icto14 - kees van nunen, startup addict & firestarter

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Building the Growth Mindset @keesvannunen

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Page 1: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

Building the Growth Mindset @keesvannunen

Page 2: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

David vs Goliath

vs.

Page 3: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

David vs Goliath

vs.

30% victory

Page 4: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

David vs Goliath

vs.

63% victory (unconventional tactics)

Page 5: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

Unconventional tactics

vs.

Page 6: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

What is Growth Hacking?

Growth “Hacking”

CREATIVE MARKETING

SOFTWAREENGINEERING

& AUTOMATION

GHDATA ANALYTICS& TESTING

Page 7: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

What is Growth Hacking?

CREATIVE MARKETING

David VS. GoliathYOU’RE David

Know your customers by heartMeasure (almost) everything

Test by handthen automate and code

SOFTWAREENGINEERING

& AUTOMATION

GHDATA ANALYTICS& TESTING

Page 8: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

Growth Hacker vs. Digitale Marketeer

ACQUISITIONDigital Marketer

Sales/Product funnel

Growth “Hacker”

ACTIVATION

RETENTION

REVENUE

REFERRAL

Getting people to visit your website

Users get a great first time experience

Making sure users come back

How do we sell the product?

Users invite othersA growth hacker’s

due north is “Growth”

Page 9: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

1. Bouw een Growth team

Page 10: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

CEO

Developer Marketeer Designer

Kern competenties: Creatief / Nieuwsgierig / Analytisch / Obsessief

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e

2. Experiment Framework

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IDEE

HYPOTHESE

CONCLUSIE

EXPERIMENT

DATA

PROBLEEM of

DOELSTELLING

Page 13: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

Funnel Analyse

Page 14: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

Heatmaps

Page 15: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

Customer Conversations

Page 16: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

IDEE

HYPOTHESE

CONCLUSIE

EXPERIMENT

DATA

PROBLEEM of

DOELSTELLING

Page 17: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

IDEE

HYPOTHESE

CONCLUSIE

EXPERIMENT

DATA

PROBLEEM of

DOELSTELLING

Page 18: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

IDEE

HYPOTHESE

CONCLUSIE

EXPERIMENT

DATA

PROBLEEM of

DOELSTELLING

Page 19: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

IDEE

HYPOTHESE

CONCLUSIE

EXPERIMENT

DATA

PROBLEEM of

DOELSTELLING

Page 20: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

A/B Tests

Page 21: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

Cohort Analyse

Page 22: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

IDEE

HYPOTHESE

CONCLUSIE

EXPERIMENT

DATA

PROBLEEM of

DOELSTELLING

Page 23: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

IDEE

HYPOTHESE

CONCLUSIE

EXPERIMENT

DATA

PROBLEEM of

DOELSTELLING

Page 24: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

3. Vul je toolkit

Page 25: ICTO14 - Kees van Nunen, Startup Addict & Firestarter
Page 26: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

4. Begrijp je klant

Page 27: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

27

Page 28: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

10X product launch

Page 29: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

5. Creer het WOW-moment

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6. optimaliseer retentie

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7. Tune de growth engine

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Page 42: ICTO14 - Kees van Nunen, Startup Addict & Firestarter
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• 4 Stages of a channel

• Wild West

• Exponential Growth

• Tragedy of the Commons

• Moderation stage

Page 45: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

context = key

BAR THUIS

Page 46: ICTO14 - Kees van Nunen, Startup Addict & Firestarter
Page 47: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

8. company culture

Page 48: ICTO14 - Kees van Nunen, Startup Addict & Firestarter

Thanks [email protected] @keesvannunen