inboundphx: case study - sales & marketing working together

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CASE STUDY: MARKETING + SALES WORKING TOGETHER JAMIE GLASS, VP MARKETING & SALES OPERATIONS AT WELOCALIZE

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Page 1: InboundPHX: Case Study - Sales & Marketing Working Together

CASE STUDY: MARKETING + SALES WORKING TOGETHER

JAMIE GLASS, VP MARKETING & SALES OPERATIONS AT WELOCALIZE

Page 2: InboundPHX: Case Study - Sales & Marketing Working Together

THE REALITYMarketing is Funded by SalesMarketing is the Fuel for Driving RevenueMarketing Opens the ConversationsSales Closes the DealResults Matter and Align to Business OutcomesEveryone Owns the Customer Journey

Page 3: InboundPHX: Case Study - Sales & Marketing Working Together

THINK LIKE SALES

Identify Ideal Client

Profile

Go Where They Go

Listen to Their

Challenges

Personalize Conversatio

n

Solve Problems Ask to Buy

Page 4: InboundPHX: Case Study - Sales & Marketing Working Together

Ideal Client Influence Engage

Page 5: InboundPHX: Case Study - Sales & Marketing Working Together

CREATING CONVERSATIONS

According to Cult Brand Marketing,

there are 52 types of marketing

strategies and tactics you can use

to bring new customers to your

business and grow your brand.

Page 6: InboundPHX: Case Study - Sales & Marketing Working Together

CASE STUDY

SALES IDENTIFIES TARGETS

Localization BuyerGlobal Brand$1M Budget

Complex Requirements

TOGETHER WE IDENTIFY

INFLUENCERSStrong Community

Influenced by Global Brands

NetworkersExperienced

WE LISTEN TO BUYERS

Market ResearchEvents

Listen to Buyer Presentations

Share and Collaboration

Marketing Plan CRM + Research Socializing

Page 7: InboundPHX: Case Study - Sales & Marketing Working Together

CASE STUDY

MARKETING PERSONALIZES CONVERSATION

SegmentationNeeds

CapabilitiesValue Propositions

WIIFM

WE PRESENT SOLUTIONS

Customer-CentricInnovative

Outcomes DrivenUrgency

SALES ASKS FOR THE BUSINESS

Call to ActionEasy to Do Business

Validates Customer Journey

Content + Technology Presentation Proof

Page 8: InboundPHX: Case Study - Sales & Marketing Working Together

CASE STUDY: CLIENT EVENT RESULTS1. Invite Targeted Buyers = 1,413

• SFDC + Marketo• Email Campaigns• Web and Landing Pages• PR

2. Peer-to-Peer Event on Industry Topics = 29• Presentations by Influencers• Event Management (Logistics, Giveaways)

3. Event Follow-Up• Emails 2x + nurtures• Call Campaigns for Meetings

4. Sales Presentations = 85. Proposals (RFPs, Quotes) = $3.5M6. Close = $2.2M

Page 9: InboundPHX: Case Study - Sales & Marketing Working Together

SUCCESSMarketing is SellingMarketing ROI is Critical - Prove by Sales Results, Tracking Activities and Producing ScorecardManage Multiple Marketing Touchpoints Start the Sales Process with Targeted Conversations

Page 10: InboundPHX: Case Study - Sales & Marketing Working Together

SUMMARYUnderstand the Sales Process - Match Your Marketing Plan with your Sales PlanAgree on Key Targets – Accountability and CommitmentKnow Your Buyer and Build Influence – Participate in Buyer CommunitiesListen to Their Needs – Go on Sales Calls and to EventsPersonalize Your Conversations – Emails, Advertising and Customizable ContentDemonstrate Why – Case studies, Thought Leadership, WebinarsPresent and Propose Solutions – Presentations, CollateralShow Why Now – Success stories, PR, Testimonials

Page 11: InboundPHX: Case Study - Sales & Marketing Working Together

CONTACTJamie GlassVP Global Marketing + Sales OperationsWelocalizewww.welocalize.com [email protected]: @jglass8, @welocalize, @welocalizejamie