how to use social media to generate leads

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Welcome! We will begin shortly If you have any questions during the webinar, please type them into the comment section and I will try to address them after the presentation. If you encounter any sound or technical issues, no worries! The webinar recording will be sent to all registrants after the presentation If you have any questions after the webinar you can email me at [email protected] If you have any downtime or what to learn more about us, visit our website: www.customerfocus.com

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Page 1: How to use social media to generate leads

ì Welcome! We will begin shortly

•  If you have any questions during the webinar, please type them into the comment section and I will try to address them after the presentation.

•  If you encounter any sound or technical issues, no worries! The webinar recording will be sent to all registrants after the presentation

•  If you have any questions after the webinar you can email me at [email protected]

•  If you have any downtime or what to learn more about us, visit our website: www.customerfocus.com

Page 2: How to use social media to generate leads

ì Presented by Sarah Wilson

Using Social Media to Generate Leads

Page 3: How to use social media to generate leads

Connecting Social Media & Lead Generation You’re getting to know:

ì  What your target audience is interested in

ì  Which products you could potentially sell to them

ì  What their pain points are

ì  How you can eventually turn them into paying customers

Page 4: How to use social media to generate leads

Why focus on social media?

1.) Increased brand recognition 2.) Improved brand loyalty 3.) More opportunities to convert 4.) Higher conversion rates

Page 5: How to use social media to generate leads

Which social platform(s) should I be on?

ì  Facebook ì  Twitter ì  LinkedIn ì  Google+ ì  Pinterest ì  Instagram For B2B businesses, 44% have generated leads through LinkedIn, while 39% have done it through Facebook. Twitter comes in third with 30%.

Page 6: How to use social media to generate leads

To ‘Ad’ or not to ‘Ad’

Page 7: How to use social media to generate leads

How to manage multiple social sites

Top 3 auto-posting tools

ì  Hootsuite

ì  Tweetdeck

ì  Buffer

Page 8: How to use social media to generate leads

What form can my content take?

ì  Blog posts ì  Case studies ì  Cheat sheets ì  Checklists ì  Ebooks ì  Email ì  Infographics ì  Kits ì  Surveys ì  Visual content

ì  Content is the foundation of your lead generation efforts.

Page 9: How to use social media to generate leads

Optimizing social media for lead generation

“For successful lead generation on social, equip your buyer for success. Be personable, connect with your prospect’s challenges, and give them a next step to move forward.”

-Chris Brogan, CEO and Founder, Human Business Works

Page 10: How to use social media to generate leads

Social media lead generation power tips

1.  Don’t take yourself too seriously

2.  Organic isn’t enough on it’s own; don’t be afraid to pay to boost your presence

3.  Focus on valuable content and solid offers

4.  Create strong calls-to-action (CTAs)

5.  Never forget that social is a two-way street

Page 11: How to use social media to generate leads

Content marketing CTAs

Regardless of what your ask is, your CTA must:

ì  Stand out

ì  Clearly define what you want the lead to do

ì  Create urgency

ì  Be positioned in a prominent area

Page 12: How to use social media to generate leads

Industry insight

Page 13: How to use social media to generate leads

Industry insight

ì  What was the objective of the social media campaign?

ì  To not just advertise but engage with our clients and followers.

Page 14: How to use social media to generate leads

Industry insight

ì  Who were your target audience, and what was your strategy for connecting with them?

ì  Strategy was simple, engage don't advertise. We respond to everyone, we tag all our customers and clients to help both raise their profile and ours.

Page 15: How to use social media to generate leads

Industry insight

ì  How did your campaign reach those goals?

ì  In addition to the obvious promotions on Twitter, Facebook etc, we also began networking and exhibiting to get people online who would not normally, as well as some own branded merchandise to help people find us online.

Page 16: How to use social media to generate leads

Campaign results

ì  What were the results of your campaign?

ì  The results meant that through tweets, DM's and Facebook this has now accounted for over 60% of all new business enquiries and is still growing.

Page 17: How to use social media to generate leads
Page 18: How to use social media to generate leads

What motivates people to share?

ì  People are motivated to share by:

ì  Reputation enhancement

ì  Access to something exclusive

ì  Opportunities for co-creation/authorship

ì  Altruism

Page 19: How to use social media to generate leads

Social sharing

“When it comes to sharing on social, pick the channel where you can best tell your story. If you’re better in video, use YouTube. If you’re brief and quippy, use Twitter. Pick what you like.”

-Chris Brogan, CEO and Founder, Human Business Works

Page 20: How to use social media to generate leads

Utilizing the 80/20 rule

Page 21: How to use social media to generate leads

Here’s how they did it

Hashtag Promotion & Design’s key advice:

ì  Engage, don’t advertise.

ì  Respond to all comments, questions or inquiries

ì  Tag your customers, visitors and clients to help raise their profile and yours.

ì  Network and exhibit to get people online who would not normally

ì  Create branded merchandise to help people find you online

Page 22: How to use social media to generate leads
Page 23: How to use social media to generate leads

ì Thank you I hope you enjoyed today’s presentation

Please email questions to [email protected] And follow me on LinkedIn: https://www.linkedin.com/in/sarahlouisewilson