h&s leadership line management

Health and Safety Health and Safety Management LeadershipManagement Leadership

For Line ManagersFor Line Managers

Health and Safety Management Health and Safety Management Leadership-Line ManagersLeadership-Line Managers

• ObjectivesObjectives– Understand accountability for leading Understand accountability for leading

employees for Health and Safetyemployees for Health and Safety– Improve competency in managing the health Improve competency in managing the health

and safety process for the area you superviseand safety process for the area you supervise– Provide practical guidance to develop Provide practical guidance to develop

effective interaction skills for the health and effective interaction skills for the health and safety process with your employeessafety process with your employees

– Improve the overall health and safety Improve the overall health and safety program effectivenessprogram effectiveness


• What is Leadership?What is Leadership?– Leadership is one’s Leadership is one’s

ability to visualize what ability to visualize what might be!might be!

– Communicate it to give Communicate it to give directiondirection

– Initiate action to make Initiate action to make it realityit reality

– Get feedback and Get feedback and measure resultsmeasure results


• Leadership is a learned Leadership is a learned process!!!process!!!

• It has little to do with It has little to do with one’s level of intelligence!one’s level of intelligence!

• Leadership has nothing to Leadership has nothing to do with formal education! do with formal education! Degrees! Social position Degrees! Social position or political power!or political power!


• You can be a You can be a Manager and not a Manager and not a Leader.Leader.

• You don’t have to You don’t have to be a manager to be be a manager to be a Leader.a Leader.


• As a Line Manager, an As a Line Manager, an hourly employee, or a hourly employee, or a person expected to person expected to give supervision over give supervision over a project, contract a project, contract job, or other job, or other employees.employees.

• YOU SET THE YOU SET THE BENCHMARK for BENCHMARK for Health and Safety!Health and Safety!

Those who report to you

will be on the bench you set!


• What you say and do will be watched What you say and do will be watched by those you supervise!by those you supervise!

• Just like all the other responsibilities Just like all the other responsibilities you may have: HEALTH and SAFETY you may have: HEALTH and SAFETY IS ON YOUR SHOULDERS!IS ON YOUR SHOULDERS!

• Your Your AttitudeAttitude is a predisposition of the is a predisposition of the human mind to respond to a given set human mind to respond to a given set of circumstances! And your of circumstances! And your employees will respond accordingly!employees will respond accordingly!


• To Be A PRO-ACTIVE To Be A PRO-ACTIVE LEADER for HEALTH LEADER for HEALTH and SAFETYand SAFETY– Have a Have a “ZERO “ZERO

ACCIDENT”ACCIDENT” Mentality! Mentality!• This is a basic assumption This is a basic assumption

that accidents do not that accidents do not have to happen!have to happen!

• Always be on the Always be on the LOOKOUT for Health and LOOKOUT for Health and Safety Problems!Safety Problems!

• These problems turn into These problems turn into accidents!accidents!


• Take Take “Responsibility”“Responsibility”– If an employee could get If an employee could get

hurt! You must assume the hurt! You must assume the responsibility that you responsibility that you could have prevented it. could have prevented it. Just like the rest of your Just like the rest of your job! You really are job! You really are responsible!responsible!

• ““Act to Prevent”Act to Prevent” an an accident before you are told accident before you are told to do so.to do so.

• BE willing to look at all BE willing to look at all options!options!


• Elements of EFFECTIVE Elements of EFFECTIVE HEALTH and SAFETY HEALTH and SAFETY LEADERSHIPLEADERSHIP– Safety Leaders take Safety Leaders take

initiative to be pro-active initiative to be pro-active toward a desired goal !!!toward a desired goal !!!• No Lost Time, 30 Days- no No Lost Time, 30 Days- no

First Aid, Perform special First Aid, Perform special task with no incident, etc.task with no incident, etc.


• Health and Safety Health and Safety Leaders provide Leaders provide VISIONVISION by focusing by focusing on what is possible!on what is possible!

• We can work here We can work here with no accident!with no accident!– Here is where we Here is where we

must do better.must do better.– This is how we are This is how we are

going to do it!going to do it!


• Health and Safety Health and Safety Leaders must Leaders must SHARESHARE their VISION. their VISION.– Give it MeaningGive it Meaning– Give it DirectionGive it Direction

• Health and Safety Health and Safety Leaders must SHOW Leaders must SHOW HOW it is practical!HOW it is practical!


• Health and Safety Health and Safety Leaders Leaders give others give others confidenceconfidence that the that the vision can become vision can become a reality!a reality!

• Health and Safety Health and Safety Leaders excite Leaders excite others when any others when any progress is made progress is made towards the towards the GOAL!!!GOAL!!!


• So What are the ELEMENTS of So What are the ELEMENTS of EFFECTIVE HEALTH and SAFETY EFFECTIVE HEALTH and SAFETY LEADERSHIP:LEADERSHIP:– Take InitiativeTake Initiative– Provide VISIONProvide VISION– SHARE VISIONSHARE VISION– SHOW HowSHOW How– GIVE ConfidenceGIVE Confidence– Excite others on progressExcite others on progress– Get Feedback and Measure SuccessGet Feedback and Measure Success


• HOW DO YOU MAINTAIN EFFECTIVE HOW DO YOU MAINTAIN EFFECTIVE LEADERSHIP for HEALTH and SAFETY?LEADERSHIP for HEALTH and SAFETY?– Give a strong sense of Give a strong sense of PurposePurpose– BE BE PositivePositive, even when you have an accident., even when you have an accident.– Remember that is why it is called an accident, Remember that is why it is called an accident,

we did not expect it to happen! So what can we we did not expect it to happen! So what can we learn!learn!

– BE BE PersuasivePersuasive that we can overcome obstacles that we can overcome obstacles– BE BE PersistentPersistent-Quitters never win and Winners -Quitters never win and Winners

never quit!never quit!


• Lunsford’s Four P’s is a LAW OF Lunsford’s Four P’s is a LAW OF PERFORMANCE LEADERSHIP !PERFORMANCE LEADERSHIP !– Performance for health and safety is assured Performance for health and safety is assured

only when the vision to be attained becomes only when the vision to be attained becomes a clear expectation by the purposeful, a clear expectation by the purposeful, positive, persuasive, and persistent actions positive, persuasive, and persistent actions of the one who empowers others to act.of the one who empowers others to act.

• Purposeful, Positive, Persuasive, Purposeful, Positive, Persuasive, PersistentPersistent

Health and Safety Management Health and Safety Management Leadership-Line ManagersLeadership-Line Managers• In Summary:In Summary:

– Who is accountable to be the LEADER for Health and Who is accountable to be the LEADER for Health and Safety?Safety?

• You are for the employees/contractors you supervise!You are for the employees/contractors you supervise!

• How do you become EFFECTIVE in the HEALTH and How do you become EFFECTIVE in the HEALTH and SAFETY LEADERSHIP Area of Responsibility!SAFETY LEADERSHIP Area of Responsibility!– Mental AttitudeMental Attitude– Willingness to ACTWillingness to ACT– Provide Vision, Create Expectations, Build Provide Vision, Create Expectations, Build

bridges of Hope, and Build Trust !bridges of Hope, and Build Trust !


• So, How can I be Competent to So, How can I be Competent to Perform My Health and Safety Perform My Health and Safety Responsibilities ?Responsibilities ?– Well this takes time!!!Well this takes time!!!– You may be strong in some things and You may be strong in some things and

weak in others! weak in others! – Practice all the following and seek to be a Practice all the following and seek to be a

better manager!better manager!

• We have eleven steps to be a We have eleven steps to be a Competent Leader of Health and Competent Leader of Health and SafetySafety for your subordinates !!! for your subordinates !!!


• ResponsibilityResponsibility

• Positive Positive ExpectationsExpectations

• Informed JudgmentInformed Judgment

• ConceptualizationsConceptualizations

• Use of Multiple Use of Multiple Influence StrategiesInfluence Strategies

• InfluenceInfluence

• Conscientious Use Conscientious Use of Disciplineof Discipline

• Effective Effective CommunicationCommunication

• PlanningPlanning

• InitiativeInitiative

• Monitor ResultsMonitor Results

Eleven Steps to be an Effective Leader for Health and Safety


• Summary of Competency as the Summary of Competency as the Health and Safety Leader of your Health and Safety Leader of your subordinatessubordinates– As you can see! Health and Safety is just As you can see! Health and Safety is just

like the rest of your job skills that must like the rest of your job skills that must be obtained.be obtained.

– Give Health and Safety and your Give Health and Safety and your Employees More Concern for Health and Employees More Concern for Health and Safety! Safety!

Interaction Skills for Interaction Skills for Health and SAFETYHealth and SAFETY

Practice SafetyPractice Safety


• Practice Skill #1Practice Skill #1– Safety TippingSafety Tipping

• How many of us How many of us have mom’s that have mom’s that said:said:– Drive carefulDrive careful– Take your coatTake your coat– Wear your shoesWear your shoes– Come back hereCome back here– Watch your stepWatch your step


• Do you see Mom as Do you see Mom as giving you giving you harassment ?harassment ?

• No-She cared enough No-She cared enough to say something!to say something!

• As a supervisor, you As a supervisor, you should care enough to should care enough to give safety tips- give safety tips- another good hat to another good hat to wear!!!wear!!!


• Skill # 2Skill # 2– Promote time Promote time

spent on spent on appropriate safe appropriate safe behavior!behavior!

• I want you to find a safe I want you to find a safe way to do this job.way to do this job.

• Set up a meeting on how Set up a meeting on how to do it safely.to do it safely.

• Encourage planning Encourage planning safety into the task, first.safety into the task, first.


• Skill # 3Skill # 3– Start meetings with Start meetings with

SAFETY FIRST !!!SAFETY FIRST !!!• Do not allow the meeting to Do not allow the meeting to

continue until a good safety continue until a good safety discussion is held!discussion is held!

• This LETS EVERYONE that This LETS EVERYONE that reports to you know, YOU reports to you know, YOU ARE FOCUSED on HEALTH ARE FOCUSED on HEALTH and SAFETY UNDER YOUR and SAFETY UNDER YOUR WATCH!WATCH!

• It is the only way to make It is the only way to make the puzzle whole!!!the puzzle whole!!!

HEALTH & SAFETY

Production Quality

People Performance


• Skill # 4Skill # 4– Make Safety Make Safety

Contacts DailyContacts Daily• Talk to one of your Talk to one of your

subordinates daily about subordinates daily about safety!safety!

• Have you done your safety Have you done your safety observation?observation?

• Have you had a safety Have you had a safety problem today?problem today?

• Can you look at this safety Can you look at this safety problem and let me know problem and let me know what you think?what you think?


• Skill # 5Skill # 5– Reward SAFE Reward SAFE

behavior and behavior and recognize that recognize that appropriate discipline appropriate discipline must be used when must be used when deemed necessary.deemed necessary.

• Verbally give approval for:Verbally give approval for:– Good Job for Looking out for Good Job for Looking out for

safety first.safety first.– We made it with out incident We made it with out incident

do to your excellent do to your excellent planning for safety first!planning for safety first!


• Then, some things must Then, some things must be said like:be said like:– Numbers are important to Numbers are important to

me! You have had two me! You have had two accidents in your area.accidents in your area.

– I am concerned for you and I am concerned for you and those that work with you.those that work with you.

– I want a plan of how you I want a plan of how you will prevent any further will prevent any further injury to yourself.injury to yourself.


• Skill #6Skill #6– Ask Questions?Ask Questions?

• What are our procedures for doing this What are our procedures for doing this safely?safely?

• What does OSHA say about this?What does OSHA say about this?

• What do our health and safety people What do our health and safety people think?think?

• How can we get hurt?How can we get hurt?

• How are we going to prevent an accident?How are we going to prevent an accident?

• Let everyone know:Let everyone know:– You follow the book!You follow the book!– You do not want someone hurt!You do not want someone hurt!


• Skill # 7Skill # 7– ListenListen

• When someone has a When someone has a safety issue, YOU safety issue, YOU MUST LISTEN!MUST LISTEN!


• Skill # 8Skill # 8– Give answersGive answers

• If you do not give If you do not give answers… You will not answers… You will not gain respect for your gain respect for your safety concerns.safety concerns.

• Make good choices and Make good choices and provide an answer.provide an answer.

• It’s hard to play by It’s hard to play by yourself.yourself.

Health and Safety Health and Safety Management Leadership-Line Management Leadership-Line

ManagersManagers

Improve the overall Health Improve the overall Health and Safety Program and Safety Program

Effectiveness Effectiveness


• By providing Health and By providing Health and Safety as part of your job Safety as part of your job in managing other in managing other employees, we will have a employees, we will have a better and safer place to better and safer place to work!work!

• This increases job This increases job satisfaction.satisfaction.

• Provides for personal gainProvides for personal gain


• Employees choose to do Employees choose to do it safely and limits lost it safely and limits lost time on production due time on production due to injury! Not to mention to injury! Not to mention personal pain suffered by personal pain suffered by an employee.an employee.

• Improved Improved Communication in all Communication in all areas.areas.

• Makes us more efficient.Makes us more efficient.

• Besides it is the right Besides it is the right thing to do! Legally, thing to do! Legally, Morally, and Personally.Morally, and Personally.

Keep your watch off the skid ramp!

What do we get from this?

• The Bottom LineThe Bottom Line– The leadership characteristics described here The leadership characteristics described here

can help build self-directed responsibility for can help build self-directed responsibility for health and safety. It’s usually more desirable health and safety. It’s usually more desirable for people to be self directed rather than other for people to be self directed rather than other directed, especially when trying to promote directed, especially when trying to promote health and safety. When people are self health and safety. When people are self directed to perform safely, they don’t need and directed to perform safely, they don’t need and external accountability system. Plus, they are external accountability system. Plus, they are prone to actively care for the safety and health prone to actively care for the safety and health of others, a key step in achieving a total health of others, a key step in achieving a total health and safety culture.and safety culture.

• You are the key motivator for this directionYou are the key motivator for this direction

Are you a Lion or Are you a Lion or Gazelle?Gazelle?


• Number 1Number 1– Have a Sense of Have a Sense of

ResponsibilityResponsibility• Your are responsible for the Your are responsible for the

failures and problems of failures and problems of your subordinates.your subordinates.

• Take action to promote well Take action to promote well being for your subordinates.being for your subordinates.

• Take it that your reputation Take it that your reputation is on the line by what your is on the line by what your subordinates do for you and subordinates do for you and others.others.

• It is your Family.It is your Family.


• Number 2Number 2– Positive ExpectationsPositive Expectations

• Strong conviction that Strong conviction that subordinates are a subordinates are a valuable resource. They valuable resource. They make or break you!make or break you!

• Acknowledge the Acknowledge the strengths of your strengths of your subordinates and assist subordinates and assist on their weaknesses.on their weaknesses.

• Directly express to your Directly express to your subordinates that they subordinates that they can and will succeed.can and will succeed.


• Number 3Number 3– Informed JudgementInformed Judgement

• Form opinions and make Form opinions and make decisions based on facts decisions based on facts and available and available information!information!

• Make decisions using data Make decisions using data and experience.and experience.

• Be prepared to explain Be prepared to explain why you chose to NOT DO why you chose to NOT DO IT THE WAY a subordinate IT THE WAY a subordinate suggested.suggested.


• This is This is IMPORTANTIMPORTANT!!– It is your decision!It is your decision!– You want subordinates to give direction You want subordinates to give direction

and advice.and advice.– This is part or your process!This is part or your process!– A subordinate respects you deciding not to A subordinate respects you deciding not to

do it their way do it their way if you explain whyif you explain why!!– This builds This builds TRUSTTRUST and and opens the dooropens the door for for

discussion because you discussion because you valued their valued their opinionopinion with an answer! with an answer!


• Number 4Number 4– ConceptualizationConceptualization

• Interpret the meaning Interpret the meaning of non verbal cuesof non verbal cues

• Identify trends in Identify trends in behavior or patterns behavior or patterns that put employees at that put employees at riskrisk

• Grasp complex Grasp complex unfamiliar ideasunfamiliar ideas

• Identify common Identify common patterns of repeated patterns of repeated old or new situationsold or new situations


• Number 5Number 5– Use of Multiple Use of Multiple

Influence StrategiesInfluence Strategies• Establish credibility by Establish credibility by

expertise or expertise or professionalismprofessionalism

• Model Expected Model Expected BehaviorBehavior

• Influence by appeal to Influence by appeal to a higher purposea higher purpose

• Build relationships for Build relationships for accomplishing the accomplishing the same goals.same goals.


• Number 6 - InfluenceNumber 6 - Influence– Use symbols to increase Use symbols to increase

morale, loyalty, and sense morale, loyalty, and sense of belonging!of belonging!

– Make public to other areas Make public to other areas individual or group individual or group outstanding effortsoutstanding efforts

– Be visible with your Be visible with your expressed purpose of expressed purpose of showing interest, concern showing interest, concern and appreciation of safetyand appreciation of safety


• Number 7 -Number 7 -Conscientious Use of Conscientious Use of DisciplineDiscipline– Enforce disciplinary Enforce disciplinary

standardsstandards– Do not hesitate to Do not hesitate to

exercise disciplinary exercise disciplinary power when harm to a power when harm to a person, department person, department appears likely.appears likely.

– Never ignore a situationNever ignore a situation


• Number 8 - Effective Number 8 - Effective CommunicationCommunication– Explain why, share Explain why, share

information, information, communicate the purpose communicate the purpose of decisionsof decisions

– Take steps to ensure that Take steps to ensure that people absorb what is people absorb what is communicated to themcommunicated to them

– Tailor communication for Tailor communication for the intended audience the intended audience

– Have daily one to one Have daily one to one conversation on Safetyconversation on Safety


• Number 9 - PlanningNumber 9 - Planning– Plan beyond the demand Plan beyond the demand

of the immediateof the immediate– Set priorities on the level Set priorities on the level

of effort to be expended of effort to be expended on various safety activitieson various safety activities

– Identify your obstacles and Identify your obstacles and make plan to overcome make plan to overcome themthem

– Match people with job and Match people with job and skills needed for best skills needed for best performanceperformance

– Develop and action plan to Develop and action plan to reach the objective.reach the objective.


• Number 10 - Number 10 - InitiativeInitiative– Introduce new ideas Introduce new ideas

and or new and or new proceduresprocedures

– Act quickly or Act quickly or immediately to immediately to resolve safety issuesresolve safety issues

– Persist in overcoming Persist in overcoming obstaclesobstacles


• Number 11 - Monitor Number 11 - Monitor ResultsResults– Actively observe progress, Actively observe progress,

seek and collect seek and collect performance informationperformance information

– Evaluate plans to activitiesEvaluate plans to activities– See the information See the information

provided in meetings for provided in meetings for safety carry equal weight safety carry equal weight to the other issuesto the other issues

– Relentless pursuit of Relentless pursuit of closure or continued closure or continued improvementsimprovements

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