infosys final fi
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Contents Overview-Indian IT Industry1
Infosys-Introduction & Timeline2
H R-Employee Analysis3
Marketing Strategies & Models4Financials & Horizontal Comparison5
Competitive Position & Environment6
Valuation-Quantitative & Brand7
Factors of Success8
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Indian IT Industry
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Indian IT industry OverviewIndian economy impacted by recessionary trends,
Slowdown in GDP growth to seven per cent,
IT-BPO industry in India is become a growth
engine for the economy,
During the year, the sector maintained its doubledigit growth rate and was a net hirer,
Growth has been fuelled by increasingdiversification in the geographic base andindustry verticals.
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Indian IT industry OverviewDirect employment is expected to reach nearly2.23 million,
Indirect job creation is estimated to touch 8million,
Software and services exports (including BPO) areexpected to account for over 99 per cent of totalexports,
While the current mood is that of “cautious optimism,” the industry is expected to witnesssustainable growth over a two-year horizon, goingpast its USD 60 billion export target in FY2011.
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Sources of revenuesIndian IT industry Revenue Break-up by sector
IT industry is largelydependent on Bankingand financial industry.
With the decline in thesesectors, the revenue
from these is expectedto decline, hurting the
bottomline of IT majors.This calls for exploringnew verticals.
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Financial Attractiveness of Top 5 Global ServicesLocations on a scale of 4
India continues tothe leader in terms
of “Financial
Attractiveness”
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Introduction
The idea was born on a January 1981 morning
On July 2, 1981, Infosys Consultants Pvt. Ltd.
The starting capital was $250 which was borrowed from Mrs. Murthy
The 6 people who were with Murthy are:• Nandan Nilekani• N S Raghavan• S Gopalakrishnan• S D Shibulal• K Dinesh• Ashok Arora
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Milestone1981
Infosys is established by N. R. Narayana Murthy and six engineers in Pune, India, with aninitial capital of US$ 250Signs up its first client, Data Basics Corporation, in New York
1983 Relocates corporate headquarters to Bangalore
1987
Opens first international office in Boston, US1993
Introduces Employee Stock Options (ESOP) programAcquires ISO 9001/TickIT certification
1995Opens first European office in the UK and Global Development Centers at Toronto andMangalore. Sets up e-Business practice
1996The Infosys Foundation is established
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Milestone Contd.1999
Infosys becomes the 21st company in the world to achieve a CMMLevel 5 certificationInfosys Business Consulting Services is launched
2000Re-launches Banks 2000, the universal banking solution from Infosys,as Finacle
2002 Launches Progeon, offering business process outsourcing services
2005 Selected to the Global MAKE( Most Admired Knowledge Enterprises )Hall of Fame
Records the largest international equity offering of US$ 1 billion from
India2009
Infosys selected as a member of The Global DowEmployee strength grows to over 100,000
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Vision & Mission
Vision“To be a globally respectedcorporation that provides best-of-breed business solutions, leveragingtechnology, delivered by best-in-class people."
Mission“To achieve our objectives in anenvironment of fairness, honesty,and courtesy towards our clients,employees, vendors and society atlarge."
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Services
Application Development and maintenance
Corporate performance management
Enterprise quality services
Infrastructure services
Packaged application services
Product engineering
Systems Integration
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Industry they are in
Aerospace & defenseAutomotiveBankingCommunicationConsumer goodsManufacturingEnergy
Healthcare
HospitalityInsuranceLife SciencesMedia & EntertainmentResourcesRetailTransportation
Utilities
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Locations
Mangalore campus Infosys, Pune campus Mysore campus
Bangalore campus Hyderabad campus
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Staff-Human Resources
Infosys is in knowledge-based industry, itfocuses on the quality of the humanresources
At the entry level, it emphasizes on• Selecting candidates who find the
company's meritocratic culturesatisfying,• Superior academic records,• Technical skills, and• High level of learn ability.
The company emphasizes on training anddevelopment of its employees oncontinuous basis
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Employee Analysis
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Human resource valuation of infosysThey used the lev & schwartz model to compute the value of HR
The Lev & Schwortz Modellev and Schwartz (1971) proposed an economic valuation ofemployees based on the :
Present value of future earningsProbability of employee’s death/separation/retirement This method helps in determining what an employee’s futurecontribution is worth today.According to this model the present value of future earning
capacity of an employee, from the time of joining the organizationtill retirement was estimated.
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Cont…………. The human resource evaluation of infosys is based on
the present value of future earnings of employees and onthe following assumptions
(a) Employee compensation includes all direct and indirect
benefits earned both in India and overseas
(b) The incremental earnings based on group / age havebeen considered
(c) The future earnings have been discounted at the cost ofcapital of 11.21% (previous year 10.60%).
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To calculate the value of its human assets all the employees ofInfosys were divided into five groups, based on their average age.
Each group's average compensation was calculated.
Infosys also calculated the compensation of each employee atretirement by using an average rate of increment.
The increments were based on industry standards, and theemployee’s performance and productivity.
Finally the total compensation of each group was calculated.
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Employee Analysis8,29,800 applications receivedAdded 17,024 (net) in fiscal 2011No. of employees increased from 375 in 1993to 1,30,820 as of March 31, 2011Total value of stocks issued to employees tillnow approximately `50,000 crore
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Business Model
Saas Learning Consulting Business Process management
IT Outsourcing Systems Integration Independent Validation Services InfrastructureManagement Product Life-Cycle management
Technology Consulting Technology Enabled BPR Enterprise Solutions
Application Development and Maintenance Software Re-engineering
People | Organization | Infrastructure | Process | QualityInfosys Global Delivery Model
2010
2001
1996
1981
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Finacle-The Only Product
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Features of Finacle
Universal banking solution fromInfosys
Empowers banks to transformtheir business
Architected out of years ofexperience with global banksand offers several powerful anddifferentiating features
One of the most comprehensive,flexible and scalable solutions inits class
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Advantages of Finacle
Business Agility (alertness)CRM and Alert EnabledGlobal Deployment Capability
Multiple currency, time zones and languagesProven solution minimized risk
100% successRapid, smooth successful deployments
Integrated multi-channel frameworkBanks can offer their solutions through multiple channels
High scalabilityMost Scalable solutionsAllows banks to grow seamlessly
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McKinsey’s 7 S Model Leadership Style:
Infosys believes that leadership is one of the mostessential ingredients of organizational successwhich is provided by its Chairman, N R Narayanmurthy.Leadership is based on high business vision andpredominantly supportive styles. There is emphasison developing leadership qualities amongemployees
Staff (Human Resources):Since Infosys is in knowledge-based industry, itfocuses on the quality of the human resources. Outof total personnel, about 90 per cent are engineers.The company emphasizes on training and
development of its employees on continuous basisand spends about 2.65 per cent of its revenues onup gradation of employees skills, and around 50%as employee costs.
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McKinsey’s 7 S Model Strategy:
Increase business from existing and new clientsExpand geographicallyEnhance solution setPursue alliances and strategic acquisitions
Shared Values:
Customer Delight: A commitment to surpassingcustomer expectations.
Leadership by Example: T o be an exemplar for theindustry and teams.Integrity and Transparency: A commitment to beethical, sincere and open in our dealings.Fairness: A commitment to be objective and
transaction-oriented, thereby earning trust and respect.Pursuit of Excellence: A commitment to striverelentlessly, to constantly improve ourselves, ourteams, our services and products so as to become thebest.
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McKinsey’s 7 S Model
Organizational Structure:
Free form organization devoid of hierarchies.Everyone is known as associates irrespectiveof his position in the company.Creating the feeling of equality but also helpsin developing project leaders.
Skills:Infosys has made it mandatory for everyemployee auto clear a predefinedcertifications, domain as well as technical, inorder to be eligible for appraisal.Internal initiatives like knowledgemanagement, Infosys has been CMM-Level 5certified for its process capabilities.
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SWOT Analysis
STRENGTHSLeadership in sophisticated solutions that enable clients to optimize theefficiency of their businessProven “Global delivery model”
Commitment to superior quality and process execution
Strong Brand and Long-Standing Client RelationshipsStatus as an employer of choiceAbility to scaleInnovation and leadership
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SWOT Analysis Contd.
WEAKNESSExcessive dependence on US for revenues – 67 % of revenues fromUSAExcessive dependence on BFSI sector for revenues – 36 % of revenues from BFSI
Weak player in domestic market. Only 1 % of revenues from India – low as compared to peersLow R & D spending as compared to global IT companies – only 1.3 %of total revenuesRising wage bill – 42.9 % to 44.8 % of revenues
Low expertise in high end services like Consultancy and KPO.
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SWOT Analysis Contd.
OPPORTUNITIESDomestic market set to grow by 20%.Expanding into new geographies – Europe, Middle East, etcInfosys is cash rich (Around US $ 1 Billion) - Acquiring companiesto increase expertise in Consultancy, KPO and package
implementation capabilitiesOpening offices and development centres in cost advantagecountries such as those in Latin America and Eastern Europe.
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SWOT Analysis Contd.
THREATSThe economic environment, pricing pressure and rising wages in Indiaand overseasIntense competition in the market for technology services could affectcost advantages.
High dependency on a small number of clients, and the loss of any oneof the major clients could significantly impact business.Failure to complete fixed-price, fixed-time frame contracts withinbudget and on timeCurrency fluctuations
Termination of Client contracts can typically be terminated withoutcause and with little or no notice or penalty.
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BCG Matrix
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Shareholding pattern 2011
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Shareholding pattern 2011
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Revenue Break up by Services offered- 2011
Infosys mustmove up thevalue chain –
concentrate morein consulting,BPO and KPO
business.
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Financial Performance-Yearly comparison
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Balance Sheet Analysis
Particulars 2010-11 2009-10 2008-09 2007-08 2006-07
Debt-equity ratio - - - - -
Debtors revenue (days) 61 56 61 72 64
Current ratio 5.22 4.46 4.72 3.28 4.91Cash and equivalents/ Total assets (%) 61.94 66.48 57.65 57.00 50.26
Cash and equivalents/ Total revenue (%) 60.21 70.03 50.78 49.14 42.66
Particulars 2010-11 2009-10 2008-09 2007-08 2006-07
Share Capital 287 287 286 286 286
Reserves & Surplus 24,214 21,749 17,523 13,204 10,876
Gross Block 6,934 6,357 5,986 4,508 3,889
Investments in liquid MFs and certificates of deposit
119 3,507 - - -
Net Current Assets 18,391 13,131 12,288 8,496 7,137
Total assets 24,677 22,268 17,846 13,490 11,162
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Strong & Liquid Balance Sheet
Highly Liquid(Cash & cash Equivalents stand at $3.7bn)Zero DebtHigh quality receivables(94.9% aging less than 60 days)ROCE of 38.5%, Roic of 64% for the quarter endedDecember 31, 2011
Dividends up to 30% of annual post-tax profits
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Superior Revenue Growth
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Financial Analysis
Total revenue-Approximately 97.7% were derived from oversees
operation and 2.3% from domestic operationsEPS increased by 11.8 percent during the year 2011, Rs.112.26per share from Rs.100.37 per share in the previous yearNet profit after tax increased by 12% to Rs.6443 crore (2011)from Rs.5755 crore in the previous year,
NPAT Represents 25.4% and 27.2% of total revenue.Selling and marketing expenses of 4.8% oftheir total revenues compared to last year’s 4.6%
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Profitability RatiosParticulars 2010-11 2009-10 2008-09 2007-08 2006-07
Export revenue/ Total revenue(%) 97.66 98.73 98.72 98.60 98.40
Software dev expenses/ Total revenue (%) 56.20 54.68 55.00 56.72 55.35
Gross Profit/ Total revenue (%) 43.80 45.32 45.00 43.28 44.65
Selling and marketing expenses/ Total revenue (%) 4.80 4.61 4.60 4.67 5.47
General and administration expenses/ Total revenue (%) 5.85 5.90 6.32 6.90 7.05
Aggregate employee costs/ Total revenue (%) 49.08 48.96 49.20 49.89 48.02
Operating profit (PBIDTA)/ Total revenue (%) 33.15 34.82 34.08 31.72 32.13
Operating profit after depreciation and interest/ Total revenue (%) 30.23 31.00 30.66 28.23 28.56
Depreciation and amortization/Total revenue (%) 2.92 3.82 3.42 3.49 3.57
Tax/ Total revenue (%) 9.37 8.12 4.42 4.03 2.68
Profit after tax/ Total revenue (%) 25.38 27.22 28.72 28.57 28.77ROCE (%) 37.58 37.25 42.90 41.38 45.73
Return on invested capital (%) 67.73 68.75 78.84 71.12 88.81
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Ratio Analysis
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Ratio Analysis Contd.
Ratio
2011
2010
2009
2008
2007
P/E Ratio 28.87 26.06 13.02 18.4 29.76
PEG Ratio 2.44 -20.68 0.44 1.2 0.56
-30
-20
-10
0
10
20
30
40
2011 2010 2009 2008 2007
P/E Ratio
PEG Ratio
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Cash Flow Statement
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Receivables Marginally gone up
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IT industry
dd l
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Infosys- Competitive Situation & Positioning
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Competitive Environment
Tata Consultancy Services(TCS)Infosys Technologies LtdWipro LimitedHewlett-Packard India Pvt. Ltd
IBM India LimitedSatyam Computer Services Ltd.HCL Technologies Ltd.Intel Technology India Pvt. Ltd.
CISCO Systems India Pvt. Ltd.Patni Computer Systems Ltd.Cognizant TechnologySolutions IndiaHCL Info-systems Ltd.
Mahindra-British TelecomRedington (India) Limitedi-Flex Solutions Ltd.
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Competition Analysis
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Market Share-2011Indian IT industry Revenue Break-up by company
Indian IT market isdominated by a few
large companieswith presence of a
number of small
and mediumcompanies
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IT Companies Comparison
Name Last Price Market Cap.(Rs. cr.)
SalesTurnover
Net Profit Total Assets
TCS 1,077.70 210,929.71 29,275.41 7,569.99 19,620.61
Infosys 2,600.30 149,314.20 25,385.00 6,443.00 24,501.00
Wipro 415.80 102,164.72 26,340.70 4,843.70 26,065.00
HCL Tech 420.25 29,029.56 6,794.48 1,198.28 6,889.31
Oracle Financ 1,939.95 16,284.27 2,360.51 967.98 5,150.34
MahindraSatyam
72.00 8,472.81 4,776.10 -127.60 3,423.10
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Company wise ComparisonBalance Sheet
Infosys TCS Wipro HCL Tech Oracle Finance
Mar '11 Mar '11 Mar '11 Jun '11 Mar '11
Sources Of Funds
Total Share Capital 287.00 295.72 490.80 137.74 41.95
Equity Share Capital 287.00 195.72 490.80 137.74 41.95
Share Application Money 0.00 0.00 0.70 1.00 0.08 Preference Share Capital 0.00 100.00 0.00 0.00 0.00
Reserves 24,214.00 19,283.77 20,829.40 5,720.41 5,108.31
Revaluation Reserves 0.00 0.00 0.00 0.00 0.00
Networth 24,501.00 19,579.49 21,320.90 5,859.15 5,150.34
Secured Loans 0.00 35.87 0.00 1,029.87 0.00
Unsecured Loans 0.00 5.25 4,744.10 0.29 0.00 Total Debt 0.00 41.12 4,744.10 1,030.16 0.00
Total Liabilities 24,501.00 19,620.61 26,065.00 6,889.31 5,150.34
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Company wise ComparisonCash Flow Statement
Wipro Infosys TCS Oracle Finance HCL Tech
Mar '11 Mar '11 Mar '11 Mar '11 Jun '11
12 mths 12 mths 12 mths 12 mths 12 mths
Net Profit Before Tax 5705.50 8821.00 8700.43 1034.39 1289.88
Net Cash From Operating Activities 3710.50 4270.00 5741.28 714.99 1519.39
Net Cash (used in)/fromInvesting Activities -1474.00 3235.00 -863.16 -1005.44 -535.03
Net Cash (used in)/from FinancingActivities
-2732.60 -3642.00 -4605.61 3.06 -882.56
Net (decrease)/increase In Cash andCash Equivalents
-496.10 3868.00 283.90 -287.39 102.86
Opening Cash & Cash Equivalents 5699.40 11297.00 293.28 395.14 64.84
Closing Cash & Cash Equivalents 5203.30 15165.00 577.18 107.75 167.70
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Brand Valuation Approach
Methodology followed for valuation of brand Infosys :Determine brand profits by eliminating the non-brandprofits from the total profitsRestate the historical profits at present-day values
Provide for the remuneration of capital to be used forpurposes other than promotion of the brandAdjust for taxesDetermine the brand-strength or brand-earnings
multiple.
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Brand Valuation
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Value-Added Statement
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EVA Analysis
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Value Of Firm
Value of firm = FCFF/(1+WACC)^t
Cost Of Capital = rf+ (market rate-rf)=19.64%
FCF = (Income+ depreciation- change in workingcapital- net book value)
= 285.8
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Valuation-Power of Intangibles
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Valuation
The valuation of Infosys, the brand, has improvedfrom Rs 14,153 crore in 2005 to Rs 36,907 crore in2011.It was 23.2 per cent of the company’s marketcapitalization five years ago, it stands at 24.6 percent now
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Balance Score CardThe Balanced Scorecard
is a management system
used tofocus and prioritize management energy
toward achievingboth short and long term organizational goals
and with the ability to giveearly warning signals for midcourse correction
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BSC
Key Business Objectives(Business Plans)
Vision
Strategic Goals
Key Business Processes
Learning
Process
CSF's
BalancedBusinessScorecard(BBS)
Finance
BalancedBusiness
Scorecard Cust.
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Factors of successDelivering local business value
• Customizing services and solutions to suit client needs• Understanding client-specific needs and value proposition
Building the brand• Aggressive marketing and branding strategy• Coherent campaigns using multiple channels, including events, PR activities and direct
marketing• Creating positive perceptions with clients, industry associations, media and policy makers
Coherent Market Strategy• Range of investment in infrastructure, HR, technology and networking• Increase in client penetration rate• Helped in attracting best talent
Investing in Expertise
• Business innovation in GDM coupled with technology and industry expertise in variousfields• Disruptive model has enabled Infosys to offer distinctly superior services• Facilitated acquiring new clients