February 2008 – No.160

Trust NEWS

The Christmas CheerAwards 2007 were themost successful ever.

STOP PRESS! STOP PRESS! STOP PRESS! STOP PRESS!Swipe card access to stairs for staff only from Feb11

l ICU win CharterMark – page 3

l Therapy award– page 7In this

issue... l Free hair

makeover for6 lucky staff

– page 8

And the winners are...A record 271 nominations

were received from staff,volunteers and patients.

Catherine Mooney,Director of Governance andCorporate Affairs, andOccupational Therapist SuePedlar, who is one of theTrust’s Staffsiderepresentatives, had thedifficult task of judging thenominations and choosingthe winners.

The 58 winners receivedtheir prizes from ChiefExecutive, Heather Lawrencejust before Christmas.

Fabulous prizes werefunded by monetarycontributions from TrustDirectors as well as thegenerosity of local businessesand companies thatsupported the awards.

Some individual winnerswere nominated by numerouscolleagues – for example,Shakun Chavan,Housekeeper on the BurnsUnit, was nominated by nofewer than 35 staff!

Senior Staff Nurse Suzie

Wood said: “Shakun is alwayshappy and smiling, she is apleasure to work with and sheworks above and beyondwhat is expected of her.”

Ieuan Marks from theFinance department wasnominated by 29 of hiscolleagues including JamesEbden who said: “Ieuan isvery friendly, always willingto help out and he has a greatlaugh which cheers everyoneup.”

Food Service AssistantEnerico Noriega, who takesthe food trolley to staff in theEmergency Department,Theatres, Labour Ward andother areas, was nominatedby 11 colleagues.

Staff in the Emergency

Department said: “Enerico ischeerful, friendly and polite.”

The team award went tostaff in the St Stephen’s CallCentre who provide a vitalservice for patients who needto book sexual health andHIV clinic appointments.

Debbie Richards, GeneralManager for the HIV/GUMdirectorate, said: “The callcentre team are pivotal to oursuccess. They have workedtogether to greatly improvethe service that we provide topatients.”

See page 12 for a full list ofChristmas Cheer Awardswinners.

The Best Decorated Wardor Department competitionattracted 16 entries. Judges

including Amanda Pritchard(Deputy Chief Executive),Christina Beardsley(Chaplaincy), FionaGlencross (radiographer andStaffside representative) andrepresentatives of thehospital Friends visitedareas.

Lord Wigram Wardpicked up first prize whilethe Burns Unit andEndoscopy were second andthird prize winnersrespectively – thank you tothe Friends for fundingprizes of £100, £75 and £50.

See page 12 for photos ofthe Best Decorated Wardwinners and other highlightsof the festive season atChelsea and Westminster.

n Christmas Cheer Award winners

by the Chief Executive, Heather LawrenceHeather’s view

2

Your guide tothis month’sTrust News

ICU Charter Mark......................page 3

Volunteers News............5

Focus on... Children'sServices.........................6

Emergency planningupdate............................9

Diversity Awareness Week............................10

Through the lens -Christmas 2007 ...........12

Seasonal WorkingConference ..................15

Duathlon ......................16

Staff News...................18

Clean Your Handscampaign .....................20

This edition of Trust News is areminder of the Christmas period andI would like to thank all staff whocontributed to the care of patients overthe holiday season.

I would also like to congratulate allthe winners of our Christmas CheerAwards who are featured in thismonth's Trust News - this year'sawards were the most successful everwith a record 271 nominations of staffand volunteers. Well done to everyone.

HHHAs I write this column we are all experiencing a verychallenging time in order to achieve the national targetof treating 90 per cent of outpatients and day cases and85 per cent of inpatients within 18 weeks of referral bythe end of March.

I am asking you all to concentrate your efforts tohelp each other achieve the target and deliver thismajor service improvement for patients. It issomething we need to achieve to be a provider ofchoice and it is what we would want for ourselves.With all of your help we can deliver better care forpatients.

HHH

We also have an unprecedented number ofpatients with Clostridium difficile infectionbecause of a general outbreak of diarrhoeaand vomiting in the hospital. I took thedecision to concentrate patients withsymptoms onto the Chelsea Wing. I wouldlike to assure you all that we arecommitted to having a successful adultprivate patient unit and I will ensure thatit re-opens as soon as possible. By takingthe action I did we have been able tocontinue to admit patients to the hospital.

HHHYou will all have read the adverse media coverage thatwe have received over the last few weeks. I would askthat you all endeavour to be good ambassadors of ourhospital and to share good news. For example, we haveone of the best clinical outcomes for maternity servicesin London. However, we do need to respect and learnfrom patient feedback. Perception of the service makesthe difference between recommending a service or not.

So we have our challenges and I know how hard youare all working to ensure that we retain our reputationand achieve our targets, for which I would like tothank you. I know that we can continue to be asuccessful hospital. Many thanks for going the extramile for our patients.

The Trust’s team of ultrasonographers are often unsung heroes, scanning pregnantwomen and carrying out general scans for hernias, gallstones and the like.

Tina Hutchings, Clinical Nurse Specialist in the Early Pregnancy Assessment Unit (EPAU),would like to give the ultrasonographers some “well-deserved recognition for their hard workand patience”.

Tina says: “We have seen an increasing number of patients and unfortunately this has broughtan increase in miscarriage diagnosis. It is difficult to give bad news at the best of times but tohave to break this to onepatient after another on somedays is very sad.

“I cannot run the EPAUwithout the ultrasonographers’support and so I just want tosay thank you to them.”

The ultrasonographers areplaying a key role in helpingthe Trust progress towardsachieving a maximum 18-week patient pathway for allpatients in the hospital.

Superintendent CarienMorabito says: “Our routinewaits for ultrasounds are nowdown to around two weeksthanks to the hard work anddedication of theultrasonographers who havebeen working early morningand late evening scanningsessions.”

n The Trust’s Ultrasound team – (Back row) MarianneNicholls, Philippa Bentley, Carien Morabito, ChantelGomes, Belinda Leggott, Janine Zeelie, Sally Collier andHilary Haskins. (Front row) Louise McMahon, FaadilRamadaan, Anisa Abdul, Naima El-Ghailani, MeetaJethwa, Rebeccan Hunter and Jackie Dias. Team membersnot pictured are Adam Sanders, Pauline Pemberton andOlena Lesyk

A big thank you to the Ultrasound team

3

As a result of an assessment of the risk ofjumping or falling from a height, a decisionhas been taken by the Trust to secure thestairwells around the atria, effectivelymaking them for staff use only.

From Monday February 11, all patients andvisitors will need to use the escalators and lifts totravel through the hospital and staff will use thestairs via swipe card access.

Card readers have been installed on either sideof each of the four stairwells (excluding the A&Estaircase which will be available to patients andvisitors who are unable to travel by lift).

From February 11 2008, the stairs will besecured and all staff ID cards will be able toaccess these doors - it is therefore vital that allstaff have current ID badges in order to use thestairs.

Please visit the Security office near mainreception as soon as possible if you do not have acurrent ID badge.

Intensive Care Unit wins a Charter Mark– for the fourth time!Congratulations to staff on the Intensive Care

Unit who have been awarded a prestigiousCharter Mark for the fourth time.

ICU was first awarded aCharter Mark – a nationalaward for excellence given bythe government to publicsector or voluntaryorganisations – in 1998 andit has now been renewedthree times in 2001, 2004and 2007.

Elaine Manderson, ClinicalNurse Specialist – IntensiveCare, says: “Jane-MarieHamill, our Clinical NurseLead, and I would like tothank staff from ICU andlots of other wards anddepartments around theTrust for their participationin our Charter Markassessment.

“Our assessor, TrevorJames, was very impressed byour application and thesupport that Trust staff addedto it, and I am delighted thatwe have been successfullyawarded the Charter Mark

for another three years.“Jane-Marie Hamill,

Clinical Nurse Lead,explains: “The emphasis ofthe Charter Mark is verymuch evidence of continuousservice improvement, focusedaround the needs of patientsand their families.

“We are proud to have hadCharter Mark status since1998 which means that ourstaff have demonstrated thatwe have continuallyimproved the service that weprovide to our patients overthat time.”

ICU’s application for therenewal of their CharterMark included a pre-assessment visit, thedevelopment of a wide-ranging portfolio of evidenceand the assessment visit itselfin November 2007.

Charter Mark assessorTrevor James was particularly

impressed by areas including:• New ICU section of the

Trust websitewww.chelwest.nhs.uk

• Orientation programmefor new and agency staffwhich has been shared asgood practice with otherdepartments around thehospital

• Use of volunteers on ICUincluding a volunteer whoruns user satisfactionsurveysJane-Marie Hamill says:

“We would encourage otherdepartments to try for aCharter Mark. If you providea good service to yourpatients and their relatives,why not get some externalrecognition for yourachievements?

“If you are interested,please contact either ElaineManderson or me or seewww.chartermark.gov.uk tofind out more about theCharter Mark scheme.”

The ICU pages on theTrust website can be accessedatwww.chelwest.nhs.uk/services/anaesthetics/intensive-care-unit.htm

n ICU staff celebrate the renewal of their Charter Markstatus

IMPORTANT INFORMATION FORALL STAFF – SWIPE CARD

ACCESS TO STAIRS FOR STAFFONLY FROM FEBRUARY 11

Childcare surveyA childcare survey willbe distributed to staffsoon to help the Trustget a picture of thechallenges facingworking parents atChelsea andWestminster.

The survey will help toestablish an appropriatechildcare strategy to fit theunique needs of parents. Itwill cover a wide range ofissues including thedistance staff have totravel to get to work andwhether this has animpact on how they workafter they have children.

It is anticipated that thesurvey will be availableonline or emailed to staffand copies will be postedto all staff who arecurrently on maternityleave.

Staff who do not haveaccess to Trust email willbe able to collect a papercopy of the survey fromOffice 9, HumanResources, on the LowerGround Floor.

A team from the BurnsUnit attended theEuropean BurnsAssociation ScientificSymposium in Budapest,Hungary. This majorscientific meeting is heldevery two years and isattended by delegatesfrom all over the world.

Our delegates were DrZulkifli Hanafiah and DrAndrzej Jandziol(Anaesthetists), Sister InnNeoh-Salmon (Theatre Sister)and Hetul Shah (MedicalStudent, Imperial College).

One lecture and threeposters were presented by theteam from Chelsea andWestminster.

The lecture and two of the

Burns Unit team wins presentationprize at European conference

n Dr Zulkifli Hanafiah and Hetul Shah at the EuropeanBurns Association Scientific Symposium in Budapest

posters were on the study ofpain in relation to burns, andone poster described theChelsea and Westminsterwound care protocol for

patients with Toxic EpidermalNecrolysis.

The lecture presentationwon the prize for bestpodium presentation.

4

In a joint Imperial College, Chelsea andWestminster Hospital and NHS Institute forInnovation and Improvement pilot initiative, agroup of second year medical students examinedhow simple changes can improve the experience ofpatients at Chelsea and Westminster.

Medical students undergo ‘innovation training’

During the two-monthproject, the junior doctorswere taught managementtechniques to help themreach their conclusions inteams. A panel of seniorChelsea and Westminsterstaff assessed the medicalstudents’ work after theypresented their ideas inDecember.

The judging panelconsisted of HeatherLawrence (Chief Executive),Veronica Corben (AssistantDirector of Nursing), KateHall (General Manager,Surgery, Anaesthetics &Imaging), Derek Bell(Professor of AcuteMedicine) and ElaineManderson (Clinical NurseSpecialist, ICU).

The top three teams wereselected because their ideasand presentationsdemonstrated patient safety,

quality of care, theimprovement of care and theidentification of simple stepsto make effective,measurable changes.

The winning teams arepictured with some of thesenior Chelsea andWestminster staff whojudged their ideas.

In addition, there havebeen successful innovationtraining sessions for seniorhealthcare professionals andjunior doctors over the lastfour months at the hospital.

A future multi-professionalcourse is planned and staffare encouraged to apply. Thenext module for Trust staffwill be in early March,

please look out for moreinformation soon. For moreinformation, please contactVeronica Corben on ext5443.

The John HunterClinic has launched anew Sexual HealthAdviser-deliveredservice providingrapid HIV tests forhigh risk groups.

This new clinic - Know4 Sure at John HunterClinic - adds to two otherexisting Know 4 Sureclinics also offering HIVtests, at White City andthe London Lighthouse.

This service is aimed atattracting clients fromblack and minority ethnicgroups as well as otherhigh risk groups. Itprovides an early morningwalk-in service whichoperates alongside themain sexual health serviceto facilitate confidentialand convenient HIVtesting that meetspatients’ needs.

Clients are providedwith pre and post-testdiscussion and an HIVresult within 30 minutesof testing.

Professor BrianGazzard says: “We knowpatients from someethnic groups areparticularly concernedwith confidentiality andthis has previously beenseen as one of severalobstacles to testing. Wehope this new serviceprovides a safe andcomfortable space todiscuss issues andconcerns surroundingHIV testing.”

New rapid HIV testing service launched

5

Standards of handhygiene in the Trustare audited on amonthly basis byour infectioncontrol linkprofessionals –nurses,therapists andother staff who areresponsible for infectioncontrol in their area ofthe hospital.

We include an update oncompliance with handhygiene standards in everymonth’s Trust News toensure the issue remainshigh profile.

The compliance rate forDecember was 66% -slightly down on theexcellent performance of

68% forbothOctober

andNovember.

However, someclinical areas scored

particularly well inDecember–

congratulations to staffworking on David ErskineWard (100%) and AnnieZunz, Saturn and PaediatricHDU (all 80%).

There is still plenty ofroom for improvement soplease remember to use thealcohol hand gel that isavailable at the entrance to allclinical areas in the hospitaland to adhere to the guidanceon uniform/work clothes andjewellery that was included inDecember’s Trust News.

Volunteers News

Hand hygiene watch

n Director of Nursing, Andrew MacCallum and ChiefExecutive, Heather Lawrence bid farewell to CinziaGiammarchi, Volunteer Liaison Manager, who left theTrust just before Christmas

The latest in a regular series of articles about the hospitalvolunteers who help make such a difference to the Trust.

Congratulations to thevolunteers who wereamong the winners ofthe Trust’s ChristmasCheer Awards.

Three volunteers won anaward – Sheelagh Scott,John Crawford and Mary-Jane Todd.

Sheelagh was nominatedby eight colleagues in theCorporate Nursing team.Their nominationsdemonstrate how highlyshe is valued.

They said: “Sheelagh isan excellent member of ourteam and, despite herhusband’s recent surgery,she has continued tosupport us cheerfully inany way she can.”

John Crawford andMary-Jane Todd were bothnominated by CinziaGiammarchi, the Trust’sVolunteer Liaison Manager.

They are valuablemembers of a team ofvolunteers who work ondifferent wards around the

“We have more than 230volunteers across the wholehospital, includingHospital Radio, StStephen’s Volunteers, theFriends and the MacmillanCentre, who all play animportant role in the life ofthe hospital.”

If you have a queryabout volunteering, or ifyou are interested involunteering, please contactFrank Johnson on ext 8480or via Trust email onTuesdays and Thursdaysfrom 10am to 2pm.

hospital as ‘diningcompanions’, taking thetime and trouble to helppatients who may havetrouble eating or who arereluctant eaters.

Cinzia said: “A volunteerpatient feeding pilot projectstarted on Nell GwynneWard in March and we nowhave 15 volunteer ‘diningcompanions’ working on thewards at any one time.

“Our volunteers, whowere trained by AmandaMozley, Head Speech andLanguage Therapist, andDietician Anne Jordan, areable to spend time withindividual patients becausethey don’t have otherresponsibilities on the ward.

“I am really glad that wehave been able to get thescheme off the ground. Thefeedback from patients andward staff has been reallypositive and its success hasbeen due to the hard workof volunteers including Johnand Mary-Jane.”

Cinzia Giammarchi, theTrust’s Volunteer LiaisonManager, left Chelseaand Westminster justbefore Christmas topursue a new challengeas a CommissioningManager at BristolPrimary Care Trust.

She said: “I have met somany really nice people hereat Chelsea and Westminster,both among the volunteersand Trust staff, and I amhappy to be leaving thevolunteering service in goodhealth.

Sheelagh take a bow Farewell to Cinzia

PK Research at Chelsea and WestminsterHospital is currently recruiting forHealthy Volunteer Clinical Trials

We are looking for male and female volunteers(registered with a GP in the UK) to take part in

clinical trials.

Screening commences now.Participants will be remunerated for their time

and inconvenience.

Please phone 020 8746 5603 for further information

Focus on... Children’s Services – Safe in our hands

We are proud that our children’s servicesare among the best in the country.

A national review by the Healthcare Commissionrated their overall quality as ‘good’ - only 25% ofNHS trusts achieved a score of ‘good’ or ‘excellent’.

We bring together a range of general and specialistservices to provide integrated healthcare for childrenand their families in hospital, the community and athome.

Specialist services include:• Neonatal and paediatric surgery – our surgeons

carry out virtually all such surgery in North WestLondon

• Neonatal Intensive Care Unit – a regional centre ofexcellence

• Dedicated operating theatres for children• Dedicated 24-hour Paediatric Emergency

Department• Specialist nurses and play specialists• Hospital School

You can find out more about our children’s servicesby logging onto the Trust website atwww.chelwest.nhs.uk/services/womenchildren/paediatrics/index.html

Children and their families have enjoyed access tothe benefits of music therapy in the heart of theircommunity – thanks to an innovative partnershipbetween the Trust’s paediatric music therapists,two community groups and a local GP practice.

n Children’s services staff are pictured with a giantcheque for a grand total of £1,189.15 to be presentedto Children in Need.

Staff raised the money thanks to the generosity of staff,visitors and patients who dug deep back in November todonate money to Pudsey Bear and friends.

Leigh Marsh, Acting Community Co-ordinator inPaediatrics, said: “During an Institute of Leadership &Management course run by Desiree Cox, the team were set amanagement challenge of raising £500 for Children in Need.

“The management team and their colleagues met theirchallenge by raising more than twice that amount by askingstaff and the general public to contribute their spare change.It was an enjoyable day and we hope to do the same againthis year!”

Safe in our hands

Thank you for the music...

Children in Need

The project was madepossible by the funding of anextra post in the musictherapy team at Chelsea andWestminster thanks to agenerous charitable donation– Claire Flower and HelenLiebmann, who job share thepost, have a remit to developoutreach projects.

Claire explains: “NatashaNascimento, a home learningworker with the charity Kidswhose post is partly fundedby South Westminster SureStart Children’s Centre,identified a need for a drop-in group for pre-schoolchildren with disabilities andtheir parents or carers.”

Kids is a charity that workswith disabled children, youngpeople and their families. TheChildren’s Centre programmeis based on the concept thatproviding integratededucation with childcare,family support and health

services are key factors inachieving good outcomes forchildren and parents.

Claire continues: “Wecalled the group MusicIsUsand it was well received byfamilies when we ran it oversix weeks last summer at SureStart but we couldn’t find avenue when we wanted torun a similar group duringNovember and December.

“Luckily for us, we heardabout the new premises thatthe Victoria Medical Centrehad recently moved into inUpper Tachbrook Street andso we approached the PracticeManager, Andrew Kolenda,who offered us the use of alovely big room on a weeklybasis.”

Andrew says: “We movedinto the centre in May 2007– we are now the largest GPpractice in Victoria – and wehave a group room that wewant to promote as acommunity resource.

“We are here to help localpeople as part of thecommunity and so we weredelighted to offer the use ofour facilities when Clairecontacted us.”

Claire adds: “Being able touse the GP practice was agreat help because it issituated in the local area ofthese families which increasedattendance. I would like tothank the Victoria MedicalCentre and the other partnersin this project which is a

really good example ofcollaboration between anumber of organisations.

“MusicIsUs has had areally positive effect on thefamilies that attended thegroup and we could seechanges in the children evenin that short period oftime.”

Natasha Nascimento fromKids confirms: “I could seehow these changes weretransferred outside theMusicIsUs sessions. Asparents realised the relevanceof these changes, they haverequested even morecommunity sessions.”

MusicIsUs demonstrateshow the Trust’s small musictherapy service continues tobuild and develop itsreputation as one of theleading specialist musictherapy services for childrenin the NHS – the team canbe contacted on ext 6472.

6

ervices – Safe in our handsCongratulations to thePonseti clubfoot clinicteam who have wonthe 2007 TherapyClinical ExcellenceAward.

The team, which is led bypaediatric physiotherapistsbut includes colleagues fromother departments includingorthopaedics, have a local,national and internationalreputation for their work onthe management of babiesborn with club feet.

Dr Jeremy Lewis,Consultant Physiotherapistand Research Lead for theTherapy Department, said:“The clinical excellenceaward is presented annuallyto an individual therapist, ora small group or team oftherapists, who havecontributed in a positive andmeaningful way to enhanceand promote good clinicalpractice.

“The award is judgedagainst criteria includinginitiatives to reduce waitingtimes and improve patientcare, published research thatbenefits clinical practice,integration of evidence intoclinical practice, and thedevelopment of evidence-based patient care pathwaysand care packages.”

The physiotherapy Ponsetiteam is led by DeniseWatson, PaediatricOrthopaedic PhysiotherapyPractitioner, and alsoincludes anotherphysiotherapist, a physioassistant, plaster technicianand orthopaedic surgeonsMs Alison Hulme and MrStuart Evans.

Club foot affects up tothree in 1,000 live births andtreatment has traditionallyinvolved invasive surgery andserial casts. The Ponsetimethod includes serial casts,a tenotomy (small surgicalincision) of the Achilles

tendon performed underlocal anaesthetic, and splintsthat are worn at night.

Published research showsthat 78% of children canexpect good to excellentresults with the Ponsetimethod (62% excellent).

Chelsea and Westminsteris one of the largest centresin the country that performthis specialist work, with aclinic run all day everyThursday, and the teamrecently presented two

papers at an internationalconference in Manchester.

Dr Jeremy Lewis said:“The contribution of DeniseWatson, who leads thephysiotherapy Ponseti team,has been recognisednationally andinternationally with requeststo present and teach themethod in Manchester andAustralia.

“Most importantly, theparents of babies treatedusing the Ponseti method at

Chelsea and Westminsterhave sent in manyexpressions of thanks for theoutstanding work done bythe team.

“The most humblingcomment came from parentswho wrote, ‘Thought youwould get a kick out of thispicture. Look at the feet,aren’t they gorgeous!’”

Denise Watson said: “ThePonseti method hasrevolutionised the treatmentof clubfoot and enables us topredict good results forparents.

“Our success relies on astrong team and would nothave been possible withoutthe support of theorthopaedic surgeons AlisonHulme and Stuart Evans.”

Congratulations to all staffwho put forward excellentapplications for the 2007Therapy Clinical ExcellenceAward including the HandTherapy team (last year’swinners), Medical Rehab,Physiotherapy HIVoutpatient service and asecond team in Paediatrics.

Boris Johnson, theConservative candidate in theforthcoming Mayoral elections,visited Mercury Ward to delivera donation of a brand new toycalled Dooodolls.

He met some of our youngerpatients and was given a mini tourof the hospital’s children’s services.

Caroline Maude, Mercury WardManager, said: “One child said heliked Boris’ tie so he took it off andgave it to him. The mother asked ifBoris could sign it which he did. Hethen had to go out and buy anothertie as he had another function to goto!

“I gave him a walk round theUnit and he met some of the staffand children and was very interestedin what they had to say and ourwards.”

Paediatric physio-led team wins Therapy award

n The Ponseti clubfoot clinic team - Tanya Lewis, StuartEvans, Alison Hulme, Christine Douglas and Denise Watson

Boris visits children’s ward

7

How Cancer Saved MyLife, a series of paintingsby John D Edwards thattell a story of survivaland hope for thosetouched by cancer, aredisplayed in a HospitalArts exhibition in theFirst Floor Atrium untilMarch 28.

There will be a chance to‘Meet the Artist’ from 1-2pm on Tuesday February12 2008 - a guided tour ledby John will be followed bya group discussion with theartist about his recoveryfrom penile cancer. Themeeting place is the FishTank on the Ground Floor.

The meeting will focus onthe sensitivity of this illnessamong men but on abroader perspective, tell agentle story of survival andhope for those touched bycancer. It is a story of howcancer can threaten the bodybut doesn’t have to threatenthe spirit.

John, who was born inLondon in 1952, studied atHarrow School and CentralSchool of Art from 1970until 1974 and then workedwith artists including PeterBlake, Jim Dine, BarryFlanagan, Allen Jones andBen Nicholson in London,Europe and United States.

Consultant Gastroenterologist Dr Bobby Prasad wasthe Co-Director of an international conferencewhich was held at the Royal Marsden Hospital inlate November and attended by 100 delegates.

Leading experts from Harvard, Trinity College Dublin andAmsterdam Medical Centre presented at the conference,‘Cystic Neoplasms of the Pancreas – A MultidisciplinaryApproach’.

Chelsea and Westminster Hospital Consultants on thefaculty included Matthew Banks, Martin Benson, JamesMcCall, Bobby Prasad and Jeremy Thompson.

Dr Prasad says: “With improved radiological imaging ofthe abdomen, we are increasingly identifying cyst-likeabnormalities within the pancreas that can be pre-malignantor malignant. The aim of this conference was to develop amulti-disciplinary approach to proactively managing thisevolving disease process.”

Doctor helps organiseinternational conference

n Dr Bobby Prasad (Chelsea and Westminster Hospital),Mr Satvinder Mudan (Royal Marsden Hospital), MissAngela Riga (Royal Marsden Hospital), Professor KevinConlon (Trinity College Dublin), Professor Marco Bruno(Amsterdam Medical Centre), Professor Dushyant Sahani(Harvard) and Dr Matthew Banks (Chelsea andWestminster Hospital)

8

eh lifestyleeh invites 6 Trust staff to enjoy a

FREE HAIR MAKE OVER*Start the year with a new YOU!

During February, we are inviting 6 Chelsea and Westminsterstaff to contact eh for a cut, trim, blow dry or maybe anideal combination – on a first come, first served basis -WITH OUR COMPLIMENTS.

PLEASE CONTACT eh TO BOOK YOUR FREE HAIR MAKEOVER – THIS OFFER IS STRICTLY LIMITED TO 6 STAFF

If your hair is long, short, mid-length or bob – frizzy, curly,Afro-Caribbean or straight, all hair types are welcome.

February – the LOVE month – for giving and receiving.

‘eh’ is part of the eh lifestyle – ellishelen group. Acomfortable lifestyle shop with over twenty years’experience. We are turquoise green, inviting and relaxing.At eh we listen, advise and offer haircuts and colour thatis easy, carefree and naturally – YOU.

eh lifestyle – ellishelen, 75 WaltonStreet, SW3 2HT – 020 7584 3738

We look forward to welcoming you to

eh lifestyle* Valid until February 29 but book early to avoid disappointment –this offer is limited to 6 staff only so is provided on a first come, firstserved basis

Hospital Arts News

n Out of this World 1999 by John D Edwards

Decontamination exercise

A training decontamination exercise conducted bythe London Ambulance Service took place inDecember at the Trust for the EmergencyDepartment, the Centre for Clinical Practice and

The Maud Van Norden CharitableTrust, via the hospital Friends, hasdonated the majority of the fundsrequired for a much-neededDomiciliary Sleep Study Recorder,which means that the Trust nowhas two.

Dr Suveer Singh, Respiratory andITU Consultant and lead for the TrustSleep Medicine Service, said: “The

Sleep Clinic is an expanding serviceand we are delighted to receivecharitable funding from the Maud VanNorden Charitable Trust. On behalf ofthe hospital, I would like to thankthem.

“The Domiciliary Sleep StudyRecorder has enabled us to diagnosemore patients more quickly withobstructive sleep apnoea which is anepisodic obstruction of the airways atnight, which causes fragmented sleepand noticeable daytime sleepiness.

“The sleep service, which started in2004, is of growing importance tohabitual snorers, overweight patientsand those with cardiovascular andneurological diseases.”

The Sleep Study Recorder or ‘sleepmachine’ is taken home or worn inhospital, depending on the patient’scondition. It assesses and recordsdifferent aspects of breathing, the heartrate and oxygen levels in the blood andchecks interruptions to the normalpattern of breathing which may affectthe quality of sleep received.

For information on the Sleep Clinic

or if you would like to make a referralto the service, please contact Dr Singhor Dawn Evans (Lung FunctionPhysiologist) via internal email, on ext8473 or 8063, or via fax 8183 or 8547.

Charity helps patients to sleep better

n Dr Suveer Singh pictured with theDomiciliary Sleep Study Recorder

n Pictured from the Maud Van NordenCharitable Trust are Mrs ElisabethHumphreyes and John Gordon withJose Mernane of the hospital Friends

n Michelle Bulfin (Senior StaffNurse, ICU) is pictured duringthe mask fitting exercise.

RecordkeepingAwareness WeekNurses from therecordkeeping sub-groupof the Trust’s Essence ofCare Committee arerunning aRecordkeepingAwareness Week fornursing staff fromFebruary 25-29.

Events are due to includeTrustwide feedback on anaudit of nurses’recordkeeping, localfeedback on the audit inclinical areas, a study dayand the launch of the newRecordkeeping Policy.

See publicity this monthfor full details.

Emergency planning UPDATE

ISS Mediclean. Decontamination suits

were worn by staff whowould need to wear themduring a chemical orbiological incident (see

photo below). Security,portering, medical andnursing staff were trainedhow to receive anddecontaminate casualties.

Protective mask fitting exercise

An exercise to test thecorrect fitting of masks thatcould offer some protectionto key staff in the event of a

flu pandemic took place inDecember. This event wassupported by one of the keymanufacturers. Variousactivities took place to assessthe effectiveness of themasks in a range ofcircumstances.

The findings of theexercise will help inform theTrust in its work inpandemic influenza planning.

9

Diversity Awareness WeekThe week offers staff theopportunity to attend shortand informative seminars oneverything from multifaithbirth and death rituals totechniques to caring forpatients with disabilities thataffect communication.

Following on from therecent focus group series, theBlack and Minority Ethnic(BME) Staff Network will behosting a working conferencelooking specifically ateducation, training and careeropportunities for BME staff.The event is on ThursdayFebruary 14 from 1.30 to 5pmand is open to all staff.

To enable as many people aspossible to attend, staff arewelcome to ‘share’ this eventwith a colleague by swappingplaces during the 3.30pmcoffee break. Places must bebooked in advance via theLearning and Resource Centreon ext 8807.

The Gay, Lesbian, Bisexualand Transgender (GLBT)Staff Network are pleased tohost a combined talk from PCJayne Richardson, GLBTLiaison Officer for theMetropolitan Police, and socialevent at 6pm on TuesdayFebruary 12. This event isbeing held in conjunction withother local NHS trusts.Booking is not essential butyou can register your interestby emailing GLBT StaffNetwork Chair Lou Depalo atGLBT@chelwest.nhs.uk.

Disability Action Groupleads the way

A new Disability ActionGroup has been set up atChelsea and Westminster tooversee the Disability EqualityScheme and ensure that accessfor disabled staff, patients andvisitors is appropriate.

The group began with alively review and ideas sessionin January, attended by stafffrom across the Trust andexternal disability specialists.

Patients and carers ofdisabled patients were under-represented at the first meeting

- anyone who is interested injoining the group can contactHelen.Elkington@chelwest.nhs.uk.

Solutions for mandatorydiversity training!

Staff who have not yet fulfilledtheir mandatory diversitytraining requirement are invitedto pop into the Learning Curveon Wednesday February 13between 9am and 12 noon tosign up for new courses.

The Learning Resource

Centre are pleased to launchtwo new training options forstaff to choose from. Firstly, theRespect for People DiversityWorkBooks, a straightforwardand no-nonsense workbookexplaining the fundamentals ofequality and diversity, brokeninto short digestible pieces.

Alternatively, staff also haveaccess to the NHS CoreLearning Unit Online DiversityModule which allows you tostudy at your own pacethrough an online course

designed for the NHS. Both courses are open to all

staff, take just a couple of hoursto complete and will requireonline or telephone assessmenton completion, the rest is up toyou!

New Arrangements forJumu’ah

Staff and visitors who pray inthe Sanctuary will be pleased toknow that an alternative andlarger venue has been approvedfor use on Fridays. Finalarrangements are underwaywith the Facilities team andImam Sadeq Hansali, HospitalChaplain. Notices will beplaced outside the Sanctuaryannouncing the new venueduring February.

New service forpeople with learning

disabilitiesA brand new easy accesssexual health service forpeople with learningdisabilities – the PearlService – was launchedin January at the WestLondon Centre forSexual Health.

It is believed to be thefirst dedicated sexual healthservice for people withlearning disabilities.

The Pearl Service hasalready won the TraceyHarrow Award forInnovation from Hammer-smith and Fulham PCTwho are Chelsea andWestminster’s partners onthe project.

Ceri Evans, Senior SexualHealth Adviser, has led thedevelopment of the servicewith colleagues from thePCT Learning DisabilityTeam and also people withlearning disabilities whohelped choose the namePearl.

World AIDS DayChelsea and Westminster is internationallyrenowned for the excellence of its HIV services.

The St Stephen’s Volunteers, who run the excellentInformation Exchange in the St Stephen’s Centre next doorto the main hospital building, are an integral part of theseservices which respect the diversity of this patient group.

The Volunteers marked World AIDS Day by holdingtheir annual collection. Hospital staff and visitors were ableto buy a red ribbon, pick up information and make adonation. A grand total of £970 was raised on the day – allproceeds will be reinvested in patient care.

10

Chelsea and Westminster is hosting its firstDiversity Awareness Week from February 11-15 with events and seminars open to all staff– see the programme for full details.

Diversity in Action

n Ceri Evans (Senior Sexual Health Adviser – far left)celebrates the launch of the award-winning Pearl Servicewith service users and colleagues from Hammersmith andFulham PCT

n Staff and members of the St Stephen’s Volunteers mark World AIDS Day

February 11-15DIVERSITY AWARENESS WEEK 2008

TIME VENUE EVENT & SPEAKER SUITABLE FOR BOOKING REQ

10:30-14:30 Greenside Single Equality Consultation. In conjunction with Anyone who lives Yes - Samira ImamCommunity Westminster City Council, Westminster PCT and or works in Tel 020 7641 3987Centre Imperial College Healthcare NHS Trust. Westminster Textph. 020 7641 8000

09:00-15:00 Main Foyer Equality and Diversity Information Point, staff and patient All Staff Noliterature, training and human resources advice.

10:00-10:45 Mansfield Dignity at Work : Putting Policy into Practice. Priti Bhatt, All Staff Yes - Priti Bhatt ext 1380Seminar Room Human Resources Manager. priti.bhatt@chelwest.nhs.uk

11:00-11:45 Mansfield Employment Law on Equality in Recruitment: Staff who sit on Yes - Chioma Seminar Room what every recruiting manager should know. interview/selecton Egbunike ext 8380 or

panels chioma.egbunike@chelwest.nhs.uk

12:00-15:00 Academic Atrium Exhibition: Specialist advice and information on subjects All Staff Noranging from employment policies and supporting staffwith disabilities to using interpreting services with patients.

14:00 - 15:00 Wyman Seminar Caring for Patients of Faith: Birth and Death Traditions in All Staff Yes - Jane Collier extRoom the Christian, Hindu, Jewish and Muslim Faiths Explained. 8926 or jane.collier@

Presented by the MultiFaith Chaplaincy Team. chelwest.nhs.uk

18:00 - 20:00 Gleeson Lecture Gay Lesbian Bisexual & Transgender (GLBT) Staff Network GLBT Staff and all Not essential but noticeTheatre presents: Lecture and Social Networking in conjunction other interest staff needed for catering

with other local Trusts.

09:00-12:00 The Learning Drop-in session: Registration for online and workbook All Staff NoCurve based Diversity Training

15:00-16:30 Boardroom Equality and Diversity Steering Group Steering Group Reps No

14:00-16:00 Wyman Seminar Staff Disability Forum in partnership with Unison. Are you All Staff NoRoom a member of staff with a disability? If so this session is

for you! Come along to learn more and find out what the Trust is doing for you.

14:00-15:00 Post Graduate Un-disabling Communications: Simple Techniques to improve All Staff Yes - Jane Collier extSeminar Room interaction with sevice users with communications disabilities. 8926 or jane.collier@

Speech and Language Therapy Team. chelwest.nhs.uk

Starting at Physiotherapy Baby Massage Session for New Staff Parents - a purely Staff on maternity Yes - Amber Payne ext10:00 Gym social event for new parents or paternity leave 5869 or amber.payne@

chelwest.nhs.uk

13:30 - 17:00 Gleeson Lecture The 2008 Diversity Working Conference, hosted by the All Staff Yes - Claire Sparkes extTheatre C&W Black and Minority Ethnic Staff Network. 'From 8807 or claire.sparkes@

Aspiration to Action: Developing Education, Skills & Career chelwest.nhs.ukSupport for BME Staff.' Speakers and World Café style forum.

15:00-16:00 Academic Atrium 2008 Diversity Conference Learning and Development Exhibition All Staff No

09:00 - 09:45 Post Graduate The Pearl Service is the Trust’s award-winning project to All Staff Yes - ceri.evans@develop an easy access sexual health service for people with chelwest.nhs.uklearning disabilities. Come and hear about this remarkable project.

10:00 - 13:00 Post Graduate ‘Inclusive Volunteering - Engaging and Supporting Disabled All Staff Yes - Jane Collier extSeminar Room Volunteers' - training session generously donated by 8926 or jane.collier@

SCOPE. Becki Cullen, Inclusive Volunteering Officer, Scope chelwest.nhs.uk

STOP PRESS! STOP PRESS!Visit the Diversity Awareness Week exhibition inthe Academic Atrium from 12 noon to 3pm on

Monday February 11 and pick up your voucher toget a special diversity week lunch in the restaurant

for just £1 (1 voucher per staff member, offersubject to availability).

STOP PRESS! STOP PRESS!

Mo

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1th

Feb

Tue

12th

Feb

Wed

13t

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14t

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Please look out for the final confirmed schedule that will be posted around the hospital! You are welcome to attend any session unless specifically designated for one staffgroup. Please note that where booking is requested it is to assist in estimating appropriate room set-up. It is OK to attend without booking.

12

Through the lens… Christmas 2007… Through the lens… Christmas 2007...

n Congratulations to the winners of this year’s BestDecorated Ward or Department competition – thisyear’s overall winners were Lord Wigram Ward (above),closely followed by the Burns Unit (below) in 2nd placeand Endoscopy (bottom) in 3rd place.

n Right: Father Christmas visited Nell Gwynne, EdgarHorne and David Erskine wards to spread some festive

joy among staff and patients – thanks to the efforts ofour non-emergency patient transport contractors

Olympic South Limited (OSL) and the hospital Friends.

Christmas Cheer Awards 2007Staff with more than onenominationShakun ChavanIeuan MarksEnerico NoriegaDr Dimitrios NikolauSue MurdenSheelagh ScottJanet NixonBarbara BinghamJune HalleDebra JoshuaReece JangerKevin WebbEileen CareyMr Stuart EvansMelina Mahase-RajkumarIrene O’DonnellMary DohertyCaroline RaeEileen DowdenKaren FrenchDoris DabyRenae McBrideBobbie BlackburneClaire SparkesTina HutchingsSandra BennettNoel FeeDouline SchoemanFrances McNaughtLaura GatesEmma DooleyBarbara ClarkeDr Taryn Youngstein

Team awardSt Stephen’s Call Centre

Other staff nominatedClinical support workersRob McLaughlinThessa FaceyAdmin and clerical staffMelanie DiehlBernard DoringAngela HonamDonna NelsonTanya LewisVolunteersJohn CrawfordMary-Jane ToddNursesCamilla CooperPaul EverettKate IsraelRona McKayGrant MallonLeigh PaxtonOther clinical staffKulvinder SandhuDoctorsMr Nigel DaviesDr Niall KirkpatrickDr Peter Kroker &

Dr Inaki BovillDr Dilys LaiDr Nneka NwokoloNon-clinical supportworkersMahmoud AboudoukhaneMichael ArcherGordon BameManagementAndrea Philip

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… Through the lens… Christmas 2007...

n Children and teachers from Collingham Gardens, partof Chelsea Children’s Hospital School, are pictured at theTrust Christingle Service.

n Left: Clowning aroundat the paediatricinpatients Christmasparty.

n Below Daniel Jordan(8) is pictured at thepaediatric outpatientsChristmas party.

– the winnersChristmas Cheer Awards2007 – business sponsorsA big thank you to TrustDirectors, who each made amonetary contribution toenable us to buy as manyprizes as possible, and thefollowing local businesses andcompanies that sponsored theawards through either gifts orcash donations:

Ad Lib, Fulham RoadBarbarella’s Restaurant,

Fulham Road Bridget Israel Furniture shop,

Fulham Roadellishelen EH Lifestyle shop

and salon, Walton StreetFitness First South

KensingtonHaden Building ManagementHari’s Hair Salon, Brompton

RoadHilditch AuctioneersISS MedicleanKCI VAC pumpsKhan’s Restaurant,

Westbourne GroveMokssh Bar & Restaurant,

Fulham RoadParity MedicalRococo Chocolates, King’s

RoadTotal Look Hair Salon,

Fulham RoadVygon UK LtdWelch Alleyn UK Ltd

n Santa visited Chelsea andWestminster on ChristmasDay thanks to firefightersfrom Red Watch at FulhamFire Station who helpedmake this festive period oneto remember for children inhospital on the big day.

London Fire Brigade’svery own Santa, WatchManager Dave Carroll,distributed presents to allthe children. Those whowere well enough also hadthe opportunity to tour thefire engine parked at thefront of the hospital.

Asha Afrah (9) is picturedabove.

Neil Williams, PaediatricHigh Dependency Unit(HDU) Lead Nurse, helped

organise the visit withDenise Barwani of LondonFire Brigade. Neil said:“The team from LondonFire Brigade made a hugeeffort in preparing the visit

and excelled on the dayitself. The children andtheir families were made tofeel really special and wehope to repeat the eventnext year.”

More onpage 14

Most NHS therapists may not betoo concerned with the financialimplications and costs involvedwith patient admissions to hospitalin their day-to-day clinical work.

However, Therapy Services at Chelseaand Westminster Hospital are takingPayment by Results – the new NHSfinance system - seriously and have takenactive steps to gain a greaterunderstanding of it.

Natalie McFarlane (Operational LeadTherapist) invited James Peskett, PolicyManager at the Audit Commission, andPeter Broughton, Senior InformationDesign Consultant from TheInformation Centre for Health andSocial Care, to present a ‘Beginner’sguide to Payment by Results’ for all

therapists.This session was interesting,

informative, pitched at therapists as astaff group and provided an interactiveforum to practise the PbR process firsthand.

James and Peter co-ordinated andfacilitated a group exercise in which staffsimulated the complicated PbR processof diagnosis, coding, adding bed daysand the subsequent allocation of fundingrelated to an inpatient admission.

Staff who attended now have a muchclearer idea of the PbR system, why thissystem was implemented, how it worksin practice, and how it may affecttherapists of the future.

Therapy Services are now in theprocess of answering more than 50questions generated by the session andwill use this as the basis of futuretraining.

Through the lens… Christmas 2007…

n Pictured at the Friends Christmas Fair are PamConnolly (Friends), Councillor Andrew Dalton (Mayorof the Royal Borough of Kensington and Chelsea), JennieDalton (Mayoress) and Sandra, Lady Smith-Gordon(Friends Chairman).

n England captain John Terry is pictured during Chelsea FC’s visit toour children’s wards with Jessica Norey (13) and Daniela Pinagli (StaffNurse, Jupiter Ward).

n The magnificent Chelsea and Westminster Christmas tree.

n Pictured at the Burns Unit paediatric New Year’sparty are Tatyana Findlater (8) and Giorgia Alonge (7).

Therapists learn about Payment by Results

n Therapy Services staff take part ina group exercise to improve theirunderstanding of NHS finances

14

15

“Excellent”, “Informative”, “Veryinteresting”, “Very good presentations andexcellent speakers”, “Very relevant, veryconstructive” - these are just some of thecomments from staff who attended theWinter Seasonal Working Conference.

The day was highly successful withpresentations on subjects ranging from how theTrust is stepping up to the challenge of the 18-week patient pathway to how IMPS is helpingkeep children safe.

The conference welcomed back ChiefExecutive, Heather Lawrence who gave aninformative update on the Trust's activities aswell as answering questions from staff.

Staff were able to choose to attend workshopscovering issues such as team building, nursingand the law, and opportunities for NVQ.

If you have an idea for the next SeasonalWorking Conference, please contact CorporateNursing on ext 2480.

News inbrief

Leadership Fellowsaward

Amit Khutti, Director ofStrategy & ServicePlanning, has received aLeadership Fellows Awardfrom The HealthFoundation – only 16applicants nationally wereselected to take part in thescheme for future NHSleaders.

Sue elected to Members’Council

Congratulations to SueSmith, RCN rep andStaffside representative,who has been elected tothe Nursing and Midwiferyconstituency of ourFoundation TrustMembers’ Council.

Staff surveyThank you to all staff whocompleted the staff survey– our Trust response rateof 56% was a bigimprovement on 43% lastyear, and much better thanthis year’s nationalaverage for NHS acutetrusts of 46%.

New Director Welcome to MariellaDexter who has joined theTrust as Interim Director ofService Integration andModernisation whileAmanda Pritchard, DeputyChief Executive, is onmaternity leave. She canbe contacted on ext 6604or Trust email, or viaBunmi Onile-Ere on ext6634.

Seasonal Working Conference

n Heather Lawrence, Chief Executive getsinvolved in a You Are the Differenceexercise at the Winter Seasonal WorkingConference

Your shout – conference delegates have their say

During the Winter Seasonal WorkingConference, staff were asked for theirviews on a series of questions including‘How would you like your team toremember you?’, ‘What is your one wishfor the Trust in 2008?’ and ‘What isyour wise tip for other staff?’ – here aresome of their responses.How would you like your team toremember you?Happy and cheerful – always happy to help.An excellent role model and a compassionatenurse.I taught them something that they thenpassed onto another colleague.

What is your one wish for the Trust in2008?Best Patient Survey results ever.High staff retention.The best NHS Trust in the UK.What is your wise tip for other staff?Appreciate all your colleagues.Smile and others smile back.Take advantage of the volunteers - they lovehelping and feeling useful and busy.

n Karen Sisk and SaskiaPeerdeman are the latestIntensive Care Unit (ICU)staff nurses to complete theFoundations in CriticalCare course, taught by

Danielle Pinnock and AnnSorrie, ICU StaffDevelopment Nurses andThames Valley University.

Karen said: “TheFoundations in CriticalCare course has been themost enjoyable course thatI have ever done. It isreally helpful for nurses

making that transition intoICU as I have done.”

Pictured (left to right)are Veronica Corben(Assistant Director ofNursing), Karen Sisk (ICUStaff Nurse), DaniellePinnock (ICU Sister andcourse teacher) andDanielle’s son, Sam.

ICU nurses complete course

Diary DatesHow Cancer Saved My Life, a series of paintings by John DEdwards that tell a story of survival and hope for those touchedby cancer, are displayed in a Hospital Arts exhibition in the FirstFloor Atrium until 28 March 2008

February 11-15: Diversity Awareness Week (see page 11 for fulldetails of events taking place in the Trust this week)

February 14: The Karillon Trio – flute, oboe and piano – willperform in the Ground Floor Atrium from 1-1.45pm

February 14: National Impotence Day

February 21: Arabic lute virtuoso Yazid Fantazi will perform in theGround Floor Atrium from 1-1.45pm

February 24-28: Obesity Awareness Week

February 28: There will be a performance of Kathak, a classicalNorthern Indian dance, in the Ground Floor Atrium from 1-1.45pm

16

You are guaranteed a place inthe Duathlon if you registerby the end of February – andthe money you fundraise willgo to the Chelsea andWestminster Health Charitywhich supports the work ofthe hospital.

The Charity will be holdingDuathlon roadshows everyThursday lunchtime until theend of February outside theRestaurant on the lower groundfloor.

Chelsea and WestminsterHealth Charity, which supportsinitiatives to improve healthcarefor patients at Chelsea andWestminster Hospital, is theofficial charity partner of theLondon Duathlon – all fundsraised will benefit YOURhospital.

The Duathlon – a runfollowed by a bike ride followedby another run – will take placeon Sunday 14 September in thebeautiful surroundings ofRichmond Park.

So what do you need to knowabout the duathlon?

• You can take part either asan individual or as a memberof a team

• You can tackle one of twodistances – ‘Fun’ (5km run,10km cycle, 5km run) or

‘Challenge’ (9km run, 20kmcycle and 5km run)

• You can also take part in theteam relay by entering the‘challenge’ distance – yourteam can include 2 or 3people

• You can walk, run and cycleat your own pace

• If you have children, they cantake part in the Active KidsZone where there is even amini Duathlon for kids

Diane Yeo, Chief Executive ofChelsea and WestminsterHealth Charity, says: “Fundsraised by the Duathlon will gotowards Chelsea andWestminster Health Charity’sdeserving projects such as the£900,000 CT Scanner Appealto buy a new scanner for thehospital to speed up diagnosis

and treatment.“We very much hope that

staff at Chelsea andWestminster and everyoneinvolved with the hospital willjoin us by either taking partthemselves or sponsoringsomeone.”

In addition to the CT ScannerAppeal, Chelsea andWestminster Health Charity hasalso funded:• Pharmacy robot• Incubators for the Neonatal

Intensive Care Unit• ‘You are the difference’

customer care training for allTrust staff

• Regular live musicperformances and visual artsexhibitions

• Hospital Open Day in May2007

A new patient safetyDVD from THOTH(Training Hub forOperative Technologies inHealthcare), which isbased at Chelsea andWestminster Hospital, isnow ready to be rolledout across the NHS.

The film, “How to takecare of yourself in your NHShospital”, was piloted atChelsea and Westminster andencourages patients tobecome more involved intheir own care when they arein hospital.

Featuring some familiarvoices including JaneHorrocks and GylesBrandreth, the cartoon canbe watched by patients andvisitors via the Patientlinesystem.

It’s already attractingattention. Imperial CollegeLondon, who devised theconcept, were highlycommended in the HealthService Journal awards andthe film was shortlisted foran award by the BUPAFoundation.

Under the title, THINKPINK, the four key messagesfor patients to keepthemselves safe are:• Participate in your care

process.• Inform your care team

about any importantpersonal details.

• Notice and mentionmistakes.

Get fit – and raise money for YOUR hospital!Did you make a New Year’s resolution to get fit in 2008?Why not get together with your colleagues to enter the Chelsea and Westminster

Health Charity London Duathlon – and raise money for your hospital.

How can you find out more?

• Contact Farzana Fidai (Fundraising Director) at Chelsea and

Westminster Health Charity on ext 6614 or via Trust email –

she is happy to be invited to team meetings to talk about the

Duathlon• Visit the Duathlon roadshows in the hospital - every Thursday

lunchtime until the end of February outside the Restaurant on

the lower ground floor

• Look out for posters (see page opposite) and leaflets around

the hospital

• Visit www.thelondonduathlon.com to enter the Duathlon

• Visit www.chelwestcharity.com to find out more about the

Charity

Patient safety film ready for national rollout

n A scene from the new patient safety film piloted atChelsea and Westminster

• Know and understandthe details of yourhealthcare programme.THOTH, which is based

on the fourth floor atChelsea and WestminsterHospital, was set up withfunding from the NHSInnovation Centre and theDepartment of Trade andIndustry to help create anddisseminate innovativetraining tools that willaccelerate the adoption ofnew healthcare technologiesin the NHS and beyond.

To find out more visitwww.thoth.uk.com orcontact Harry Hall on ext8198 or via Trust email.

Do you have a storyfor Trust News ?

Perhaps you areparticularly proud of anachievement that yourteam has worked hard

for. It might be a changein your services or

facilities or a messagethat you need tocommunicate to

colleagues.

Whatever your news, wewant to hear from you –call Jeanette Albert on

ext 6829 or Matt Akid on ext 6828.

17

Staff news... Staff news... Staff news...

18

n Angela Nylander (holding flowers) at her retirement party

Farewell to AngelaWelcome to DominicClarke who joined theTrust as our new CancerServices Manager shortlybefore Christmas.

Dominic has worked inthe NHS since leavinguniversity, first as a BedManager at King’s CollegeHospital before becomingBusiness Manager in theLiver & Renal directorate atKing’s with responsibility forthe bed management teamand other staff.

He has spent the last twoyears as Service manager forNephrology & RenalSurgery at Barts and TheLondon NHS Trust and isnow looking forward to an

n Dr Jutta Köglmeier hasreplaced Dr MartinBrueton as one of the Trust’steam of three PaediatricConsultantGastroenterologists.

She has been working asa Locum since September2007 and took up hersubstantive post at thebeginning of January,working with fellowConsultant PaediatricGastroenterologists Dr JohnFell and Dr David Rawat.

Dr Köglmeier attendeduniversity in Hamburg inher native Germany beforeundertaking herpostgraduate medicaleducation in Leeds andLondon.

She can be contacted onext 8622, Bleep 8628 or viaTrust email.

Main Theatres held a tea party to say goodbye to AngelaNylander who retired from being a Healthcare Assistantat the end of December. Angela worked at the oldWestminster Hospital and moved over to the new Chelseaand Westminster Hospital when it opened in 1993.

Dominic joins Trust

exciting new challenge asCancer Services Manager atChelsea and Westminster.

Dominic can be contactedon ext 2090 or via Trustemail.

n Dominic Clarke

Welcome to KeithHoldaway, AssistantDirector of HumanResources (Learning andDevelopment) and CarolDale, our new Learningand DevelopmentManager.

Keith works as a freelanceHR consultant and he hasheld a number ofconsultancy posts followinga career in NHS

management with Mayday,Kingston and BournewoodNHS trusts.

He is a Fellow of theChartered Institute ofPersonnel and Development(CIPD).

Carol has recently joinedthe Trust having been anindependent consultantworking mostly with theregulatory bodies for socialcare. She has experience ofdeveloping and delivering

learning activities,facilitating team events andconferences, and previousexperience of NVQ delivery.

She says she is keen toprovide a learning servicethat meets the needs of thestaff in Chelsea andWestminster and ensures weprovide excellent healthcare.

Keith can be contacted onext 8833 and Carol can becontacted on ext 8165 –they are both on Trust email.

Jaya Nakarmi, who hasbeen working with the Trustfor some time, is now apermanent member of theteam as Learning andDevelopment Administrator– she can be contacted onext 8835 or via Trust email.

New faces in learning and development

n Jaya Nakarmin Keith Holdaway and Carol Dale

Staff news... Staff news... Staff news...

19

Camille Hair Design2nd Floor, Lift Bank D

Opening hours:Tue-Fri 10am - 5.30pmSaturday 10am - 4pm

Evening appointments by prior arrangement

10% discount to staff uponproduction of valid ID badge

Call ext 8681 or 020 8746 8681 if calling

from outside the hospital

n Ann Dougal, HealthcareAssistant on David Evans Ward,retired in December after 11 yearsworking on the ward. Beforejoining the Trust, Ann worked atMayday Hospital and in a nursinghome. She plans to take a six-month holiday in her nativeJamaica before returning toEngland where she hopes tobecome more active in her church.She said that she really enjoyedher time at the Trust and has lovedhelping people in need.

Pictured with Ann (centre) areMary Wesley (Senior Staff Nurse -left) and Caroline Evans (WardSister – right).

Nicole Porter-Garthford,HR Advisor for Surgery,Anaesthetics & Imaging(pictured centre) is thenewest member of thisHuman Resources team.She joined the Trust inDecember. Previously,Nicole worked at MaydayHospital and the RoyalFree Hospital as an HRAdvisor. She can becontacted on ext 8371 orvia Trust email.

Kate Thorp, HR Managerfor Surgery, Anaesthetics &Imaging (left) joinedChelsea and Westminsterin October. Previously, she

worked at St George’sHospital, Tooting as an HRManager and HR Advisor,having also worked atHomerton Hospital andthe Royal Free. Kate can becontacted on ext 7919 orvia Trust email.

Lisa Hadley, HRAdministrator for Surgery,Anaesthetics & Imaging(right), started this positionpermanently in July 2006.She was previously secondedfrom her previous role asHR Recruitment Assistantfor Women and Children’sServices. Lisa can becontacted on ext 7929.

Also a part of the Surgery,Anaesthetics & Imaging teamis Chioma Egbunike, HRRecruitment Assistant (left).Chioma started this positionin August. She is doing herthird year universityplacement at the Trust andwill return to MiddlesexUniversity in August tocomplete her HumanResource Managementdegree. Chioma is alsoworking towards receiving herChartered Institute ofPersonnel and Development(CIPD) qualification. She canbe contacted on ext 8380.

Shantel Earle, HRRecruitment Assistant forHIV/GUM, Therapies andManagement Executive(front) and Ollia Alexis, HRRecruitment Assistant forWomen and Children’sService (centre) are also atMiddlesex University in thethird year of their Human

Resource Managementdegrees. They are alsoworking towards their CIPDqualifications.

Shantel joined the Trust inDecember and will be goingback to university inSeptember. She can becontacted on ext 6739. Olliastarted in August and will begoing back to university inAugust. She can be contactedon ext 6826.

Hansha Bagchi, HRRecruitment Assistant forMedicine (right) joined theTrust in November, havingpreviously worked at theIdentity and Passport Officein Victoria as a PassportOfficer. She has a degree inBusiness Studies with aspecialism in HumanResources. She can becontacted on ext 8379.

All HR RecruitmentAssistants can be contactedvia Trust email.

Meet the HR team for Surgery, Anaesthetics & Imaging

Meet the HR Recruitment Assistants

New faces in HR

20

Trust News is written and produced by the Communications Department of Chelsea and Westminster Hospital, 369 Fulham Road, London SW10. Tel 020 8846 6828/6829