how did callbox become the top outsourcer in 2011?


CALLBOX SALES AND MARKETING SOLUTIONS

for medium-sized and large enterprisesthrough

DirectDirectMarketingMarketing

Sales Force ManagementSales Force Management

WebWebMarketingMarketing

DatabaseDatabaseServicesServices


AWARDS

Top Outsourcer Awards (Contact Center World)

• Top Outsourcer of the Year

• 1st in Percentage Growth of Sales Revenue

• 2nd in Number of Business-to-Business Agents

Top 50 Teleservices Agencies Ranking(Customer Interaction Solutions Magazine)

• 12th in the US Market

• 10th in the International Market

Based on the number of billable teleservices minutes completed in the past year


OUR SERVICES


Our Services

• Appointment Setting / Lead Generation

• Event Telemarketing

• Telephone Survey

CREATE sales opportunitiesWith

TELEMARKETINGTELEMARKETING

CAPTURE more leads onlineWith

WEB MARKETINGWEB MARKETING

• Targeted Call Lists• List Management (Data Validation, Data

Cleansing, Database/Client Profiling)

CONTACT decision makersWith

SALES LISTSSALES LISTS

• Web Design

• Search Engine Optimization (SEO)

• Social Media Marketing


THE LEAD GENERATION CAMPAIGN


The Lead Generation Campaign

8

Notice ofAward of ContractCalling can begin within 2 weeks.

1

Kick-Off MeetingWithin a Week of Award

2

Call Script DevelopmentDay after Kick-off

3

Product TrainingDay after Script Approval

4

Release of DatabaseWithin 3 Days of Kick-Off

5

Start of Calling CampaignWithin 7 Days of Database Approval

6Weekly Campaign ReportingPipelineCRM, Campaign Status

7End-of-Month Campaign Summary ReportingWithin 3 Days


THE CALL CAMPAIGN FLOW


The Call Campaign

Flow

Lead Identification / Appointment SettingAgent reviews Client's

calendar prior to setting appointments.

Lead QualificationQuality Analyst listens to

call recording.

Leads that require additional information are tagged for follow-up. An agent corrects or gathers the additional information and the Lead is resubmitted for qualification.

START of Call Campaign

Send to Quality AnalystAgent tags success calls as

“For Lead Qualification" in the PipelineCRM.

Lead RegistrationLeads/appointments

approved by the QA appear in the PipelineCRM and on the

Client’s calendar.

Email Delivery/Web Pick-upPipelineCRM sends notification

email to the Client. Client follows email link to view qualified leads

and appointments scheduled.


WEB MARKETING SERVICES


Website Design and Search Engine Optimization

Website Analysis

Keyword Research

Content Writing

On-Page Optimization

Offsite Optimization

Social Media Marketing


OUR GLOBAL DATA WAREHOUSE


The Callbox Data WarehouseProfiled by Country

Over 20 Million Records


The Callbox Data WarehouseProfiled by SIC Category

AGRICULTURE, FORESTRY AND FISHING

MINING

CONSTRUCTION

MANUFACTURING

TRANSPORTATION, COMMUNICATIONS,

ELECTRIC, GAS AND SANITARY SERVICES

WHOLESALE TRADE

RETAIL TRADE

FINANCE, INSURANCE, AND REAL ESTATE

SERVICES

PUBLIC ADMINISTRATION

NOT ELSEWHERE CLASSIFIED

3.39%

3.15%

7.93%

6.07%

6.31%

9.14%

18.95%

11.43%

28.34%

3.27%

2.01%Over 20 Million Records


The Callbox Data WarehouseProfiled by Annual Sales Range

Over 20 Million Records


LIST MANAGEMENT SERVICES


List Management Services

Database Validation/Verification

Data Cleansing/Scrubbing

Database/Customer Profiling

Targeted Call List Creation


PipelineCRM ©


• Real time reporting

• Private log-ins for each sales professional

• Event calendar

• Searchable contact history

• Managers can drill down to view any sales

professional dashboard and regional real time

campaign results

• Flexible results for both sales force and managers

• Alarms

• No "vendor lock."

• Export your data at any time for local integration


INDUSTRIES WE SERVE


Industries We Serve

Software Products

IT Products and Services

Advertising Services

Financial Services

Merchant Services

Education and Training

Healthcare

Commercial Cleaning

Other Industries

Logistics, Real Estate, Travel, etc.


MAJOR CLIENTS


Major Clients

Over 6,000 companies served around the world


WHAT YOU GET PER SEAT


Campaign Specialist Primary Agent On-Call Back-up Agent Quality Assurance Analyst Research Analyst 8 hours a day, 5 days a week, 22 business days Minimum Daily Call Volume: 200 Calls (4,400 calls per month) Script Development Database of company records, based on your specifications for:

- location- target industries- company size

Access to PipelineCRM

WHAT YOU GET PER SEAT


Contact UsUSA +1 888.810.7464UK +44 203.002.5986Australia +61 2.9037.2248New Zealand +64 9.9143122Singapore +65 6248.5023Malaysia +60 3.4264.6400Hong Kong +852 3.6786708

[email protected]@callboxinc.com

www.CallboxInc.com

how did callbox become the top outsourcer in 2011?

Business

callbox sales

lead generation campaign

sales lists

callbox data warehouse

campaign status

marketing solutions

days of database approval

sales professional dashboard