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If you have any questions or concerns wheninstalling, operating or maintaining your water

softener, call our toll free number:

1-800-693-1138or visit www.ecopure.com

When you call, please be prepared to providethe model and serial number of your product,found on the rating decal, located on the rim

below the salt lid hinges.

PRODUCT AND WARRANTYREGISTRATIONRegister your product online to validate and extend your warranty.See warranty page for details.www.ecopure.com

7373098 (Rev. B 9/1/18)

Manufactured and warranted byEcodyne Water Systems

1890 Woodlane DriveWoodbury, MN 55125

System tested and certified by NSF Internationalagainst NSF/ANSI Standard 42 for the reduction

of chlorine taste and odor, and Standard 44 for hardness reduction, efficiency and the reduction of barium and radium 226/228, and certified to NSF/ANSI Standard 372.

Model EPHSHow to install, operate

and maintain yourWater Softener

& Whole Home Filter

System tested and certified by theWater Quality Association against CSA B483.1.

2

TABLE OF CONTENTS PageSpecifications & Performance Claims . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Safety Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Inspect Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Water Conditioning Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12Programming the Water Softener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-14Customizing Features / Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-18Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-20Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-23Exploded View & Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-27Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Specifications & Performance ClaimsThis model is efficiency rated. The efficiency rating is valid only at the minimum salt dose. This system has ademand initiated regeneration (D.I.R.) feature that complies with specific performance specifications intended to min-imize the amount of regenerant brine and water used in their operation.This water treatment system has a rated softener efficiency of not less than 3,350 grains of total hardness exchangeper pound of salt (based on sodium chloride) and shall not deliver more salt than its listed rating or be operated at asustained maximum service flow rate greater than its listed rating. This system has been proven to deliver softwater for at least ten continuous minutes at the rated service flow rate. The rated salt efficiency is measured by lab-oratory tests described in NSF/ANSI Standard 44. These tests represent the maximum possible efficiency that thesystem can achieve. Operational efficiency is the actual efficiency after the system has been installed. It is typicallyless than the rated efficiency, due to individual application factors including water hardness, water usage, and othercontaminants that reduce a softener's capacity.While testing was performed under standard laboratory conditions, actual performance of the system may vary basedon local water conditions. This system has been tested according to NSF/ANSI Standard 42 for the reduction of chlorinetaste and odor. The concentration of the indicated substance in water entering the system was reduced to a concentra-tion less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standard 42.

continued on next page

3

Specifications & Performance Claims

*Capacity to reduce clear water iron is substantiated by laboratory test data. State of Wisconsinrequires additional treatment if water supply contains clear water iron exceeding 5 ppm.

**Typical residential chlorine concentration is 0.5 to 1.0 ppm.***Canada working pressure limits: 1.4 - 7.0 kg/cm2.§ From independent laboratory test data. This system conforms to NSF/ANSI Standards 42 & 44 for the specific performance claims asverified and substantiated by test data. Variable Salt Dose: The salt dose is selected by the electronic controls at regeneration time

based on the amount needed.

SPECIFICATIONSModel EPHS

Model Code EPHS

Rated Softening Capacity (Grains @ Salt Dose)14,000 @ 2.9 lbs.29,800 @ 9.3 lbs.35,600 @ 15.6 lbs.

Rated Efficiency (Grains/Pound of Salt @ Minimum Salt Dose) 4,230 @ 2.9 lbs.Water Used During Regeneration @ Minimum Salt Dose 3.7 gal. / 1,000 grainsTotal Water Used Per Regeneration @ Maximum Salt Dose 58.6 gallonsRated Service Flow Rate 8.0 gpmAmount of High Capacity Ion Exchange Resin 0.98 cu. ft.Pressure Drop at Rated Service Flow 8.4 psigWater Supply Max. Hardness 100 gpgWater Supply Max. Clear Water Iron 3 ppm*Water Supply Pressure Limits (minimum / maximum) 20 - 125 psi (137.9 - 861.8 kPa)**Water Temperature Limits (minimum / maximum) 40 - 120 °F (5 - 49 °C)Minimum Water Supply Flow Rate 3 gpm (11.4 lpm)Maximum Drain Flow Rate 2.0 gpm (7.6 lpm)

0.50 ppm0.75 ppm

Rated Capacity at Chlorine Concentration*** of: 1.0 ppm1.5 ppm2.0 ppm

2,280,000 gal. (8,630,000 liters)§1,520,000 gal. (5,750,000 liters)§1,140,000 gal. (4,310,000 liters)§

760,000 gal. (2,870,000 liters)§570,000 gal. (2,150,000 liters)§

PERFORMANCE CLAIMS

Contaminant Influent Challenge Level Maxiumum AllowableProduct Water Level

Barium 10 ±10% mg/L 2.0 mg/LRadium 226/228 25 pCi/L 5 pCi/L

Substance Influent Challenge Level Reduction RequirementChlorine 2.0 ±10% mg/L 50%

Questions? Call Toll Free 1-800-693-1138 or visit www.ecopure.comWhen you call, please be prepared to provide the model and serial number,

found on the rating decal, typically located on the rim below the salt lid hinges.

4

Safety Guides

In the state of Massachusetts: The Commonwealth of Massachusetts plumbing code 248-CMR shallbe adhered to. A licensed plumber shall be used for this installation.

= The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowable inletwater pressure is 125 psi. If daytime pressure is over 80 psi, nighttime pressure may exceed the maximum. Usea pressure reducing valve if necessary (Adding a pressure reducing valve may reduce the flow). If your home isequipped with a back flow preventer, an expansion tank must be installed in accordance with local codes and laws.

= The water softener works on 24V DC electrical power, supplied by a direct plug-in power supply (included). Besure to use the included power supply and plug it into a nominal 120V, 60 Hz household outlet that is in a drylocation only, grounded and properly protected by an overcurrent device such as a circuit breaker or fuse.

= Do not use this system to treat water that is microbiologically unsafe or of unknown quality without adequate dis-infection upstream or downstream of the system.

European Directive 2002/96/EC requires all electrical and electronic equipment to be disposed of accord-ing to Waste Electrical and Electronic Equipment (WEEE) requirements. This directive or similar laws arein place nationally and can vary from region to region. Please refer to your state and local laws for prop-er disposal of this equipment.

In the state of California: You must turn the Salt Efficiency Feature setting to ON. This may initiatemore frequent recharges. However, it will operate at 4,000 grains per pound of salt or higher. To turnon the Salt Efficiency Feature, follow the instructions in the “Salt Efficiency” section of this manual.

Do not return the water softener to store.If you have any questions, or there are missing parts or damage, please call Toll Free 1-800-693-1138or visit www.ecopure.comWhen you call, please be prepared to provide the model and serial number, found on the rating decal,typically located on the rim below the salt lid hinges.

Dimensions

47-3/4"41-1/2"

IN - OUT

16-1/2"

19-3/4"

40-1/4"

FRONT VIEW SIDE VIEW

OUT IN

3-3/8"

40-1/4”

16-1/2”

19-3/4”OUT IN

IN – OUT

FIG. 1FRONT VIEW SIDE VIEW

41-1/2”47-3/4”

3-3/8”

5

Inspect Shipment

Water Conditioning InformationIRONIron in water can cause stains on clothing and plumb-ing fixtures. It can negatively affect the taste of food,drinking water, and other beverages. Iron in water ismeasured in parts per million (ppm). The total* ppm ofiron, and type or types*, is determined by chemicalanalysis. Four different types of iron in water are:= Ferrous (clear water) iron= Ferric (red water) iron= Bacterial and organically bound iron= Colloidal and inorganically bound iron (ferrous or

ferric)Ferrous (clear water) iron is soluble and dissolves inwater. This water softener will reduce moderateamounts of this type of iron (see specifications).**Ferrous (clear water) iron is usually detected by takinga sample of water in a clear bottle or glass.Immediately after taking, the sample is clear. As thewater sample stands, it gradually clouds and turnsslightly yellow or brown as air oxidizes the iron. Thisusually occurs in 15 to 30 minutes.When using the softener to reduce Ferrous (clearwater) iron, add 5 grains to the hardness setting forevery 1 ppm of Ferrous (clear water) iron. See "SetWater Hardness Number" section.Ferric (red water), and bacterial and organically boundirons are insoluble. This water softener will notremove ferric or bacterial iron. This iron is visible

immediately when drawn from a faucet because it hasoxidized before reaching the home. It appears assmall cloudy yellow, orange, or reddish suspendedparticles. After the water stands for a period of time,the particles settle to the bottom of the container.Generally these irons are removed from water by filtra-tion. Chlorination is also recommended for bacterialiron.Colloidal and inorganically bound iron is of ferric or fer-rous form that will not filter or exchange out of water.This water softener will not remove colloidal iron. Insome instances, treatment may improve colloidal ironwater. Colloidal iron water usually has a yellowappearance when drawn. After standing for severalhours, the color persists and the iron does not settle,but remains suspended in the water.

SEDIMENTSediment is fine, foreign material particles suspendedin water. This water softener will not remove sedi-ment. This material is most often clay or silt. Extremeamounts of sediment may give the water a cloudyappearance. A sediment filter installed upstream ofthe water softener normally corrects this situation.* Water may contain one or more of the four types of

iron and any combination of these. Total iron is thesum of the contents.

** Capacity to reduce clear water iron is substantiatedby laboratory test data.

The parts required to assemble and install the watersoftener are included with the unit. Thoroughly checkthe water softener for possible shipping damage andparts loss. Also inspect and note any damage to theshipping carton.

Remove and discard (or recycle) all packing materials.To avoid loss of small parts, we suggest you keep thesmall parts in the parts bag until you are ready to usethem.

Packing List

FIG. 2

Bypass Valve Drain Hose

Adaptor Elbow

Clips(including 1 spare)

Hose Clamps

GrommetCover Lock

(for shipping only)Rim Insert

(for shipping only)

6

PLUMBING CODESAll plumbing must be completed in accordance withnational, state and local plumbing codes.

LAUNDRY TUBSTANDPIPE

1-1/2”air gap

FLOOR DRAIN

In the state of Massachusetts: The Commonwealthof Massachusetts plumbing code 248-CMR shallbe adhered to. A licensed plumber shall be usedfor this installation.

AIR GAP REQUIREMENTSA drain is needed for regeneration water (See Figure3). A floor drain, close to the water softener, is pre-ferred. A laundry tub, standpipe, etc. are other drainoptions. Secure valve drain hose in place. Leave anair gap of 1-1/2” between the end of the hose and thedrain. This gap is needed to prevent backflow ofsewer water into the water softener. Do not put theend of the drain hose into the drain.

FIG. 3

1-1/2”air gap

DrainHose

DrainHose

1-1/2”air gap

LOCATION REQUIREMENTSConsider all of the following when selecting an installa-tion location for the water softener.= Do not locate the water softener where freezing

temperatures occur. Do not attempt to treat waterover 120ºF. Freezing temperatures or hot waterdamage voids the warranty.

= To condition all water in the home, install the watersoftener close to the water supply inlet, andupstream of all other plumbing connections, exceptoutside water pipes. Outside faucets should remainon hard water to avoid wasting conditioned waterand salt.

= A nearby drain is needed to carry away regenera-tion discharge (drain) water. Use a floor drain,laundry tub, sump, standpipe, or other options(check your local codes). See "Air GapRequirements" and "Valve Drain Requirements"sections.

= The water softener works on 24V DC electricalpower, supplied by a direct plug-in power supply(included). Provide nearby a 120V, 60 Hz electricaloutlet in accordance with NEC and local codes.

= Always install the water softener between the waterinlet and water heater. Any other installed waterconditioning equipment should be installed betweenthe water inlet and water softener (See Figure 4below).

= Avoid installing in direct sunlight. Excessive sunheat may cause distortion or other damage to non-metallic parts.

Installation Requirements

THE PROPER ORDER TO INSTALL WATER TREATMENT EQUIPMENT

FIG. 4

PressureTank

City Water Supply

Well Water Supply

WellPump

OROptionalSediment

Filter

WaterHeater

WaterSoftener

Untreated Water toOutside Faucets

Hot Waterto House

Cold Waterto House

DrainHose

7

Installation RequirementsVALVE DRAIN REQUIREMENTSUsing the flexible drain hose (included), measure andcut to the length needed. Flexible drain hose is notallowed in all localities (check your plumbing codes). Iflocal codes do not allow use of a flexible drain hose, arigid valve drain run must be used. Purchase a com-pression fitting (1/4 NPT x 1/2 in. minimum tube) and1/2" tubing from your local hardware store. Plumb arigid drain as needed (See Figure 6).NOTE: Avoid drain hose runs longer than 30 feet.

Avoid elevating the hose more than 8 feetabove the floor. Make the valve drain line asshort and direct as possible.

FIG. 6

Clip

Barbs

1/4 NPTThreads

1/2” Outside Dia.Copper Tube(not included)

Compression Fitting.1/4 NPT x 1/2” O.D.Tube (not included)

Cut barbs from drain fit-ting (pull clip to remove

fitting from valve)

FIG. 7

FIG. 8

SINGLE BYPASS VALVE

Pull out for “Service”(Soft water)

Push in for“Bypass”

3 VALVE BYPASS

From WaterSoftener

To WaterSoftener

InletValve

OutletValve

BypassValve

FIG. 5

1/4” NPTThread Barbs for 3/8”

I.D. Tubing

Drain Hose

Hose Clamp

INLET / OUTLET PLUMBING OPTIONSAlways install either a single bypass valve (provided),as shown in Figure 7, or, if desired, parts for a 3 valvebypass system (not included) can be purchased andassembled, as shown in Figure 8. Bypass valvesallow you to turn off water to the softener for mainte-nance if needed, but still have water in house pipes.Use:= Copper pipe= Threaded pipe= PEX (Crosslinked Polyethylene) pipe= CPVC plastic pipe= Other pipe approved for use with potable water

IMPORTANT: Do not solder with plumbing attached tothe single bypass valve. Soldering heatwill damage the plastic valve.

8

Installation Instructions

TURN OFF WATER SUPPLY1. Close the main water supply valve, located near the

well pump or water meter.2. Shut off the electric or fuel supply to the water heater.3. Open all faucets to drain all water from house pipes.NOTE: Be sure not to drain water from the water

heater, as damage to the water heater ele-ments could result.

ASSEMBLY1. EcoPure models are factory assembled. During

installation, unsnap and remove the top cover,together with the salt lid, to expose the softenervalve assembly. Set them aside to prevent damage.Check the brinewell to be sure it is secured and ver-tical (See Figure 11).

2. Install the brine tank overflow grommet and elbowinto the 13/16” diameter hole in the back of the saltstorage tank wall.

MOVE THE UNIT INTO PLACE1. Move the water softener into the desired location.

Set it on a solid, level surface.IMPORTANT: Do not place shims directly under the salt

storage tank to level the softener. Theweight of the tank, when full of water andsalt, may cause the tank to fracture at theshim.

2. Visually check and remove any debris from the watersoftener valve inlet and outlet ports.

3. Make sure the turbine assembly spins freely in the"out" port of the valve (See Figure 10).

4. If not already done, put a light coating of siliconegrease on the single bypass valve o-rings.

5. Push the single bypass valve into the softener valveas far as it will go. Snap the two large holding clipsinto place, from the top down as shown in Figures 12& 13.

IMPORTANT: Be sure the clips snap firmly into place sothe single bypass valve will not pull out.

TYPICAL INSTALLATION

FIG. 9

Inlet

To OutsideFaucets

SingleBypass Valve

LubricatedO-rings

ConditionedWater

Hard Water

Main Water Pipe

Plug-inPowerSupply

Water SoftenerValve

ToController

Valve DrainHose*

*Do not connect thewater softener valvedrain hose to the saltstorage tank overflowhose. Floor Drain

Salt Storage TankOverflow Hose*

Secure Valve Drain Hosein place over Floor Drain

1-1/2”air gap

Grommet DrainElbow

HoseClamp

ValveDrain

HoseClamp

NOTE: See “Air Gap Requirements” section.NOTE: Water Softener shown with Salt Lid

and Top Cover removed

Outlet

Clips

Pipes

1” NPT SweatAdaptors (notincluded)

9

Installation Instructions

FIG. 10

Turbine Turbine Support Assembly

Valve Outlet

FIG. 12

Clip

Channel

Single Bypass Valve

FIG. 13

Correct AssemblyClip

Outside diameterof clip channel onsingle bypass valve

Outside diameterof water softener

valve inlet & outlet

NOTE: Be sure all 3 tabs of the clip go through the matchingholes on the water softener valve inlet or outlet, andfully into the channel on the single bypass valve.Make sure that the tabs are fully seated.

COMPLETE INLET AND OUTLET PLUMBINGMeasure, cut, and loosely assemble pipe and fittingsfrom the main water pipe to the inlet and outlet ports ofthe water softener valve. Be sure to keep fittings fullytogether, and pipes squared and straight.Be sure hard water supply pipe goes to the water sof-tener valve inlet side.NOTE: Inlet and outlet are marked on the water sof-

tener valve. Trace the water flow direction tobe sure hard water is to inlet.

IMPORTANT: Be sure to fit, align and support allplumbing to prevent putting stress onthe water softener valve inlet and outlet.Undue stress from misaligned or unsup-ported plumbing may cause damage tothe valve.

Complete the inlet and outlet plumbing for the type ofpipes you will be using.

FIG. 11

Top Cover

Brine TankOverflow

Elbow

Brine TankOverflowGrommet

13/16” Hole

Salt Lid

SaltStorageTank

FloatStem

BrineTubing

BrinewellCover

StandTube

BrineValve

Brinewell

Nozzle & VenturiAssembly

10

Installation InstructionsCOLD WATER PIPE GROUNDINGCAUTION: The house cold water pipe (metal only)

is often used as a ground for the houseelectrical system, The 3-valve bypasstype of installation, shown in Figure 8,will maintain ground continuity. If youuse a plastic bypass valve at the unit,continuity is broken. To restore theground, do the following:

1. Install a #4 copper wire across the removed sectionof main water pipe, securely clamping it at bothends (See Figure 14) - parts not included.

NOTE: Check local plumbing and electrical codesfor proper installation of the ground wire.The installation must conform to them. InMassachusetts, plumbing codes ofMassachusetts shall be conformed to.Consult with your licensed plumber.

1. Measure, cut to needed length and connect the 3/8”drain line (provided) to the salt storage tank overflowelbow and secure in place with a hose clamp.

2. Route the hose to the floor drain, or other suitabledrain point no higher than the drain fitting on the saltstorage tank (This is a gravity drain). If the tankoverfills with water, the excess water flows to thedrain point. Cut the drain line to the desired lengthand route it neatly out of the way.

IMPORTANT: For proper operation of the water soften-er, do not connect the water softenervalve drain tubing to the salt storagetank overflow hose.

ADD WATER AND SALT TO THE SALTSTOR AGE TANK1. Using a container, add about three gallons of clean

water into the salt storage tank.2. Add salt to the storage tank. Use nugget, pellet or

coarse solar salts with less than 1% impurities.

PLUG IN THE POWER SUPPLYDuring installation, the water softener wiring may bemoved or jostled from place. Be sure all leadwire con-nectors are secure on the back of the electronic boardand be sure all wiring is away from the valve gear andmotor area, which rotates during regenerations.1. Plug the water softener’s power supply into an elec-

trical outlet that is not controlled by a switch and isapproved by local codes.

NOTE: The water heater is filled with hard water and,as hot water is used, it will refill with condi-tioned water. In a few days, the hot water willbe fully conditioned. To have fully conditionedhot water immediately, wait until the initialrecharge is over. Then, drain the water heater(following instructions for water heater) untilwater runs cold.

PROGRAM THE CONTROLLER1. Install the softener’s top cover and salt lid.2. Complete the Programming Steps on Pages 13 & 14.

INSTALL SALT STORAGE TANK OVERFLOWHOSE

INSTALL VALVE DRAIN HOSENOTE: See valve drain options on pages 6 & 7.1. Measure, cut to needed length and connect the 3/8”

drain line (provided) to the water softener valvedrain fitting. Use a hose clamp to hold the hose inplace.

IMPORTANT: If codes require a rigid drain line see“Valve Drain requirements" section.

2. Run the drain hose (or a rigid line) to the floor drain.Secure drain hose. This will prevent “whipping'' dur-ing regenerations. Be sure to provide a 1-1/2”minimum air gap to prevent possible sewerwater backup. See “Air Gap Requirements" sec-tion.

NOTE: In addition to a floor drain, you can use a laun-dry tub or standpipe as a drain point for thishose. Avoid long drain hose runs, or elevatingthe hose more than 8 feet above the floor.

FIG. 14

GroundWire

Clamp (2)

11

Installation InstructionsSANITIZE THE WATER SOFTENER /SANITIZE AFTER SERVICECare is taken at the factory to keep your unit clean andsanitary. Materials used to make the unit will not infector contaminate your water supply, and will not causebacteria to form or grow. However, during shipping,storage, installation and operation, bacteria could getinto the unit. For this reason, sanitizing as follows issuggested* when installing.1. Slide open the salt lid, remove the brinewell cover

and pour about 3 oz. (6 tablespoons) of householdbleach into the softener brinewell. Replace thebrinewell cover.

2 Make sure the bypass valve(s) is in the “service”(open) position.

3 Start a recharge: Press the RECHARGE button andhold for 3 seconds, until “Recharge Now” begins toflash in the display. This recharge draws the sanitiz-ing bleach into and through the water softener. Anyair remaining in the unit is purged to the drain.

4. After the recharge has completed, fully open a coldwater faucet, downstream from the softener, andallow 50 gallons of water to pass through the sys-tem. This should take at least 20 minutes. Closethe faucet.

*Recommended by the Water Quality Association. On somewater supplies, the unit may need periodic disinfecting.

RINSE OUT CARBON FINESSmall particles of carbon filtration material are generat-ed during manufacturing and shipping, which will exitthe media tank with the first water flow. These carbon“fines” are not harmful, but give the water a gray colorand should be rinsed down the drain before any waterfrom the conditioner is directed to the home’s faucetsor water heater.IMPORTANT: To avoid water or air pressure damage

to conditioner inner parts, and to flushpipe chips or other residue from thewater pipes, be sure to do the followingsteps exactly as instructed.

1. Make sure the water conditioner’s valve drain hoseis hooked up and the open end directed to a floordrain, laundry tub or other suitable type of drain.

2. The system should be connected to electrical power.3. Place bypass valve(s) in “bypass” position (see

Figures 6 & 7). On a single valve, slide the steminward to bypass. On a 3-valve bypass, close theinlet and outlet valves and open the bypass valve.

4. Fully open the house main water pipe shutoff valve.5. Initiate a regeneration by pressing and holding for 3

seconds the RECHARGE button (see Figure 16 onpage 13). The valve motor will start running and thevalve will advance to the “Fill” position.

6. After you hear the valve motor stop running (valvein “Fill” position), press, but do not hold, theRECHARGE button. The valve will advance to the“Brine” position.

7. After you hear the valve motor stop running (valvein “Brine” position), press, but do not hold, theRECHARGE button. The valve will advance to the“Backwash” position.

8. Once the unit is in backwash, place bypass valve(s)in SERVICE, EXACTLY as follows:a. Single Bypass Valve: Slowly, slide pull the valvestem outward toward service, pausing several timesto allow the system to pressurize gradually.b. 3-Valve Bypass: Fully close the bypass valve andopen the outlet valve. Slowly open the inlet valve,pausing several times to allow the system to pres-surize gradually.

9. Let the water conditioner complete the backwashand fast rinse cycles (takes about 20 minutes).When the regeneration ends, the conditioner’s valvereturns to the service position.

12

Installation InstructionsTEST FOR LEAKSTo check for leaks, complete the following steps:1. Fully open two nearby cold water faucets down-

stream from the water softener.2. Observe steady flow from both faucets.3. After about three minutes, open a hot water faucet

for about one minute, or until all air is expelled, andthen close this faucet.

4. Close both cold water faucets.5. Check your plumbing work for leaks, and fix right

away if any are found. Be sure to observe previouscaution notes.

NOTE: If this procedure is performed on a new soften-er, water coming from the taps may initially bediscolored. This normally occurs the first timewater runs through the resin bed. The discol-oration will not last more than a few minutes.

RESTART THE WATER HEATER1. Turn on the electricity or fuel supply to the water

heater and relight the pilot, if applicable.

NOTE: The water heater is filled with hard water and,as hot water is used, it refills with conditionedwater. In a few days, the hot water will be fullyconditioned. To have fully conditioned hotwater immediately, wait until the initial recharge(previous step) is over. Then, drain the waterheater (following instructions for water heater)until water runs cold.

FIG. 15

...depressurize theplumbing, then pushBypass Valve bodytoward softener

If removingclips...



13

Programming the Water Softener

SaltSet

Level

LEVELSALT

DE SELNIVEAU

SelectTankLight

Recharge

Press for tonightHold for immediate

S

Régénération

Appuyer pour ce soirTenir appuyé pour immédiat

DOWN button

UP button SELECT buttonDisplaySET SALT LEVEL button

TANK LIGHTbutton

LOW SALT / CLEAN lightREGENERATION button FIG. 16

PROGRAM THE SOFTENERWhen the power supply is plugged into the electricaloutlet, the model code (EPHS) and a software versionnumber (example: J3.9), are briefly shown in the dis-play. Then the words “PRESENT TIME” appear and12:00 begins to flash.

SET PRESENT TIME OF DAYIf the words “PRESENT TIME" do not show in the dis-play, press the SELECT button a few times until theydo.

1. Press the r UP or s DOWN buttons to set thepresent time. Up moves the display ahead; downsets the time back.

NOTE: Press buttons and quickly release to slowlyadvance the display. Hold the buttons downfor fast advance.

2. When the correct time is displayed, press theSELECT button, and the display will change toshow the “Hardness” screen.


FIG. 19

FIG. 18

FIG. 17

LOW SALT / CLEAN LIGHTWhen the water softener is connected to electricalpower, the light on the control panel will operate asfollows:= Light flashing, with the salt level indicators

shown in the display - The salt monitor systemindicates a low salt level and needs to be set. See“Salt Monitor System” on Page 15.

= Light flashing, with “CLn” shown in the display(See Fig. 17) - Four months have elapsed on thesystem’s timer since start up or the last reset.

This is a reminder to use EcoPure EPCL WaterSoftener Cleaner (P/N 7346596) three times ayear.To reset the timer, press any button on the controlpanel and “CLn” will disappear. The light will stopflashing, unless the system is also low on salt (seeabove).

14

Programming the Water SoftenerSET WATER HARDNESS NUMBERIf you completed the previous step, the word “HARD -NESS" should show in the display. Otherwise, pressthe SELECT button several times until it does.

1. Press the r UP or s DOWN buttons to set thehardness of your water supply, in grains per gallon.The default is 25.

NOTE: If your water supply contains iron, compen-sate for it by adding to the water hardnessnumber. For example, assume your water is20 gpg hard and contains 2 ppm iron. Add 5to the hardness number for each 1 ppm ofiron. In this example, you would use 30 foryour hardness number.

20 gpg hardness 2 ppm iron x 5 = 10 +10 (times) 30 HARDNESS NUMBER

2. When finished setting your water’s hardness num-ber, press the SELECT button, and the display willchange to show the “Recharge Time” screen.

FIG. 20

SET RECHARGE (REGENERATION)START TIMEIf you completed the previous step, the words “RE -CHARGE TIME" should show in the display.Otherwise, press the SELECT button several timesuntil they do.

1. The softener’s default recharge start time is 2:00AM. This is normally a time of day when water isnot being used in the household. Hard waterbypasses the softener if the household drawswater during the recharge cycle. If a differentrecharge start time is desired, press the r UP ors DOWN buttons to change the time, in 1-hourincrements. Be sure AM or PM is correct.

2. When the desired recharge start time is displayed,press the SELECT button, and the display willreturn to the normal run (time of day) screen.

FIG. 21

FIG. 22

15

Controller Features

SaltSet

Level

LEVELSALT

ALARMSALT

LOW SALT/CLEAN

STankLight

Recharge

Press for tonightHold for immediate

EXTRA RECHARGESometimes, a manually initiated recharge (regenera-tion) may be desired, or needed. Two examples are:= You have used more water than usual (guests visit-

ing) and you may run out of soft water before thenext automatic regeneration.

= You did not add salt to the softener before it ranout. Add salt to the softener before regenerating.

You can start a regeneration immediately, or you canset the controller to regenerate at the next presetrecharge time (2:00 AM, or as set).

RECHARGE NOWPress the REGENERATION button and hold for 3seconds, until the words “RECHARGE”, “Serv” and“Fill” begin to flash in the display. The softener entersthe fill cycle of regeneration immediately. This regen-eration will take about 2 hours to complete. Then,you will have soft water again.NOTE: If the “Clean Feature” is set ON, the normal

regeneration cycle is preceded by a cleaningbackwash and rinse. The words “CLEAN”and “Bkwsh” or “Rinse” flash in the display,along with the minutes of the clean cycleremaining.

RECHARGE TONIGHTPress and release (do not hold) the REGENERATIONbutton. “RECHARGE TONIGHT” will begin flashing inthe display, and the softener will begin regenerationat the next preset recharge time (2:00 AM, or as set).If you decide to cancel the regeneration before itstarts, press and release the REGENERATION buttononce more. “RECHARGE TONIGHT” will stop flash-ing in the display.

3. Press the SET SALT LEVEL button as many timesas necessary to make the salt level bars in the dis-play (see Fig. 25) match the number on the brine -well. At level 2 or below, the “Low Salt" indicatorwill flash.

4. If you want to turn the salt monitor off, press theSET SALT LEVEL button past 8, until “OFF” showsin the display next to the number 8.

SALT MONITOR SYSTEMThe water softener has a salt monitor indicator light toremind you to add salt to the storage tank.NOTE: You must set salt level each time salt is

added to the water softener.NOTE: The salt monitor system estimates salt levels,

and accuracy will vary with different salts.To set this monitor system:1. Lift the salt lid and level the salt in the storage

tank.2. The salt level scale, on the brinewell inside the

tank, has numbers from 0 to 8 (see Fig. 25).Observe the highest number the leveled salt is at,or closest to.

LEVELSALT

SaltLevel

Numbers

Salt LevelBars

Brinewell

FIG. 23

FIG. 24

FIG. 25

FIG. 26

16

Controller FeaturesOPTIONAL SETTINGS:= SALT EFFICIENCY= CLEAN FEATURE= CLEAN FEATURE MINUTES= MAXIMUM DAYS BETWEEN REGEN-

ERATIONS= 97% FEATURE= 12 / 24 HOUR CLOCK= BACKWASH & FAST RINSE TIMES

1. To set any of these options, press and holdSELECT for 3 seconds until “000” shows in the dis-play. Then press (do not hold) SELECT again todisplay one of the “Salt Efficiency” screens shownbelow.

SALT EFFICIENCY: When this feature is ON, thewater softener will operate at salt efficiencies of4000 grains of hardness per pound of salt or high-er. The softener may recharge more often usingsmaller salt dosage and less water. This softeneris shipped with the efficiency feature set OFF. Usethe r UP or s DOWN buttons to changebetween OFF and ON.

Efficiency Icon

2. Press SELECT again to display one of the “Clean”screens shown below.

CLEAN: This feature is beneficial on water sup-plies containing iron and/or high amounts of sedi-ments (sand, silt, dirt, etc.). When set to ON, abackwash and fast rinse cycle will occur first, pre-ceding the normal regeneration sequence. Thisprovides extra cleaning of the resin bed before it isregenerated with the salt brine. To conserve water,if your water supply does not contain iron or sedi-ments, be sure this feature is set to OFF. Thedefault is OFF. Use the r UP or s DOWN but-tons to change between OFF and ON.

3. Press SELECT again to display the “Clean Time”screen shown below.

CLEAN FEATURE MINUTES: If you have set theClean Feature ON, the length of the extra back-wash cycle auto matically is set to 7 minutes.However, you can ad just this time from 1 to 15minutes in length. To change this cycle time, usethe r UP button to increase the time, or the sDOWN button to shorten the time. If no change isdesired, continue to next step.


FIG. 27

FIG. 28

FIG. 29

California Efficiency RequirementYour EcoPure Water Softener has a “HighEfficiency” feature that can be set ON or OFF.This softener is shipped with the efficiency fea-ture set OFF, which will utilize the maximumrated capacity while most often achieving maxi-mum salt efficiencies. When installing this unitin the State of California, you MUST turn theefficiency feature ON. The softener may initiatemore frequent recharges, but it will operate at4000 grains per pound of salt or higher.

17

4. Press SELECT again to display the “RechargeDays” screen.

MAXIMUM DAYS BETWEEN REGENERATIONS:The electronic controller automatically determinesregeneration fre quency. This provides the greatestoperating efficiency and, under most conditions thisfeature will be left in its default mode. However,you can set this feature to force a regenerationevery set number of days. You may want to do thisif, for exam ple, your water supply contains iron andyou want the softener to regenerate at least onceevery few days to keep the resin bed clean. Usethe r UP or s DOWN buttons to change thenumber of days (up to 15).

5. Press SELECT again to display the “97%” screen.

97% FEATURE: The 97% Feature can save saltand water by regenerating when 97% of the soften-er’s capacity has been used up. With this featureON, the regeneration can occur at any time (when-ever the system has reached 97% of its capacity).The default is OFF. If this feature is desired, turn iton by pressing the r UP button.

Example:Set to 4 days maxi mumbetween regenerations

Default Display

6. Press SELECT again to display the “12 or 24 hr”screen.

12 OR 24 HOUR CLOCK: All time displays areshown in standard clock time (1 to 12 AM; and 1 to12 PM) at the 12 hr default setting. If 24 hour timeformat is desired, set to 24 hr by pressing the rUP button.

7. Press SELECT again to display the “BackwashTime” setting screen.

BACKWASH & FAST RINSE TIMES: If you expe-rience salty tasting water after regeneration, youmay need to increase the backwash and fast rinsetimes. The default backwash time is 14 minutesand the default fast rinse time is 6 minutes.However, you may increase or decrease the back-wash and fast rinse times, in 1 minute increments.If you wish to change the backwash time, use the r UP or s DOWN buttons to set the backwashtime between 1 and 30 minutes.* Then pressSELECT to display the “Fast Rinse Time” settingscreen.

If you wish to change the fast rinse time, use ther UP or s DOWN buttons to set the fast rinsetime between 1 and 30 minutes.*

* Setting backwash and/or fast rinse times too lowmay result in salty tasting water after regeneration.

8. Press SELECT to return to the normal run (time ofday) screen.

FIG. 30

FIG. 31

FIG. 32

Controller Features

FIG. 33

FIG. 34

18

PROGRAM MEMORYIf electrical power to the softener goes off, the timedisplay is blank but the electronic controller keeps thecorrect time for several hours. When electrical powercomes on again, you will have to reset the presenttime only if the display is flashing. The HARDNESSand RECHARGE TIME never require resetting unlessa change is desired. Even if the clock is incorrectafter a long power outage, the softener works as itshould to keep your water soft, however, regenera-tions may occur at the wrong time of day until youreset the clock to the correct time of day.

CLEANSING FEATUREThe cleansing feature keeps larger particles of sedi-ment from entering the home’s plumbing system. Aswater passes through the softener, the larger sedi-ment particles are collected in the integrated basketand then rinsed to the drain before each regenera-tion. The cleansing feature provides added protectionfor water using appliances by reducing the chance oflarger particles entering the various products valvesand screens. The “Clean Feature” may be turned ONto provide an extra backwash that will help keep thecleansing screen clean. The default is OFF.IMPORTANT: The cleansing feature is not intended to

replace pretreatment filtration. Forproblem water applications, additionalsediment filtration is recommended.

TANK LIGHTTo turn on the light inside the salt storage tank, pressthe TANK LIGHT button on the faceplate. Press thisbutton again to turn the light off. It will also turn offautomatically after 15 minutes.

RECHARGE TIME REMAINING & VALVEPOSITION INDICATORSOne of the valve position indicators (Serv, Fill, Brine,Bkwsh, Rinse) is displayed while the softener isrecharg ing. RECHARGE flashes in the display and,beginning with Brine, the minutes of recharge remain-ing before return to service appears in place of thepresent time. When the valve is moving from onecycle to another, both position indica tors are flashing.

WATER FLOW THROUGH THE SOFTENERIf soft water is in use, the water flow bars continuallyscroll across the display. The bars scroll slowly whenwater flow is slow, and move faster as water flowincreases. The flow bars do not show when allfaucets and water using appliances are off.

Tank LightIcon

Flow bars scroll when soft water is in use

ValvePositionIndicator

RechargeTimeRemaining

TopDistributor

Cleansing Screen

ResinTank

Controller Features

FIG. 35

FIG. 36

FIG. 37FIG. 38



19

FIG. 39

BroomHandle

PencilMark

1” - 2”

Salt

SaltBridge

WaterLevel

Push Tool intoSalt Bridge to

Break

FIG. 40

CapO-ring Seal

Screen SupportScreen

Gasket*Flow Plug (HVDC)

Housing

FerruleNut

Cone Screen

*Flow Plug

*Install with letteredside up, concaveside down.

CLEANING THE NOZZLE & VENTURIA clean nozzle & venturi (See Figure 40) is a necessityfor the water softener to work properly. This smallcomponent creates the suction to move brine from thebrine tank, into the resin tank. If it should becomeplugged with sand, silt, dirt, etc., the water softener willnot work, and hard water will result.

Nozzle & Venturi Disc

IMPORTANT: Be sure small hole in the gasket is cen-tered directly over the small hole in the nozzle & ven-turi housing. Be sure the numbers are facing up

Routine MaintenanceADDING SALTSlide open the salt lid and check the salt storage levelfrequently. If the water softener uses all the saltbefore you refill it, you will experience hard water.Until you have established a refilling routine, check thesalt every two or three weeks. Always add if less than1/4 full. Be sure the brinewell cover is on.NOTE: In humid areas, it is best to keep the salt stor-

age level lower, and to refill more often toavoid salt “bridging”.

Recommended Salt: Nugget, pellet or coarse solarsalts with less than 1% impurities.Salt Not Recommended: Rock salt, high in impurities,block, granulated, table, ice melting, ice cream makingsalts, etc.

BREAKING A SALT BRIDGESometimes, a hard crust or salt “bridge” forms in thebrine tank. It is usually caused by high humidity or thewrong kind of salt. When the salt “bridges,” an emptyspace forms between the water and the salt. Then,salt will not dissolve in the water to make brine.Without brine, the resin bed is not recharged and hardwater will result.If the storage tank is full of salt, it is difficult to tell ifyou have a salt bridge. A bridge may be underneathloose salt. Take a broom handle, or like tool, and holdit next to the water softener. Measure the distancefrom the floor to the rim of the water softener. Then,gently push the broom handle straight down into thesalt. If a hard object is felt before the pencil mark iseven with the top, it is most likely a salt bridge. Gentlypush into the bridge in several places to break it. Donot use any sharp or pointed objects as you maypuncture the brine tank. Do not try to break the saltbridge by pounding on the outside of the salt tank.You may damage the tank.

To get access to the nozzle & venturi, remove thewater softener’s top cover. Put the bypass valve(s)into the bypass position. Be sure the water softener isin soft water (service) cycle (no water pressure at noz-zle & venturi). Then, holding the nozzle & venturihousing with one hand, un screw the cap. Do not losethe o-ring seal. Lift out the screen support and screen.Then, remove the nozzle & venturi disc, gasket andflow plug(s). Wash the parts in warm, soapy waterand rinse in fresh water. Be sure to clean both the topand bottom of the nozzle & venturi disc. If needed,use a small brush to remove iron or dirt. Do notscratch, misshape, etc., surfaces of the nozzle & ven-turi.Gently replace all parts in the correct order. Lubricatethe o-ring seal with silicone grease and locate in place.Install and tighten the cap by hand, while supportingthe housing. Overtightening may break the cap orhousing. Put the bypass valve(s) into service (softwater) position.Recharge the softener to reduce water level in thetank. This will also assure that the softener is com-pletely recharged and ready to provide softened wateragain. Check the water level in the tank by lookingdown the brinewell. If the water level does not dropafter a recharge, the problem has not been resolved.Call 1-800-693-1138.

20

Routine MaintenancePROTECT THE WATER SOFTENER FROMFREEZINGIf the softener is installed where it could freeze (sum-mer cabin, lake home, etc.), you must drain all waterfrom it to stop possible freeze damage. To drain thesoftener:1. Close the shut-off valve on the house main water

pipe, near the water meter or pressure tank.2. Open a faucet in the soft water pipes to vent pres-

sure in the softener.3. Move the stem in the single bypass valve to

bypass. Close the inlet and outlet valve in a 3valve bypass system, and open the bypass valve.If you want water in the house pipes again, reopenthe shut-off valve on the main water pipe.

4. Unplug the power supply at the wall outlet. Slideopen the salt lid and remove the softener’s topcover. Take off both drain hoses if they will inter-fere with moving the softener into position over thedrain.

5. Carefully remove the large holding clips at the sof-tener inlet and outlet. Separate the softener fromthe plastic installation adaptors, or from the bypassvalve.

6. Lay a piece of 2 inch thick board near the floordrain (See Figure 41).

7. Move the softener close to the drain. Slowly andgently, tip it over until the rim rests on the woodblock with the inlet and outlet over the drain. Donot allow the softener’s weight to rest on the inletand outlet fittings or they may break.

8. Tip the bottom of the softener up a few inches andhold until all water has drained. Leave the softenerlaying like this until you are ready to use it. Plugthe inlet and outlet with clean rags to keep dirt,bugs, etc. out.

Floor Drain FIG. 41Wood Block

21

Troubleshooting GuidePROBLEM CAUSE CORRECTION

No soft water 1. No salt in the storage tank. Refill with salt and then use RECHARGE NOW feature.No soft water & dis-play is blank

1. Power supply unplugged at wall outlet, orpower cable disconnected from back of elec -tronic board or power supply malfunction.

Check for loss of power and correct. Reset electroniccontrols and then use RECHARGE NOW feature.

2. Fuse blown, circuit breaker popped, or cir-cuit switched off (See “Power OutageMemory” on Page 18).

Replace fuse, reset circuit breaker, or switch circuit on,and then use RECHARGE NOW feature.

3. Electronic control board malfunction. Replace electronic control board (See Page 25).No soft water & saltlevel not dropping

1. Salt storage tank “bridged”. Refer to “Breaking a Salt Bridge” section to break.2. Bypass valve(s) in “bypass” position. Move bypass valve(s) to “service” position.

No soft water & saltstorage tank full ofwater,water running todrain while unit is inthe soft water cycle

1. Dirty, plugged or damaged nozzle & venturiassembly

Take apart, clean and inspect nozzle & venturi (See“Cleaning the Nozzle & Venturi” section.

2. Inner valve fault causing leak. Replace seals and rotor.3. Valve drain hose is plugged. Hose must not have any kinks, sharp bends or any water

flow blockage (See “Valve Drain Requirements” section.4. Valve drain line and Salt Storage Tank

overflow drain connected together by a tee.Disconnect tee and run separate drain lines.

5. Low or high system water pressure (lowpressure may disrupt brine draw duringrecharge, high pressure may cause innervalve parts failure).

If pressure is low, increase well pump output to a mini-mum 20 psi. If daytime pressure is over 100 psi, add apressure reducing valve in the supply pipe to the soften-er. Contact a licensed plumber.

6. Brine float dirty or broken. Clean or replace Brine Valve Float Assembly.*7. Leak between valve and resin tank. Replace o-rings between resin tank and valve.

Water hard some-times

1. Incorrect time set. Check and change time setting.2. Incorrect water hardness set. Refer to “Set Water Hardness” section to set correctly.3. Incorrect model code programmed. Refer to “Program the Water Softener” section to set cor-

rectly.4. Hot water being used when softener is

regenerating.Avoid using hot water while the softener is regenerating,as the water heater will fill with hard water.

5. Possible increase in water hardness. Test untreated water for hardness and iron, and programthe water softener accordingly (See “Set WaterHardness”) section to set.

6. Leaking faucet or toilet valve. Excessivewater usage.

A small leak can waste hundreds of gallons of water in afew days. Fix all leaks and always fully close faucets.

Iron in water 1. Clear water iron in water supply. Test untreated water for hardness and iron, and programthe water softener accordingly (See “Set WaterHardness”) section to set.

2. Iron in soft water. Clean resin bed with Resin Bed Cleaner. Follow instruc-tions on package.

3. Bacterial or organic bound iron. Cannot be treated by water softener.Resin in house holdplumbing

1. Crack in distributor or riser tube. Replace resin tank assembly.

Salt storage tankleaking

1. Crack in brine tank. Replace salt storage tank assembly.

Motor stalled orclicking

1. Motor malfunction or internal valve faultcausing high torque on motor.

a. Replace rotor/seal.b. Replace motor & switch.

Error code E1, E3 orE4 appears

1. Fault in wiring harness or connections toposition switch.

Replace wiring harness or connections to position switch.

2. Fault in switch. Replace switch.3. Fault in valve causing high torque. Replace rotor/seal.4. Motor inoperative. Replace motor.

Error code E5 1. Electronic control malfunction. Replace electronic control board.

22

TroubleshootingMANUALLY INITIATED ELECTRONICDIAGNOSTICS1. To enter diagnostics, press the SELECT button and

hold for three seconds. The display will change toshow turbine count, valve cycle position, and posi-tion switch status (open or closed).

TURBINE OPERATION: If no water is flowingthrough the softener, the turbine indicator displaysthree zeros. When water is flowing, a 000 to 199count repeats for each gallon of water passingthrough the turbine. To check for positive operation ofthe turbine if zeros are shown, open a nearby softwater faucet and observe the turbine count. If youdon’t get a reading in the display with faucet open,pull the sensor housing from the valve outlet port (seeFig. 43). Pass a small magnet back and forth in frontof the sensor. You should get a reading in the dis-play. If you get a reading, unhook the inlet and outletplumbing and check the turbine for binding.

POSITION SWITCH STATUS: With the valve in serv-ice, or any of the recharge cycle positions, the posi-tion switch indicator will show the switch open. Whilethe valve is rotating from one position to another, theposition switch indicator will show the switch closed.There is likely a problem if indications vary from thispattern.

OTHER INFORMATION: While in the diagnosticsscreen, the following information is available and maybe beneficial for various reasons. This information isretained by the electronic controller from the first timeelectrical power is applied to the unit.

= Press and hold the r UP button to display thenumber of days this controller has had electricalpower applied.

= Press and hold the s DOWN button to display thenumber of regenerations initiated by this controllersince the model code number was entered.

NOTE: If the electronic controller is left in the diag-nostic display (or a flashing display when set-ting times or hardness), the normal time ofday display automatically returns if a buttonhas not been pressed for 4 minutes. Toreturn to the diagnostic display, repeat step 1,above.

RESETTING TO FACTORY DEFAULTSTo reset the electronic controller to its factory defaultfor all settings (time, hardness, etc.):1. Press the SELECT button and hold it until the dis-

play changes twice to show the flashing modelcode.

2. Press the r UP button to display a flashing “SoS”.

3. Press the SELECT button, and the electronic con-troller will restart.

4. Set the present time, hardness, etc., as describedon pages 13 & 14.

Turbine Count(Water Flowing)

Turbine Count(No WaterFlowing)

Valve PositionIndicator

Position Switch Indicator(Open)

Motor

TurbineSupport& Shaft

PositionSwitch

SensorHousing

Turbine

Valve OutletFIG. 42

FIG. 43

FIG. 44

23

TroubleshootingMANUAL ADVANCE REGENERATIONCHECKThis check verifies proper operation of the valvemotor, brine tank fill, brine draw, regeneration flowrates, and other controller functions. Always makethe initial checks first, and perform the manually initi-ated electronic diagnostics.NOTE: The display must show a steady time (not

flashing). If an error code shows, first pressthe SELECT button to enter the diagnosticdisplay.

1. Press the REGENERATION button and hold in for3 seconds. “RECHARGE”, “Serv” and “Fill” beginto flash in the display as the softener enters the fillcycle of regeneration.

2. When valve reaches “Fill” position, remove thebrinewell cover and, using a flashlight, observe fillwater entering the tank.

3. If water does not enter the tank, look for anobstructed nozzle, venturi, fill flow plug, brine tub-ing, or brine valve riser pipe.

4. After observing fill, press the REGENERATIONbutton to move the softener into brining. A slowflow of water to the drain will begin. Verify brinedraw from the brine tank by shining a flashlight intothe brinewell and observing a noticeable drop inthe liquid level.

5. If the softener does not draw brine:= nozzle and/or venturi dirty= nozzle and venturi not seated properly on gasket= restricted drain (check drain fitting and hose) = ineffective nozzle and venturi seal= other inner valve problem (rotor seal, rotor &

disc, wave washer, etc.)

NOTE: If water system pressure is low, an elevateddrain hose may cause back pressure, stop-ping brine draw.

6. Again press REGENERATION to move the soften-er into backwash. Look for a fast flow of waterfrom the drain hose.

7. An obstructed flow indicates a plugged top distribu-tor, backwash flow plug or drain hose.

8. Press REGENERATION to move the softener intofast rinse. Again look for a fast drain flow. Allowthe softener to rinse for a few minutes to flush outany brine that may remain in the resin tank fromthe brining cycle test.

9. To return the softener to service, press REGENER-ATION once more.

Position Markers(valve in service)

OUT IN

Motor

Cam

FIG. 45

FIG. 46

WIRING SCHEMATIC Back of ElectronicController (PWA)

Pwr.In

Pos./Turbine Motor

OUT

+5

GNDTurbineSensor

ValveMotor

NO PositionSwitchNC

24V DC120V AC 60 Hz

PowerSupply

C

TankLight

Tank Lightorg

grn

24

87

65

Rating DecalLocation

Softener Exploded View

Valve AssemblySee Pages 26 - 27

for parts

1 23

4

5 6

7

8

9

11

12

10

15

13

14

16

17

18

19

22

20

21

23

24

25 26

28

29

27

30

25

KeyNo. Part No. Description

16 7327584 Repl. Bottom Distributor

170502272 Resin, 1 cu. ft.

7301619 Activated Carbon

18 7247996 Repl. Resin Tank, 10” x 40”

– 7112963 Distributor O-Ring Kit(includes Key Nos. 19-21)

19 á O-Ring, 2-3/4” x 3”

20 á O-Ring, 13/16” x 1-1/16”

21 á O-Ring, 2-7/8” x 3-1/4”

22 7077870 Top Distributor

– 7331177 Tank Neck Clamp Kit(includes 2 ea. of Key Nos. 23 & 24)

23 á Clamp Section (2 req.)

24 á Retainer Clip (2 req.)

25 7131349 Cone Screen

26 7310202 Repl. Brine Valve Assembly

27 7327568 Float, Stem & Guide Assembly

28 – Cover Lock (for shipping only)

29 – Rim Insert (for shipping only)

30 7139999 Drain Hose

¢ 7373098 Owner’s Manual

To order repair parts call toll free 1-800-693-1138.Manufactured and warranted by

Ecodyne Water Systems1890 Woodlane DriveWoodbury, MN 55125

¢ Not illustrated.

Softener Parts ListKeyNo. Part No. Description

1 7351054 Power Supply, 24V DC

2 7360825 Top Cover

3 7360833 Salt Lid (order decal below)

¢ 7372563 Instruction Decal

4 7360867 Repl. Electronic Control Board (PWA)

5 7360817 Faceplate (order decal below)

¢ 7372717 Faceplate Decal

6 7325388 Rim

7 7265025 Filter Screen

8 7155115 Cover, Brinewell

– 7327576 Brinewell Mounting Hardware Kit(includes Key Nos. 9 & 10)

9 á Wing Nut, 1/4-20

10 á Screw, 1/4-20 x 5/8”

11 7214375 Brinewell Assembly(including salt level decal)

12 7341017 Repl. Brine Tank

– 7331258 Overflow Hose Adaptor Kit(includes Key Nos. 13-15)

13 á Adaptor Elbow

14 á Grommet

15 á Hose Clamp



26

Valve Exploded View

50

52

53

5155

56

59 58

57

60

61

66

67

62

63

64

68

69

70

71

75

65

76

777978

80

81

82

Wear Strip

Seal

Cross-sectionView

83

84

85

86

87

88

89

9054

7273

74

27


– 7373810 Motor, Cam & Gear Kit, 3/4”(includes Key Nos. 50-52)

50 á Motor

51 á Cam & Gear

52 7338111 Screw, #6-19 x 1-3/8” (2 req.)

53 7337474 Motor Mount

54 7030713 Switch

– 7331185 Drain Hose Adaptor Kit(includes Key Nos. 55-59)

55 á Clip, Drain

56 á Drain Hose Adaptor

57 á Hose Clamp

58 á O-Ring, 5/8” x 13/16”

59 á Flow Plug, 2.0 gpm

– 7129716 Seal Kit (includes Key Nos. 60-65)

60 á O-Ring, 7/16” x 5/8”

61 á O-Ring, 3/4” x 15/16”

62 á O-Ring, 3-3/8” x 3-5/8”

63 á Rotor Seal

64 á O-Ring, 3/8” x 9/16”

65 á Seal, Nozzle & Venturi

66 7082087 Wave Washer

67 7199232 Rotor & Disc

– 7342665 Drain Plug Kit, 3/4”(includes Key Nos. 64, 68 & 69)

68 á Plug, Drain Seal

69 á Spring


70 7337563 Clip, 3/4”, pack of 4

71 7370286 Bypass Valve Assembly, 3/4”, in -cluding 2 O-Rings (See Key No. 72)

72 7337571 O-Ring, 15/16” x 1-3/16”, pack of 4

– 7113040Turbine & Support Assembly,including 2 O-Rings (See Key No.72) & 1 ea. of Key Nos. 73 & 74

73 á Turbine Support & Shaft

74 á Turbine

75 7082053 Valve Body

76 7081201 Retainer, Nozzle & Venturi

77 7342649 O-Ring, 1/4” x 3/8”, pack of 2

78 1202600 Nut - Ferrule

– 7257454 Nozzle & Venturi Assembly(incl. Key Nos. 76, 77 & 79-87)

79 7081104 Housing, Nozzle & Venturi

80 7095030 Cone Screen

81 1148800 Flow Plug, 0.3 gpm

827114533 Nozzle & Venturi Gasket Kit

7204362 Gasket Only

83 7084607 Flow Plug, 0.15 gpm

84 7146043 Screen

85 7167659 Screen Support

86 7170262 O-Ring, 1-1/8” x 1-3/8”

87 7199729 Cap

88 7309803 Wire Harness, Sensor

89 7337466 Valve Cover

90 7342657 Screw, #10-14 x 2”, pack of 5

To order repair parts call toll free 1-800-693-1138.Manufactured and warranted by

Ecodyne Water Systems1890 Woodlane DriveWoodbury, MN 55125

Valve Parts List



28

WHOLE HOME WATER TREATMENT SYSTEM WARRANTY - MODEL EPHSWarrantor: Ecodyne Water Systems, 1890 Woodlane Drive, Woodbury, MN 55125

Warrantor guarantees, to the original owner, that:One Year Full Warranty:

● For a period of one (1) year from the date of purchase, all parts will be free from defects in materials and workman-ship and will perform their normal functions.

● For a period of one (1) year from the date of purchase, labor to repair or replace any part deemed to be defective inmaterials or workmanship, will be provided at no additional cost.

Limited Warranties: ● For a period of ten (10) years from the date of purchase, the salt storage tank and fiberglass mineral tank will not rust,

corrode, leak, burst, or in any other manner, fail to perform its proper functions. ● For a period of three (3) years from the date of purchase, the electronic control board will be free of defects in materi-

als and workmanship and will perform its normal functions.If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to yourhome, without charge. After the first year, labor necessary to maintain this product is not covered by the product warranty.If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order apart or report a warranty issue, we are just a phone call away. SIMPLY DIAL 1-800-693-1138 for assistance.

This water treatment system is manufactured byEcodyne Water Systems LLC, 1890 Woodlane Drive, Woodbury, MN 55125

General ProvisionsThe above warranties are effective provided the water treatment system is operated at water pressures not exceeding100 psi (7.0 kg/cm2), and at water temperatures not exceeding 100°F (38°C); provided further that the water treatment sys-tem is not subject to abuse, misuse, alteration, neglect, freezing, accident or negligence; and provided further that thewater treatment system is not damaged as the result of any unusual force of nature such as, but not limited to, flood, hurri-cane, tornado or earthquake.Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materialsshortages, or other circumstances beyond its control.*THERE ARE NO WARRANTIES ON THE WATER TREATMENT SYSTEM BEYOND THOSE SPECIFICALLYDESCRIBED ABOVE. ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITYOR OF FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTENDBEYOND THE ABOVE PERIODS. THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TOREPLACE OR REPAIR THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIEDTIME PERIOD, AND WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. NO WAR-RANTOR DEALER, AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPANDTHE WARRANTIES EXPRESSLY DESCRIBED ABOVE.Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or con-sequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives you spe-cific legal rights, and you may have other rights which vary from state to state. This warranty applies to consumer-ownedinstallations only.

EXTEND YOUR WARRANTY:Use EcoPure EPCL Water Softener Cleaner

and register at www.ecopure.comThe factory warranty for your whole home water treatment system is shown below. The one year full warranty peri-od on parts and labor can be extended to five (5) years from the date of purchase if you use EcoPure EPCL WaterSoftener Cleaner on your system, and register your purchase of EcoPure EPCL Water Softener Cleaner atwww.ecopure.com. Use one bottle of EcoPure EPCL Water Softener Cleaner, as directed, every four months fromthe date of purchase of the whole home water treatment system. Purchase of no more than three (3) bottles ofEcoPure EPCL Water Softener Cleaner in a 12 month period may be applied toward compliance with this warranty.Use of any water softener additive other than EcoPure EPCL will not provide extended warranty coverage.

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