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December 2016 India — pulse of retail and consumer markets What does a changing consumer mean for the sector? © 2016 EYGM Limited. All Rights Reserved. EYG no. EN0674. BMC Agency GA 0000_09158. ED None. EY contact For more information: ey.com/consumerproducts Follow us on Twitter: @EYconsumergoods Pinakiranjan Mishra Partner and National Leader, Retail and Consumer Products, EY India [email protected] +91 226 192 0400 Key questions for management 1. How to increase market penetration and gain scale in the Indian market? 2. How to measure effectiveness and optimize marketing spends in digital? 3. How to manage margins in the face of increasing pressure from modern trade and e-commerce? 4. How do HQs implement international practices for compliance and governance in India without hampering the speed of growth? 5. How can Consumer Products and Retail companies sustainably tap the Indian e-commerce opportunity? *Source: Nielsen Global Consumer Confidence Report, Q3 2016 Key economic indicators What to watch for With slowdown in spending, consumers are trading up and down across products. Maintaining margins is tougher as pricing headroom is limited. Commodity volatility can increase the stress. Pressures from volatility in input costs are being aggravated by depreciating rupee. GDP growth 7.6% IMF, October 2016 INR/US$ 66.8 OANDA, October 2016 IMF, October 2016 Inflation (CPI) 5.5% MOSPI, April–June 2016 Consumer spending (% annual change) 6.7% Key trends Consumer confidence* remains high: India regained the top position in consumer confidence in Q3 2016, after losing it briefly in Q2 2016 to Philippines. E-commerce is gaining traction as a sales channel for consumer products companies and consumers. Renewed interest to invest in India: Government initiatives such as Make in India and changes in foreign direct investment regulations have strengthened India’s attractiveness as an investment destination. Volatility in most emerging markets along with ongoing struggles in China are driving greater focus on the Indian market. Efficiency and automation will drive future growth as the sector adopts more technology. Operational efficiencies, innovation and new launches help companies manage growth despite subdued volumes. Increased value trading: Global CP companies compete with white labels and local brands, which adversely impacts their potential to charge a brand premium.

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December 2016

India — pulse of retail and consumer marketsWhat does a changing consumer mean for the sector?

© 2

016

EYG

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imite

d. A

ll R

ight

s R

eser

ved.

EYG

no.

EN

0674

. BM

C A

genc

y G

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000_

0915

8. E

D N

one.

EY contact

For more information: ey.com/consumerproducts Follow us on Twitter: @EYconsumergoods

Pinakiranjan MishraPartner and National Leader,Retail and Consumer Products, EY India

[email protected]+91 226 192 0400

Key questions for management

1. How to increase market penetration and gain scale in the Indian market?

2. How to measure effectiveness and optimize marketing spends in digital?

3. How to manage margins in the face of increasing pressure from modern trade and e-commerce?

4. How do HQs implement international practices for compliance and governance in India without hampering the speed of growth?

5. How can Consumer Products and Retail companies sustainably tap the Indian e-commerce opportunity?

* Source: Nielsen Global Consumer Confidence Report, Q3 2016

Key economic indicators

What to watch for• With slowdown in spending, consumers are

trading up and down across products.

• Maintaining margins is tougher as pricing headroom is limited. Commodity volatility can increase the stress.

• Pressures from volatility in input costs are being aggravated by depreciating rupee.

GDP growth 7.6%

IMF, October 2016

INR/US$ 66.8

OANDA, October 2016

IMF, October 2016

Inflation (CPI) 5.5%

MOSPI, April–June 2016

Consumer spending (% annual change) 6.7%

Key trendsConsumer confidence* remains high: India regained the top position in consumer confidence in Q3 2016, after losing it briefly in Q2 2016 to Philippines.

E-commerce is gaining traction as a sales channel for consumer products companies and consumers.

Renewed interest to invest in India: Government initiatives such as Make in India and changes in foreign direct investment regulations have strengthened India’s attractiveness as an investment destination.

Volatility in most emerging markets along with ongoing struggles in China are driving greater focus on the Indian market.

Efficiency and automation will drive future growth as the sector adopts more technology.

Operational efficiencies, innovation and new launches help companies manage growth despite subdued volumes.

Increased value trading: Global CP companies compete with white labels and local brands, which adversely impacts their potential to charge a brand premium.