iguana tours rates 2013 2014 update nov 2013

11
Contract Rates 2013-2014 Adrian Martinez Salas among us acting in capacity as Director of Marketing and Sales of Iguana Tours in Quepos Center located 25 mts southeast of the Catho- lic Church and ________________________________, representing _______________________________ the next contract is done for the season December 1, 2013 to November 30, 2014, which is governed by the following clauses. 1 - Confidentiality of this document: Everything contained in this agreement is complete confidentiality, it means that ___________________ and IGUANA TOURS will not reveal any information of it, to violate the confidentiality of this contract does not guarantee the rates provided. 2 - Fees for Tours: Rates are based with a minimum of two people per booking on all tours in the areas of Manuel Antonio, Jaco and Dominical (except tour of Horseback Riding on the Beach and Carara with minimum 4 people) for reservations for customers who are in the area of Dominical between Uvita and Ballena Crystal, rates are based on a minimum of 2 persons. The prices in this contract are for the gross price (rack rate) 3 - Rates of Transportation: The transfer rates are based on bookings of 1 to 5 people, extra person has a surcharge of $ 10. All rates are net. All transfers are private (except for transfer to local airport in Quepos) 4 - Percentage of commission: Iguana Tours offers 25% for all group bookings under 14 people and 30% in the case of groups equal or greater than 14 people. This does not apply in case of special negotiations where the rate has been negotiated based on sales commitments. Adrián Martinez S. – Iguana Tours Phone: (506) 2777-2052 / Fax: 2777-2173 Mobile:(506)8706-9584 / Operations 24/7 (506) 8390-0591 e-mail: [email protected] / Skype: iguana.tours1 Antes de imprimir, piensa en tu responsabilidad con el ambiente Before printing this email, think about environmental responsibility.

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Page 1: Iguana tours rates 2013 2014 update nov 2013

Contract Rates 2013-2014

Adrian Martinez Salas among us acting in capacity as Director of Marketing and Sales of Iguana Tours in Quepos Center located 25 mts southeast of the Catho-

lic Church and ________________________________, representing _______________________________ the next contract is done for the season December 1,

2013 to November 30, 2014, which is governed by the following clauses.

1 - Confidentiality of this document:

Everything contained in this agreement is complete confidentiality, it means that ___________________ and IGUANA TOURS will not reveal any information

of it, to violate the confidentiality of this contract does not guarantee the rates provided.

2 - Fees for Tours:

Rates are based with a minimum of two people per booking on all tours in the areas of Manuel Antonio, Jaco and Dominical (except tour of Horseback Riding

on the Beach and Carara with minimum 4 people) for reservations for customers who are in the area of Dominical between Uvita and Ballena Crystal, rates are

based on a minimum of 2 persons. The prices in this contract are for the gross price (rack rate)

3 - Rates of Transportation:

The transfer rates are based on bookings of 1 to 5 people, extra person has a surcharge of $ 10. All rates are net. All transfers are private (except for transfer to

local airport in Quepos)

4 - Percentage of commission:

Iguana Tours offers 25% for all group bookings under 14 people and 30% in the case of groups equal or greater than 14 people. This does not apply in case of

special negotiations where the rate has been negotiated based on sales commitments.

Adrián Martinez S. – Iguana Tours

Phone: (506) 2777-2052 / Fax: 2777-2173 Mobile:(506)8706-9584 / Operations 24/7 (506) 8390-0591

e-mail: [email protected] / Skype: iguana.tours1

Antes de imprimir, piensa en tu responsabilidad con el ambiente

Before printing this email, think about environmental responsibility.

Page 2: Iguana tours rates 2013 2014 update nov 2013

Rates for Tours from

Manuel Antonio

Tour Rack Times Min

RAFTING

Savegre River Class II/III * $ 95 8 AM – Full Day 02

Naranjo River Class III/IV $ 65 8 AM o 11:30 AM 02

Naranjo River Class IV/V “Chorro” $ 85 8 AM o 11:30 AM 02

KAYAKING

Damas Estuary * $ 65 According to Tides 02

Damas Estuary at Night * $ 65 According to Tides 02

Sea Kayak & Snorkle * $ 65 8 AM o 1 PM 02

HORSEBACK RIDING

Tocori Mountain and Waterfall * $ 65 8 AM o 1 PM 02

Beach Ride * $ 99 10:30 AM o 02:30 PM 02

Beach Ride * $ 75 10:30 AM o 02:30 PM 04

SPORT FISHING

Fresh Water Mangrove Fishing $ 390 According to Tides (04 hours)

Deep Sea Fishing - Off Shore $ 1100 Full Day / $ 890 ½ Day

Deep Sea Fishing - Inn Shore $ 890 Full Day / $ 690 ½ Day

Rates Valid from Dec 01,

2013 until Nov 30th, 2014

Tour Rack Times Min

NATURAL HISTORY

Manuel Antonio Deluxe $ 59 9:30 AM 02

Manuel Antonio Nat. Nature Walk $ 48 7 AM o 12 PM 02

Carara Park & Bird watching * $ 99 7 AM - Full Day 04

Mangrove Boat Tour * $ 65 According to Tides 02

Mangrove Boat at Night * $ 65 According to Tides 02

Catamarán Snorkel & Sunset $ 75 8 AM o 2 PM 02

CANOPY

Zip Line & Canopy Tour $ 65 7 AM, 10 AM, 2 PM 02

ECOLOGICAL EXCURSIONS

Agro-Cultural Santa Juana * $ 129 7:00 am 02

Butterfly and Reptiles Combo $ 65 7 AM, 10 AM, 2 PM 02

Amphibious and Reptiles at Night $ 65 5:20 pm 02

* All Tours with this marc include a meal

• All Tours included: Snack, water, transportation, bilingual Naturalist-

Guide & Insurance.

• All children older than 6 years pay full rate / All Children under 6

years old are free

• National Park Tours includes entrance fee

Page 3: Iguana tours rates 2013 2014 update nov 2013

Rates for Tours from

Herradura, Jaco &

Esterillos

Tour Rack Times Min.

RAFTING

Savegre River Class II/III $ 115 8 AM – Full Day 02

Naranjo River Class III/IV $ 95 8 AM o 11:30 AM 02

Naranjo River Class IV/V “Chorro” $ 115 8 AM o 11:30 AM 02

KAYAKING

Damas Estuary $ 95 According to Tides 02

Sea Kayak & Snorkle $ 95 8 AM o 1 PM 02

HORSEBACK RIDING

Tocori Mountain and Waterfall $ 95 8 AM o 1 PM 02

Beach Ride $ 119 10:30 AM o 02:30 PM 04

ECOLOGICAL EXCURSIONS

Agro-Cultural Santa Juana $ 149 7:00 am 02

Butterfly and Reptiles Combo $ 85 7 AM, 10 AM, 2 PM 02

Rates Valid from Dec 01,

2013 until Nov 30th, 2014

Tour Rack Times Min.

NATURAL HISTORY

Manuel Antonio Nat. Nature Walk $ 85 7 AM o 1 PM 02

La Kusingo Private Reserve $ 85 8 AM o 1 PM 02

Mangrove Boat Tour $ 95 According to Tides 02

Catamarán Snorkel & Sunset $ 105 8 AM o 2 PM 02

• All Tours included: Lunch, Snack, water, transportation, bilingual

Naturalist Guide & Insurance.

• All children older than 6 years pay full rate / All Children under 6

years old are free

• National Park Tours includes entrance fee

Pick Ups: Marriot Los Sueños 06:30 AM - Jaco Beach 06:45 AM,

Hermosa Beach 07:00 AM - Esterillos 07:20 AM.

From Villas Caletas 6:15 am $ 15 extra charge per person

From Punta Leona 6:00 am $ 25 extra charge per person

y Villa Lapas

Return from Manuel Antonio at 03:30 PM

Page 4: Iguana tours rates 2013 2014 update nov 2013

Tour´s Rates From

Uvita, Costa Ballena

& Dominical

Tour Rack Times Min.

RAFTING

Savegre River Class II/III $ 115 8 AM – Full Day 02

Naranjo River Class III/IV $ 95 8 AM o 11:30 AM 02

Naranjo River Class IV/V “Chorro” $ 115 8 AM o 11:30 AM 02

KAYAKING

Damas Estuary $ 95 According to Tides 02

Sea Kayak & Snorkle $ 95 8 AM o 1 PM 02

HORSEBACK RIDING

Tocori Mountain and Waterfall $ 95 8 AM o 1 PM 02

Beach Ride $ 119 10:30 AM o 02:30 PM 02

NATURAL HISTORY

Manuel Antonio Nat. Nature Walk $ 85 7 AM o 1 PM 02

Mangrove Boat Tour $ 95 According to Tides 02

Rates Valid from Dec 01,

2013 until Nov 30th, 2014

Tour Rack Times Min.

CATAMARAN Snorkel & Sunset $ 109 8 AM o 2 PM 02

CANOPY Zip Line Tour $ 95 7 AM, 10 AM, 2 PM 02

ECOLOGICAL EXCURSIONS

Agro-Cultural Santa Juana $ 149 7:00 am 02

Butterfly and Reptiles Combo $ 85 7 AM, 10 AM, 2 PM 02

SPORT FISHING

Fresh Water Mangrove Fishing $ 430 According to Tides (04 hours) 04

Deep Sea Fishing - Off Shore $ 1250 Full Day / $ 790 ½ Day 04

Deep Sea Fishing - Inn Shore $ 1190 Full Day / $ 590 ½ Day 04

All Tours included: Lunch, Snack, water, transportation, bilingual

Naturalist Guide & Insurance.

All children older than 6 years pay full rate / All Children under 6 years

old are free

National Park Tours includes entrance

Pick Ups:

Uvita 06:30 AM - Dominical 07:00 AM- Playa Matapalo 07:15 AM.

From Uvita Information Center 6:30 am $ 15 Extra charge per person

From Cristal Ballena y Cusinga Lodge 6:00 am $ 25 Extra charge per person

Return to Manuel Antonio at 04:30 PM

Page 5: Iguana tours rates 2013 2014 update nov 2013

Net Rates For

Transfers 2013-2014

From Quepos 01 a 05 Pax

Desde Quepos 01 a 05 pax

½ day $ 80

Arenal Fortuna $ 210

Arenal Tilaran $ 220

Caldera $ 130

Cañas $ 170

Dominical $ 75

Dominical-Cristal Ballena $ 110

Dominical-Cuna Ángel $ 85

Esterillos $ 65

Full Day $ 150

Golfito $ 180

Golfo Papagayo $ 230

Jaco $ 85

Liberia $ 210

Los Sueños $ 90

Mal País – Montezuma $ 270

Monteverde $ 180

From Quepos 01 a 05 Pax

Desde Quepos 01 a 05 pax

Nosara $ 250

Oxigen – Uvita en 4x4 $ 130

Palmar Norte $ 130

Puerto Jiménez $ 230

Punta Islita $ 260

Puntarenas $ 140

Quepos Airport / Private $ 10 P/p

Quepos Airport $ 8 P/p

San Gerardo $ 200

San Isidro $ 140

San José Int´l Airport $ 145

San José $ 160

Sierpe $ 140

Tamarindo - Conchal $ 250

Tambor – Tango Mar $ 220

Villa Lapas $ 95

Villas Caletas $ 90

Page 6: Iguana tours rates 2013 2014 update nov 2013

5- Rates Private Tours:

All private rates are calculate on a base of 6

people, if the group is more than 4 people,

each additional person will pay regular rate.

6- Children Policies:

All children under 6 years old are free of charge

All children within 6 years old or more pay in full net rate

All children must be under an adult behave

7- Reservations:

Sales & Reservations

Thank you for choosing Iguana Tours, the Manuel Antonio Specialist! Please send all reservations by fax, telephone or e-mail to our main office

in Quepos, Costa Rica. Your reservations will be confirmed with rack and net rates, as well as pick-up times and any other necessary information

within 24 hours. To help us serve you clients better, please make sure to clearly specify the pickup location needed for each guest and any special

details needed for their adventure with us.

Email: [email protected]

Medical specifications very important

Meals specification and allergies

Children ages

But in order to guarantee your reservation, we do require that on the day of their tour your clients show us a copy of their voucher, which shows

us their prepayment amount and any additional details needed for their Iguana Tours Adventure.

Payments

In regard to tours booked in advance, Iguana Tours requires payment made at least 7 days before the date of the actual tour – unless other arrange-

ments are made. Payments may be made in advance to the following accounts, yet after depositing the funds please send to Us a copy of the de-

posit bay fax or e-mail to our main office so that we can confirm the prepayment.

Page 7: Iguana tours rates 2013 2014 update nov 2013

Payments From USA

Transfer By Wire to:

BANCO NACIONAL DE COSTA RICA

Branch: Quepos

Name of the Account:

VIAJES TURISTICOS IGUANA AZUL S. A.

Account #: 100-02-022-600286-1

Dollars: Dólares

Simpe: 15102210026002863

SWIFT: BNCRCRSJ

BANCO NACIONAL DE COSTA RICA

Branch: Quepos

Name of the Account:

VIAJES TURISTICOS IGUANA AZUL S. A.

Account #: 100-01-022-001886-5

Simpe: 15102210010018862

SWIFT: BNCRCRSJ Coin: Colones

For Local Transactions

Banco de Costa Rica

US Dollars $ corriente 280-0001985-2 simpe 15201280000198524

Colones ¢ corriente 280-0001868-6 simpe 15201280000186863

Banco Nacional de Costa Rica

US Dollars 100-01-021-600286-1 simpe: 15102210026002863

Colones 100-01-022-001886-5 simpe: 15102210010018862

BAC San Jose

US Dollars BAC 915525554 simpe: 10200009155255543

Colones BAC 904193364 simpe: 10200009041933645

Cancellation Policies

If necessary, please send cancellations by fax, telephone or e-mail to our main office in Quepos, Costa Rica. Unfortunately, there will be no

refund on cancellations made 48 hours before the confirmed pick up time for any tour. For group tours, there are no refunds on cancellations

made 7 days before the date of the tour.

In case of a cancellation, Iguana Tours will credit the agency the total amount prepaid when following our cancellation policies. If there are

any questions in regard to these policies, please call our Director of Operations directly.

Page 8: Iguana tours rates 2013 2014 update nov 2013

Commitment to

Sustainability

Lords of Travel Agencies and Employers.

It is a pleasure to be noted that Iguana Tours as tour operators in the Central Pacific, we are a certified level 4 in the process of Sustainable Tourism Certifica-

tion granted by the Costa Rican Tourism Institute (ICT).

We are committed to environmental, social and cultural development. Our certified guides seek the safety of tourists at any t ime, providing sufficient information

in the area (flora and fauna, geographical environment, regulations and commitment to sustainability). Our tours are also educational, recreational and adven-

turous for all our customers the goal is to make tourists have a unique and unforgettable experience.

Ask a friendly way to help us with the commitment we have acquired. We want our customers and suppliers who require our services know the path we have

taken as a company philosophy of sustainability at once inform all concerned that we are a tour operator with level 4 in the process of Certification for Sustaina-

ble Tourism.

We invite you to visit our website and meet our mission statement and our commitment to sustainability.

Thank you for your kind attention and wish you every success in their work.

We are at your service.

Sustainability Officer-CST

Iguana Tours, Manuel Antonio

Tel: 2777-2052 – Cel.: 8390-0591

[email protected]

[email protected]

Page 9: Iguana tours rates 2013 2014 update nov 2013

Sustainability Policies

This policy involves all of the company’s employees,

without concern for their place in the company’s hier-

archy or the specifics of their job. This policy also

includes the suppliers, clients¸ community, and any

person related to the activities developed by the com-

pany.

Objectives:

1. To promote the development and growth of the company, by committing to the pro-

tection of the environment, understanding the natural resources being used and the

cultures of the people visited.

2. To educate the visitors on environmental as well as cultural topics pertaining to the

areas served by the company.

3. To have employees who are conscious of sustainability. This will be done through

education and consistent updates with new information regarding sustainability for

both medium as well as long term effects.

4. To design socio-cultural policies of operation which promote the rational and sus-

tainable use of our natural resources?

5. To promote the fulfillment of effective legislation applicable to our activities, in all

areas.

General policy:

Iguana Tours is a company that aims for satisfaction and excellence in tourism. The

company has diverse personnel with shared values in leadership, environmental con-

servation, and environmental as well as cultural protection.

Specific policies:

1. We declare our commitment to avoiding all types of extraction or product commer-

cialization of flora and fauna, which is forbidden by law.

2. All employees will be trained in the company’s policies of sustainability. Training

will be provided for new as well as seasoned employees on the companies operative as

well as administrative tasks. This will be done in order to insure a positive performance

from all employees.

3. The company will design an annual

plan of qualification for its employees.

This plan will have an emphasis on sub-

jects that will help the employees better

serve the clients, legislation applicable to

the company, current trends in tourism,

accommodating individuals with handi-

caps, respect for the cultures in the towns

visited by the company, information of

interest pertaining to the clients counties

of origin, and any other information that

will aid in the satisfaction of the clients.

This will be done within the frame of en-

vironmental education as well as the pro-

tection of the socio-cultural manifesta-

tions affecting the cultures visited.

4. We will defend and protect our children and adolescents against any and all sexual

operations and prostitution. We will denounce any illegal activity that we know of, and

will educate our employees, suppliers and clients with respect to this subject.

5. We will create a healthy work atmosphere free of illegal drugs. Our activities are

family oriented and therefore we will denounce any illegal activity of which we have

knowledge, including the consumption and or commercialization of illegal substances,

to the appropriate authorities.

6. As a company whose guided tours visit many places of interest, we will select these

places based on their conditions of sustainability such as their programs of conserva-

tion and their plans to protect the species of flora and fauna. This is done so that we

may give our visitors the complete Costa Rican experience.

7. Our guides will have all certificates required by law. We will maintain these certifi-

cations by updating the guides in different technical subjects including the use of

equipment, emergency techniques, information on the zones that our clients will visit,

legal subjects, as well as any other information of relevance to the company as it con-

tinues with its sustainable approach to tourism.

8. For each of the activities geared toward tourism, the company will offer promotions

to native Costa Ricans. This preferential treatment will be done with the aim to educate

and involve them in the conservation efforts taking place in our areas of operation.

Page 10: Iguana tours rates 2013 2014 update nov 2013

9. We will give preference to local suppliers of biodegradable, re-usable, and organic

products that do not contain harmful pollutants or ingredients that are harmful to either

human health or the environment. We will give preference to suppliers who have the

ISO certification.

10. Each activity geared toward tourists will have an operational manual. This will

include the technical aspects of the tour, the ratio of guides to tourists as well as wheth-

er or not the guide will require assistance with the group. In all cases we will work

with small groups in order to avoid having a negative effect on the environment or the

visited areas.

11. All of our land as well as aquatic vehicles are equipped to handle tourist activities.

They will be registered and maintained according to the law. The clients will be includ-

ed under the company’s insurance policy when using the vehicles appropriately.

12. The equipment used in tourist related activities will have a check list relating to the

basic condition and security of the vehicle. Employees must check to assure the condi-

tion of the vehicle based on this as well as the vehicles design.

13. To reduce, reuse, and recycle. In the office we will, re-use paper products in order

to avoid unnecessary costs whenever possible. We will take advantage of computer

based technology when dealing with shipments as well as international communica-

tion. We will separate all of our recycling products into paper and organic plastics. We

will place reminders around our facilities to encourage tourists to recycle so as not to

contaminate the areas that we visit. We will use ASOPROQUEPOS, an organized

group that organizes recycling in the community, as a means for recycling.

14. We support conservation initiatives. We support activities related to the Titi Mon-

key conservation as well as the conservation of other animals that require our efforts in

order to strive and reproduce within our area through our affiliation with ASCOMOTI.

15. We will not feed any of the animals. In addition, we will explain the many reasons

for not feeding the animals to our clients.

16. We are in favor of the conservation of the archaeological and cultural patrimony.

Therefore we will avoid and denounce any activity that leads toward the extinction or

commercialization of archaeological and cultural articles of which we have knowledge.

17. We fulfill all effective legislation including law 7600, on the equality of opportuni-

ties for people with incapacity. We will not do discriminate in the hiring of personnel.

We will offer equal opportunities to all candidates who meet the required conditions

for the position.

18. We are a company of social responsibility. We will try to offer access to all work-

ers and clients in according to law 7600. We will offer handicap accessible vehicles as

OUR VALUES The values on which our company is founded are:

I: Integrity G: Generosity U: Uniqueness A: Love N: Naturalism A: Kindness

T: Tenacity O: Order U: Unity R: Respect S: Solidarity

Page 11: Iguana tours rates 2013 2014 update nov 2013

Our Mission We want our tourists as customers enter and leave as friends, delighted by the natural and human wonders of

our County. In harmony and development of both our ecosystems and our community served by the Family of

Iguana Tours. Our family at Iguana Tours works in harmony to develop both our ecosystem as well as our

community.

Our Vision To maintain leadership as specialists in Manuel Antonio and do our best to achieve complete customer satis-

faction, projects that expand our vision, and social commitment. Declaration of Sustainability. Iguana Tours is

a company committed to customer satisfaction and excellence in the tourism. We are comprised of staff with

shared values a culture of leadership and active participation in promoting conservation and protection of our

natural, cultural and social environments.