human services department board - 11 may 2021 - agenda - pdf

Agenda

Human Services Department Board Meeting

Tuesday, May 11, 2021 at 9:00 AM

Department of Human Services, Room A115

W7327 Anderson Avenue, Shawano, WI 54166

County Board Members: Mark Bolin, Richard Ferfecki,

Dennis Knaak, Sandy Steinke, William Switalla

Citizen Members: Lisa Hoffman, Jim Leuenberger,

Tom Madsen, Anne Miller

Page

1. Call meeting to order.

2. Silent meditation and Pledge of Allegiance.

3. Approve minutes from previous meeting.

Human Services Department Board Minutes April 13, 2021 3 - 5

4. Motion to deviate from the order of the agenda, if necessary.

5. Approve accounts payable for Department of Human Services.

6. Discussion and possible approval to accept grant money in the

amount of $2,000.00 from Wisconsin Institute for Healthy Aging for

the Flu Shot Campaign.

7. Review and discuss the reopening plan of the congregate meal sites

with COVID precautions.

COVID precautions for the congregate meal sites 6 - 9

8. Discussion and possible approval of contracts/agreements for

Department of Human Services.

a. Family Services of Northeast Wisconsin (Addendum)

b. Gablian Skills Development (Addendum)

c. Jennifer Geiken

d. Wakoda Trails

9. Discussion and possible approval to refill the following positions

within Department of Human Services:

a. Clinical Social Worker

b. Driver, PT

c. Vocational Assistant

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10. Discussion and possible action on the reorganization of the Child

Support Department.

DHS Org Chart 10

11. Update of monthly activities.

a. Income Maintenance Programs - oral report by Sarah Bartz

IM Stats

11

b. Kinship/Foster care statistics - oral report by Jennifer Stuber

c. Youth aids statistics - oral report by Jennifer Stuber

d. Mental Health statistics - oral report by Jennifer Frost

Mental Health Stats

12 - 14

e. Lakeland Industries report - oral report by Amy Neumann

Aluminum Graph

15

12. Board member comments or new business to be considered at a

future meeting.

13. Per diem approvals for miscellaneous meetings.

14. Next meeting date - June 8, 2021 at 9:00 a.m.

15. Adjournment.

Accommodations due to disability can be made by calling: 715-526-4700

Meeting notice emailed/posted: Shawano County Courthouse, Department of Human Services, Shawano County Library, Shawano Leader, WTCH Radio, Shawano County Civic

website @ coshawanowi.civicweb.net

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Minutes

Human Services Department Board Meeting

Tuesday, April 13, 2021 at 9:00 AM

Department of Human Services, Room A115

W7327 Anderson Avenue, Shawano, WI 54166

Members Present: Mark Bolin, Richard Ferfecki, Lisa Hoffman, Dennis Knaak, Jim Leuenberger, Tom Madsen, Anne Miller (attended by phone), Sandy

Steinke (arrived late), and William Switalla

Members Absent: None.

Others Present: Rick Kane, Director; Amy Adams, Business Division Manager; Sarah Bartz, Income Maintenance Division Manager; Melissa Bezio,

Administrative Assistant; Jennifer Frost, Behavioral Health Division Manager; Lois Krizan, Accounting Supervisor; Amy Neumann, Operations Division Manager; Heidi Russell, Aging Director; Jennifer

Stuber, Youth Division Manager

1. Call meeting to order. The meeting was called to order by Ferfecki at 9:00 a.m. with seven members present, one

member attended by phone (Miller), and one member absent (Steinke). 2. Silent meditation and Pledge of Allegiance. Ferfecki requested a moment of silent meditation and asked everyone to remember all those in

Shawano County struggling with a mental illness, a physical disability, an intellectual disability,

and poverty. He then led the group in the recitation of the Pledge of Allegiance. 3. Approve minutes from previous meeting. Motion made by Madsen, seconded by Hoffman, to approve the minutes as presented from the Human Services Department Board meeting held on March 9, 2021. Vote: 8 yes; 0 no; 1

absent (Steinke) 4. Motion to deviate from the order of the agenda, if necessary. Motion made by Bolin, seconded by Leuenberger, to deviate from the order of the agenda if

necessary. Vote: 8 yes; 0 no; 1 absent (Steinke) 5. Department update regarding COVID-19. Kane reported that all employees have resumed working from the building as of March 29th. A few more participants have returned to Lakeland Industries. The congregate meal sites continue

to remain closed, but will reopen the end of May. No services have been lost during the pandemic and case loads continue to increase. There is no longer a face mask mandate in the building but rather masks are encouraged to be worn. Staff meetings have resumed in person

instead of meeting virtually. Employees are encouraged to wear a face mask when going into client homes and meeting one on one. With no objection, this item will be removed as an

agenda item.

Page 1 of 3

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6. Approve accounts payable for Department of Human Services. Krizan discussed the accounts payable listing to the Board for Department of Human Services. Krizan provided an explanation to the Board members regarding payments and services for

March 2021 totaling $245,859.83. After reviewing the accounts payable, Leuenberger made a motion, seconded by Knaak, to approve the accounts payable as presented for March 2021.

Vote: 8 yes; 0 no; 1 absent (Steinke) 7. Review and discuss memorandum of understanding of janitorial services with

the Maintenance Department for the DHS Campus. Kane discussed the signed memorandum of understanding between Human Services and the Maintenance Department for janitorial services. The list details cleaning expectations and responsibilities. Kane reported that he is pleased with how things are going. Building concerns

are shared as needed between Kane and Steve Dreher. The janitorial service costs will continue

to be monitored.

Sandy Steinke arrived at approximately 9:19 a.m. 8. Review Department of Human Services mission statement and agency

philosophy. Kane reviewed the Department of Human Services mission statement and agency philosophy with the Board members. Kane also shared this with the employees as a reminder of the

Department's purpose. This is now displayed in the break rooms, lobby monitors, and will be shared as part of the orientation process with new hires. It will also be included with the annual

report. There was discussion to remove the word "that" from three sentences under the Agency

Philosophy.

Lost phone connection with Anne Miller. 9. Discussion and possible approval to accept the Ruben and Clara Schmidt

Memorial Fund to be used for training and materials within the health

promotion programs. Russell discussed as part of Aging, the health promotions received a grant from the Community Foundations for the Fox Valley Region. The grant was issued from the Ruben and Clara Schmidt

Memorial Fund in the amount of $491.97 to be used in training and materials for the health promotion programs. Motion made by Madsen, seconded by Hoffman, to accept the grant from

the Ruben and Clara Schmidt Memorial Fund. Vote: 8 yes; 0 no; 1 abstain (Miller) 10. Update of monthly activities. Anne Miller was reconnected by phone.

Income Maintenance Programs - Bartz reported that our IM (Income Maintenance) performance for March is 100%. The 2020-21 Energy Heating Season began October 1, 2020. So far 1,194

energy applications have been received, 125 paid crisis assistance applications, and 34 furnaces have been replaced, repaired, or assessed. Bartz also reported there is a special enrollment

period for 2021 Marketplace coverage. The expanded enrollment period runs until May 15th. Individuals may apply for new coverage or update an existing application. With the continued health emergency, there is money available for rental assistance and broadband assistance for

low income. Kinship/Foster care statistics - Stuber reported in March there were 15 children in foster care and 7 children with relative placements. There were 24 children in kinship care, of which 4 were

court ordered and 20 were voluntary. There were no children on the waitlist.

Page 2 of 3

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Youth aids statistics - Stuber reported in March there were two youth in corrections and no

youth were in residential care. Mental Health statistics - Frost reported in March there were 12 (9 adults and 3 youth)

individuals referred to inpatient services for a total of 78 days. There were no diversion days

used, no substance abuse residential days used, and no mental health residential days used.

Frost also reported on new referrals received in March are as follows: 24 adult protective

service referrals, 61 crisis referrals, and 27 jail referrals. There were 23 new outpatient clients. Drug Court update - Frost reported 12 drug court referrals have been received to date so far. In

2020, only 13 referrals were received for the year. There have been two new enrollments and

one more individual will be enrolling later this week.

Steinke stated she received calls from five individuals who are concerned about Drug Court and

they hope this program continues.

The second Drug Court Graduation is scheduled for Thursday, April 15th. There will be a live

stream broadcast so anyone interested can view the graduation virtually. The LTE position for

Drug Court has been filled to assist with duties during a maternity leave. Lakeland Industries report - Neumann reported in the month of March, 2,076 pounds of

aluminum cans were collected from 29 customers. The price of aluminum is $0.25 per pound. The revenues in woodworking and assemblies comparing March 2020 to March 2021 were

reported as well as year to date comparisons. Assemblies is seeing an increase with work again.

There was one referral received for the month of March.

An additional three participants have returned to Day Services. Neumann discussed the latest

job from Arty's entails placing a label sleeve on a 12oz bottle and using a hot glue gun to secure

the label. North States Wood Gates is interested in having participants return on site to work. 11. Board member comments or new business to be considered at a future

meeting. Kane reported that Governor Tony Evers visited Human Services on March 26th to talk about

broadband and telehealth. Governor Evers also toured the building and complimented the

County Board on an excellent job with the building project. 12. Per diem approvals for miscellaneous meetings. No action was necessary. 13. Next meeting date - May 11, 2021 at 9:00 a.m. The next Human Services Department Board meeting is scheduled for Tuesday, May 11, 2021

beginning at 9:00 a.m. 14. Adjournment. Motion made by Leuenberger, seconded by Knaak, to adjourn the meeting at approximately

9:49 a.m. Vote: 9 yes; 0 no; 0 absent

Recorded by: Melissa Bezio, Administrative Assistant

Page 3 of 3

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COVID Precautions for Opening of the Congregate Sites:

Shawano:

Facility Concerns

o The room has 9 long tables capable of seating two separate households (2

individuals residing together or spending a majority of their time together) and 3

tables able to accommodate one household each. This would allow for a

maximum of 21 households coming to participate in the activities at the Civic

Center. Each household must maintain a distance of 6 feet apart at the tables

able to accommodate 2 household. Hand Sanitizer will be kept at all tables.

o Masking is encouraged at all times except for during meals. We will have masks

available for those who forget.

o There will be maps and signs directing the flow of individuals walking through

the environment so that social distancing can be easily maintained.

o All participants will make reservations for participation on a first call basis within

24 hours of the BINGO/meal time (10:30 am). BINGO will be played on Monday-

Wednesday-Friday at 10:30 am. Meals are served at 11:30am. You do not need

to stay and eat to play BINGO. Those who are declined due to high numbers will

have the first opportunity to participate at the next session.

o Tables will need to be sanitized between BINGO and the meal if the individual

households sitting at a table change.

o Participants will be instructed to social distance, maintain their mask usage, and

wash their hands after each restroom use via literature posted and shared upon

their first visit.

o Meals will be pre-packaged and distributed by meal site staff/volunteers.

Silverware will be pre-wrapped with the napkin and distributed by the meal site

staff/volunteers. Gloves will be worn during distribution of all meals.

o BINGO cards will be individual use and participants will need to bring their own

markers. Fresh cards will be provided each session. Until the pandemic is over,

BINGO cannot be played for money as it had in the past.

o Each participant will wait to dispose of the meal containers until staff come

around with the trash receptacle and bin for silverware.

o Participants who cannot maintain the precautions will be referred to the Aging

Director.

Wittenberg:

Facility Concerns

o The room has ample room for tables and chairs. Tables will be set so that the

amount of participants participating can sit two households (2 individuals

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residing together or spending a majority of their time together) per table.

Currently the room can hold 10 tables so that equates to 20 households. Hand

sanitizer will be kept at all tables.

o All participants will make reservations to attend at least 24 hours prior. Those

who are declined due to high numbers will have the first opportunity to

participate at the next session.



o There will be maps and signs directing the flow of individual walking through the

environment so that social distancing can be easily maintained.



their first visit.







Director.

Tigerton:

Facility Concerns

o The room has ample room for tables and chairs. Tables will be set so that the

amount of participants participating can sit two households (2 individuals

residing together or spending a majority of their time together) per table.

Currently the room can hold 12 tables so that equates to 24 households. Hand

Sanitizer will be available at each table.

o All participants will make reservations to attend at least 24 hours prior. Those

who are declined due to high numbers will have the first opportunity to

participate at the next session.



o There will be maps and signs directing the flow of individual walking through the

environment so that social distancing can be easily maintained.



their first visit.




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Director.

Bonduel/Birnamwood/Navarino/Bowler:

Neither Bonduel nor Birnamwood are able to accommodate individuals until after

7.1.21. Navarino Nature Center may be able to, however, bus travel is not feasible as

only 4 individuals can ride the bus at a time due to COVID restrictions. Bowler is too

small to afford the 6 feet of social distance at this time.

Health and Hygiene Considerations on a Daily Basis:

All entrants into the facility (staff, volunteers, and participants) should review for symptoms of

COVID-19 and risk factors for infection (e.g. recent travel, exposure to a COVID-19 positive

individual, etc.). This will be posted at all doors as well as laminated and at all tables.

Participants are to go to the table that is reserved for them. There is to be 6 feet of space

between every household at a table with a maximum of 1-2 households at every table

depending on table size. A seating chart will be developed by the Nutrition Site Coordinator for

each meal and posted for participant guidance.

Temperatures will be taken by the Nutrition Site Coordinator of all participants and recorded.

Anyone with a fever will be asked to return home and will be provided a carry out meal.

Staff, participants and volunteers who have symptoms of COVID-19

o All staff, volunteers and participants with fever or COVID-19 symptoms should stay

home and consult their healthcare provider or local public health’s recommendations on

when to safely return to work.

o Participants with COVID-like symptoms can be provided with a carryout meal prior to

leaving.

Communication to staff, volunteers, and participants regarding hygiene:

o Emphasize effective hand hygiene, including washing hands with soap and water for at

least 20 seconds, especially before preparing or eating food; after using the bathroom;

and after blowing your nose, coughing or sneezing.

o Train staff, volunteers, and participants to recognize the symptoms of COVID-19.

Request that all staff, volunteers and participants refrain from discussing if individuals have

been vaccinated yet. If anyone has questions on obtaining a vaccination, refer them to the

Aging Director. A vaccination is not a requirement for attendance, but for the good health of

the community it is recommended.

Anyone not feeling comfortable with eating in the dining area, is able to have a carry out meal.

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Cleanliness of Facilities:

o Clean and sanitize high-contact areas (for example, doorknobs, buttons, cooler doors, stair

railings, menus if applicable) every two hours, or after each user if feasible.

o Sanitize tables and seating after each guest.

o Restrooms should be sanitized frequently, and the establishment shall monitor that participants,

staff, and volunteers adhere to physical distancing guidelines regarding restroom use.

o Sanitize food contact surfaces after each use

o Do not use disinfecting wipes to wipe more than one surface; use one wipe per item or area and

discard after each use or when visibly soiled.

o All meals will be pre-packaged by the caterer and distributed by the staff and volunteers.

Silverware will be rolled into the napkins and distributed by staff and volunteers.

o Facilities will be cleaned and sanitized each morning prior to use by the nutrition program.

Incident of COVID within the Nutrition Program:

Report any known case of COVID within the Nutrition Program to Public Health to seek

guidance.

Meet as a team with Public Health to determine further action.

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SHAWANO COUNTY DEPARTMENT OF HUMAN SERVICES HUMAN SERVICES DEPARTMENT BOARD: Chairperson - Richard Ferfecki; Vice Chairperson – Sandy Steinke; Secretary – William Switalla; Mark Bolin; Lisa Hoffman; Dennis Knaak; Jim Leuenberger; Thomas Madsen; Anne Miller

Updated 4/29/2021

Director (1)

Administrative Assistant (1)

ADRC of the

Wolf River Region

Aging Unit Behavioral Health

Division

Business Division Community Services

Division

Child

Support/Income Maintenance

Division

Operations Division Youth Division

ADRC Director (1)

Supervisor (1)

Dementia Care Specialist (1),

(1) VACANT

Disability Benefit

Specialist (2)

Elder Benefit Specialist (1)

Enrollment Counselor

Outreach & Prevention PT

(1) VACANT

Financial Support

Specialist (1)

Information & Assistance

Coordinator (1) VACANT

Information & Assistance

Specialist (7)

Office Assistant I

(1) VACANT

Resource Specialist (1)

Aging Director (1)

Dietitian LTE (1)

Drivers PT (7), LTE (6)

Home Visitor PT (1)

Nutrition Site Coordinator PT

(2)

Nutrition Specialist

(1) VACANT

Behavioral Health Division

Manager (1)

Emergency Services

Intervention Services

Supervisor (1)

APS/Crisis Case Manager (4)

Crisis Relief Worker

(1) VACANT

Outreach Prevention

Specialist (1)

Outpatient

Outpatient Clinical

Supervisor (1) VACANT

Clinical Social Worker (3),

(3) VACANT

Psychiatrist (2)

Contracted

Drug Court

Drug Court Coordinator (1)

Drug Court Coordinator, LTE

(1)

Intoxicated Driver

Program

Intoxicated Driver Program

Assessor (1)

Contracted

Business Division

Manager (1)

Contract

Administrator/Client

Rights Specialist/HIPAA

Compliance Officer

(1) VACANT

Office Assistant I PT

(1) VACANT

Administrative Services

Administrative Services Supervisor (1) VACANT

Clerk Typist (1)

Human Services Program

Assistant (1)

Office Assistant III (5)

Receptionist (1)

Financial Services

Accounting Supervisor (1)

Account Technician (3)

Accountant (1)

Fiscal Technician PT (1)

Community Services Division

Manager (1)

Birth to Three Program

Early Intervention Specialist/Lead (1)

Early Intervention Specialist (1)

Occupational Therapist (1)

Physical Therapist (1)

Speech Therapist (1) Contracted

Children’s Long Term

Support/Children’s Community Options Program

Youth Specialist Lead (1) Youth Specialist Case Manager (3)

Community Support Program


Supervisor (1)


Professional (4)

Behavioral Health RN (1)

Mental Health Technician (1)

Comprehensive Community

Services/Coordinated Services

Team

CCS Service Director (1)

CCS Service Facilitator (3)

CST Coordinator (1) VACANT

Income Maintenance

Division Manager (1)

Child Support

Child Support

Specialist (4)

Income Maintenance

Economic Support Lead

Worker (1)

Economic Support

Assistant/Economic

Support Specialist (8),

(1) VACANT

Energy Assistance

Specialist (1)

Energy Assistance LTE

(1), (2) VACANT

Economic Support

Screener

(1) VACANT

Fraud Investigator

(1) VACANT

PPACA

VACANT

Operations Division

Manager (1)

Lakeland Industries

Production Supervisor (1)

Vocational Assistant (6),

(1) VACANT

Vocational Specialist (4)

Vocational Placement

Specialist (1) VACANT

Youth Division Manager (1)

Case Manager LTE (1) VACANT

CPS Access/Agency

Intake (1)

CPS Initial Assessment

Worker (3)

CPS Ongoing Worker (3)

Foster Care/Kinship Care

Coordinator (1)

Juvenile Court Intake

Worker/Lead (2)

Juvenile Court Ongoing (3)

*Proposed changes to Department of Human Services’ organizational chart include adding Child Support under the Income Maintenance Division.

ADRC Executive

Committee

ADRC Governing

Board

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5I2021 DHS Boald - Iloolne Ihilllellalloe Division Reportwxmom

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IM ReapemsSummay —

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FoodSIxare Eenenfxssuance$4,107,755 20 D‘/TD/$1,099,808 90 W0Bay Lake Darxsanxum $39,453,255 53 mm

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Adults YouthJanuary 4 4February 8 3March 9 3April 8 1MayJuneJulyAugustSeptemberOctoberNovemberDecember

Adults YouthJanuary 35 17February 35 23March 53 25April 67 11MayJuneJulyAugustSeptemberOctoberNovemberDecember

2015 2016 2017 2018 2019 2020 2021January 43 113 59 95 95 108 52February 113 95 69 66 105 84 58March 56 105 69 99 67 93 78April 63 46 101 104 62 57 78May 41 73 98 125 114 51June 61 46 67 121 137 48July 54 35 64 131 119 21August 84 35 49 77 123 30September 86 50 66 55 112 50Ocotber 64 54 91 60 47 73November 41 30 63 40 38 46December 57 84 37 67 21 49

4

8 9 8

4 3 31

0

5

10

January February March April May June July August September October November December

2021 Number of Persons Inpatient Per Month

Adults Youth

35 35

5367

1723 25

11

0

20

40

60

80


2021 Number of Inpatient Days Per Month

Adults Youth

108

8493

57 51 48

2130

50

73

46 4952 58

78 78

0

50

100

150

January February March April May June July August September Ocotber November December

Comparison Graph of Number of Inpatient Days Per Month

2019 2020 2021

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2014 2015 2016 2017 2018 2019 2020 2021January 0 13 10 4 21 7 0 0February 9 1 1 4 26 47 22 0March 28 6 0 10 90 8 6 0April 0 6 0 0 77 5 0 0May 6 6 21 16 53 12 0June 5 4 17 30 38 0 0July 16 0 2 9 30 20 0August 25 0 0 3 37 5 0September 13 10 0 2 37 1 0October 8 8 0 30 31 31 0November 5 13 0 34 3 18 0December 1 4 6 5 0 0 0

AODA Mental HealthJanuary 0 0February 0 0March 0 0April 0 0MayJuneJulyAugustSeptemberOctoberNovemberDecember

0

22

6

0 0 0 0 0 0 0 0 00 0 0 00

10

20

30

40

50


Comparison of Number of Diversion Days Per Month

2019 2020 2021

0 0 0 00 0 0 00

0.2

0.4

0.6

0.8

1


2021 AODA & Mental Health Residential Days Per Month

AODA Mental Health

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Adult Protective ServiceCrisis JailJanuary 21 51 22February 13 48 17March 24 61 27April 22 69 14MayJuneJulyAugustSeptemberOcotberNovemberDecember

2018 2019 2020 2021January 36 37 42 22February 33 45 34 26March 37 44 23 23April 25 42 28 27May 23 27 20June 33 26 35July 40 29 37August 22 34 23September 33 40 33October 48 41 30November 42 39 27December 22 41 25

21

13

24 22

5148

61

69

2217

27

14

0

10

20

30

40

50

60

70

80

January February March April May June July August September Ocotber November December

2021 New Referrals Per MonthAdult Protective Service Crisis Jail

42

34

2328

20

35 37

23

3330

27 2522

2623

27

0

10

20

30

40

50


Comparison of Outpatient Intakes Per Month

2019 2020 2021

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2015 2016 2017 2018 2019 2020 2021

January 205 118 107 124 58 52 21

February 148 123 148 123 54 41 18

March 315 181 160 165 64 8 29

April 317 227 223 176 106 10 40

May 246 236 226 229 87 10

June 254 251 195 207 121 64

July 227 179 198 209 84 53

August 186 273 166 192 88 36

September 200 197 156 129 61 31

October 195 203 193 146 80 2

November 182 197 167 106 61 5

December 140 104 100 73 41 4

2015

Pounds

2016

Pounds

2017

Pounds

2018

Pounds

2019

Pounds

2020

Pounds

2021

Pounds

January 6,367 3,430 3,608 4,912 1,979 2,150 1,472

February 4,590 4,485 5,856 4,662 2,344 1,598 1,274

March 10,803 6,761 6,115 5,772 2,455 1,645 2,076

April 11,212 10,260 9,941 6,485 4,480 1,062 2,223

May 7,873 11,012 9,491 9,212 3,104 424

June 9,069 9,145 8,546 8,507 5,378 3,802

July 8,253 6,464 8,536 8,340 3,415 2,449

August 6,370 12,106 8,483 6,919 3,380 2,029

September 7,085 7,976 6,692 4,602 3,049 2,538

October 7,170 8,820 7,313 4,617 2,777 566

November 7,756 8,561 6,884 3,739 2,643 1,094

December 5,662 4,148 4,147 2,419 1,987 774

5241

8 10 10

6453

3631

2 5 4

21 1829

40

0

20

40

60

80

100

120

140


Comparison of Aluminum Customers Per Month

2019 2020 2021

2,150

1,598 1,645

1,062

424

3,802

2,4492,029

2,538

566

1,094774

1,472 1,274

2,076 2,223

0

1,000

2,000

3,000

4,000

5,000

6,000


Comparison of Aluminum Collections Per Month

2019 Pounds 2020 Pounds 2021 Pounds

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human services department board - 11 may 2021 - agenda - pdf

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