRE

WIRE

ACPUMPWIRE

CONTROLUNIT

WIRETIE

WIRETIE

MAIN AC PUMP

BATTERYCABLE

SENSOR

TERMINAL

BATTERYBOX

BATTERY

DRAIN TILE

PIPE ADAPTER

FLOAT SWITCH

PRO SERIES PUMP

ACOUTLET

SURGEPROTECTOR

CHARGER

UNION ORCHECKVALVE

DRILL 1/8” HOLE IF CHECK VALVE USED

2 3

BATTERY B

21

CAUTION

Diagram F

1a 1b

3 4 4a 4b

sensor in the hole that is off center on the topof the cap. Do not glue the sensor into thecap. (b) If the top of the battery has 2 largecaps, place the fluid sensor in the hole moldedon the top of the battery. It is located in thesecond cell from the positive post, and thelocation is marked by an arrow on the toplabel. Hold the sensor straight up and press itfirmly into the hole. Do not bend the sensor.

If you are not using the Pro Series Standbybattery, you cannot use the battery fluidsensor. However, you must attach the sensorto the POSITIVE (+) post of the battery or thealarm will sound continuously. The Pro Seriessump pump system will not warn you if thefluid level is low inthis configuration.You will need tocheck your batteryevery couple ofmonths to see if itneeds water. If thebattery dries out, thesystem will not work.5. Connecting the battery: Remove the wingnuts from the battery terminals. Remove thesecurity tag from the battery cables. Attachthe battery cables to the battery…the WHITEwire to the NEGATIVE (-) post, and the BLACKwire to the POSITIVE (+) post. Replace thewing nuts and tighten them.

6. Connecting the charger: Immediately plugthe charger into the charger hole on the backof the control unit, then into an AC outlet onthe wall. (A surge protector that protects allthree pins on the power plug isrecommended.)

7. If the pump alarm is sounding, press theWHITE button on the front of the controlpanel to silence the alarm.

8. Secure the cover on the battery box byslipping the tabs through the fittings on thefront and back of the box.

9. BE SURE TO PLUG IN THE MAIN AC PUMPWHEN YOU FINISH THE INSTALLATION.

Understanding theWarnings & Alarms

The Pro Series control unit features a series ofwarning lights that pinpoint potential problems.In addition, an alarm sounds to alert you to theproblem. In some cases the lights and alarm willgo off automatically when the problem has beensolved. In others, the WHITE button on the

front of the controlunit must be pushedto silence the alarm.Refer to the tablebelow for a quickreview of the featuresand their corres-ponding alarm status.

SILENCING THE ALARM DURING AN EMERGENCYThe Pro Series 1000 is equipped with a switchthat will silence the audible alarm during anextended emergency. The “AC power” 1 and“Pump” 3 alarms can be silenced during apower outage or during heavy rains when thepump is activated repeatedly.

To silence both the “ACpower” and “Pump”alarms, slide the“Audible Alarm” switchto OFF. The “AC power”and/or the “Pump”light will remain on,but the audible alarmwill not sound. Whenthe emergency hasended, slide theswitch to the ON position to resume the fullmonitoring capability, or you will not bewarned the next time an emergency occurs.

The “Fluid level” 2 and “Battery problem” 5alarms cannot be silenced. Both requireimmediate attention.

1 The unit is not receiving AC power

There are several causes for power failure. Themost common is a power outage by your electriccompany. During this emergency, the Pro Seriessystem will automatically switch to batterypower and protect your basement from flooding.

You can silence the “AC power” alarm by slidingthe” Audible Alarm” switch to OFF. The alarmwill be silenced, but the light will stay on. Thesystem will continue to operate while the poweralarm is silenced. Be sure to slide the switchto the ON position when the power is restoredto resume full monitoring capability.1. If the power is on in the rest of the house,check the home circuit breaker or fuse box forfailure, and correct the problem.

2. Check the charger. Make sure it is securelyplugged into the wall outlet. Make sure theoutlet is working.

3. Check the charger plug that fits into the rearpanel of the control unit. Make sure it issecurely plugged into the control unit.

The control unit must receive 115 volts AC +/-5% from the AC outlet. Any voltage lower than110 volts will activate the “AC power” alarm.Lower voltages can be caused by utility companybrown outs or a heavy power draw from otherappliances on the same circuit. Reduce thenumber of appliances on the circuit.

If all the connections are secure and the walloutlet is operating, but the “AC power” warninglight is still on, replace the charger unit with thePro Series part number 1015003. ContactGlentronics at 800-991-0466, option #3 for parts.

2 The fluid in the battery is low

Risk of electrical shock or battery explosion,which can cause serious injury or death.Wear eye protection. Work in a well-ventilated area. Do not smoke or allow aspark or flame in the vicinity of the battery.Avoid dropping metal tools on the battery.If battery acid contacts eyes, flush withwater for 15 minutes and get promptmedical attention. Review the safetyinstructions on page 1.

CAUTION

5POSITIVE

POSTNEGATIVE

POST

2 3

6b6a 7

Power Yes YesproblemFluid level No Yesis lowPump was Yes No, push the activated WHITE buttonSystem is No alarm No alarmoperatingBattery No Yesproblem

Alarm can besilenced before

problem iscorrected

Alarm shuts offautomatically

when theproblem iscorrectedWarning

1

2

3

4

5! DANGER

REFER TO THE PHOTOS BELOW

If this warning light and alarm are on, you needto add distilled water to the battery. (This alarmcannot be silenced. When the battery is refilledand the sensor is replaced, the alarm will go offautomatically.)

REFILLING THE BATTERY1. Unplug the charger from the wall outlet.

2. Remove the cover of the battery box bypushing in the tabs on the front and back,then lifting up.

3. Fan the area around the top of the batterywith a piece of cardboard (or another non-metallic material) to remove any hydrogen oroxygen gas that may have been emitted fromthe battery.

4. Remove the fluid sensor from the top of thebattery, and then unscrew the wing nuts andremove the battery cables from the battery.

5. Pry up the two battery caps. Add distilledwater to each cell. If distilled water is notavailable, tap water with a low mineral

content may be used. Well water is notrecommended. NEVER ADD MORE ACID. Fillthe battery to level 2 as shown in Diagram Eon page 8. (The Pro Series battery filler willautomatically fill the level to the correctheight. See enclosed order form.)

6. Replace the battery caps. Replace the fluidsensor in the hole on the top of the battery orin the battery cap, depending on whichbattery you own. Be sure the fluid sensor ispositioned in the 2nd cell from the positivepost. The hole is marked with an arrow.

7. Replace the battery cables…the WHITE wireto the NEGATIVE (-) post, and the BLACK wireto the POSITIVE (+) post. Replace the wingnuts and tighten.

8. Replace the cover of the battery.

9. Plug the charger back into the outlet. (Youshould provide additional protection for thecontrol unit by using a surge protector.)

10. If any of the alarms are sounding, press thewhite button on the front of the controlpanel for one (1) second.

3 The pump was activated

When the water rises in thesump pit and activates thefloat switch, the pump willbegin pumping, and the“Pump was activated” lightand alarm will turn on. Thealarm stays on to alert you tothe fact that the standbysystem was used to emptywater from the sump. Try todetermine what caused thesystem to activate.

• Check the main AC pump forfailure. It may not be

working, the float switch may be stuck, or itmay be too small to handle the inflow of water.

• Make sure the check valve is working andinstalled correctly.

• Make sure the discharge pipe is not clogged orfrozen.

• If the power was out, the backup pump wasautomatically activated. You need to push theWHITE button on the front of the control panelto reset the alarm.

During a power outage or times when the pumpis activated repeatedly, you can temporarilysilence the alarm by sliding the “Audible Alarm”switch to OFF. When the primary pump hasresumed normal operation, and the backuppump is no longer activating repeatedly, slidethe switch to the ON position to resume thefull monitoring capability. The alarm andpump light will still be on. Push the WHITEbutton on the front of the control panel tosilence the alarm.

REPLACING THE PUMP

Unplug the main AC pump when installing orservicing the backup pump to avoid electricshock. Failure to do so could cause seriousinjury or death. Review the safetyinstructions on page 1.

REFER TO PHOTOS AT RIGHT1. Unplug the Pro Series charger from the walloutlet.



4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts and removethe battery cables from the battery.

5. Unplug the pump from the back of the controlunit.

6. Release the union or check valve and removethe pump and the rigid PVC pipe section fromthe sump pit.

Page 11

! DANGER

6

3

2

554 Remove

4 Remove

87

2 3

6 97

7. Unscrew the pipe and adapter from the oldpump, and screw them into the new pump.

8. Lower the pump into the sump and reconnectthe union or check valve.

9. Plug the pump wires into the back of thecontrol unit.

10. Replace the fluid sensor in the top of thebattery. Connect the battery cables to thebattery…the WHITE wire to the NEGATIVE (-)post, and then the BLACK wire to thePOSITIVE (+) post. Tighten the wing nuts.

11. Replace the cover on the battery box.

12. Plug the charger and the main AC pump backinto the wall outlet. (You should provideadditional protection for the control unit byusing a surge protector.)

13. If any alarms are sounding, press the WHITEbutton on the front of the control panel forone (1) second to silence them.

4 The systemis operating

This green lightshould always beflashing. It willflash when thereis power comingfrom either thebattery or the ACoutlet.

5 The battery terminals are corroded or thebattery is defective

This light and alarm will come on when thecontrol unit detects there is less than ½ hour ofpumping power left in the battery, or that thebattery is defective. The alarm cannot besilenced, because action needs to be taken toprotect your basement. If your battery is morethan five (5) years old, replace it. If not, hereare several situations that would cause the pumpto run the battery for an extended time anddischarge the battery. Check the list belowbefore you replace the battery.

• If the top light on the controller is also on, itmeans that the unit is not receiving AC power.Either the AC power is out, the circuit breaker hasblown, or the outlet is bad. When the problemis corrected, the battery should recharge.

• If the third light on the controller is also on,check your main pump for failure. The backuppump may have been activated repeatedly ifyour main AC pump is broken or you areexperiencing heavy rains and your main pumpcannot keep up with the inflow of water. Youmay need to upgrade or replace your mainpump. When the problem is corrected, thebattery should recharge.

• If no other lights are on, this means theterminals may be corroded, and the batterycannot charge properly. Unplug the chargerfrom the wall outlet. Then, check the batterycables and the battery terminals for corrosion.Clean and tighten them as needed. Theprocedure is described in the next column.

• If the battery terminals have been cleanedand the light is still on, there could be aproblem with the controller or the battery.The best way to determine if the battery is theproblem is to have it charged and load testedat any local car service station. If the batteryis bad and less than one (1) year old, it canbe returned to the place of purchase for areplacement (receipt required). If the batteryis good, contact Glentronics’ servicedepartment for further instructions. Thephone number is 800-991-0466, option #3.

If the battery alarm goes on while the pump isrunning and the power is out, you will have aminimum of one-half (1/2) hour of continuouspumping time to replace the battery. (In mostcases, the pump does not run continuously, andtherefore, you actually have a longer time toreplace it.) You will not be able to silence thealarm. Left unattended, the basement will flood.In a severe emergency, if a replacement batteryis not available, you could temporarily use yourcar battery, or recharge this battery byconnecting it to your car battery. Once the ACpower is restored, the battery will rechargeautomatically, unless it is old or damaged. Thealarm will turn off when the AC power is restoredand the pumping energy reaches one-half (½)hour or more.

In the event that your Pro Series sump pumpsystem has pumped for an extended period oftime, the battery may be very depleted. In thiscondition, when the AC power is returned to theunit, a battery alarm will continue to sound. Thebattery may need a longer period to recharge.

For a faster recharge, an automotive or marinebattery charger can be used to recharge thebattery. Follow the manufacturer’s instructionsand safety information included with the charger.

When another charger is used, first disconnectthe Pro Series charger from the control unit,and then disconnect the control unit from thebattery. Using another charger withoutdisconnecting the control unit will destroy thecontrol unit and void the warranty.

TO CLEAN THE BATTERY TERMINALSAND CABLES

Risk of electrical shock or battery explosion,which can cause serious injury or death. Weareye protection. Work in a well-ventilatedarea. Do not smoke or allow a spark or flamein the vicinity of the battery. Avoid droppingmetal tools on the battery. If battery acidcontacts eyes, flush with water for 15minutes and get prompt medical attention.Review the safety instructions on page 1.

REFER TO THE PHOTOS AT RIGHT & ON PAGE 13

1. Unplug the charger from the wall outlet.



4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts. Remove thebattery cables.

5. Clean the battery posts with a batteryterminal cleaner or a wire brush.

6. Clean any corrosion off of the ring connectorson the ends of the battery wires. Use a stiffbrush or sandpaper. DO NOT apply corrosion

resisting sprays or pads to the terminal ringsor posts after you have cleaned them, sincethis could prevent the system from chargingproperly.

7. Replace the fluid sensor in the top of thebattery. Then replace the battery cables,WHITE to the NEGATIVE (-) post and BLACK tothe POSITIVE (+) post. Tighten the wing nuts.

8. Plug the charger back into the wall outlet.(You should provide additional protection forthe control unit by using a surge protector.)

Page 12

2

! WARNING

3

! DANGER

4 Remove

5

9. If any of the alarms are sounding, press theWHITE button on the front of the controlpanel for one (1) second.

REPLACING THE BATTERY

Risk of electrical shock or battery explosion,which can cause serious injury or death.Wear eye protection. Work in a well-ventilated area. Do not smoke or allow aspark or flame in the vicinity of the battery.Avoid dropping metal tools on the battery.If battery acid contacts eyes, flush withwater for 15 minutes and get promptmedical attention. Review the safetyinstructions on page 1.

REFER TO THE PHOTOS AT RIGHT

1. Unplug the charger from the wall outlet.



4. Remove the fluid sensor from the top of thebattery. Unscrew the wing nuts and removethe battery cables.

5. Remove the old battery from the battery boxand place the new battery in the box. Fill thebattery following the instructions on page 8.

6. Clean any corrosion off of the ring connectorson the ends of the battery wires. Use a stiffbrush or sandpaper. DO NOT apply corrosionresisting sprays or pads to the terminal ringsor posts after you have cleaned them, sincethis could prevent the battery from chargingproperly.

7. Replace the battery cables, WHITE to theNEGATIVE (-) post and BLACK to the POSITIVE(+) post. Tighten the wing nuts.

8. (a) If your battery has six caps on the top,rinse and dry the cap with the extra hole fromthe old battery to remove any residue.

Replace the battery cap in the cell that is 2ndfrom the POSITIVE post with the cap from theold battery. Insert the fluid sensor in the cap.(b) If your battery has two caps, eachcovering three cells, simply insert the fluidsensor in the top of the battery next to thearrow.

9. Plug the charger back into the wall outlet.(You should provide additional protection forthe control unit by using a surge protector.)

10. If any of the alarms are sounding, press theWHITE button on the front of the controlpanel for one (1) second.

Page 13

! DANGER

6

7

8

9

3

8b

95

4 Remove

2

8a

7POSITIVE

POSTNEGATIVE

POST

6

TEST/RESET BUTTONThe TEST button may be used to check the pumpand system. Push the TEST button. This willactivate the pump for as long as you hold thebutton. It will stop as soon as you let go of thebutton.

While the pump is active, water will come out ofthe 1/8” hole that was drilled into the PVCdischarge pipe. This is normal. This hole isneeded to prevent an air lock within the system.DO NOT obstruct the hole or an air lock mayprevent the system from activating.

If the “Pump was activated” alarm is sounding,press the button for one (1) second to reset thealarm.

TESTING THE FLOAT SWITCH

It is important to manually test the floatswitch periodically.

Unplug the main AC pump when installing orservicing the backup pump to avoid electricshock. Failure to do so could cause seriousinjury or death. Review the safetyinstructions on page 1.

Lift the float up and let go. This will activatethe pump. The control unit will run the pumpfor approximately 25 seconds so it can empty allthe water in the sump pit. While the pump isactive, water will come out of the 1/8” hole thatwas drilled into the PVC discharge pipe. This isnormal. This hole is needed to prevent an airlock within the system. DO NOT obstruct thehole or an air lock may prevent the system from

activating. If there is no water in the pit, thepump can run dry for this amount of time. Thealarm will sound and the “Pump was activated”light will go on. Push the WHITE button to resetthe alarm. BE SURE TO PLUG IN THE MAIN ACPUMP WHEN YOU HAVE COMPLETED THE TEST.

MAINTENANCE CHECK LISTMaintenance should be performed 1-2 times peryear

1. Lift the float switch as described at left.

2. Remove all debris from the bottom of the pit.

3. Remove all debris from the water.

4. Remove all debris from the float switch.

5. Fill the pit with water. Make sure the pumpturns on at the intended level.

6. While the pump is running, make sure thepump is evacuating water at a good pace andwater is coming out of the 1/8” air bleedhole.

7. Remove the fluid sensor and yellow cap fromthe battery and rinse any residue buildup fromthe bottom of the battery cap. Replace thecap and fluid sensor.

8. Check battery fluid levels.

PARTS & SERVICE INFORMATIONYou can receive technical support, or order partsby calling Glentronics, Inc. at 800-991-0466,option #3, or by visiting the Pro Series websiteat www.stopflooding.com. Send your unit tothe following address if repairs are needed:

Glentronics, Inc.645 Heathrow Drive

Lincolnshire, IL 60069-4205

Page 14

LIFTFLOAT

10

! DANGER

POWERPossible ReasonsPower outage . . . . . . . . . . . . . . . . . . . . .An outlet, fuse or circuit breaker has failed .

The power cord is unplugged from the wall .The charger is receiving less than 110 voltsfrom the outlet . . . . . . . . . . . . . . . . . . . .

BATTERYPossible ReasonsThe battery fluid is low . . . . . . . . . . . . . . .

PUMP WAS Possible ReasonsThe main AC pump failed because of a poweroutage . . . . . . . . . . . . . . . . . . . . . . . . . .The main AC pump is broken . . . . . . . . . . .The float switch on the main pump isjammed or defective . . . . . . . . . . . . . . . . .The main AC pump could not keep up withthe inflow of water . . . . . . . . . . . . . . . . . .

The check valve is stuck or installedimproperly and the water returns to thesump pit . . . . . . . . . . . . . . . . . . . . . . . . .The discharge pipe is blocked and the waterreturns to the sump pit . . . . . . . . . . . . . . .

BATTERYPossible ReasonsTerminals are corroded . . . . . . . . . . . . . . .Cables are loose . . . . . . . . . . . . . . . . . . . .Battery is discharged . . . . . . . . . . . . . . . .

Battery is damaged or old . . . . . . . . . . . . .

FAILURERemediesNone. The backup pump will run on the batteryTry another outlet, replace the fuse or reset thecircuit breakerMake sure the power cord is plugged in securely

None, if the utility company has instigated brownouts. Otherwise, reduce the number of otherappliances on the circuitFLUID LOWRemediesAdd distilled water to the battery

ACTIVATEDRemedies

None. The backup pump was activatedReplace the main AC pump

Free the float switch or replace it

None. The backup pump was activated. If this is arecurring problem, install a higher capacity mainpump

Replace the check valve or correct the installation

Clean out or replace the discharge pipe

PROBLEMRemediesClean terminals & cablesTighten wing nutsReplace battery if power is out. There is only 1/2hour of continuous pumping power left. Battery willrecharge when power is restoredReplace battery

Troubleshooting Guide

Read safety warnings & instructions before attempting any repairs or maintenance.! DANGER

If the listed solutions do not resolve the problem, follow the instructions within this manual to disconnectthe system from the outlet and battery terminals, then reconnect the system and push the reset button. Ifthe problem continues, contact customer service at 800-991-0466 option 3.

© 2012, Glentronics, Inc. 1806048 (05/12)

Page 15

Limited WarrantyGLENTRONICS, INC. warrants to the original retail purchaser that all of its pump, switch, sensor, batterybox and control unit products are free from defective materials and workmanship for the periodindicated below:

All parts and labor (excluding installation) for a period of three (3) years from the date of purchase

The defective product must be returned directly to the factory, postage prepaid with the original billof sale or receipt to the address listed below. Glentronics, Inc., at its option, will either repair orreplace the product and return it postage prepaid.

CONDITIONS

The unit must be shipped freight prepaid, or delivered, to Glentronics, Inc. to provide the servicesdescribed hereunder in either its original carton and inserts, or a similar package affording an equaldegree of protection.

The unit must not have been previously altered, repaired or serviced by anyone other than Glentronics,Inc., or its agent; the serial number on the unit must not have been altered or removed; the unit mustnot have been subject to accident, misuse, abuse or operated contrary to the instructions containedin the accompanying manual.

The dealer’s dated bill of sale, or retailer’s receipt, must be retained as evidence of the date of purchaseand to establish warranty eligibility.

This warranty does not cover product problems resulting from handling liquids hotter than 120 degreesFahrenheit, handling inflammable liquids, solvents, strong chemicals or severe abrasive solutions;normal wear; user abuse; misuse, neglect, improper maintenance, commercial or industrial use;improper connections or installation; damages caused by lightning strikes, excessive surges in AC linevoltage, water damage to the controller, other acts of nature, or failure to operate in accordance withthe enclosed written instructions.

GLENTRONICS, INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGESFOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT. SOME STATES DO NOT ALLOWTHE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INDIRECT DAMAGES, SO THE ABOVE LIMITATIONMAY NOT APPLY TO YOU. THIS EXPRESS WARRANTY SHALL BE EXCLUSIVE AND IS IN LIEU OF ALL OTHERWARRANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANYWARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE CUSTOMER’S EXCLUSIVEREMEDY FOR BREACH OF THIS WARRANTY, OR OF ANY IMPLIED WARRANTY NOT EXCLUDED HEREIN, SHALLBE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT.

For information or service contact:Glentronics, Inc.

645 Heathrow DriveLincolnshire, IL 60069-4205

800-991-0466

Model # PHCC-1000 Serial # _____________________ Purchase Date__________________

Register online at www.stopflooding.com

CHECK OUT THESE OTHER PHCC PRO SERIES PRODUCTS

AC PUMPSIndustrial Grade Pumps for the Residential Market

The Pro Series line of AC sump pumps and sewagepumps are strong, dependable, and so energy efficientthey could pay for themselves in a few years. Thesump pumps are equipped with dual float switches foradded reliability, and a controller that will sound analarm if there is an AC power loss or a pump problem.The control unit has a terminal which can be connectedto your security system or an auto dialer to forward thesignal to you or your alarm company. When your mainAC pump needs replacement, consider upgrading to oneof the pumps in the PHCC Pro Series line.

FLOAT SWITCHESWhat’s the most common reason your main AC pumpfails?

It’s probably the result of a float switch that is stuckor broken. Replace it with a PHCC Pro Series dualfloat and controller for reliable operation. The dualfloat has, not one, but two floats mounted within aprotective cage. Should one float fail to operate, thesecond float automatically activates the pump. Theprotective cage prevents debris or other wires frominterfering with the movement of the float. It can beused to replace the float on most AC pumps.

CHECK VALVESWhat’s a Klunkless Check Valve™?

If you’ve spent any time in your basement, you’veprobably noticed your sump pump turning on and offwith a loud clunk. That’s the result of the waterpressure slamming the valve closed in the check valve.The Klunkless Check Valve has a built-in air chamber tocounteract that pressure and muffle the sound. It worksjust like a conventional check valve, only quieter.

WATER ALARMSMinimize the risk of water damage

You can detect leaks before they become biggerproblems by placing a water alarm wherever there is arisk of water damage…in the utility room, laundryroom, kitchen, bathroom or basement. The alarm willsound when as little as 1/32” of water reaches thesensor.

DFC2

PWA

CCV1

S3033

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