implementing student success teams: building a new model
TRANSCRIPT
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Implementing Student Success Teams:
Building a New Model of Collaboration
Monday March 25, 2019
Dr. Lataria Hall, Vice President of Student Services
Monica Cuevas, Dean of Counseling
Dr. Natalie Culver-Dockins, Director of Counseling
and Special Programs
Session Goals
• Creation and initial implementation at Fresno City College
• Best practices for implementation of Student Success Teams
• Challenges along the way
• Strategies and ideas for implementing your team model
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Know Your “Why”
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A Team Approach to Student Success
• Collaboration between:
o Student Services
o Instruction
o Administration
….To serve students in an intentional and intrusive manner
Student Services
Student Services Administrator
InterventionSpecialist
Counselor
Financial Aid Specialist
Academics/Faculty
Allied Health, Physical Education, and
Athletics - (APA)
Applied Technology – (AT)
Business – (BUS)
Fine, Performing, and Communication Arts –
(FPCA)
Humanities – (HUM)
Library & Learning Support Services – (LRC)
Math, Science, Engineering – (MSE)
Social Sciences – (SOC)
Career Technology Center – (CTC)
Academic Areas:
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Student Success Team Connections
• The model addresses the success metrics in the new CCCCO funding formula
• Aligns with the Guided Pathways and College Promise initiatives
• Aligns with the CCCCO Vision for Success
o Completion
o Student education plans
o Transfer
Best Practices for Implementation
• Support from the President
• Branding and marketing
• Resource Allocation
• Starfish
• Listening Tour
• Cross pollination
• Data driven decisions
• Student success focused activities
• Sequence mapping
• Wrap around services
• SST Leadership Structure
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Data Driven Decisions Using TABLEAU
2019-2022 Student Equity Plan-Student Populations (EDC 78220-78222)
• Designated Student Category and Gender• Current or former
foster youth• Students with
disabilities• Low-income
students• Veterans• Homeless students*• Lesbian, gay,
bisexual, or transgender students*
• Ethnicity/Race and Gender• American Indian or
Alaska Native.• Asian (FCC to add
Southeast Asian)• Black or African
American• Hispanic or Latino• Native Hawaiian or
other Pacific Islander• White• Some other race• More than one race
*Self-disclosed
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STARFISH Early Alert
Total Unique FCC Students With
a Flag or Kudos4211
FCC Flags and Kudos
Subtotal Manually Raised
FCC Flags 231
Subtotal Survey Raised
FCC Flags 2335
Total Flags Raised 2566
Kudos Manually Raised 82
Kudos Survey Raised 3113
Total Kudos Raised 3195
Total Flags and Kudos Raised 5761
FCC Progress Survey Sent to…
Unique Instructors 650
Unique Sections 1650
FCC Progress Survey
Completed by….
Unique Instructors 120
Unique Sections 292
Starfish Case Management
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Starfish Case Management
Challenges Along the Way
• Paradigm/Culture Shift
• Getting the buy in to help remove the silos
• Getting accurate data
• Language is important
• Programmatic structure
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Goal 1Educational Excellence and Leadership in Higher EducationFresno City College will challenge students to reach their highest academic potential and facilitate processes that lead to successful completion of their educational objectives
Objectives1.1 Close retention, success, and GPA gaps1.2 Increase graduation and transfer rates1.3 Enhance short-term career readiness, occupational programs, and educational pathways leading to employment, a certificate, a degree, transfer, or an advanced degree1.4 Support effective strategies to enhance quality instruction and support services in order to achieve program, service, and institutional student learning outcomes (ISLOs)
FCC Knows Our “Why”
44.7%
40.3%
55.6%
15.7%
42.8%
50.4%
33.3%
50.1%
56.1%
74.9%
61.2%
74.0%
13.4%
51.2%
68.0%
44.4%
64.3%
70.0%
0.0%
20.0%
40.0%
60.0%
80.0%
APA AT BUS CTC FPCA HUM LRC MSE SOC
SEPCs % (SP'18) SEPCs % (FA'18)
+11
.4%
+17
.6%
+14
.2% +
13.9
%
+30
.2%
+8.
4%
+18
.4%
+20
.9%
-2.3
%
SEP’S Completed by Learning Area
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Results of SST Efforts
Next Steps
• Increase faculty involvement with the Student Success
Team
• Data coaches train the trainer
• Provide more student specific services within learning
areas/divisions
• Fully launch Starfish Enterprise Success Platform
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Congratulations
on meeting your
educational goal!
Questions??????
For More Information:
Dr. Lataria Hall
(559) 443-8558
Monica Cuevas
(559) 442-8226
Dr. Natalie Culver-Dockins
(559) 443-8627