increasing supply chain visibility and risk management to improve product...

Supply Chain and Food Safety Integration

供应链和食品安全整合

Matthew Finger

Tyson Foods, Inc. 泰森食品

Director, Supply Chain, Food Safety and Quality Assurance, Asia Pacific 亚太区供应链、食品安全和质量保证总监

Agenda 内容

• Tyson Foods Background • 泰森食品背景

• Supply Chain Risk Analysis and Integration • 供应链风险分析和整合

• Building Quality into supply chain and operations • 将质量建筑于供应链和运营中

• Transportation and Logistics integrity • 运输和物流整合

• Key Points and Takeaways • 关键点和总结

Tyson Foods Background 泰森食品背景 • Tyson Foods, Inc., founded in 1935 with headquarters in Springdale, Arkansas, is the world’s

largest processor and marketer of chicken, beef and pork.

• 泰森食品始建于1935年，总部设在美国阿肯色州斯普林代尔市，是全球最大的鸡肉、牛肉

和猪肉食品加工和销售企业。

• Food safety and Quality Assurance has become the core image of the Tyson brand and has been

carried into every process of its production, creating consistency in every step “from farm to

table”.

• 食品安全和质量保证已经成为泰森品牌的核心形象，执行于在生产的每个环节中，并持续

的贯彻到“从田间到餐桌”的每一步中。

• In 2007, Tyson built the Discovery Center, which makes Tyson the leader in production innovation

and consumer insight. The company provides products and service to customers in more than

100 countries.

• 2007年，泰森创建了探索中心，从而引导泰森成为生产革新和洞察消费者为中心的行业领

跑者。公司给超过100个国家的消费者提供产品和服务。

Tyson Foods Background泰森食品背景 Raise & Slaughter

饲养和屠宰

Process 加工

Market 市场

In the U.S. we are in the chicken, beef and pork

business, internationally mostly chicken

在美国我们从事鸡肉，牛肉和猪肉业务，而在全球则以鸡肉

业务为主。

We produce meat products, but also

tortillas, soups, pizza crust etc. for both B2B and B2C 我们生产肉食品，同时也从事业务也包括玉米圆饼、汤羹、披萨等食品。模式为企业对企业，以及企业对消费者。

We market under a number of brands, but Tyson is by far the most

recognized. The company is estimated to have about $1.9B in intangible assets* 我们销售若干品牌产品，而泰森品牌是最被认可的。公司无形资产预计到达19亿美元。

*Yahoo finance

Tyson Foods Background泰森食品背景

Tyson Nantong (TNT) Complex, 泰森南通集群 (Established in 2008, 100% Tyson ownership) （创建于2008年，泰森全资公司） • Fully integrated complex with Broiler operations and processing

plant. The plant is currently running single shift with plans to run full capacity by end of 2015.

• 一体化的南通集群包括肉鸡生产和屠宰厂。目前屠宰厂单班运行，将在2015年底满载运行。

• Nantong Complex supplies to Retail, QSR, Food service, Industrial and Wholesale channels.

• 南通集群产品供应给零售，快餐行业，食品服务业，工业和批发渠道。

• Currently, supplying McDonald’s raw chicken. • 目前，南通集群给麦当劳供应产品。

Tyson Rizhao (TRZ) Complex, 泰森日照集群 (Established in 2009, 100% Tyson ownership) （创建于2008年，泰森全资公司） • Fully integrated complex with Broiler operations and processing

plant. The plant is currently running single shift with plans to run full capacity by middle of 2016.

• 一体化的日照集群包括肉鸡生产和屠宰厂。目前屠宰厂单班运行，将在2016年中满容量运行。

• Rizhao Complex supplies to Retail, QSR, Food service, Industrial and

Wholesale channels. • 日照集群产品供应给零售，快餐行业，食品服务业，工业和批发

渠道。



Tyson Dalong (TDL) Complex, 泰森大龙集群 (Established June 2001, part Tyson ownership) （创建于2001年，泰森合资公司） • Tyson Dalong complex supplies to QSR, Retail, Foodservice and

Wholesale channels. • 大龙集群产品供应给快餐行业，零售，食品服务业，工业以及批

发渠道。

Food Safety Maturity Model食品安全成熟模型

• Doubtful 疑问 • When a problem happens, immediate response is “Who messed up?” • 当问题发生时，立刻的反应是“谁弄砸了？”

• Aware 意识

• Management team understands need for change, but skeptical; “How much time and resources will this take?” & “Can I push this responsibility off to suppliers?”

• 管理团队理解需要改变，但持怀疑态度；“这将需要多少时间和资源？”“我可以把这个责任推给供应商吗？”

• Knowing 认知 • Team Recognizes change needed and all boots on the ground to solve the problems; but very

reactive • 团队意识到需要改变并脚踏实地地解决问题，但是很被动

• Enlightened 开明

• Beyond “firefighting”; start to use data • 超越“灭火”，开始使用数据

• Internalized 内在化

• How does our food safety and quality program fit into our long term plans and strategy? Is this important during budget time??

• 为什么我们要把食品安全和质量程序融入长期计划和战略中？在预算时间内重要吗？？

• Jepersen, 2012

Prerequisite Setup 先决条件的设立

• Vision and Mission • 愿景和使命

• Does your supply chain risk model match your company vision and mission? • 请问你们供应链风险模型和您公司愿景和使命匹配吗？ • Does your supply chain management vision and mission commit to food safety

and quality? • 请问你们供应链管理的愿景和使命致力于食品安全和质量吗？

• Management Commitment • 管理承诺

• Are we managing to the level of inspection or are we managing for continuous improvement?

• 我们管理的检验达到标准或我们是否在持续改进管理？ • We manage what we measure; are the KPIs that we measure aligned with our

vision and mission? • 我们管理我们测量出的结果；KPI检测是否和我们愿景和使命一致？ • Are our measurements detailed enough to drive change? • 我们的测量值细致到可以推动改变？

SCM Process供应链管理流程

Supply Risk供应风险

Source: Supply Chain Digest 7/08

Supply Chain Risk Analysis & Integration供应链风险分析和整合

Supply Chain Risk Analysis & Integration供应链风险分析和整合

• Supply Chain Mapping

• 供应链图示 • Across product

lines • 跨产品线 • Across processing

operations • 在处理操作

• Accounts for

multiple ingredients

• 多材料帐户

• Accounts for multiple tiers of suppliers

• 多层次的供应商帐户

Plant 2 ? ?? Third Supplier ??? Fourth Supplier ????Plant 1 Plant 3 First Supplier Second Supplier

Product A

Ingredient A3b2a - Supplier 36

I di t A3b2

Ingredient A2b1 -Supplier 18

Ingredient A2 -Supplier 4


Product B

Ingredient A3b -Supplier 17


Product C

Ingredient A3a -Supplier 15



























Ingredient A3b2b - Supplier 35

• Two methods for risk mitigation降低风险的两种方法

• Sample and test to compliance 样品和测试合规 • Benefits 有利点

• Clear, established targets that are usually easily identified 清晰，设定的目标通常是很容易被核实的

• System is easy to understand, monitor and verify 系统是很容易被理解，监控和验证的

• Objective system can easily determine costs to suppliers 客观的系统可以很容易地确定供应商的成本

• Opportunities 机遇 • Can only achieve a level at the low side of margin of error in sampling or

testing systems 只能在采样或测试系统中达到误差偏低的水平

• Targets may not have sound scientific backing 目标可能没有充分的科学支持 • Consequences can be high if problem is discovered late 一旦发现不及时，可能后果会更严重

Building Quality into Supply Chain and Operations 将质量建筑于供应链和运营中

• Integrate safety and quality into supply chain 将安全和质量整合到在供应链中

• Benefits 有利点 • Faster response to problems; 对问题的快速反应

• Greater control over inventories 有效地控制过度库存

• Proactive approach can prevent contagion 前瞻性的方法可以有效进行预防

• Opportunities 机遇 • No “one size fits all” standards 没有“一刀切”的标准

• Requires specialists for complex systems 复杂系统需要相应的专家

• Inter-company supply chains depend heavily on aligned vision and mission 公司内部的供应链很大程度依靠于使命和愿景

• Difficult to verify 难以核实


• Supply Chain Objectives 供应

链目标

• Low Inventory低库存

• On-time Logistics物流及时

• Supply Sustainability供应的持续

性

• Predictable Pricing可欲知的价格

• Low returns due to inaccurate delivery不准确的送货造成退货

• Regulatory Compliance 遵从法规

• Food Safety & Quality Objectives食品安全与质量目标

• Consistent quality稳定的品质

• Low rejection rate due to poor input quality 由于糟糕的输入质量造

成的低废品率

• Low rejection due to expiration of shelf life 由于保质期过期造成低拒收

• Low risk of product recall 低风险的

产品召回

• Low customer complaint较低的客户

投诉


Supply Chain Risk Analysis & Integration 供应链风险分析和整合

• Measurements 测量值 • Important to measure and track achievable targets 测量的重要性以及可实现的追溯目标

• Information feedback to SCM 在供应链管理中信息反馈

Week周次 PROCESS STEPS步骤

Renewal Process更新过程

Week 2

Process Council Review & Consolidation委员会审查过程和整合

Week 4

Week 3

Week 1

Demand Requirements

Process需求过程

Add Events for Final Demand为最终需求添加事

件

Establish Consensus Demand and Quality建立

共识的需求和质量

Management Review管理评审

Week 1

Mid Term Capacity and Quality Analysis中期能力和质量分析

Quality Data Gathering & Supply Planning质量数据

采集和供应计划

Approved Supplier List Updates批准的供应商列表

更新


1. Traceability 追溯性 2. BIO-Security 生物安全 3. Animal Welfare 动物福利 4. Chemical Control 化学品控制 5. Farm Sanitation 鸡场卫生 6. Feed Management 饲料管理

1. Slaughter 屠宰 2. Evisceration 取内脏 3. Chiller 冷却 4. Deboning 去骨 5. Packaging 包装 6. Frozen Channel 冷冻 7. Cooler 冷藏 8. Shipping/Cold Chain 运送/低温运输 9. Distribution 分送

1. Innovation 创新 2. R&D 研发 3. Customization 客制化服务 4. Branding 品牌化

Live Production

活禽

Processing 加工

Further Processing 深加工


Cold Chain Logistics 低温运输系统

• Metrics and KPIs should be agreed and included into contract terms • 量度和指标应该列入合同条款

• Include the requirement of data loggers & GPS transmitters • 包括数据记录器和GPS接收器的要求

• Quality checks should occur at both shipment and receiving of goods by customer DC • 在货物运输和客户配送中心质量检查

• Temperature abuse that occurs during shipment should be addressed immediately with 3PL

company • 第三方物流公司应立即解决运输时发生的温度问题

• Request representatives from 3PL to accompany field visits • 要求来自第三方物流的代表陪同实地考察

• Send representatives to monitor truck pre-cooling and loading • 派代表来监测运输车辆的提前制冷和装货

• Send representatives to monitor delivery and cross-docking procedures at DC • 派代表监控交付和交叉运输过程

Key Points & Takeaways 要点和总结

• Organize around vision and mission 组织愿景和使命

• Establish risk analysis to align with supply chain metrics 建立供应链指标建立风险分析

• Build quality metrics into the supply chain step by step as opposed to testing to compliance

一步步将质量量度构建到供应链中

• Use third party food safety audit schemes – GFSI schemes 使用第三方食品安全审计方案——GFSI计划

• Establish 3PL partners for cold chain logistics and keep them in the communication process for improvement

建立冷链物流和第三方物流合作伙伴，保持沟通，改进过程

• Limit (as much as possible) overlapping suppliers 限制(尽可能)重叠的供应商

• Develop specialists in areas critical to supply chain and quality and outsource other functions

发展供应链和质量领域的专家，外包其他功能

• Keep it simple 保持简单

Thank You!谢谢！

“Everything should be as simple as it can be, but not simpler.” 一切都应该尽可能的简单，而不是更简单。

- Albert Einstein 埃尔伯特爱因斯坦