how human resources processes are improved by advanced analytics and big data

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Improving HR Processes with Advanced Analytics and Big Data # DDY-1066 MILMAN Jacques PINEL Annabelle Tuesday 27 October

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Page 1: How Human Resources processes are improved by Advanced Analytics and Big Data

Improving HR Processes

with Advanced Analytics

and Big Data

# DDY-1066

MILMAN Jacques

PINEL Annabelle

Tuesday 27 October

Page 2: How Human Resources processes are improved by Advanced Analytics and Big Data

2 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

resources

BIG DATA for HR – A new trend but it will deeply change its way of operating

Reduce costs

optimize

optimize

sourcing

take advantage of social networks

Structured and unstructured data

Way of management increase the ability to decide

performances

BIG DATA

quickly more

Optimize assignment of

Employees

mobility of

Real time

Reduce costs

Transversal view

Take advantage of big data

Reduce costs

optimize production capabilities

capacity

Recruitment

Improve Detect

new

Mastering human reaction

talents

Find new sources of profitability

Manage enterprise mobility

Gain in speed against competitors

Speed of action

Manage, overcome difficulties

Manage multitude of data

control

Improve reactivity

Improve reactivity

Develop transversal view

rationalize, simplify, take advantage

Improve efficiency

Process high volume of data

Anticipate resignations

Page 3: How Human Resources processes are improved by Advanced Analytics and Big Data

3 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Summary – Capgemini People Analytics

Matching vs. Search:

• Use cases presentation

• Illustration of the use cases within the tool

Skills mapping: Data Visualization

Predicting high potential employees

• Use case presentation

• Detection of profiles and career path

• Skills management

Page 4: How Human Resources processes are improved by Advanced Analytics and Big Data

How to combine business needs and market

expertise, in real time and with a Next-gen accuracy?

Page 5: How Human Resources processes are improved by Advanced Analytics and Big Data

5 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Two main objectives

Mobility of

employees

(staffing)

Hiring

1

2

Page 6: How Human Resources processes are improved by Advanced Analytics and Big Data

6 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Use Cases

1st Use Case

When an employee is available within the company:

where can I assign this employee?

2nd Use Case

When someone is available outside the company:

does this profile fit a company need?

3rd Use Case

Identification of a need in a firm: who can I place on this

need, internally or by hiring?

Searching for perfect correspondence between supply and demand

360° view of skills in the company and on the market

To be the first one to approach the right resources available on the market

Time saving and better targeting

The goals

Big

Data

Page 7: How Human Resources processes are improved by Advanced Analytics and Big Data

7 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Digital HR Management Solution

Digital HR Management Solution

+

Integration Analysis engine Visualization

Page 8: How Human Resources processes are improved by Advanced Analytics and Big Data

8 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Innovative Solution

New approach different from HR market solutions:

Matching approach between supply (CV in text format, profile information from professional

social networks) and demand (positions and missions descriptions)

Avoid bias of (human) synthesis and interpretation of unstructured data. Keywords

are unnecessary.

Automatically contextualize: matches with geography, travel time, industry, profession,…

1. Contextualized Text Analytics

Page 9: How Human Resources processes are improved by Advanced Analytics and Big Data

9 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Innovative Solution

CVs and

job posts

Document matrix in vector

space

Document comparison

(Cosine Distance)

Matching CVs and

job posts

Customized linguistic

pre-processing

Corpus Bag of

words

Page 10: How Human Resources processes are improved by Advanced Analytics and Big Data

10 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Architecture and Component Requirements

HDFS

Store

AppBuilder

Analytical

Processing

Clean &

Transform

Watson Explorer

Enterprise

IS

Availability

Data

HR Data

Supply

and Demand

Repository

BigInsights

WEX Engine

Data Indexing

Data Conversion

Vis

ua

liza

tio

n U

I

Big SQL

Page 11: How Human Resources processes are improved by Advanced Analytics and Big Data

Illustration

Page 12: How Human Resources processes are improved by Advanced Analytics and Big Data

12 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

A new post – Information Security Manager

Créer, publier et maintenir la politique et les

directives de sécurité de l’information.

Fournir l’architecture globale des

implémentations de la sécurité de

l’information.

1er Oscar M. 2e Paul G. 3e Emmanuel W.

5e Eric G. 4e Hassan K.

Good match: algo & RM

Good match: algo

Average match

Page 13: How Human Resources processes are improved by Advanced Analytics and Big Data

Data visualization –

Map the skills of my employees

Page 14: How Human Resources processes are improved by Advanced Analytics and Big Data

Predictive Analytics

Page 15: How Human Resources processes are improved by Advanced Analytics and Big Data

15 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

1st Detect high-potential and key profiles in the company

Extract a « typical path » of high-potential

Use case presentation

2nd Determine levers allowing an employee to reach a high-

potential or key people level: propose recommendation of the

points of improvement

Page 16: How Human Resources processes are improved by Advanced Analytics and Big Data

How to anticipate the appearance of high-potential

profiles in the company?

Can we foresee the lever to increase this potential?

Page 17: How Human Resources processes are improved by Advanced Analytics and Big Data

17 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Which data can we use?

Data relative to the education and to the career of the employee

Data potentially exploitable:

• CV

• Job description

• training and education description, assignments

• career path in the company

• business repository of the company

• annual interview

• …

Page 18: How Human Resources processes are improved by Advanced Analytics and Big Data

18 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Data source: CV

From qualitative data

Page 19: How Human Resources processes are improved by Advanced Analytics and Big Data

1st use case

High-Potential and Fast Track detection

Page 20: How Human Resources processes are improved by Advanced Analytics and Big Data

20 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Extract of employee career path in the company and detection of fast tracks:

From qualitative data

5

4

3

2

1 Business repository creation

hierarchical organization of the Repository

Extraction of career path for each employee

Extraction of typical employee career path

Detection of fast tracks and career analysis of the high-potential

Page 21: How Human Resources processes are improved by Advanced Analytics and Big Data

DEMONSTRATION from qualitative data

Page 22: How Human Resources processes are improved by Advanced Analytics and Big Data

2nd use case

Management of skills and recommendation

Page 23: How Human Resources processes are improved by Advanced Analytics and Big Data

23 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Mapping(Cartography) of the skills in the company and Recommendation of trainings for

every employee:

What are the current concrete objectives?

4

3

2

1 Creation of skills repository

Identification of the skills of each employee

Identification of the skills used today and looked for

Recommendation of skill training, taking into account the employee history as well as

the importance of the skills

Page 24: How Human Resources processes are improved by Advanced Analytics and Big Data

DEMONSTRATION

Management of skills and recommendation

Page 25: How Human Resources processes are improved by Advanced Analytics and Big Data

25 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Contacts

Annabelle PINEL Jacques MILMAN

Sales - Responsible for the solution

business development

Lead Solution Architect

Insights & Data | Capgemini Application

Services | France

[email protected]

+33 6 81 81 11 98

IBM Analytics | Executive Architect France

[email protected]

+33 6 75 09 58 30

Page 26: How Human Resources processes are improved by Advanced Analytics and Big Data

26 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Notices and Disclaimers

Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in

any form without written permission from IBM.

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM.

Information in these presentations (including information relating to products that have not yet been announced by IBM) has been

reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have

no responsibility to update this information. THIS document is distributed “AS IS” without any warranty, either express or implied. In no

event shall IBM be liable for any damage arising from the use of this information, including but not limited to, loss of data, business

interruption, loss of profit or loss of opportunity. IBM products and services are warranted according to the terms and conditions of the

agreements under which they are provided.

Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice.

Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as

illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings

or other results in other operating environments may vary.

References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs

or services available in all countries in which IBM operates or does business.

Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily

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any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its

services or products will ensure that the customer is in compliance with any law.

Page 27: How Human Resources processes are improved by Advanced Analytics and Big Data

27 Copyright © Capgemini 2015. All Rights Reserved

Improving HR Processes with Advanced Analytics and Big Data | # DDY-1066 | Tuesday, 29-October

Notices and Disclaimers (Con’t)

Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other

publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of

performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be

addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-

party products to interoperate with IBM’s products. IBM expressly disclaims all warranties, expressed or implied, including but not limited

to, the implied warranties of merchantability and fitness for a particular purpose.

The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents,

copyrights, trademarks or other intellectual property right.

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Document Management System™, FASP®, FileNet®, Global Business Services®, Global Technology Services®, IBM

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Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the

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Page 28: How Human Resources processes are improved by Advanced Analytics and Big Data

Thank You

Page 29: How Human Resources processes are improved by Advanced Analytics and Big Data

The information contained in this presentation is proprietary.

Copyright © 2015 Capgemini. All rights reserved.

Rightshore® is a trademark belonging to Capgemini.

www.capgemini.com

About Capgemini

Now with 180,000 people in over 40 countries, Capgemini is one

of the world's foremost providers of consulting, technology and

outsourcing services. The Group reported 2014 global revenues

of EUR 10.573 billion.

Together with its clients, Capgemini creates and delivers

business, technology and digital solutions that fit their needs,

enabling them to achieve innovation and competitiveness. A

deeply multicultural organization, Capgemini has developed its

own way of working, the Collaborative Business Experience™,

and draws on Rightshore®, its worldwide delivery model.

Learn more about us at www.capgemini.com.