ideas to streamline and improve your accounts payable process chicago asug 0706

Upload: nandhamnk

Post on 01-Jun-2018

218 views

Category:

Documents


0 download

TRANSCRIPT

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    1/40

    Illinois Chicago Chapter

    Ideas to Streamline andImprove your AccountsPayable Process

    Mike Narducci President

    NEXTEP Technology Solutions

    www.NEXTEP.us

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    2/40

    About Nextep Technology Solutions

    SAP Consulting Company specializing in recommendingthe best third party products for all areas of SAP

    SAP Recruiting and Staff Augmentation

    Headquartered in St. Louis Missouri, Serving NorthAmerica and the World through our partners.

    Focus is on enhancing the SAP Experience whileimproving the Total Cost of Ownership

    www.NEXTEP.us

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    3/40

    About NeXtep Technology Solutions

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    4/40

    Learning Points

    Look at the typical Accounts Payable process

    Examine the Top 10 Reasons why time is wasted,according to Gartner Group

    Simple and straight-forward methods to improve yourAccounts Payable processes

    Look at todays technologies that can dramatically reducethe time and costs associated with the Accounts PayableInvoice processing

    Fits into every companys Compliance strategy

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    5/40

    Return on Investment

    Save Time and Money !

    Process documents, faster, with significantly less costs and greatercontrol

    The process improvements and technologies discussed have proven inproject after project to have a dramatic Return On Investment.

    A process that previously took 8-10 hours to do in a manual,

    paper-based process now takes us only a few minutes. Based onour labor costs, the Solution is expected to save us severalhundreds of thousands of dollars annually.Ms. Bonnie Miller, CIO, Ramsey, Krug, Farrell & Lensing, Inc.

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    6/40

    A/P is Prime for Process Improvement

    Typically a Time consuming, Labor intensive process

    Out-of-site, out-of-mind

    Not gli tzy but vital to the Business

    Only visible when its not working

    De-centralized processes may lack controls

    Fear of change

    A huge Cost Center for most organizations

    The greater the Invoice volume the greater the ROI

    In the past, technologies were not available at a reasonable costand were difficult to implement Not any more.

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    7/40

    The Typical A/P Process

    Manual key-entry Labor intensive

    Paper-based process

    High Volume

    Every vendors document looks different

    Complex/lengthy approval process

    Difficult to manage

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    8/40

    Top 10 reasons why time is wasted

    1. Documents are hard to f ind

    2. Document content is hard to manipulate and reuse3. Documents are hard to update

    4. Documents are hard to share

    5. Document content is hard to publish consistently

    6. Document creation is an ad hoc process

    7. Document review is an ad hoc process

    8. Importance of document content is not obvious

    9. Paper-based distribution and storage is costly

    10. Paper-based archiving is expensive and inefficient for

    retrieval

    Source: Gartner Group

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    9/40

    Business Documents - The problem

    The Current

    Situation isthe most

    expensive

    TIMELabor Intensive Retrieval,

    One check-out per time

    HIGH COST

    Storage room,Office Material, Furniture,

    Cost of copier/printer

    MISPLACED

    Lost Documents,

    Labor Intensive Storage,

    Slow Retrieval

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    10/40

    Ways to Improve your A/P Process

    Integrate procurement card payments seamlessly with SAP PurchaseOrders

    Make your vendors pay themselvesEDIHave your vendors e-mail invoices and use technology to postUtilize bolt-ons to make transactional work easier

    Implement an Invoice Imaging, Information Capture & WorkflowsolutionEnable shared services and/or global sourcing of part of your back-

    off ice A/P processes

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    11/40

    Ways to Improve your A/P Process

    Integrate procurement card payments seamlessly with SAP Purchase

    Orders

    Now we can truly integrate procurement cards with SAP PurchaseOrder functionality.

    No checks are cut creating greater cost savings.

    Typically no invoices are needed, pay directly as items post to card.Fully leverage total spend for each vendor whether as a p-card

    purchase or as part of a P.O.

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    12/40

    Import detailed

    transaction data

    Begins with your

    SAP System

    Adds payment card

    profile structure

    Extends native SAP

    controls & workflows

    Flexible reporting

    provides visibility

    XiBuy High Level Flow

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    13/40

    Ways to Improve your A/P Process

    Make your vendors pay themselves

    Vendor input invoices through your portal most likely

    It can be very costly to implement

    Security is an issue

    Vendor buy-in is a huge issue

    You can lose control of the process

    Ultimately, a possible solution for just some of your vendors

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    14/40

    Ways to Improve your A/P Process

    EDI

    Need support staff and continuous monitor ing

    Especially useful when it s crit ical to maximize float

    Useful for a small number of high volume vendors

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    15/40

    Ways to Improve your A/P Process

    Have your vendors e-mail invoices and use technology to Post

    High volume vendors e-mail invoices from static addresses

    Invoice attachments are identif ied and optically read

    Invoices are Posted into their A/P system

    Same can be done using SAP and off-the-shelf bolt-ons for e-

    document delivery and archiving

    Another solution for high volume vendors, but easier to implementand maintain.

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    16/40

    Ways to Improve your A/P Process

    Utilize bolt-ons to make transactional work easier

    Input your FI invoices (FB60s, etc.) into Excel spreadsheets and upload toSAP (useful for other FI transactions & Budgets as well)

    Speed the input process by 80%

    If you use the leading spreadsheet uploader, all master data is verified prior

    to upload, ensuring an error-free processNo-brainer for most organizations, inexpensive with a huge return on

    investment

    Implement in no t ime, with lit tle or no training its Excel

    Highly recommended

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    17/40

    Ways to Improve your A/P ProcessImplement an Invoice Imaging, Information Capture & Workflow

    solution

    The Biggest Bang for the Buck !

    The technology is real, straight-forward to implement and inexpensive

    More modern SAP Archiving solut ions are now available at costs much lowerthan the old players

    Handles every Invoice that comes in the door through a combination ofLayout and Content Classification and Data Extraction

    Truly enables organizations to automate the A/P invoice process

    Shift to Information Capturing vs. just Image Capturing

    Get a huge ROI now and further leverage for your SAP Archiving project thatyou ll need to do eventually anyway

    Utilize throughout the organization, imaging opportunit ies are everywhere

    Recommended for EVERY organization regardless of invoice volume

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    18/40

    Ways to Improve your A/P Process

    Enable shared services and/or global sourcing of part of your back-

    off ice A/P processes

    Its a fact of life

    If you can centralize and streamline youre A/P process, youll beable to source those processes efficiently for even greater savings

    A/P invoice processing is a prime business process for globalsourcing

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    19/40

    The 3rd Party Imaging Decision ProcessWho can not just capture images but can capture information for

    even greater cost and time savings

    Must be a fully SAP Certified SolutionKnowledge and Experience

    Scalable Architecture

    Performance and Throughput are key

    Standard Product vs. Custom Integration ProjectFast User acceptance - Usability

    Short implementation time to Go Live

    Modular Product Line, Concurrent User License - Low Cost

    Ease of ImplementationSimple Knowledge Transfer Methodology

    Part-time Administration

    Service and Support

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    20/40

    The ROI Benefits: Security and administration of electronic documents represent up to 100%savings in comparison to paper documents and microfiche

    Reduced operating costs Increased securi ty for document retention

    Efficient and complete audit trails Improved filing according to regulatory and legal requirements Improved efficiency from workflow processesUp to 30% time savings for approval workflow based processes Take advantage of Prompt Payment Terms 80% to 90% efficiency savings from Document Capture and automated

    Classification and Data Extraction

    Increased transaction volume per employee, 70 75% Integration of documents into business processes = 20% increased

    efficiency

    Increased customer satisfaction resulting from faster customer inquiries

    Shorter access times to business documents 80% time savings for document search and access

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    21/40

    Differences in SolutionsTime

    Complexity

    Data

    Archiv ing

    Document

    Management

    Systems

    Workflow

    Enterprise Content Management (ECM)

    Link Management

    Groupware

    Content Management

    Portals

    Classification

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    22/40

    Process Improvement Opportunities

    Automatic linking of paper &

    electronic documents to existing SAP

    transactions or Master Records

    Invoice

    Purchase

    Order

    DeliveryNote

    HRRecords

    Paper &Electronic

    Docs

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    23/40

    Assigning Then Storing Late

    No change in business processes!

    Conventional work with Paper Documents

    Posting in SAP R/3 with collection of Barcode,

    Scanning and Linking

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    24/40

    Storing for Subsequent Entry Early

    ScanningSAP InboxElectronic Processing

    W O R K F L O W

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    25/40

    Image Capturing vs. Information Capturing

    We have to change from image capturing to information

    capturing

    A new kind of software with more intellectual abilities

    Even for smaller volumes of documents

    80% of the labor cost in a DMS system are for indexing the documents

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    26/40

    Capture

    Classification

    Extraction

    Digital Mailroom

    Scan

    Layout-Classification

    Forms Processing Content - Classification

    ICR / OCR Freeform- Data Extraction

    ECM, DMS, ERP WorkFlow SAPDMS

    Inbound Documents

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    27/40

    Digital Mailroom Solution

    Standard Scan Process

    1

    5

    4

    3

    2

    Retrieval Process

    Automatic

    Classification

    &

    Extraction

    Document Types

    15.06.20049002

    15.06.20049001

    Invoice dateInvoice No

    Exceptions

    (Dealt w/ Manually)

    Digital Mailroom

    Paper

    Electronic

    Subject:Type:

    To:From:

    DateCorrespond

    Renewal:Contract

    Type:

    Vendor:Customer:

    Contract

    Date

    Contract #

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    28/40

    The Digital MailroomInbox

    HR

    Invoice

    Sonstige

    Legal Affairs

    Classification

    Forms and

    unstructured

    Information

    Workflow

    + Index-Data

    15.06.2009002

    15.06.2009001

    Invoice

    date

    Invoice

    No

    RKK02.05.20

    MAS13.04.20

    employeedate

    Pam Prue546732A

    Paul Palm1002

    contractNo

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    29/40

    The Digital Mailroom

    Intelligent

    Extraction

    Forms and

    unstructured

    Information

    Workflow

    + Index Data

    15.06.2009002

    15.06.2009001

    Invoice

    date

    Invoice

    No

    RKK02.05.20

    MAS13.04.20

    employeedate

    Pam Prue546732A

    Paul Palm1002

    contractNo

    Inbox

    HR

    Invoice

    Sonstige

    Legal Affairs

    Business rules for information deliveryBusiness rules for information delivery

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    30/40

    Complex Business Processes

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    31/40

    Streamlining the A/P Process

    SAP Business Workflow Increase Accounts Payable production

    Reduce costs to run A/P department Scanning of Inbound documents at earliest convenience

    Identifying document type Invoice with or without verification

    Invoice with or without PO Inbound purchase orders

    Return receipt

    Signature on delivery note, etc.

    Scanning into inbox of processing groupWorkflow inbox

    Highest Benefits in terms of cost cutting and streamlining ofbusiness processes

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    32/40

    Requirements and Needs Analysis Strategy Assess and review current system status

    Objectives and benefits:

    Outline objectives for Imaging, Document ManagementOutline major business drivers

    Identify key benefits (reduce costs, increase productivity, etc.)

    Involve users early in the process

    Address IT Management/C-Level requirements and concerns

    Analysis and review:

    Perform Document Management / Imaging Analysis in variousdepartments (A/P, A/R, HR, Legal, etc)

    Get expert validation of f indings or perform analysis (depends oninternal knowledge)

    Determine access methods (SAPGUI, non-SAP users, Web users)

    Understand organizational Compliance requirements

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    33/40

    Basel II

    Capital assessment and reporting

    standards for global banking

    Sarbanes-Oxley

    Fiscal accountability for all

    public companies

    U.S. PATRIOT Act

    Customer documentation

    requirements in order to

    know your customerDoD 5015.2

    and UK PRO

    Federal standardsof records management

    NASD 3110

    Written policies and

    procedures for review ofcorrespondence

    with the public

    SEC Rules

    17a-3 & 17a-4

    All records related to

    securities transactions to be

    maintained for 3 years

    Gramm-Leach Bliley Act

    (GLBA)

    Privacy of financial

    information

    Health Insurance Portability

    Accountabil ity Act (HIPAA)

    Right to carry insurance

    between jobs; privacy

    of patient

    information

    Compliance

    Corporate Compliance

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    34/40

    Scalable Architecture

    Boston

    Workstations

    Scanner

    Archive

    Dallas

    Paris

    TokyoNew York

    Data Center

    Ohio

    Data Center

    Hundreds of concurrent users across a # of branch offices High document volumes (Paper, word docs, e-mail, fax, etc) and docs are local

    Archiving, Retrieval, and also check in/out with versioning

    Fail-Over locations, data centers with global visibility

    Final worldwide implementation incl. Hundreds to Thousands of users in # of locations

    Integration into existing applications

    Workstations

    Scanner

    Archive

    Workstations

    Scanner

    Archive

    Workstations

    Scanner

    Archive

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    35/40

    Distributed Documents with Automatic Fail-Over

    Boston

    Doc

    Server

    Cluster

    Broker

    Dallas Tokyo

    ParisNew York

    Ohio

    DB

    Replication/

    Fail-over

    Docs

    Doc

    Server

    Cluster

    Broker

    Docs

    Cluster

    Broker

    Doc

    Server Docs

    Cluster

    Broker

    Doc

    Server

    Docs

    DBDocs

    Access

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    36/40

    Selecting a Scanner

    Single-sided Duplex

    Pages Per Minute rating

    Flat bed vs. Sheet Fed

    Paper Feed Capacity Paper size

    Color

    Reliabil ity MTBF

    Serviceability

    Cost

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    37/40

    Feed them (almost) Anything...

    N umber Com pany Code 1 Code 2 IO-number C ount ry Num ber

    -------------------------------------------------------------------------------------------------------

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

    123456 KODAK NV 3456767 786767 888 98798 87-87878878-7698

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    38/40

    Compliance Oriented Revision-ProofArchival Storage

    Standard Plug & Play Devices

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    39/40

    '90 '92

    1X2X

    4X

    .65 GB1.3 GB

    2.6 GB

    '94 '96 '98

    Very low Cost per Gigabyte

    Optical Storage Libraries

    01

    8X

    5.2 GB

    16X

    9.1 GB

    30 +/- GB

    04

  • 8/9/2019 Ideas to Streamline and Improve Your Accounts Payable Process Chicago ASUG 0706

    40/40

    Thank you !Mike Narducci

    President

    Nextep Technology Solutions

    [email protected]

    www.nextep.us

    636.458.1107