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1 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP and Linux Distributions Bruno Cornec, HP EMEA Open Source and Linux Profession Lead March, 2013

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1© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP and Linux DistributionsBruno Cornec, HP EMEA Open Source and Linux Profession Lead

March, 2013

2© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Introducing Myself● Software engineering and Unices since 1988

– Mostly Configuration Management Systems (CMS), Build systems, quality tools, on multiple commercial Unix systems

– Discover Open Source & Linux (OSL) & first contributions in 1993

– Full time on OSL since 1995, first as HP reseller then @HP

● Currently:– Master Technology Architect on OSL for the HP/Intel Solution Center, Grenoble

– OSL HP Advocate

– EMEA OSL HP Profession Lead

– Solutions Linux Conference and OWF board member

– MondoRescue, Dploy.org, Project-Builder.org Project Lead

– LinuxCOE, mrepo, tellico, rinse, fossology, collectl contributor

– FOSSBazaar and OSL Governance enthusiast

– Mandriva, Mageia, Fedora packager

3© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP: Leading innovation for more than 75 years

1968Programmable desktop calculator

2005 Virus throttle

1986 3D graphics workstations

1986 Commercialized RISC chips

1972 Pocket scientific calculator

1975Standard for interface bus

1984 Inkjet printer

1980 Office laser printer

1980 64-channel ultrasound

1989 Digital data storage drive

1964Cesium-beam atomic clock

1999 Molecular logic gate

1994 64-bit architecture

2001 Utility data center

2003 Smart cooling

1966Light emitting diode (LED)

2007 FOSSology

2013 Moonshot

2002 Rewritable DVD for standard players

1963Frequency synthesizer

1956Oscilloscope

1951High-speed frequency counter

1942High-reliability voltmeter

1939Company foundingResistance capacitance audio oscillator

2011 MagCloud

20113D Photon Engine

2010OpenStack Foundation

1995 Linux on 64-bit architecture

4© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Introducing HP: the most comprenhensive IT company

Printing

Services

Enterprise Servers, Storage & Networking

3%HP Financial Services & Corp. Investments

29%

28%

17%

U.S. 35%Canada/Latin America 10%

45% 36%

19% 3% Software

20%

Personal Systems

FY12 net revenue: $120.4 BBy segment(1) By region

Americas

1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.

EMEA

Asia Pacific

5© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Introducing HP: the most comprenhensive IT company

Printing

Services

Enterprise Servers, Storage & Networking

3%HP Financial Services & Corp. Investments

29%

28%

17%

3% Software

20%

Personal Systems

FY12 net revenue: $120.4 BBy segment(1)

1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.

66 % of revenue coming from HP hardware products

– Servers (From 1 to 32 sockets - 3 archs: x86, ia64, ARM – 5 OSes: Windows, Linux, HP-UX, OpenVMS, Non-Stop)

– PCs (2 ranges: consumer, enterprise – 4 OSes: Windows, Linux, ChromeOS),

– Tablets (2 ranges: consumer, enterprise – 2 OSes: Windows, Android)

– Printers (Laserjet, Deskjet, DesignJet)

– Storage (MSA, EVA, 3Par, XP, ...)

– Network (Procurve, 3Com)

6© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Introducing HP: the most comprenhensive IT company

Printing

Services

Enterprise Servers, Storage & Networking

3%HP Financial Services & Corp. Investments

29%

28%

17%

3% Software

20%

Personal Systems

FY12 net revenue: $120.4 BBy segment(1)

1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.

– Commercial software (multiple OSes supported, including Linux). Provides specific features or fill various niche areas. What brings the 3%.

– Free of charge software (multiple OSes supported, including Linux) – Difficult to Open Source due to Hardwar features exposure

– Open Source Software (multiple OSes supported, including Linux). Kernel drivers, MC Linux, FOSSology, Apache projects, OpenStack, ...

7© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Introducing HP: the most comprenhensive IT company

Printing

Services

Enterprise Servers, Storage & Networking

3%HP Financial Services & Corp. Investments

29%

28%

17%

3% Software

20%

Personal Systems

FY12 net revenue: $120.4 BBy segment(1)

1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.

– Consulting– Support– Managed– 6500 trained

professionals on OSL (5500 in the OSL Profession !)

8© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

A New Style of IT is emerging…

Client / Server

PCs

Transactional Systems

New Style of IT

Cloud

Mobility Big Data

Social

9© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

A New Style of IT is emerging…

Client / Server

PCs

Transactional Systems

Cloud

Mobility Big Data

Social

Comprehensive Solutions

…that bridge from the past to the future

…and integrate across platforms

Hardware Software Services

10© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

A New Style of IT is emerging…

Client / Server

PCs

Transactional Systems

Cloud

Mobility Big Data

Social

Comprehensive Solutions

…that bridge from the past to the future

…and integrate across platforms

Hardware Software Services

12© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Innovating far into the future

Breaking new ground in how data is analyzed, visualized and converted into actionable

intelligence

Replacing existing computing technologies with massive

universal main memory

Creating breakthrough advances in photonics for transmitting data

via light not copper

13© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP's commitment to Open Source

14© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP's strategy on Open Source & Linux (OSL)HP enables end to end solutionsSupport OSL with as many HP deliverables as possibleImprove the OSL ecosystem with partners to deliver end to end solutions

HP promotes freedom of choiceOpenness in support offeringsCustomers can support themselves or pay support providersFollow or fork if upstream unacceptable

HP establishes legal comfort OSL Governance since 2000 (OSRB, FOSSology, FOSSBazaar, SPDX, indemnification back in 2003)Fight licenses proliferation using existing ones (GPLv3 contributions)Helped build the Linux and OpenStack Foundations

HP differentiatesOSL Communities relationships. Influence with respect of their values and contributor expectations. Intimate expertise. E.g. 170 years of cumulated experience in Linux kernel. 6500+ specialists.

15© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP's commitments on Open Source & Linux (OSL)HP consumes OSLIn IT: Apache, Bind (100), DHCP, NTP, Clustered OpenLDAP (15) + perl customization, Postfix (6+TB/year), Linux, Sympa, Wordpress, LinuxCOE, Pligg, …

In products: printers, software, servers, TV, ...

HP's commitment to OSL communitiesHP's contributions to Squid, Samba, Apache, Linux Kernel, OpenStack...

HP's leadership in some flagship communities (2 Debian Project Leaders, OpenwebOS, OpenStack, hplip, LinuxCOE, FOSSology, FOSSBazaar, MondoRescue, Project-Builder.org, Shorewall, Seagull, OpenSSI, Lustre, Linux ia64, AdvFS, handhelds.org)

HP's direct support to communities: Kernel summit, OWF, LinuxCon, LCA, DebConf, X.org summit, GUADEC, KDE summit – ProLiants runs kernel.org, debian.org - helps LI, FSF, Linux Foundation, OSI, OSDL, ...

http://opensource.hp.com

16© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

LicensesLicenses CommunityCommunity MethodologyMethodology

•You can use all three as a competitive advantageYou can use all three as a competitive advantage•The business model shifts to subscriptions and supportThe business model shifts to subscriptions and support•The more you get involved, the more you can influence/controlThe more you get involved, the more you can influence/control

Almost 60 licenses todaySome require that code changes be returned to the community at largeThese are called copyleft or reciprocalThey are not viralThis requirement is what makes the methodology workOther licenses are similar to the public domain and have few requirementsCopyrights are still a core foundational element of all open source licenses

Any collection of developers with a common interestHistorically made up of free agentsIncreasingly funded by large companies sharing development costsGovernments and academia also contributing at an increasing pace

Communal, shared developmentVarious projects each with their own subcultureGovernance models vary widely, some autocratic, others consensus basedVery few roadmaps, but some projects are starting to publish themInfluence and control is achieved by being integrated & involvedIndividuals are largely in control, not companies

Open Source is “3 things”

17© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Open Source Governance IPTools Agents:

License analysis Source code reuse Linux kernel taint analysis LSB compliance (conceptual)

Code repository (in development) Meta data (in development) OSRB portal / proposal tracking

system

Best Practices (HP internally-developed)

• Defined and communicated corporate-wide policies (training, awareness & knowledge base)

• Open Source Program OfficeCentral place where all open source activities are understood for consistent communication inside/outside the company. Reponsible of http://opensource.hp.com and HP's promotion.

• Open Source Review BoardCore Governance process evolving throughout years, controlled by a virtual team of Open Source experts.Control FOSS used, delivered, shipped, new FOSS products, employee contributions, ...

• Open Source Policy Manual

• Legal FOSS expertise

18© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP ProLiant and Linux distribution support

19© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP has led Linux server market for more than a decade

LinuxCOE

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.20

Linux from HP supports greater choice

Community Linux Performs sanity tests of community

Linux distributions with several ProLiant servers

Supports ProLiant server hardware Offers the ProLiant Support Pack “as is” Directs software issues to community

resources and supports the community

Commercial Linux Tests commercial Linux distribution early

and often (with beta OS, new hardware) Enables commercial distribution near launch

date of new ProLiant hardware Obtains Linux vendor certification for

representative ProLiant servers Provides support for ProLiant Support Pack

HP provides support Partner provides support Community provides support

http://communitylinux.orghttp://www.hp.com/go/rhelhttp://www.hp.com/go/sles

http://www.hp.com/go/ubuntuhttp://www.hp.com/go/oel

21© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP ProLiant Linux portal : http://www.hp.com/go/proliantlinux

Single Point for HP ProLiant deliverablesCertification matrices

Drivers

White Papers

Solutions

Support

22© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP ProLiant Linux portal : http://www.hp.com/go/proliantlinux

HP / OSSI / Bruno Cornec23

The Open Source Solutions Initiative

»Customers are highly interested in Open Source Solutions (cost + control)

»Red Hat is the leader in Open Source and first company reaching 1B$ of Open Source revenue

»HP #1 in Linux server market share,$13.9B cumulative server revenues; 3.2M servers sold

»Intel is in the second company contributing to the Linux Kernel

…more information available at http://www.hpintelco.net/hp-intel-redhat.htm

Drive awareness and adoption of Intel, HP and Red Hat solutions as the highest value platform for today's + tomorrow's enterprise solutions

● Executive briefings and discovery sessions

● Open Source workshops

● Innovative Solutions

● Proof-of-Concepts

24© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP ProLiant differentiators

25© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP ProLiant insight Ligths-Out (iLO)

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.26

Powerful integrated solutions

iLO and Linux

ILO access through• SSH/SMASH• IPMI• HP CLI tools• Web interface• From Linux with hpilo• Exposes monitoring

details via SNMP

27© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP ProLiant Software Depot Repository (SDR)

28© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Welcome to HP's SDR

Who HP ProLiant Linux R&D Team

What Drivers, utilities, agents and tools for HP ProLiant Linux Systems

When Updated when new hardware or Linux distributions are released

Where http://downloads.linux.hp.com/SDR

How Install packages using yum, apt, zypper

Why Extra functionality specifically designed for HP ProLiant hardware

How much Free of charge (not Free,Open Source Software)

29© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Software Delivery Repository

SDR structure regular expression:http://downloads.linux.hp.com/SDR/downloads/[SPP|MCP|Extras|FW]/[rhel|suse|centos|ubuntu|asianux|opensuse|oracle]/[pool/non-free/*.deb]|[<distversion>/<arch>/current/*.rpm]

http://downloads.linux.hp.com/SDR

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.30

HP Management Component Pack for ProLiant (MCP)Bundle of HP Provided value add tools for ProLIantContains HP tools and utilities (no drivers – cf: SPP)Available as individual Linux packages from the MCP SDR repositorySpecifically for community supported distributions

Provides the following features:● System Health Monitor (thermal, environmental, electrical, system components)● SNMP MIBs and configuration script● Automatic Server Recovery (ASR) Daemon and Events● Advanced Systems Management (ASM) Controller communication + CLI (hpasmcli)● Pre-failure warranty on CPUs and memory and diagnostics tool (hpdiags)● Access to the Integrated Management Log (IML) (hplog)● Control Unit ID (hpuid) management● Smart Array configuration tool (hpacucli)● iLO configuration tool (hponcfg)● Optionally a Web interface for all these aspects

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.31

HP Service Pack for ProLiant (SPP)Bundle of all HP Provided value add for ProLIantContains what the MCP providesContains HP firmware, driver updates (when needed) and additional utilitiesAvailable as individual Linux packages from the SPP SDR repositoryAvailable as Bootable DVD ISO image for convenient all-in-one deliverySpecifically for enterprise supported distributions

Provides the following features: ● Version control Agent (hp-vca)● HP Smart Update Manager (hp-sum)

● automate hardware update● perform comparison between

provided/installed/available firmware● Additional drivers for recent servers or bug fixes

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.32

HP ProLiant Linux Software Stack

cciss / hpsaDriver

hpacucli

cpqacuxe

Smart Array ILO

hpilo

hp-smh / hp-smh-templates

Upstream HP component

SDR HP MCP component

fibreutils / hp-fc-enablement

hp-vca

hponcfg hp-health / hp-ams /hpdiags / hp-snmp-agents

hp-sum

Pkg

UI

hp-scripting-tools

hpwdt

FWMonitoring BIOS

qla2xxxlpfc

hpacucli hpacuscripting

hp_rescanlssd / lssg

hponcfghpasmcli / hploghpdiags / hpuid

CLI hp-conrephpsum/ hp-fm

FC NIC

bnx / mlnxigb / e1000

hpsum / hp-fm

SDR HP Extras/FW component

SDR HP SPP component

FW CPxxx.scexe CPx.scexe CPxxx.scexe CPxxx.scexe CPxxx.scexe

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.33

Installing packages from SDRPoint your host to the HP Software Depot Repository (SDR)

# wget http://downloads.linux.hp.com/SDR/downloads/bootstrap.sh# sh ./bootstrap.sh ManagementComponentPack|ServicePackforProliant|Extras|FW

Update repositories (deb)

# apt-get update

Update repositories (rpm)

# yum|zypper update

Install updated drivers (deb)

# apt-get install hp-e10000 hp-tg3

Install updated drivers (rpm)

# yum|zypper install hp-e10000 hp-tg3

Install new software agents (deb)

# apt-get install hpacucli hponcfg

Install new software agents (rpm)

# yum|zypper install hpacucli hponcfg

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.34

Command example : hpacucliDisplays most Smart Array RAID controller parameters and allow to modify most

Show all Smart Array Controllers# hpacucli ctrl all showSmart Array P410i in Slot 0 (Embedded) (sn: 50014380059CCD00)

Show detail of the embedded Smart Array Controller# hpacucli ctrl slot=0 show detailSmart Array P410i in Slot 0 (Embedded) Slot: 0 Serial Number: 50014380059CCD00 Cache Serial Number: PAAVP9SXTPGU RAID 6 (ADG) Status: Disabled Controller Status: OK Hardware Revision: C Firmware Version: 5.12 […] Cache Ratio: 25% Read / 75% Write […] Total Cache Size: 512 MB Total Cache Memory Available: 400 MB

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.35

HP Smart Update Manager

36© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Smart Start Scripting Toolkit

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.37

HP Smart Start Scripting Toolkit (SSSTK)

Bundle of optional HP tools for ProLIantContains HP utilities to automate Hardware configuration of HP ProLiant ServersAvailable as individual Linux packages with dependencies for use with the native distribution update manager (yum, yast, apt-get) from the Extras SDR repositorySSSTK captures iLO, BIOS and RAID Firmware configurations on a master server and is able to redeploy these configuration on a bare metal target machine in an unattended manner.This toolkit is designed to be customized by experienced IT administrators, familiar with scripting under Linux and ProLiant servers.

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.38

HP SSSTK in action

Capture/Create serverconfigurations (iLO, BIOS,

& SA). Create scriptsBootable CD or

over the Network install

HW conf + Install OS fromCD or Network Share

11 22 33

server data file

options data file

Script File

PXE bootCD boot

USB boot

Setup InstallationServer

Configure PXE, TFTP, DHCP, DDNS, NFSConfigure SSSTK

Load OS bits

Bundle of optional HP tools for ProLIantHP utilities to automate HW configuration of HP ProLiant ServersAvailable as individual Linux packages usable with the SDR repo

39© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

PUSK Choices› The HP ProLiant USB setup key (PUSK) is a set of tools working together with the HP

Smart Start Scripting Tool Kit (SSSTK) and HP Software Depot Repository (SDR) to create a bootable USB key to easily and automatically capture and deploy BIOS, RAID and iLO configurations on HP ProLiant servers.

› The PUSK allows to easily modify configuration on site, while also storing logs of the setup run.

› The PUSK is easily mountable from both a Windows (operator machine) or a Linux (deployed server) environment using a VFAT FS.

› The PUSK is built from a master machine using the running distribution (RHEL 6 for now) and the HP SDR.

› The PUSK provides 1 simple text based config file which has to be configured for iLO setup (IP conf, License, Password).

› The other extracted configurations are also modifiable in XML format, as well as the boot configuration done with syslinux.

40© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP ProLiant Firmware management new approach

No one buys a server to update firmware !

41© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Today's approach: scexe● Advantages:

● scexe == Self extracting zip file, relatively easy to handle● Stable : developed over 10 years ago (but hasn’t changed much, no real resources

around the techno)● Provides online Linux firmware update

● Drawbacks :● Proprietary package format● No repository management (yum/apt/...)● No dependency management (wrt dynamic library needed)● No signature support● Difficult or impossible to script

42© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

New approach: using packages ? ● Drawbacks :

● Linux packages (RPM/DEB) designed for installing software, not firmware● Unrelated to firmware state (pkg installed but FW not)● Querying the package manager tells us about the package, not the firmware

● Solution :● Decoupling FW handling and FW flashing● Packages (RPM/DEB) used to deliver the firmware (thus repo, deps, signature, …)● Light weight tool, doing 1 thing well, to apply the firmware● Future hp-sum integration

● Advantages :● Standard and open process (using usual tools at distribution level)● CLI und UI integration without effort nor specificity● Scripting and installation server easy integration● Security embedded (rpm -V, signature)

43© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.43

YUM

Internet (SDR)

HP ProLiant DL580 G7

How does it work ?RPM

# ./bootstrap.sh ProLiant-FW# ./bootstrap.sh Extras

# yum groupinstall "HP ProLiant DL580 G7"

# hp-fm upgrade

44© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP Services differentiators

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.45

Uniform coverage. Flexible options. Linux from HP is better supported

Proactive 241Support plusSoftware support

•Rights to new versions•Product and document updates

•Incident and unlimited•Software tech assistance•2 hour response

•Hardware 4 hour response •Software tech•assistance•2 hour response•13x5 or 24x7 coverage

•Hardware 4 hour response •Software tech•assistance•2 hour response•Service account manager•Support planning•System Health Check•Remote diagnosis•24x7 coverage

Named tech •Account team•Support planning•Proactive services•Change management •6 hour CTR Hardware•Software tech assistance•Immediate response for critical problems•Remote diagnosis •24x7 coverage

Software updates Critical

•~99% of all calls resolved by HP•73,000 service partners•6500 Linux-trained professionals•112 response centers worldwide •2 hour response •1 phone number

46© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Comprehensive HP Linux Services•Mission critical support•Proactive planning & assistance•Reactive multi-vendor hardware &

software support

•Linux education & industry (LPI) certification

•Integration services•Onsite installation•Data center services

•Planning, implementation, staffing, and ongoing operations

•Database apps•Financial services•HPTC•Telco•Web infrastructure

HP’s Linux support services rated

“Best Value” byNetwork Computing

SupportManaged Services

Porting & Migration

Architecting

ConsultingProject Management

Deployment

Training

•Single point of accountability

•Solution design & implementation

•OS application porting & migration

Project Management &

Solution Integration

6,500 Trained HP Linux Professionals

47© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

47 April 5, 2013

Without HP Factory Express With HP Factory Express

Faster time to solution

Free up valuable IT resources

Maximize your IT investment

HP Factory Express is here to help with Linux

48© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

HP provides comprehensive support servicesFlexible options. Uniform coverage.

Support PlusHW 4 hr response Software techassistance2 hr response13x5 or 24x7 coverage

Mission Critical

Named tech •account team•Support planning•Proactive services•Change management •6 hr CTR HW•Software tech assistance•Immediate response for critical problems•Remote diagnosis •24x7 coverage

Software Support•Incident and unlimited•Software tech assistance•2 hr response

Proactive 24•HW 4 hr response •Software tech•assistance•2 hr response•Service account manager•Support planning•System Health Check•Remote diagnosis•24x7 coverage

Software UpdatesRights to new versionsProduct & document updates

http://www.hp.com/services/linux

HP is the single point of accountability and sourcing for Linux solutions in heterogeneous multi-technology, multi-vendor environment with support for many ISVs including Red Hat and Novell

49© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

What about PCs ?

Let's talk !

50© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Find out more on HP value add around Open Source & Linux

51© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Some reference sites :› Portal: http://www.hp.com/go/proliantlinux › Certification: http://h18004.www1.hp.com/products/servers/linux/hplinuxcert.html› RHEL on ProLiant : http://www.hp.com/go/rhel› Service Pack for ProLiant : http://www.hp.com/go/spp› Insight Foundation: http://www.hp.com/go/foundation › SDR: http://downloads.linux.hp.com/SDR/› SSSTK: http://www.hp.com/servers/sstoolkit › PUSK: http://pusk.project-builder.org/browser/0.9.6› Project Builder: http://www.project-builder.org› Dracut: https://dracut.wiki.kernel.org/

References

52© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

”Changes are never easy to make. There is comfort and safety in tradition, but change must come, no matter how painful or expensive it may be.”

Bill Hewlett

[email protected]

Open Source and Linux Technology Architect

http://www.hp.com/linuxhttp://opensource.hp.com

Thanks goes to:Linus Torvalds, Richard Stallman, Eric Raymond, Nat Makarevitch, René Cougnenc, Eric Dumas, Rémy Card, Bdale Garbee, Bryan Gartner, Craig Lamparter, Lee Mayes, Gallig Renaud, Andree Leidenfrost, Phil Robb, Bob Gobeille, Martin Michlmayr among others, for their work and devotion to the Open Source Software cause... and my family for their patience :-)

Contact - Thanks

53© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Thank you