how to retain and support your most important resource: your faculty
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How to Retain and Support Your Most Important Resource: Your Faculty. CCA 2008 Annual Convention Las Vegas, Nevada. Or “The Care and Feeding of Career College Faculty”. Maximizing Your Return On Investment. Goals for Session. - PowerPoint PPT PresentationTRANSCRIPT
National Center forCompetency Testing
How to Retain and Support Your Most Important Resource: Your
Faculty
CCA 2008 Annual ConventionLas Vegas, Nevada
Kay BertrandVP of Education & Development
National Center for Competency Testing
Dr. Gary MeersVP of Education
MaxKnowledge, Inc.
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Or “The Care and Feeding of Career College Faculty”
Maximizing Your Return On Investment
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Goals for Session
Understanding the Roles Faculty Play in the Instructional Process
Developing Faculty Development and Retention Plans
Making Instructor Certification a Part of Faculty Growth
Identifying Strategies for Retention of Faculty
Keeping the Best
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Understanding the Roles Faculty Play in
the Instructional Process
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The Roles Faculty Play
Model: Serving as a model for the profession
Manager: Coordinating learning as a curriculum manager
Motivator: Motivating students to keep engaged in the learning process
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The Roles Require a Significant Faculty Workload Prepare for classes (Numbers vary)
Present lectures/demonstrations
Lead discussions
Create/administer tests
Advise students
Determine student training needs
Personalize standardized curriculum
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The Roles Require Three Kinds of Faculty Competence
Technical
Professional
Personal
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In Their Roles, Instructors Need To: Be able to speak the language
Testing/assessment/learning preferences
Understand student relationships Cohorts/learning groups
Act like an instructor Model/manager/motivator
Know how they fit within the college Where am I on the food chain?
Create a personal support system Where do I go for advice?
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Premise: Faculty Are The Key
When faculty can teach, students learn
When students can learn, they graduate
When students graduate, they get hired
When they are happy, they tell their friends
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Developing Faculty Development and Retention Plans
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Four Important Questions To Ask About Faculty Development and Retention
Can we afford to do faculty development?
Can we afford not to do faculty development?
How can we keep our faculty?
What will be our ROI through faculty development?
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Cost of Replacing Faculty
Estimated costs of losing a faculty member is:
1 x the employee’s annual salary.
Example:
A college campus with 30 faculty and average salaries of $35,000, with a voluntary turnover of 15%, is losing
$157,500 per year in turnover costs.
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Before Developing Faculty Development and Retention
Plans, You Must First:
1. Know Your Faculty
2. Address Strategies for Faculty Development
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Know Your Faculty
Today’s Career College Faculty are comprised of individuals across several generations:
Traditionalists - born between 1934-1945
Boomers - born between 1946-1964
Generation X - born between 1965-1980
Generation Y - born after 1981
First Milennials - started college in 2000
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Know Your Faculty: Recognizing Differences
Traditionalists will accept professional development
Boomers seek professional development
Gen X’ers require professional development
Gen Y’s and Millennials expect professional development
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Know Your Faculty:The Faculty Continuum
Arriving as a
Subject Matter Expert (SME)
and striving to be an
Instructional Delivery Expert (IDE)
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Know Your Faculty: Two Faculty Groups
Full Time
Adjunct/part time
Both have to be made to feel a part of the team and faculty
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Faculty Survey Results
Positive caring relationships
Recognition of achievement
Pride in the organization
Opportunities for growth and advancement
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Strategies for Faculty Development
Customize to faculty’s needs
Make training effective
Provide mentoring
Tie development goals to performance outcomes
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Strategies for Faculty Development
Identify career paths for faculty
Make career coaching a part of the faculty development plan
Explore all forms of professional development such as online training
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Creating Faculty Development Plans
Status assessment of faculty
Organized method of faculty development
Formal plans for faculty development
Appealing development sessions
Validate training by using outside consultants
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Create a Professional Development Plan for Each Faculty Member
Sends a message of caring
Shows they have a future with the college
Includes specific opportunities for growth
Helps to make them a part of the faculty
Illustrates that the college is willing to invest in them
Can be another form of compensation
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Quick Measures of Success
Feedback from instructors
Course & instructor evaluations
# Complaints (instructors & students)
# Issues requiring intervention
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Developing Faculty Retention Plans
Faculty development and retention plans are not mutually exclusive
Faculty development plans are often created for new faculty
Faculty retention plans are generally created for experienced faculty
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Challenges to Providing Faculty Support
Cost
Fast-paced business
Nonstop enrollment cycles
Small campuses
Need training “now”
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Challenges to Providing Faculty Support
Lean operational teams
Multiple training needs
Busy schedules
Time away from work
Different campus locations
Individuals and small groups
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Making Instructor Certification a Part of
Faculty Growth
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Value of Instructor Certification
Motivator during faculty development
Third party assessment of development efforts
Part of a career ladder within your school
Source of personal and professional pride
Marketing advantage (competitive edge)
Legal support (issues of competence)
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Strategies for Retention of Faculty
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Why Faculty Leave
Job is not as expected
Position doesn’t fit talents and skills
Little or no feedback and coaching
No hope for career growth
Feel devalued
Feel overworked and stressed out
No trust or confidence in senior leaders
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Helping Faculty to Understand Their Value
Communicate clear expectations
Set measurable performance standards
Give instructors performance feedback
Take time to listen and take feedback
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Helping Faculty to Understand Their Value
Reward and recognize instructors efforts
Provide growth opportunities for top instructors
Let them know you want to keep them
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Keys to Faculty Retention
Talk to instructors
Recognize good teaching
Get personal
Help them to succeed
Keep them in the loop
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Steps to Getting Buy-in From Faculty
Determine what motivates your individual instructors
Notice how much recognition a faculty member needs
Understand social network needs of faculty
Find out about their desired benefits
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Retaining Adjunct Faculty
Regular Communication
Solicit Input
Provide Feedback
Acknowledge their reasons for teaching
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Keeping the Best
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Valued Instructors Know They Are…
Mission critical
Appreciated
Contributing
Supported
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Little Things that Make a Big Difference
Menu of benefits
Gift certificates
Conference attendance
Online training programs
Professional certification
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Personal Attention
Visit their classrooms
Make a point of chatting with them at least once a week
Invest in them as human beings
Show you care about them
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Immediate Payback: Classroom
Armed with new skills and tools…
Teaching becomes easier
Issues become more manageable
Unintentional sabotage is reduced
Student complaints are decreased
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Long Term Benefits
Learning: More efficient, more effective
Retention: Happy students stick around
Default rates: Graduates get jobs
Future staff: Trained faculty mentor others
Accreditation: Development standards are met
Marketing: Happy graduates talk
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Key to Faculty Retention is KASH
K nowledge of culture
A ppropriate compensation
S upports for instruction
H elp from colleagues
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Contact Information
1-888-626-2407