how to create a tribe in business
TRANSCRIPT
By Matt Kendall
Content (a lot!)
What I am Going to CoverWhat is a tribe?
Benefits of having a tribe
Examples of tribes on different platforms
How to start your own tribe
How to generate and repurpose content
How to convert your fans to customers
Final tips
Interesting Talks London
Interesting Talks London
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A well managed and structured event
For like minded people to get together
Not a high pressure selling environment
Outstanding value for money
Every event to be a certain standard of quality
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So Why Tribes in Business? Selling has changed massively over the last 10 years
Selling has changed from a transaction with faceless companies, to a relationship with a brand.
Customers have now become fans and advocates
One of the biggest costs in business is customer acquisition
So what is a tribe? A specific group of people who resonate or identify with a
founder or a company/brand
This group of people will be comprised of long term customers, new customers, potential customers and simply those who are fans but do not buy
A tribe can be viewed as brand loyalty for the millennial generation
So what are the benefits? It is easier to sell to someone who has already bought
from you
You are aligned with similar values
It allows for interaction between the company and customers
Presales allow you to develop new products/services
So what are the benefits? It is quick and easy to do market research
Tribe members actively promote you/your company on your behalf
It make a lot of traditional sales techniques redundant, especially cold calling and outbound advertising
Creates an unending supply of super highly qualified clients who want to work with you
Apple and Steve Jobs
Apple Product Launch
Innocent Smoothies
Pizza Express and Nando’s
J.K. Rowling
Deliciously Ella
Jamie Oliver
Joe Wicks
Salt Bae
Whittertainment
Joe Rogan
John Lee Dumas
Amy Porterfield
Kylie Jenner
Zoella
Crazy Russian Hacker
Ashens
Seth Godin
Loot Crate
Hello Fresh
Pengest Munch - Leader
Pengest Munch - Platform
Pengest Munch - Result
Pengest Munch - Result
Muddy Boots
Red Bull
Coffee Brands
Loyalty Cards
Nintendo Switch
Midnight Launch
My Geeky Flatmate
Hardcore Fans
Build Your Own TribeWhat are your values
What do you stand for and what do you stand against?
Where are your potential tribe members at?
What platform are you going to focus on?
When are you going to publish content?
PlatformsFacebook (pages and groups)
Youtube
Email/newsletter
Blog
Video/livestream
Podcast
ContentReviews
News related
Seasonal
Evergreen
Demonstrations
Answering people’s questions
Nutritionist - Reviews
RestaurantsBooksDiets SmoothiesMeal order companiesSuplements and shakes Products i.e. Blenders
Nutritionist – News Related Is drinking vinegar the next lemon water?
East West divide. Asian cultures more interested in nutrition
American College of Cardiology and coconut oil
USDA announces revision of Nutrition Facts label for meat and poultry
Nutritionist – Seasonal Get fit for summer
Seasonal foods
How to keep the lbs off at Christmas
Healthy pancakes
Summer cocktails
Fatigue busting winter soups
Nutritionist – Evergreen
How to avoid gluten
How to cut out sugar
The right supplements for you
The healthiest oils
Signature recipes
Food intolerances checks
Nutritionist – Answer QuestionsWhat is the best way to lose weight?
What supplements should I take?
What is the most effective diet?
Should I do cardio or weights at the gym?
What should I eat before and after working out?
Nutritionist – Demonstrations
Smoothies and juices
Cooking
Skills such as speed chopping
Interviews with other people
Content – Schedule Daily – Facebook Page Tips
Weekly – Questions livestream
Monthly – Reviews on Youtube
Seasonally – Webinars
Evergreen - Articles
Repurposing Content Livestreams can be saved as a video
Videos can be released as a podcast
Podcasts can be transcribed into a blog
Blogs can be broken down into tweets
Turnings Fans into CustomersKnow
Like
Trust
Buy
Continue to buy
Recommend you to others
Creating Funnels Sales funnels are a way of automating your
marketing
A funnel can deal with one new prospect per day, or thousands. Without you having to do any extra work
The more people know and trust you (and your products and services), the more they will spend with you
Creating Funnels
High
Mid Range
Entry Level
Free Content
Free Youtube videos
Blog posts
Facebook Live
Webinars
Podcasts
Talks
Entry LevelEbooks
Books
Workshops
Events
Mid RangeOnline courses
Mastermind Groups
Membership site
Reoccurring products
High End
Retreats
Personal coaching
Corporate work
Action Points
First get clear on who you are
Investigate other similar tribes to see what is working and on what platform
Prepare content and schedule
Design your own funnel system
Final Tips Maintain consistency and highest levels of quality
Never take your tribe for granted
Focus your attention between taking care of your current members whilst always recruiting new ones
Work with them to develop new products and services
Never assume what people want. Ask them!
Final Motivational Quote
“The universe doesn’t care about you, but your tribe does!”
Matt Kendall